2786 Telecom Jobs - Page 46

Candidate should possess deep expertise in telecom billing and revenue processes. Should have hands-on experience with SAP BRIM modules and a strong understanding of telecom-specific requirements such as usage-based charging, subscription models, and convergent billing. Able to Configure and integrate SAP BRIM components: SAP Convergent Charging (SAP CC) for usage-based rating and charging. SAP Convergent Invoicing (SAP CI) for multi-service invoice generation. SAP Subscription Order Management (SOM) for managing telecom subscriptions. SAP FI-CA for contract accounting and collections. SAP Convergent Mediation (CM) for data collection and transformation. Collaborate with telecom business teams to gather requirements and translate them into technical solutions. Ensure compliance with telecom regulations and billing standards. Provide post-go-live support, training, and documentation. Proven experience in telecom billing, charging, and revenue management. Strong understanding of telecom service models (prepaid, postpaid, hybrid). Experience with SAP S/4HANA and integration with CRM and ERP systems. Excellent communication and stakeholder management skills. SAP BRIM certification.

Power Evacuation Engineer - Solar About Our Company: Bondada Group is a fast-paced, diversified infrastructure and engineering company established in 2012, based in ECIL, Hyderabad. We provide end-to-end solutions in renewable energy, telecom, and infrastructure sectors, delivering quality and excellence in every project. Job Objectives: To work as a lead engineer for power evacuation systems in renewable power plant projects. Undertake the complete electrical design and execution related to grid connectivity, including substations, switchgear, transformers, transmission lines, and protection systems. Ensure designs are in compliance with local utility standards and international best practices. Key Responsibilities: Review the tender documents. To prepare equipment technical specification documents accordingly approved SLD. To know AC/DC power evacuation. Prepare equipment sizing calculation based on generation load. Implementation of the industrial standards, quality, Health & Safety Norms Review of project planning, scheduling, and monthly progress reports. Conduct daily/weekly/monthly meeting at site with EPC Contractor/Execution Agencies to monitor component progress report to Solar Management Team. Responsible to support technically to the SCM deportment. Coordinate with suppliers to get documents with technically Prepare GTP S based on tender documents Qualification: Bachelor s degree in Electrical / Electronics Engineering with strong power systems background. Experience: 6-9 years of hands-on experience in power evacuation systems for solar power projects, preferably at MW-scale level. Working knowledge of AutoCAD, ETAP or other power system analysis tools.

Role : NICE inContact Engineer Location: Gurugram Mode: Work from Office 24*7 Education and Essential Experience: 1 + years Must have exp in NICE inContact / CXone solutions, including voice, chat, email, and SMS channels. Collaborate with architecture teams to design and implement call flows, IVR systems, and backend integrations using API Good to have Contact Center domain exp Certifications in contact center management or NICE CXone platforms are advantageous IGT Solutions provides equal employment opportunities to all individuals based on job related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these groups.

We are seeking a highly skilled professional to lead medium-complexity projects end-to-endfrom presales through delivery to operations and CAREmanaging integrated solutions across hardware, software, and third-party components, while collaborating with internal teams and customers to define requirements, drive technical execution, and ensure seamless project transitions and long-term support. You have: Strong experience in solution architecture and technical delivery for telecom or IT projects. Proficiency in managing full lifecycle projects including sizing, BOM creation, and environment planning. Expertise in developing and reviewing technical documentation: SOWs, architecture diagrams, and integration plans. Solid consultative skills to engage with customers and gather business and technical requirements. Strong leadership in guiding project teams through design, implementation, and issue resolution. Familiarity with change management processes and technical risk identification/mitigation. It would be nice if you also had: Exposure to Nokia technologies and ecosystem, including CARE handover practices. Experience with project tools and methodologies like Agile, PMP frameworks, or ITIL processes. Own and manage end-to-end solution lifecycle for medium-complexity projectsfrom presales to delivery and operations, including hardware, software, and third-party components. Collaborate with domain owners and stakeholders to define project milestones, component readiness, and environment availability during the presales and planning phases. Gather customer objectives and technical requirements to craft suitable and scalable solution architectures. Create and validate Statements of Work (SOWs), ensuring clear scope definition and stakeholder alignment. Develop detailed technical delivery plans including entrance/exit criteria, interdependencies, risk analysis, and mitigation strategies. Lead design and analysis phases by driving creation of technical deliverables such as solution architecture, high-level design, integration, and validation plans. Guide technical project teams during implementation, resolve complex integration issues, and oversee testing and validation activities. Act as a technical escalation point throughout delivery and serve as a trusted advisor to customer technical leads. Plan and execute the technical handover to operations and CARE teams, ensuring readiness and successful project closure.

So, what s the role all about We are seeking to hire a Release Manager to join the NICE CXone Mpower Proactive AI Agent Engineering team. This pivotal role involves driving and coordinating all software release activities to deliver the Proactive AI Agent platform. The Release Manager will lead efforts to continually enhance release management processes, increase automation, and ensure high-quality releases that meet a 99. 99% uptime SLA. How will you make an impact Own and drive the end-to-end software release process across Proactive AI Agent teams. Coordinate project planning, scheduling, and activity management to ensure on-time and effective delivery of high-quality, enterprise releases. Lead cross-functional teams including R&D Engineering, QA, Product Management, Marketing, Documentation, Training, Operations, and Support for releases of varying size and complexity. Communicate professionally with internal and external stakeholders and represent the Release Management team with clarity and leadership. Ensure readiness and success criteria are met in alignment with business requirements in collaboration with Product Operations. Manage R&D change control processes and support ITIL Problem and Change Management efforts, including root cause analysis and continual improvement. Support early customer access programs (Beta) and drive communication plans, milestone tracking, and issue escalation. Assist in developing automation and scripting to streamline and enhance the software development lifecycle (SDLC), minimize manual tasks, and improve deployment reliability. Support releases during off-hours including nights and weekends as necessary. Guide software developers and business units through deployment and testing processes. Have you got what it takes Required Bachelor s degree in information systems, Computer Science, or related field (or equivalent work experience). 4+ years in the SDLC with experience managing multiple concurrent software releases. 1+ years of Project or Release Management experience. Familiarity with SDLC, release readiness, and enterprise-level software applications. Skills & Competencies: Understanding of software applications, systems implementations, and IT infrastructure (applications, databases, networking, telecom). Strong analytical and problem-solving skills with keen attention to detail. Exceptional communication, collaboration, facilitation, and organizational abilities. Proven ability to prioritize, manage multiple initiatives, and deliver under pressure in deadline-driven environments. Solid grasp of QA testing principles and ability to critically evaluate and support testing processes. Knowledge of Configuration Management and CI/CD practices is desirable. Previous experience in software development or application testing is a plus. What s in it for you Enjoy NICE-FLEX! Requisition ID: 7704 Reporting into: Tech Manager, CX Role Type: Individual Contributor. About NiCE

Some careers shine brighter than others. If you re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Consultant Specialist In this role, you will: Design, configure, and manage Next-Best-Action strategies, decision flows, engagement policies, and arbitration rules. Develop and maintain customer journeys, treatments, and channels within the CDH framework. Build and optimize adaptive models, predictive models, and AI-based decisioning components to improve engagement and conversion. Collaborate with marketing and business teams to align CDH strategies with customer lifecycle goals. Implement real-time container-based decisioning to enable contextual customer engagement across multiple channels (web, mobile, contact center, etc. ). Monitor and tune strategy performance, relevance scores, and engagement metrics to improve outcomes. Configure audiences, eligibility rules, and propositions for targeted personalization. Work with business stakeholders, data scientists, and technical teams to define requirements and align CDH use cases. Integrate Pega CDH with CRM, marketing platforms, data lakes, and external APIs for real-time and batch data flows. Leverage customer profiles, behavior, and intent signals to drive dynamic engagement strategies. Continuously improve decisioning logic and model performance based on business results and A/B testing insights. Stay updated on Pega CDH product updates and roadmap, bringing new features and innovations into play. Ensure solutions follow Pega best practices, guardrails, and governance standards. Requirements To be successful in this role, you should meet the following requirements: 5+ years of hands-on experience exclusively in Pega CDH (Customer Decision Hub). Strong understanding of Next-Best-Action Designer, Customer Profile Designer, Engagement Policies, and Strategy Designer. Proven experience with adaptive and predictive models, real-time containers, and decision strategies. Familiarity with Pega NBAA, Pega Marketing (legacy), and Pega Data Flows. Strong grasp of data models, customer segmentation, and marketing KPIs. Experience in 1:1 customer engagement, cross-channel personalization, and real-time decisioning. Ability to work with SQL, JSON/XML, APIs, and data integration techniques. Familiarity with AI/ML concepts and marketing analytics tools is beneficial Experience in banking, telecom, insurance, or retail domains using Pega CDH is a plus. Certification as Certified system architect and Pega Decisioning Consultant is preferred. Certification as Certified Senior System architect or Lead System Architect is preferred.

hands-on- code architecture Robotic Process Automation Metaverse system E-commerce System IOT Solution Architecture Definition Design Implementation Supervision Design Patterns API Database Python Java Devops Agile Telco 2.0 Call Milan 7021504388 Required Candidate profile Exp- Telco /ICT industry solution architecture, design skills microservices, monolithic, event-driven cloud services and concepts Strategy & Business Design scalable applications architecture OSS/BSS

Location: Chennai / Coimbatore Experience: 0 - 5 years Designation: Executive / Sr. Executive / Direct Sales Manager Job Purpose: To maximize the sales of a company's goods or services in many different settings. The incumbent is also involved with identifying new markets and business opportunities Key Responsibilities: To identify potential customers, create and close new business opportunities in line with the strategic direction of the company To build and maintain strong client relationships by effectively handlings objections/cancellations thus ensuring a high level of customer service is met at all times To prepare sales proposals for prospective clients Regular liaison sales/Pre-sales and member relations department To keep abreast of new products and services and undertake training as and when required Any other activities as defined by the sales manager Candidate Profile: Graduate/ Post graduate in the relevant field with the minimum experience of one year in B2B or B2C selling for Sr. Executive Desired Industry: FMCG, consumer durables industry, Service sector like Telecom, personal financial products etc

Join Eloelo as a Telecom Specialist Intern! Females preferred. Engage with Kannada, Tamil, Telugu, or Malayalam users, build community connections, support events, create local content, and drive engagement. Fluency in any one language is required.

Shift Timings Flexible 24x7 |Management Level Senior Manager Specialization International BPO, Chat/Inbound voice, Telecom, Retention sales eClerx is looking to hire an experienced professional with 8-12 years of experience. As part of the Chat or Voice support process team, your role will specifically focus on troubleshooting related processes. The ideal candidate will serve customers by planning and implementing strategies and operations; improving systems and processes; managing the team. The candidate must possess knowledge relevant to the functional area, and act as a subject matter expert in providing advice in the area of expertise, and also focus on continuous improvement for maximum efficiency. It is vital to focus on high standard of delivery excellence, provide top-notch service quality and develop successful long-term business partnerships with internal/external customers by identifying and fulfilling customer needs. He/she should be able to break down complex problems into logical and manageable parts in a systematic way, and generate and compare multiple options and set priorities to resolve problems. The ideal candidate must be proactive, and go beyond expectations to achieve job results and create new opportunities. He/she must positively influence the team, motivate high performance, promote a friendly climate, give constructive feedback, provide opportunities for development, and manage career aspirations of direct reports. Communication skills are key here, to explain organizational objectives, assignments, and the big picture to the team, and to articulate team vision and clear objectives. He/she must also possess an understanding of the repair process in Telecom and Cable industry, with an ability to analyze information and evaluate results to choose best solutions and solve problems. Customer Operations Senior Process Manager Responsibilities Prepares performance reports by collecting, analyzing, and summarizing data and trends Ensure Critical Performance Metrics are met consistently Lead client/vendor reviews/calibrations Revert to client/vendor queries on routine issues Provide innovative ideas to optimize internal metrics & ensure critical matrices are met timely Manage multiple teams Perform audits and quality checks on Team Leads & Floor Supports Provide feedback to the Team Leads & Floor Supports periodically on their performance Ensure cross skilling and periodic process re-verification to ensure resource pool Perform Training Need Identification for teams Perform Bottom Quartile Management Ensure directives from senior leadership are percolated and acted upon Hold periodic meetings, discuss task delegation and review issues Conduct team huddles and meetings to discuss operational updates Build team spirit through group sessions, activities, and projects Focus on retention of staff through career mapping & guiding team members Advocate and follow organizational policies and procedures Adhere to the information security requirements Ensure all client deliverables met within timelines Ensure productivity/quality enhancement and process meet all metrics Remediation of any major incident Manage client MBR/QBR deck, client calls and reviews Minimum Qualifications - Overall, experience of 9+ years and should be a graduate or post graduate in any specialization Preferred Qualifications - Graduation in Computer Science, Computer Applications or related subjects

Hiring-Tower Technician, Rigger, ISP Engineer, CMP Lead, Splicer, FRT Helper,Patroller, FTTX Engineer & FTTX Technician. Locations: Jhansi | Kanpur | Lucknow | Bahraich | Banda | Shahjahanpur 7626085021 or muskan@pvrgservices.com

CUSTOMER SUPPORT ROLE FOR INTERNATIONAL PROCESS, KAJAL- 8860800235 GRAD/UG/ FRESHER/ EXPERIENCE PROCESS - TRAVEL/E-COMMERCE/BANKING SALARY MAX UPTO 40000 INHAND LOCATION - GURGAON WFO, 5 DAYS WORKING, 24*7 SHIFTS CAB+ INCENTIVES IMMEDIATE JOINERS

PMP certification is must. Lead and manage the full lifecycle of Oracle telecom product implementations, from project initiation and planning through execution, deployment, and post-go-live support.

Take ownership of major incidents, ensuring rapid resolution minimum downtime Coordinate with technical business teams to troubleshoot restore services Facilitate bridge calls war rooms during critical outages Provide timely accurate communication Required Candidate profile Ensure all incidents are logged, updated, and closed within defined SLAs Participate in service improvement plans and proactive risk assessments Experience with ITIL processes Perks and benefits Perks and Benefits

Lead end-to-end B2B SaaS marketing strategy, drive demand generation, manage digital campaigns, align with sales, optimize performance metrics, handle product positioning, and oversee content, branding, and automation tools.

Greetings from Rivera Manpower Services . We are currently hiring for top MNC Firms with attractive salary packages in the market. For more clarification about this job role, please feel free to reach out to us on the below mentioned number: JOY 7996004799 rivera.joy1210@gmail.com (Please send us a message on WhatsApp in case the numbers are busy). NOTE: Provisional degree certificate and PANCARD (hard copy) mandatory. Job Details Process: International voice Process (Telecom/ Retail) Work Location: Bangalore Cab Service: Both ways provided(25 kms) CTC Details: Exp UG/ Grads - Sal Upto 6.5lpa Shift Timings: US Rotational Shifts Qualifications: Any Graduates / Any Post Graduates with Certificates/ Any Undergraduates. Roles and Responsibilities Its a customer Support profile were you have to interact with the customers (Inbound / Outbound process) to resolve the issues that the customers are facing. Desired Candidate Profile * Any Graduate / Post Graduates / Undergraduates freshers or with minimum of 6 months of experience in International voice process mandatory. *Only Customer Service Experience. * International Voice Back ground preferred. Perks and Benefits *Shift Allowances *Incentives *Insurance *Pickup & Drop Facility Regards, JOY 7996004799 rivera.joy1210@gmail.com (Please send us a message on WhatsApp in case the numbers are busy). Rivera Manpower Services.

Process - International Voice Process >Any Grad with excellent communication skills can apply >Freshers up to 3 LPA >Rotational Shifts (Including Night Shifts) 5 Days Working Call Vanshita- 9910807579 Juhi- 9990040566 Required Candidate profile Candidates should have good communication skills and comfortable for night shifts . Candidates should be an immediate joiner Perks and benefits Incentives Cabs

We are seeking a proactive Field Manager to oversee and guide a team of medical representatives in their daily activities The role involves planning field visits, ensuring target achievement, implementing marketing strategies, conducting training, and building strong relationships with healthcare professionals The ideal candidate should have strong leadership, communication, and organizational skills, along with a deep understanding of pharmaceutical field operations

Job TitleStaff Engineer- Automation Framework LocationBengaluru Work EmploymentFull time DepartmentWireless DomainTesting Reporting toPrincipal Engineer : Tejas Networks is a global broadband, optical and wireless networking company, with a focus on technology, innovation and R&D. We design and manufacture high-performance wireline and wireless networking products for telecommunications service providers, internet service providers, utilities, defence and government entities in over 75 countries. Tejas has an extensive portfolio of leading-edge telecom products for building end-to-end telecom networks based on the latest technologies and global standards with IPR ownership. We are a part of the Tata Group, with Panatone Finvest Ltd. (a subsidiary of Tata Sons Pvt. Ltd.) being the majority shareholder. Tejas has a rich portfolio of patents and has shipped more than 900,000 systems across the globe with an uptime of 99.999%. Our product portfolio encompasses wireless technologies (4G/5G based on 3GPP and O-RAN standards), fiber broadband (GPON/XGS-PON), carrier-grade optical transmission (DWDM/OTN), packet switching and routing (Ethernet, PTN, IP/MPLS) and Direct-to-Mobile and Satellite-IoT communication platforms. Our unified network management suite simplifies network deployments and service implementation across all our products with advanced capabilities for predictive fault detection and resolution. As an R&D-driven company, we recognize that human intelligence is a core asset that drives the organization’s long-term success. Over 60% of our employees are in R&D, we are reshaping telecom networks, one innovation at a time. Why join Tejas: We are on a journey to connect the world with some of the most innovative products and solutions in the wireless and wireline optical networking domains. Would you like to be part of this journey and do something truly meaningfulChallenge yourself by working in Tejas’ fast-paced, autonomous learning environment and see your output and contributions become a part of live products worldwide. At Tejas, you will have the unique opportunity to work with cutting-edge technologies, alongside some of the industry’s brightest minds. From 5G to DWDM/ OTN, Switching and Routing, we work on technologies and solutions that create a connected society. Our solutions power over 500 networks across 75+ countries worldwide, and we’re constantly pushing boundaries to achieve more. If you thrive on taking ownership, have a passion for learning and enjoy challenging the status quo, we want to hear from you! Who we are This team is responsible for Platform and software validation for the entire product portfolio. They will develop automation Framework for the entire product portfolio. Team will develop and deliver customer documentation and training solutions. Compliance with technical certifications such as TL9000 and TSEC is essential for ensuring industry standards and regulatory requirements are met. Team works closely with PLM, HW and SW architects, sales and customer account teams to innovate and develop network deployment strategy for a broad spectrum of networking products and software solutions. As part of this team, you will get an opportunity to validate, demonstrate and influence new technologies to shape future optical, routing, fiber broadband and wireless networks. What you work: You will have complete ownership for preparing test automation solution & designing automation framework Understanding, maintaining and enhancing the multifaceted Frameworks Architect & design tools required for PV qualification Collaborate with product teams and PV teams to strategize & align long term solution for test automation including roadmap, tools, framework & approach. Documentation of the tools and framework features developed. Mandatory skills: BE/B.Tech./M.Tech. (EC/EE/CS) Degree with 10+ yrs. Extensive hands-on experience designing / developing automation frameworks Should be experienced with automation development from PV stand point Hands-on experience with tools development in PHP, JSP, Java, Python, TCL, MySQL and Web technologies is a must Working knowledge of data networking protocols Must be detail oriented and possess excellent communications skills Desired skills: FW development in Telecom using OO based design patterns will be a plus Experience in Selenium and UI open-source framework development is a plus Passion for achieving excellence in process, product quality and reliability Preferred Qualifications Experience: 10 to 14 years’ experience from Telecommunication or Networking background. Education: Tech/BE (CSE/ECE/EEE/IS) or any other equivalent degree Candidate should have knowledge in Automation Framework Testing/Development. Diversity and Inclusion Statement : Tejas Networks is an equal opportunity employer. We celebrate diversity and are committed to creating all-inclusive environment for all employees. We welcome applicants of all backgrounds regardless of race color, religion, gender, sexual orientation, age or veteran status. Our goal is to build a workforce that reflects the diverse communities we serve and to ensure every employee feels valued and respected.

Job TitleSenior Engineer- Automation Framework LocationBengaluru Work EmploymentFull time DepartmentWireless DomainTesting Reporting toLead Engineer : Tejas Networks is a global broadband, optical and wireless networking company, with a focus on technology, innovation and R&D. We design and manufacture high-performance wireline and wireless networking products for telecommunications service providers, internet service providers, utilities, defence and government entities in over 75 countries. Tejas has an extensive portfolio of leading-edge telecom products for building end-to-end telecom networks based on the latest technologies and global standards with IPR ownership. We are a part of the Tata Group, with Panatone Finvest Ltd. (a subsidiary of Tata Sons Pvt. Ltd.) being the majority shareholder. Tejas has a rich portfolio of patents and has shipped more than 900,000 systems across the globe with an uptime of 99.999%. Our product portfolio encompasses wireless technologies (4G/5G based on 3GPP and O-RAN standards), fiber broadband (GPON/XGS-PON), carrier-grade optical transmission (DWDM/OTN), packet switching and routing (Ethernet, PTN, IP/MPLS) and Direct-to-Mobile and Satellite-IoT communication platforms. Our unified network management suite simplifies network deployments and service implementation across all our products with advanced capabilities for predictive fault detection and resolution. As an R&D-driven company, we recognize that human intelligence is a core asset that drives the organization’s long-term success. Over 60% of our employees are in R&D, we are reshaping telecom networks, one innovation at a time. Why join Tejas: We are on a journey to connect the world with some of the most innovative products and solutions in the wireless and wireline optical networking domains. Would you like to be part of this journey and do something truly meaningfulChallenge yourself by working in Tejas’ fast-paced, autonomous learning environment and see your output and contributions become a part of live products worldwide. At Tejas, you will have the unique opportunity to work with cutting-edge technologies, alongside some of the industry’s brightest minds. From 5G to DWDM/ OTN, Switching and Routing, we work on technologies and solutions that create a connected society. Our solutions power over 500 networks across 75+ countries worldwide, and we’re constantly pushing boundaries to achieve more. If you thrive on taking ownership, have a passion for learning and enjoy challenging the status quo, we want to hear from you! Who we are This team is responsible for Platform and software validation for the entire product portfolio. They will develop automation Framework for the entire product portfolio. Team will develop and deliver customer documentation and training solutions. Compliance with technical certifications such as TL9000 and TSEC is essential for ensuring industry standards and regulatory requirements are met. Team works closely with PLM, HW and SW architects, sales and customer account teams to innovate and develop network deployment strategy for a broad spectrum of networking products and software solutions. As part of this team, you will get an opportunity to validate, demonstrate and influence new technologies to shape future optical, routing, fiber broadband and wireless networks. What you work: You will have complete ownership for preparing test automation solution & designing automation framework Understanding, maintaining and enhancing the multifaceted Frameworks Architect & design tools required for PV qualification Collaborate with product teams and PV teams to strategize & align long term solution for test automation including roadmap, tools, framework & approach. Documentation of the tools and framework features developed. Mandatory skills: BE/B.Tech./M.Tech. (EC/EE/CS) Degree with 3+ yrs. Extensive hands-on experience designing / developing automation frameworks Should be experienced with automation development from PV stand point Hands-on experience with tools development in PHP, JSP, Java, Python, TCL, MySQL and Web technologies is a must Working knowledge of data networking protocols Must be detail oriented and possess excellent communications skills Desired skills: FW development in Telecom using OO based design patterns will be a plus Experience in Selenium and UI open-source framework development is a plus Passion for achieving excellence in process, product quality and reliability Preferred Qualifications Experience: 3 to 6 years’ experience from Telecommunication or Networking background. Education: Tech/BE (CSE/ECE/EEE/IS) or any other equivalent degree Candidate should have knowledge in Automation Framework Testing/Development. Diversity and Inclusion Statement : Tejas Networks is an equal opportunity employer. We celebrate diversity and are committed to creating all-inclusive environment for all employees. We welcome applicants of all backgrounds regardless of race color, religion, gender, sexual orientation, age or veteran status. Our goal is to build a workforce that reflects the diverse communities we serve and to ensure every employee feels valued and respected.

Job TitleLead Engineer (Wireless) LocationBengaluru Work EmploymentFull time DepartmentCTO Office – Wireless DomainNetwork Deployment Reporting toManager / Senior Manager : Tejas Networks is a global broadband, optical and wireless networking company, with a focus on technology, innovation and R&D. We design and manufacture high-performance wireline and wireless networking products for telecommunications service providers, internet service providers, utilities, defence and government entities in over 75 countries. Tejas has an extensive portfolio of leading-edge telecom products for building end-to-end telecom networks based on the latest technologies and global standards with IPR ownership. We are a part of the Tata Group, with Panatone Finvest Ltd. (a subsidiary of Tata Sons Pvt. Ltd.) being the majority shareholder. Tejas has a rich portfolio of patents and has shipped more than 900,000 systems across the globe with an uptime of 99.999%. Our product portfolio encompasses wireless technologies (4G/5G based on 3GPP and O-RAN standards), fiber broadband (GPON/XGS-PON), carrier-grade optical transmission (DWDM/OTN), packet switching and routing (Ethernet, PTN, IP/MPLS) and Direct-to-Mobile and Satellite-IoT communication platforms. Our unified network management suite simplifies network deployments and service implementation across all our products with advanced capabilities for predictive fault detection and resolution. As an R&D-driven company, we recognize that human intelligence is a core asset that drives the organization’s long-term success. Over 60% of our employees are in R&D, we are reshaping telecom networks, one innovation at a time. Why Join Tejas: We are on a journey to connect the world with some of the most innovative products and solutions in the wireless and wireline optical networking domains. Would you like to be part of this journey and do something truly meaningfulChallenge yourself by working in Tejas’ fast-paced, autonomous learning environment and see your output and contributions become a part of live products worldwide. At Tejas, you will have the unique opportunity to work with cutting-edge technologies, alongside some of the industry’s brightest minds. From 5G to DWDM/ OTN, Switching and Routing, we work on technologies and solutions that create a connected society. Our solutions power over 500 networks across 75+ countries worldwide, and we’re constantly pushing boundaries to achieve more. If you thrive on taking ownership, have a passion for learning and enjoy challenging the status quo, we want to hear from you! Who We Are The team is responsible for ensuring the network’s overall health, focusing on stability, KPIs, and performance in collaboration with all stakeholders. Leveraging their technical expertise, they effectively guide stakeholders and address issues across various domains, including product, network deployment, service, and performance. As a liaison between external and internal parties, the team facilitates issue resolution, gathers and implements requirements, and ensures that software deliveries and upgrades align with operator needs. Additionally, they help in proof-of-concept (POC) initiatives and other demonstrations. What You Work: As a Lead Engineer you will be responsible for driving technical projects, managing resources effectively, balancing team workloads. Ensuring the network’s overall health, focusing on stability, KPIs, and performance in collaboration with all stakeholders, and mentor junior engineers to ensure productivity and skill development. Go to person for 4G/5G specification understanding, end to end call flows, NAS procedures, handover procedures, interworking call flows and service flows Go to person for 4G/5G core network, IMS core and VoLTE & other service understanding Go to person for supporting network planning, network deployment, IP planning and network optimization Shall have understanding of L2/L3 transport network used in the network deployment Shall have complete understanding of 4G (eNB)/5G(gNB), specifications, protocol layers and call flows Go to person for debugging and providing solutions for network, deployment, service level and product level issues Shall have complete understanding of RAN product portfolio and management system Interfacing with customer, field and other external stake holders in the network deployment Understanding and deriving customer & field requirements and coordinating with internal teams Prioritization of requirements and bug fixes for software delivery Supporting system configuration planning & optimization and LMS preparation Field support Analysis of DT logs, traces for debugging of the field issues Supporting AT, System validation, POCs and Demos Supporting IOTs with other vendor RAN nodes and core networks Raising bugs and getting the issues fixed in co-ordination with development team Mandatory skills: Good understanding 4G/5G 3GPP specifications and fair understanding of 2G/3G specifications Good understanding of 4G/5G core network and IMS core Good understanding of end-to-end call flows, NAS procedures, handover procedures, interworking procedures and service flows Good understanding of VoLTE service and CS services Good understanding of end-to-end 4G/5G network deployments with more focus on RAN deployment, network planning and network optimization Good understanding system parameter planning & optimization including handover parameter planning & LMS planning Good working exposure to 4G/5G RAN products including RRHs. Exposure to handling product related issues Exposure to interworking with OEM core products Strong working experience in 4G eNB/5G (gNB) including protocols, call flows, end to end traffic throughput requirements Strong debugging skills to analyze network level issues, network deployment issues, service issues and RAN issues at each layer (L3/L2/L1) Strong debugging & troubleshooting and log analysis skills Good working exposure to FCAPS and KPI analysis Good understanding network protocols, IP planning and IETF standards Good exposure to DT tools like XCAL/Spirent/TEMS/QXDM and DT log analysis Desired skills: Telecom knowledge on NMS/EMS/OSS is desired Working experience in Linux environment is expected Good exposure to scripting languages including python desired Preferred Qualifications Experience 8-12 years of experience in Telecom/Networking Industry. Education BE/B.Tech./M.Tech (EC/EE/CS) Degree. Diversity and Inclusion Statement : Tejas Networks is an equal opportunity employer. We celebrate diversity and are committed to creating all-inclusive environment for all employees. We welcome applicants of all backgrounds regardless of race color, religion, gender, sexual orientation, age or veteran status. Our goal is to build a workforce that reflects the diverse communities we serve and to ensure every employee feels valued and respected.

Job TitleLead Engineer- Automation Framework LocationBengaluru Work EmploymentFull time DepartmentWireless DomainTesting Reporting toStaff Engineer : Tejas Networks is a global broadband, optical and wireless networking company, with a focus on technology, innovation and R&D. We design and manufacture high-performance wireline and wireless networking products for telecommunications service providers, internet service providers, utilities, defence and government entities in over 75 countries. Tejas has an extensive portfolio of leading-edge telecom products for building end-to-end telecom networks based on the latest technologies and global standards with IPR ownership. We are a part of the Tata Group, with Panatone Finvest Ltd. (a subsidiary of Tata Sons Pvt. Ltd.) being the majority shareholder. Tejas has a rich portfolio of patents and has shipped more than 900,000 systems across the globe with an uptime of 99.999%. Our product portfolio encompasses wireless technologies (4G/5G based on 3GPP and O-RAN standards), fiber broadband (GPON/XGS-PON), carrier-grade optical transmission (DWDM/OTN), packet switching and routing (Ethernet, PTN, IP/MPLS) and Direct-to-Mobile and Satellite-IoT communication platforms. Our unified network management suite simplifies network deployments and service implementation across all our products with advanced capabilities for predictive fault detection and resolution. As an R&D-driven company, we recognize that human intelligence is a core asset that drives the organization’s long-term success. Over 60% of our employees are in R&D, we are reshaping telecom networks, one innovation at a time. Why join Tejas: We are on a journey to connect the world with some of the most innovative products and solutions in the wireless and wireline optical networking domains. Would you like to be part of this journey and do something truly meaningfulChallenge yourself by working in Tejas’ fast-paced, autonomous learning environment and see your output and contributions become a part of live products worldwide. At Tejas, you will have the unique opportunity to work with cutting-edge technologies, alongside some of the industry’s brightest minds. From 5G to DWDM/ OTN, Switching and Routing, we work on technologies and solutions that create a connected society. Our solutions power over 500 networks across 75+ countries worldwide, and we’re constantly pushing boundaries to achieve more. If you thrive on taking ownership, have a passion for learning and enjoy challenging the status quo, we want to hear from you! Who we are This team is responsible for Platform and software validation for the entire product portfolio. They will develop automation Framework for the entire product portfolio. Team will develop and deliver customer documentation and training solutions. Compliance with technical certifications such as TL9000 and TSEC is essential for ensuring industry standards and regulatory requirements are met. Team works closely with PLM, HW and SW architects, sales and customer account teams to innovate and develop network deployment strategy for a broad spectrum of networking products and software solutions. As part of this team, you will get an opportunity to validate, demonstrate and influence new technologies to shape future optical, routing, fiber broadband and wireless networks. What you work: You will have complete ownership for preparing test automation solution & designing automation framework Understanding, maintaining and enhancing the multifaceted Frameworks Architect & design tools required for PV qualification Collaborate with product teams and PV teams to strategize & align long term solution for test automation including roadmap, tools, framework & approach. Documentation of the tools and framework features developed. Mandatory skills: BE/B.Tech./M.Tech. (EC/EE/CS) Degree with 6+ yrs. Extensive hands-on experience designing / developing automation frameworks Should be experienced with automation development from PV stand point Hands-on experience with tools development in PHP, JSP, Java, Python, TCL, MySQL and Web technologies is a must Working knowledge of data networking protocols Must be detail oriented and possess excellent communications skills Desired skills: FW development in Telecom using OO based design patterns will be a plus Experience in Selenium and UI open-source framework development is a plus Passion for achieving excellence in process, product quality and reliability Preferred Qualifications Experience: 6 to 10 years’ experience from Telecommunication or Networking background. Education: Tech/BE (CSE/ECE/EEE/IS) or any other equivalent degree Candidate should have knowledge in Automation Framework Testing/Development. Diversity and Inclusion Statement : Tejas Networks is an equal opportunity employer. We celebrate diversity and are committed to creating all-inclusive environment for all employees. We welcome applicants of all backgrounds regardless of race color, religion, gender, sexual orientation, age or veteran status. Our goal is to build a workforce that reflects the diverse communities we serve and to ensure every employee feels valued and respected.

What this Job Entails: The Field Technician I will provide support to all assigned locations, including data centers and Points of Presence (POPs), and physical site services. The person in this role will coordinate with network teams as well as local vendors for installation, repair and maintenance activities. The Field Technician must have deep knowledge and professional experience deploying (physical layer) rack and stack configurations. This role requires travel. Scope: Follows established procedures on routine work Requires detailed instructions Your Roles and Responsibilities: Maintain the highest quality standards in all assigned data center locations and remote points of presence (POP). Assist in performing physical installation, repair, maintenance, and testing activities as directed with meticulous attention to driving and maintaining the highest quality standards in the telecommunications industry. Help with performing card adds or replacements, software upgrades, and associated testing. Assist the team in recommending improvements to processes that may impact the quality of our network assets or improve overall efficiencies for any related process or system. Provide site survey support for OSP and ISP projects, as well as large space & power and/or equipment deployments. Perform site audits and reconcile data discrepancies in coordination with Network Surveillance and other groups as necessary. Assist in managing local construction vendors working on behalf of the company to ensure compliance with installation, repair, maintenance MOPs and standards, as well as quality and cleanliness. Meet/coordinate with Local Exchange Carrier (LEC) and other technicians to facilitate timely installation, repair, and maintenance activities as necessary. Perform site surveys in support of network builds, augments, or decommissions. Assist in coordinating site access, equipment staging, and other tasks Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position Required Qualifications/Skills: Associates degree (A.A) or equivalent from two-year college or technical school and 0 to 2 years related experience and/or training; or equivalent combination of education and experience Knowledge of data center and POP infrastructure, including experience or deep understanding of OSP, ISP, interfacility cabling, fiber and copper distribution, AC/DC power systems, environmental controls, and relay rack/cabinet/cage construction. Familiarity with installing and maintaining a wide variety of telecom/network equipment, including DWDMs, backbone and management routers, IP switches, as well as all optical and digital infrastructure. Understanding of splicing, and an understanding of how to maintain and operate within a manhole, vault, or handhole environment. Knowledge of telecommunications testing equipment from microscopes and source and power meters to OTDRs and experience testing across all SONET and Ethernet bandwidths. Knowledge of telecommunications testing standards and procedures from length, wire-mapping, and bit error rate to power, delay, loss, reflectance and dispersion. Knowledge of state and local regulatory standards, procedures, and permitting requirements. Ability to work effectively with local exchange carrier (LEC) and other telecom service provider technicians, building landlords, electricians, construction operators, and non-technical end users. Ability to work independently, diagnose problems and take appropriate action with minimal supervision. Experience with spreadsheets, workflow and project management applications, and administrative software applications. Understanding of how to use a Tier-1 ITSM platform Physical Demand & Work Environment: Must have the ability to perform office-related tasks which may include prolonged sitting or standing Must have the ability to move from place to place within an office environment Must be able to use a computer Must have the ability to communicate effectively Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers

In this role, you will have an opportunity to manage all aspects of the sales process including lead management, qualification, evaluation, closure for Enterprise clients and play an integral role in the success of the overall sales team. Key Responsibilities Drive new logo acquisition by identifying, engaging, and converting high-potential prospects in the Indian market. Own the complete sales cycle from lead generation and qualification to deal closure with a strong focus on revenue growth. Build and maintain a healthy, high-velocity pipeline; manage multiple opportunities simultaneously to achieve aggressive sales targets. Engage CXO-level decision-makers through strategic outreach, research, and consultative selling. Deliver compelling solution pitches tailored to client needs, positioning WebEngage as a strategic growth partner. Collaborate with pre-sales, product, and marketing teams to accelerate deal progression and close complex opportunities. Lead RFI/RFP processes, craft winning proposals, and negotiate commercial terms to drive value. Maintain accurate CRM hygiene and provide regular, insight-driven forecasts. Expand presence within large enterprises and legacy businesses to unlock new revenue streams. Contribute to sales strategy, demand generation initiatives, and continuous process improvement. You will have the opportunity to: Be part of the elite team of one of the hottest SaaS companies in India Build partnerships and work with some of the biggest enterprise accounts across different domains like exadcommerce, travel, insurance, banks, telecom etc. Our Core markets include the US, Europe, Middle East, India and SE Asia

Responsibilities: * Manage client relationships & stakeholders globally * Lead telecom strategy development * Ensure customer satisfaction through proactive support * Collaborate with international teams on project delivery Annual bonus