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9.0 - 10.0 years
30 - 35 Lacs
Noida
Work from Office
Account Management: Serve as the primary point of contact for assigned growth accounts, cultivating and nurturing strong relationships with key stakeholders. Work on the Basic Hygiene of the logo which includes, 1) RPC Validation (3 RPCs) 2) Customer Firmographics Regularly engage with customers to assess satisfaction levels, address concerns, and identify opportunities for further opportunities. Organize SLT Visits & Tech workshops to engage with the customers. Revenue Extraction: Identify and prioritize opportunities for Upgrade, upselling, and expanding product usage based on thorough account analysis. Utilize account mapping insights to develop targeted strategies and initiatives to drive revenue growth and maximize account potential. Effectively articulate the value proposition of multiple products or solutions offered by our company to address the diverse needs of partners. Tailor product pitches and presentations to align with the specific requirements and priorities of each partner, highlighting unique benefits and competitive advantages. Cross Functional Collaboration: Support in Driving Marketing Activities. Close loop customer requests. Capabilities & competencies : Understanding of wireless & wire line telecom solutions Good Oral and Written Presentation skills Strong crosses functional skills to collaborate with commercial, program management, Technology and Finance. Innovative and flexible in strategizing GTM Approach Flexible for learning new products and processes.
Posted 1 month ago
2.0 - 6.0 years
4 - 8 Lacs
Bengaluru
Work from Office
The Opportunity This Staff Engineer role represents an opportunity to serve as a technical visionary and a force multiplier, influencing the trajectory of our product innovation and delivering substantial customer value. As the dedicated technical owner for a strategic team, youll lead feature deliveries with significant autonomy, architecting robust, scalable solutions. Were discussing tackling complex challenges across various verticals, including telecom and energy. Your impact will be measured not just by the code you write but also by the successful launch and adoption of new functionalities, the demonstrable growth of your teams technical capabilities through mentorship, the proactive management of technical debt, and a tangible improvement in our codebase health. If youre passionate about building elite engineering teams, thrive on strategic ownership, and want to make a profound and lasting impact on our product and customers, this is your platform. Youll play a pivotal role in ensuring our software is not only functional but also high-quality, scalable, and maintainable, thereby driving our overall technical excellence. What You ll Do As a Staff Engineer and Tech Lead, you ll drive the technical roadmap, pushing the boundaries of what s possible on the existing platform and influencing the broader ecosystem. You ll be a leader and a mentor, empowering your team to build highly scalable and maintainable solutions that directly translate into significant customer value and product innovation. From influencing architecture to elevating engineering practices, your work will be pivotal in accelerating our growth and solidifying our position as industry leaders. Heres how youll make an impact: Drive Technical Vision & Architecture: You ll lead the technical vision for your domain, designing and implementing complex, scalable solutions in the existing platform while considering their impact and integration with Mobile and other micro-services. Youll ensure solutions are secure, performant, and maintainable. Champion Code Quality & Best Practices: You ll establish, champion, and rigorously enforce coding standards, design patterns, and best practices across software development, including comprehensive testing strategies for non-functional requirements like performance and security. Elevate Team Technical Proficiency: You ll act as a force multiplier for your team, actively mentoring other engineers through hands-on guidance (e.g., pair programming, debugging), facilitating knowledge-sharing sessions, and defining personalised development plans to foster continuous growth. Proactively Manage Technical Debt: You ll continuously identify, prioritise, and lead initiatives to address technical debt, ensuring the codebase remains robust, adaptable, and a foundation for future innovation. Bridge Technical & Business Outcomes: You ll collaborate extensively with Product Managers, Product Quality Leads, and Designers to deeply understand business and commercial outcomes, providing constructive technical input for prioritisation, capacity planning, and strategic discovery. Lead Complex Problem Resolution: You ll serve as the primary escalation point for intricate technical challenges, guiding root cause analysis for incidents, and continuously monitoring system health to identify and address potential issues proactively. Foster Agile Clarity: You ll embrace ambiguity in initial development stages, leading by example in generating asynchronous content like technical design documents (TDDs), data models, and POCs to gather continuous feedback and refine designs iteratively. The Skills You ll Have You will drive a specific domains technical vision and architectural design , ensuring alignment with overarching architectural principles across various technology stacks. You will not be attached to any particular technology, and do not shy away from learning new technologies to solve problems. Ready to embrace Salesforce and expand your expertise, youll leverage your background in open-source cloud technologies and industry best practices to innovate and improve our product. You will design and implement robust, scalable solutions, leveraging deep expertise in agile programming, SOLID principles and Design patterns . Your focus will also be on security, performance, and maintainability. You will proactively identify and address technical debt and architectural bottlenecks , proposing and executing strategic action plans to improve codebase health and overall system adaptability. You will establish, champion, and rigorously enforce coding standards, design patterns, and best practices for the software development, including comprehensive testing strategies for non-functional requirements. You will lead and mentor technical teams, providing direct hands-on guidance , facilitating knowledge transfer, and fostering an environment of efficient collaboration, continuous improvement, and knowledge sharing.You will effectively collaborate with Product Managers and Designers to understand business outcomes , provide accurate effort estimations, challenge priorities, and ensure technical feasibility. You will develop comprehensive technical design documents, API documentation, and user stories , clearly articulating complex technical concepts to both technical and non-technical stakeholders. You will champion and implement continuous integration/continuous delivery (CI/CD) pipelines and Source-Driven Development practices to streamline our development lifecycle and optimise deployment efficiency. What Youll Achieve in Your First Year Within 90 Days, You ll: Become an expert in the functionality and codebase of several core product modules, understanding execution flow, design patterns and their integration points within the broader tech stack. Acquire knowledge on Salesforce to the extent that you can start building solutions independently while applying your full-stack open-source experience to make it better. Complete your development plan, fully ramping up on our technology stack, established design patterns, and Sitetrackers overarching architectural principles. Build strong relationships with your scrum team members, key local and international stakeholders, and relevant Product and Design counterparts. Deliver initial enhancements and bug fixes, demonstrating quick impact and adherence to established code quality standards. Actively participate in code reviews, providing constructive feedback that enhances team proficiency and aligns with defined standards. Within 180 Days, Youll: Successfully architect, build, and ship large, impactful modules and features, demonstrating adherence to scalability, performance, and maintainability requirements. Serve as a primary technical expert for key modules and features, actively leading architectural and design discussions during requirement and design sessions. Proactively identify technical debt and architectural bottlenecks within your domain, and propose and initiate strategic action plans to address them. Lead the team in conducting thorough root cause analyses for incidents and implementing preventative measures to mitigate recurrence. Collaborate effectively with Product Managers to provide technical input for prioritisation discussions and capacity planning for upcoming Program Increments. Within 365 Days, Youll: Successfully drove a major product initiative from concept to launch, showcasing seamless collaboration with Product Managers, Product Designers, and US-based counterparts, resulting in measurable customer adoption and business value. Demonstrably elevate your scrum teams technical capabilities, actively mentoring senior engineers and introducing modern best practices that lead to improved velocity, code quality, and a reduction in post-release bugs. Measurably improve codebase health and scalability within your domain by successfully refactoring or re-architecting a critical component of the platform, resulting in tangible improvements like enhanced system performance, better developer productivity, or reduced maintenance overhead. Drive significant efficiencies within the team by championing process, coding standard improvements, and advocating for new technologies that enhance overall development effectiveness. Develop strong industry expertise in the sectors we serve, using this knowledge to inform and improve the software you develop, and serve as a primary subject matter expert for other teams in various areas of the application.
Posted 1 month ago
15.0 - 20.0 years
50 - 55 Lacs
Chennai
Work from Office
Job Location: Chennai Work timings: Flexible to support business Travel: 25% Work Experience level: 12 ~15 years in Industry and related IoT projects experience of 6 years minimum. Any Graduates/ Post-graduates with MBA with wide knowledge in the IoT industry. Degree in Electronics & Communications Technology will be an added advantage. Knowledge in any of the Industry verticals with IoT solution engagement on Building Automations, Agriculture, Healthcare, Oil & Gas, and Telecom will be an added advantage. A creative problem solver who proactively seeks out system/process improvements in support of his/her customers Ability to successfully deliver end-to-end technology and operations projects, working through the obstacles Plan and manage multiple parallel projects Knowledge on Project management tools Redmine is an added advantage Knowledge on Scrum/Agile methodologies Valid Visa for US Manage IoT projects from manuscript through final product submission to customer To create, assign and track the project work plans for delivery and also provide technical guidance for work completion. Co-ordination with Software and Hardware Engineering for project requirements and attending customer calls. Raising risks, issues and escalation to senior management and customer. To create all quality documents, collect metrics data and conducting audits. To perform Value creation and Knowledge databases. To create project plans and keep track of schedule for on time delivery as per the defined quality standards. To ensure process improvement and compliance, and participate in technical design discussion and to review technical documents Manage diverse requirements, negotiate, and effectively articulate rationale and vision behind technical decisions that support the business Play trusted advisor to the program leadership to bring the right technical skills on the board. Research, analyse and recommend solutions which meet business and technology needs Partner with Devops teams to operationalize the product deliveries Manage budgets, calculate profitability, cost management and handle change.
Posted 1 month ago
5.0 - 7.0 years
7 - 9 Lacs
Hyderabad
Work from Office
Key Responsibilities: Design, develop, and maintain scalable and resilient microservices using Java, Spring Boot, and Python frameworks. Collaborate with product owners, business analysts, and technical leads to gather requirements and translate them into technical solutions. Engage actively with business stakeholders to understand telecom industry processes and identify opportunities to improve and automate workflows. Analyze existing business processes and propose technical improvements to enhance efficiency and effectiveness. Manage and interact with both relational and non-relational cloud databases, ensuring high availability and performance. Participate in DevOps practices including CI/CD pipelines, containerization (Docker/Kubernetes), and cloud infrastructure management (AWS, Azure, or GCP). Explore and integrate AI/ML tools and technologies where applicable to add value to business solutions. Participate in code reviews, testing, debugging, and continuous improvement activities. Proactively seek knowledge, stay updated with industry trends, new technologies, and best practices relevant to the telecom and software development domains. Communicate technical concepts clearly and effectively to both technical teams and non-technical business stakeholders. Qualifications and Skills: Bachelor s degree in Computer Science, Information Technology, or related field (or equivalent experience). 5-7 years of professional experience in software development and technical analysis. Strong proficiency in Java and Spring Boot framework. Experience with Microservice Architecture and implementation. Experience with Python backend development and integration. Exposure to AI technologies and machine learning frameworks is a strong plus. Experience working with databases such as Oracle, Snowflake, PostgreSQL, and MySQL to design and optimize data models, Able to execute queries and write scripts. Familiarity with front-end technologies: React.js, Node.js, Express.js. Excellent verbal and written communication skills with an ability to engage confidently with leads, business users, and cross-functional teams. Strong analytical and problem-solving skills with a passion for learning and exploring new technologies. Ability to work independently, take initiative, and be highly proactive in a fast-paced environment. Preferred: Experience exploring and integrating AI/ML tools and technologies to add value to business solutions. Knowledge of DevOps tools and practices including CI/CD, container orchestration, and cloud platforms (AWS, Azure, GCP). Experience in the telecom industry or familiarity with telecom business processes. Work Timing: Work timing between 1 PM to 10 PM Location: Bangalore / Hyderabad #SoftwareEngineering Job ID R-73084-1 Date posted 07/01/2025
Posted 1 month ago
5.0 - 7.0 years
7 - 9 Lacs
Bengaluru
Work from Office
Key Responsibilities: Design, develop, and maintain scalable and resilient microservices using Java, Spring Boot, and Python frameworks. Collaborate with product owners, business analysts, and technical leads to gather requirements and translate them into technical solutions. Engage actively with business stakeholders to understand telecom industry processes and identify opportunities to improve and automate workflows. Analyze existing business processes and propose technical improvements to enhance efficiency and effectiveness. Manage and interact with both relational and non-relational cloud databases, ensuring high availability and performance. Participate in DevOps practices including CI/CD pipelines, containerization (Docker/Kubernetes), and cloud infrastructure management (AWS, Azure, or GCP). Explore and integrate AI/ML tools and technologies where applicable to add value to business solutions. Participate in code reviews, testing, debugging, and continuous improvement activities. Proactively seek knowledge, stay updated with industry trends, new technologies, and best practices relevant to the telecom and software development domains. Communicate technical concepts clearly and effectively to both technical teams and non-technical business stakeholders. Qualifications and Skills: Bachelor s degree in Computer Science, Information Technology, or related field (or equivalent experience). 5-7 years of professional experience in software development and technical analysis. Strong proficiency in Java and Spring Boot framework. Experience with Microservice Architecture and implementation. Experience with Python backend development and integration. Exposure to AI technologies and machine learning frameworks is a strong plus. Experience working with databases such as Oracle, Snowflake, PostgreSQL, and MySQL to design and optimize data models, Able to execute queries and write scripts. Familiarity with front-end technologies: React.js, Node.js, Express.js. Excellent verbal and written communication skills with an ability to engage confidently with leads, business users, and cross-functional teams. Strong analytical and problem-solving skills with a passion for learning and exploring new technologies. Ability to work independently, take initiative, and be highly proactive in a fast-paced environment. Preferred: Experience exploring and integrating AI/ML tools and technologies to add value to business solutions. Knowledge of DevOps tools and practices including CI/CD, container orchestration, and cloud platforms (AWS, Azure, GCP). Experience in the telecom industry or familiarity with telecom business processes. Work Timing: Work timing between 1 PM to 10 PM Location: Bangalore / Hyderabad #SoftwareEngineering Job ID R-73084 Date posted 07/01/2025
Posted 1 month ago
10.0 - 15.0 years
30 - 35 Lacs
Pune
Work from Office
Job Summary: We are seeking an experienced and results-driven Sales Representative with a strong background in account farming and IT services sales. As a Sales Representative, you will be responsible for nurturing and expanding existing client accounts, as well as identifying and securing new business opportunities within the IT services sector. The ideal candidate is a strategic thinker, possesses excellent communication and negotiation skills, and has a proven track record of success in selling IT services to enterprise-level clients. Experience: 8-16 Years Location: Mu mbai Key Responsibilities: Develop and execute account farming strategies to maintain and expand relationships with existing clients. Proactively engage with key stakeholders within client organizations to understand their business needs and align our IT services to address those needs. Conduct regular account reviews to identify upselling and cross-selling opportunities, and collaborate with the internal teams to drive revenue growth. Stay updated on industry trends, market conditions, and competitive landscape to effectively position and differentiate our IT services in the market. Build and maintain a robust sales pipeline by identifying and pursuing new business opportunities. Conduct thorough market research and analysis to identify potential clients and develop targeted sales strategies. Lead the end-to-end sales process, including prospecting, qualifying leads, delivering sales presentations, negotiating contracts, and closing deals. Collaborate with the delivery and implementation teams to ensure successful onboarding and customer satisfaction. Meet or exceed sales targets and contribute to the overall revenue growth of the organization. Provide accurate sales forecasts and reports to management on a regular basis. Required Skills : Basic knowledge of IT technologies and concepts, including software development methodologies, cloud computing models (e.g., IaaS, PaaS, SaaS) and data analytics techniques. Bachelors degree in Business Administration , Marketing, or a related field (or equivalent experience). Minimum 10 years of experience in sales, with a focus on account farming and IT services sales. Proven track record of exceeding sales targets and driving revenue growth. Strong knowledge and understanding of the IT services industry, including cloud solutions, managed services, software development, and infrastructure services. Exceptional interpersonal and communication skills, with the ability to effectively engage and influence senior-level executives. Demonstrated experience in building and maintaining long-term client relationships. Strong negotiation and closing skills, with the ability to navigate complex sales cycles. Self-motivated and results-oriented, with a strong drive to achieve and surpass sales goals. Excellent problem-solving and decision-making abilities. Ability to work independently and collaboratively in a fast-paced, target-driven environment. Proficiency in using CRM software and sales productivity tools. Join our dynamic sales team and contribute to the growth and success of our organization by leveraging your expertise in account farming and IT services sales. Good To Have Skills: Excellent problem-solving and decision-making abilities. Self-motivated and results-oriented, with a strong drive to achieve and surpass sales goals. Strong negotiation and closing skills, with the ability to navigate complex sales cycles.
Posted 1 month ago
11.0 - 16.0 years
35 - 40 Lacs
Gurugram
Work from Office
Job Description Customer Care Specialist - Customer Hub Admiral Group Plc. (UK) and Admiral Solutions (India) Know Us: The history of Admiral Group (AGp), UK is one of growth, profitability, and innovation. Admiral launched in 1993 with just one brand, zero customers and 57 members of staff. Today we are an international financial services group offering home, van, and travel insurance as well as personal loans and car finance with customers in France, Italy, Spain, the UK and the USA. Headquartered in Wales in the UK, we are proud to be Wales only FTSE 100 company. We are proud to have a global presence with offices in Spain, Italy, France, USA, Gibraltar, Canada and India. We serve over 9 million customers worldwide in line with our purpose, to help more people to look after their future, always striving for better together. In 2024 Admiral has been awarded as one of the World s Best Workplaces in a list published by Great Place To Work At Admiral Solutions (Branch Office of AGp), we truly believe that customers and our front-line staff are at the heart of everything we do. It is the customer who signs our checks, and then it is our front-line staff who makes it happen for us. When you join Admiral, you join ~15000 family members worldwide with one common goal of delivering brilliant Customer Experience every day, right from the first call or interaction of the day. Since 2012, Admiral Solutions Gurgaon, Haryana, India, has its sole purpose defined to help our UK-based customers and global colleagues to leverage the time zone difference. Now with almost 11 years of experience, from 16 to ~2700 employees working with our different departments, we provide contact center support to our end customers. We have high standards of engagement, culture and people practices, and this is testimony to the plethora of recognition we have earned in the last couple of years. Here is the list of the latest ones: Great Place to Work certified for consecutive 9 years Ranked 79th in India s Top Large IT/ITES Companies 2024-25 India s Top 10 Best Workplace for Women Top 50 Companies in the IT/BPM in Large Size Organizations Indias Best Workplaces Building a Culture of Innovation by All Why Work with Us? As part of our commitment to be an open, supportive, and inclusive workplace, we foster a healthy work- life balance. This makes our staff thrive in an environment which helps them grow professionally and personally. We have DEIB Council (Diversity Equality Inclusiveness & Belonging) which helps our staff to showcase and hone their alternative talents with likeminded peers. It also allows them the opportunity to improve their leadership and collaboration skills. Have a look at some of the employee benefits we provide: Free Meals (while working from office) Free Cab Services with App enabled booking & tracking. Free Medical, Accident and Life Insurance Annual 750 equivalent Company Shares to every staff member Opportunity to earn performance-based monthly variable amounts, and additional pay-outs occasionally (subject to discretion of the department) Opportunity to enrol in learning & development courses. Opportunity to be nominated to travel to our global offices. Opportunity to grow within the organization. Working Considerations Minimum Education: 10+2 Experience: Minimum of 1 year of experience in a customer service voice role (International) such as UK, US or Australian customers. Shift Timings: 6:30 AM IST - 2:30 AM IST Working Days: 5 days working in the week Salary: CTC INR 4,25,000 DOJ: 04-08-2025 Vaccination: Fully Vaccinated (Preferred) Location: Flexibility to work both from home and the office based on business requirements within Admirals serviceable area. WFH (Work from Home) need assurance of a noise free quite/separate room providing an ability to work without interference, continuity and maintaining complete data integrity. There is a need for an existing stable Wi-Fi connection from a reliable telecom vendor having a minimum speed of 75mbps and uninterrupted power supply. WFO (Work from Office) - we do ensure that we take adequate safety precautions and remain compliant with government prescribed rules and regulations. Summary of the role As a Customer Care Specialist, you will be the frontline of our operations, ensuring every contact is handled with a smile and a commitment to resolving their queries. Your goal is to provide delightful customer experience that exceeds expectations and fosters customer satisfaction. Role and Its Responsibilities Key Responsibilities: Take ownership of customer queries, aiming for First Call/Contact Resolution (FCR). Manage contacts (depending on the line of business- both voice or non-voice) while adhering to quality and compliance guidelines. Display ownership and accountability with in-depth knowledge of systems and processes. Utilize quick thinking to address a variety of customer queries. Learn and get cross-skilled on various insurance products such as new contacts, Retention, Mid-term servicing for voice channels. Engage in Customer Service, Retention up-selling or cross-selling products, treating all customers fairly. Ingredients to Success: Contribute positively to the team, recognizing and celebrating the success of others. Exhibit passion for our brand and customer service. Demonstrate excellent communication skills. Embrace new ways of working, unlearning and relearning as necessary. Commit to doing it right the first time for the customer. Foster an environment of mutual respect. Be open to change and receptive to feedback. Requirements: Flexible to work in shifts, including weekends and holidays. Excellent verbal and written communication skills. Strong problem-solving skills and attention to detail. Ability to work independently and as part of a team. Possess technical abilities to navigate through customer Service tools. Additional Requirement: As a Customer Care Specialist, you will play a crucial role in ensuring that our customers receive exceptional service and support. You will be responsible for handling customer inquiries, resolving issues, and providing information about our products and services. Your goal is to enhance customer satisfaction and loyalty by delivering a positive and seamless customer experience. The Consumer Duty applies across our business to high-level strategic planning, budget allocation, individual customer interactions, product and service development, sales and servicing, distribution, support, risk and control functions, remuneration, and incentives. We all need to put customers interests at the heart of our activities and decision-making. The spirit of the Consumer Duty is reflected in our Group purpose to Help more people to look after their future. Always striving for better together. Admiral s Consumer Duty Principles: Understanding: All customer communication is easy to understand no jargon. Ease: Whatever channel a customer chooses, we make it simple - all tasks are equally important and finding and completing them can be done with minimum fuss no hassle! Fairness: Our prices are fair and all our products are designed based on thorough research and testing to ensure they meet customer needs and expectations - no surprises! Preferences: Someone with an experience of Genesys telephony system. Have worked with Insurance industry/process in past. This role is not just about assisting customers, it s about building a connection with each customer and being the embodiment of our brands commitment to service. If youre ready to take on this challenge and grow with us, we look forward to your application. Contact Us Admiral Solutions (EUI Limited), 4th, 5th and 6th Floor, Building 6 B, Gurgaon Infospace IT/ITES SEZ, Candor Techspace, Dundahera, Sector 21, Gurgaon, Haryana - 122016, India Admiral Solutions is an equal opportunities employer and makes employment decisions without any bias to race, colour, religion, sex, sexual orientation, gender identity, and disability. All candidates applying are subject to successful completion to background verification checks. To know more about us, feel free to visit the websites below for more information.
Posted 1 month ago
8.0 - 13.0 years
25 - 30 Lacs
Pune, Bengaluru
Work from Office
Team Lead Software Development (Core Java) More Details Team Lead Software Development (Core Java) | Heal Software Inc Team Lead Software Development (Core Java) Relevant Work Experience 8+ Years Education Level BS in CS/EE/CE or related field from a top institution Description HEAL Software is a renowned provider of AIOps (Artificial Intelligence for IT Operations) solutions. With the state-of-the-art AIOps solutions, HEAL Software consistently drives digital transformation and delivers significant value to businesses across diverse industries. HEAL Software s unwavering dedication to leveraging AI and automation, empowers IT teams to address IT challenges, enhance incident management, reduce downtime, and ensure seamless IT operations. Through the analysis of extensive data, our solutions provide real-time insights, predictive analytics, and automated remediation, thereby enabling proactive monitoring and solution recommendation. HEAL Software Inc. has headquarters in Santa Clara, California in the US. HEAL Software is backed by Avataar Ventures Partners Our clients include banks, telecom, IT, and mid- sized Enterprises across the globe. We are predominantly working with Banking clients Top Private & Public Sector Banks in India and Overseas (Middle east, Africa, South east regions). We have over 50 happy customers and we plan to increase our customer base to 500+ in the next 24 to 36 months. We have patented ML techniques to find right performance insights. Our methodologies are unique in finding resource utilizations based on various workload patterns Physical / Virtual / Containers / Cloud. We have the World s only systematic computed Capacity chokepoint analysis solution. Our Product has a unique way of identifying discretionary and non-discretionary workloads. We have over a decade experience in providing visibility and predictions on application performances. Roles and Responsibilities: Lead a team of software engineers in the design, development, and maintenance of Java-based applications, ensuring adherence to coding standards, architectural guidelines, and project timelines. Provide technical leadership and guidance to team members, including code reviews, design discussions, and troubleshooting complex issues. Collaborate with product managers, business analysts, and other stakeholders to understand project requirements and translate them into actionable technical solutions. Work closely with architects to define the technical architecture, design patterns, and development methodologies for our projects. Mentor and coach team members to foster their professional growth and development, and provide constructive feedback to help them improve their skills and performance. Drive continuous improvement initiatives within the team, including process optimization, tooling enhancements, and adoption of new technologies and best practices. Ensure effective communication and collaboration within the team and across other functional teams, fostering a culture of transparency, accountability, and teamwork. Participate in recruitment activities, including interviewing candidates, evaluating technical skills, and making hiring decisions to build a high performing team. Stay up-to-date with the latest trends, tools, and technologies in Java development, and evaluate their potential applicability to our projects. Collaborate with DevOps engineers to automate deployment processes, implement CI/CD pipelines, and enhance system monitoring and performance optimization. The ideal candidate should have passion for building products, solving problems, and building data pipeline Experience in Java or Golang. Proficiency in version 8 and higher Java. Experience with SpringBoot, Microservices, Elasticsearch, Good understanding in database Experience with Java frameworks and libraries such as Spring, Hibernate, JPA, etc. Proficiency in web application development using Java-based technologies (Servlets, JSP, etc.). The basics must be very strong design, coding, testing, and debugging skills. BS in CS/EE/CE or related field from a top institution 8+ years hands-on experience in Java, data structures and algorithms on Linux Experience/knowledge with Micro-services, Docker, Kubernetes experience a plus A demonstrable understanding of software development concepts, problem break down, project management, and good communication. Experience will product build life cycle of developing, debugging, optimizing and maintaining code. Demonstrated leadership experience, with the ability to lead and motivate a team to achieve project goals and deliver high-quality solutions. Familiarity with relational databases (e.g., MySQL, PostgreSQL) and proficiency in SQL. Experience with Agile methodologies and tools (e.g., Scrum, JIRA) is a plus. Familiarity with cloud platforms (e.g., AWS, Azure) and microservices architecture is desirable. Ability to prioritize and manage multiple tasks and projects simultaneously in a fast-paced environment Allowed Type(s): .pdf, .doc, .docx By using this form you agree with the storage and handling of your data by this website. * This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the ... Necessary Necessary Always Enabled Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information. Non-necessary Non-necessary Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. It is mandatory to procure user consent prior to running these cookies on your website.
Posted 1 month ago
6.0 - 9.0 years
8 - 11 Lacs
Bengaluru
Work from Office
Mobility Core and Network Services (MCANS) team is part of the Network CTO organization that oversees the global mobile and fixed network technology direction for AT&T, which includes the design of the company s 5G and IMS infrastructure. This team is responsible for the architecture, design, certification, testing and delivery of advanced Mobility Core network functions and Network Services applications, including for IP multimedia systems and packet data, which are the future of Mobility services and experiences. The team contributes to the growth and development of end-to-end wireless network services across Consumer, Enterprise, Internet of Things (IOT), FirstNet and public sector products. This position is part of a team that collaborates with client project teams in the development of Mobility Cloud platform delivery, CI/CD workflow automation. This is a very dynamic and exciting role that will allow for exposure to emerging mobility, virtualization, cloud technologies, and customer premise equipment! We are seeking candidates who are eager to learn and grow their skills as part of a diverse, talented, and energetic group of professionals working in the areas of voice over IP, cloud computing, data analytics, software development and technology delivery. REQUIRED SKILLS/QUALFICATIONS Voice over IP Experienced with VoIP Standards and fundamentals Experienced with VoIP protocols (SIP, Diameter, HTTPS) Experienced with VoIP Call Flow Design and Certification Experience with common access methods (RAN, BroadBand) Cloud Computing Deep understanding of virtualization, containerization, and Infrastructure as Code (IaC) concepts Skilled in various cloud platforms, e.g., Nokia Cloudband, Redhat OpenShift (OCP), Microsoft Azure Skilled in programming skills in a language like Python, JavaScript, or Java Good knowledge of networking concepts Test planning and execution Data Analytics Experienced with programming languages like Linux Shell, Python for data manipulation and analysis Good experience in Alarm treatment, analysis, and ticket generation Experienced with SQL and relational databases Understanding of data visualization and statistics Software Development & Delivery Deep understanding of Docker, OpenStack, and Kubernetes Experienced Continuous Integration/Continuous Deployment (CI/CD) Familiarity with Azure and ADO concepts Administrator level expertise in Linux Experienced in Ansible and Python scripting Experienced in YAML and JSON file types and their usage Basic familiarity of GO language and GIT EDUCATION REQUIREMENT Bachelors Degree in a STEM discipline e.g. Computer Science, or Engineering. PREFERRED QUALIFICATIONS Telecom Industry (not mandatory but a plus): Basic understanding of telecommunications, network architecture, and wireless communication protocols. Exposure to network analysis and telecom-specific data sources. Familiarity with geospatial analysis, IoT, edge computing, and security and privacy concepts in the telecom industry. Artificial Intelligence/Machine Learning (not mandatory but a plus): Awareness of machine learning frameworks and concepts. Basic understanding of mathematics relevant to AI/ML. Familiarity with data preprocessing and model evaluation Job ID R-58283 Date posted 07/01/2025
Posted 1 month ago
6.0 - 9.0 years
15 - 25 Lacs
Pune
Work from Office
Roles and Responsibility Headquartered in Silicon Valley, ACL Digital is a leader in design-led digital experience, innovation, enterprise modernization, and product engineering services converging to Technology, Media & Telecom. We are a talented workforce and part of the 50,000+ employee ALTEN Group, spread across more than 30 countries, offering a multicultural workplace and a collaborative knowledge environment. ACL is a next-generation Product Realization, Digital Transformation, and Data Science company, that acts as a single-stop IoT solution enabler for worldwide customers including Fortune 500 companies and growth-stage start-ups to bring ideas to life. With 450+ professionals, 150+ global customers, 250+ solution implementations, and 11+ IPs/solutions, we provide Product Engineering, Original Manufacturing Design (ODM), Hardware Design/EE, Embedded Software, Connected Application, Enterprise Software, Mobile Application, Cloud (PaaS and SaaS), Digital Networking (wired and wireless), Artificial Intelligence, Machine Learning and Quality Engineering services. We have experience in wide industry domains including Consumer Electronics, Wearables, Healthcare and Wellness, Medical Devices, Automotive, Retail, Manufacturing, Multimedia, Digital Networking, and more. ACL is an ISO 9001:2015 certified company with state-of-the-art product design and development centers in the USA and India. For more information about ACL, please visit: About Our Company | ACL Digital INDUSTRY RECOGNITIONS Manufacturing Technology Insights: Top 10 Electronics Manufacturing Solutions Providers 2019 Recognized by Zinnov Zones in IoT Technology Services Report 2018 Recognized by Clutch as a Leading IoT Company Global Wireless Connectivity Software Market Report 2018-2025 Job Title / Designation : Principle Engineer, Embedded Engineering Services (EES) Experience Range : 6 to 9 years Job Location : Pune Shift : General shift (Mon-Fri) Job Function, Roles & Responsibilities: Technical responsibilities: Able to execute multiple projects at the same time. Fit for onsite assignments ( USA, Europe, and India) Leading teams of more than 4 people. Project requirement understanding, Effort Estimation, and project proposal. Project execution cycle - requirement, design, development, bug fixing, code review, and releases. Design and develop Embedded systems based on customer needs Reviewing designs and source code Troubleshooting/problem-solving On-Time Delivery and Quality Deliverables Other responsibilities: Customer-facing and excellent communication skills Bringing value addition to Customer Defining Technical training Building/Mentoring Team Members Cross-functional teamwork. Area of expertise: Expert in C and OOPS Programming languages, data structure, and design patterns in C++ programming languages, focusing on embedded systems, developing C/C++ libraries, and designing algorithms Expert in bootloader (U-Boot) development for embedded systems, Hands-on experience in board bring-up processes SoCs like Marvell, NXP, TI, ST, ARM, AVR etc Strong working experience in Linux Kernel programming and device driver development, in developing multi-threaded applications, and inter-process communication mechanisms such as shared memory, signals, message queues, pipes, and system calls, and Shell scripting, including Bash, Python. Working experience in Zigbee, Zwave, Matter, BLE, Threads, WiFi, and Sub-GHz technologies. Expertise in RTOS user space and low-level driver development Expert in at least one Linux subsystem and experience in developing drivers from scratch. Experience in different distributions such as Yocto, and openWRT. Hands-on experience with debugging tools such as KGDB, GDB, Valgrind, and static code analyzers. Working experience in networking protocols including TCP/IP, UDP, MQTT, HTTP, GSM, GPRS, and serial communication protocols like RS232, RS485, I2C, SPI, Modbus, and CAN Working on various processor and microcontroller architectures including Cortex-A series, ARM/STM/ARC/PowerPC series, and other general-purpose microcontrollers. Experience in Embedded GUI Development, particularly with QT or similar frameworks, is advantageous. Technical Skills: MUST have: Programming Languages: C, CPP, and Python Hands-on BSP, board bring up development experience. Expert in Linux kernel development with low-level driver experience, BSP, board bring-up, and SDK development. Interfaces: PCIE, USB, I2C, SPI, MDIO, MQTT, Rest API Wireless: Z Wave / ZigBee / Matter / Thread / BLE / WIFI. Hardware schematics review and PCB debugging. Microcontroller / Microprocessors: 16/32-bit Debugging applications using debugging tools. Cloud communication: AWS or Azure or customer cloud. Expertise in: Wireless, BSP, RF technologies, IOT product stack, and SDK development. Build system: Yocto, OpenWRT, Makefiles etc Networking: Wireshark, ping, tcpdump. NICE to have: Embedded GUI Development - QT or similar Working experience in security algorithms encryption and decryption. Debugging Hardware and low-level firmware using schematics Debugging tools: like logic analyzer, and digital oscilloscope. Expert: USB, AUDIO/VIDEO. Soft Skills: Direct customer (US or Europe-based) interaction will be an added advantage Write high-quality, efficient, extensible, and maintainable code in a fast-paced Agile environment. Participate in feature and design discussions within and across teams Evangelize and inform with well-written design documents and conduct peer reviews Review code, develop documentation and capacity plans, and debug the hardest problems live on some of the most innovative IoT devices. Excellent written and verbal communication Educational Criteria: BE/ME/B.Tech/M.Tech - Electronics / Electronics & Communications Travel: We expect flexibility to travel to the customer locations within or outside India on business trips and short deployments. If you believe you are a good match for our requirements outlined above, please send your latest resume with below-mentioned details: Total Experience (years) : Relevant Experience (years) : Current CTC (INR) : Expected CTC (INR) :
Posted 1 month ago
2.0 - 5.0 years
4 - 7 Lacs
Ghaziabad
Work from Office
Job Description Position Executive - C ustomer Engagement No. of Positions 1 Department Direct Sales Force Function DSF - Operations Reporting to Randhir Kumar Band 5 Location Ghaziabad (GO 2) Last date of submission Key Responsibilities Maximize Applied to paid to meet business plan Hub Hold Cases resolution within TAT NFTR % Reduction MIS and Reports Follow-up for GO Actionable resolution Booking & Tracking of Medical reports Customer complaint resolution within TAT Maximize collections Ensure NC cracking through field Auto pay Traction POSV / Welcome Call Managing end to end operational process along with teams in the field & distribution leaders Liaison with UW, Policy Issuance, Finance, IT, for smooth processing & service delivery across locations Managing dashboard for Quality of business Adoption of various digital initiatives among distribution Measure of Success Timely & Accurate MIS Timely WIP Movement to timely business processing Improvement in key processes across field Successful tracking on new business parameters (P2A, FTR, Business Leakage, GO Actionable TAT & 13th / 25th Month persistency POS Discrepancy Rate & resolution TAT Auto-pay Registration Conversion % Audit Rating Desired qualifications and experience Must have a minimum of 2-5 years of experience of which at least 2 yrs. in customer service / operations / Finance Preferable experience in Banking / Telecom / Insurance Should be a Graduate / Post Graduate ELIGIBILITY Candidates who have a performance rating of G2M2 & have completed 12 months in the current role Candidates who have a performance rating of G3M3 & have completed 18 months in the current FOR LATERAL MOVEMENT, candidate should have completed at least 12 months in the current role & have a minimum performance rating of G3M3. Knowledge and skills required Result orientation Ability to manage & inspire teams to achieve targets. Good communication & co-ordination skills Data management on Excel, data analysis and interpretation skills should be good Customer centricity and ability to influence without authority Strong intersection management and relationship building capabilities Job Description Position Executive - C ustomer Engagement No. of Positions 1 Department Direct Sales Force Function DSF - Operations Reporting to Randhir Kumar Band 5 Location Ghaziabad (GO 2) Last date of submission Key Responsibilities Maximize Applied to paid to meet business plan Hub Hold Cases resolution within TAT NFTR % Reduction MIS and Reports Follow-up for GO Actionable resolution Booking & Tracking of Medical reports Customer complaint resolution within TAT Maximize collections Ensure NC cracking through field Auto pay Traction POSV / Welcome Call Managing end to end operational process along with teams in the field & distribution leaders Liaison with UW, Policy Issuance, Finance, IT, for smooth processing & service delivery across locations Managing dashboard for Quality of business Adoption of various digital initiatives among distribution Measure of Success Timely & Accurate MIS Timely WIP Movement to timely business processing Improvement in key processes across field Successful tracking on new business parameters (P2A, FTR, Business Leakage, GO Actionable TAT & 13th / 25th Month persistency POS Discrepancy Rate & resolution TAT Auto-pay Registration Conversion % Audit Rating Desired qualifications and experience Must have a minimum of 2-5 years of experience of which at least 2 yrs. in customer service / operations / Finance Preferable experience in Banking / Telecom / Insurance Should be a Graduate / Post Graduate ELIGIBILITY Candidates who have a performance rating of G2M2 & have completed 12 months in the current role Candidates who have a performance rating of G3M3 & have completed 18 months in the current FOR LATERAL MOVEMENT, candidate should have completed at least 12 months in the current role & have a minimum performance rating of G3M3. Knowledge and skills required Result orientation Ability to manage & inspire teams to achieve targets. Good communication & co-ordination skills Data management on Excel, data analysis and interpretation skills should be good Customer centricity and ability to influence without authority Strong intersection management and relationship building capabilities
Posted 1 month ago
4.0 - 6.0 years
5 - 6 Lacs
Chennai
Work from Office
There s one more requirement from NEC for Network Engineer . Below please find JD; Job Summary: Experience needed: 4 to 6 years Technical skills: Hands-on experience with RHEL server deployment and upgrades. Strong knowledge of network configuration , including VLANs, IP, and HA setup Experience in DNS (internal and external) server configuration and integration Expertise configuring and integrating both internal and external DNS servers, including Akamai-Nominum , BIND, Microsoft DNS, or cloud DNS services. Experience managing DNS zones, records (A, AAAA, CNAME, MX, PTR), and ensuring secure DNS setups (DNSSEC). Ability to integrate DNS with DHCP and Active Directory where applicable. Experience with change in impact analysis and quality management processes Ability to perform technical verification and validation of system configurations and changes along with creating process manuals for same. Knowledge of kernel version upgrades, patch management, system rollback, and troubleshooting. Ability to automate deployment processes using scripting or configuration management tools (e.g., Ansible, Puppet). Key Responsibilities: Testing and Validation Conduct comprehensive testing of network, application and system configuration in the server. Identify and address issues, security vulnerabilities and optimization, as required. Collaborate with cross-functional teams to deploy and configure network devices. Troubleshooting: Diagnose and resolve network and server issues related to technologies. Implement and monitor security measures to safeguard network infrastructure. Documentation: Prepare and publish the Test Plans, Test Cases, MOPs, Execution Status and detailed reports. Preferred requirement: Experience working in global or cross-functional teams Familiarity with compliance standards and infrastructure best practices Prior experience in a similar Architect-level role involving bilingual coordination in enterprise / telecom data centers.
Posted 1 month ago
2.0 - 8.0 years
3 - 4 Lacs
Noida
Work from Office
About the Opportunity We are seeking a skilled Telecom Network Operations Center (NOC) Engineer to join our dynamic team. In this critical role, you will be responsible for alarm monitoring, alarm analysis, operation and maintenance, and troubleshooting across multiple telecom nodes including RAN, Core CS, Core PS, IP, and IMS. This position offers an exciting opportunity to work with cutting-edge technologies spanning 2G to 5G, ensuring high service availability and excellent customer experience through proactive network management and rapid incident resolution. What You Will Do Monitor alarms and analyze network events to quickly identify and troubleshoot issues across RAN, Core CS, Core PS, IP, and IMS nodes. Perform operation and maintenance activities including node health checks, backups, configuration changes, and fault management. Troubleshoot and resolve hardware and software issues on Ericsson baseband equipment and other telecom network elements. Manage and resolve network incidents, ensuring timely restoration of services to meet SLAs and maintain a low Mean Time to Repair (MTTR). Utilize alarm monitoring tools such as CITRIX, Putty, EMS, and Netcool for effective network surveillance. Collaborate closely with field teams to handle hardware failures, node unreachable issues, and other field-related activities. Follow ITSM ticketing procedures: actively supervise ticket queues, document incident details, actions taken, and resolutions. Communicate effectively with internal teams and external vendors for issue escalation and resolution. Conduct routine maintenance tasks, including system updates and preventive checks. Adhere to and contribute to the improvement of Standard Operating Procedures (SOPs). Proactively detect potential failures and engage Incident Managers or automated systems to prevent or minimize service impact. Skills You Bring Strong telecom knowledge across 2G, 3G, 4G, and 5G service flows and interfaces. Hands-on experience with Ericsson baseband hardware and configuration. Proven expertise in NOC operations, alarm handling, change management, fault diagnosis, and configuration management. Familiarity with network monitoring and management tools such as CITRIX, Putty, EMS, and Netcool. Solid understanding of networking concepts including TCP/IP, DNS, DHCP, VPN. Good knowledge of IP networking protocols: OSPF, ISIS, BGP, MPLS, LDP, L2VPN, L3VPN, BFD, and Segment Routing. Understanding of switching technologies and protocols: VLAN, STP, RSTP, MSTP, VRRP, HSRP. Experience with ITSM frameworks, incident management, and working within SLA environments. Strong analytical, problem-solving, and logical thinking abilities. Excellent communication and documentation skills. Ability and willingness to work in shifts, including nights, US shifts, and weekends. Proactive approach to identifying and resolving network incidents to maintain service continuity and customer satisfaction. Qualification Required: Min Qualification : B.Tech Experience : 2 to 8 years
Posted 1 month ago
1.0 - 2.0 years
3 - 4 Lacs
Gurugram
Work from Office
Experience: 1-2 years Role Summary Work alongside senior analysts and architects to turn business needs into Pega-based solutions Contribute to both requirements gathering and hands-on rule configuration, under guidance, in a telecom environment Key Responsibilities Collaborate with stakeholders GDO) to clarify and document functional requirements Assist in translating requirements into Pega artifacts (flows, data models, activities) Configure and unit-test Pega rules under senior developer oversight Help produce impact analyses, dependency matrices and UAT scripts Support API integrations (REST/SOAP) and basic data mappings (XML/XSD, SQL) Troubleshoot end-user issues and propose quick-win fixes Automate routine report requests and maintain backlog items Support ticket resolution Required Skills & Qualifications 1 2 years hands-on Pega development experience (certification preferred) Exposure to business analysis: user stories, use cases, acceptance criteria Basic understanding of BSS processes in telecom Familiarity with REST/SOAP APIs, XML/XSD, SQL Experience working in Agile/Scrum teams Strong verbal/written communication and stakeholder-management skills Bachelor s degree in Computer Science, Information Systems or equivalent Support management experience will be add-on Be part of a global team building Orange Business s next-generation Service Delivery Application on Pega, driving seamless customer experiences across globally Work with cutting-edge Pega automation to streamline order management, fulfillment and support processes for our international telecom customers Help shape a scalable, high-performance platform that meets dynamic market demands and evolves with emerging digital services
Posted 1 month ago
0.0 years
8 - 12 Lacs
Bengaluru
Work from Office
This role involves the development and application of engineering practice and knowledge in the following technologiesStandards and protocols, application software and embedded software for wireless and satellite networks, fixed networks and enterprise networks; connected devices (IOT and device engineering), connected applications (5G/ edge, B2X apps); and Telco Cloud, Automation and Edge Compute platforms. This role also involves the integration of network systems and their operations, related to the above technologies. - Grade Specific Focus on Connectivity and Network Engineering. Develops competency in own area of expertise. Shares expertise and provides guidance and support to others. Interprets clients needs. Completes own role independently or with minimum supervision. Identifies problems and relevant issues in straight forward situations and generates solutions. Contributes in teamwork and interacts with customers.
Posted 1 month ago
12.0 - 15.0 years
10 - 14 Lacs
Noida
Work from Office
Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Oracle Communications Order and Service Management (OSM) Good to have skills : Oracle Communications Service ActivationMinimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application requirements are met, overseeing the development process, and providing guidance to team members. You will also engage in problem-solving activities, ensuring that solutions are effectively implemented across multiple teams, while maintaining a focus on quality and efficiency in application delivery. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Expected to provide solutions to problems that apply across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and ensure alignment with strategic goals. Professional & Technical Skills: - Must To Have Skills: Proficiency in Oracle Communications Order and Service Management (OSM).- Strong understanding of application design and architecture principles.- Experience with integration of various communication services.- Ability to troubleshoot and resolve application-related issues efficiently.- Familiarity with project management methodologies. Additional Information:- The candidate should have minimum 12 years of experience in Oracle Communications Order and Service Management (OSM).- This position is based at our Noida office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 1 month ago
3.0 - 5.0 years
32 - 37 Lacs
Chennai
Work from Office
Entity :- Accenture Strategy & Consulting Title :- Level 9 Ind & Func AI Decision Science Consultant Job location :- Bengaluru, Gurugram, Mumbai About S&C - Global Network :- Accenture Global Network - Data & AI practice help our clients grow their business in entirely new ways. Analytics enables our clients to achieve high performance through insights from data - insights that inform better decisions and strengthen customer relationships. From strategy to execution, Accenture works with organizations to develop analytic capabilities - from accessing and reporting on data to predictive modelling - to outperform the competition WHATS IN IT FOR YOU Accenture CFO & EV team under Data & AI team has comprehensive suite of capabilities in Risk, Fraud, Financial crime, and Finance. Within risk realm, our focus revolves around the model development, model validation, and auditing of models. Additionally, our work extends to ongoing performance evaluation, vigilant monitoring, meticulous governance, and thorough documentation of models. Get to work with top financial clients globally Access resources enabling you to utilize cutting-edge technologies, fostering innovation with the worlds most recognizable companies. Accenture will continually invest in your learning and growth and will support you in expanding your knowledge. Youll be part of a diverse and vibrant team collaborating with talented individuals from various backgrounds and disciplines continually pushing the boundaries of business capabilities, fostering an environment of innovation. What you would do in this role Engagement Execution Work independently/with minimal supervision in client engagements that may involve model development, validation, governance, strategy, transformation, implementation and end-to-end delivery of fraud analytics/management solutions for Accentures clients. Advise clients on a wide range of Fraud Management/ Analytics initiatives. Projects may involve Fraud Management advisory work for CXOs, etc. to achieve a variety of business and operational outcomes. Develop and frame Proof of Concept for key clients, where applicable Practice Enablement Guide junior team members. Support development of the Practice by driving innovations, initiatives. Develop thought capital and disseminate information around current and emerging trends in Fraud Analytics and Management Support efforts of sales team to identify and win potential opportunities by assisting with RFPs, RFI. Assist in designing POVs, GTM collateral. Travel:Willingness to travel up to 40% of the time Professional Development Skills: Project DependentQualification Job Qualifications Who we are looking for 3-5 years of relevant Fraud Analytics experience at one or more Financial Services firms, or Professional Services / Risk Advisory with significant exposure to one or more of the following areas: o Banking Fraud, Payment Fraud, Credit Card Fraud, Retail o Fraud, Anti Money Laundering, Financial Crime, Telecom o Fraud, Energy Fraud, Insurance Claims Fraud etc. Advanced skills in development and validation of fraud analytics models, strategies, visualizations. Understanding of new/ evolving methodologies/tools/technologies in the Fraud management space. Expertise in one or more domain/industry including regulations, frameworks etc. Experience in building models using AI/ML methodologies Modeling:Experience in one or more of analytical tools such as SAS, R, Python, SQL, etc. Knowledge of data processes, ETL and tools/ vendor products such as VISA AA, FICO Falcon, EWS, RSA, IBM Trusteer, SAS AML, Quantexa, Ripjar, Actimize etc. Strong conceptual knowledge and practical experience in the Development, Validation and Deployment of ML/AL models Hands-on programming experience with any of the analytics tools and visualization tools (Python, R, PySpark, SAS, SQL, PowerBI/ Tableau) Knowledge of big data, ML ops and cloud platforms (Azure/GCP/AWS) Strong written and oral communication skills Project management skills and the ability to manage multiple tasks concurrently Strong delivery experience of short and long term analytics projects Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.
Posted 1 month ago
1.0 - 4.0 years
3 - 6 Lacs
Noida, Mumbai, Chennai
Work from Office
An extraordinarily talented group of individuals work together every day to drive TNS success, from both professional and personal perspectives. Come join the excellence! Overview Service Transition Coordinator - The STC will be accountable for the transition of internal & customer services including project creation, service provisioning and order management as well as quoting and circuit ordering with telecom carriers. As a STC at TNS, you will be responsible for ensuring that new and existing clients have a Fantastic on-boarding experience. Working side by side with the TNS technical teams, you will lead the service initiation, circuit provisioning, and installation within contracted SLAs. You will work closely with telecommunication providers, exchanges, hardware vendors, etc. to obtain best pricing and services and will be expected to manage the project orders up to functional deployment ensuring accountability and timely delivery. You will follow existing and established new processes and procedures, maintaining a customer service and operational mindset. Responsibilities Work closely with the client and internal team members to define the scope of the implementation project and deliverables and help set overall expectations to the client. Manage the implementation of assigned projects in accordance with service delivery guidelines and client contractual agreements. Interface with all relevant stakeholders on the projects assigned. Assign individual responsibilities, identifying appropriate resources needed and developing a schedule to ensure timely completion of project. Be a single point of contact for TNS customers and Sales during the service implementation and the client transition to TNS. Conduct implementation and project kick off meetings with the customer and internal teams. Ensure adherence to process standards. Maintain report and escalate onboarding projects assigned to you as needed to ensure internal and external customer teams are aware of status. Responsible for issue resolution or escalation in a timely manner. Perform various tasks related to the delivery of products and services to clients. Drive 3rd party vendors and internal teams to completion of service delivery deliverables. Define requirements for standard and custom reporting needs. Perform various tasks related to the delivery of products and services to clients. Perform other job-related functions as required in line with management directions Assist Snr PMs for documentation as direct by line management. Strong organizational, verbal and written communication skills Self-motivated and ability to exercise independent judgment Qualifications Knowledge of Microsoft Office applications including Word, Excel, PowerPoint, Project, Lucidchart, Remedy, Salesforce, SharePoint Ability to establish and maintain effective working relationships with others and be a team player Ability to provide project leadership, coordination, guidance and drive issue resolution Quick thinking and able to work in a fast paced and dynamic environment Ability to respond to frequent pressure to meet deadlines Ability to respond to frequent demands of multiple customers (internal and external) Able to deliver succinct and fact-based communications, both verbally and in writing Able to successfully interface and establish rapport with clients (internal and external) Able to use formal project management skills in planning, tracking, and reporting on project progress Ability to manage multiple projects at the same time Knowledge of datacenters, IT products like servers / routers / switches / firewalls , etc., telecom carrier processes, ordering tools, and technologies used for circuit provisioning and quoting would be an advantage Must be available to work core UK office hours, Monday through Friday, from 1300hrs to 2200hrs IST with the flexibility to work outside of core hours (including weekends) where required. Optional Desired Qualifications: Project Management Professional Certification or Equivalent Certification Education and Certifications: Bachelor s degree and experience in direct customer service or account management ITIL Foundations Certification If you are passionate about technology, love personal growth and opportunity, come see what TNS is all about!
Posted 1 month ago
0.0 - 3.0 years
3 - 7 Lacs
Nagpur
Work from Office
Inside Sales Executive - Cloud Sales - Navishaa.com - A Cloud Integration Company Inside Sales Executive Cloud Sales Inside Sales Executive - Cloud Sales Job Description B2B: SMB & Enterprise Telecom Account Management and Enablement in Digital transformation journey We are looking for the following skill set to join our sales and support team: Customer success / Account management Technical Solution Sales & Marketing /Business Development Customer-centric approach Where you will be tasked with growing IT & Telecom revenue covering META and India region in the corporate space. Account Management together with New Acquisitions Handling a portfolio of existing Corporate Telecom clients for contract renewals, upgrades, churn management, client servicing, handling escalations and drive sales by working to identify or develop upsell and cross-sell opportunities with Microsoft licenses plus other cloud products targeting large enterprises to move Data Centre infra on Microsoft Cloud. Own the overall relationship with assigned clients, by increasing adoption and ensuring retention and satisfaction. Adding new clients to the portfolio and drive revenue and market share as a technical seller that provides customers with insights and solutions. Uncover and support the business and IT goals of customers by driving the technical decision and providing business value with the Microsoft cloud platform, thus securing long-term sustainable growth. Expanding the relationships with existing clients by continuously proposing solutions that meet their objectives. Capable to sell Microsoft and other Cloud/ ICT Products & Service like Cisco, Dell, EMC, Fortinet, Oracle, McAfee, VmWare, Kaspersky, Drop Box, AWS, Google Cloud etc. Technical Sales were responsible for SAP and other Application using enterprise to be moved to Microsoft Azure. Hybrid IT, Cloud, IOT business revenue across. Achieving and managing monthly sales forecasting and pipeline management, while keeping track of credit facilities and stock availability parameters. Collect Market intelligence data including environmental, customer and competitor information and initiatives and analyze the same to pre-empt its impact on the business. Liaising with account managers of different IT vendors and involving them to assist in closing big deals while working closely with key Distributor contacts. Keep track on an on-going basis on the market and regulatory changes in the region, Termination rates trends, Competition activities & Knowledge of new entrants. We will expect you to be a self-starter with the drive, commercial acumen and self-discipline to consistently hit your sales targets and steadily grow your sector s revenues Being part of this team will allow you to maintain and develop your deep technical expertise across Microsoft and non-Microsoft cloud-based infrastructure technologies. You will stay sharp, share your knowledge and learn practices from others as we encourage all our employees to continuously maintain and enhance their technical, sales, professional skills and competitive readiness. Requirements: Qualifications include prior experience in customer success, or equivalent history of increasing customer satisfaction, adoption and retention. Additional qualifications include strategic insight, project management, analytical problem solving, customer/partner relationship building, and exceptional product and technical expertise. Executive Presence. Proven experience engaging with senior level executives preferred The highly driven person who consistently exceeds goals and expectations required Excellent Communicator. Strong negotiation, organizational, presentation, product demo, written, and verbal communication skills required Relationship management skills and openness to feedback how can we help you? We help our customers gain maximum benefits and reduce cost to IT by providing them cost-effective cloud and business suite services.
Posted 1 month ago
3.0 - 9.0 years
13 - 17 Lacs
Gurugram
Work from Office
Growth Strategy - Plan and build short-term and long-term supply for the city in conjunction with the business head. Responsible for supply growth in the city across products and categories. Supplier Management - Ensure long term and profitable relationships with business partners and supply retention through effective reward and recognition programs. Competitive Understanding - Keep a close watch on the competitive landscape of the city. Seize opportunities to adapt pricing, talent and business model. Building an A- Team - Responsible for hiring and managing a team that will consistently achieve / exceed growth targets. Forecasting - Manage and own metrics that objectively monitor the supply side of business. Balance inventory growth with demand to ensure optimization. Cross-functional approach - Directly coordinate with all support functions including product, marketing and analytics. Skills Aptitude with strong analytical skills is essential. Have good reporting skills (MS Office) Should be able to think unconventionally, outside of the regular. Execution oriented - getting things done on ground. Has a go-getter attitude. Obsession to quality. Implementation of Six Sigma in the past can be an advantage. Passionate and owns up proactively. Should be a good salesman! Managed a closely-knit community of influencers (eg. Channel Partners / Agents / Drivers / etc.) Has effectively managed a large team in the past and is objective approach towards goal-setting and monitoring. Passionate and owns up proactively. Should be a good salesman! Candidate background required (Education & Experience) Education/ Qualification - Graduate. MBA can be an advantage. Experience in managing a fast paced business on-ground preferably on the supply and procurement side - Eg. FMCG Supply Chain, Security Services, Telecom, Logistics etc. Prior experience managing cross-functional teams. Successfully executed business development opportunities and negotiated partnerships. Experience in early-stage startup environments would be an advantage. About Us
Posted 1 month ago
8.0 - 13.0 years
9 - 13 Lacs
Bengaluru
Work from Office
> If you are looking for a challenging and exciting career in the world of technology, then look no further. Skyworks is an innovator of high performance analog semiconductors whose solutions are powering the wireless networking revolution. At Skyworks, you will find a fast-paced environment with a strong focus on global collaboration, minimal layers of management and the freedom to make meaningful contributions in a setting that encourages creativity and out-of-the-box thinking. We are excited about the opportunity to work with you and glad you want to be part of a team of talented individuals who together can change the way the world communicates. Requisition ID: 74922 Description Responsibilities Work with a dedicated team of engineers, using the latest verification practices, to verify the digital design intent of our SOCs at the block and system level. Engage early in the verification process to understand the verification requirements and participate in UVM or SystemVerilog testbench development. Required Experience and Skills 8+ years (BSEE), 6+ years (MSEE), or 3+ years (PhD) of relevant industry experience Expertise in developing testbenches using System Verilog and UVM Experience using directed and constrained-random test methodologies, coverage closure and gate-level simulations Strong object-oriented programming knowledge using SystemVerilog Strong problem-solving and debug skills capable of isolating problems to the block level Expertise in developing test plans, implementing coverage models, and analyzing results Experience in the use of scripts to support automation (Python, Make, Csh, Bash, Tcl, etc) Familiarity with C-code/embedded firmware/debuggers Ability to work in a dynamic environment with changing needs and requirements Ideally you are also experienced in: Using Formal verification methods and tools like Jasper Gold. Real-time data processing systems Audio signal processing Audio performance concepts (SNR, THD, SINAD, DR, etc.) Familiarity with standard interfaces (SPI, I2S, PDM, PWM, USB, etc.) Familiarity with wireless protocols (Wi-Fi, BLE, BT, MAC/PHY) Familiarity with wireless different processors (ARM, HiFi, RISC-V) FPGA hardware emulation Desired Experience and Skills Job Segment: Electrical Engineering, Network, Telecom, Telecommunications, Firmware, Engineering, Technology
Posted 1 month ago
2.0 - 8.0 years
4 - 8 Lacs
Noida
Work from Office
Join our Team About the Opportunity We are seeking a skilled Telecom Network Operations Center (NOC) Engineer to join our dynamic team. In this critical role, you will be responsible for alarm monitoring, alarm analysis, operation and maintenance, and troubleshooting across multiple telecom nodes including RAN, Core CS, Core PS, IP, and IMS. This position offers an exciting opportunity to work with cutting-edge technologies spanning 2G to 5G, ensuring high service availability and excellent customer experience through proactive network management and rapid incident resolution. What You Will Do Monitor alarms and analyze network events to quickly identify and troubleshoot issues across RAN, Core CS, Core PS, IP, and IMS nodes. Perform operation and maintenance activities including node health checks, backups, configuration changes, and fault management. Troubleshoot and resolve hardware and software issues on Ericsson baseband equipment and other telecom network elements. Manage and resolve network incidents, ensuring timely restoration of services to meet SLAs and maintain a low Mean Time to Repair (MTTR). Utilize alarm monitoring tools such as CITRIX, Putty, EMS, and Netcool for effective network surveillance. Collaborate closely with field teams to handle hardware failures, node unreachable issues, and other field-related activities. Follow ITSM ticketing procedures: actively supervise ticket queues, document incident details, actions taken, and resolutions. Communicate effectively with internal teams and external vendors for issue escalation and resolution. Conduct routine maintenance tasks, including system updates and preventive checks. Adhere to and contribute to the improvement of Standard Operating Procedures (SOPs). Proactively detect potential failures and engage Incident Managers or automated systems to prevent or minimize service impact. Skills You Bring Strong telecom knowledge across 2G, 3G, 4G, and 5G service flows and interfaces. Hands-on experience with Ericsson baseband hardware and configuration. Proven expertise in NOC operations, alarm handling, change management, fault diagnosis, and configuration management. Familiarity with network monitoring and management tools such as CITRIX, Putty, EMS, and Netcool. Solid understanding of networking concepts including TCP/IP, DNS, DHCP, VPN. Good knowledge of IP networking protocols: OSPF, ISIS, BGP, MPLS, LDP, L2VPN, L3VPN, BFD, and Segment Routing. Understanding of switching technologies and protocols: VLAN, STP, RSTP, MSTP, VRRP, HSRP. Experience with ITSM frameworks, incident management, and working within SLA environments. Strong analytical, problem-solving, and logical thinking abilities. Excellent communication and documentation skills. Ability and willingness to work in shifts, including nights, US shifts, and weekends. Proactive approach to identifying and resolving network incidents to maintain service continuity and customer satisfaction. Qualification Required: Min Qualification : B.Tech Experience : 2 to 8 years
Posted 1 month ago
1.0 - 2.0 years
6 - 10 Lacs
Bengaluru
Work from Office
Analyst - Data Analysis Back to job search results Tesco India Bengaluru, Karnataka, India Hybrid Full-Time Apply by 02-Jul-2025 About the role Analyse complex datasets and make it consumable using visual storytelling and visualization tools such as reports and dashboards built using approved tools (Tableau, PyDash) What is in it for you At Tesco, we are committed to providing the best for you. As a result, our colleagues enjoy a unique, differentiated, market- competitive reward package, based on the current industry practices, for all the work they put into serving our customers, communities and planet a little better every day. Our Tesco Rewards framework consists of pillars - Fixed Pay, Incentives, and Benefits. Total Rewards offered at Tesco is determined by four principles - simple, fair, competitive, and sustainable. Salary - Your fixed pay is the guaranteed pay as per your contract of employment. Performance Bonus - Opportunity to earn additional compensation bonus based on performance, paid annually Leave & Time-off - Colleagues are entitled to 30 days of leave (18 days of Earned Leave, 12 days of Casual/Sick Leave) and 10 national and festival holidays, as per the company s policy. Making Retirement Tension-FreeSalary - In addition to Statutory retirement beneets, Tesco enables colleagues to participate in voluntary programmes like NPS and VPF. Health is Wealth - Tesco promotes programmes that support a culture of health and wellness including insurance for colleagues and their family. Our medical insurance provides coverage for dependents including parents or in-laws. Mental Wellbeing - We offer mental health support through self-help tools, community groups, ally networks, face-to-face counselling, and more for both colleagues and dependents. Financial Wellbeing - Through our financial literacy partner, we offer one-to-one financial coaching at discounted rates, as well as salary advances on earned wages upon request. Save As You Earn (SAYE) - Our SAYE programme allows colleagues to transition from being employees to Tesco shareholders through a structured 3-year savings plan. Physical Wellbeing - Our green campus promotes physical wellbeing with facilities that include a cricket pitch, football field, badminton and volleyball courts, along with indoor games, encouraging a healthier lifestyle. You will be responsible for - Identifying operational improvements and finding solutions by applying CI tools and techniques - Responsible for completing tasks and transactions within agreed KPIs - Knows and applies fundamental work theories/concepts/processes in own areas of work -Engage with market partners to understand problems to be solved, translate the business problems to analytical problems, taking ownership of specified analysis and translate the answers back to decision makers in business - Manipulating, analyzing and synthesizing large complex data sets using different sources and ensuring data quality and integrity - Responsible for high quality and timely completion of specified work deliverables - Support automation of repeatable tasks, report generation or dashboard refresh - Think beyond the ask and develop analysis and reports that will contribute beyond basic asks - Write codes that are well detailed, structured, and compute efficient - Contribute to development of knowledge assets and reusable modules on GitHub/Wiki - Ability to generate practical insights that drive decisions in our business operations - Understands business needs and in depth understanding of Tesco processes - Responsible for completing tasks and transactions within agreed important metrics You will need 1-2 year Experience preferred in analytics delivery in any one of domains like retail, cpg, telecom or hospitality and for one of the following functional areas - marketing, supply chain, customer, merchandising, operations, finance or digital preferred Basic understanding of Business Decisions, Basic Skills to develop visualizations, self-service dashboards and reports using Tableau & Basic Statistical Concepts (Correlation Analysis and Hyp. Testing), Basic skills to analyze data using Adv Excel, SQL, Hive, Basic DW concepts on Hadoop and Teradata, Automation using alteryx/ python is good to have About us Tesco in Bengaluru is a multi-disciplinary team serving our customers, communities, and planet a little better every day across markets. Our goal is to create a sustainable competitive advantage for Tesco by standardising processes, delivering cost savings, enabling agility through technological solutions, and empowering our colleagues to do even more for our customers. With cross-functional expertise, a wide network of teams, and strong governance, we reduce complexity, thereby offering high-quality services for our customers. Tesco in Bengaluru, established in 2004 to enable standardisation and build centralised capabilities and competencies, makes the experience better for our millions of customers worldwide and simpler for over 3,30,000 colleagues. Tesco Business Solutions: Established in 2017, Tesco Business Solutions (TBS) has evolved from a single entity traditional shared services in Bengaluru, India (from 2004) to a global, purpose-driven solutions-focused organisation. TBS is committed to driving scale at speed and delivering value to the Tesco Group through the power of decision science. With over 4,400 highly skilled colleagues globally, TBS supports markets and business units across four locations in the UK, India, Hungary, and the Republic of Ireland. The organisation underpins everything that the Tesco Group does, bringing innovation, a solutions mindset, and agility to its operations and support functions, building winning partnerships across the business. TBSs focus is on adding value and creating impactful outcomes that shape the future of the business. TBS creates a sustainable competitive advantage for the Tesco Group by becoming the partner of choice for talent, transformation, and value creation Apply
Posted 1 month ago
0.0 - 5.0 years
2 - 7 Lacs
Nagpur
Work from Office
Customer Care Jobs | Navishaa Outsourcing Services Job Opportunities @ Navishaa Current Opportunities A golden opportunity to eventually work in DUBAI with an International company, pure B2B serving company, partner of the UAE based Govt. Telecom Companies- du, Etisalat in Enterprise/Corporate space, catering UAE clients. We are dynamic sales centers based in the green city Nagpur. A growing Team of solution architects with strong mix of Traditional Telecom with Software Defined Networks Microsoft, Dell, Cisco and security solutions offerings.
Posted 1 month ago
20.0 - 22.0 years
20 - 25 Lacs
Nagpur
Work from Office
Processing orders from placing to being closed within the SLA ensuring no delays bearing in mind customer experience and satisfaction. Qualification Experience: Technically qualifies and good logical and reasoning abilities. Additional experience of Back office order processing with Telecom Operator in Enterprise / Corporate Telecom order Processing a further plus. Person shall be honest and with high integrity. Cool and calm personality, hands-on in excel sheets and other office solutions Young Person with good skills in various applications like billing systems, CRM, Citrix etc. Good written English skills High convincing oral and inter-personal skills to get work done from associated team. Think on feet to handle situations. Good IQ level ability to fast grasp things and execute. Project way of working and strong sense of Target Orientation to support during month end and quarter end pressures. Good Opportunity to work in stable and fast-growing company. The grooming mentor-ship/guidance of Bosses will add huge value to you as core team is with 20 + years of Experience holders. Person shall be instinctive and proactive to aggressively manage work. Must be expert in Bill analysis and accordingly upgrade existing customers services. Handling customer inquiries. Deals with complaints, TTs, problems and requirements of potential customer in order to ensure customer satisfaction and long-term relationship between the customer and the company Ensuring that all work is delivered on time and to the Team Manager and Managements satisfaction. Maintains quality service by establishing and enforcing organization standards. Must be able to take challenges and support to achieve sales target of department. Responsibilities and Duties: Back office tasks, order processing. Maintaining daily SLA and Follow up of old cases, Proactiveness to manage the orders and close open items. Alignment with other internal teams to get the orders delivered in record time. Maintain daily productivity and Target Quality. Ensuring 100% adherence to Client and company policies on a daily basis. Dealing with Escalations/complaints of customers and internal queries of the team with in the system. Communicating to the customers and internal team to close the orders through emails and Calls. Proficient with tools like Tools: Microsoft Office (Excel, Word, PowerPoint Outlook) Fully focused to deliver a delightful customer experience to all current customers base and new prospects Skills and Qualifications: Ability to perform repetitive tasks while maintaining speed of work and attention to detail
Posted 1 month ago
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