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10.0 - 14.0 years
0 Lacs
karnataka
On-site
As a Senior Architect focused on Technology within Product Architecture, you will play a crucial role in addressing a senior design ownership gap across multiple OSS domains. Your responsibilities will include leading the design of complex features and components, ensuring scalability, performance, and alignment with the overall product architecture. Your expertise will be instrumental in driving technical consistency, accelerating development velocity, and ensuring the long-term scalability and maintainability of our OSS product portfolio. You will be expected to provide senior design ownership and architectural guidance across various OSS domains, ensuring coherent and consistent solutions. Additionally, you will lead the architectural design efforts to achieve convergence and seamless interoperability across service assurance, orchestration, and network slicing domains. Identifying and resolving architectural conflicts or redundancies between different product components to ensure a unified solution will also be part of your responsibilities. Your role will involve identifying, defining, and promoting the adoption of reusable design patterns, architectural frameworks, and best practices across product teams. You will collaborate with individual domain architects to align their specific designs with the overarching convergence strategy and ensure that architectural designs support future scalability, resilience, and extensibility across the converged domains. Furthermore, you will translate product roadmap initiatives into detailed architectural plans, working closely with product management and engineering leads to break down large initiatives into manageable architectural increments. Anticipating future technical challenges related to cross-domain integration and proactively designing solutions will also be a key aspect of your role. To be successful in this role, you should have at least 10 years of hands-on experience in software architecture and design, with a significant focus on large-scale OSS or enterprise software. You should also possess a deep understanding of modern software architecture principles, expertise in cloud-native technologies and public cloud platforms, proficiency in application development languages, and a strong knowledge of databases, messaging queues, and caching technologies. Your educational background should include a Bachelor's degree in Computer Science, Data Science, Information Systems, or a related technical field. Additionally, you should demonstrate exceptional analytical skills, strong problem-solving abilities, excellent collaboration and communication skills, and the ability to articulate complex data architectural concepts to technical and business stakeholders. If you choose to join Rakuten Symphony, you will have the opportunity to contribute to building an innovative cloud-native telco platform for global customers and be part of a team that is shaping the future of mobile telecommunications.,
Posted 1 week ago
12.0 - 16.0 years
0 Lacs
haryana
On-site
As a Technical Support Executive at our company, you will play a crucial role in providing exceptional technical assistance to our valued customers utilizing our smart home security and automation products. Your primary responsibility will be to deliver prompt and professional support through various communication channels, ensuring that customers receive timely resolutions to their technical concerns. Your key responsibilities will include offering courteous technical support to customers via phone, chat, or email, troubleshooting issues with smart home devices such as security panels, cameras, sensors, doorbells, thermostats, and mobile app connectivity, and guiding customers through setup, diagnostics, and issue resolution procedures. Additionally, you will be expected to escalate complex problems to Tier 2/3 support or engineering teams, maintain clear documentation of customer interactions in the CRM/ticketing system, educate customers on best practices and self-help resources, and follow up to guarantee complete resolution and satisfaction. To excel in this role, you should possess a minimum of 1-2 years of technical/customer support experience, preferably within the IoT, smart home, or telecom industry. A solid grasp of mobile apps, Wi-Fi, network troubleshooting, and smart home devices is essential, along with exceptional communication skills, strong problem-solving abilities, and a customer-centric mindset. The capacity to multitask effectively in a fast-paced environment and the willingness to work varied shifts, including nights, weekends, and holidays, are also critical requirements. Preferred qualifications include prior experience supporting IoT or smart home products, familiarity with platforms like ADT, Ring, Nest, knowledge of iOS/Android, home networking, and basic electronics, as well as bilingual skills in Spanish/French, if applicable. If you are passionate about technology, customer service, and delivering top-notch technical support, we invite you to join our team as a Technical Support Executive and contribute to our mission of providing cutting-edge solutions to our customers" smart home needs. This is a full-time, permanent position with a competitive salary of up to 31K CTC plus up to 8k incentives. The job entails a 5-day workweek with rotational shifts and offs, and both side cabs are provided within the hiring zone. The interview process will consist of HR and Ops rounds to evaluate your suitability for this role. If you are ready to embark on a rewarding career in technical support and make a difference in the lives of our customers, we look forward to receiving your application.,
Posted 1 week ago
3.0 - 7.0 years
0 Lacs
haryana
On-site
As an Analyst Finance Reporting Relation, you will play a crucial role in supporting critical reporting processes, financial performance tracking, and management insights for our client, a leading organization in the telecom sector committed to innovation, operational efficiency, and financial excellence. Your responsibilities will include managing outsourced partners/teams to ensure timely deliverables, preparing monthly review decks on Money Key Controls, overseeing offline revenue booking processes, conducting debtor aging reviews, and driving action planning across teams. You will also be responsible for reviewing daily reconciliations, identifying exceptions, coordinating with teams to close outstanding items, and training internal teams and partners on reconciliation procedures. Additionally, you will update and enhance financial policies and procedures, support internal and external audit reviews, and review input reports to detect abnormal trends or variances. Furthermore, you will be conducting testing of ICOFR controls, updating and improving controls to ensure robust financial governance, and working towards strengthening the control environment. The key requirements for this role include being a Chartered Accountant with 3 to 5 years of relevant experience in business performance analysis, preferably in the telecom sector. You should have a strong understanding of telecom business models and cost structures, advanced proficiency in Microsoft Excel for financial modeling and analysis, and excellent verbal and written communication skills across all organizational levels. Your skills in opex, internal controls over financial reporting (ICOFOR), advanced Microsoft Excel, policies and procedures, business performance analysis, financial reporting, financial analysis, reconciliations, and variance analysis will be critical for success in this role. Your expertise in financial modeling, financial planning, accounting policies, and communication skills will also be valuable assets in contributing to the financial excellence of the organization.,
Posted 1 week ago
3.0 - 8.0 years
18 - 25 Lacs
Bengaluru
Work from Office
About The Role We are looking for OAM developers to join our team! In this position, you will be responsible for the Design and develop OAM functionality for 4G/5G Core. What You Will Do Design and develop OAM functionality for 4G/5G Core Networks. Adaptation of OAM functionality in distributed architecture using Openstack/Kubernetes environments Operator Interaction along with Requirement & Maintenance Management What You Need C++ hands on in Linux environment Must have very good understanding of OAM Architecture and Design Experience with OAM /FCAPS subsystem design and development in wireless networks (preferably MME, GWs) Must have knowledge of protocols like Netconf, Yang, and JSON/REST Good understanding of the Virtualization/Containerization Must have exposure to Container/MicroService based development Kubernetes Good to have understanding of ConfD What Is Nice To Have Bachelors or master’s degree in computer sciencea related field. 3-8 years relevant and Proven experience in OAM development. Notice Period: 0 to 30 days Location: Banaglore Share resume to : keerthana.a.t@capgemini.com
Posted 1 week ago
2.0 - 6.0 years
1 - 3 Lacs
Bareilly, Budaun, Moradabad
Work from Office
Lead and manage a team of sales executives. Set and track sales targets. Train, mentor, and support team members. Drive customer engagement and satisfaction. Exp:1 to 5 years in Field Sales and Marketing In any Sector Required Candidate profile Must Be a Local Candidate. Bachelor's Degree Is Mandatory. Good Communication Skills. Exp:1 to 5 years in Field Sales and Marketing In any Sector Contact uS : Hiral | HR Team Phone/wp: +91 78610 78425
Posted 1 week ago
1.0 - 6.0 years
4 - 5 Lacs
Mumbai Suburban
Work from Office
TECH MAHINDRA - HIRING FOR AUS Customer Service Key Responsibilities: - Voice Process - Provide excellent customer service to clients across different time zones - Resolve customer queries effectively and efficiently - Demonstrate strong communication and interpersonal skills LOCATION : Mumbai NOTE- ONLY MUMBAI CANDIDATES CAN APPLY Eligibility: - Graduate/Undergraduate degree - Candidates with 6-12 months of international voice process experience is mandatory Selection Process: - HR Interview - VNA (Voice and Accent) Assessment - Ops Interview Compensation: - Experienced Candidate s : Up to 5.5 LPA (depending on your last CTC and performance in the interview and process) Shift Requirements: - Candidates should be comfortable working rotational shifts 24*7 Perks and Benefits: - One-way cab facility (for addresses within designated boundaries) - Quick onboarding process - Competitive benefits package Apply now: CONTACT: 7620636678 YASH HR Team Tech Mahindra
Posted 1 week ago
5.0 - 10.0 years
8 - 15 Lacs
Hyderabad, Bengaluru
Work from Office
Candidate from the industrial automation industry, preferred areas will be wireless communication, GPRS, CCTV solutions, Access control, PAGA, Security Surveillance etc. Candidates having good connections in PSUs are welcome. Required Candidate profile Manage & develop existing customer base and provide after-sales technical support. Develop and maintain good professional relationships with key persons in client organizations.
Posted 1 week ago
3.0 - 7.0 years
20 - 25 Lacs
Bengaluru
Work from Office
Number of Openings 3 ( one full stack profile which is . Net/Angular and two full stack profiles which are . Net/React ) ECMS ID 532609 Assignment Duration 6 Total Yrs. of Experience 6+ years Detailed JD (Roles and Responsibilities) Develop and maintain responsive web applications using Angular (v10+). Implement reusable components, services, and modules. Optimize application performance and ensure cross-browser compatibility. Integrate RESTful APIs with Angular services. Collaborate with UI/UX designers to translate designs into functional interfaces. Write unit tests using Jasmine/Karma. Design, develop, and maintain scalable backend services using . NET Core / . NET Framework. Create and manage RESTful APIs and integrate with frontend applications. Work with Entity Framework and SQL Server for data access and management. Implement authentication and authorization using Identity Server or similar frameworks. Ensure code quality through unit testing and code reviews. Participate in Agile/Scrum ceremonies and contribute to sprint planning and retrospectives. Collaborate with cross-functional teams including QA, DevOps, and Product Management. Troubleshoot and resolve application issues and bugs. Maintain documentation for code, processes, and APIs. Stay updated with the latest trends and technologies in Angular and . NET ecosystems. Mandatory skills Full stack (Angular, . Net) : Dot Net 5 years -+ Angular 1 year relevant Full- stack ( Dot Net 5 years relevant + React min 1 year ) Desired/ Secondary skills Typescript , html, CSS, SQL, Entity framework, LINQ. Domain Telecom Max Vendor Rate in Per Day (Currency in relevance to work location) 10K-12K Work Location given in ECMS ID Any Infosys DC location WFO/WFH/Hybrid WFO Hybrid WFO till next directions comes at Account/ Organization level Infosys POC Santanu_samaddar@infosys. com BG Check (Before OR After onboarding) Post onboarding Is there any working in shifts from standard Daylight (to avoid confusions post onboarding) YES/ NO No
Posted 1 week ago
2.0 - 7.0 years
3 - 4 Lacs
Mumbai, Goregaon, Mumbai (All Areas)
Work from Office
For more information call on 6352491038. Manage and train the business development team generate leads and cold call prospective customers Build strong relationships with clients Identifying and mapping business strengths and customer needs Sales Required Candidate profile Graduation Must Age: 21 to 40 year Experience : 2 Years experience in sales and marketing industry / Banking Sales /Insurance sales / CASA Bike Must Good Communications Skills
Posted 1 week ago
2.0 - 7.0 years
3 - 4 Lacs
Kolkata, Tamluk, Howrah
Work from Office
For more information call on 6352491038. Manage and train the business development team generate leads and cold call prospective customers Build strong relationships with clients Identifying and mapping business strengths and customer needs Sales Required Candidate profile Graduation Must Age: 21 to 40 year Experience : 2 Years experience in sales and marketing industry / Banking Sales /Insurance sales / CASA Bike Must Good Communications Skills
Posted 1 week ago
1.0 - 6.0 years
2 - 3 Lacs
Bidar, Raichur, Bengaluru
Work from Office
For more information call on 6352491032. Manage and train the business development team generate leads and cold call prospective customers Build strong relationships with clients Identifying and mapping business strengths and customer needs Sales Required Candidate profile Graduation Must Age: 21 to 40 year Experience : 1+ Years experience in Field sales and marketing industry / Banking Sales /Insurance sales / CASA Bike Must Good Communications Skills
Posted 1 week ago
1.0 - 6.0 years
2 - 3 Lacs
Malegaon, Nashik, Pune
Work from Office
For more information call on 6352491032. Manage and train the business development team generate leads and cold call prospective customers Build strong relationships with clients Identifying and mapping business strengths and customer needs Sales Required Candidate profile Graduation Must Age: 21 to 40 year Experience : 1+ Years experience in Field sales and marketing industry / Banking Sales /Insurance sales / CASA Bike Must Good Communications Skills
Posted 1 week ago
1.0 - 6.0 years
3 - 4 Lacs
Unnao, Lucknow, Hardoi
Work from Office
Dial 6352491012 For More &ShareCV Recruiting, Screening, And Training New Agents. Responsible for build up your team by using your self-network You have to train and motivate them for sales You have to organize a sales visit for business development Required Candidate profile Training Provided by Company Age: 21 to 45 years Qualification: Graduation (No Backlogs) Experience: 1 Year of experience in Any Sales & Marketing Bike: Mandatory
Posted 1 week ago
1.0 - 6.0 years
2 - 3 Lacs
Khammam, Warangal, Hyderabad
Work from Office
For more information call on 6352491032. Manage and train the business development team generate leads and cold call prospective customers Build strong relationships with clients Identifying and mapping business strengths and customer needs Sales Required Candidate profile Graduation Must Age: 21 to 40 year Experience : 1+ Years experience in Field sales and marketing industry / Banking Sales /Insurance sales / CASA Bike Must Good Communications Skills
Posted 1 week ago
3.0 - 5.0 years
5 - 7 Lacs
Mumbai
Work from Office
Business Context and Opportunities A global conglomerate, the Aditya Birla Group is in the League of Fortune 500. Anchored by an extraordinary force of over 140,000 employees belonging to 100 nationalities, the Group is built on a strong foundation of stakeholder value creation. With over seven decades of responsible business practices, our businesses have grown into global powerhouses in a wide range of sectors metals, pulp and fibre, chemicals, textiles, carbon black, telecom, cement, financial services, fashion retail and renewable energy. Today, over 50% of Group revenues flow from overseas operations that span 36 countries in North and South America, Africa, Asia and Europe. The Group would like to expand its Retail Footprint and leverage the trust and synergy built over the years in luxury retail by launching a Jewellery Business in India. Indias gems and jewellery market contributed around 7% to GDP and 14% to India s total merchandize export in February 21 with a market size was at US$ 78.50 billion in FY21. The jewellery industry in India is largely driven by individual family owned small to medium size businesses. Thus, the Group anticipates that there is scope of development of large retailers / brand in jewellery industry in near future. The venture will benefit from the retail experience, knowhow and trust build over the years with various ABG Luxury Retail Brands. It will also be able to harness the people, technical and operational capabilities from Group s retail arms. The range will be developed as a proof of concept for an integrated offering and may be diversified with multiple brands post establishment of a commercially viable business model. The business has successfully launched 10 stores by October 2024 under the brand name Indriya with plans to ramp up multiple folds in coming year. The initial customer response has been very encouraging. Key Responsibilities: Assist in the full recruitment cycle, from posting jobs to scheduling interviews Support employee onboarding, documentation and induction processes Maintain attendance, leave records and assist in payroll processing Handle employee queries and provide support on HR policies and procedures Conducting employee engagement initiatives and team-building activities Ensure compliance with labour laws and company policies Support performance appraisal processes and maintain employee records Coordinate with external vendors for off-roll staff and HR services Coordinate employee training & development programs Collaborate with department heads to address HR-related issues and improve organizational effectiveness Manage Exit process & TAT adherence Maintain employee records in the HRIS system and ensure compliance
Posted 1 week ago
7.0 - 10.0 years
9 - 12 Lacs
Bengaluru
Work from Office
The impact you ll make As a Software Engineer at Lam, you will be at the forefront of innovation by designing, developing, and troubleshooting, and debugging software programs. Your role is pivotal in developing software tools that support design, infrastructure, and technology platforms. Your expertise will determine hardware compatibility and influence design, ensuring seamless integration between software and hardware. In this role, you ll make an impact across Lam s entire product portfolio of equipment working within our centralized software engineering team, collaborating with some of the brightest minds in the industry. What you ll do Design, develop, troubleshoot, and debug software programs for enhancements and new products. Implement new customer requirements and features in our existing application. Maintain and enhance existing code base by investigating and resolving problem areas. Demonstrate, clearly communicate, and present solutions through clear documentation, flowcharts, and well-structured code. Collaborate with cross functional teams to design and develop software programs. Provide technical guidance and mentoring for more junior engineers. May visit customer site to provide support and have ability to travel (total is less than 10%). Who we re looking for Eligibility Criteria: Years of Experience: 7 - 10 Years Educational qualification: Bachelor s or Master s degree in Engineering (Preferably Computer Science, Information tech, E&E, E&C, Telecom or Instrumentation Technology) Primary Responsibilities: Responsible for the design, development, and maintenance of LAM standards compliant software Plans, coordinates, and executes development activities within small to medium-sized projects Responsible for leading and driving projects involving multiple developers from within and other departments by taking complete ownership of component software Responsible for maintenance of install base by analyzing, debugging and fixing customer issues Participates in customer issues and escalations to provide quick workarounds and long-term fixes Responsible for technically reviewing and mentoring junior engineers with the object to deliver high quality software on time Interact with peers across teams to carry out day to day activities Initiates and drives continuous improvement projects aimed at improving productivity enabling business units deliver products with minimum cost and shortest cycle time Drives productivity of the group by monitoring and reporting KPIs and driving necessary actions to address any gaps Skills Mandatory Skills: Programming knowledge in C preferably in hardware interfacing Knowledge of RTOS Experience in SDLC Participated in design, IM and testing of projects Strong analytical, logical, trouble shooting skills Excellent problem solving and decision-making skills Hands on experience in complete project development life cycle Exposure to customer management Desirable Skills: Knowledge of OOPS concepts, Scripting Experience in the semiconductor equipment manufacturing industry Understanding of distributed systems and socket programming Excellent communication and Presentation skills Our commitment We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results. Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Companys intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees. Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories On-site Flex and Virtual Flex. On-site Flex you ll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. Virtual Flex you ll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.
Posted 1 week ago
5.0 - 10.0 years
7 - 12 Lacs
Bengaluru
Work from Office
Grow with us This is a Senior Technical Lead position at Ericsson R&D Bangalore where you get to work with a team of highly motivated engineers in delivering Ericssons Multimedia Telephony Application Server (MTAS) features for VoLTE, VoWifi and other IMS enabled solutions. MTAS is Ericsson s Session Initiation Protocol (SIP) application server for IP telephony and multimedia which meets all necessary large network telephony requirements. It is designed for Voice over LTE (VoLTE) enhanced with multimedia and convergence with PSTNs. MTAS is part of Ericssons IMS solution portfolio. Within MTAS Development organization, Agile methodology and philosophy are practiced in spirit. A relatively flat system of cross-functional teams reporting into line managers who then report to a Development Center Head. You will bring An Ideal Candidate would possess the following: 5-10 years of overall IMS product test experience with a minimum of 1 year of that on virtualized telecom carrier grade product. MUST HAVE strong TTCN hands on programming skills MUST HAVE Strong knowledge of IMS nodes, SIP, MEGACO, and Diameter protocols Experience in testing solutions running on OpenStack environment using KVM/VMware hypervisors is a plus Creative problem-solving skills and excellent troubleshooting / debugging skills Working knowledge of Python / PERL or any scripting language Working knowledge of C++ programming is a plus. Can work in and technically lead an Agile cross functional team IMS architecture and 3GPP specs knowledge, GSMA\VoLTE specs Knowledge of modern DevOps practices, workflows, and tools Prior experience in network function virtualization would be a big advantage Ability to breakdown down customer requirements into user story-based team backlog Solid work ethic, customer focus, team player with passion for delivering world class solutions. Strong Written and Verbal Communication. Key Qualifications: Education : B.Tech Degree in CS/EC/EE or related studies. M.Tech Degree is a plus
Posted 1 week ago
5.0 - 10.0 years
7 - 12 Lacs
Bengaluru
Work from Office
Grow with us About this opportunity Ericsson is a world-leading provider of telecommunications equipment & services to mobile & fixed network operators. Over 1,000 networks in more than 180 countries use Ericsson equipment, & more than 40 percent of the worlds mobile traffic passes through Ericsson networks. At Ericsson, we apply our innovation to market-based solutions that empower people & society to help shape a more sustainable world. We welcome the opportunity to meet you! What you will do This is a Senior Technical Lead position at Ericsson R&D Bangalore where you get to work with a team of highly motivated engineers in delivering Ericssons Multimedia Telephony Application Server (MTAS) features for VoLTE, VoWifi and other IMS enabled solutions. You will bring You will drive strategic technical leadership Perform continuous analysis and requirement handling. You are continuously experimenting and learning more. Perform trouble shooting and customer support Develop competence in technical domain To be successful in the role, you must have 5 - 10 years of overall IMS design experience with a minimum of 2 years on a virtualized telecom carrier grade product MUST HAVE strong knowledge of IMS nodes, SIP, MEGACO and Diameter protocols Good knowledge of IMS architecture, 3GPP, GSMA\VoLTE specifications Strong experience in breakdown of customer requirements into user-story based team backlog Comfortable with OOPS / Design Patterns / STL on Linux Excellent programming skills in C++ on Linux based platforms Knowledge in cloud native and microservices architectures, familiarity with Kubernetes PaaS or serverless services Hands-on experience with Docker containers, Kubernetes, and Helm and knowledge of modern DevOps practices, workflows, and tools Creative problem-solving skills and excellent troubleshooting / debugging skills Solid understanding of Python / PERL or any scripting language B. Tech Degree in CS/EC/EE or related studies. M. Tech Degree is a plus Primary country and city: India (IN) || Bangalore Req ID: 768593
Posted 1 week ago
2.0 - 7.0 years
4 - 9 Lacs
Gurugram, Bengaluru
Work from Office
Learn more about our culture and how we make our employees happier through The Sprinklr Way. Job Description Job Title: Lead - Platinum Support Account Manager (PSAM-II) Job Description: We are looking for a highly skilled and motivated Platinum Support Account Manager (PSAM-II) to join our Platinum Support Team . In this role, you will serve as the primary technical support contact for Sprinklr s largest and most complex enterprise customers. You will work closely with program managers and executive-level decision-makers to ensure an exceptional customer support experience. Additionally, you will act as an internal escalation point , collaborating with Sales, Customer Success, and Services teams to resolve critical issues efficiently. Key Responsibilities: Serve as the technical voice of the customer and advocate for their needs when escalating product issues. Proactively monitor case resolution times , ensuring strict adherence to SLAs for assigned accounts. Develop expertise in the client s custom implementation , resolving issues without requiring engineering intervention. Conduct regular case reviews with customers, analyzing support trends, identifying pain points, and providing product updates. Collaborate with internal account teams to address reported issues and enhance customer experience. Participate in bridge calls for escalated issues, working directly with customers and engineering teams for expedited resolutions. Plan and execute key customer events in coordination with the Success and Managed Services teams . Provide internal stakeholder reports , highlighting customer health metrics and action plans for improvement. Share insights on new product features and release readiness , ensuring customers are well-prepared for upcoming changes. Troubleshoot and debug critical issues , working hands-on with support and engineering teams. Maintain the highest standard of service delivery for platinum customers. Offer social insights and strategic recommendations to enhance customer business practices. Design and configure Sprinklr solutions , aligning with best practices and client-specific needs. Provide consulting and advisory support during various phases of project implementation . Qualifications & Requirements: Fluency in English and Portuguese is mandatory. Experience in contact center operations is required. Hands-on experience with Voice and Non-Voice Contact Center applications , such as: Genesys Engage, Amazon Connect, Cisco Webex Contact Center, RingCentral, Vonage, Nice CXone, Talkdesk, Avaya OneCloud, etc. Strong customer relationship skills with the ability to support customers across multiple time zones, predominantly in the U.S. and LATAM . Willingness to work occasional weekends (bi-monthly), based on business needs. Technical expertise in: Voice protocols: TCP/IP, VoIP, UDP, SIP, RTP, SRTP, WebRTC, audio processing. Contact center technologies: CTI, Voice recording, VoIP, Dialer, ACD, IVR, SBC. Unified Communication (UCaaS) and Cloud Platforms: CPaaS, MS Teams integrations, Voicemail, DID, and SIP-based communication. Network and analysis tools: Wireshark, SIP protocol debugging, rtp packet analysis. CRM platforms: Salesforce Service Cloud or similar systems for case management. 2+ years of experience in telecom, call center integration, and VoIP , including coding and SIP protocol interactions. 3+ years of experience in software support, account management, or client relationship management. Strong analytical and problem-solving skills , with the ability to interpret customer usage data and identify optimization opportunities. Exceptional written and verbal communication skills . Highly self-motivated, proactive, and ownership-driven . Ability to work effectively in a fast-paced, collaborative environment . Bachelor s degree required , or an equivalent combination of experience and training. Why Youll Love Sprinklr: Were committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world. For more information on Sprinklr Benefits around the world, head to https://sprinklrbenefits.com/ to browse our country-specific benefits guides. We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world s most loved enterprise software company, ever. We believe in our product: Sprinklr was built from the ground up to enable a brand s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the worlds largest brands as our clients, and our employees have the opportunity to work closely alongside them. We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks and virtual fitness. We have continuous learning opportunities available with LinkedIn Learning and more. EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we re more innovative, creative, and successful. Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklr s EEO Policy and EEO is the Law.
Posted 1 week ago
12.0 - 17.0 years
40 - 45 Lacs
Bengaluru
Work from Office
Education Qualification : MBA / PG Diploma Skills : Tertiary -> Technology | Networking Roles | Network Architect | 5 - Expert Tertiary -> Technology | Network Administration | SDWAN, Deploying and Managing of | 5 - Expert Secondary -> Technology | Networking Knowledge, Concepts | Network Architecture and Design | 4 - Advanced Primary -> Domain | Telecom / Communications Equipments (Others/Not classified) | Network Interface Devices | 5 - Expert Certification : Technology | Networking Certifications | CCDP Details: 1. Achievement of the Unit / account margin goals for the year - Achievement of the margin goals through various optimization initiatives for the account - Monthly Accounts profitability Reports published by finance 2. Revenue Goals: Achievement of the Unit / account revenue goals for the year 3. Formal documented succession plan for the critical roles in the program 4. Talent management and Improvement 5. Succession plan: Formal documented plan for all critical roles / people 6. WMG, HR , L&D Dashboard 7. Achievement of SLAs / KPIs for programs - All green status - Zero defect delivery 8. Achievement of formal published GO for the program as agreed and tracked through customer governance 9. Any misses to have a formal RCA based fix or a formal SIP initiative associated 10. Productivity and Service Excellence: 14. Devise, implement continuous improvement initiatives aimed at achieving key objectives - published and documented for outcome / benefits 11. Left shift resulting in positive movement on CPP / RPP and pyramid mix as against the annual baseline 12. Ensure tracking of productivity in a systematic manner and take measure to improve productivity 13. Formal internal reviews for published plans vs actuals 14. QMS / IMS Goals: Ensure account maintains 100% compliance to service, security management processes defined, 100% adherence, implementation to QMS processes defined by organization in accounts, Zero Major NC in Internal and External Audit 15. Share at-least one Best practices within account to SEPG team for taking it across the organization as applicable. 16. Value based delivery: Identify and execute initiatives classified as Value for customer, Demonstrate to customer on the Value delivered to customer through these initiatives 17. Ensure documentation of the projects and share the same with SEPG team
Posted 1 week ago
6.0 - 10.0 years
9 - 13 Lacs
Gurugram
Work from Office
FS XSector Specialism Risk Management Level Specialist & Summary At PwC, our people in cybersecurity focus on protecting organisations from cyber threats through advanced technologies and strategies. They work to identify vulnerabilities, develop secure systems, and provide proactive solutions to safeguard sensitive data. In threat intelligence and vulnerability management at PwC, you will focus on identifying and analysing potential threats to an organisations security, as well as managing vulnerabilities to prevent cyber attacks. You will play a crucial role in safeguarding sensitive information and enabling the resilience of digital infrastructure. Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purposeled and valuesdriven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . Developing end to end telecom security use cases Doing telecom security assessment, Maturity assessment Designing MBSS Documents for telecom devices Manage telecom security services Mandatory skill sets Network Security Knowledge of telecom networks and communications Knowledge in networking Good knowledge in information security Ability to learn and adopt to the environment Good presentation skill Preferred skill sets Network Security 3G ,4G and 5G architecture Scenario based Penetration Testing Configuration Review of Core Telecom NE Telecom Architecture Review Detailed VAPT, Appsec , Mobile App testing etc Good knowledge of 3GPP, NIST and ISO. Certification CISSP, CISM, CEH, ISO 27001. (But not mandatory) Years of experience required 4 + years Education qualification B.Tech. M .T ech , MCA, BE, ME Education Degrees/Field of Study required Master of Engineering, Bachelor of Engineering Degrees/Field of Study preferred Required Skills Network Security Accepting Feedback, Accepting Feedback, Accounting Consulting, Accounting Policies, Active Listening, Communication, Compliance With Accounting Standards, Complying With Regulations, Economic Forecasting, Emotional Regulation, Empathy, Financial Accounting, Financial Economics, Financial Management, Financial Market, Financial Modeling, Financial Regulation, Financial Reporting, Financial Risk Management, Financial Statement Analysis, Financial Statement Preparation, Financial Strategy, Inclusion, Intellectual Curiosity, Investment Advising {+ 6 more} No
Posted 1 week ago
1.0 - 6.0 years
1 - 6 Lacs
Ahmedabad, Delhi / NCR, Mumbai (All Areas)
Work from Office
Role & responsibilities Lead Generation Field Sales Telecom Sales Preferred candidate profile
Posted 1 week ago
0.0 - 4.0 years
2 - 4 Lacs
Kolhapur, Nagpur, Nashik
Work from Office
Manage customers and ensure satisfaction Drive business growth through the team Lead and manage the activities of sales team Develop and implement sales strategies Generate business through team & close leads. Required Candidate profile Any graduate with min 1 year of sales exp Good communication skills Leadership/Convincing skills Share CV at Meera@theinfinityspace.com whatsapp - 7046250645 HR Meera Perks and benefits on roll Mediclaim Career growth
Posted 1 week ago
2.0 - 7.0 years
3 - 6 Lacs
Ahmedabad
Work from Office
We are looking for a skilled and motivated Network Associate with hands-on experience in the telecom industry. The ideal candidate will assist in maintaining, monitoring, and optimizing network infrastructure, supporting internal teams and external clients, and ensuring uninterrupted network services. Key Responsibilities: Monitor, troubleshoot, and maintain enterprise network infrastructure (routers, switches, firewalls). Collaborate with telecom service providers for circuit provisioning, fault resolution, and upgrades. Configure and manage network devices following standard protocols. Respond to incidents, perform root cause analysis, and escalate unresolved issues. Maintain accurate documentation of network configurations, changes, and asset inventories. Support implementation of network projects, migrations, and capacity planning. Ensure compliance with security standards and assist in periodic audits. Work closely with cross-functional teams (NOC, IT, VoIP, Infrastructure) to support operations. Required Skills & Qualifications: Bachelor s degree in Computer Science, Information Technology, or a related field. Minimum 2 years of networking experience, preferably in telecom or ISP environments. Solid understanding of LAN/WAN, TCP/IP, BGP, OSPF, VLANs, and VPNs. Familiarity with telecom hardware (Cisco, Juniper, Huawei, etc.). Experience working with ISPs, telecom carriers, or enterprise voice/data networks. Strong analytical and troubleshooting skills. Good communication skills and a proactive, team-oriented mindset. Willingness to work in rotational shifts (if required). Preferred Certifications (Good to Have): CCNA / JNCIA / CompTIA Network+ Exposure to SD-WAN, VoIP, or network monitoring tools (e.g., SolarWinds, Wireshark, PRTG). Experience in telecom provisioning systems or NOC support. Why Join Us Opportunity to work on large-scale telecom networks. Career path toward Network Engineer / NOC Lead roles. Supportive work culture with learning and certification support. Competitive compensation with shift allowance and growth benefits. Apply for this position Are you comfortable with the job shift schedule * Drop files here or click to upload Maximum allowed file size is 10 MB. Allowed Type(s): .pdf, .doc, .docx, .rtf By using this form you agree with the storage and handling of your data by the iConsultera website. *
Posted 1 week ago
0.0 - 4.0 years
2 - 4 Lacs
Panaji, Pune, Sangli
Work from Office
Manage customers and ensure satisfaction Drive business growth through the team Lead and manage the activities of sales team Develop and implement sales strategies Generate business through team & close leads. Required Candidate profile Any graduate with min 1 year of sales exp Good communication skills Leadership/Convincing skills Share CV at Meera@theinfinityspace.com whatsapp - 7046250645 HR Meera Perks and benefits on roll Mediclaim Career growth
Posted 1 week ago
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