2781 Telecom Jobs - Page 26

We are looking for an Intern to join our HR department, to learn, help us in day to days affairs and helps in enhancing the team at Hex Wireless Pvt Ltd for our exclusive product Power SMPP. The position is based on Vadodara, India and is a day shift position. Power SMPP is a carrier neutral wholesale and retails SMS hubbing platform used by aggregators/MNVOs/Telecom Operators. Requirements Graduate, post graduate with HR specialization, BSW, MSW etc. Personable, able to comfortably and pleasantly deal with a variety of people Strong customer service skills Exceptional written and oral communication skills Ability to effectively learn and acquire new knowledge and skills. Ability to share knowledge and work in a strong team-oriented environment. Proficient in Word, Excel, PowerPoint, and e-mail Begins to develop a current knowledge of HR Laws and Regulations. Keeps abreast of new developments in the HR field. Develops a working knowledge of HR information databases and searchable resources. Keeps abreast of Document retention requirements Cultivate interpersonal skills Develop negotiating and public speaking skills Foster time management skills Openly share new ideas and information with other team members. Work proactively with other team members HR administration Manage Pre-Employment Processes Involve in HR audits Coordinate candidate interviews, physicals, and testing Send background checks to HR Plus and save results when they are returned Complete and mail out offer letters May be responsible for making meeting and travel arrangements Proofread HR documents including audits, marketing information, and handbooks. Post new positions on various websites/job portals. Sort incoming resumes and logs them into appropriate tracking spreadsheets Initial discussion with candidate in recruitment areas. Gather payroll data like leaves, working hours and bank accounts Schedule and confirm interviews with candidates Participate in organizing company events and careers days

Find & contact potential customers Build and maintain good relationships with client Explain & promote products or services Negotiate prices and close sales deals Meet sales targets & company goals Work with other teams to improve customer experience Required Candidate profile Graduation in Any Stream Mini. 2 Years in Field sales & Marketing Attractive Personality and good communication skills One who ready for challenges For More info: Kevisha Lathiya | 88490 20556

Create smart ideas to grow sales and promote services Find new customers and explain products Maintain good communication Train team members and support them in daily tasks Provide helpful and polite service to all customers Required Candidate profile 2+ years of exp in Sales and Marketing field Graduation in any stream Local area knowledge will be an added benefit Strong Communication and Customer Service skills Kevisha Lathiya | 88490 20556

Develop and implement sales and marketing strategies Identify and approach potential clients Manage and maintain customer relationships Train and support the sales team Provide excellent customer service Lead and coordinate sales activities Required Candidate profile Proven experience in Sales and Sales Management Graduation in any field Excellent analytical and problem-solving skills Strong Communication and Customer Service skills Kevisha Lathiya | 88490 20556

Develop and implement sales and marketing strategies Identify and approach potential clients Manage and maintain customer relationships Train and support the sales team Provide excellent customer service Lead and coordinate sales activities Required Candidate profile Proven experience in Sales and Sales Management Graduation in any field Excellent analytical and problem-solving skills Strong Communication and Customer Service skills Kevisha Lathiya | 88490 20556

Greetings from Capita We are hiring for Executive Customer Support. Criteria: Undergraduate/Graduate with minimum 6 months of Retention & Upselling experience. Shifts: UK rotational with 2 rotational offs (comfortable with night shifts) Handle customer inquiries via phone calls to resolve their concerns and provide excellent customer service. Provide accurate information on products/services offered by the company to meet customers' needs. Maintain a high level of professionalism while handling difficult situations with empathy and patience. Contact: shruti.sakharkar@capita.com

Role & responsibilities 5G Integration Solutions

Overview Key Responsibilities of a Sales Executive in Jewellery A Sales Executive in Jewellery plays a vital role in driving sales and enhancing customer experience. Here are the core responsibilities that define this role: Customer Engagement: Build rapport with customers by understanding their needs and preferences, providing personalized recommendations based on their style. Product Knowledge: Maintain an in-depth knowledge of jewellery products, including gemstones, metals, and current trends to effectively educate customers. Sales Transactions: Process sales transactions accurately, handle cash and credit card payments, and ensure a smooth checkout experience. Inventory Management: Assist in managing inventory levels, including restocking displays and keeping track of best-selling items. Visual Merchandising: Help maintain an appealing and organized store environment by arranging products effectively and ensuring cleanliness. After-Sales Service: Provide follow-up services to customers post-purchase, addressing any inquiries or concerns to ensure satisfaction. Sales Goals: Meet or exceed monthly sales targets by actively promoting products and upselling complementary items. Team Collaboration: Work closely with other team members to share insights and strategies that enhance overall sales performance. Tagged as: sales Before applying for this position you need to submit your online resume . Click the button below to continue. Related Jobs Smart Runner Rapidax Lucknow Full Time 2023-12-17 Field Sales Executive Telecom Company Madurai Full Time 2024-05-27 Hiring Customer support Executives Cogent e Sevices Bengaluru, Karnataka Full Time 2024-07-14

Overview Job overview As a Program Guide, you ll help aspiring engineers take the next step in their education and you ll evolve your own skills while doing it. Your role blends consultative selling, career guidance, and customer success, all in one. Your Key Responsibilities Make outbound calls to potential students and parents to spark interest in our programs. Understand student goals and recommend the right course that fits their future. Follow up on leads, resolve concerns, and turn interest into enrollments. Clearly explain course structures, benefits, outcomes, and offers. Maintain accurate lead and interaction records in the CRM. Share feedback with the team to improve strategy and student experience. Who You Are 1-3 years of experience in inside sales, telesales, or academic counseling (EdTech preferred) Fluent in English, Telugu & Hindi Driven, disciplined, and eager to exceed targets A quick learner with excellent listening and communication skills Comfortable using CRMs, Excel, and digital tools Passionate about education and making a difference Work Details Full-time | Work from Office 6-day work week (Sunday working, rotational weekly off) Ready to grow with us? Join LeapStart where you ll guide with purpose, learn with passion, and grow into the career you ve always wanted. What You ll Gain Master the art of consultative selling and relationship-building Build a solid foundation in high-impact EdTech inside sales Sharpen your verbal skills and confidence Gain experience with CRM tools and digital platforms Earn competitive pay with uncapped incentives Learn from experienced leaders and grow with a fast-scaling startup Help students make life-changing decisions about their future Tagged as: sales Before applying for this position you need to submit your online resume . Click the button below to continue. About LeapStart Edtech Private Limited At LeapStart, we are transforming engineering education to align with the demands of a rapidly advancing technological world. In today s dynamic landscape, aspiring engineers must go beyond understanding trends they must actively engage with them to shape the future. This makes 'learning by doing' not just beneficial but essential. Traditional colleges and universities often fall short in providing this hands-on experience. LeapStart fills this critical gap with an experiential learning model that is deeply integrated with industry practices. By equipping students with practical skills, comprehensive knowledge, and the discipline to excel, we empower them to lead confidently in a tech-driven future. Related Jobs Business Development Executive General Diagnostics International Pvt. Ltd. Navi Mumbai Full Time 2023-12-17 Sales Executive MODIGOLD PIPES PVT LTD Bangalore Full Time 2024-07-15 Field Sales Executive Telecom Company Madurai Full Time 2024-05-27

Overview **About Us:** At aNumak & Company, we blend creativity and strategy to transform traditional business models into dynamic enterprises. With insights from domain experts, we offer unique solutions, driving exponential growth. Our team comprises the best minds from Global Fortune 500 companies and top B-schools, ensuring a stimulating environment for growth and learning. We are hiring a Sales Intern **Requirements:** Pursuing Degree in Sales or Marketing: Knowledge of sales and marketing principles to hit the ground running. Excellent Communication Skills: Ability to articulate ideas and connect with clients effectively. Quick Learner: Adaptability to grasp product knowledge and industry insights swiftly. Team Player: Collaborate seamlessly with colleagues, enhancing our collective success. Enthusiastic Attitude: Eagerness to learn, grow, and contribute to our vibrant work environment. **Roles and Responsibilities:** Market Research: Conduct research to identify potential clients and market trends. Client Engagement: Reach out to clients, showcase our offerings, and build lasting relationships. Lead Generation: Generate leads through various channels and qualify potential prospects. Sales Support: Assist in creating sales materials and presentations to support the sales team. Sales Analysis: Analyze sales data, track performance metrics, and provide valuable insights. Goal-Oriented: Work towards achieving sales targets and contribute to the team s success. **Perks:** **Remote Work:** Embrace our 100% remote work ethos; work from anywhere! -Flexible Hours:** Work at your peak productivity hours. Letter of Recommendation:** Shine bright with our personalized recommendation. -Experiences:** Dive into real projects, gaininghands-on industry experience. -Knowledge:** Learn from the best minds in the industry, enhancing your skills. About Internship: -Duration:** 3 months (Unpaid) Work Environment:** Work from home, part-time with flexible hours, allowing work-life balance. Learning Opportunity:** Gain hands-on experience in a dynamic, global consulting firm. **Contact:** Ready to shape the future with us? Send your resume and a compelling introduction to Let s turn your passion into a transformative journey together! **Join us. Unleash your potential. Be part of the innovation revolution!** Tagged as: sales Before applying for this position you need to submit your online resume . Click the button below to continue. About aNumak and company About Us:** At aNumak & Company, we blend creativity and strategy to transform traditional business models into dynamic enterprises. With insights from domain experts, we offer unique solutions, driving exponential growth. Our team comprises the best minds from Global Fortune 500 companies and top B-schools, ensuring a stimulating environment for growth and learning. Related Jobs RELATIONSHIP OFFICER IN BANK Bank Jorhat Full Time 2024-01-19 Field Sales Executive Telecom Company Madurai Full Time 2024-05-27 Sales Executive Xperteez Technology Ahmedabad, Gujarat Full Time 2023-07-11

Candidate should be local residential, with knowledge of computer basic & 1 year experience in tele-calling work preferable, good communication skill. Working hours: 10:00am to 7:00pm. Salary: 5000 & above.

Young and energetic candidates for sales and marketing of Telecom products and services. Education : No bar. Salary : Rs. 7500/- PM and above (No bar for the right candidate).

Candidate should have minimum 1 year experience of telecommunication services sales. Should have good communication skill & able to work with responsibility. Salary: 6000 & above.

ITI or experience candidates required for service and installation of Telecom products. Salary : Rs. 5000/- PM and above (No bar for the right candidates).

Role & responsibilities Network Implementation Engineer Experience 6+ years Jd- JOB SCOPE As a Senior Civil Engineer, you will be responsible for the civil planning, drafting, and validation of civil work package and survey reports for network and civil infrastructure to support our ambitious growth targets. This role requires a combination of civil & technical knowledge and strong analytical skills to ensure the efficient and robust operation of our network systems. DUTIES AND RESPONSIBILITIES (i) Identify and manage all project Deliverables to meet project and business objectives as well as In-Service Targets. (ii) Prepare and update project schedules, implementation plans/roadmaps, and Build status reports. (iii) Approve, track, and update the database with tools including (ADM and other software tools). (iv) Troubleshoot obstacles/conflicts and provide overall focus and leadership to cross functional project teams. (v) Provide concise and timely reporting on Rogers third-party vendor deliverables including equipment orders and delivery. (vi) Establish and maintain communication channels with team members, senior management, equipment vendors, Telcos, and third parties to ensure project success. (vii) Provide support and direction to other departments within the Rogers organization during the life cycle of projects. (viii) Execute work orders to complete construction activities to meet project objectives. (ix) Communicate relative/relevant project information to the project team. (x) Review the construction reports shared by the Rogers third-party contractors, presented on Rogers’ predefined form. (xi) Track and manage Change Orders. (xii) Review and track deficiencies and follow up with the Rogers third-party contractor regarding deficiency correction and acceptance by Rogers’ Operations group. (xiii) Complete civil qualifications. (xiv) Review civil drawings for Rogers’ Real Estate Department. (xv) Discuss with the Rogers Engineering team for analysis of the report for design verification/clarification and implementation. (xvi) Manage tracking and ticketing solutions like NCT creation, Gemini tickets, and Call testing. (xvii)IWO Implementation - Review IWO and MRF details and follow up with Rogers’ thirdparty vendors for work completion. (xviii) Follow up with the Rogers third-party contractor regarding the status of site acceptance, monthly locked sites, and any site/materials relation issues. (xix) MRF Tracker update and maintenance – Update the Uplift site material requirement tracker on a regular basis and keep track of back-ordered materials. (xx) Microwave Material Order Request • Create an Excel sheet and input all the necessary information - Network Project (e.g., RPATS) # Network Project Name, Project Manager, site name/address, date submitted (YYYY-MM-DD), requestor/planner, region / Area. Login to power apps and create the MOR by filling in all the required details. • Update the local Rogers tracker and internal Tracker. (xxi) ADM Data Update • Receive input data from Rogers, identify the scope, and correct project ID. • Log in to ADM and update the current status; ensure data is saved. • Update the local Rogers tracker and internal tracker provided by Rogers. • Update the work order request tracker on a site basis. (xxii)ADM Bulk Data Update • ADM Data Bulk Update for same dates - Each milestone will be updated with the same dates for all the sites o Receive input data from Rogers, identify the scope, and correct project ID. o Log in to ADM and update the current status; ensure data is saved. o Update the local Rogers tracker and internal tracker provided by Rogers. o Update the work order request tracker on a site basis • ADM Data Bulk Update for different dates - Each milestone will be updated with the different dates for all the sites o Receive input data from Rogers, identify the scope, and correct project ID. o Log in to ADM and update the status; ensure data is saved. o Update the local Rogers tracker and internal tracker provided by Rogers. o Update the work order request tracker on a site basis. (xxiii) Project Scheduling • Schedule coordination including tracking, updating, analysis, and reporting on internal and external resource schedules • Gather information and update multiple tasks and milestones in a project management tool, including: o Milestone baseline status update processing: receive task status forecast/baseline data from stakeholders, individually or bulk upload data to reporting tool (based upon established standard lead times and dependencies), and review and communicate project forecast, run rates, and risks o Milestone planning status update processing: receive task status plan updates from stakeholders, upload data to the reporting tool, and review and communicate site/project risks o Milestone actualization status update processing: receive task status actualized updates from stakeholders, upload data to reporting tool and review and communicate site/project progress • Analysis of project schedule milestones to determine appropriate lead/lag durations, predecessor dependencies, critical path analysis, project schedule risk, and health • Proactively monitor/track project progress, task status, and milestone progress • Solicit effective communication to/from stakeholders for milestone updates and effect on the critical path Work with Microsoft Excel tables and Power BI, including project scheduling, tracking, and reporting data • Prepare/create spontaneous analysis and reports, as requested by Rogers • Prepare management report presentations and host multiple stakeholder meetings, including action item tracking • Assist with conducting industry research and analysis (xxiv) NCT Creation- Call Testing and BB PWO review • Creation of NCT and No Coordination (xxv) NCT Creation Classifications: • Simple NCT - PWO Reviews, GS Audits, Clean ups with IPRAN and other Non- Service-affecting NCT's, Audit & Parameter change (Ericsson), Close-Out photos (NSA) etc. • Medium NCT - BB Commissioning, Radio Commissions, Migrations, Trouble shoots, IP related NCT's. and other Service effecting NCT's related IPRAN TATA, Ghost Neighbors cleanup procedure (Ericsson), Fixing Low band 2T4R sites (Ericsson) etc. • Complex NCT - NCTS related to A3, transmission HUB, main nodes and related to IPRAN Operations. Any other NCTs related to a specific Job. Skills Require- Detailed knowledge of Implementation, Civil & structure Engineering for Telecom Network Infrastructure Detailed knowledge and experience with the following technologies and tools: AutoCAD, Mapinfo MS Visio. Civil drafting tools Project Management Tools Local Municipality Portal and reports Civil Design and construction drawing (Mandatory skill): Proficiency in Civil and Implementation design including the ability to design scalable and reliable civil network infrastructure according to industry standards. Data Analysis (Mandatory skill): Strong analytical skills to collect, analyze, and interpret data to make informed network planning decisions. Civil Knowledge (Mandatory skill): Extensive understanding of civil systems, technologies, and protocols to efficiently manage and resolve civil and structural issues. Civil Capacity Planning: Ability to forecast and manage Civil capacity to ensure continuous and reliable service performance. Vendor Management: Experience in managing relationships with vendors to ensure timely delivery and integration of network components. Project Management: Proficiency in project management techniques to oversee network planning and implementation projects from start to finish. Communication Skills: Excellent written and verbal communication skills to effectively collaborate with internal teams and external stakeholders. Problem Solving: Strong problem-solving skills to identify and address network issues promptly and efficiently. BASIC / MINIMUM QUALIFICATIONS Bachelor’s degree in civil engineering, or related field and / or equivalent work experience Minimum of one (10) year of telecom civil Planning experience. ADDITIONAL JOB QUALIFICATIONS Ability to use computer and software applications, and knowledge of Microsoft Office Comfortable working in a team environment, as well as being able to perform duties in a very fast-paced environment and ability to learn new technology quickly. Intermediate knowledge of related industry specifications and standards such as Civil, Telecom Construction, Telecom Implementation and Structural assessment. Basic Knowledge in civil design, civil & construction architecture, Telecom civil protocols, and Telecom Infra. Intermediate Knowledge of using ticketing and software tools to support the current operations.

Key Responsibilities As a SM you are supposed to liaise the team and the POCs and other stake holders. You will be responsible for conducting the Agile/Scrum ceremonies You need to coach the team as and when needed Sprint backlog, planning etc. with Agile KPI measurements are a part of your job You should be able to understand any problem functionally/technically so that the team can get unblocked by reaching to the right stakeholder. You will be responsible for the commitment of the deliverables. Should be able to be a facilitator for the team Should be well versed with ServiceNow and governance Should be able to bring out the KPIs for the sprint/release Should be able to coordinate with leads and come out with the pre-PI plan for every quarter for the PI Planning Required Skill Set: Must have experience in being a SM for fully Agile projects for 3 years Should understand the theory of Agile/Scrum and should be in practice Should be well versed with Jira usage for Agile, confluence usage, Kanban Dashboards The key is that they have to be good in ADO Board for managing scrums Should have good knowledge and understanding of Telecom Domain.

Aruba is an HPE Company, and a leading provider of next-generation network access solutions for the mobile enterprise. Helping some of the largest companies in the world modernize their networks to meet the demands of a digital future, Aruba is redefining the Intelligent Edge and creating new customer experiences across intelligent spaces and digital workspaces. Join us redefine what’s next for you. What you’ll do: Encompasses multiple disciplines, including technology architects, solution architects, and enterprise architects. Architects: Are responsible for delivering business value to customers by architecting effective information systems solutions that address the customer’s business problems, needs and opportunities, in a manner consistent with company’s strategic and business goals. Have knowledge of architectural frameworks, methodologies, and tools and understand how to apply this knowledge to successfully deliver customer projects. Establish and maintain a professional working relationship at multiple levels both internally and with the customer by understanding the customer’s business context and their unique situation. Collaborate with both internal and external/industry experts to anticipate customer needs in order to facilitate the definition and development of the solution. Strong supporters of the professional development framework for their profession and use the knowledge and best practice derived from their professional associations to the benefit of their customers. Collaborate with project managers to ensure effective and efficient development, delivery, deployment, operation and support of these IS solutions. Collaborate with the account team to meet or exceed revenue, product, customer satisfaction and market share goals for assigned account(s). Contributions impact technical components of HPE products, solutions, or services regularly and sustainable. Applies advanced subject matter knowledge to solve complex business issues and is regarded as a subject matter expert. Provides expertise and partnership to functional and technical project teams and may participate in cross-functional initiatives. Exercises significant independent judgment to determine best method for achieving objectives. May provide team leadership and mentoring to others. Responsibilities: Architect custom solutions of project and program or operational scope. Architect reusable solutions of project or operational scope. Customize reusable solutions of project and program or operational scope. Capture and share architectural IP at the project and program level. Oversee the implementation and governance of architectures of project and program or operational scope. Contribute to the Architect profession worldwide and across the company businesses. Develop for client technically feasible long-term IT strategies and plans . Assess business impact of specific technologies/strategies . Identify and address technical or operational risks. Provide review/input on project activities for medium to large business unit level projects . Collaborates with the project manager to develop detailed project plans and work breakdown structures for medium to large business unit level projects. Develop and deliver sales presentations at CEO/Executive Staff/CIO levels for medium to large opportunities (R) . What you need to bring: Industry experience - 6 to 18 years Bachelor's degree in computer science or related field, or equivalent experience Knowledge and Skills: Expertise in working on linux environment Owns development skills and able to understand, troubleshoot, define solution based on languages such as java, python, scala, XML, Yaml, groovy, scripting, Technical knowledge in concepts and technologies involved in OSS Assurance solution, ideally experience in HPE Assurance products (TeMIP, UCA, UOC, Intelligent Assurance) Understanding or experience of Container/Cloud technologies: AWS, Kubernetes, Redhat OpenShift. Understanding or experience in Kafka, Telegraph , Grafana Understanding or experience of Data Analytics, AI/ML languages & technologies Have knowledge on databases (Cloudera, Oracle, Postgre, Couchdb, etc) Understanding or Experience with Automation tools (CICD, Jenkins, Selenium)

Role & responsibilities Routing & switching Engineer experience 4+ years location anywhere in india JD Routing & switching Engineer

Role Wireless engineer Experience 4+ years Location Delhi/NCR, Hyderabad /anywhere in india JD In depth knowledge of 4G Wireless Packet Core equipment, standards, dimensioning, forecasting and modelling. A solid grounding in all interface and protocol standards in the SAE/LTE core domain such as IP, GTP, SCTP, UDP, GRE, Radius and Diameter. Demonstrated skills in using Mapinfo and PGW, SGW, Wireless Aggregation Switch planning tools X Experience in using the Oracle, Tableau and other Business Intelligence tools. Demonstrated experience in network performance data collection, database management and analytics X Network stats and counters collection and analysis X Network benchmarking pre and post feature implementation

1.Coordinate daily EMF survey & BB Testing tasks with field engineers/Technicians & third-party agencies. 2.Track and manage EMF compliance & submit reports on NEP Portal. 3.Maintain databases, logs, DPR and dashboard 4.Timely completion of work Required Candidate profile *Any Graduate 1.Strong coordination and communication skills. 2.Understanding of telecom infrastructure and EMF compliance norms. 3.Proficiency in MS Excel, Google Sheets, and project tracking tools.

Captive Unit hiring for Premium Process. We are hiring UG/Gard freshers and experienced both can apply. Candidate must be comfortable with WORK FROM OFFICE. *Must BE* The candidate must have excellent verbal and written communication skills. The candidate must be staying or ready to relocate to Delhi/NCR. As it is WORK FROM OFFICE. The candidate must be comfortable with 24/7 profile Desired Candidate Profile Any UG/Grad - freshers and experienced both can apply. Perks and Benefits The maximum salary will go up to 5.5 LPA With salary - Upto 5.5 LPA + INC Location - Gurgaon Transport Facility APPLY NOW

Experience 3+ years of experience in professional services and customer services in a Telecom environment. Skill Set Should have expertise in UNIX, SQL or Oracle. Should be able to write Shell Scripts and SQL queries. Responsible for performing detailed root cause analysis for issues to identify L1 related issues Work closely with clients business team to assess risks and prepare mitigation plan Should be able to drive weekly reviews and governance calls with the customer Good knowledge of L1/L2 operations and should understand SLA driven processes Working knowledge of Ticketing Tool and Knowledge Management. Knowledge on Subex tools an added advantage. ITIL Certification an added advantage. Knowledge of Telecom Domain. Excellent Communication, People Management & Good troubleshooting and problem analysis skills Development experience/Testing experience / Customer management skills Strong Interpersonal skills, Self-initiated & go-getter attitude, Commitment & ability to deliver results within tight timescales. Responsibility & Key Result Areas- • Resolve problems reported by customers by analysing, simulating and fixing them. • Track reported problems through the Problem tracking system and generate the necessary reports, root cause analysis, etc • Interface with customers to resolve customer reported problems/bugs, etc remotely and when required, at the customer site. • Take handover and carry out effective transition of projects from implementation to support. • Proactively work to take over new products into support and facilitate rapid engagement of support business. • Involve in the support framework development to enhance the support function and utilization of available resources to enhance the value customers get from our products and solutions. • Work closely with the development team to bring the product bugs and change requests into product enrichment propositions. • Proactively look for opportunities to help customer utilize the features of the products. • Carrying out trainings for customers both internal and external Available to support customers on a 24*7*365 basis when the situation demand

A)Onboarding new offline retailers , Agents ,Dealerships as Franchisee's for Fastagshop.com B)B). Daily Fastag Billing - Placements of Tags to Agents) Daily Issuance or Activation of Fastag -Achieve Issuance Target) Recruiting Toll Agents Travel allowance Sales incentives

Job Purpose: Wipro is currently look for an experienced Program Manager to join our ranks. The Program Manager will be responsible for the overall technical transformation implementation at the client end. Objectives of this role: - Strategize, implement, and maintain program initiatives that adhere to organizational and client objectives. - Develop program assessment protocols for evaluation and improvement of Digital Transformation projects. - Maintain organizational standards of satisfaction, quality, and performance. - Oversee multiple project teams, ensuring program goals are reached. - Manage budget and funding channels for maximum productivity. Roles and Responsibilities: - Collaborate with cross-functional teams and business stakeholders, including software engineers, data analysts, product managers, and operations teams, to design and improve end-to-end processes for operations. - Lead process improvement initiatives by identifying areas for enhancement, conducting data analysis, and developing actionable recommendations as per the business and industry standards. - Design and Drive large Transformation initiatives which may include automation, RPA, AI/GenAI, Chatbots, CX tools like agent assist, workflow orchestration, Quality management tools etc. - Drive automation initiatives by leveraging technology and process optimization to streamline manual tasks and improve overall productivity. - Stay updated on industry trends, emerging technologies, and regulatory changes related to banking operations and process optimization and apply this knowledge to improve business initiatives. - Drive regular project meetings & ensure transformation initiatives are driven to completion. - Manage discussions with required stakeholders for on various aspects of the program for timely follow up till closure. - Performs Quality Control via reviews of the design created by Functional Consultant and Tech Architect - Responsible for receiving the sign-off on the design, UAT and Hypercare from the customer - Establish working relationships and routinely interface with project sponsors, business stakeholders & technology partners. Required skills and qualifications: - 5+ years of experience in an upper-management role, preferably in program management. - Exceptional skills in leadership, time management, facilitation, and organization. - Core experience in Digital Transformation in Telecom order management and front office processes with the tools/ solutions mentioned in role and responsibilities. - Experience in managing stakeholders (internal and external). - Outstanding knowledge of change management principles and performance evaluation processes. Good to have skills and Experience: - PMP Certified is added advantage. - Technical understanding of various Platform architecture and product features Genesys, SFDC, ServiceNow etc - Current Technological landscape understanding and stays abreast of current technologies like AI/GenAI etc." Mandatory Skills: Delivery Management. Experience:10 YEARS.

Role Purpose The purpose of this role is to interpret data and turn into information (reports, dashboards, interactive visualizations etc) which can offer ways to improve a business, thus affecting business decisions. Do 1. Managing the technical scope of the project in line with the requirements at all stages a. Gather information from various sources (data warehouses, database, data integration and modelling) and interpret patterns and trends b. Develop record management process and policies c. Build and maintain relationships at all levels within the client base and understand their requirements. d. Providing sales data, proposals, data insights and account reviews to the client base e. Identify areas to increase efficiency and automation of processes f. Set up and maintain automated data processes g. Identify, evaluate and implement external services and tools to support data validation and cleansing. h. Produce and track key performance indicators 2. Analyze the data sets and provide adequate information a. Liaise with internal and external clients to fully understand data content b. Design and carry out surveys and analyze survey data as per the customer requirement c. Analyze and interpret complex data sets relating to customers business and prepare reports for internal and external audiences using business analytics reporting tools d. Create data dashboards, graphs and visualization to showcase business performance and also provide sector and competitor benchmarking e. Mine and analyze large datasets, draw valid inferences and present them successfully to management using a reporting tool f. Develop predictive models and share insights with the clients as per their requirement Mandatory Skills: Telecom NMS Data Modelling South Bound Experience: 5-8 Years