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3.0 - 6.0 years
7 - 8 Lacs
Hyderabad
Work from Office
As a Product Security Engineer, you'll to ensure the security of GRAVTY throughout the development lifecycle. In this role, you will work closely with Engineering, DevOps, and Product teams to design and implement security controls, identify vulnerabilities, and drive secure coding practices. Your responsibilities will include and not limited to Conduct Vulnerability Assessment and Penetration Testing (VAPT) across web, mobile, API, and infrastructure. Think like an attacker and simulate advanced threat scenarios to proactively identify security gaps. Utilize leading security tools such as Burp Suite, Acunetix, OWASP ZAP, Snyk, Wiz, and others. Leverage offensive security platforms and toolkits like Wireshark, Metasploit, Kali Linux, and more. Perform API and mobile platform security testing, including vulnerability discovery and exploit validation. Execute and document Open-Source Intelligence (OSINT) investigations. Collaborate closely with DevOps/Engineering to integrate security tools into CI/CD pipelines and promote DevSecOps best practices. Contribute to secure coding reviews and vulnerability triage, and assist in patch, compliance, and access control management. Monitor and respond to production security alerts and assist with security incident handling. To be successful in this role, you should have A bachelors degree in Engineering, preferably CS/IT. 3-6 years of proven experience in penetration testing and vulnerability management. Minimum of 1-3 years of experience in Red Teaming Strong coding/scripting proficiency in Python, Java, Ruby, or similar. Familiarity with AWS cloud, Linux systems, Docker containers, and infrastructure security practices. Exposure to DevSecOps, including implementing security tools in CI/CD, and production environment protection. Experience in Secure Development Lifecycles, access controls, and patch compliance frameworks. Industry-recognized certifications like CEH, eWPT, eWPTX, or equivalent are a plus. Excellent analytical, communication, and collaboration skills. A curious mind, a passion for security, and a knack for staying one step ahead of adversaries.
Posted 1 week ago
3.0 - 7.0 years
5 - 9 Lacs
Bengaluru
Work from Office
> If you are looking for a challenging and exciting career in the world of technology, then look no further. Skyworks is an innovator of high performance analog semiconductors whose solutions are powering the wireless networking revolution. At Skyworks, you will find a fast-paced environment with a strong focus on global collaboration, minimal layers of management and the freedom to make meaningful contributions in a setting that encourages creativity and out-of-the-box thinking. We are excited about the opportunity to work with you and glad you want to be part of a team of talented individuals who together can change the way the world communicates. Requisition ID: 75515 Description The Information Security Analyst will play a key role in supporting Cyber Defense and Information Security functions, including governance, risk, and compliance (GRC) initiatives. Responsibilities include managing security solutions, overseeing IT-related onboarding and offboarding processes - such as account creation, systems access, and terminations. Additionally, the Security Analyst will assist the GRC team in enhancing governance and compliance frameworks. This position is essential in maintaining a secure and efficient IT environment while continuously improving security practices. Responsibilities Oversee configurations of endpoint security solutions such as DLP, email gateways, SIEM, web filters. Analyze security logs and alerts from SIEM tools Conduct regular security audits and assessments to identify risk, vulnerabilities, and improve security posture. Define and enforce access control policies based on security best practice. Collaborate with IT, security, and various other departments to develop and implement security strategies aligned with industry standards. Investigate security incidents and propose response procedures to mitigate risk and prevent future occurrences. Work with the HR team to ensure that all new hires have the necessary IT access to perform their job functions. Assist in the development and implementation of IT policies and procedures related to IT access and terminations Assist in monitoring and reporting on compliance with IT policies and procedures. Identify and escalate any potential risks related to IT access and terminations. Collaborate with other members of the GRC team to maintain and improve our governance, risk, and compliance processes. Assist in conducting risk assessments and developing risk mitigation strategies. Keep up-to-date with relevant laws, regulations, and industry best practices related to IT access and terminations. Required Experience and Skills Bachelors degree in IT, computer science, or a related field with minimal one year of experience in IT, GRC or a related field. Knowledge of IT access and termination processes and procedures. Experience with IT security, risk management, and compliance. Strong attention to detail and analytical skills. Excellent verbal and written communication skills. Ability to work independently and as part of a team. Experience with Microsoft Office Suite, including Excel, Word, and PowerPoint. Experience with GRC tools is a plus. Job Segment: Information Security, Computer Science, Network, Telecom, Telecommunications, Technology
Posted 1 week ago
3.0 - 8.0 years
5 - 10 Lacs
Bengaluru
Work from Office
Senior Associate-Business intelligence & Data Warehousing Back to job search results Tesco India Bengaluru, Karnataka, India Hybrid Full-Time Permanent Apply by 30-Jun-2025 About the role Responsible to provide support via automation while devising efficient reporting solutions in alignment with customer and business needs What is in it for you At Tesco, we are committed to providing the best for you. As a result, our colleagues enjoy a unique, differentiated, market- competitive reward package, based on the current industry practices, for all the work they put into serving our customers, communities and planet a little better every day. Our Tesco Rewards framework consists of pillars - Fixed Pay, Incentives, and Benefits. Total Rewards offered at Tesco is determined by four principles - simple, fair, competitive, and sustainable. Salary - Your fixed pay is the guaranteed pay as per your contract of employment. Performance Bonus - Opportunity to earn additional compensation bonus based on performance, paid annually Leave & Time-off - Colleagues are entitled to 30 days of leave (18 days of Earned Leave, 12 days of Casual/Sick Leave) and 10 national and festival holidays, as per the company s policy. Making Retirement Tension-FreeSalary - In addition to Statutory retirement beneets, Tesco enables colleagues to participate in voluntary programmes like NPS and VPF. Health is Wealth - Tesco promotes programmes that support a culture of health and wellness including insurance for colleagues and their family. Our medical insurance provides coverage for dependents including parents or in-laws. Mental Wellbeing - We offer mental health support through self-help tools, community groups, ally networks, face-to-face counselling, and more for both colleagues and dependents. Financial Wellbeing - Through our financial literacy partner, we offer one-to-one financial coaching at discounted rates, as well as salary advances on earned wages upon request. Save As You Earn (SAYE) - Our SAYE programme allows colleagues to transition from being employees to Tesco shareholders through a structured 3-year savings plan. Physical Wellbeing - Our green campus promotes physical wellbeing with facilities that include a cricket pitch, football field, badminton and volleyball courts, along with indoor games, encouraging a healthier lifestyle. You will be responsible for - Understands business needs and in depth understanding of Tesco processes - Accountable for high quality and timely completion of specified reporting & dash-boarding work - Understanding the end to end process of generating reports - Understanding the underlying data sources - Action any change request received from partners - Develop users manual for reporting procedures and related process changes - Handle new report development requests - Lead the transformation of reports into new age tools and technologies - Provide solutions to issues related to reports development and delivery - Maintain the log of issues, risks and mitigation plans - Identifying operational improvements and apply solution and automation using Python, Alteryx - Enhance and Develop Daily, Weekly and Periodic reports and dashboards using Advanced excel, Advanced SQL, Hadoop, Teradata - Partnering with stakeholders to identify problems, collaborate with them to brainstorm on the best possible reporting solution, and deliver solutions in the form of intelligent business reports / dashboards (Tableau, BI) - Following our Business Code of Conduct and always acting with integrity and due diligence You will need - 2-4 year Experience in analytics delivery in any one of domains like retail, cpg, telecom or hospitality and for one of the following functional areas - marketing, supply chain, customer, merchandising, operations, finance or digital preferred - Adv Excel, - Strong Verbal and Written Communication - Adv SQL, Big Data Infra, Hadoop, Hive, Phython, Spark - Automation platforms Alteryx/Python - Advanced Developer knowledge of Tableau, PowerBI, - Logical Reasoning - Eye for detail About us Tesco in Bengaluru is a multi-disciplinary team serving our customers, communities, and planet a little better every day across markets. Our goal is to create a sustainable competitive advantage for Tesco by standardising processes, delivering cost savings, enabling agility through technological solutions, and empowering our colleagues to do even more for our customers. With cross-functional expertise, a wide network of teams, and strong governance, we reduce complexity, thereby offering high-quality services for our customers. Tesco in Bengaluru, established in 2004 to enable standardisation and build centralised capabilities and competencies, makes the experience better for our millions of customers worldwide and simpler for over 3,30,000 colleagues. Tesco Business Solutions: Established in 2017, Tesco Business Solutions (TBS) has evolved from a single entity traditional shared services in Bengaluru, India (from 2004) to a global, purpose-driven solutions-focused organisation. TBS is committed to driving scale at speed and delivering value to the Tesco Group through the power of decision science. With over 4,400 highly skilled colleagues globally, TBS supports markets and business units across four locations in the UK, India, Hungary, and the Republic of Ireland. The organisation underpins everything that the Tesco Group does, bringing innovation, a solutions mindset, and agility to its operations and support functions, building winning partnerships across the business. TBSs focus is on adding value and creating impactful outcomes that shape the future of the business. TBS creates a sustainable competitive advantage for the Tesco Group by becoming the partner of choice for talent, transformation, and value creation Apply
Posted 1 week ago
5.0 - 8.0 years
7 - 10 Lacs
Bengaluru
Work from Office
Every career journey is personal. Thats why we empower you with the tools and support to create your own success story. Be challenged. Be heard. Be valued. Be you ... be here. Job Summary The Systems Engineer, 2 is responsible for the planning, designing, acquisition, maintenance, and implementation of applications, infrastructure, system integration, and solutions utilizing vendor relationships and internal IT and business partners with guidance and direction only on the most complex situations. This position is recognized as an expert within the organization and is responsible for solving complex problems within the area(s) they work and support. This position leads the research, design, validation, and implementation of systems, components, and technologies and provides recommendations for strategies, roadmaps and solutions. This person ensures the solutions employed across the organization support the needs of evolving business by effectively understanding the changing technology. This individual also provides oversight and assistance across project design and delivery, ongoing administration including monitoring, maintenance, troubleshooting, and ensuring availability and reliability across multiple providers and services. Essential Job Functions Technology - Independently advises, mentors, and collaborates with team members, stakeholders, vendors on execution strategies and design efforts: including (but not limited to) technology enhancements and capacity planning. Collaborates with cross-functional departments & IT partners to plan and lead integration efforts that align with business/operation initiatives. Work directly with multiple departments and lines of business to support their IT needs. This includes gathering business requirements to develop solutions. Provide top-tier technical support and responds to escalations from lower-level engineers, as necessary, and acts as primary vendor contact for all issues escalated to/from vendors. Works related problems, change management and escalated incidents. Submits RFQ/RFPs, obtains quotes, aggregates documents and proposals, and maintains current and proposed End-of-Life schedules, and tracks progression of key vendors R elationships - Maintains all vendor relationships and partners to support strategy and architectural design efforts for systems and technology that they support. Engages and collaborates with key vendors, carriers, and internal/external partners to support technical planning of mid- to long-term initiatives. This may include planning, build requirements, project management, SOW/BOM legal review, service & maintenance contract review, asset management, training, systems monitoring, programming & tuning. Demonstrate s outstanding Verbal and Written Communication skills when working with internal and external partners. Technical Knowledge - Expectation is to be proficient in one or more of the following areas (e .g. Windows Desktop, SCCM, VMware ESXi virtualization , Windows Server Operating Systems , S erver hardware platforms in an enterprise en vironment, preferably Cisco UCS, Cloud Computing (Azure / AWS), Networking (Data) , Telecom (Collaboration) , Infrastructure Automation, VDI/VMware Horizon, Palo Alto Firewall , Microstrategy , DataBricks , Cloudera etc. , ) and implement or manage/ maintain at least two platform . Documentation - Creates, reviews, and maintains documentation of deployments, systems, and procedures relating to job/team responsibilities. Produces documentation as requested for internal customers, audits and compliance purposes. Participates in the approval process. Reports and presents quarterly capacity analyses of licensing, equipment, and utilization . Establishes and meets critical deadlines while prioritize multiple activities and complex projects simultaneously. Demonstrate s leadership by driving projects to meet milestone dates, utilizing critical thinking skills to help analyze business problems and recommending solutions, and collaborating with stakeholders to resolve problems and gaining consensus on the best solution. Influences change, prioritizes efforts on critical initiatives, and works to identify find solutions to opportunities . Reports to : Lead or Higher Working Conditions/ Physical Requirements : Must maintain currency of technical skills in relevant technologies. May be required to lift up to 80 pounds for installation of equipment (depending on focus of job); 24/7 On-call coverage; may be required to work outside of normal business hours, including weekends and possibly holidays; May be required to travel domestically 15-20% annually. May be required to go under desks & floor tiles, use ladders/electric lifts move ceiling tiles. Direct Reports : 0 Minimum Qualifications : Degree Required : Bachelors Degree or equivalent education Area of Study: Information Technology, Computer Science Years of Work Experience Required : Two to five years Type / focus of work experience required: Engineering work experience in area of specialization and have experience in Java, Cloud or Salesforce. Preferred Experience: Certifications Preferred : Any certifications that involve the systems, equipment, programs, and technology the role supports . Other Duties This job description is illustrative of the types of duties typically performed by this job. It is not intended to be an exhaustive listing of each and every essential function of the job. Because job content may change from time to time, the Company reserves the right to add and/or delete essential functions from this job at any time. About Bread Financial At Bread Financial, you ll have the opportunity to grow your career, give back to your community, and be part of our award-winning culture. We ve been consistently recognized as a best place to work nationally and in many markets and we re proud to promote an environment where you feel appreciated, accepted, valued, and fulfilled both personally and professionally. Bread Financial supports the overall wellness of our associates with a diverse suite of benefits and offers boundless opportunities for career development and non-traditional career progression. Bread Financial (NYSE: BFH) is a tech-forward financial services company that provides simple, personalized payment, lending, and saving solutions to millions of U.S consumers. Our payment solutions, including Bread Financial general purpose credit cards and savings products, empower our customers and their passions for a better life. Additionally, we deliver growth for some of the most recognized brands in travel & entertainment, health & beauty, jewelry and specialty apparel through our private label and co-brand credit cards and pay-over-time products providing choice and value to our shared customers. To learn more about Bread Financial, our global associates and our sustainability commitments, visit breadfinancial.com or follow us on Instagram and LinkedIn . All job offers are contingent upon successful completion of credit and background checks. Bread Financial is an Equal Opportunity Employer. Job Family: Information Technology Job Type: Regular
Posted 1 week ago
2.0 - 6.0 years
20 - 25 Lacs
Pune
Work from Office
Provide end-to-end support for telecom services, from ticket creation to issue resolution. Support and manage commercial voice services, including Hosted PBX, SIP Trunking, PRI, Toll-Free Services, Long Distance, and Audio Conferencing. Utilize Cisco Unified Communications Manager (CUCM), CCNA Voice, and CCNP Voicek nowledge for troubleshooting and issue resolution. Troubleshoot various VoIP call issues, such as ASR, ACD, PDD, Dead Air, DTMF, codec mismatches, One-Way Audio, Voice Quality, DID, and Toll-Free issues. Monitor and manage alarms across network entities including routers, switches, NGN network,Soft Switches, Media Gateways, SBCs, and Tx Equipment. Perform proactive network monitoring and troubleshooting of Dialogic NGN, Sansay,
Posted 1 week ago
5.0 - 10.0 years
7 - 12 Lacs
Bengaluru
Work from Office
Number of Openings* 1 ECMS Request no in sourcing stage * 528724 Duration of contract* 12 months Total Yrs. of Experience* 5+ years Relevant Yrs. of experience* 5+ years Detailed JD *(Roles and Responsibilities) GCP DevOps Engineers with strong hands-on expertise in Terraform, CI/CD, Kafka, GCP products for large cloud migration program to designing and implementing scalable, reliable, and secure cloud solutions. Responsibilities Experience with analytic warehouse solutions, data movement from data stores into analytic warehouses, and performance/scalability improvements. Experience in Terraform, version control and CD/CI tools (e. g GitLab, Jenkins, et al. ). Experience with streaming data like Kafka and Kubernetes. Hands-on and deep experience working with Google Data Products (e. g. Big Query, Dataflow, Dataproc, AI Building Blocks, Looker, Cloud Data Fusion, Dataprep, etc. ). Deep hands-on experience creating terraform scripts targeting efficiency, security, and cost-saving. Experienced in Infrastructure As Code in high volume, fast-speed environments. Experience with Big Data, PaaS, and IaaS technologies. Communicate complex ideas effectively to stakeholders at all levels. Knowledge and experience of using Agile Good communication skills, ability to produce technology, business artefacts and reusable IT resources for future use is must. Mandatory skills* Telecom, Terraform, CI/CD, Kafka Desired skills* Telecom, GCP Build Engineer Domain* Telecom Approx. vendor billing rate excluding service tax* (Currency should be in relevance to the candidate work location) 10000 INR/Day Delivery Anchor for screening, interviews and feedback* Agalyadevi.s@infosys.com / sarupa.besthar@infosys.com / Boda.jayadeep@infosys.com Precise Work Location* (E.g. Bangalore Infosys SEZ or STP) Bangalore Work from Office Hybrid BGCheck ( Before OR After onboarding) Before onboarding Any client prerequisite BGV Agency* Is there any working in shifts from standard Daylight (to avoid confusions post onboarding) * UK Shift Hours
Posted 1 week ago
8.0 - 12.0 years
25 - 30 Lacs
Ahmedabad
Work from Office
Wissen Technology is Hiring for Software Quality Assurance Engineer \ About Wissen Technology: Wissen Technology is a globally recognized organization known for building solid technology teams, working with major financial institutions, and delivering high-quality solutions in IT services. With a strong presence in the financial industry, we provide cutting-edge solutions to address complex business challenges. Role Overview : We are seeking a highly skilled Software Quality Assurance Engineer to join our team as a contractor. The ideal candidate will have extensive experience in the Financial Services domain, particularly in testing buy-side and sell-side Order Management Systems (OMS) and related workflows. This role requires strong collaboration with cross-functional teams across global locations and a proven track record of delivering high-quality software solutions. Experience: 8-12Years Location: Bangalore Key Responsibilities Design, develop, and maintain detailed test plans, test cases, and automated/manual test scripts . Collaborate with Project Managers, Business Analysts, Developers, and QA teams to ensure quality throughout the software development lifecycle. Conduct functional, regression, integration, and workflow testing across various systems. Identify , document, and track software defects using tools such as JIRA/Xray , and work closely with developers to resolve them. Participate in Agile/KANBAN development processes, daily stand-ups, sprint planning, and retrospectives. Provide QA leadership , mentoring junior team members, and maintaining test documentation and best practices. Ensure traceability of test cases to business and technical requirements. Support CI/CD pipelines by integrating test suites into Jenkins and similar tools. Required Skills and Qualification 8-12 years of experience in Software QA, with at least 4 years in Financial Services . Deep knowledge of testing methodologies, QA processes, and defect life cycle . Experience with buy-side and sell-side OMS platforms , such as Fidessa, CRIMS, EMSX , or similar. Hands-on experience with Java-Selenium , Ranorex , or Tricentis TOSCA for automated testing. Proficiency in SQL/PLSQL and familiarity with Databricks for data validation and backend testing. Experience with JIRA/Xray , Agile development methodologies (Scrum/KANBAN), and QA planning tools. Familiarity with Jenkins
Posted 1 week ago
8.0 - 13.0 years
25 - 30 Lacs
Bengaluru
Work from Office
Full Stack Developer Back to all Jobs Job Overview Bangalore Full Time 3 ?? 8 years Business Analysis Trade Finance Import Export Bank Guarantee Open Accounts EDPM (Regulatory) India??s fastest growing FinTech Company, IBSFINtech is looking for a smart techie who is passionate about exciting growth in the FinTech space and believes in quality driven working methodology for the Full Stack Developer role.The company is playing a transformational role in redefining Treasury Management and an ideal candidate is expected to bring in the passion for technology innovation, focused on Dot Net and has inherent drive for achieving higher goals. Full Stack Developer role at IBSFINtech is a focused and experienced technology professional responsible for designing, developing and implementing software packages for IBSFINtech??s Treasury & Trade Finance product portfolio. You will be responsible for capturing client requirements, documentation (functional & technical), developing, troubleshooting, debugging and implementing software. You should have the capability to leverage your past experience, should possess judgment to plan and accomplish goals to outperform yourself. Key Responsibilities & Requirements 1. Backend Development (Python): Build and optimize APIs using Python frameworks such as Django, Flask, or FastAPI. Ensure scalable and maintainable backend architecture. 2. Frontend Development (Javascript and Node.js): Develop user interfaces using JavaScript frameworks like React.js, Vue.js, or Angular. Implement server-side logic using Node.js and integrate APIs efficiently. 3. HTML/CSS & UI Integration Translate design wireframes into high-quality code Apply responsive design principles and collaborate with UI/UX designers. 4. API Integration Design and consume RESTful APIs. Integrate with third-party services and manage API authentication. 5. Database Development & Management (MS SQL Server): Write and optimize complex SQL queries and stored procedures. Design relational database schemas and ensure data integrity. Manage database performance, backups, and security. 6. Version Control (Git): Use Git for code management and collaboration in a team-based environment. Design relational database schemas and ensure data integrity. 7. Authentication & Security: Implement secure authentication protocols (OAuth, JWT) Apply best practices in encryption, data protection, and role-based access control. 8. DevOps & Deployment: Work with CI/CD pipelines and containerization tools (Docker, Kubernetes). Deploy applications on cloud platforms like AWS, Azure, or GCP 9. Testing & Quality Assurance: Write unit and integration tests using frameworks such as PyTest, Mocha, Selenium, or Cypress. Follow test-driven development (TDD) methodologies. 10. Build tools and Package Management: Use tools like Webpack, Babel, npm, or Yarn for efficient frontend development. Follow test-driven development (TDD) methodologies. Years of Experience: 3 to 8 years Job Location: Bangalore Years of Experience: Mail your resume with covering letter at career@ibsfintech.com Share This Job: Share on whatsapp Share on linkedin Share on facebook Share on twitter Interested in a Career at IBSFINtech?World of Innovation awaits you! Upload your Resume/Portfolio Word or PDF only ( Max: 5 MB) I consent to receiving communications from IBSFINtech India Pvt Ltd regarding our product offerings. You may withdraw your consent by contacting career@ibsfintech.com Please refer to our Privacy Policy reCAPTCHA Recaptcha requires verification. Im not a robot reCAPTCHA Privacy - Terms reCAPTCHA Recaptcha requires verification. Im not a robot reCAPTCHA Privacy - Terms Yes I agree to the privacy policy Apply Now Job Category: Full Stack Developer Experience: 3-8 years Job Type: Full Time Job Location: Bengaluru Apply for this position Full Name * Email * Phone * Cover Letter * Upload CV/Resume * Allowed Type(s): .pdf, .doc, .docx By using this form you agree with the storage and handling of your data by this website. *
Posted 1 week ago
8.0 - 13.0 years
25 - 30 Lacs
Bengaluru
Work from Office
JL- 5 Technology Lead Number of Openings 10 ECMS ID in sourcing stage 526729 - JL5 Duration of Contract 12 to 18 months Total Yrs. of Experience 8+ Years Relevant Yrs. of experience 8+ Years Detailed JD (Roles and Responsibilities) Must have at-least 8 to 12 years of relevant experience in Dynamics CRM (Sales, Marketing). Dynamics 365 Technical with hands on complex Customizations and Configurations and integrations. Need to be well versed in plugins, workflows, .Net, JavaScript and Portals. Must have good knowledge on Dynamics 365 and coding best practices. Includes design specifications, programming, problem diagnosis, debugging, testing, modification and assurance of technical requirements of computer programs per established industry practices and Customers Development Management Methodology (DMM). Must be able to work directly with the client and Microsoft. Must have good communication skills Mandatory skills Expertise and experience in D365 CE (Sales & Service module). Must have good knowledge on Dynamics 365 and coding best practices. Must lead design discussions with business, solution design and translate it to the technical team. Need to be well versed in plugins, workflows, .Net, JavaScript and Portals. Experience in designing architecture of the solution. Lead tech discussions for an application dealing with overall design, integration, technical requirements (e.g., performance and scalability) and alignment with enterprise strategies. Desired/ Secondary skills Co-pilot studio, Power platform Domain Telecom Max Vendor Rate in Per Day (Currency in relevance to work location) 7000 12000 INR/ Day Delivery Anchor for tracking the sourcing statistics, technical evaluation, interviews, and feedback etc. sripurnima.varanasi@infosys.com , shweta_jiwtode@infosys.com Client Interview / F2F Applicable Yes (for key roles) Work Location Preferably Bangalore/Hyd Start date Immediate WFO/WFH/Hybrid WFO Hybrid WFO BG Check (Pre/ Hybrid/ Post onboarding) Pre
Posted 1 week ago
11.0 - 16.0 years
35 - 40 Lacs
Gurugram
Work from Office
Department People Services Gurugram The history of Admiral Group (AGp), UK is one of growth, profitability, and innovation. Admiral launched in 1993 with just one brand, zero customers and 57 members of staff. Today we are an international financial services group offering home, van, and travel insurance as well as personal loans and car finance with customers in France, Italy, Spain, the UK and the USA. Headquartered in Wales in the UK, we are proud to be Wales only FTSE 100 company. We are proud to have a global presence with offices in Spain, Italy, France, USA, Gibraltar, Canada and India. We serve over 9 million customers worldwide in line with our purpose to help more people to look after their future, always striving for better together. In 2024 Admiral has been awarded as one of the World s Best Workplaces in a list published by Great Place To Work At Admiral Solutions (Branch Office of AGp), we truly believe that customers and our front-line staff are at the heart of everything we do. It is the customer who sign our checks, and then it is our front-line staff who makes it happen for us. When you join Admiral, you join ~15000 family members worldwide with one common goal of delivering brilliant Customer Experience every day, right from the first call or interaction of the day. Since 2012, Admiral Solutions Gurgaon, Haryana, India, has its sole purpose defined to help our UK-based customers and global colleagues to leverage the time zone difference. Now with almost 11 years of experience, from 16 to ~2700 employees working with our different departments, we provide contact center support to our end customers. We have high standards of engagement culture and people practices, and this is testimony to the plethora of recognitions we have earned in the last couple of years. Here is the list of the latest ones: Great Place to Work certified for consecutive 9 years Ranked 79th in India s Top Large IT/ITES Companies 2024-25 India s Top 10 Best Workplace for Women Top 50 Companies in the IT/BPM in Large Size Organizations Indias Best Workplaces Building a Culture of Innovation by All Why Work with Us? As part of our commitment to be an open, supportive, and inclusive workplace, we foster a healthy work- life balance. This makes our staff thrive in an environment which helps them grow professionally and personally. We have DEIB Council (Diversity Equality Inclusiveness & Belonging) which helps our staff to showcase and hone their alternative talents with likeminded peers. It also allows them the opportunity to improve their leadership and collaboration skills. Have a look at some of the employee benefits we provide: Free Meals (while working from office) Free Cab Services with App enabled booking & tracking. Free Medical, Accident and Life Insurance Annual 750 equivalent Company Shares to every staff member Opportunity to earn performance-based monthly variable amounts, and additional pay-outs occasionally (subject to discretion of the department) Opportunity to enrol in learning & development courses. Opportunity to be nominated to travel to our global offices. Opportunity to grow within the organization. Working Considerations Minimum Education: Graduate Experience: Minimum 2 years of relevant experience Shift Timings: 6:30 AM IST - 2:30 AM IST Working Days: 5 days working in the week Location: Flexibility to work both from home and office basis business requirements (fully vaccinated) WFH (Work from Home) need assurance of a noise free quite/separate room providing an ability to work without interference, continuity and maintaining complete data integrity. There is a need for an existing stable Wi-Fi connection from a reliable telecom vendor having a minimum speed of 75mbps and uninterrupted power supply. WFO (Work from Office) - we do ensure that we take adequate safety precautions and remain compliant with government prescribed rules and regulations. Summary of the role PS Engagement, Executive is responsible to serve as a point of contact for employees for any assistance within the People Services areas. Excluding recruitment, payroll and compliance. Role and Its Responsibilities 1) Induction and On-boarding Organizing the induction and joining formalities Getting the paperwork done for new joiners Handing over the completed files to the recruitment team for further processing. Ensuring to send the documents for Background Verification Make sure that all the files are up to date with the exact information. Send the updated and accurate details for the new joiners to the Payroll Processing team. 2) Communication Sending mails on behalf of PS regarding updates, cautions, changes, guidelines, any new activity coming up, promotions etc. Issuing and sharing various letters or certificates to the employees Sharing employment details for verification of ex-employees Responding to mails by ex-employees on their employment Ensure all communication with the team members are documented to the staff files and the same send to their managers. 3) Meeting & consulting (Grievance Handling) Counselling employees about their problems Serving as a mediator between an employee and manager for grievances and redressal Holding 1-2-1 meetings with employees before putting them on any Performance Improvement Plans Conducting exit interview and trying to retain the resource or at least find the actual reason for leaving To Meet the team members who have not performed well in the last month and ensure that they are motivated and ensure that they are getting the coaching and the feedback from their respective managers. 4) Fun Activities Organizing various competitions on the floor to keep the workplace lively Arranging functions on festivals Running various campaigns for social service and public welfare Contact Us Admiral Solutions (EUI Limited), 4th, 5th and 6th Floor, Building 6 B, Gurgaon Infospace IT/ITES SEZ, Candor Techspace, Dundahera, Sector 21, Gurgaon, Haryana - 122016, India Email ID - documents@admiralgroup.co.uk Admiral Solutions is an equal opportunities employer and makes employment decisions without any bias to race, colour, religion, sex, sexual orientation, gender identity, and disability. All candidates applying are subject to successful completion to background verification checks. To know more about us, feel free to visit the below websites for more information.
Posted 1 week ago
15.0 - 20.0 years
45 - 50 Lacs
Bengaluru
Work from Office
JL - 6 Tech Architect Number of Openings 6 ECMS ID in sourcing stage 526740, 526720 - JL6 Duration of Contract 12 to 18 months Total Yrs. of Experience 15+ Years Relevant Yrs. of experience 12+ Years Detailed JD (Roles and Responsibilities) Must have 12+ years of relevant experience in Dynamics CRM (Sales, Marketing, Field Services). Dynamics 365 Techno functional with hands on exp in handling complex Customizations and Configurations. Need to be well versed in plugins, workflows, .Net, JavaScript and Portals. Experience in designing architecture of the solution. Lead tech discussions for an application dealing with overall design, integration, technical requirements (e.g., performance and scalability) and alignment with enterprise strategies. Must have good knowledge on Dynamics 365 and coding best practices. Must lead design discussions with business, solution design and translate it to the technical team. Should be able to address any Technical Questions / clarifications. SPOC (Technical SME) and a Management SPOC for all reviews, reporting, signoffs. They should have a good technical understanding, Work hand in hand with Infosys, Microsoft, Client for any technical issues. Mandatory skills Expertise and experience in D365 CE (Sales & Service module). Must have good knowledge on Dynamics 365 and coding best practices. Must lead design discussions with business, solution design and translate it to the technical team. Need to be well versed in plugins, workflows, .Net, JavaScript and Portals. Experience in designing architecture of the solution. Lead tech discussions for an application dealing with overall design, integration, technical requirements (e.g., performance and scalability) and alignment with enterprise strategies. Desired/ Secondary skills Co-pilot studio, Power platform Domain Telecom Max Vendor Rate in Per Day (Currency in relevance to work location) 14000 to 17000 INR/ Day Delivery Anchor for tracking the sourcing statistics, technical evaluation, interviews, and feedback etc. sripurnima.varanasi@infosys.com , shweta_jiwtode@infosys.com Client Interview / F2F Applicable Yes (for key roles) Work Location Preferably Bangalore/Hyd Start date Immediate WFO/WFH/Hybrid WFO Hybrid WFO BG Check (Pre/ Hybrid/ Post onboarding) Pre
Posted 1 week ago
15.0 - 20.0 years
45 - 50 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
General Role and Responsibility This is a cross-functional role which spans across Technical Product management, product line management, strategy, and engineering execution management. You will be working and leading a team of smartest people in the industry focused on developing our 5G line of products. You can be a generalist, but should be able to focus, contribute and develop an expertise in a specific area as needed to drive the need of the hour. Ideally, we are expecting a fearless, engaging, and dynamic thought leader, who can take an idea from concept to product in a highly motivated organization with multiple product streams with a great vision. As a People manager, you will manage a growing number of technical product managers spread across multiple continents specializing in specific components of our 5G offering. Therefore adaptability, patience, and tolerance to people culture, method of operation, and time zones will be needed. As a leader you will be holding joint responsibility for all aspects of product development across all activities related to development of our 5G Product development strategy and execution, and also partner with business counterpart and other Oracle wide product development teams. Needless to say, the job involves complex duties and tasks and will be require good thinking to arrive at your own independent judgment utilizing your own area of expertise. Career Level - M3 As a manager in the product development division, you will lead a team that defines product specifications and or strategy. Gather and analyze information to define product specifications and review design specifications. Communicate product strategy and functionality. Initiate and foster relationships with other groups. Review product documentation and collateral. Ensure successful product releases based on corporate priorities. Qualifications and Skills Able to guide/mentor/support/lead a highly competent Technical Product Management team driving our 5G strategy. Develop and contribute to the long-term strategy and vision for our 5G Core portfolio and associated solutions and products. Have great educational background, an undergraduate degree with 15+ years of demonstrable experience in a technical major is desirable. Project management experience, product design or related experience would be very helpful in this job. Be a process-oriented individual who is highly data driven, assertive and proactive Responsible for Identifying, documenting, adopting, and adhering to best practices. Good Knowledge on Incidents/Request and Change Management process. Extremely proactive in Stakeholder management, reporting and tracking requests. Drive standard root cause analysis of field defects in co-ordination with field teams tracking to influence product improvements across the portfolio of 5G products Plan and direct schedules and monitor budget/spending Monitor the project from initiation through delivery. To be able to guide his/her team to author and contribute to customer facing presentation, notifications and participate in driving all customer facing engagement as required from time to time. Have a telecom background and should have worked in major projects which involves delivery management towards cellular and cable operators. Have a 3g/4g/5G architecture knowledge is mandatory, deeper understanding of call flows and 3GPP standards understanding is highly desirable. Show expertise in Cloud technologies - at least one certification, and knowledge of telco or non-telco specific workload containerization, Kubernetes architecture, data management, cloud security, performance management, orchestration would be highly desirable.
Posted 1 week ago
9.0 - 14.0 years
9 - 13 Lacs
Bengaluru
Work from Office
Operations Manager, Messaging/Chat Business Position Overview: We are seeking a seasoned Service Manager to lead our Messaging/Chat Business Service team for one of our Telecom Clients. The Service Manager will be responsible for overseeing a dedicated team focused on delivering exceptional service to clients while also achieving sales goals. This role requires a blend of strategic planning, team management, and client relationship skills to drive both service excellence and revenue growth. Key Responsibilities: Team Management: Supervise and support a team of [50 to 75] service representatives, ensuring high productivity and adherence to company standards and procedures. Provide guidance and mentorship to Service Team Leaders, fostering their professional growth and aligning their efforts with organizational objectives. Recruitment and Onboarding: Collaborate with HR in the recruitment, selection, and onboarding processes to acquire top talent that meets the department's service and sales goals. Develop and implement comprehensive training programs to equip new team members with the skills and knowledge needed for success in their roles. Strategic Planning: Develop and execute strategic initiatives to enhance service delivery and achieve monthly sales targets. Design and implement incentive plans, recognition programs, and sales enablement strategies to drive both service excellence and sales performance. Performance Management: Track key performance indicators (KPIs) such as customer satisfaction scores, resolution rates, and sales quotas to evaluate individual and team performance. Analyze service and sales data to identify trends, areas for improvement, and opportunities for revenue growth. Work with Service Team Leaders to create individual development plans, conduct performance reviews, and implement improvement plans as needed. Implement recognition and rewards programs to motivate the team and foster a culture of excellence. Client Relations: Establish and maintain strong relationships with clients, ensuring their service needs are met and their expectations are exceeded. Conduct regular reviews with clients to assess service performance, address concerns, and identify opportunities for upselling or cross-selling. Service Level Delivery: Ensure the delivery of exceptional service levels, meeting or exceeding customer expectations and industry standards. Implement strategies to optimize operational efficiency and streamline processes to enhance service delivery. Sales Goal Achievement: Collaborate with the sales team to align service efforts with sales goals, ensuring a cohesive approach to client engagement. Identify opportunities to drive revenue growth through upselling, cross-selling, and retention efforts within the service team. Risk and Quality Controls: Develop and implement risk management strategies to identify, assess, and mitigate potential risks within the messaging/chat service operations. Implement quality control measures to ensure compliance with company standards, industry regulations, and customer expectations. Qualifications: Bachelors degree or above in business or a related field. Proven experience in service management within the telecommunications industry, with a track record of achieving service excellence and driving revenue growth. Strong leadership skills with the ability to motivate and inspire teams to achieve both service and sales goals. Excellent communication and interpersonal skills, with the ability to engage effectively with clients, stakeholders, and team members. Strategic thinker with the ability to develop and execute effective service and sales strategies. Analytical mindset with the ability to interpret data to drive informed decision-making. Experience in recruitment, training, and development of service teams. Proficiency in CRM software and service management tools. Results-driven with a focus on continuous improvement and innovation. This role offers a challenging and rewarding opportunity for a dynamic leader to drive service excellence and revenue growth within our messaging/chat business. If you are passionate about delivering exceptional service and achieving sales goals, and you possess the skills and experience outlined above, we encourage you to apply.
Posted 1 week ago
4.0 - 8.0 years
5 - 7 Lacs
Bengaluru
Work from Office
Designation: Team Lead Location: Bangalore Shift: Night Shift Must have: International Chat / voice process in past/current. Telecom process as a Team Lead / Associate Team Lead. Good understanding about Attrition and Shrinkage. Responsibilities Responsibilities: Responsible for delivery of services for a span of 15 to 20 agents Performance monitoring, data analysis for service delivery Coach, train and provide feedback for effective performance management Upkeep MIS and reports as per the program requirement Motivate the staff to exceed customer expectations Maintain compliance to all regulatory requirements for the business Handle additional process responsibilities as and when delegated Computer literate and well versed with MS-Office tools Day to day decision making capability High Level Tasks High Level Tasks: Maintain Customer Engagement through the life of the Customer Request from initiation through to closure Successfully identify the customers requirements; Interpret Customer Contracts to ensure services are billed correctly; Provision the appropriate orders through Client Business Network Provisioning or through other Carrier Provisioning systems (including Design and Commercial Preparation activities as required); Manage Client internal workgroups to deliver to customer or Client project schedules, involving multiple sites, services or a level of complexity requiring project-based coordination. Manage external Vendors to achieve completion within required timeframes; Handover to internal operational groups to ensure seamless Customer Support for New Customer or New LoB. provisioning of mobile voice services provisioning of mobile data services including: blackberry, mobile broadband, GPRS, Microsoft direct push and WIP VPN etc Provisioning and Updates of basic VAS products including: SMS, voicemail, MMS, caller ID, international roaming and surepage etc Email Products including email SMS, SMS broadcast, SMS Gateway etc Other products/services including: Bill on behalf, hardware ordering, OPOM to GSM transfers, porting and corporate employee plans etc Bulk provisioning of mobile products using TTWin/VB scripts Qualifications : Tertiary qualification and or previous international Service Desk experience will be required. However Client may review this inline with market trends. 3-5 years demonstrated experience working in a similar industry (i.e. telecommunications) competency Skills & Knowledge Thorough understanding of Customer support & delivery principles for the telecom domain supported by experience within a Call Centre, Service Desk and Asset Management operations (or similar environment) Thorough understanding of Customer Request management and experience delivering within Customer Service Levels Thorough understanding of Client voice/data (telecom, networking and bandwidth) products, including business rules to provision. Thorough understanding of Services and Customer Premise Equipment delivered by Third Party Providers and how these integrate with Carriage Services Excellent written and verbal communication skills with experience applying these skills to engage professionally with the Customer, Vendors and internal Client workgroups. Understands the requirement to deliver to Customer within agreed timeframes (or Contract Service Levels) and has experience co-ordinating own workload in conjunction with work from other groups to achieve required outcomes Understands the benefits of working systematically to identify root causes, anticipate implications and resolve problems and has experience working in this environment Understands the importance of issue management and can demonstrate ability to escalate issues at the right time, along with initial assessments and suggested resolutions Proven ability to quickly absorb new information about telecommunications offerings and network/telecom provisioning processes and apply to on the job activities Proactive in the establishment of professional relationships at appropriate levels of the customer structure and within Client. Ability to recognise the Commercial impact of a situation and to consider both the Customer and Commercial requirements in decision making High level of spoken and written English Computer literate e.g. Outlook, Word, Excel, Internet Explorer Excellent telephone manner Strong comprehension skills strong time management, Customer Service, product awareness, problem solving and analysis, Attention to detail, Customer contract awareness, Excellent telephone manner, Technical Aptitude, Competencies Customer Focus Communicating Clearly Professional Focus Embracing Change Listening and Questioning skills Teamwork Product knowledge Commitment to culture Concern for quality and standards Relationship building Ability to analyse and solve problems Effective understanding of technology Brand ambassador
Posted 1 week ago
4.0 - 9.0 years
6 - 7 Lacs
Bengaluru
Work from Office
Designation: Team Lead Location: Bangalore Shift: Night Shift (Work from Office) Note: Interested candidates can share their resume to hr.lateral@247.ai Must have: International Chat / voice process in past/current. Telecom process as a Team Lead / Associate Team Lead. Good understanding about Attrition and Shrinkage. Responsibilities Responsible for delivery of services for a span of 15 to 20 agents Performance monitoring, data analysis for service delivery Coach, train and provide feedback for effective performance management Upkeep MIS and reports as per the program requirement Motivate the staff to exceed customer expectations Maintain compliance to all regulatory requirements for the business Handle additional process responsibilities as and when delegated Computer literate and well versed with MS-Office tools Day to day decision making capability High Level Tasks: Maintain Customer Engagement through the life of the Customer Request from initiation through to closure Successfully identify the customers requirements; Interpret Customer Contracts to ensure services are billed correctly; Provision the appropriate orders through Client Business Network Provisioning or through other Carrier Provisioning systems (including Design and Commercial Preparation activities as required); Manage Client internal workgroups to deliver to customer or Client project schedules, involving multiple sites, services or a level of complexity requiring project-based coordination. Manage external Vendors to achieve completion within required timeframes; Handover to internal operational groups to ensure seamless Customer Support for New Customer or New LoB. provisioning of mobile voice services provisioning of mobile data services including: blackberry, mobile broadband, GPRS, Microsoft direct push and WIP VPN etc Provisioning and Updates of basic VAS products including: SMS, voicemail, MMS, caller ID, international roaming and surepage etc Email Products including email SMS, SMS broadcast, SMS Gateway etc Other products/services including: Bill on behalf, hardware ordering, OPOM to GSM transfers, porting and corporate employee plans etc Bulk provisioning of mobile products using TTWin/VB scripts Qualifications: Tertiary qualification and or previous international Service Desk experience will be required. However Client may review this inline with market trends. 3-5 years demonstrated experience working in a similar industry (i.e. telecommunications) competency Skills & Knowledge: Thorough understanding of Customer support & delivery principles for the telecom domain supported by experience within a Call Centre, Service Desk and Asset Management operations (or similar environment) Thorough understanding of Customer Request management and experience delivering within Customer Service Levels Thorough understanding of Client voice/data (telecom, networking and bandwidth) products, including business rules to provision. Thorough understanding of Services and Customer Premise Equipment delivered by Third Party Providers and how these integrate with Carriage Services Excellent written and verbal communication skills with experience applying these skills to engage professionally with the Customer, Vendors and internal Client workgroups. Understands the requirement to deliver to Customer within agreed timeframes (or Contract Service Levels) and has experience co-ordinating own workload in conjunction with work from other groups to achieve required outcomes Understands the benefits of working systematically to identify root causes, anticipate implications and resolve problems and has experience working in this environment Understands the importance of issue management and can demonstrate ability to escalate issues at the right time, along with initial assessments and suggested resolutions Proven ability to quickly absorb new information about telecommunications offerings and network/telecom provisioning processes and apply to on the job activities Proactive in the establishment of professional relationships at appropriate levels of the customer structure and within Client. Ability to recognise the Commercial impact of a situation and to consider both the Customer and Commercial requirements in decision making High level of spoken and written English Computer literate e.g. Outlook, Word, Excel, Internet Explorer Excellent telephone manner Strong comprehension skills strong time management, Customer Service, product awareness, problem solving and analysis, Attention to detail, Customer contract awareness, Excellent telephone manner, Technical Aptitude, Competencies: Customer Focus Communicating Clearly Professional Focus Embracing Change Listening and Questioning skills Teamwork Product knowledge Commitment to culture Concern for quality and standards Relationship building Ability to analyse and solve problems Effective understanding of technology Brand ambassador
Posted 1 week ago
2.0 - 4.0 years
2 - 5 Lacs
Pune
Work from Office
Provide end-to end support for telecom services, from ticket creation to issue resolution. Support and manage commercial voice services, including Hosted PBX, SIP Trunking, PRI Toll-Free Services, Long Distance, and Audio Conferencing. Utilize Cisco Unified Communications Manager (CUCM), CCNA Voice, and CCNP Voicek nowledge for troubleshooting and issue resolution. Troubleshoot various VoIP call issues, such as ASR, ACD, PDD, Dead Air, DTMF, codemismatches, One-Way Audio, Voice Quality, DID, and Toll-Free issues. Monitor and manage alarms across network entities including routers, switches, NGN network,Soft Switches, Media Gateways, SBCs, and Tx Equipment. Perform proactive network monitoring and troubleshooting of Dialogic NGN, Sansay, anAcme/Oracle SBCs, Cisco ONS, and other telecom equipment. Work closely with vendors and carriers on T1/T3 TDM circuits, conducting headto head testing on transport layers. Investigate and resolve fraud-related issues and conduct fraud analysis as necessary. Provide escalation support for other teams by analysing SIP/SS7 traces, CDRs, and raw switch traces to resolve complex call issues. Regularly update customers on the status of tickets, ensuring timely resolution and maintaining agreed SLAs. Conduct regular follow-ups with vendors and ensure that any network-related issues are addressed promptly. Troubleshoot and resolve issues related to VoIP phone features, such as answering rules, music on hold, and other platform-specific features. Assist with troubleshooting TollFree and Calling Card issues, providing resolutions based on network architecture. Maintain a proactive approach to network monitoring and ensure that all service disruptions are minimized. Should be ready for 24/7 work environment.
Posted 1 week ago
15.0 - 20.0 years
14 - 18 Lacs
Hubli, Mangaluru, Mysuru
Work from Office
for an IT Senior Compliance Manager who can overlook and ensure Application Compliance, IT Risk mitigation & Issue management. How you ll make an impact: Engaging the third party and driving the ITGC operations across P&A (Platforms and Applications). Review that all the JSOX Controls are executed as per the standards and the required quality is being adhered to by the third party. Defining the key attributes needed to perform the controls effectively. Planning and ensuring that all the audits are completed in a timely manner in Coordination with the Control performers. Liaison between the P&A Application managers and the Control performers. Support Framework transition and optimization. Work out opportunities for efficiency improvements, automated controls, aggregation of controls, etc. Work out concept of internalization of Control Owner. Defining the KPI and come out with adequate measures to reduce the outsourcing costs without reducing the security risks to the applications. Supporting non JSOX audits and defining clear plans with timelines for all identified gaps, working on mitigations. Supporting non JSOX compliance maturity enhancements across P&A. Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines. Living Hitachi Energy s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business. Your background: The candidate should have more than 20 years professional experience and more than 15 years in Internal audits The candidate should be a CISA and ISO 27001 Certified The candidate should have extensive experience with compliance service The candidate should have extensive experience in dealing with diverse technological audits The candidate should have experience in dealing with regulatory audits and also have a track record of completing SOX audits testing on time The candidate should have experience in managing large, global and diverse teams include handling third parties The candidate should have worked with senior management, provided and discussed reporting Proficiency in both spoken & written English language is required. .
Posted 1 week ago
4.0 - 6.0 years
8 Lacs
Chennai, Bengaluru
Work from Office
. Detect and propose improvements on the System. Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines. Living Hitachi Energy s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business. Your Background: Bachelor of Computer Science in Informatics. Should have 4 to 6 years of experience. Proficient with databases MSSQL, PostgreSQL, Azure Cloud, Linux, Windows, Containers, Docker, Kubernetes. Proficient in Git, SSH, RSYNC, Bash, Zsh, Fish Python, Perl, Bash, Java IPv4, OSI Layer, REST, gRPC, TCP/IP, UDP, TCP, DNS. Proficient in Zuken tools like E3 series. DS-E3 is a plus. Knowledge of SAP or PLM and Azure Cloud Server. .
Posted 1 week ago
5.0 - 10.0 years
9 - 11 Lacs
Hyderabad
Work from Office
Key Responsibilities: Lead overall operations, ensuring achievement of KPIs, SLAs, and sales targets Manage and coach Operations Managers to drive performance and engagement Serve as the key point of contact for clientsunderstand requirements, propose solutions, and identify upsell opportunities Oversee talent development, succession planning, and team communication Conduct client reviews and manage day-to-day operational interactions Implement best practices, drive process improvement, and ensure business continuity Manage peak periods efficiently (especially retail seasons) Preferred candidate profile : Graduate in any discipline 5-7 years in an international BPO, including 3+ years in an Ops Manager role Experience managing telecom operations is a plus If interested in above role please share you CV to Kruthika.m@247.ai
Posted 1 week ago
1.0 - 6.0 years
2 - 4 Lacs
Hassan, Mysuru, Udupi
Work from Office
Develop sales team through motivation & product knowledge. Build & manage customer relationships. Develop & execute sales planning. Achieve acquisition & revenue targets. Forecast & achieve monthly, quarterly targets. Looking post-sales activities. Required Candidate profile Any graduate with min 1 year of sales exp. Good communication skills Leadership/Convincing skills Understanding of client requirement Share CV at Jyoti@theinfinityspace.com / 93283 80990 Sr HR Jyoti Perks and benefits On Roll with Axis Group Mediclaim Career Growth
Posted 1 week ago
3.0 - 6.0 years
4 - 8 Lacs
Bengaluru
Work from Office
We are looking for a Kibana Subject Matter Expert (SME) to support our Network Operations Center (NOC) by designing, developing, and maintaining real-time dashboards and alerting mechanisms. The ideal candidate will have strong experience in working with Elasticsearch and Kibana to visualize key performance indicators (KPIs), system health, and alerts related to NOC-managed infrastructure. Key Responsibilities: Design and develop dynamic and interactive Kibana dashboards tailored for NOC monitoring. Integrate various NOC elements such as network devices, servers, applications, and services into Elasticsearch/Kibana. Create real-time visualizations and trend reports for system health, uptime, traffic, errors, and performance metrics. Configure alerts and anomaly detection mechanisms for critical infrastructure issues using Kibana or related tools (e.g., ElastAlert, Watcher). Collaborate with NOC engineers, infrastructure teams, and DevOps to understand monitoring requirements and deliver customized dashboards. Optimize Elasticsearch queries and index mappings for performance and data integrity. Provide expert guidance on best practices for log ingestion, parsing, and data retention strategies. Support troubleshooting and incident response efforts by providing actionable insights through Kibana visualizations. Primary Skills Proven experience as a Kibana SME or similar role with a focus on dashboards and alerting. Strong hands-on experience with Elasticsearch and Kibana (7.x or higher). Experience in working with log ingestion tools (e.g., Logstash, Beats, Fluentd). Solid understanding of NOC operations and common infrastructure elements (routers, switches, firewalls, servers, etc.). Proficiency in JSON, Elasticsearch Query DSL, and Kibana scripting for advanced visualizations. Familiarity with alerting frameworks such as ElastAlert, Kibana Alerting, or Watcher. Good understanding of Linux-based systems and networking fundamentals. Strong problem-solving skills and attention to detail. Excellent communication and collaboration skills. Preferred Qualifications: Experience in working within telecom, ISP, or large-scale IT operations environments. Exposure to Grafana, Prometheus, or other monitoring and visualization tools. Knowledge of scripting languages such as Python or Shell for automation. Familiarity with SIEM or security monitoring solutions.
Posted 1 week ago
1.0 - 6.0 years
2 - 4 Lacs
Hosur, Nagercoil, Puducherry
Work from Office
Assist the Sales team for product knowledge/customer services. Maintain strong relationships with customers. Conduct market research & execute sales plan. Oversee the sales performance of team for business growth. Achieve Sales and Revenue targets. Required Candidate profile Any graduate with min 1 year of sales exp. Good communication skills Leadership/Convincing skills Understanding of client requirement Share CV at Jyoti@theinfinityspace.com / 93283 80990 Sr HR Jyoti Perks and benefits On Roll with Axis Group Mediclaim Career Growth
Posted 1 week ago
1.0 - 6.0 years
2 - 5 Lacs
Noida, Greater Noida, Delhi / NCR
Work from Office
RECRUITING FOR VOICE PROCESS ONE YEAR INTERNATIONAL VOICE EXPERIENCE IS MANDATE 24*7 WORKING CULTURE + BOTH SIDE CAB SUPERLATIVE COMMUNICATION REQUIRED SALARY UPTO 40K IN HAND CONTACT AVNEET KAUR 8588840209 Required Candidate profile GRAD/UNDERGRAD CAN APPLY IMMEDIATE JOININGS ONLY WALKIN INTERVIEWS ONLY IN NOIDA
Posted 1 week ago
3.0 - 6.0 years
17 - 18 Lacs
Guwahati
Work from Office
To guide the Service Mechanics in technical problem solving and de-bottlenecking at the dealerships. To increase dealer s profitability by service schemes like annual maintenance contracts, service improvements etc. To project the service activities, initiatives taken in the area office in the organization for cross fertilization of ideas To provide a single window between the area office and the other departments of the company on all service matters. To provide feedback on competition new service schemes launched to the head of service and the zonal sales managers. To interface with the marketing service cell and the manufacturing cell at the HO for speedy resolution of service issues at the area office like pending warranty claims, chronic problems, BDTs etc. To audit new dealership for approving it for commissioning Conducting service audits periodically as per the company norms Product training of the dealer, workshop manager service mechanics Experience 3 to 6 yrs experience in Tractors service Industry Preferred Qualifications B. Tech/B. E/Diploma General Requirements
Posted 1 week ago
2.0 - 6.0 years
1 - 5 Lacs
Gurugram
Work from Office
About Us At SBI Card, the motto Make Life Simple inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. What s in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded! We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to overall development of an employee through comprehensive learning development framework Role Purpose Responsible for monitoring, reviewing, tracking, investigating and reporting of Information Security Incidents which are getting recorded or notified through various sources. The role is also responsible for monitoring technology landscape and associated services for security flaws and incidents, analyzing reported/identified security incidents and ensure timely contentment and remediation of the same. Role Accountability Monitor and analyze the alerts generated on incident management consoles such as SIEM, DLP, Threat Intelligence etc. Investigate, log, update and resolve Security Incident within the agreed timeline and as per defined process Run Incident management bridge, follow escalation matrix as defined in the process document Conduct Root cause analysis and prepare incident report as per the agreed format Monitor InfoSec owned managed Infrastructure for issues Identify and block various IOCs with applicable security policies / configuration changes Work closely with cross-functional teams within SBI Card and partner with key stakeholders to manage security issues/incidents within defined timelines Maintain and publish Security incident MIS reports as per agreed process at predefined frequency Perform process documentation and compliance adherence Measures of Success Timely Logging, Investigating, updating, resolving and reporting of Security Incidents Timely and accurate publication of MIS / business dashboards Increase in maturity incident coordination, improvement in response time by all stakeholders Creation and publication of Incident report as per the prescribed format within the agreed timeframe Process Adherence as per MOU Technical Skills / Experience / Certifications Knowledge of Security Operations Center (SIEM, DLP, Anti-Virus etc. alert review and tirage) Knowledge of Security Incident Management Knowledge of Windows UNIX Operating system Basic knowledge on ITIL procedures Understanding of Security Terminology i. e. Network Security, Vulnerability, Anti-Virus, Virus/Trojans/Spam/Attack Pattern Knowledge of Information security management standards like ISO 27001, CEH, CHFI Strong overall ability to troubleshoot and analyze all hardware and software issues Industry-standard certifications such as ISO27001 LI, CCNA or other desired security certifications as preferred. One or more of the following certifications: GIAC Information Security Expert (GSE) or GIAC Certified Incident Handler (GCIH). Competencies critical to the role Stakeholder Management Analytical ability Process Orientation Problem Solving Qualification Bachelor degree / B. tech in Computer Science / IT or related discipline Preferred Industry BFSI / NBFC /E-commerce/IT ITES / Telecom
Posted 1 week ago
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