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1.0 - 6.0 years

3 - 6 Lacs

Pune

Work from Office

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Job : ML Engineer Jobs in Pune (J49088)- Job in Pune ML Engineer (Job Code : J49088) Job Summary Degree: BA, BBA, BBA/BMS, BBI, BCA, BCom, BCS, BDES, BE-Comp/IT, BEd, BE-Other, BFA, BFM, BIS, BIT, BMS, BSc-Comp/IT, BSc-Other, BTech-Comp/IT, BTech-Other, CA, CS, DCA, DCS, DE-Comp/IT, DE-Other, Diploma, ICWA, LLB, MA, MBA, MBBS, MCA, MCM, MCom, MCS, ME-Comp/IT, ME-Other, MIS, MIT, MMS, MSc-Comp/IT, MS-Comp/IT, MSc-Other, MS-Other, MTech-Comp/IT, MTech-Other, PGDM, PG-Other, PhD-Comp/IT, PhD-Other, UG-Other Stream of Study: Advertising, Agriculture/Forestry, Architecture, Commerce/Accountancy, Computer Science/IT, Creative Arts/Design, Economics, Education, Engineering, Engineering-Aeronautics, Engineering-Chemical, Engineering-Civil, Engineering-Computer, Engineering-Electrical, Engineering-Electronics, Engineering-Genetic, Engineering-Mechanical, Engineering-Production, Engineering-Telecom, Environmental Studies, Foreign Trade, Humanities/Liberal Arts, Languages/Literature, Law, Management, Management-Finance, Management-Marketing, Management-Operations, Management-Personnel, Management-Production, Management-Systems, Mass Communication, Medical, Nursing/Healthcare, Others, Pathalogy, Performing Arts, Psychology, Science, Science-Biology, Science-Chemistry, Science-Mathematics, Science-Physics, Secretarial/Administration, Social Work Key Skills: Company Description Our client is a global technology consulting company specializing in AI, data, and cloud solutions. They help organizations transform digitally by offering services such as AI/ML model development, cloud infrastructure modernization, DevOps automation, and data engineering. They serve clients across industries including finance, insurance, healthcare, and telecommunications. Their focus is on delivering scalable, secure, and efficient technology solutions using platforms like AWS, Azure, and GCP to drive business outcomes. Job Description Position overview: We are seeking a ML Engineer with a strong background in Machine Learning, Natural Language Processing (NLP), Generative AI, and Retrieval-Augmented Generation (RAG). The ideal candidate will possess 1+ years of hands-on experience in developing and deploying advanced data-driven solutions. You will play a key role in our AI-CoE team, contributing to cutting-edge projects that drive innovation and business value. A special focus area for this role would be to build AI enabled products that would result in the creation of monetizable product differentiators for Tata Communications products and services. Detailed job description Key Responsibilities: Design, develop, and deploy machine learning systems, including Generative AI models and LLMs. Research and implement state-of-the-art ML algorithms and tools. Conduct data preprocessing, feature engineering, and statistical analysis. Train, fine-tune, and optimize machine learning models for performance and accuracy. Collaborate with cross-functional teams, including data scientists, software engineers, and domain experts. Extend existing ML frameworks and libraries to meet project requirements. Stay updated with the latest advancements in machine learning and AI. Skills: Working knowledge of machine learning and deep learning skills. Strong knowledge of programming knowledge Python, SQL and commonly used frameworks tools PyTorch, Sci-kit, NumPy, Gen AI tools like langchain/llamaIndex Working knowledge of MLOPs principles and implementing projects with Big Data in batch and streaming mode. - must have Experience in handling databases (SQL and NoSQL) Exposure to MLFlow, KubeFlow, Git CI/CD Experience with containerization tools like Docker, and orchestration tools like Kubernetes Excellent problem-solving skills and a proactive attitude. Strong communication and teamwork abilities. Ability to manage multiple projects and meet deadlines Interview will involve coding test

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8.0 - 13.0 years

9 - 14 Lacs

Pune

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?Job Description : Role Overview We are looking for experienced DevOps Engineers (8+ years) with a strong background in cloud infrastructure, automation, and CI/CD processes. The ideal candidate will have hands-on experience in building, deploying, and maintaining cloud solutions using Infrastructure-as-Code (IaC) best practices. The role requires expertise in containerization, cloud security, networking, and monitoring tools to optimize and scale enterprise-level applications. Key Responsibilities Design, implement, and manage cloud infrastructure solutions on AWS, Azure, or GCP. Develop and maintain Infrastructure-as-Code (IaC) using Terraform, CloudFormation, or similar tools. Implement and manage CI/CD pipelines using tools like GitHub Actions, Jenkins, GitLab CI/CD, BitBucket Pipelines, or AWS CodePipeline. Manage and orchestrate containers using Kubernetes, OpenShift, AWS EKS, AWS ECS, and Docker. Work on cloud migrations, helping organizations transition from on-premises data centers to cloud-based infrastructure. Ensure system security and compliance with industry standards such as SOC 2, PCI, HIPAA, GDPR, and HITRUST. Set up and optimize monitoring, logging, and alerting using tools like Datadog, Dynatrace, AWS CloudWatch, Prometheus, ELK, or Splunk. Automate deployment, configuration, and management of cloud-native applications using Ansible, Chef, Puppet, or similar configuration management tools. Troubleshoot complex networking, Linux/Windows server issues, and cloud-related performance bottlenecks. Collaborate with development, security, and operations teams to streamline the DevSecOps process. Must-Have Skills 3+ years of experience in DevOps, cloud infrastructure, or platform engineering. Expertise in at least one major cloud provider: AWS, Azure, or GCP. Strong experience with Kubernetes, ECS, OpenShift, and container orchestration technologies. Hands-on experience in Infrastructure-as-Code (IaC) using Terraform, AWS CloudFormation, or similar tools. Proficiency in scripting/programming languages like Python, Bash, or PowerShell for automation. Strong knowledge of CI/CD tools such as Jenkins, GitHub Actions, GitLab CI/CD, or BitBucket Pipelines. Experience with Linux operating systems (RHEL, SUSE, Ubuntu, Amazon Linux) and Windows Server administration. Expertise in networking (VPCs, Subnets, Load Balancing, Security Groups, Firewalls). Experience in log management and monitoring tools like Datadog, CloudWatch, Prometheus, ELK, Dynatrace. Strong communication skills to work with cross-functional teams and external customers. Knowledge of Cloud Security best practices, including IAM, WAF, GuardDuty, CVE scanning, vulnerability management. Good-to-Have Skills Knowledge of cloud-native security solutions (AWS Security Hub, Azure Security Center, Google Security Command Center). Experience in compliance frameworks (SOC 2, PCI, HIPAA, GDPR, HITRUST). Exposure to Windows Server administration alongside Linux environments. Familiarity with centralized logging solutions (Splunk, Fluentd, AWS OpenSearch). GitOps experience with tools like ArgoCD or Flux. Background in penetration testing, intrusion detection, and vulnerability scanning. Experience in cost optimization strategies for cloud infrastructure. Passion for mentoring teams and sharing DevOps best practices.

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3.0 - 8.0 years

15 - 30 Lacs

Hyderabad, Pune, Bengaluru

Hybrid

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GIS Developer - Customization Skills: GIS, Telecom, C# .Net, DBMS. 3+ years of overall IT experience in Telecom OSS especially in Inventory domain Solution, Development using C# .net, Web Portal, WebAPIs, Database querying knowledge on any relational DBMS Strong Knowledge of Telecom OSS domain, with excellent experience GIS - Customized tool development in any GIS application using C# .Net. Knowledge of Javascript will be added advantage. Development of WebAPIs or Web portal using REST APIs is an added advantage Familiar with DevOps methodology, Agile way of working and using Agile tools. Familiar and used any code repository tool. Self driven and highly motivated candidate in a challenging environment

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3.0 - 6.0 years

3 - 6 Lacs

Mumbai, Maharashtra, India

On-site

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As a FPGA Verification Engineer at Nokia, you will work for a high complexity DWDM equipment for LH/ULH applications. You will work in close collaboration with multi location cross-functional R & D teams. Our work includes everything from product concept to finished product - a process that spans over the entire development cycle. The team takes full responsibility for delivery on time with the right quality. This role typically requires 3-6 years of experience developing SystemVerilog UVM-based test environments and implementing comprehensive test plans - at block, sub-chip and chip levels Strong proficiency in Hardware Verification Languages (HVL), with practical coding experience for verification tasks Practical experience using industry-standard simulators such as VCS, NC-Sim, or ModelSim (MTI), along with strong skills in waveform-based debugging. Solid understanding and practical application of UVM or similar modern verification methodologies. Experience with scripting languages such as Perl is highly valued and will help you stand out. It would be nice if you also had: Working knowledge of RTL design and familiarity with technologies like Ethernet, PCIe, and preferably telecom protocols. Strong analytical, troubleshooting, and problem-solving skills, with a structured and thorough approach to work. Good written and oral communication skills are required. Excellent written and verbal communication skills. Flexible, innovative, and self-driven team player with a strong willingness to take initiative. Design and develop comprehensive FPGA verification plans. Create and implement verification environments and testbenches. Develop and execute test scenarios for running simulations. Perform coverage analysis to ensure thorough verification. Provide lab support during FPGA and board bring-up phases. Collaborate closely with design and system teams to drive verification solutions. Independently manage verification tasks and projects. What We Offer: Opportunity to work in short product development cycles, allowing you to quickly see the real impact of your contributions on products and business success. International career development opportunities with internal mobility programs that encourage professional growth and advancement within the company. Access to a variety of social, wellness, and hobby clubs to support a balanced lifestyle and foster a sense of community. A friendly, inclusive, and supportive atmosphere where collaboration and mutual respect are core values. The chance to work alongside highly skilled, motivated, and innovative colleagues who are passionate about technology and excellence.

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3.0 - 6.0 years

3 - 6 Lacs

Delhi, India

On-site

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As a FPGA Verification Engineer at Nokia, you will work for a high complexity DWDM equipment for LH/ULH applications. You will work in close collaboration with multi location cross-functional R & D teams. Our work includes everything from product concept to finished product - a process that spans over the entire development cycle. The team takes full responsibility for delivery on time with the right quality. This role typically requires 3-6 years of experience developing SystemVerilog UVM-based test environments and implementing comprehensive test plans - at block, sub-chip and chip levels Strong proficiency in Hardware Verification Languages (HVL), with practical coding experience for verification tasks Practical experience using industry-standard simulators such as VCS, NC-Sim, or ModelSim (MTI), along with strong skills in waveform-based debugging. Solid understanding and practical application of UVM or similar modern verification methodologies. Experience with scripting languages such as Perl is highly valued and will help you stand out. It would be nice if you also had: Working knowledge of RTL design and familiarity with technologies like Ethernet, PCIe, and preferably telecom protocols. Strong analytical, troubleshooting, and problem-solving skills, with a structured and thorough approach to work. Good written and oral communication skills are required. Excellent written and verbal communication skills. Flexible, innovative, and self-driven team player with a strong willingness to take initiative. Design and develop comprehensive FPGA verification plans. Create and implement verification environments and testbenches. Develop and execute test scenarios for running simulations. Perform coverage analysis to ensure thorough verification. Provide lab support during FPGA and board bring-up phases. Collaborate closely with design and system teams to drive verification solutions. Independently manage verification tasks and projects. What We Offer: Opportunity to work in short product development cycles, allowing you to quickly see the real impact of your contributions on products and business success. International career development opportunities with internal mobility programs that encourage professional growth and advancement within the company. Access to a variety of social, wellness, and hobby clubs to support a balanced lifestyle and foster a sense of community. A friendly, inclusive, and supportive atmosphere where collaboration and mutual respect are core values. The chance to work alongside highly skilled, motivated, and innovative colleagues who are passionate about technology and excellence.

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3.0 - 6.0 years

3 - 6 Lacs

Kolkata, West Bengal, India

On-site

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As a FPGA Verification Engineer at Nokia, you will work for a high complexity DWDM equipment for LH/ULH applications. You will work in close collaboration with multi location cross-functional R & D teams. Our work includes everything from product concept to finished product - a process that spans over the entire development cycle. The team takes full responsibility for delivery on time with the right quality. This role typically requires 3-6 years of experience developing SystemVerilog UVM-based test environments and implementing comprehensive test plans - at block, sub-chip and chip levels Strong proficiency in Hardware Verification Languages (HVL), with practical coding experience for verification tasks Practical experience using industry-standard simulators such as VCS, NC-Sim, or ModelSim (MTI), along with strong skills in waveform-based debugging. Solid understanding and practical application of UVM or similar modern verification methodologies. Experience with scripting languages such as Perl is highly valued and will help you stand out. It would be nice if you also had: Working knowledge of RTL design and familiarity with technologies like Ethernet, PCIe, and preferably telecom protocols. Strong analytical, troubleshooting, and problem-solving skills, with a structured and thorough approach to work. Good written and oral communication skills are required. Excellent written and verbal communication skills. Flexible, innovative, and self-driven team player with a strong willingness to take initiative. Design and develop comprehensive FPGA verification plans. Create and implement verification environments and testbenches. Develop and execute test scenarios for running simulations. Perform coverage analysis to ensure thorough verification. Provide lab support during FPGA and board bring-up phases. Collaborate closely with design and system teams to drive verification solutions. Independently manage verification tasks and projects. What We Offer: Opportunity to work in short product development cycles, allowing you to quickly see the real impact of your contributions on products and business success. International career development opportunities with internal mobility programs that encourage professional growth and advancement within the company. Access to a variety of social, wellness, and hobby clubs to support a balanced lifestyle and foster a sense of community. A friendly, inclusive, and supportive atmosphere where collaboration and mutual respect are core values. The chance to work alongside highly skilled, motivated, and innovative colleagues who are passionate about technology and excellence.

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3.0 - 6.0 years

3 - 6 Lacs

Bengaluru / Bangalore, Karnataka, India

On-site

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As a FPGA Verification Engineer at Nokia, you will work for a high complexity DWDM equipment for LH/ULH applications. You will work in close collaboration with multi location cross-functional R & D teams. Our work includes everything from product concept to finished product - a process that spans over the entire development cycle. The team takes full responsibility for delivery on time with the right quality. This role typically requires 3-6 years of experience developing SystemVerilog UVM-based test environments and implementing comprehensive test plans - at block, sub-chip and chip levels Strong proficiency in Hardware Verification Languages (HVL), with practical coding experience for verification tasks Practical experience using industry-standard simulators such as VCS, NC-Sim, or ModelSim (MTI), along with strong skills in waveform-based debugging. Solid understanding and practical application of UVM or similar modern verification methodologies. Experience with scripting languages such as Perl is highly valued and will help you stand out. It would be nice if you also had: Working knowledge of RTL design and familiarity with technologies like Ethernet, PCIe, and preferably telecom protocols. Strong analytical, troubleshooting, and problem-solving skills, with a structured and thorough approach to work. Good written and oral communication skills are required. Excellent written and verbal communication skills. Flexible, innovative, and self-driven team player with a strong willingness to take initiative. Design and develop comprehensive FPGA verification plans. Create and implement verification environments and testbenches. Develop and execute test scenarios for running simulations. Perform coverage analysis to ensure thorough verification. Provide lab support during FPGA and board bring-up phases. Collaborate closely with design and system teams to drive verification solutions. Independently manage verification tasks and projects. What We Offer: Opportunity to work in short product development cycles, allowing you to quickly see the real impact of your contributions on products and business success. International career development opportunities with internal mobility programs that encourage professional growth and advancement within the company. Access to a variety of social, wellness, and hobby clubs to support a balanced lifestyle and foster a sense of community. A friendly, inclusive, and supportive atmosphere where collaboration and mutual respect are core values. The chance to work alongside highly skilled, motivated, and innovative colleagues who are passionate about technology and excellence.

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6.0 - 10.0 years

6 - 10 Lacs

Mumbai, Maharashtra, India

On-site

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In an increasingly connected world, the pandemic has highlighted just how essential telecom networks are to keeping society running. The Network Infrastructure group is at the heart of a revolution to connectivity, pushing the boundaries to deliver more and faster network capacity to people worldwide through our ambition, innovation, and technical expertise Join Optical Networks division, where innovation meets scale in the AI-driven data center era. With the recent acquisition of Infinera, we ve united two industry leaders to create an optical networking powerhouse combining cutting-edge technology with proven leadership to redefine the future of connectivity. Infinera is now part of the Nokia Corporation and its subsidiaries. When you apply, the information you share will be handled with care and used only for recruitment purposes within the group. The incumbent will work in feature development of the GX platform which is part of the optical division of Nokia.. The incumbent will also contribute to improving product performance and support the integration of technologies various optical technologies You have: BE/Btech or ME/Mtech. 6-10 years of relevant experience. Expertise in kernel internals , general networking and socket programming . Should have worked previously in IP networking or telecom field . A thorough knowledge of networking concepts in L2/L3 protocols . VLAN /OSPP /GRE/RSTP/ TCP/IP Must have experience on BCM-SDK and BCM-XGS chip Strong C/C++, system understanding and debugging skills are required. Candidate must possess good oral and written communication skills, be highly self-motivated and collaborate as and when required. It would be nice if you also had: Experience in chassis-based router/switches will plus Understanding of different SoC architectures (32-bit, 64-bit) and toolchains. Should be capable of working on multiple issues by prioritizing activities daily to achieve various milestones. Familiarity with Docker, JIRA , bit-bucket , confluence will be advantageous. Use expertise in C/C++, L2/L3 protocols and debugging tools to develop and debug complex features. Plan technical requirements, manage SW/HW build releases, and support product updates, gaining experience in release management. Assist in designing, developing, and testing hardware/software solutions tailored to customer needs, broadening skills in system design. Deepen understanding kernel internals , general networking and socket programming QoS, network architecture, with a focus on IPV4/IPV6 and L2/L3 routing. Collaborate with various vendors to integrate SoC architecture, learning to troubleshoot and enhance third-party solutions. Gain exposure to Optical technologies, expanding skillset and adding value to knowledge of networking and telecom systems.

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6.0 - 10.0 years

6 - 10 Lacs

Delhi, India

On-site

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In an increasingly connected world, the pandemic has highlighted just how essential telecom networks are to keeping society running. The Network Infrastructure group is at the heart of a revolution to connectivity, pushing the boundaries to deliver more and faster network capacity to people worldwide through our ambition, innovation, and technical expertise Join Optical Networks division, where innovation meets scale in the AI-driven data center era. With the recent acquisition of Infinera, we ve united two industry leaders to create an optical networking powerhouse combining cutting-edge technology with proven leadership to redefine the future of connectivity. Infinera is now part of the Nokia Corporation and its subsidiaries. When you apply, the information you share will be handled with care and used only for recruitment purposes within the group. The incumbent will work in feature development of the GX platform which is part of the optical division of Nokia.. The incumbent will also contribute to improving product performance and support the integration of technologies various optical technologies You have: BE/Btech or ME/Mtech. 6-10 years of relevant experience. Expertise in kernel internals , general networking and socket programming . Should have worked previously in IP networking or telecom field . A thorough knowledge of networking concepts in L2/L3 protocols . VLAN /OSPP /GRE/RSTP/ TCP/IP Must have experience on BCM-SDK and BCM-XGS chip Strong C/C++, system understanding and debugging skills are required. Candidate must possess good oral and written communication skills, be highly self-motivated and collaborate as and when required. It would be nice if you also had: Experience in chassis-based router/switches will plus Understanding of different SoC architectures (32-bit, 64-bit) and toolchains. Should be capable of working on multiple issues by prioritizing activities daily to achieve various milestones. Familiarity with Docker, JIRA , bit-bucket , confluence will be advantageous. Use expertise in C/C++, L2/L3 protocols and debugging tools to develop and debug complex features. Plan technical requirements, manage SW/HW build releases, and support product updates, gaining experience in release management. Assist in designing, developing, and testing hardware/software solutions tailored to customer needs, broadening skills in system design. Deepen understanding kernel internals , general networking and socket programming QoS, network architecture, with a focus on IPV4/IPV6 and L2/L3 routing. Collaborate with various vendors to integrate SoC architecture, learning to troubleshoot and enhance third-party solutions. Gain exposure to Optical technologies, expanding skillset and adding value to knowledge of networking and telecom systems.

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6.0 - 10.0 years

6 - 10 Lacs

Bengaluru / Bangalore, Karnataka, India

On-site

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In an increasingly connected world, the pandemic has highlighted just how essential telecom networks are to keeping society running. The Network Infrastructure group is at the heart of a revolution to connectivity, pushing the boundaries to deliver more and faster network capacity to people worldwide through our ambition, innovation, and technical expertise Join Optical Networks division, where innovation meets scale in the AI-driven data center era. With the recent acquisition of Infinera, we ve united two industry leaders to create an optical networking powerhouse combining cutting-edge technology with proven leadership to redefine the future of connectivity. Infinera is now part of the Nokia Corporation and its subsidiaries. When you apply, the information you share will be handled with care and used only for recruitment purposes within the group. The incumbent will work in feature development of the GX platform which is part of the optical division of Nokia.. The incumbent will also contribute to improving product performance and support the integration of technologies various optical technologies You have: BE/Btech or ME/Mtech. 6-10 years of relevant experience. Expertise in kernel internals , general networking and socket programming . Should have worked previously in IP networking or telecom field . A thorough knowledge of networking concepts in L2/L3 protocols . VLAN /OSPP /GRE/RSTP/ TCP/IP Must have experience on BCM-SDK and BCM-XGS chip Strong C/C++, system understanding and debugging skills are required. Candidate must possess good oral and written communication skills, be highly self-motivated and collaborate as and when required. It would be nice if you also had: Experience in chassis-based router/switches will plus Understanding of different SoC architectures (32-bit, 64-bit) and toolchains. Should be capable of working on multiple issues by prioritizing activities daily to achieve various milestones. Familiarity with Docker, JIRA , bit-bucket , confluence will be advantageous. Use expertise in C/C++, L2/L3 protocols and debugging tools to develop and debug complex features. Plan technical requirements, manage SW/HW build releases, and support product updates, gaining experience in release management. Assist in designing, developing, and testing hardware/software solutions tailored to customer needs, broadening skills in system design. Deepen understanding kernel internals , general networking and socket programming QoS, network architecture, with a focus on IPV4/IPV6 and L2/L3 routing. Collaborate with various vendors to integrate SoC architecture, learning to troubleshoot and enhance third-party solutions. Gain exposure to Optical technologies, expanding skillset and adding value to knowledge of networking and telecom systems.

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6.0 - 10.0 years

6 - 10 Lacs

Kolkata, West Bengal, India

On-site

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In an increasingly connected world, the pandemic has highlighted just how essential telecom networks are to keeping society running. The Network Infrastructure group is at the heart of a revolution to connectivity, pushing the boundaries to deliver more and faster network capacity to people worldwide through our ambition, innovation, and technical expertise Join Optical Networks division, where innovation meets scale in the AI-driven data center era. With the recent acquisition of Infinera, we ve united two industry leaders to create an optical networking powerhouse combining cutting-edge technology with proven leadership to redefine the future of connectivity. Infinera is now part of the Nokia Corporation and its subsidiaries. When you apply, the information you share will be handled with care and used only for recruitment purposes within the group. The incumbent will work in feature development of the GX platform which is part of the optical division of Nokia.. The incumbent will also contribute to improving product performance and support the integration of technologies various optical technologies You have: BE/Btech or ME/Mtech. 6-10 years of relevant experience. Expertise in kernel internals , general networking and socket programming . Should have worked previously in IP networking or telecom field . A thorough knowledge of networking concepts in L2/L3 protocols . VLAN /OSPP /GRE/RSTP/ TCP/IP Must have experience on BCM-SDK and BCM-XGS chip Strong C/C++, system understanding and debugging skills are required. Candidate must possess good oral and written communication skills, be highly self-motivated and collaborate as and when required. It would be nice if you also had: Experience in chassis-based router/switches will plus Understanding of different SoC architectures (32-bit, 64-bit) and toolchains. Should be capable of working on multiple issues by prioritizing activities daily to achieve various milestones. Familiarity with Docker, JIRA , bit-bucket , confluence will be advantageous. Use expertise in C/C++, L2/L3 protocols and debugging tools to develop and debug complex features. Plan technical requirements, manage SW/HW build releases, and support product updates, gaining experience in release management. Assist in designing, developing, and testing hardware/software solutions tailored to customer needs, broadening skills in system design. Deepen understanding kernel internals , general networking and socket programming QoS, network architecture, with a focus on IPV4/IPV6 and L2/L3 routing. Collaborate with various vendors to integrate SoC architecture, learning to troubleshoot and enhance third-party solutions. Gain exposure to Optical technologies, expanding skillset and adding value to knowledge of networking and telecom systems.

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4.0 - 7.0 years

8 - 12 Lacs

Mumbai

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At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars. Could you be the full-time T&C Engineer for FOTS and IT System in Mumbai we’re looking for? Your future role Take on a new challenge and apply your technical and methodical expertise in a new cutting-edge field. You’ll work alongside dedicated and innovative teammates. You'll contribute to the advancement of railway signalling technologies by preparing and executing testing activities in support of various projects and programs. Day-to-day, you’ll work closely with teams across the business (Field Operation Test & Commissioning team and Installation team), ensuring compliance with Alstom Transport policies and standards, and much more. You’ll specifically take care of preparing testing procedures, executing specific testing activities as per instructions, and supporting the V&V team when required. You will also be vigilant in maintaining a focus on safety and quality, including reporting and using the correct tools for test activities. We’ll look to you for: Preparation and execution of testing activities across projects or programs Adherence to safety and quality standards in all testing operations Effective use and maintenance of tools and equipment for testing Clear communication and alerting superiors of any identified risks Support to the V&V team and performance of tests on platforms/in factories as needed Compliance with EHS procedures and maintenance of personal protective equipment All about you We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this role: Diploma or Engineering Graduate in a relevant field Experience or understanding of Testing & Commissioning activities in Telecom systems Knowledge of railway signalling technologies Familiarity with EHS procedures Strong communication skills and agility in a dynamic environment Proficiency in English and MS office tools (Word, Excel, PowerPoint) Effective time management skills Things you’ll enjoy Join us on a life-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You’ll also: Enjoy stability, challenges and a long-term career free from boring daily routines Work with new security standards for rail signalling Collaborate with transverse teams and helpful colleagues Contribute to innovative projects Utilise our collaborative working environment Steer your career in whatever direction you choose across functions and countries Benefit from our investment in your development, through award-winning learning Progress towards leadership and advanced technical roles Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension) You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you! Important to note As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We’re committed to creating an inclusive workplace for everyone.

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15.0 - 20.0 years

15 - 20 Lacs

Navi Mumbai

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Role: Lead the Quality team and the primary responsibility will be to monitor the work allocation, attend client calls and SMR, prepare different reports, work closely with Ops to ensure that the process is functioning smoothly Responsibilities: Manages a team of Quality Managers, DMs and AM,s across the account geographies To manage transaction quality performance for a customer service voice and chat process Participates in design of call & email monitoring formats and quality standards Defines Quality Framework, CTQs and implementation of Quality Control Plan To conduct audits as per defined guideline and sampling for transaction monitoring To ensure 100% closure of feedbacks To create and publish regular audit reports with management and clients (daily, weekly, monthly) To identify gaps and plan feedback and refresher sessions with agents to improve Quality of calls & emails To drive process improvement initiatives and GB/TB projects To drive calibration sessions with internal or external customers Leads quality monitoring and analysis team and provide trend data to site management team on a regular basis Gives subordinate opportunities to develop their own expertise and delegates effectively to ensure shared responsibility for work output Maintain overview of daily records, MOMs and Action items Organize touch-base meetings with Operations Leadership and discuss on AOIs and major concerns Preferred candidate profile Minimum 15 years of relevant work experience in BPO with 2-3 years in current role as Sr. Manager / Manager Quality in a call center or backend environment (Inbound/outbound calls, Emails/Chats) preferably within Telecom industry Strong understanding of quality assurance methodologies, tools, and frameworks. Familiarity with SLA and KPI management in high-volume customer-facing environments. Expertise in data analysis, reporting, and deriving actionable insights.

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5.0 - 8.0 years

4 - 7 Lacs

Faridabad, Delhi / NCR

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ROLES & RESPONSIBILITIES: Basic & Detailed Engineering & Design of Telecommunication & Security Systems for EPC Projects in the field of Oil & Gas Sector (Offshore / Onshore), Petrochemicals, Hydrocarbon, Power Plants, Metals and Mining & Process Industries. Candidate should be able to understand and review Project Scope of Work and develop Telecommunication & Security systems related detailed engineering drawings and documents assisting Draftsman. Should have knowledge of FOC Networks, IP Networks, LAN/WAN, Structured Cabling System, CCTV System, PA/GA System, IP & Analog Telephone System, IP-EPBAX Systems, Access Control System, TETRA & VHF Radio System, RTU Systems etc. Should be able to prepare MR/RFQ, TBE, Offer Evaluation, PR, and Vendor Document Review (VDR). Should have knowledge of development of Telecom Architecture Diagrams, Data sheets, Specifications, Cable Block Diagrams, Cable Route Layouts and Schedule, Bill of Material, MTO etc.

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5.0 - 7.0 years

4 - 8 Lacs

Hyderabad

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What you'll do You will be a key member of the Finance Team responsible for coordinating, executing, and reporting the Finance User Acceptance Testing of new IT features and changes. You will participate in the SDLC of new products and features, attend meetings, and communicate status/project scheduling across multiple cross functional teams. The day-to-day Whats the day-to-day like for this candidate Integrating cutting-edge software features Automating interactions with modem software to support continuous deployment to production users What you'll need Act as Billing Services Scrum master coordinating project scheduling of team members and vendors Generate JIRA reports and testing metrics. Provide Finance representation in the production implementation meetings. Project Manage & Coordinate project testing timelines and schedules with IT and business teams Clearly communicate project timeline and testing constraints Development of Business requirements for systems enhancements with the coordination/communication of the overall Finance team members Ability to manage multiple projects and competing deadlines Ability to clearly communicate across all levels and facets of the business Develop and communicate Business cases, use cases, based on test cases/test results to drive root cause fixes and process improvements Develop and distribute communications on billing system changes and impacts Work closely and successfully with IT and business units to conduct cross-functional requirements gathering and documentation sessions Clearly communicate project timeline and testing constraints Support testing processes and procedures as necessary Document and maintain testing project metrics and reporting Coordinate multi-faceted testing scenarios with cross functional teams Occasional weekend work as needed. Generate reports for business units in SQL Provide subject matter expertise to Viasat groups (IT, Care, Application Support, Sales) What will help you on the job * 5+ years of billing specialist Analyst experience in a similar role Demonstrated experience in working in a fast-paced changing environment with the ability to adapt quickly to shifting business needs in an Agile methodology. Basic understanding billing system operations and the ability to communicate billing information to business customers Excellent communication and interpersonal skills with the ability to work across all levels of the organization Advanced project management skills JIRA Platform implementation and configuration Test automation development tools and implementation Experience in telecommunications, cable, satellite or other subscription service industry Experience working with integrated customer systems and billing systems Experience with NetCracker Rating and Billing Understanding of Oracle Financial Suite and SQL. Bachelor's degree or equivalent experience Travel up to 10% Preferences

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7.0 - 8.0 years

9 - 14 Lacs

Pune

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Job ID: 198682 Required Travel :Minimal Managerial - No Location: :India- Pune (Amdocs Site) Who are we Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $5.00 billion in fiscal 2024. For more information, visit www.amdocs.com In one sentence Responsible for the design, development, modification, debugging and/or maintenance of software systems. Works on specific modules, applications or technologies, and deals with sophisticated assignments during the software development process. What will your job look like Be accountable for and own specific modules within an application and provide technical support and guidance during solution design for new requirements, problem resolution for critical / complex issues while ensuring code is maintainable, scalable and supportable. Present demos of the software products to partners and internal/external customers, using technical knowledge to influence the direction and evolution of the product/solution. Investigate issues by reviewing/debugging code and providing fixes (analyzes and fixes bugs) and workarounds, will review changes for operability to maintain existing software solutions, will highlight risks and will help mitigate risks from technical aspects. Bring continuous improvements/efficiencies to the software or business processes by utilizing software engineering tools and various innovative techniques, and reusing existing solutions. By means of automation, reduces design complexity, reduces time to response, and simplifies the client/end-user experience. Represent/lead discussions related to product/application/modules/team (for example, leads technical design reviews). Establishes relationships with internal customers/partners All you need is... Bachelor's degree in Science/IT/Computing or equivalent and 7-8 years' experience as a software engineer or a software support engineer. Awareness of programming concepts and ability to write software code in at least one programming language. 5 to 8 years of experience with C# application and relational database technologies. 5+ Years of Development experience in C# coding Expert database development knowledge 3+ Shell scripts/Python development experience will be advantage A plus would be candidate with 5+ Years of Development experience using cutting edge development tools in C#. Certifications in any cloud technologies. Experienced in unit testing, test-driven development, integration testing, and deployment using cloud technologies A plus for the role is some experience with mainframe application technologies (COBOL, CICS, DB2, etc ), and able to understand the transformation from a legacy codeset to a modern codeset Why you will love this job: The chance to serve as a specialist in software and technology. You will take an active role in technical mentoring within the team. We provide stellar benefits from health to dental to paid time off and parental leave! Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce

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5.0 - 10.0 years

6 - 11 Lacs

Coimbatore

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Configuration & Change Engineer 1 Date 16 May 2025 Location: Coimbatore, TN, IN Company Alstom Req ID:484774 Could you be the full-time Configuration & Change Engineer in Coimbatore, TN we re looking for All about you We value passion and attitude over experience. That s why we don t expect you to have every single skill. Instead, we ve listed some that we think will help you succeed and grow in this role EducationDegree in Mechanical, Automotive, Electronics, or Electrical Engineering. Minimum 5 years of experience in Change Management with Project Management experience from Automotive or Railway industries. Analytical skills with good knowledge of working in Excel. Negotiation skills and strong follow-up abilities. Project management background appropriate to project complexity. Knowledge of railway products, systems, and components. Familiarity with digital chain information systems. Your future role Take on a new challenge and apply your project management and change coordination expertise in a cutting-edge field. You ll work alongside dedicated and collaborative teammates. You'll play a pivotal role in ensuring the seamless implementation of changes at key stages of projects. Day-to-day, you ll work closely with teams across the business, including Industrial, Manufacturing, Procurement, Sourcing, Finance, PrXM s, and Quality, as well as limited interaction with external suppliers. You ll coordinate m tiers to implement changes in anticipation mode for first products (FOP), secure "Out of Sequence" implementation of changes, and prepare and execute retrofits. You ll specifically take care of maintaining configuration accuracy and ensuring all changes are effectively managed and executed, but also regularly track and report KPIs to keep stakeholders informed. We ll look to you for: Ensuring validation steps are achieved and impacts are collected (e.g., method time, workstation, parts identification, safety-related aspects). Leading stakeholders to deliver on commitments and defining recovery plans when necessary. Maintaining the change register/database in collaboration with the PrCCM. Managing parts availability and ensuring quality information in work orders. Coordinating changes in anticipation and out-of-sequence modes, including organizing and animating change execution meetings. Preparing and executing retrofits, including freezing batch perimeters and optimizing the sequence of work for changes. Things you ll enjoy Join us on a life-long transformative journey the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You ll also Enjoy stability, challenges, and a long-term career free from monotonous routines. Work with cutting-edge standards for rail systems and signalling. Collaborate with transverse teams and helpful colleagues. Contribute to innovative projects with real-world impact. Utilise our dynamic and inclusive working environment. Steer your career in whatever direction you choose across functions and countries. Benefit from our investment in your development through award-winning learning programs. Progress towards leadership roles or specialized technical expertise. Benefit from a fair and dynamic reward package that recognizes your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension). You don t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you ll be proud. If you re up for the challenge, we d love to hear from you! Important to note

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2.0 - 5.0 years

6 - 10 Lacs

Pune

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Job ID: 199846 Required Travel :No Travel Managerial - No LocationIndia- Pune (Amdocs Site) Who are we Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $5.00 billion in fiscal 2024. For more information, visit www.amdocs.com In one sentence Supports HR processes by providing services to Amdocs employees, managers and HR teams. Coordinates events and activities to promote the employee experience and enables flawless and efficient end-to-end HR processes. What will your job look like Act as a "sensor" to the Field HR and proactively "raises flags" when necessary. Handle ongoing activities in his/her domain within a specific unit, including budget allocation and prioritization when needed. This requires staying up-to-date on the legal and/or professional issues in order to improve and update the relevant activities. Apply knowledge and expertise of the most updated processes and tools in day to day interactions with employees. Provide solutions (which may be customized in accordance with HR guidelines and/or business targets) and implements HR policies/processes/activities in a vibrant environment. You will craft, generate and present a variety of reports that support organizational processes and facilitate ongoing improvement. Update and maintain data of various HR system and issue reports and analyses in support of ongoing monitoring and decision making. Plan and handle operational aspects of HR processes and/or activities from initiation to execution, including alignment of various internal and/or external focal points. Ensure that all the necessary facilities are in place for relevant activities. All you need is... Bachelor s degree holder Proven experience in customer facing roles Previous experience in operational roles (that is, handling operational processes and systems) Familiarity with Amdocs and Amdocs systems and experience of working with various partners (internal and external) are seen as advantages Specific for EC and CRSolid experience in planning, leading and executing similarly complex (employee care / CR) projects and events Specific for CR rep.Experience working with external associations - advantage Why you will love this job: Work with multifaceted HR Professionals at the back-end and gain a better understanding of different HR facets Become a master of multi-tasking! We offer a range of stellar benefits including health, dental, vision, and life insurance as well as paid time off, sick time, and parental leave! Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce

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2.0 - 5.0 years

5 - 9 Lacs

Gurugram

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Job ID: 198760 Required Travel :Minimal Managerial - No Location: :India- Gurgaon (Amdocs Site) Who are we Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $5.00 billion in fiscal 2024. For more information, visit www.amdocs.com In one sentence Perform network design/optimization activities under technical supervision. What will your job look like You will perform RF network design, planning and optimization activities. You will perform link budget analysis, designs criteria and performs traffic analysis. You will ensure data integrity of various morphology/topography databases and drive test data for model calibration You will carry out area and site surveys to determine RF equipment location and antenna orientation. You will provide network optimization analysis and recommendations using a combination of drive data and network statistics. You will carry out drive testing activities to collect network data. You will provide post processing analysis of the drive data. You will provide site candidate evaluations. You will provide site build verifications and acceptance. All you need is... M.Sc. in Electrical Engineering or equivalent ; or B.Sc. in CS, MIS, Engineering or equivalent Experience in RF wireless design engineering for a telecommunications system - desired Experience in mobile radio propagation aspects through work on at least one of the following technologiesGSM/GPRS, CDMA/1xRTT, UMTS, EVDO or HSPA or LTE - desired Experience working on drive test tools - desired Experience working with one of the following equipment manufacturersEricsson, Nortel, Nokia, Siemens, Motorola, Alcatel Lucent or Huawei - desired Why you will love this job: You will be responsible for the performance of RF network design, planning & optimization activities. You will also perform post processing analysis, site build verifications and acceptance. If you enjoy working on equipment s manufactured by Ericsson, Nortel, Nokia, Siemens and have the right knowledge of optimization, HSPA throughput and power utilization you will love working in the environment. Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce

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2.0 - 7.0 years

0 Lacs

Noida, Pune, Mumbai (All Areas)

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The Client is a key player in the telecommunications and media landscape, known for its comprehensive range of services, commitment to innovation, and dedication to corporate social responsibility in North America. We are looking for a dynamic Trainer who will conduct process training for New Hire Training Batches. Your roles and responsibilities include: Develop a schedule to assess training needs Conduct training through new materials Consult with other trainers, managers, and leadership Track and compile collected data Conceptualize training materials based on data and research Communicate training needs and online resources Create training strategies, initiatives, and materials, Test and review created materials Maintain a database of all training materials Review employee performance and learning Candidates with prior Training Experience in chat handling process would be preferred Proficient computer skills, Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel), and instructional software Experience with technologies and best practices for instructional manuals and teaching platforms Good interpersonal skills and communication with all levels of management Able to multitask, prioritize, and manage time efficiently Leadership, team building, and management skills Deliver New Hire Training Batches Conduct Refresher Trainings/cross trainings per requirements Develop Content for various trainings Liaison with different functions to drive business objectives Calibrations within the team and with the quality team Maintain various training data and prepare reports Conduct PKT's for associates on the floor Conduct TNI/TNA to understand process requirements and roll out action plans Consult with TL's/peers & RM to identify and drive process improvement initiatives

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1.0 - 4.0 years

1 - 3 Lacs

Amethi

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. Visit residential and commercial areas to promote broadband plans and acquire new customers. Identify sales opportunities in assigned territories through field prospecting and local networking. Explain product details, pricing, and installation process to potential customers. Perform on-the-spot sales by completing customer onboarding documentation and coordinating installation. Build and maintain good relationships with customers to encourage referrals and repeat business. Achieve daily, weekly, and monthly sales targets as set by the manager. Submit daily activity reports and maintain lead follow-up records. Collaborate with internal teams (installation, support, CRM) to ensure a smooth customer experience. Participate in field events, promotional drives, and area-wise campaigns.Role & responsibilities

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8.0 - 13.0 years

35 - 40 Lacs

Bengaluru

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Role Overview : We are seeking a skilled AWS Systems Engineer to design, deploy, and maintain scalable, secure, and highly available cloud infrastructure on Amazon Web Services (AWS). The ideal candidate will have hands-on experience with AWS EKS, AWS services, automation, and DevOps best practices to optimize performance, reliability, and cost-efficiency Experience : 8+ Years Location: Bangalore Key Responsibilities Design & Deployment: Architect, implement, and manage AWS cloud infrastructure (EC2, S3, VPC, Lambda, RDS, ECS/EKS, etc.). Automation & DevOps: Develop Infrastructure as Code ( IaC ) using Terraform, CloudFormation, or CDK. Automate deployments with CI/CD pipelines (AWS CodePipeline , GitHub Actions, Jenkins). Monitoring & Performance: Configure and maintain monitoring tools (CloudWatch, Prometheus) to ensure system reliability and performance. Security & Compliance: Implement security best practices (IAM, KMS, Security Groups, WAF) and ensure compliance with industry standards (SOC2, HIPAA, GDPR). Troubleshooting & Optimization: Identify and resolve performance bottlenecks, optimize costs, and ensure high availability (HA) and disaster recovery (DR) strategies. Collaboration: Work closely with development, DevOps, and security teams to streamline cloud operations. Required Skills: Experience: 8+ years in cloud engineering with a focus on AWS. Technical Skills: Proficiency in AWS services (EC2, S3, Lambda, SQS, RDS, CloudFront, IAM, etc.) Strong scripting skills (Python, Bash) Infrastructure as Code (Terraform, CloudFormation) Containerization & Orchestration (Docker, Kubernetes, ECS/EKS) CI/CD pipelines (Jenkins, GitHub Actions, AWS CodePipeline ) Certifications (Preferred): AWS Certified Solutions Architect Associate/Professional AWS Certified DevOps Engineer Professional Soft Skills: Strong problem-solving, communication, and teamwork abilities. Preferred Qualifications Experience in ArgoCD , CubeCost , fluent Knowledge of serverless architectures and microservices. Familiarity with Linux/Windows administration and networking concepts.

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1.0 - 2.0 years

3 - 4 Lacs

Gurugram

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We are looking to hire two Associate Consultants, one based out of Bangalore and the other to be based in Gurugram Role Expectations: Ensuring their understanding of the role is in line with what we expect. Ability to understand customers requirements and craft a Business Proposal. Ability to present solutions and demos Excellent written and verbal communication Strong, comprehensive and analytical abilities Proactive and open to ramp-up on new products/technologies/offerings on an ongoing basis. Assist in responding to RFIs, RFPs, and RFQs under the guidance of senior team members. Support knowledge management activities by maintaining documentation and templates. Other Skills: Strong aptitude for learning new technologies and business processes. Good written and verbal communication skills. Analytical skills for understanding customer pain points and basic solution scoping. Preferred Educational Background: BE/B.Tech (ECE/CSE/IT). MBA is a plus but not mandatory. Preferred Professional Background: Exposure to presales activities in software/product-based companies or systems integrators. Basic understanding of contact center technologies, networking, or telecom is an advantage.

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2.0 - 3.0 years

8 - 12 Lacs

Hyderabad

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Job Description : We are looking for an experienced Technical Support Team Lead or Technical Manager to manage our VOIP services support team. The ideal candidate will have a strong technical background in VOIP technologies, excellent leadership skills, and the ability to handle complex technical issues while ensuring excellent customer satisfaction. This role involves overseeing a team of engineers, providing escalated support for VOIP-related issues, and ensuring high-quality service delivery to clients, especially in the US market. Skills & Qualifications: Experience : Minimum of 5+ years of experience in technical support, with at least 2-3 years in a leadership role in the VOIP/Telecommunications industry. Technical Skills : Strong knowledge of VOIP technologies (SIP, RTP, PSTN, PBX, IP Telephony). Experience with VOIP platforms like Asterisk, FreePBX, Cisco, Avaya, or similar technologies. Familiarity with networking concepts such as IP addressing, DNS, DHCP, VPNs, and firewalls. Proficient in troubleshooting issues related to VOIP call quality, connectivity, and infrastructure. Understanding of telecom protocols and systems (SIP, H.323, QoS, and QoE). Hands-on experience with server and network management, including Linux/Unix-based systems. Familiarity with ticketing and CRM systems (Zendesk, Freshdesk, JIRA, etc.). Soft Skills : Excellent communication skills, both verbal and written. Strong problem-solving abilities and analytical thinking. Ability to manage high-pressure situations and prioritize tasks effectively. Proven leadership skills with the ability to motivate and manage a team. Customer-focused mindset with a dedication to delivering exceptional service. Education : Bachelors degree in Computer Science, Information Technology, Telecommunications, or a related field. Advanced certifications or a Master s degree is a plus. Preferred Qualifications: Experience working in a US Shift or a 24/7 support environment. Knowledge of cloud-based VOIP solutions (e.g., AWS, Azure, Google Cloud). Experience with VOIP billing systems and integrations. Certifications like CCNA, CompTIA Network+, or ITIL Foundation would be an advantage. Lead, mentor, and manage a team of technical support engineers specializing in VOIP solutions. Provide technical guidance and escalate complex technical issues to the appropriate teams when necessary. Oversee and ensure the team delivers high-quality support for VOIP products and services, ensuring timely resolution of issues and customer satisfaction. Manage the ticketing system, track ongoing issues, and ensure that SLAs are met consistently. Perform root cause analysis for recurring technical issues and work with product teams to implement solutions. Collaborate with engineering teams to provide feedback and improve the product or service offerings based on customer experiences and support cases. Develop, maintain, and update troubleshooting guides, knowledge base, and standard operating procedures (SOPs) for the support team. Manage customer escalations and provide high-level technical support for complex VOIP-related queries. Provide reporting on team performance, including incident resolution, customer feedback, and process improvements. Implement training programs for the support team to ensure they stay updated with the latest VOIP technologies and trends. Participate in hiring, onboarding, and performance evaluations for team members. Work in US Shift hours, collaborating with US-based teams and clients.

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5.0 - 10.0 years

7 - 12 Lacs

Noida

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About this opportunity: We are currently seeking a talented and dedicated individual to join our Ericsson team as a Senior Engineer - IP (Multivendor - Switch & Router). This critical role belongs to our Managed Services department, directly contributing to our ongoing Ericsson Operations Engine projects. You will be at the forefront of tech-driven change, offering your specialist knowledge to guide the entire lifecycle of our projects. Whether we are in the Create, Sustain, or Evolve stages, your expertise will pave the way forward in your domain. What you will do: Actively Supervising of ITSM Ticket queues to maintain MTTR. Analytical skills like logical thinking, Problem solving & handling assignments are mandatory. Identify root cause of P2/P3/P4 Incidents and recommend appropriate resolution action and other events that Customer identify as requiring Root Cause Analysis (RCA). First point of contact for support of any alarm/event/KPI related issues. Ensure monitoring with GCP, Cloud Connect links. Close Collaboration with Field Team for all field activities (Hardware failures, Node unreachable etc.). Ensure timely restoration of Services maintain MTTR for good customer experience & high Service availability to maintain Service Level Agreement (SLA). Proactive involvement to detect possible failures to ensure incident restoration/avoidance whenever engagement by Incident Manager or MS Automated Service Function. Node health checks and backups & trouble-shoot the deviation identified. Sharing details for MIR & CSR to respective teams. End to End Network Understanding. The skills you bring: Good knowledge in IP Networking Protocols like OSPF, ISIS, MPLS, LDP, L2VPN, L3VPN, BFD. Understanding of Switching VLAN, STP, RSTP, MSTP, VRRP, HSRP. Telecom knowledge (2G, 3G, 4G Service Flow & Interfaces). Experience with Cloud preferably Cloud-Connect or GCP. Product/Vendor knowledge on Ericsson/ Nokia / Cisco / Juniper/Huawei/F5 (At least any two). Good Communication & trouble-shooting skills. Degree within / Telecommunication Engineering / Computer Science /Computer Engineering 5-10 years of relevant in IP Domain.

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