2071 Telecom Jobs - Page 49

About PhonePe Group: PhonePe is India s leading digital payments company with 50 crore (500 Million) registered users and 3.7 crore (37 Million) merchants covering over 99% of the postal codes across India. On the back of its leadership in digital payments, PhonePe has expanded into financial services (Insurance, Mutual Funds, Stock Broking, and Lending) as well as adjacent tech-enabled businesses such as Pincode for hyperlocal shopping and Indus App Store which is Indias first localized App Store. The PhonePe Group is a portfolio of businesses aligned with the companys vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services. Culture At PhonePe, we take extra care to make sure you give your best at work, Everyday! And creating the right environment for you is just one of the things we do. We empower people and trust them to do the right thing. Here, you own your work from start to finish, right from day one. Being enthusiastic about tech is a big part of being at PhonePe. If you like building technology that impacts millions, ideating with some of the best minds in the country and executing on your dreams with purpose and speed, join us! About Us: Phonepe is the leader in the UPI based payments in India with a market share of more than 40%. Our goal is to make payments so easy, safe and universally accepted that people never feel the need to carry cash or cards again. We believe India is at the cusp of a new mobile revolution, which will change the way we manage our money on the go. We see ourselves facilitating this change, through technology and dogged customer centricity. PhonePe went live in 2016 and crossed 5 bn transactions on its platform in 2019. In 2020, PhonePe forayed into diverse areas with the launch of insurance and super funds. Today we have a customer base of 260+ mm users and 16 mm merchants live on our platform. Job Objective: Mass offline team focuses on driving PhonePe acceptance at offline merchants across urban and rural markets across the country. TSM is responsible for accelerating our presence in offline space by driving merchant acquisition servicing within an assigned geographical area through a team of Business Development Executives. The incumbent will play a key role in driving market share of PhonePe in offline business The role will manage a team of 8-10 BDE/RTLs report to the Area Sales Manager. Responsibilities: Business Growth - Grow merchant network by driving acquisition and servicing to attract and retain them Drive quality in execution by audits and review mechanisms Meet merchants to present products and manage escalations Monitor competition within assigned territory and share inputs with leadership team Drive acquisition and winbacks productivity to ensure right ROI Ensure payout closure and NOC from BDEs and FLs/TLs for all payments Brand Visibility - Ensure brand visibility in assigned territory leveraging collaterals provided by the organization Participate in promotional events and other BTL activity (e.g. Road shows and trade shows) to cultivate customer relationships. People Management- Facilitate hiring of BDEs/ TLs to ensure 100% manning in their territories Onboard and provide on-the-job-training to the front line sales team to improve performance Monitor KPIs and coach team members on an ongoing basis Work towards retention and engagement of the front line sales team Drive execution rigor by being in the market and observing BDEs/TLs Motivate the team by regularly communicating about monthly schemes and incentives. Requirements: MBA from Tier 2/3 campus with good academic record Proven working experience of 2 - 4 years in sales managing sales team (off roll / on roll) Experience in Telecom, FMCG, Retail are highly preferred (B2C experience) Excellent interpersonal skills and a strong sales/customer service focus Field sales experience with proven track record of increasing sales and revenue Exposure to the start up environment is an added advantage. Problem solving abilities with strong bias for impact Strong ethics and discretion while dealing with customers Drive for result, able to demonstrate/quantify success relative established targets and metrics PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles) Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy Working at PhonePe is a rewarding experience! Great people, a work environment that thrives on creativity, the opportunity to take on roles beyond a defined job description are just some of the reasons you should work with us. Read more about PhonePe on our blog . Life at PhonePe PhonePe in the news

About Us SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto Make Life Simple inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity inclusive employer and welcome employees without any discrimination on the grounds of race, color, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. Join us to shape the future of digital payment in India and unlock your full potential. What s in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning development framework Role Purpose Manage channel partners handling tele calling responsibilities for the assigned recovery portfolio. Role Accountability Execute recovery strategy for the site, track performance and give inputs to Portfolio Manager Monitor channel partner performance through a structured review mechanism and ensure appropriate capacity planning Formulate strategies for low performing segments/markets and implement the same with vendor sites. Guide vendors to design a competitive incentive plan to ensure performance improvement Review Portfolio both Qualitatively Quantitatively at account/NRR/Region / Channel level in order to identify gaps/issues Strategise and segment portfolio churning on dialer prioritizing at various cuts in terms of Vintages / Occupation segment / Geography /any new product-variants to improve efficiencies and performances Conduct call sampling across portfolio segments in line with the call listening framework and share observations on call and portfolio quality with concerned stakeholders Manage the uptime for all SBI Card collection systems at the vendor site to ensure uninterrupted production and coordinate with Internal stake holders to ensure business continuity in the event of downtime of vendor CRM / Dialer systems /Telecom resources Identify portfolio segments for initiation of legal approaches such as- Mediation, Conciliation, Lok Adalat and arbitration in order to extract on identified accounts and attend all camps as required Identify right sets of accounts for TC-retention, adopting a segmented approach basis past delivery-trends Analyze action codes on daily basis and propose action plan to improve performance and right identification of field referral Ensure necessary training /certifications for tele calling staff in line with compliance requirements Conduct spot audits to ensure adherence to regulatory and internal guidelines on data security in all recovery operations at channel partner sites Track performance of all agents on key performance metrics daily to identify any adverse trends either or performance or call-quality or in disciplined behavior e.g. frequent late-logins, uninformed/unplanned leaves, low TOS, non-adherence to compliance guidelines, etc. and take suitable remediation measures Manage agency payouts in line with the business SLA model and ensure billing within defined timelines; Keep track of accuracy in different components of agency payouts - Actual Headcount deployed; PRI Lines, Contest, Team Engagement, etc. Measures of Success Rate of Recovery (ROR) Money Recovered NFTE productivity PLI penetration Waiver Targets Tele Retention rate NFTE training coverage Customer complaints volume Vendor SLA adherence No adverse observations in internal/external audits Process adherence as per MOU Technical Skills / Experience / Certifications Credit Card knowledge along with good understanding of Collection Processes Knowledge of dialer strategies Experience of managing large distributed vendor teams Competencies critical to the role Stakeholder Management Result Orientation Process Orientation Problem Solving Skills Qualification Post-Graduate / Graduate in any discipline Preferred Industry Credit Card

About Us SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto Make Life Simple inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity inclusive employer and welcome employees without any discrimination on the grounds of race, color, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. Join us to shape the future of digital payment in India and unlock your full potential. What s in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning development framework Role Purpose Manage channel partners handling tele calling responsibilities for the assigned Collections portfolio. Role Accountability Execute collection strategy for the site, track performance and give inputs to PM Monitor channel partner performance through a structured review mechanism and ensure appropriate capacity planning Review Portfolio both Qualitatively Quantitatively at account/NRR/Region / Channel level in order to identify gaps/issues Strategise and segment portfolio churning on dialer prioritizing at various cuts in terms of Payment due date / Occupation segment / billing cycle / Geography / CM NM / any new product-variants to improve efficiencies and performances Conduct call sampling across portfolio segments in line with the call listening framework and share observations on call and portfolio quality with concerned stakeholders Manage the uptime for all SBI Card collection systems at the vendor site to ensure uninterrupted production and coordinate with Internal stake holders to ensure business continuity in the event of downtime of vendor CRM / Dialer systems /Telecom resources Identify portfolio segments for initiation of legal approaches such as- Mediation, Conciliation, Lok Adalat and arbitration in order to extract on identified accounts and attend all camps as required Ensure Field-referral rates are in line with business-targets by identifying right sets of accounts for TC-retention as well as Field referral, adopting a segmented approach basis past delivery-trends Analyze action codes on daily basis and propose action plan to improve performance and right identification of field referral Ensure necessary training /certifications for tele calling staff in line with compliance requirements Conduct spot audits to ensure adherence to regulatory and internal guidelines on data security in all collection operations at channel partner sites Track performance of all agents on key performance metrics daily to identify any adverse trends either or performance or call-quality or in disciplined behavior e.g. frequent late-logins, uninformed/unplanned leaves, low TOS, non-adherence to compliance guidelines, etc. and take suitable remediation measures Manage agency payouts in line with the business SLA model and ensure billing within defined timelines; Keep track of accuracy in different components of agency payouts--Actual Headcount deployed; PRI Lines, Contest, Team Engagement, etc. Measures of Success Resolution Rate Normalisation Rate Roll back rate KP targets PLI penetration Money collected NFTE productivity Tele Retention rate NFTE training coverage Customer complaints volume Vendor SLA adherence No adverse observations in internal/external audits Process adherence as per MOU Technical Skills / Experience / Certifications Credit Card knowledge along with good understanding of Collection Processes Knowledge of dialer strategies Experience of managing large distributed vendor teams Competencies critical to the role Stakeholder Management Result Orientation Process Orientation Problem Solving Skills Qualification Post-Graduate/Graduate in any discipline Preferred Industry Credit Card

About the company SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto Make Life Simple inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity inclusive employer and welcome employees without any discrimination on the grounds of race, colour, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. Join us to shape the future of digital payment in India and unlock your full potential. What s in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning development framework Role Purpose To ensure timely and accurate fraud alert decisioning to prevent and detect frauds, ensure adherence to regulatory compliance and deliver appropriate customer experience. Role Accountability Fraud Prevention, Detection, Monitoring Compliance: Analyze applications/transactions for patterns to unearth frauds make decisions / judgements to approve/decline the applications or block / unblock cards Communicate with the applicant / customer to understand the patterns make judgments to approve/decline the applications or block / unblock cards Report/Share Fraud Modus Operandi observed with the analytics team management for early detection prevention of frauds through appropriate rule coding Ensure adherence to regulatory compliance on KYC and transaction monitoring Fraud awareness to customers to safeguard them against potential fraud threats Action suspected fraud alerts while delivering the best levels of customer experience Process Excellence: Ensure application and transaction fraud alert decisioning for low/ medium risk cases Ensure adherence to process SOPs customer contact policies Measures of Success Productivity (No. of cases decisioned in a day) as per MOU Fraud Decisioning Accuracy Fraud Catch Rate False Positive Rate Fraud trends highlighted and process improvement opportunities suggested Process Adherence as per MOU Technical Skills / Experience / Certifications Basic knowledge of Fraud Management, Application Sourcing and Transaction Processing systems and KPI Experience of documenting case facts Competencies critical to the role Analytical Ability and Problem Solving Decisiveness Listening skills Process Orientation Qualification Graduate in any discipline from a reputed and recognized institute / University Preferred Industry Banking / Financial Services / E-Commerce / Fintechs / Telecom / Insurance

About Us Exotel is the emerging market s leading full-stack customer engagement platform and business-focused virtual telecom operator. Incorporated in 2011, Exotel s cloud-based product suite powers 50 million daily engagements across voice, video and messaging channels. Exotel powers unified customer engagement to over 6000 companies in 60+ countries, including India, SE Asia, the Middle East, and Africa. Today, some of the fastest-growing companies in the emerging markets (Ola, Swiggy, Flipkart, GoJek, Byju s, Urban Company, HDFC Bank, Zomato, Oyo, etc.) manage their customer engagement with Exotel s suite of communication APIs, Ameyo s omnichannel contact centre (merger), and Cogno AI s conversational AI platform (acquisition) over the cloud. They re a $100 million Series D-funded company. Tech @ Exotel Exotel engineering solves some cool infrastructure-level problems to ensure no one misses a call or an SMS. Our focus is on building a very fault-tolerant, loosely coupled, scalable and real-time distributed system We are generally agnostic of language, technology or tools. Currently, our tech stack is built on Golang, Node.js, Ruby, Java and PHP. We use Aerospike, and MySQL as data stores, ElasticSearch for search and Beanstalkd for queuing We emphasize a lot on clean abstractions of code, loosely coupled services and good coding practices We are very strong believers in "you built it, you own it!". And running a distributed system is very different from just building one! We are crazy about high availability Platform Engineering @ Tech @ Exotel The platform engineering group is responsible for the distributed-system (cloud) infrastructure (on which the rest of the exotel microservices are developed and deployed), as well as the data infrastructure. The team s deliverables significantly influence the reliability (resilience, uptime, accuracy, security, etc.), usability, scalability and optimality of the overall Exotel stack. The deliverables improve engineering and business productivity by abstracting the distributed system complexities and data management overheads. Some of the key responsibilities of the team include: 1) Enhancing the platform by exploring and adopting new technologies (E.g. Orchestration engines, serverless, big data) and optimizing the architecture/implementation 2) Ensuring SLAs are met by monitoring and optimising the deployments Job Role Role of a Software Engineer 2 - Infra Engineering includes Design, develop, test and maintain software for pipelines and tools catering to platform-wide concerns: Microservice chassis or templates, Service discovery, Monitoring/logging, Automated deployments, IPC (distributed queues), Data infrastructure, Security, etc. Participate in the exploration and adaptation of new technologies such as Containers and Orchestration, Serverless, IDPS, and Platform as a service Monitor existing deployments to ensure committed SLAs are met A lot of focus in what you do will be outside of just adding features and will be related to pushing a distributed system to its limits - you will be constantly thinking of "how do I scale out my cluster to twice its size with 60 seconds", "how do I increase the platform uptime from 99.95 to 99.99", "how to shave off a few extra milliseconds in response times". What does it take We are looking for candidates with a strong understanding of computer/distributed systems and strong programming skills. We want people who love designing and engineering distributed systems (which is a lot more than programming) Must-haves Strong in Computer Science fundamentals Strong exploratory and learning skills for exploring/learning new-age technologies Strong understanding of distributed systems and networking concepts Comfortable in few of Java / Go / Scala / C++ / C / C# / Shell scripting/ Python Experience with one of the cloud platforms (AWS, GCP, Azure) and Linux Experience with one of IAAC technologies (Ansible/Chef or Puppet; terraform/cloud formation, etc) Experience with a few of the following: containers and orchestration frameworks (E.g. K8s), Logging (Rsyslog), Monitoring frameworks (Prometheus, Nagios), CI/CD pipelines , Security frameworks A "DevOps" mindset. You own (maintain, administer) what you will develop. Good-to-haves Experience with a few of the following: Databases (E.g. Mysql, Aerospike), Distributed databases (Elastic Search, Redis, etc.), Data Analysis platforms Exposure to AI/ML technologies Practical Experience in managing Production scale systems Experience: 2-4 years

About Us Exotel is the leading customer engagement platform and virtual telecom operator in emerging markets. Since 2011, Exotel has enabled over 50 million daily interactions through its cloud-based suite of communication tools spanning voice, video, and messaging channels. Trusted by 6,000+ companies across 60+ countries, Exotel empowers unified customer engagement in markets such as India, Southeast Asia, the Middle East, and Africa. Some of the fastest-growing companies, including Ola, Swiggy, Flipkart, Byju s, Urban Company, HDFC Bank, and Zomato, rely on Exotel for their customer communication needs. With a robust ecosystem combining Exotel s communication APIs, Ameyo s omnichannel contact center, and Cogno AI s conversational platform, Exotel is now a $100 million Series D-funded company with an ARR of $60 million. Tech @ Exotel Exotel engineering solves some really cool infrastructure level problems with the goal of ensuring no one misses a call or an SMS. Our focus is on building very fault-tolerant, loosely coupled, scalable and real-time distributed system We are generally agnostic of language, technology or tools. Currently, our tech stack is built on Golang, Node.js, Ruby, Java and PHP. We use Aerospike, MySQL as data stores, ElasticSearch for search and Beanstalkd for queuing We emphasize a lot on clean abstractions of code, loosely coupled services and good coding practices We are very strong believers in "you built it, you own it!". And running a distributed system is very different from just building one! We are crazy about high availability. Engineering Team @ Exotel The Product Engineering Team builds applications and products enabling customers to use our core services such as Voice and messaging, grammatically. The team builds endpoints with Identity, Authentication, and Management layers for other developers/programs to consume our core services. Examples include integration into other CRM services such as Zoho, Freshdesk, etc OR into customers own workflows. It also focuses on building the work-flows as UI elements that can be used by customers. Software engineering within the Product Engineering team involves all aspects of software engineering: designing and architecting services and features, development, testing, instrumentation, deployment, stabilization, and operations. You will be working on the core cloud telephony platform and products. A lot of focus in what you do will be outside of just adding features - you will be constantly thinking of "how do I scale out my cluster to twice its size with 60 seconds", "how do I increase the platform uptime from 99.95 to 99.99", "how to shave off a few extra milliseconds in response times" etc. What we are looking for We are looking for technically very strong candidates, with a strong understanding of computer systems. We want people who love designing and building infrastructure components and large complex services. We are looking for engineers driven by a passion to create applications systems that can redefine the contact center communication space. What you will do You will be a part of the Product Engineering team at Exotel. Specifically, we are looking for engineers for building services and dashboard backends that help customers use Exotel in a variety of ways. Responsibilities include end-to-end software engineering aspects: Designing and plan systems, services, and components Development Testing Deployment Instrumentation, dashboarding, and monitoring Debugging production issues and handling production incidents Stakeholder management Mentoring and technical evangelizing Must-haves 2-5 years of experience with a Bachelor / Masters Degree in Computer Science or equivalent. Experience in application development in product engineering organizations. Very strong in Computer Science fundamentals Expertise with one of Java /Core Java/ Go /Python Expertise in Reactjs. Experience in working with web Services, REST APIs / SOAP / RPC/ Spring /Spring Boot Experience building large scale distributed systems OR done core systems programming Knowledge of different data stores, data modeling, and scaling them A "DevOps" mindset. You own what you will develop. Excellent written and verbal communication skills, with strong attention to detail and a head for problem-solving. Team-player, flexible, and able to work in a fast-paced environment Good-to-haves Exposure to telephony protocols,contact Centre. ISDN, SIP, WebRTC others like TCP/UDP, etc. Exposure to databases like Mongo, Redis, Mysql, or other relations DBs Strong understanding of Microservice design and distributed architecture Exposure to build and deploy pipeline and tools

Required Skills Domain | Telecom / Communications Equipments (Others/Not classified) | Network Interface Devices Technology | Networking Knowledge, Concepts | Network Services Technology | Network Support | L3 Support Technology | Data Center Administration | Networking Technology | Networking Knowledge, Concepts | Network Security Education Qualification : Engineer - B.E / B.Tech / MCA Certification Mandatory / Desirable : Technology | Networking Certifications | CCNP | CCNP Security Hardware and Network: 1. Troubleshoot reachability issues. Validate hardware errors by the use of Show commands and verifying. 2. Communicate with vendors, OEM for replacements, upgrade of HW and application. 3. Troubleshoot issues independently and guide the team members for resolution. 4. Handle situations during incidents while communicating with the business. VPN: 1. Configuring VPN tunnels and hashing algorithm understanding. 2. Perform changes upon request, document and educate the team on the changes. 3. Packet captures on VPN device and end user devices. Proxy: 1. Install and setup proxy servers according to the customer`s requirement. 2. Acquire knowledge on the entire environment, document and transfer the same through trainings. Firewall 1. Install and setup Firewall according to the customer environment (Customization). 2. Optimization of the rule sets. 3. Triage with different teams to implement new projects. 4. Multitenant Architecture, application security architecture. Load Balancing 1. Differentiate - Local Traffic Manager and Global Traffic Manager. 2. Install and setup Load Balancing as per the customer`s requirements (Customization). 3. Configure custom load balancing rules (Ex: I rules). 4. Triage with the server teams to identify and isolate nodes. Technical Skills: 1. Network components and devices 2. VPN connection security 3. Proxy 4. Firewalls 5. Network load balancing Behavioral Skills: 1. Email Communication, presentation and public speaking 2. Strategic thinking, transactions processing and planning 3. Analytical thinking and scientific temperament 4. Interpersonal skills and nurturing relationships 5. Customer Service orientation and business appreciation

Create your own path - autonomy and freedom to define the vision of the role and be the one responsible to make it happen. Close collaboration with team members - play a critical role in bridging gaps and thinking through hard problems with the cross functional departments to bring user feedback to the forefront and transform product design solutions. 10X - Be part of a fast-growing organization with ambitious plans to expand into multiple more markets and verticals, and help be the one to make it happen. What you will do Design user flows and solutions of problem statements given. Understanding of product development from a design thinking perspective to craft flows that will best suit customers wants and needs through rapid iteration and feedback loops. Design flows, wireframes, prototypes, and interface elements at different fidelity levels to help visualize and communicate ideas to both design and non-design stakeholders. Collaborate with product managers and engineers to take products from discovery to delivery. Work closely with the internal tech development team or external developers to implement MVPs to high quality user interface design output Conducting customer and product discovery interviews, through facilitating and planning workshops and other design-centric methods, to identify solutions led by the problem statement given. Support the team to test and optimize MVPs / customer journeys to increase engagement and conversion rates - while reducing customer drop-offs and obtaining PMF as the end outcome. Who you will be working with Product Designers, GTM Team, Product Managers & Engineers What we are looking for 2-3 years experience as a product / UIUX designer with relevant experience in ecommerce/tech startups Solid product design thinking and understanding of end-to-end design processes. Ability to define user problems through research methods. A thinker: Ability to synthesize findings from both qualitative and quantitative data to derive insights and recommendations A communicator: Ability to communicate design decisions to team members and rationalize decisions proposed A hustler: Able to adapt to fast-paced, cross functional environments in an agile setting Strong foundations of typography, color and visual layout. [Bonus] Has done regional work before

Understand technical product capabilities, functionalities & use cases of network software products for telecom operators. Design and manage marketing collateral, including product brochures, case studies, white papers, and web content. Prepare product presentations to bring out technical merits & USP s effectively. Work on market analysis, product positioning & competitive landscape study in network OSS/BSS field. Lead website & product brochure design including technical content & messaging for marketing campaigns of hi-tech B2B products. Support sales and technical teams with product presentations and value propositions. Technical Knowledge Basic understanding of telecom/mobile technologies and enterprise data networks. Working knowledge of IT systems, computers & network technologies. Hands-on experience on presentation tools such as Microsoft 365 is preferred. Exposure to digital marketing & social media campaigns. General Skills Strong marketing and analytic thinking skills with a creative mindset. Excellent presentation and interpersonal skills. Strong communication & writing skills. Ability to thrive in a dynamic and fast-paced environment.

Hands on of following OSM concepts a. Service Order Management(SOM) and Technical Order Management ( TOM) b. Orchestration c. In flight Order change management, revisions. d. XQuery plugin development Should have Implemented/customized OSM Implementation and experience of OSM Automation using XSLT, XQuery, Java, and DB Plugin Hands on experience in areas of Java/J2EE, OSM based XML APIs and Web Services, WebLogic. Sound knowledge of Telecom Order Management and Provisioning applications and requirements Familiarity with Enterprise Telecom business services. Required qualifications to be successful in this role: Position: Software Engineer-OSM Developer Experience:- : 3-5 years Category: Development Location: Hyderabad, Bangalore, Chennai Education: Computer Science (BE / BTech / MTech / MS) from Tier I Premier institutes Skills: Java Microservices Java Management Extensions JMX Java Management Extensions JMX Telecommunications .

Managing the Grievances of Renewals Managing the ECS Management generic email ID and escalations management Liaison with the cross functions to find the RCA Analyzing the data to interpret meaningful conclusions to help suggest the next course of action to curtail grievances Ensure adherence to documented processes, procedures and controls Measure of Success Clear reduction in the grievance Valuable Insights to fix the issues and tracking of solve. 100% RCA within the stipulated timeline 100% email responses within the TAT Key competencies/skills required Solution Oriented Ability to handle pressure and meet deadline Attention to detail & Process Oriented Good command on Excel/PPT Ability to analyze complex data Good interpersonal skills and ability to work in cross functional environment DESIRED QUALIFICATIONS & EXPERIENCE Should be a graduate, preferably with a professional qualification. Must have a minimum of 5 years experience in managing the auto debits and grievances. Knowledge of Life Insurance is preferred. FOR LATERAL MOVEMENT, Candidates who have a performance rating of G2V2 & have completed 12 months in the current role Candidates who have a performance rating of G3V3 & have completed 18 months in the current role KNOWLEDGE / SKILLS / ABILITIES Experience of working in operations and customer service preferably in Banking, Telecom or Financial service companies Detailed to attention Solution centricity Strong understanding of financial services ecosystem and payments is must Customer centricity & Servicing attitude Good communication skills & Strong Customer Focus

Managing the renewal refunds Highlighting double debit cases to cross function teams for refund. Analyzing the data to interpret meaningful conclusions to help suggest the next course of action to curtail such cases Managing the Credit Card Registration and Transaction Liaison with the service providers for timely registration and transaction. Ensure adherence to documented processes, procedures and controls Measure of Success Timely registration and transaction of Credit Card auto debits. 100% double debit cases highlighted to cross function team within 24 Hrs. Clear reduction of TAT in refunds Key competencies/skills required Solution Oriented Ability to handle pressure and meet deadline Attention to detail & Process Oriented Good command on Excel/PPT Ability to analyze complex data Good interpersonal skills and ability to work in cross functional environment DESIRED QUALIFICATIONS & EXPERIENCE Should be a graduate, preferably with a professional qualification. Must have a minimum of 5 years experience in managing the auto debits & Vendor management. Knowledge of Life Insurance is preferred. FOR LATERAL MOVEMENT, Candidates who have a performance rating of G2V2 & have completed 12 months in the current role Candidates who have a performance rating of G3V3 & have completed 18 months in the current role KNOWLEDGE / SKILLS / ABILITIES Experience of working in operations and customer service preferably in Banking, Telecom or Financial service companies Detailed to attention Solution centricity Strong understanding of financial services ecosystem and payments is must Customer centricity & Servicing attitude Good communication skills & Strong Customer Focus

Job Description: Possess the skills : JavaScript, CSS3, HTML, Dojo, AJAX, libraries like Jquery, lodash, JSON, CURL, XML. Strong experience in GUI development for any telecom products. Work experience in Optical domain / Telecom Networking domain. Essential hands on Linux, GIT, JENKINS, pipeline. Essential hands on Robot framework, Selenium. Possess the skills : JavaScript, CSS3, HTML, Dojo, AJAX, libraries like Jquery, lodash, JSON, CURL, XML. Strong experience in GUI development for any telecom products. Work experience in Optical domain / Telecom Networking domain. Essential hands on Linux, GIT, JENKINS, pipeline. Essential hands on Robot framework, Selenium.

Handle incoming customer calls Provide accurate information regarding telecom services, billing inquiries & technical support Engage customers in upselling conversations to promote additional telecom services. If interested Apply Required Candidate profile UG/ Grad/ B.E/ Btech can apply Excellent verbal communication skills with a clear and professional tone. Strong problem-solving ability Demonstrated experience in upselling or cross-selling techniques Perks and benefits cabs Unlimited Incentives mediclaim

Job Description: 5-7 Years of expertise in designing, implementing, administering, and troubleshooting network and IP telephony infrastructure devices, including firewalls, routers, switches, CUCM, PBX etc. 2-3 Years of experience in team handling or Manager level B. E/BSC/BCS or equivalent Valid CCNP certification Hands-on experience in network systems and troubleshooting Hands-on experience (L2/L3) in Router, Switches, CUCM/IP telephony) Good knowledge of network environment (LAN, WAN, WiFi, routers, switches, in large networks) Good knowledge of Network communication (Ethernet, TCP/IP, SDWAN, VPN etc, ) Worked on Firewall and having detail knowledge on enterprise security Knowledge of inventory management Ability to lead team-building initiatives Job Responsibilities: Seeking a skilled, dedicated and proactive assistant Network Manager with strong interpersonal and Technical skills to operate a large-scale LAN/WAN network and telecom (IP telephony) infrastructure deployed across India. Participate in network design and implementation for operation and project work. Need to participate in passive and active material technical evaluation and comparisons. Assist team and provide network support across pan India locations. Assist team to install, configure and support network (wired and wireless) and telecom (PBX/CUCM/IP Telephony) equipment. Coordinate with vendors, partners, and service provider s internal and external stakeholders. Provide network support to users. Develop and monitor policies for the use of network resources. Implement and manage disaster recovery and back up. Evaluate and recommend security, network improvements and system upgrades. Monitor network (wired and wireless) to ensure optimal performance. Create and maintain network users/permissions. Test release of products to minimize user impact and ensure compatibility. Create technical support documentation. Meet regularly with senior managers/Team to develop and report on strategic plans for team objectives Fill in for senior managers as needed, oversee budgets, and coordinate schedules, inventory, and supplies Monitor customer and client satisfaction and quality assurance, reporting any problems, accidents, unsafe conditions, or equipment trouble to senior managers Set daily employee objectives and schedules to achieve and exceed company productivity and better performance Define best practices under the guidance of Manager. Support and maintain hardware and software infrastructure according to best practices. Platforms includes routers, switches, firewalls, load balancers etc. Diagnose problems and solve issues, often under time constraints. Hands on to resolve critical issues in limited time Assist in the development of guidelines and procedures for administration and security best practices; Provide network documentation Monitor network usage, proactively anticipate problems and suggest solutions Work in an agile environment.

Job Title: Senior Analyst/ Data Scientist - SAS Chennai | Bangalore Tiger Analytics is a global AI and analytics consulting firm. With data and technology at the core of our solutions, our 2800+ tribe is solving problems that eventually impact the lives of millions globally. Our culture is modeled around expertise and respect with a team-first mindset. Headquartered in Silicon Valley, you ll find our delivery centers across the globe and offices in multiple cities across India, the US, the UK, Canada, and Singapore, including a substantial remote global workforce. We re Great Place to Work-Certified . Working at Tiger Analytics, you ll be at the heart of an AI revolution. You ll work with teams that push the boundaries of what is possible and build solutions that energize and inspire. What do we expect? Must have: 2+ years of hands-on experience in SAS is mandatory Advanced knowledge of SQL and SAS Macros for data extraction and manipulation Knowledge of statistical modelling and machine learning techniques in SAS/Python Strong logical thinking and business acumen Excellent written and verbal communication skills Good to have: Experience working with SAS Viya environment Experience working with visualization and dashboarding tools Experience working in Telecom domain You are important to us, let s stay connected! Every individual comes with a different set of skills and qualities so even if you don t tick all the boxes for the role today, we urge you to apply as there might be a suitable/unique role for you tomorrow. We are an equal opportunity employer. Our diverse and inclusive culture and values guide us to listen, trust, respect, and encourage people to grow the way they desire Note: The designation will be commensurate with expertise and experience. Compensation packages are among the best in the industry .

KONE Technology and Innovation Unit (KTI) is where the magic happens at KONE. Its where we combine the physical world - escalators and elevators - with smart and connected digital systems. We are changing and improving the way billions of people move within buildings every day. We are on a mission to expand and develop new digital solutions that are based on emerging technologies. KONE s vision is to create the Best People Flow experience by providing ease, effectiveness and experience to our customers and users. In line with our strategy, Sustainable Success with Customers, we will focus on increasing the value we create for customers with new intelligent solutions and embed sustainability even deeper across all of our operations. By closer collaboration with customers and partners, KONE will increase the speed of bringing new services and solutions to the market. R&D unit in KTI is responsible for developing digital services at KONE. It s the development engine for our Digital Services such as KONE 24/7 Connected Services , Office Flow and Partnership Ecosystem . We are looking for a Digital Operations Specialist to manage and support the KONE Remote Monitoring Device & Application related operations across different countries. The primary focus will be to effectively support the operational activities and managing the device operations activities performed by Partner team to ensure smooth execution of daily activities understanding the Infra and overall landscape. Work closely with product team, frontlines, telecom providers, ensuring the alarm phone connectivity and related operations. The ideal candidate should have technical expertise in cloud services, telecom network technologies, and the ability to ensure smooth device operations. Role description: Maintain technical expertise of the KONE Remote Monitoring physical and application layers Experience on device operations activities performed and work closely with Partner team to ensure smooth execution of daily activities and focus on continuous improvement understanding the device functionalities and infra in detail Worked on Cloud operations management (Azure preferred / AWS) Implement automation tools/scripts to streamline operations and reduce manual efforts Enable up-to-date documentation of configurations, and runbooks Hands on working on ticketing tools (SNOW, Jira) Ensure SLA and KPI adherence according to service management practices and drive Problem Management Support where appropriate global and local business units in complex and often cross-technology troubleshooting, on-site and remotely Collaborate with multiple partners, Super Users, Front Line and support teams for issue investigation and resolution DB (MS SQL) to work on large data and able to make insights (nice to have) Work closely with Ops Manager for Service Improvement actions, such as service status reporting, and continuous development of agile and DevOps way of working. Represent KRM solution in cross-teams technical troubleshooting exercises, including high-priority taskforces, complex investigations, and future technology deployments. Collaborate with Product Development team and other technology leads to always fix, improve and roadmap the future of our solution. Education: Bachelor s or Masters degree in Electronics or Telecommunications, or a related field. Required skills and expererience: Minimum professional experience 6 years and proven experience in device / digital operation support Hands on working with IoT and alarm devices / telecom connectivity and protocols Experience with reporting, monitoring and automation tools and technologies Experience in Incident, Request and Change Management activities meeting SLAs & KPI Excellent problem-solving and troubleshooting skills. Excellent stakeholder s communication skills and work collaboratively with direct and virtual teams DevOps concept/ related tool experience Nice to have MS SQL or any cloud database - nice to have Knowledge of integration technologies Experience and knowledge working in a Lean & Agile team We offer As KONE is a global leader in the elevator and escalator industry, this is a key role and a great opportunity to build the future cities through improving how people live, work and play in the cities and to help us continue innovating and making magic happen also in the future. You will be working with highly dynamic teams significantly investing time and effort on how we develop services and solutions. You get a chance to work with and participate in further developing products that are used by billions of users daily. Products that are widely recognized for their quality and innovation. At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life. Read more on www. kone. com/careers

Hiring for UK Lead Generation Process Fixed shifts and weekend offs Outbound Process Grad / UG can apply Need min 1 yr experience Salary - 31,400 in hand Unlimited incentives Virtual interviews Telecom Process (Need relevant exp) Nandni@7291098048

Capgemini Invent Capgemini Invent is the digital innovation, consulting and transformation brand of the Capgemini Group, a global business line that combines market leading expertise in strategy, technology, data science and creative design, to help CxOs envision and build whats next for their businesses. Your Role Lead and manage transformation initiatives for clients in Telecom and other industry sectors such as Pharma, Insurance, and Consumer Products, ensuring alignment with organizational goals and objectives. Work closely with clients to understand their priorities, shape their transformation roadmaps, and drive the innovation agenda, with a strong focus on digital and technological advancements. Provide structure to complex client challenges and utilize your expertise to conceptualize, develop, and implement industry-standard methods, tools, and approaches. Elicit requirements from varied stakeholder groups and precisely capture business problems, value drivers, and functional/non-functional requirements. Assess and model processes, data flows, and technology to understand the current value and issues, and identify opportunities for improvement. Conduct comprehensive process reviews for end-to-end value chains across diverse industries. Identify and address business priorities, delivery challenges, and operational gaps. Create and monitor success measurement tools like scorecards and KPIs. Interact with vendors, designers, architects, and developers to understand limitations, deliver elements of system design, and ensure that business requirements and use cases are handled. Translate business requirements into functionality and assess the risks, feasibility, opportunities, and business impacts of various solution options. Own end to end documentation of requirements including version control and required signoff. Your Profile 4 to 10 years of Experience on Business Analysis / Digital Transformation / Process Consulting / Business Consulting Masters degree in business administration from Tier I institutes. Extensive experience in Telecom consulting, process reengineering, and digital transformation. Working experience on Digital Transformation, OSS/BSS Implementations Experience and knowledge of any one industry from Pharma, Insurance, CPR, Banking, etc. in addition to Telecom. Good experience in working in SDLC and AGILE program management methods. Excellent communication skills (written and verbal) Experience in Business Process Improvement, Gap requirements session, Project and Resource planning, Application Prototype designing (UX), effort estimation and pricing for products. Strong JIRA/VSTS, MS Office skills, particularly PowerPoint, Excel, and Word Participation in RFP mapping and submission, Experience of working on GTM strategy, business development activities Should be good at working with cross functional teams for solutioning and identifying the opportunities What you will love about working here We recognize the significance of flexible work arrangements to provide support. Be it remote work, or flexible work hours, you will get an environment to maintain healthy work life balance. At the heart of our mission is your career growth. Our array of career growth programs and diverse professions are crafted to support you in exploring a world of opportunities. Equip yourself with valuable certifications in the latest technologies such as Generative AI. About Capgemini Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of 22.5 billion.

Skill required: Contract Management - Contract management Designation: Contracting Counsel Associate Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years What would you do? Legal Buyside Contracting Role Summary – To provide comprehensive legal support to Procurement and Business teams which includes drafting, reviewing, negotiation and execution of contracts, NDA's and other documents relevant to procurement support in accordance with company policies and procedures, applicable laws and customer requirements. Provide advisory support to procurement and business teams by driving the creation of templates, standardize the templates, maintain and continuously improve the standard contracts templates and procedures for complex buyside deals in accordance with changing laws and company policies. Develop specialized subject-matter expertise in support area to seamlessly address any potential risks or issues.Management Level DescriptionComplexity: Requires identifying and assessing complex problems for area of responsibility. Creates solutions in situations in which analysis requires an in-depth evaluation of variable factors. Requires adherence to strategic direction set by senior management when establishing near-term goals. Interaction is with senior management of the team, internal stakeholders third party vendors, contractors subcontractors etc., involving matters that may require acceptance of an alternate approach..Authority:Some latitude in decision-making. Acts independently to determine methods and procedures on new assignments.Impact or Decision Impact:Decisions have a major day to day impact on area of responsibility.Scope:Manages large - medium sized teams and/or work efforts (if in an individual contributor role).Relationships:Supervises:?Team members providing services on a process/project or account/portfolio of accountsExternal Relationships:?Procurement, Business Executives, Contract Management, Outside counsels, Vendors, Corporate Function related stakeholders like HR, Workplace etc. What are we looking for? Education: Bachelor's degree in LawCertifications and Membership:?Contract related global professional certification considered a plusWork Experience:?Minimum of 5 to 15 years of experience at law firm or as in-house counsel and/or in legal outsourcingKnowledge and Skill Requirements: Expert level understanding of both commercial and legal contractual risks and displays ability to provide business-oriented legal advice Fluent in English with strong oral and written skills Experience in managing end-to-end projects and teams on function specific processes and/or areas, work with internal and external teams, and understands delivery requirements Demonstrate excellent interpersonal skills, is detail-oriented, has sound judgement, is adaptable, demonstrate promptness, accuracy, and consistency with the activities supported, and drive tasks to closure, has strong time management, prioritization, organizational skills Build trust-based relationships by delivering on commitments, ability to work under pressure, with exposure to senior management Effectively manage priorities and stakeholder expectations Able to effectively influence senior management. Good understanding of Accenture offerings and function specific services performed, very good understanding of commercial agreements, legal and compliance fundamentals, corporate business practices, and contracting regulations Comfortable with technology and has experience in the use of tools & databasesBehaviours and Attributes: Open to work with and understand cross-cultures and locations throughout Accenture global organization Understand the value of diversity and recognize the strengths that different styles, innovative perspectives and experiences bring to Accenture Demonstrate inclusion and respect for all individuals regardless of gender, race, ethnicity, religion, belief, age, disability, culture, social status and/or sexuality Leader as well as team player, collaborative and persuasive; able to work well with executives and non-executives. Work Requirements:?Travel may be required Fluency in English (and other language, depending on geography supported) with very strong oral and written communication skills. Roles and Responsibilities: Key Responsibilities:Generic Responsibilities Collaborate with other functional leads, sub leads to strategize and develop additional capabilities and create efficiencies within the team Manage the team and performance related aspects of the team (not applicable to individuals working as an independent contributor) Supervise the management of SharePoint and communication records, ensure creation of checklists and other process documents Effective management of team, including execution of performance management of direct reportees, sub leads, rewarding high performance and correcting deficiencies, demonstrate ability to manage conflict effectively and achieve required team utilization levels Regularly conducts audit of the work done by the team members, provides reports to the leadership on the gaps observed. Responsible for ensuring such gaps are closed by the respective team members. Specific Responsibilities aligned to Role Draft, review and negotiate high value and high complex supplier/buyside agreements and similar/related documentation with Accenture suppliers, to procure various goods and services including but not limited to Contactors, Human Resources Support, IT & Telecom, Marketing & Communications, Workplace Support (Facilities & Services), Software as a Service etc. in accordance with Accenture's supplier's contracting standards, applicable laws, and business requirements. Address complex contract queries and matters regarding contract negotiations, obligations and revisions. Identify risks and issues, suggest alternatives that lead to the best solutions. In this regard effectively manage the internal stakeholders such as deal teams, Solution Architects, Procurement, HR, Workplace, Finance, Marketing & Communications etc., Strategize with company executives prior to vendor negotiations and represent the company's interests and liaise directly with vendor negotiating teams for legal point on complex contract reviews with high stakes for the company. Act as a point of contact from legal and work closely with the stakeholders to help them understand the contractual clauses in terms of interpretation and its applicability in the contract basis the business opportunity. Advise the Business from legal perspective to address the potential contractual risks that may pose as risks to Accenture business operations. Qualifications Any Graduation

Skill required: Contract Management - Contract management Designation: Contracting Counsel Associate Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years What would you do? Legal Buyside Contracting Role Summary – To provide comprehensive legal support to Procurement and Business teams which includes drafting, reviewing, negotiation and execution of contracts, NDA's and other documents relevant to procurement support in accordance with company policies and procedures, applicable laws and customer requirements. Provide advisory support to procurement and business teams by driving the creation of templates, standardize the templates, maintain and continuously improve the standard contracts templates and procedures for complex buyside deals in accordance with changing laws and company policies. Develop specialized subject-matter expertise in support area to seamlessly address any potential risks or issues.Complexity: Requires identifying and assessing complex problems for area of responsibility. Creates solutions in situations in which analysis requires an in-depth evaluation of variable factors. Requires adherence to strategic direction set by senior management when establishing near-term goals. Interaction is with senior management of the team, internal stakeholders third party vendors, contractors subcontractors etc., involving matters that may require acceptance of an alternate approach..Authority:Some latitude in decision-making. Acts independently to determine methods and procedures on new assignments.Impact or Decision Impact:Decisions have a major day to day impact on area of responsibility.Scope:Manages large - medium sized teams and/or work efforts (if in an individual contributor role).Relationships:Supervises:?Team members providing services on a process/project or account/portfolio of accountsExternal Relationships:?Procurement, Business Executives, Contract Management, Outside counsels, Vendors, Corporate Function related stakeholders like HR, Workplace etc. What are we looking for? Education: Bachelor's degree in LawCertifications and Membership:?Contract related global professional certification considered a plusWork Experience:?Minimum of 5 to 15 years of experience at law firm or as in-house counsel and/or in legal outsourcingKnowledge and Skill Requirements: Expert level understanding of both commercial and legal contractual risks and displays ability to provide business-oriented legal advice Fluent in English with strong oral and written skills Experience in managing end-to-end projects and teams on function specific processes and/or areas, work with internal and external teams, and understands delivery requirements Demonstrate excellent interpersonal skills, is detail-oriented, has sound judgement, is adaptable, demonstrate promptness, accuracy, and consistency with the activities supported, and drive tasks to closure, has strong time management, prioritization, organizational skills Build trust-based relationships by delivering on commitments, ability to work under pressure, with exposure to senior management Effectively manage priorities and stakeholder expectations Able to effectively influence senior management. Good understanding of Accenture offerings and function specific services performed, very good understanding of commercial agreements, legal and compliance fundamentals, corporate business practices, and contracting regulations Comfortable with technology and has experience in the use of tools & databasesBehaviours and Attributes: Open to work with and understand cross-cultures and locations throughout Accenture global organization Understand the value of diversity and recognize the strengths that different styles, innovative perspectives and experiences bring to Accenture Demonstrate inclusion and respect for all individuals regardless of gender, race, ethnicity, religion, belief, age, disability, culture, social status and/or sexuality Leader as well as team player, collaborative and persuasive; able to work well with executives and non-executives.Work Requirements:?Travel may be required Fluency in English (and other language, depending on geography supported) with very strong oral and written communication skills. Roles and Responsibilities: Collaborate with other functional leads, sub leads to strategize and develop additional capabilities and create efficiencies within the team Manage the team and performance related aspects of the team (not applicable to individuals working as an independent contributor) Supervise the management of SharePoint and communication records, ensure creation of checklists and other process documents Effective management of team, including execution of performance management of direct reportees, sub leads, rewarding high performance and correcting deficiencies, demonstrate ability to manage conflict effectively and achieve required team utilization levels Regularly conducts audit of the work done by the team members, provides reports to the leadership on the gaps observed. Responsible for ensuring such gaps are closed by the respective team members. Understand company s approval processes in context of the services and ensure that all stakeholders are timely engaged and informed on the relevant process including understanding the Code of Business Ethics (COBE), Data Privacy &, Information Security Anti-Corruption Laws and related policies and apply the same to ensure compliance and manage the Accenture deals within the procurement or Corporate Functions domain. Specific Responsibilities aligned to Role Draft, review and negotiate high value and high complex supplier/buyside agreements and similar/related documentation with Accenture suppliers, to procure various goods and services including but not limited to Contactors, Human Resources Support, IT & Telecom, Marketing & Communications, Workplace Support (Facilities & Services), Software as a Service etc. in accordance with Accenture's supplier's contracting standards, applicable laws, and business requirements. Address complex contract queries and matters regarding contract negotiations, obligations and revisions. Identify risks and issues, suggest alternatives that lead to the best solutions. In this regard effectively manage the internal stakeholders such as deal teams, Solution Architects, Procurement, HR, Workplace, Finance, Marketing & Communications etc., Strategize with company executives prior to vendor negotiations and represent the company's interests and liaise directly with vendor negotiating teams for legal point on complex contract reviews with high stakes for the company. Act as a point of contact from legal and work closely with the stakeholders to help them understand the contractual clauses in terms of interpretation and its applicability in the contract basis the business opportunity. Qualifications Any Graduation

Design, develop, and implement scalable and efficient software tools related to AI-powered Lumencis Platforms, integrating with data pipelines, machine learning models, and data visualization tools. Collaborate with cross-functional teams, including engineering, sales, marketing, product managers, and other stakeholders, to understand business requirements, develop SaaS products, and deliver a smooth user experience with high-end look and feel. Contribute to building a robust product architecture, follow best practices in coding and code reviews, and be familiar with test-driven development. Develop dashboard tools to automate manual processes, build and maintain easy-to-use and powerful web applications. Develop and optimize algorithms for data processing, feature engineering, and model training. Participate in the full software development lifecycle, including requirements gathering, design, coding, testing, deployment, and maintenance. Research and implement state-of-the-art NLP models and techniques to improve the accuracy and performance of AI-powered solutions. Collaborate with the team to develop and maintain reusable NLP components, libraries, and frameworks that can be integrated into various software applications. Participate in the evaluation and selection of NLP tools, libraries, and frameworks that align with the teams goals and requirements. Work with team to ensure high-quality training data for NLP models and provide guidance on annotation best practices and guidelines. Optimize NLP models for scalability, performance, and resource utilization to ensure efficient deployment in production environments. Continuously monitor and maintain deployed NLP models, ensuring their performance, accuracy, and reliability over time. Ensure the quality, performance, and reliability of data-driven software solutions through rigorous testing, debugging, and code reviews. Stay up to date with the latest trends, techniques, and best practices in data science, machine learning, and software engineering. Contribute to the continuous improvement of software development processes, tools, and methodologies. Follow Agile/Scrum methodologies to deliver reliable software through continuous integration and continuous delivery. Expected Competencies and Skills Strong programming skills in Python or C++. Exposure to the latest technologies in AI, ML, and Blockchain. Proficiency in data manipulation, analysis, and visualization using libraries like pandas, NumPy, and Matplotlib. Experience with machine learning frameworks such as scikit-learn, TensorFlow, or PyTorch. Familiarity with databases (e.g., SQL, NoSQL) and data storage technologies. Experience building web applications from scratch. Exposure to web frameworks such as Django. Familiarity with third-party APIs such as Stripe and Sendgrid. Knowledge of cloud computing platforms like AWS, GCP, or Azure. Exposure to DevOps practices and tools (e.g., Docker, Kubernetes). Familiarity with large language models (LLMs) and experience with frameworks like langchain, huggingface, pinecone, openai-api, etc. Understanding of linguistics and language structures. Knowledge of natural language processing (NLP) techniques, such as text classification, named entity recognition, and topic modeling. Experience with text data preprocessing, including tokenization, stemming, and lemmatization. Knowledge of evaluation metrics for NLP tasks (e.g., accuracy, precision, recall, F1-score). Experience with pre-trained language models like BERT, GPT, etc. Familiarity with NLP libraries and tools such as NLTK, spaCy, etc is a plus. Experience with deploying NLP models in production environments. Continuous learning and staying up-to-date with the latest research and advancements in the NLP field. Knowledge of software development best practices, including version control (e.g., Git), testing, and documentation. Excellent problem-solving and analytical skills. Strong communication and collaboration abilities. Education and Experience BTech/ MTech in Computer Science & Engineering 3-5 years of relevant experience in software development as individual contributor Benefits Performance-driven compensation package. Rapid career growth. An ideal candidate would share our way of working. Solve for the Customer : Lumenci is a customer first company, with the focus to create a long-term relationship with our clients. Customer here includes internal employees and candidates who are part of the recruitment process. Quality, Ownership and Accountability : We are passionate about results and take full ownership of our work. We are performance oriented and have a drive for excellence. Collaboration : We encourage collaboration over competition, work in small teams and believe that teams do better than individuals. Growth Mindset : We are adaptable to changing requirements and needs of a dynamic high growth company. We encourage each other to take diverse initiatives and develop new competencies.

Company Overview Jio is a powerhouse in India's telecom industry, serving over 400 million customers. As pioneers of digital apps and services, we focus on both consumer (B2C) and enterprise (B2B) solutions. With cutting-edge 5G technologies, AI/ML platforms, and cloud-native solutions, Jio drives innovation in telecom and digital platforms, making it a leader in the sector. Job Overview We are seeking a Junior Network Firewall Engineer to join our team in Bhubaneswar or Pune. This full-time role is vital for maintaining and configuring our network security infrastructure. Join us to work in an innovative environment where you will be instrumental in protecting our extensive digital and telecom services. Qualifications and Skills Proficient in handling network firewalls and load balancing with skills in Cisco Aci and similar tools (Mandatory skill). Experienced in configuration and management of Cisco ASA for network security and protection. Understanding of radware technologies for superior load balancing and security solutions. Skilled in F5 load balancer setup to optimize traffic management and enhance network performance. Hands-on experience with netscaler for effective application delivery and load balancing. Practical knowledge of Cisco FTD for advanced threat protection and network defense. Strong problem-solving skills with the ability to troubleshoot and resolve network security issues efficiently. Excellent communication skills for effective collaboration with diverse teams. Roles and Responsibilities Design and implement network firewall solutions to safeguard Jio's extensive digital platforms and telecom services. Monitor and manage network traffic using advanced load balancing techniques to ensure optimal performance. Configure and maintain firewalls, load balancers, and security protocols to protect against potential threats. Collaborate with cross-functional teams to integrate firewall policies and enhance system security. Conduct regular security assessments and provide recommendations for improvements. Stay up-to-date with the latest industry standards and security technologies to maintain robust network defense mechanisms. Prepare and update documentation for network configurations and security policies. Participate in network troubleshooting and optimization efforts to support Jio's dynamic growth.

Qualifications: 4+ years experience B.E., B.Tech, M.Tech, MCA, M.SC. or equivalent Telecom & Monitoring domain knowledge (Preferred) Technical Skills: Technologies knowledge required: Python, PHP & Perl Proficient in Data Structures, OOPs concepts, data types and algorithms(lists, dictionaries, sets, tuples, sorting, searching, etc) Good understanding & hands-on experience of Python, Perl & PHP programming language Build efficient, testable, and reusable PHP modules Knowledge of JWT, UI/UX trends, 12 factor compliance are a must. Strong knowledge of PHP web frameworks like Zend, etc Expertise in core python topics such as, File and Exception Handling, Generators, and Iterators Good grasp of web framework such as Django. Database knowledge with writing queries, joins, procedures, etc Hands on experience with python testing frameworks such as pytest and unittest Hands on experience with python testing frameworks such as Jasmine & Karma Unix Shell scripting DevOps supporting tools experience – Git, K8, Docker, YAML, etc. Agile & Scrum knowledge Monitoring of application operation Monitoring of application operation, knowledge of protocols like SNMP, Netflow, etc. Key Responsibilities: As part of application team, you will provide level 3 & level 2 support for users on a daily basis, and you will have a privileged role with the IT teams (level 4), ensuring certain operating tasks on IT solutions. Be on-call and on rotation and provide support outside of regular business hours when necessary. Prioritize and manage workload & issues effectively, ensuring critical issues are addressed promptly. Analyze complex technical problems, troubleshoot root causes, and implement effective solutions to prevent recurrence. Collaborate with cross-functional teams, including developers, system administrators, and project managers, to escalate and resolve issues efficiently. Write clean, efficient, and maintainable and documented code and tests. Troubleshoot and debug software problems. Roles and Responsibilities Qualifications: 4+ years experience B.E., B.Tech, M.Tech, MCA, M.SC. or equivalent Telecom & Monitoring domain knowledge (Preferred) Technical Skills: Technologies knowledge required: Python, PHP & Perl Proficient in Data Structures, OOPs concepts, data types and algorithms(lists, dictionaries, sets, tuples, sorting, searching, etc) Good understanding & hands-on experience of Python, Perl & PHP programming language Build efficient, testable, and reusable PHP modules Knowledge of JWT, UI/UX trends, 12 factor compliance are a must. Strong knowledge of PHP web frameworks like Zend, etc Expertise in core python topics such as, File and Exception Handling, Generators, and Iterators Good grasp of web framework such as Django. Database knowledge with writing queries, joins, procedures, etc Hands on experience with python testing frameworks such as pytest and unittest Hands on experience with python testing frameworks such as Jasmine & Karma Unix Shell scripting DevOps supporting tools experience – Git, K8, Docker, YAML, etc. Agile & Scrum knowledge Monitoring of application operation Monitoring of application operation, knowledge of protocols like SNMP, Netflow, etc. Key Responsibilities: As part of application team, you will provide level 3 & level 2 support for users on a daily basis, and you will have a privileged role with the IT teams (level 4), ensuring certain operating tasks on IT solutions. Be on-call and on rotation and provide support outside of regular business hours when necessary. Prioritize and manage workload & issues effectively, ensuring critical issues are addressed promptly. Analyze complex technical problems, troubleshoot root causes, and implement effective solutions to prevent recurrence. Collaborate with cross-functional teams, including developers, system administrators, and project managers, to escalate and resolve issues efficiently. Write clean, efficient, and maintainable and documented code and tests. Troubleshoot and debug software problems.

Urgently Hiring! Find and hire a team of financial Advisors Teach them about product knowledge and Sales Skills Help team to meet their sales targets See how team are doing and help them improve Find new ways to expand business Opportunities Required Candidate profile 2+ Years in Sales, Marketing, and Business Development Proven ability to recruit and motivate individuals Results-oriented with a focus on business expansion For more info. CALL: 92652 97550 Perks and benefits On Roll Jobs Attractive Incentive + Bonuses Others