2776 Telecom Jobs - Page 8

For more information call on 7383350854. Manage and train the business development team generate leads and cold call prospective customers Build strong relationships with clients Identifying and mapping business strengths and customer needs Sales Required Candidate profile Graduation Must Age: 21 to 40 year Experience : 2 Years experience in sales and marketing industry / Banking Sales /Insurance sales / CASA Bike Must Good Communications Skills

Manage customers and ensure satisfaction Drive business growth through the team Lead and manage the activities of sales team Develop and implement sales strategies Generate business through team & close leads. Required Candidate profile Any graduate with min 1 year of sales exp Good communication skills Leadership/Convincing skills Share CV at Meera@theinfinityspace.com whatsapp - 7046250645 HR Meera Perks and benefits on roll Mediclaim Career growth

We are seeking a technically skilled and delivery-focused AI Manager (L5) to lead the development and implementation of AI solutions under the guidance of the AI Architect. This role will manage cross-functional teams of AI developers, data scientists, and MLOps engineers to build scalable, production-grade AI systems including Generative AI, Agentic AI, and Transformer-based models. Key Responsibilities: Manage day-to-day execution of AI projects, ensuring timely delivery, quality, and alignment to architectural design. Lead AI developers and collaborate closely with data scientists, BAs, and MLOps engineers to build end-to-end AI workflows. Translate architectural blueprints into executable components, prototypes, and production-ready services. Oversee the development of GenAI applications, RAG pipelines, and agent-based solutions using frameworks like LangChain and LangGraph. Supervise integration of AI services with business systems and ensure model outputs are usable, interpretable, and reliable. Track project KPIs, technical progress, and resource allocation; escalate risks and blockers as needed. Review code, support reusable component development, and enforce engineering best practices. Coach and mentor junior engineers and analysts within the AI team. Required Qualifications: 7+ years of experience in AI/ML engineering or software development, with 2 3 years in team leadership roles. Experience delivering projects using GenAI, LLMs, or Tra

Job_Description":" About The Company: . Requirements FrontEnd : Working experience with Angular 18.x/20.x : ADVANCE Working experience with angular material for the UI components: INTERMEDIATE Working experience with Oauth 2.0 : INTERMEDIATE Knowledge of MSAL and authentication using Entra ID. Working experience of Nx Monorepo Knowledge of JWT Tokens Knowledge of writing Unit testing using Jest / Jesmine Knowledge of writing e2e tests using cypress Back End : NodeJs + NestJs : ADVANCE Authentication : INTERMEDIATE knowledge of pasportJs: INTERMEDIATE Knowledge of postgresql DB and Prisma: INTERMEDIATE Experience in writing good unit and integration tests: ADVANCE Level Knowledge of containerization technologies like Docker or Podman :INTERMEDIATE Level Knowledge of containerization architectures and design pattern like BFF (Backend For Frontend) Knowledgeof Azure DevOps: INTERMEDIATE Level Knowledge of Microsoft Azure : BIGINER level Experience with agile software development processes (specifically SCRUM)\u2003 Benefits Competitive salaries Medical Insurance Employee Referral Bonuses Performance Based Bonuses Flexible Work Options & Fun Culture Robust Learning & Development Programs In-House Technology Training

Enterprise Sales Manager by Advantal Technologies | Jul 24, 2025 | Jobs | 0 comments Position: Enterprise Sales Manager Industry Type: IT Services & Consulting Department: Sales & Business Development Employment Type: Full Time, Permanent Role Category: Enterprise & B2B Sales Position Overview: Advantal Technologies is seeking an experienced and results-driven Enterprise Sales Manager from an IT background to join our team in Bengaluru. In this role, you will be a key contributor to the company s growth, working with a motivated team to develop and implement innovative sales strategies that enhance client experiences and drive revenue growth. Experience Required: 6+ years Notice Period: 0-15 days (immediate joiners preferred) Mode of Work: Work from Office Location: Bengaluru Core Expertise: Proven ability to sell software services, with a strong focus on: o Custom Software Development o Web and Mobile Application Development o Website Design and Development o Digital Transformation Relevant Industry Experience: o Prior experience working with IT companies specializing in software services. o Strong background in selling IT solutions to clients in telecom and defense sectors. Sales in IT Products: o Demonstrated success in selling IT products tailored to specialized industry needs, including telecom and defense applications. Key Responsibilities: Sales Management: Achieve growth and exceed sales targets by leading and managing the sales team effectively. IT Solutions Selling: Leverage expertise in selling software services, including website, mobile application, and custom application development. Strategic Planning: Develop and execute business plans covering sales, revenue, and expense controls to achieve organizational goals. Lead Generation: Prospect, qualify, process, and follow up on leads, ensuring appointment settings align with sales objectives. Customer Relationship Management: Build and maintain strong, long-term customer relationships by understanding client needs and providing tailored solutions. Market Insights: Identify emerging markets, track market trends, and stay informed about competitors and industry shifts. Performance Reporting: Present detailed sales, revenue, and expense reports, along with realistic forecasts, to the management team. Marketing Collaboration : Work closely with the marketing team to align lead-generation efforts and promote the organization s services. Team Mentorship: Provide guidance, training, and mentorship to sales team members, ensuring their professional development and success. Requirements: Education: MBA in Sales and Marketing (preferably with an Engineering or IT background). Experience: o Proven track record as an enterprise sales representative or sales manager, consistently achieving or exceeding targets. o Strong experience in handling enterprise accounts, tender management, and corporate sales in the IT industry. o Experience in sales, business development, and strategic sales planning. o Exposure to sales in IT/software solutions and applications. Skills: o Exceptional communication, presentation, and interpersonal skills. o Demonstrated ability to influence stakeholders and collaborate effectively across all levels of the organization. o Strong business acumen with expertise in the sales lifecycle, from planning to closing deals. o Proficiency in managing multiple priorities under pressure while maintaining a positive and professional demeanor. o Technical knowledge: Familiarity with enterprise/corporate customer needs, especially in the IT domain, is essential. Traits: o Self-directed, with the ability to prioritize tasks and achieve results independently. o Strong negotiation and collaboration skills, with a team-oriented mindset. Why Join Us As an Enterprise Sales Manager, you will play a pivotal role in driving the company s growth by identifying opportunities, leading a high-performing sales team, and fostering strong client relationships. This is an exciting opportunity to work with an organization at the forefront of IT solutions, empowering businesses with cutting-edge technology. Apply Now: If you have the expertise and passion to thrive in this dynamic role, we invite you to become a part of our journey. Share your resume with us at hr@advantal.net.

Job_Description":" About The Company: . Requirements 8+ years of professional software development experience. 2+ years of experience leading development teams. Strong proficiency in Angular 10+ and .NET Core (3.1/5/6/7/8). Solid understanding of software architecture patterns . Familiarity with cloud platforms (Azure). Experience with version control systems (Git) and agile methodologies (Scrum/Kanban). Excellent problem-solving, communication, and team leadership skills. Lead the design and development of scalable and secure web applications using Angular and .NET Core. Guide architectural decisions and ensure alignment with business goals. Collaborate with product managers, UI/UX designers, and QA to deliver features on time and to specification. Support DevOps activities including CI/CD pipelines, deployment automation, and monitoring. Ensure application security, performance, and maintainability standards are met. Benefits Competitive salaries Medical Insurance Employee Referral Bonuses Performance Based Bonuses Flexible Work Options & Fun Culture Robust Learning & Development Programs In-House Technology Training

Job_Description":" About The Company: . Requirements 5+ years of experience in full-stack web development. Proficient in Angular and Hands-on experience with .NET Core (3.1/5/6/7/8). Strong understanding of RESTful APIs and client-server architecture. Solid knowledge of HTML5, CSS3, TypeScript, and JavaScript. Experience working with SQL Server or other relational databases. Familiarity with Git and agile development methodologies. Good communication skills and a team-oriented mindset. Benefits Competitive salaries Medical Insurance Employee Referral Bonuses Performance Based Bonuses Flexible Work Options & Fun Culture Robust Learning & Development Programs In-House Technology Training

General Description / Overview of Role The purpose of this role is timplement the WFO product suite at contact centers, coordinating all phases of projects with the project manager. This includes site discovery and preparation, implementation and configuration, site design and user acceptance testing. The role alsincludes advanced project related troubleshooting and escalation of service requests via a IMS ticketing system. Primary Roles & Responsibilities Implementation / upgrade / expansion of Contact Centre Solutions, including. Solution design review and feedback Technical Site Discovery and validation of pre-requisites, providing technical information for customer/partner techs prior timplementation phase. Implementation of software components and third-party components as defined by the project and customer needs. Integration ttelephony data sources and other third-party systems including Active Directory/Cloud Identity Management. Cloud (AWS/Google Cloud) experience is a plus Site and user acceptance testing. Primarily remote but onsite if required. Primarily in office hours but out of hours if required. Qualifications Overall, 10 years experience & 4 years professional service/ implementation experience in a similar technical position. Mandatory - Bachelor s degree in a technology discipline or an equivalent combination of education and experience Any of the following certifications may be a plus (PMP, MSDBA, MCSE, MCSA, Avaya or CiscVoice Technologies) Demonstrated experience as a software SME or technical expert in Application dependent technology For Verint Internal Use Only This document is for Verint internal use only and may not be distributed outside of Verint or tpersons inside Verint for whom it was not intended. 2020 Verint Systems Inc. All Rights Reserved Worldwide. Technical Competence The following are desirable Windows Domains: Active Directory, DNS, Security and Group Policy Windows 10, Windows Server 2012/2016 Application servers: WebLogic, IIS and Tomcat Knowledge of AWS/Google Cloud + Cloud Identity Management Mandatory - Demonstrated experience working with databases (SQL preferred) Can interpret schemas, and/or author queries and stored procedures Mandatory - Understanding of networking and protocols (TCP/IP, SMTP, etc.) preferred Mandatory - Knowledge of Work Force Management (WFM) + telecom systems (CTI, PBX, VOIP) including switches and protocols preferred Mandatory - Knowledge of operating systems, desktop domains (active directory), and Windows security Familiarity with Contact Center operations and technology software and tools preferred Prior experience with the installation, support, usage, or administration of Verint software preferred Familiarity with use of troubleshooting and diagnostic tools such as Wireshark, NetMon, PerfMon, WinDBG etc., will be a significant plus. Job Specific Knowledge and Skills Experience as a system engineer (Implementation or Support). Ability twork with teams across geographies and effectively collaborate Drive engagement with a Customer 1st Approach Personal accountability tachieve expected project outcome & customer expectations Analytical with proven problem diagnosis and solving skills. Excellent interpersonal and communication skills. Handles conflict with a high level of integrity Constantly improve self-knowledge in the different products via formal & informal training sessions Key Working Relationships (Internal & External) Verint Services Teams Verint Support and Project Managers Verint Sales Team Customers About Verint :- https://www.verint.com/ Qualifications Overall, 10 years experience & 4 years professional service/ implementation experience in a similar technical position. Mandatory - Bachelor s degree in a technology discipline or an equivalent combination of education and experience Any of the following certifications may be a plus (PMP, MSDBA, MCSE, MCSA, Avaya or CiscVoice Technologies) Demonstrated experience as a software SME or technical expert in Application dependent technology For Verint Internal Use Only This document is for Verint internal use only and may not be distributed outside of Verint or tpersons inside Verint for whom it was not intended. 2020 Verint Systems Inc. All Rights Reserved Worldwide. Primary Roles & Responsibilities Implementation / upgrade / expansion of Contact Centre Solutions, including. Solution design review and feedback Technical Site Discovery and validation of pre-requisites, providing technical information for customer/partner techs prior timplementation phase. Implementation of software components and third-party components as defined by the project and customer needs. Integration ttelephony data sources and other third-party systems including Active Directory/Cloud Identity Management. Cloud (AWS/Google Cloud) experience is a plus Site and user acceptance testing. Primarily remote but onsite if required. Primarily in office hours but out of hours if required.

Experience range 5 to 9. Hands on experience in Python with knowledge of at least one Python web framework Django, Django Rest Framework, Hands on experience with REST webservices & JSON API development (must) Good exposure to Continuous Integration tools like Jenkins Experience working with version controls like Git, Subversion Working in Agile/Scrum methodology Experience on Rabbit MQ , Celery will be a advantage Should be Technically well versed. Understand the requirements from Customer and able to propose Technical Solutions Experience in Kubernetes and Micro services needed Experienced in Maria DB and / or My SQL (or any relational DB) Appreciate the knowledge of telecom domain

Grow with us About this opportunity Ericsson is a world-leading provider of telecommunications equipment services to mobile fixed network operators. Over 1,000 networks in more than 180 countries use Ericsson equipment, more than 40 percent of the worlds mobile traffic passes through Ericsson networks. At Ericsson, we apply our innovation to market-based solutions that empower people society to help shape a more sustainable world. We welcome the opportunity to meet you! What you will do This is a Senior Technical Lead position at Ericsson RD Bangalore where you get to work with a team of highly motivated engineers in delivering Ericssons Multimedia Telephony Application Server (MTAS) features for VoLTE, VoWifi and other IMS enabled solutions. You will bring You will drive strategic technical leadership Perform continuous analysis and requirement handling. You are continuously experimenting and learning more. Perform trouble shooting and customer support Develop competence in technical domain To be successful in the role, you must have 5 - 10 years of overall IMS design experience with a minimum of 2 years on a virtualized telecom carrier grade product MUST HAVE strong knowledge of IMS nodes, SIP, MEGACO and Diameter protocols Good knowledge of IMS architecture, 3GPP, GSMA\VoLTE specifications Strong experience in breakdown of customer requirements into user-story based team backlog Comfortable with OOPS / Design Patterns / STL on Linux Excellent programming skills in C++ on Linux based platforms Knowledge in cloud native and microservices architectures, familiarity with Kubernetes PaaS or serverless services Hands-on experience with Docker containers, Kubernetes, and Helm and knowledge of modern DevOps practices, workflows, and tools Creative problem-solving skills and excellent troubleshooting / debugging skills Solid understanding of Python / PERL or any scripting language B. Tech Degree in CS/EC/EE or related studies. M. Tech Degree is a plus Why join Ericsson What happens once you apply Primary country and city: India (IN) || Bangalore Req ID: 768593

Grow with us This is a Senior Technical Lead position at Ericsson R&D Bangalore where you get to work with a team of highly motivated engineers in delivering Ericssons Multimedia Telephony Application Server (MTAS) features for VoLTE, VoWifi and other IMS enabled solutions. MTAS is Ericsson s Session Initiation Protocol (SIP) application server for IP telephony and multimedia which meets all necessary large network telephony requirements. It is designed for Voice over LTE (VoLTE) enhanced with multimedia and convergence with PSTNs. MTAS is part of Ericssons IMS solution portfolio. Within MTAS Development organization, Agile methodology and philosophy are practiced in spirit. A relatively flat system of cross-functional teams reporting into line managers who then report to a Development Center Head. You will bring An Ideal Candidate would possess the following: 5-10 years of overall IMS product test experience with a minimum of 1 year of that on virtualized telecom carrier grade product. MUST HAVE strong TTCN hands on programming skills MUST HAVE Strong knowledge of IMS nodes, SIP, MEGACO, and Diameter protocols Experience in testing solutions running on OpenStack environment using KVM/VMware hypervisors is a plus Creative problem-solving skills and excellent troubleshooting / debugging skills Working knowledge of Python / PERL or any scripting language Working knowledge of C++ programming is a plus. Can work in and technically lead an Agile cross functional team IMS architecture and 3GPP specs knowledge, GSMA\VoLTE specs Knowledge of modern DevOps practices, workflows, and tools Prior experience in network function virtualization would be a big advantage Ability to breakdown down customer requirements into user story-based team backlog Solid work ethic, customer focus, team player with passion for delivering world class solutions. Strong Written and Verbal Communication. Key Qualifications: Education : B.Tech Degree in CS/EC/EE or related studies. M.Tech Degree is a plus

Responsibilities & Key Deliverables Responsible for overseeing the operations and maintenance of passive telecom infrastructure (towers, power systems, shelters, and related assets) across the assigned telecom circle. The role involves ensuring high uptime, optimal energy efficiency, preventive and corrective maintenance, vendor management, SLA compliance, and cost control while maintaining network availability as per client agreements. Lead O&M activities across all telecom sites within the circle. Ensure >99.95% uptime for all passive infrastructure (towers, DG sets, batteries, power systems, etc.). Implement preventive maintenance (PM) schedules and enforce compliance. Manage a team of Cluster Managers, Field Engineers, and Technicians. Supervise third-party vendors for site upkeep, diesel filling, security, and equipment servicing. Track and manage all critical and non-critical infrastructure assets. Ensure timely preventive and corrective maintenance to reduce asset failures. Experience 8 to 10 years Industry Preferred Qualifications BE / BTech - Electical General Requirements

Business Development Manager Telecom & Residential Energy Storage Location: Hyderabad or Delhi Employment type: FULL - TIME Position Reports to Head Business Development If everything seems under control, you are not going fast enough! At Cygni Energy, our people are our greatest asset and biggest differentiator. They are passionate about results, and also believe in having a lot of fun along the way . Join Us. We ve already touched 10+ Million Lives across 1100+ towns and many villages, 75+ MWh of Energy Storage, Our Business: Cygni Energy is a Next-Generation Energy Storage Company and Defines the Future of Energy Storage across Key Verticals. At Cygni, we are rethinking energy with game changing battery technologies. Each battery application have different needs and requires different solutions. We believe our Energy Storage Systems will be a key part of the future of electric grid. It has the choicest of corporate and government clients, all delighted with offerings and services. Client reach out to us for Electric Vehicles (2 Wheelers and 3 Wheelers) Smart BMS controlled Batteries and Rooftop Solar Hybrid Solutions. Role: Cygni is a fast-growing company at the forefront of Indias energy transition, and were looking for a dynamic and driven Business Development professional to join our team. This is an exciting opportunity to be part of a high-growth journey in the booming Energy Storage space, particularly targeting the Telecom and Residential storage segments. The most successful employees at CYGNI are results-driven and able to continuously adapt to an ever-changing environment. They not only work well in our environment but also have the drive to succeed when they are on their own. A strong focus on fairness and honesty with a humble attitude is what defines our top performers. Is that you Currently, CYGNI seeks your application for Manager Business Development for earliest joining. Location: Hyderabad or Delhi Key Responsibilities: Identify and acquire new business opportunities in the Telecom Infrastructure and Residential Energy Storage (ESS) markets. Engage and manage key accounts such as Airtel, Indus Towers, Reliance Jio, and other telecom infrastructure providers. Promote and sell lithium-ion based energy storage solutions for telecom and residential applications. Develop and execute regional/channel sales strategies for B2B distribution and dealer networks, especially in the solar segment. Collaborate cross-functionally with product, marketing, and supply chain teams to tailor solutions. Conduct regular customer visits, product presentations, and proposal submissions. Provide market intelligence and feedback to product and strategy teams. Meet and exceed assigned sales targets and growth KPIs. Candidate Profile: 5 7 years of experience in business development or sales in telecom, solar, or energy storage sectors. Proven experience with Tier-1 telecom or power solution suppliers Understanding of telecom site infrastructure, DG-battery setups, and power backup systems. Experience in selling solar products through dealer/distributor (B2B) channels is highly preferred. Strong interpersonal, communication, and stakeholder management skills. Ability to thrive in a fast-paced startup environment with minimal supervision. Technical acumen in batteries and power systems is a strong plus. Amara Raja, Exide, Pace Digitek etc are some examples

We are hiring experienced professionals for the role of Service Manager CSM/SPM. Interview Location: H HCL Technologies - A-8-9, Maharaja Agrasen Marg, Block A, Noida sector 60, (Nearby Metro sector 59) Interview Date: Saturday, 26th July 2025 Interview Time: 10:00 AM 4:00 PM Work Location: Noida HR SPOC: Yanosh Experience Required: 6+ Years (only eligible) Carry a copy of your updated resume. Bring a valid government ID proof (Aadhaar/PAN/Driving License). Arrive at the venue between 10:00 AM to 3:30 PM for registration. Job Description: Job Role : Service Manager CSM/SPM Shift : US Shift The Service Manager, also known as Customer (or Client) Service Manager (CSM), or Service Program Manager (SPM) is the primary interface responsible for daily management of contract compliance and administrative responsibility of the governance process include activities such as: Conduct Service Management Reviews: In collaboration with key stakeholders, establish and maintain service management reviews to ensure s services and performance are aligned with the Customers business plans Coordinate regular contract reviews, capturing any areas for possible changes/updates and/or decision logs and providing these to the Account team for subsequent amendments/agreements/revisions. Responsibilities include: Business Relationship and Governance Management: Relationship Management Maintain visibility of overall Customer health, ensuring regular reviews with key stakeholders to care for any red flag issues, benchmarking on future opportunities and overall compliance of the contract. Manage Customer enablement duties such as VEC portal overview, training, access requests and ongoing Customer needs. Operational / Performance Management Manage Service Level assessment, reporting and conduct analysis on the trends and patterns; Provide the SLA reporting. Collaborate with service assurance, delivery, and finance for recommendations and service improvement plans, when warranted. Review Key Performance Indicators (KPIs) and provide action plans, when necessary. In tandem with Operations and Service Delivery and the Customer, continue to seek areas for process enhancements, streamlining and driving improved performance collectively. Identify ongoing benefits, opportunities, and innovation for continual service improvement. Achieve KPI Improvements of: 100% Attainment of Tier 1 KPIs 10% NPS Improvement 30% Credit Reduction Skills and Qualifications 6+ years of related service management experience Strong organizational, presentation, and problem-solving skills Demonstrated experience with verbal and written communication Business and Financial acumen Ability to communicate with multiple levels of leadership Preferred ITIL v4 Foundation Certification Demonstrated skills in Microsoft Office product suite, including PowerPoint, Excel & Word

Candidate having experience for 0 to 3 year in financial sector, telecom sector, retail & real estate sector. Roles & Responsibility: 1. Key responsibility would be to generate sales & market penetration. 2. Qualification :- Bachelor degree in any discipline preferably MBA in sales/marketing.

Job Summary: We are seeking a dynamic and results-driven Senior Manager Operations to oversee and optimize our outbound process in the BPO environment. The ideal candidate will be responsible for driving performance, ensuring high-quality service delivery, achieving sales/collection targets (as applicable), and managing a team to maximize efficiency. Key Responsibilities: Operational & Performance Management: Oversee the outbound operations, ensuring achievement of KPIs such as conversion rates, sales targets, customer satisfaction, and compliance metrics. Develop and implement strategies to improve process efficiency, reduce turnaround time, and enhance overall productivity. Monitor real-time operations, provide guidance, and ensure adherence. Identify process gaps, implement corrective actions, and drive continuous improvement initiatives. Utilize data-driven insights to improve call strategies, workforce planning, and campaign effectiveness. Team & People Management: Lead, mentor, and manage a team of managers, team leaders, and agents to drive high performance. Conduct regular performance reviews, training programs, and coaching sessions to enhance team capabilities. Foster a positive work environment, ensuring employee engagement, motivation, and retention. Collaborate with HR for hiring, onboarding, and workforce planning. Client & Stakeholder Management: Serve as the primary point of contact for clients, understanding their requirements and ensuring alignment with business objectives. Conduct regular business reviews, share insights, and address any concerns or escalations from clients. Build and maintain strong relationships with internal and external stakeholders. Quality & Compliance: Ensure adherence to regulatory requirements, company policies, and quality standards. Implement and monitor quality assurance measures to improve customer experience and minimize errors. Handle escalations effectively and ensure prompt resolution of customer complaints. Technology & Innovation: Leverage the latest tools, CRM systems, dialer, and AI-based solutions to enhance outbound calling efficiency. Identify and implement automation opportunities to improve operational performance. Key Skills & Competencies: Strong leadership and people management skills. Excellent analytical and problem-solving abilities. Proficiency in CRM tools, dialers, and data analytics. Ability to drive sales, retention, and customer engagement in an outbound process. Excellent communication, negotiation, and stakeholder management skills. Strong knowledge of compliance and regulatory guidelines in the BPO industry. Qualifications & Experience: Education: Bachelor's/Masters degree in Business Administration, Operations Management, or a related field. Experience: 10+ years of experience in BPO operations, with at least 5 years in a managerial role handling outbound processes (sales, telemarketing, retention, customer outreach, etc.). Industry Exposure: Experience in managing large teams and working in a high-pressure, target-driven environment. Only domestic process experience required, not looking for international experience.

Drive sales of new and existing accounts by adding new revenue streams, acquiring new logos or through deep product penetration for the existing set of accounts. This implies complete ownership for driving new order booking (OB) and existing revenue, for the business or the assigned set of accounts. The role is responsible to drive achievement of sales targets (OB and revenue) through sales planning, prospecting, relationship building, opportunity identification, qualification, deal pursuit and closures. This is a tactical role which contributes in defining the direction of the operating plans based on the business strategy, with a significant mid-term impact on business unit overall results. Responsibilities Analysing the business potential, building the sales plan and strategies to grow existing business, develop new revenue streams and acquire new logos. Building key stakeholder relationships, multi-function and multi-level connects with decision makers, influencers, and executive sponsors within the accounts/partner organization. Building sales pipeline and manage sales projections and revenue forecasts. Engaging with key customers to understand their requirements and own the fulfilment throughout the sale cycle. Building account ownership through understanding of customer s strategic objectives, business requirements, operational challenges, buying decisions, contractual process, internal dynamics and manage key stakeholder expectations. Internally driving cross-functional teams such as technical Solutions, bids and commercial, finance, products, service delivery and operations The role may be an individual contributor or may lead a small team.Minimum qualification & experienceEnterprise sales experience. Should have worked with technology services companies (telecom, hardware, software, applications, cloud services) in account management role. Desired Skill sets Experience in sales motion cadence associated with forecasting, SFDC management, pipeline/funnel build Extensive experience in building executive relationships with key customer stakeholders. Expertise in drafting a Go to market plan/ customer acquisition strategy.

Responsible for Resolving customer issues related to all services and solutions delivered, including diagnosing, and resolving complex technical issues in IT & IoT domain. The role acts as a conduit between customers and other teams such as engineering, architecture etc. for any issue resolution. This is an operational role, responsible for delivering results that have a direct impact on day-to-day operations. Responsibilities Technical administration and troubleshooting to ensure the efficient functionality of the solution. Incident Validation, Incident Analysis, Solution recommendation. Maintenance of Standard Operating Procedures and Working Instructions Provide managed service support [3rd line support] for all MVNO platforms. This support is applicable for MVNO platforms built on frontend and backend applications/DBs & APIs. Accountability and management of day-to-day support activities and tickets related to B/OSS services (i.e. Webservers/ Application servers, Databases, Integration services and telco component related failures. Provide technical assistance to team members. Provide expertise in the analysis of major incident root cause and follow up with vendors and other corporate teams as needed. Troubleshoot and identify software bugs, perform root cause analysis on performance issues as needed. Work closely with the Level 2 teams on incidents in the affiliate and provide direct follow-up. Work on improving monitoring solution and implement automation wherever needed. Provide QDFs (Quick Data Fixes) wherever required against incidents to resolve customer issues. Provide support on 24x7 - On-call basis. Coordinate with cross functional teams on escalations, tracking, performance issues, and outages. Desired Skill sets Good knowledge on implementation, installation, integration troubleshooting and overall functionalities Experience in troubleshooting platform related issues, data backup, restoration, retention Maintains awareness of latest technologies in the domain

Drive sales of new and existing accounts by adding new revenue streams, acquiring new logos or through deep product penetration for the existing set of accounts. This implies complete ownership for driving new order booking (OB) and existing revenue, for the business or the assigned set of accounts. The role is responsible to drive achievement of sales targets (OB and revenue) through sales planning, prospecting, relationship building, opportunity identification, qualification, deal pursuit and closures. This is a tactical role which contributes in defining the direction of the operating plans based on the business strategy, with a significant mid-term impact on business unit overall results. Responsibilities Lead, coach, and drive a team of senior sales account managers focused on enterprise growth across strategic accounts. Provide clear strategic direction and mentoring to unlock new revenue opportunities and maximize account potential. Design and delegate GTM strategies aligned with business priorities and market dynamics. Ensure strong performance delivery on account expansion, solution penetration, and customer engagement. Analysing the business potential, building the sales plan and strategies to grow existing business, develop new revenue streams and acquire new logos. Building key stakeholder relationships, multi-function and multi-level connects with decision makers, influencers, and executive sponsors within the accounts/partner organization. Building sales pipeline and manage sales projections and revenue forecasts. Engaging with key customers to understand their requirements and own the fulfilment throughout the sale cycle. Building account ownership through understanding of customer s strategic objectives, business requirements, operational challenges, buying decisions, contractual process, internal dynamics and manage key stakeholder expectations. Internally driving cross-functional teams such as technical Solutions, bids and commercial, finance, products, service delivery and operations The role may be an individual contributor or may lead a small team. Minimum qualification & experience 1520 years of experience in B2B/enterprise telecom sales and operations. At least 7-10 years of experience managing senior account managers in a growth-focused sales environment. Deep domain expertise in Voice, UCaaS, CPaaS, and Omnichannel communication solutions . Strong leadership capabilities with a proven track record in scaling enterprise growth. Desired Skill sets Experience in sales motion cadence associated with forecasting, SFDC management, pipeline/funnel build Extensive experience in building executive relationships with key customer stakeholders. Expertise in drafting a Go to market plan/ customer acquisition strategy.

Drive sales of new and existing accounts by adding new revenue streams, acquiring new logos or through deep product penetration for the existing set of accounts. This implies complete ownership for driving new order booking (OB) and existing revenue, for the business or the assigned set of accounts. The role is responsible to drive achievement of sales targets (OB and revenue) through sales planning, prospecting, relationship building, opportunity identification, qualification, deal pursuit and closures. This is a tactical role which contributes in defining the direction of the operating plans based on the business strategy, with a significant mid-term impact on business unit overall results. Responsibilities Analysing the business potential, building the sales plan and strategies to grow existing business, develop new revenue streams and acquire new logos. Building key stakeholder relationships, multi-function and multi-level connects with decision makers, influencers, and executive sponsors within the accounts/partner organization. Building sales pipeline and manage sales projections and revenue forecasts. Engaging with key customers to understand their requirements and own the fulfilment throughout the sale cycle. Building account ownership through understanding of customer s strategic objectives, business requirements, operational challenges, buying decisions, contractual process, internal dynamics and manage key stakeholder expectations. Internally driving cross-functional teams such as technical Solutions, bids and commercial, finance, products, service delivery and operations The role may be an individual contributor or may lead a small team.Minimum qualification & experienceEnterprise sales experience. Should have worked with technology services companies (telecom, hardware, software, applications, cloud services) in account management role. Desired Skill sets Experience in sales motion cadence associated with forecasting, SFDC management, pipeline/funnel build Extensive experience in building executive relationships with key customer stakeholders. Expertise in drafting a Go to market plan/ customer acquisition strategy.

Captive Unit hiring for Premium Sales Chat Process. We are hiring UG/Graduate experienced both can apply. Candidate must be comfortable with WORK FROM OFFICE. *Must BE* The candidate must have excellent verbal and written communication skills. The candidate must be staying or ready to relocate to Delhi/NCR. As it is WORK FROM OFFICE. The candidate must be comfortable with 24/7 profile Roles and Responsibilities The candidate would be taking care of customers via Chat primarily. Desired Candidate Profile Any UG/Grad - experienced can apply. We need one year of International chat experience. Perks and Benefits The maximum salary will go up to 5.5 LPA With In hand salary - upto 6.5 LPA + plus other perks Location - Gurgaon Contact- 9811770437 (Vanshika)

CUSTOMER SUPPORT ROLE FOR INTERNATIONAL PROCESS, KAJAL - 8860800235 GRAD/UG/ FRESHER/ EXPERIENCE PROCESS - TRAVEL/E-COMMERCE/BANKING SALARY MAX UPTO 36000 INHAND LOCATION - GURGAON WFO, 5 DAYS WORKING, 24*7 SHIFTS CABS + INCENTIVES IMMEDIATE JOINERS

This job Involvs rotational shifts and week offs Shift Time 8:30 PMto 5:30 PM 5:30 PM to 2:30 AM 12:30 AM to 9:30 PM HOlidays will be as per Canada (No regional holidays ) Time Zone : EST Candidate must have Strong English and/or French proficiency (written and verbal), with highest level of Accent Neutralization Sound understanding of TELECOM, switching Technologies A good team player Responsibilities Customer Complaint Handling Identification of customer on call Understanding nature of the problem Updating customer information in the database First Level Resolution Fix known problems from KEDB Temporary fix (when pre-installed backup is absent) Activating network backup (when backup is already present) Performance Management Generation of overall PBX network performance statistics Network monitoring Fault and quality issues identification Criticality based labeling Alarm correlation o Alarm normalization Trouble Ticket Management Reactive Open / Update / Clear (e.g.: Problem resolved) / Close TT (On receiving customer confirmation) Proactive Automated / Manual ticket generation Proactive Automated / Manual Ticket prioritization Reactive - Assign ticket to the correct team Customer Communication Communicate ETA / ETR Status update of TT/ problem resolution Confirmation of problem before TT closure Customer reporting (e.g.: RFO, incident report, action taken report

JobSummary We are seeking a visionary and execution oriented Senior Manager to leadcustomer centric projects focused on AI powered and Autonomous NetworkSolutions, spanning wireless (4G/5G),wireline (fiber, broadband), and FixedWireless Access (FWA) domains. This role connects business strategy, technicalinnovation, and operational delivery, ensuring customer success throughintelligent network transformation. Key Responsibilities AI and Autonomous Network Solutions Lead e2e engagement for AI enabled, closed loop autonomous network solutionsacross wireless, wireline, and FWA technologies. Translate customer requirements into delivery roadmaps featuring AI/ML models,LLM prompting, network self healing, and predictive analytics. Oversee deployment of automation use cases like alarm correlation, anomalydetection, traffic prediction, and zero touch optimization. Sales Enablement and Solution Engineering Partner with sales, product, and pre sales engineering teams to designscalable, AI driven solutions for both wireless (4G/5G NSA/SA) and wirelinenetworks (FTTx, xDSL, GPON, DOCSIS). Create and present business cases and proof of concepts (PoCs) tailored tohybrid network environments, including FWA deployment strategies. Develop proposals that address customer pain points using AI driven KPIinsights, RF/wireline performance analytics, and capacity modeling. Project Leadership and Delivery Execution Manage cross functional delivery of multi technology engagements, from FWArollout automation to AI driven fiber network analytics. Track timelines, budgets, risk mitigation plans, and outcomes using Agile orhybrid methodologies, ensuring high impact delivery aligned with customergoals. Drive adoption of autonomous workflows and AI based decisioning acrossplanning, optimization, provisioning, and fault management. Customer Relationship and Stakeholder Management Act as the primary interface with customers for sales aligned project delivery,status updates, and solution expansion discussions. Conduct technical deep dives, workshops, and strategy sessions with telecomoperators and enterprise clients. Foster long term client relationships by consistently demonstrating valuethrough network intelligence, automation, and performance improvement. Innovation and Ecosystem Leadership Champion the use of generative AI, prompting, and large language models (LLMs)for automation and proactive network management. Collaborate with internal RandD, product management, and operations teams toevolve the service portfolio across wireless, wireline, and converged networkdomains. Influence the design and adoption of self optimizing networks (SON), FWAperformance platforms, and fiber diagnostics using AI. Qualifications Bachelor/Master degree in Telecommunications, Computer Science, Data Science,or related fields. 15 plus years of experience in telecom network services with 5 plus years inAI/automation leadership roles. Strong understanding of 4G/5G, FWA, and wireline network technologies (e.g.fiber broadband, GPON, DOCSIS, xDSL). Expertise in AI/ML (supervised/unsupervised learning), prompt engineering,automation scripting (Python, SQL), and analytics tools (Tableau, Power BI). PMP, Agile, or relevant delivery certifications preferred. Key Skills AI/ML in Network Optimization Prompt Engineering and LLM Integration Autonomous Wireless/Wireline Network Architectures Fixed Wireless Access (FWA) Deployment and Analytics RF and Fiber Network Planning and Performance Customer Engagement and Technical Pre sales Automation Frameworks and Closed Loop Operations Program Management and Cross Functional Leadership

Role : Regional Manager OSP Project Implementation Location : Mumbai Desired Profile : - Overall, 15-20years of experience with BE/BTECH from any recognized university. Experiencein OSP domain planning & implementation is mandatory with hands-onknowledge of Transmission & Access technologies Experiencein working with various service providers and coordination with ROW Authorities/Civic Agencies. Thecandidate should have worked on Major Network Build/Infrastructure Projects andhave working Knowledge & exposure to end-to-end Project Management fromInitiation, Route survey, Project execution and route hand over to Operation& Maintenance Team. Must beable to communicate effectively and in a constructive manner with customers(External/Internal), Management and Cross-Functional teams Good understandingof Capex /Opex and WBS working in a Project Ability tohandle team size of more than 20+ (Direct + Indirect). Role Description : - Work with Planning/ Operations on developing short-term and long-term network routes Routesurvey for IRU Lease, Co-build or own build fiber roll out/ access expansionprojects. Support toSCM for OSP business partner selection/finalization. Material management & billing. Persuasionand coordination with Government agencies for ROW permissions as part of ROW aswell as Audit compliance. Ensureapplication and Receipt of ROW Permissions SD / BGrefund as per Yearly targets Monitorproject to ensure smooth rollouts as per timeline & quality. Co-ordinateand collaborate with Cross-Functional teams for all Projects & Customerdeliveries. Ensurecompliance with OHS policies & implementation on field. EnsureImplementation of Safety and Quality compliances for all OSP and LMSD projects inthe region. UndergoTraining certifications as part of continuous skill development. Technical &Other capabilities : - - Expertisein Optical Fiber roll out (OSP) - Technologyknowledge on Optical Fiber & SDH/DWDM/MPLS-TP & BSNL POI will be anadded benefit. - Projectmanagement skills - intermediate level - Vendor/PartnerManagement - Motivatedand self-starting. Possess Good Negotiation & Problem-Solving Skills - Knowledgeof Regulatory & Audit compliances.