2071 Telecom Jobs - Page 2

Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $5.00 billion in fiscal 2024. For more information, visit www.amdocs.com In one sentence Perform network design/optimization activities under technical supervision and Exposure on iBwave tool is mandatory. What will your job look like A minimum of 5 years professional experience in the wireless industry as a RF DAS Design engineer and experienced in 5G/LTE/LTEU/ WCDMA/ CBRS technologies Degree in Telecommunications, Electronics, or Electrical engineering. Experience designing and commissioning of multi-sector, neutral host DAS using most major DAS OEMs such as Corning, CommScope, SOLiD, ADRF, JMA/TEKO (Certification is a plus) Deep Knowledge of active and passive DAS components (e.g. remote units, DAS OEM models, coaxial and fiber cable, antennas, splitters). Experience with DAS design, commissioning, CW measurement, optimization, and troubleshooting. Knowledge at completing commissioning tasks, Sweep, PIM , and Fiber testing. CW measurements. Experience with Link Budgets for multiple technologies/frequencies, calculating noise figures, and calculating intermodulation products. Experience with iBwave software (certification is a plus). Must have recent experience with DAS Design and RF Testing Extensive knowledge about the RF Walk Testing and Optimization of inbuilding DAS solutions . Successful candidate will coordinate walk test data collection and Optimization. Design/ Optimize iDAS, oDAS, small cell solutions with iBwave. Participate in solution iBwave designs and proposals as needed. Use a variety of measures to confirm system designs including test equipment, power density and power meter, spectrum analyzer, and pilot scanner RF testing, reporting, and troubleshooting. Conduct field work and measurements. Operate test equipment and run post-processing software. Mentor/Train/Manage technicians and junior engineers for field work and measurements. Perform ongoing system testing, test analysis, troubleshooting, test reports. Excellent written, verbal, and interpersonal communication skills, as well as strong strategic and analytical skills. Being a team player in the truest sense, with an ability to work with partners across different time zones. A work ethic to drive projects and tasks to finish on time, overcoming any obstacles along the way. Solid skills with Microsoft Office Software (particularly Excel, Power point). In addition, qualified Candidates with have the ability to: Deliver customer service, use great communication skills, and demonstrate ability to work well on a team. Demonstrate ability to complete iBwave designs, optimization and commissioning activities independently as projects require, while working with a sense of urgency. All you need is... Why you will love this job:

Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $5.00 billion in fiscal 2024. For more information, visit www.amdocs.com In one sentence Understand the business needs of the customer and assess the impact of those needs in order to communicate and implement the recommended efficient solutions. What will your job look like "Lead domain-specific solutioning activities across solution and delivery engagements. Act as a trusted advisor to customers, providing deep expertise in your domain (e.g., Charging & Billing, CRM, Ordering, Catalog, Network Provisioning). Define end-to-end domain solution and ensure alignment with customer business goals and operational strategies. Collaborate with Solution Architects, Business Analysts, and Product Managers for requirement feasibility and solution scope. Provide functional and technical support during design, integration, migration, and testing phases. Identify domain risks, dependencies, and business impacts; recommend best practices and innovative approaches." All you need is... Degree in Computer Science or Industrial Engineering & Management - Information System. Customer-facing experience - ability to communicate the Amdocs solution using various methods (presentations, demos, and so on). Wide knowledge of relevant products and E2E Business process. Knowledge of the telecom industry and Amdocs business processes (ETOM, ASOM). Experience in managing a team in cross-Amdocs domain solutions. Why you will love this job: Use your outstanding business analysis skills to make a significant impact on leading solutions that produce the most efficient product solutions. Be a key member of a global, dynamic and highly collaborative team with various possibilities for personal and professional development! You will have the opportunity to work in multinational environment for the global market leader in its field. We offer a wide range of stellar benefits including health, dental, vision, and life insurance as well as paid time off, sick time, and parental leave!

Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $5.00 billion in fiscal 2024. For more information, visit www.amdocs.com In one sentence Understand the business needs of the customer and assess the impact of those needs in order to communicate and implement the recommended efficient solutions. What will your job look like Lead domain-specific solutioning activities across solution and delivery engagements. Act as a trusted advisor to customers, providing deep expertise in your domain (e.g., Charging & Billing, CRM, Ordering, Catalog, Network Provisioning). Define end-to-end domain solution and ensure alignment with customer business goals and operational strategies. Collaborate with Solution Architects, Business Analysts, and Product Managers for requirement feasibility and solution scope. Provide functional and technical support during design, integration, migration, and testing phases. Identify domain risks, dependencies, and business impacts; recommend best practices and innovative approaches. All you need is... Degree in Computer Science or Industrial Engineering & Management - Information System. Customer-facing experience - ability to communicate the Amdocs solution using various methods (presentations, demos, and so on). Wide knowledge of relevant products and E2E Business process. Knowledge of the telecom industry and Amdocs business processes (ETOM, ASOM). Experience in managing a team in cross-Amdocs domain solutions. Why you will love this job: Use your outstanding business analysis skills to make a significant impact on leading solutions that produce the most efficient product solutions. Be a key member of a global, dynamic and highly collaborative team with various possibilities for personal and professional development! You will have the opportunity to work in multinational environment for the global market leader in its field. We offer a wide range of stellar benefits including health, dental, vision, and life insurance as well as paid time off, sick time, and parental leave!

Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $5.00 billion in fiscal 2024. For more information, visit www.amdocs.com In one sentence Understand the business needs of the customer and assess the impact of those needs in order to communicate and implement the recommended efficient solutions. What will your job look like Own and manage the product backlog for one or more telecom BSS solutions or digital products. Translate business and customer needs into epics, features, and user stories with clear acceptance criteria. Prioritize features based on business value, customer impact, and technical feasibility. Collaborate with business analysts, solution architects, developers, and testing to ensure end-to-end understanding and delivery of solution requirements. Lead scrum ceremonies (planning, reviews, backlog grooming) and ensure alignment between delivery teams and business priorities. Act as a BSS domain or digital champion ensuring consistency, quality, and innovation across all product releases." " All you need is... Degree in Computer Science or Industrial Engineering & Management - Information System. Customer-facing experience - ability to communicate the Amdocs solution using various methods (presentations, demos, and so on). Wide knowledge of relevant products and E2E Business process. Knowledge of the telecom industry and Amdocs business processes (ETOM, ASOM). Experience in managing a team in cross-Amdocs domain solutions. Why you will love this job: Use your outstanding business analysis skills to make a significant impact on leading solutions that produce the most efficient product solutions. Be a key member of a global, dynamic and highly collaborative team with various possibilities for personal and professional development! You will have the opportunity to work in multinational environment for the global market leader in its field. We offer a wide range of stellar benefits including health, dental, vision, and life insurance as well as paid time off, sick time, and parental leave!

If digital transformation , next generation technology and growth opportunities excite you, then join our Netcracker Technology team! Our culture and collaborative work environment are the keys to our success. Here you will work with the best in class global teams , earn a competitive salary and contribute to the largest digital transformations around the world. What’s in it for you? At Netcracker, we are all entrepreneurs. This means, we get creative when thinking of technical solutions, we explore possibilities and innovations and get excited about new technology. We take complete ownership of our roles and aren’t micromanaged or left feeling like just another number. The results we achieve are highly visible to our leadership team and we are recognized for our work and promoted accordingly. In addition to living out an entrepreneurial culture, you will also receive a wide range of outstanding benefits including health, accident and life insurance as well as paid time off, sick time , and parental leave . Expectations from the job: Build expertise on Netcracker product suite, primarily CRM Represent BSS solution and functional capabilities in Client workshops Elicit, Clarify and Decompose Business requirements into Epics, User stories (including NFR); Refining the stories with Product Owners Conceptualize and define E2E solution for a given business, functional domain Identify cross-system requirement dependencies and mitigate potential design gaps; Produce High level/detailed designs including Data Model, API specifications, Wireframes etc.; UI/UX alignment with UI/UX team and NC UI/UX team Participate in cross-functional technical solution assessments and provide estimations; Create, manage and own high and low level solution design Design review with Dev and QA team Collaborate with backend/Dev teams for managing Product Demos Participate in change control process for any upcoming requirement and design changes; Troubleshoot production problems and provides design support, keep all parties informed; Continue to build expertise on latest technologies and trends in Telecom Industry Required Domain Knowledge: B2B / B2C L2O Journey, specifically Order Capture or ePOS or eCommerce Experience in designing Order Capture capabilities as part of Customer Sales Journey Knowledge of Eligibility Checks, Product Configuration, Pricing, Payments, Customer Agreements Knowledge of Integration frameworks and APIs Technical Knowledge: Understands Product catalogue modelling, Order Entry, Customer Management, Billing Interface, Asset Management, contacts, role matrix Understanding of Sales Order structure & operations Understanding of product instance life cycle and operations Promotion & discount configuration & management, contract Understanding of Device Sale Models, Appointments, Instalment Plans Having experience in analysing the internal & external integration points and design, IA analysis. Experience in creation of System Processes using Visio or other UML Tools Knowledge of PL/SQL , Java Knowledge of Agile / Waterfall Methodologies Good to have: Basic Knowledge of web technologies Design experience on eCommerce applications Key features in Point of sale journey Knowledge in Omni-channel, Multi-channel flow Marketing Catalog integration Understanding of RESTful web services, Single Page Application deployment, Micro services Relevant Experience: Min. Bachelor's degree or equivalent combination of education and experience; IT experience with significant exposure to Telco Industry Practices, Products & Services; Proven experience in a customer-focused techno-functional role, Requirements mgmt. and Solution Design; Significant exposure in delivering multiple Telco Digital Transformations as a BA or SA; Who is Netcracker Technology? We are a forward-looking software company, offering mission-critical solutions to service providers around the globe. Our comprehensive portfolio of software solutions and professional services enables large-scale digital transformations, unlocking the opportunities of the cloud, analytics, virtualization and 5G mobile networks. With an unbroken service delivery track record of more than 25 years, our unique combination of technology, people and expertise helps companies transform their networks and enable better experiences for their customers. Connect with us on LinkedIn and stay up to date on our company news. Roles and Responsibilities Build expertise on Netcracker product suite, primarily CRM Represent BSS solution and functional capabilities in Client workshops Elicit, Clarify and Decompose Business requirements into Epics, User stories (including NFR); Refining the stories with Product Owners Conceptualize and define E2E solution for a given business, functional domain Identify cross-system requirement dependencies and mitigate potential design gaps; Produce High level/detailed designs including Data Model, API specifications, Wireframes etc.; UI/UX alignment with UI/UX team and NC UI/UX team Participate in cross-functional technical solution assessments and provide estimations; Create, manage and own high and low level solution design Design review with Dev and QA team Collaborate with backend/Dev teams for managing Product Demos Participate in change control process for any upcoming requirement and design changes; Troubleshoot production problems and provides design support, keep all parties informed; Continue to build expertise on latest technologies and trends in Telecom Industry

Overview Prodapt is looking for a Solution Designer / Business Analyst, who is a highly specialized professional who possesses in-depth knowledge and expertise in designing, implementing, managing, and troubleshooting networks. Need Solution designer, Business Analyst with telecom domain experience. Should have handson in Lead to Cash journey - Processes and Systems for Cellular Mobile service for Enterprise or End to End VPN service for Enterprise, Non-Terrestrial Network, Cloud PBX. Should have solid understanding on different Service Fulfilment journey metrics. Should have solid understanding of different OSS applications that support Lead to Cash journey. Should have conducted workshops to gather requirements from stakeholders, presenting different solution options to architects. Exposure to deriving insights using data, identify improvements in the journey/processes, propose solutions on the identified improvement areas and provide consulting service to the telecom service providers is desirable. Responsibilities *Following Network OSS applications knowledge is mandatory - Inventory management (Service inventory/Physical inventory), Provisioning & Activation Syetem, Element Management System, Network performance management (monitoring, collecting data, reporting), Order orchestration. Knowledge on Network Monitoring System, Test & Diagnostics application, Incident and Change management system is desirable. ServiceNow TNI module is mandatory (Telecom Network Inventory). Knowledge on Telecom Access/Backhaul network, different network topologies, different network nodes for 5G Mobile service or VPN services or Non-Terrestrial Network or Cloud PBX is mandatory. Knowledge on CRM/BPM systems is optional. Knowledge on Salesforce, ServiceNow is optional. Ability to use telecoms, IT and enterprise architecture best practice methodologies, processes, functions, and data maps. Technical specialist skills in software design and implementations, with experience of cloud and on-premises systems architecture gathering for creating OSS service and solution design; Accountable for ensuring project delivery of multi-domain OSS solutions. Ability to define and articulate complex architectures to non-technical stakeholders. Produce and support the production of High Level Designs, Low Level Designs, test plans, Deployment Guidelines and TTO`s. Work in cross-functional delivery teams including partners and vendors to support delivery throughout the delivery lifecycle and ensure solutions are delivered into production on time and meet the operational acceptance criteria. Work closely with Network Design, Systems Development, Testing team, E2E Solution Architects, Operations teams. Knowledge on APIs, Frameworx, Microservices, UML, TOSCA, NetConf/YANG, CI/CD, REST/Webservices, JSON, Postman, Agile Development is needed. Functional DomainsAdvanced knowledge in atleast one listed belowNetwork Service LCM, Network Orchestration/MANO, Telemetry/RCA 5G, AI/ML, OTT domain knowledge is a plus. Ensure the delivery of the solutions conforms to contractual outcomes and timescales. Support the Programme and Project Manager in project planning, risk and issue management and the budgeting process. Experience in working in Service Fulfilment related proposals. Performed the role of team lead (leading a team of atleast 4 members) is desirable. Ability to work with stakeholders to create and define problem statements and root cause analysis. Create and gather requirements from stakeholders, draw process diagrams, write user stories, ensuring documentation is complete, understandable, and unambiguous. Validation of the documentation with stakeholders. Capture and report back essential information from meetings. Familiar with Agile principles and in using JIRA or ServiceNow SPM tool knowledge. Use of collaboration and presentation tools like Mural. Minimum Educational LevelBachelor Degree. Min Experience (Years):8 Max Experience (Years):18

Overview The ADM-Manager role is responsible for managing the entire project portfolio for Application Development at Prodapt. They will be in charge of end-to-end requirements gathering and elicitation processes, understanding the end-to-end system architecture, functional flow and the data model, and demonstrating in-depth knowledge on solution and reusability design. They will also be responsible for recommending solutions to complex technical problems, engaging in PoC and feasibility analysis, and reviewing the guidelines for code development and review standards and best practices. Responsibilities Monitor effective knowledge management in the team and drive Project/Portfolio status tracking, reporting, and risk management Drive project planning activities such as cost estimation, resource planning, scheduling, and more Manage financial and operational metrics of the entire project portfolio and guide multiple project teams Continuously research and recognize PESTEL regulations and changes at industry/national/international level that might impact the organization Assess the organization's impact in the industry and analyze financial information to drive profitability for the organization Uphold Prodapt's winning values and work in a way that contributes to the company's vision Lead end-to-end requirements gathering and elicitation exercise Understand the functional flow of systems and act as a functional SME Review requirements documents and ensure 100% capture of requirements Have end-to-end understanding of data model, design patterns, and architectural patterns Provide suggestions for complex technical problems and ability to update/propose new architecture Responsible for review of design documents Define best practices, create a knowledge base and promote usage of tools for code reviews, debugging etc Participate in POC's/MVP's for solving technical problems and feasibility checks Adapt to new/evolving frameworks Continuously learn about broader social, regulatory, environmental, or technological issues that might affect the business Understand the larger social, political and environmental trends and changes that may impact the organization Leverage understanding of cost levers to drive profitability for Prodapt Derive insights from financial information through analysis/integration of quantitative & qualitative analysis. Bachelor’s degree in any field, preferably Telecom and Computer science, or related fields MSc/BE/Masters with specialization in Telecom/IT/Computer Science Work experience of 7-12 years Experience working in multi-channel delivery projects Intermediate level - Microsoft office Understanding of class and objects, data types, arrays, UI foundation, exception handling, ADO.Net Knowledge of Open Source Skills like JAVA, JavaScript, Angular, Backbone, jQuery, React, Node, PHP, PYTHON, ELK Have the ability to adapt and result oriented attitude. Analytical thinking and customer service orientation Developing others and conceptual thinking Earning Trust and conceptual thinking.

Overview *Need Telecom Solution Architect/Digital Solution Designer with telecom domain experience. *Should have hands-on in Service Assurance journey - Processes and Systems for Cellular Mobile service for Retail customers *Should have solid understanding on different Service Assurance journey metrics. *Should have solid understanding of different BSS OSS applications that support Service Assurance Journey *Should have solid understanding of Billing & Rating *Should have conducted workshops to gather requirements from stakeholders, presenting different solution options to architects. *Should have expertise in: **Designing multi-channel Enterprise solutions among BSS/OSS domains with in-depth knowledge in Network monitoring system, Fault Orchestration/Incident Management system, Test & Diagnostics system, Billing & Rating system, Provisioning & Activation system, Service Inventory, CRM, Field Engineering Management system, OmniChannel implementations, Network performance management system, TMForum Open APIs, Intelligence platforms etc **Knowledge on Event/Data driven architecture, micro service framework and API integration **Experience in designing enterprise systems in BSS/OSS Responsibilities Mandatory to have excellent understanding of Telecom Domain, and experience of Consulting / Solution Design / Solution Architecture for Telecom Solutions (Products and Services development). Ability to analyze Telco processes, simplify them and develop solutions in alignment with architecture principles. Experience in working with business and application teams to collect requirements and deliver solutions. Experience in BSS/OSS is must, at least 5+ Years. Understands Open API or TMF API specification or API based integration with partners Define L2/L3 data model using reference data architecture like SID Developing micro services-based architecture TMF - open digital architecture or similar framework to develop channels architecture Experience of using modelling tools for architecture development As a Telecom Domain expert, you will be required to seek out the best ways to improve business processes and effectiveness through technology, strategy, analytic solutions. Brings in strong knowledge in the telecom domain, and having working experience across Business and Technology Roles, across B2B and B2C businesses. Experience with Business Analysis, Business Process Re-engineering, E2E Solution Design / Component or System Design / Solution Architecture, in Telecom OSS / BSS domain is required. Good to have working experience on Digital Transformation, OSS/BSS Cloud Implementations, Network Transformation programs. Understanding of Technology Landscape such as E2E OSS & BSS, Microservices based Architecture, RPA, Service Assurance, Billing, and Invoicing for B2C business. Should have a business focus, and an equal understanding of IT/Technology enablement, so as to be able to align the business goals/objectives to the IT delivery. Good experience in data modelling and integration patterns. Has good understanding of frameworks relevant for Telecommunications domain (for e.g. eTOM, SID, TAM, ITIL, ODA) Able to understand and translate business requirements, and working with product / technical and operations teams to help design and build new Products and Services Able to conduct workshops and design thinking sessions, to understand IT Process / Technology / Architecture and existing OSS/BSS implementations. Able to deliver intelligent business insights through translation of reports and analytics. Understanding of technologies such as 4G/5G/Metro Ethernet/ATM/MPLS/SONET/SDH etc. and their mapping to OSS systems is an added advantage. Conduct proof-of-concept (POCs) for requirements. Good communication and Presentation skills. Good to have Understanding of autonomous networks and closed loop automation Knowledge of Architecture design methodologies and Industry reference frameworks – TOGAF etc. – with a clear demonstration of the deliverables created as a result of applying the framework Knowledge of 5G & IoT Experience in any of the COTS products Experience in Network optimization techniques Understanding of intelligent applying across OSS land scape Experience of working on network technologies Knowledge of DevOps and open-source tools Experience in any one of the programming languages - Java or Python Experience in any one of the DB technologies - Oracle, MySQL, Postgres, Cassandra Working with development teams and product managers to build software solutions/web applications Bachelor's degree (in any field) is mandatory. MSc/BE /Masters with specialization in IT/Computer Science is desired. Atleast 5 years of work experience. Adaptability and experience working in multi-channel delivery projects is preferred.

Overview *Need Telecom Solution Architect/Digital Solution Designer with telecom domain experience. *Should have handson in Lead to Cash journey - Processes and Systems for Cellular Mobile service for Retail customers *Should have solid understanding on different Service Fulfilment journey metrics. *Should have solid understanding of different BSS/OSS applications that support Lead to Cash journey. *Should have strong understanding of different Channels, Product Catalog, Order Orchestration, Provisioning & Activation *Should have conducted workshops to gather requirements from stakeholders, presenting different solution options to architects. *Should have expertise in: **Designing multi-channel Enterprise solutions among BSS domains CRM, Order Management, BPM, OmniChannel implementations, TMForum Open APIs , Catalog, Intelligence platforms etc **Knowledge on Event/Data driven architecture, micro service framework and API integration **Experience in designing enterprise systems in BSS Responsibilities Mandatory to have excellent understanding of Telecom Domain, and experience of Consulting / Solution Design / Solution Architecture for Telecom Solutions (Products and Services development). Ability to analyze Telco processes, simplify them and develop solutions in alignment with architecture principles. Experience in working with business and application teams to collect requirements and deliver solutions. Experience in BSS/OSS is must, at least 5+ Years. Understands Open API or TMF API specification or API based integration with partners Define L2/L3 data model using reference data architecture like SID Developing micro services-based architecture TMF - open digital architecture or similar framework to develop channels architecture Experience of using modelling tools for architecture development As a Telecom Domain expert, you will be required to seek out the best ways to improve business processes and effectiveness through technology, strategy, analytic solutions. Brings in strong knowledge in the telecom domain, and having working experience across Business and Technology Roles, across B2B and B2C businesses. Experience with Business Analysis, Business Process Re-engineering, E2E Solution Design / Component or System Design / Solution Architecture, in Telecom OSS / BSS domain is required. Good to have working experience on Digital Transformation, OSS/BSS Cloud Implementations, Network Transformation programs. Understanding of Technology Landscape such as E2E OSS & BSS, Microservices based Architecture, RPA, Service Assurance, Billing, and Invoicing for B2C business. Should have a business focus, and an equal understanding of IT/Technology enablement, so as to be able to align the business goals/objectives to the IT delivery. Good experience in data modelling and integration patterns. Has good understanding of frameworks relevant for Telecommunications domain (for e.g. eTOM, SID, TAM, ITIL, ODA) Able to understand and translate business requirements, and working with product / technical and operations teams to help design and build new Products and Services Able to conduct workshops and design thinking sessions, to understand IT Process / Technology / Architecture and existing OSS/BSS implementations. Able to deliver intelligent business insights through translation of reports and analytics. Understanding of technologies such as 4G/5G/Metro Ethernet/ATM/MPLS/SONET/SDH etc. and their mapping to OSS systems is an added advantage. Conduct proof-of-concept (POCs) for requirements. Good communication and Presentation skills. Good to have Understanding of autonomous networks and closed loop automation Knowledge of Architecture design methodologies and Industry reference frameworks – TOGAF etc. – with a clear demonstration of the deliverables created as a result of applying the framework Knowledge of 5G & IoT Experience in any of the COTS products Experience in Network optimization techniques Understanding of intelligent applying across OSS land scape Experience of working on network technologies Knowledge of DevOps and open-source tools Experience in any one of the programming languages - Java or Python Experience in any one of the DB technologies - Oracle, MySQL, Postgres, Cassandra Working with development teams and product managers to build software solutions/web applications Bachelor's degree (in any field) is mandatory. MSc/BE /Masters with specialization in IT/Computer Science is desired. Atleast 5 years of work experience. Adaptability and experience working in multi-channel delivery projects is preferred.

Job Area: Engineering Group, Engineering Group > Hardware Engineering General Summary: Qualcomm's Bangalore WLAN PHY (Baseband) team is seeking VLSI Digital Design Engineers to lead IP development for the latest WiFi standards. Our WLAN PHY team, comprised of highly passionate and seasoned domain experts, prides itself on years of experience in taking WLAN PHY designs from concept to silicon independently. WLAN PHY team is responsible for delivering the end-to-end Tx/Rx DSP chains- all the way from antenna samples post ADC to raw bits for upper layers and on the reverse path from raw bits to DAC. The team specializes in working with challenges of practical high-speed wireless communication systems and finding innovative solutions to counter them. The team works extensively on typical signal processing functions like filters, matrix transformations (e.g.QR, Cholesky decomposition), channel estimation, equalization (MMSE, MRC, ML), decoders/encoders (e.g.LDPC, Viterbi) , demodulators, FFT etc. on a day-to-day basis, and contributes to the development/ enhancement/ evaluation of signal processing algorithms to cater to new requirements. We are looking for someone as passionate as us and takes pride in their work. WiFi's ubiquity in modern times is undeniable, and the IEEE 802.11 Working Group is continually developing new standards to satisfy the growing demand for high throughput and low-latency real-time applications, such as VR and AR. Qualcomm is at the forefront of the WiFi revolution, aiming to become the global leader in WiFi chip solutions. The WLAN PHY team in Bangalore is instrumental in realizing this vision. : Looking for a candidate with 1 to 3 years of hands-on experience in micro-architecting and developing complex IPs. Expertise in digital design, VLSI concepts, and experience in creating power/area-efficient IPs across multiple clock domains are essential. Proficiency in RTL coding and familiarity with RTL QA flows such as PLDRC, CDC, and CLP (optional) is expected. Candidates should be capable of proposing design alternatives to meet area/power/performance specifications and presenting these options for review. Experience in leading, guiding, or managing junior team members is advantageous. Repeated success in taking IP designs from requirements to silicon is required. While not mandatory, having developed IPs for wireless technologies (WLAN, LTE, NR, BT, UWB, etc.) or past HLS experience would be beneficial. Skills: Must have: Proficient in Verilog RTL coding, uArch, CDC check, PLDRC, Timing constraints, Python/Perl. Experience in design/debugging complex data-path/control-path IPs. Good communication, analytical & leadership skills. Good to have: System Verilog, Visio, Knowledge of signal processing concepts/algorithms and Wi-Fi standards (802.11a/b/g/n/ac/ax), experience with HLS. Minimum Qualifications: Bachelor's degree in Computer Science, Electrical/Electronics Engineering, Engineering, or related field and 4+ years of Hardware Engineering or related work experience. OR Master's degree in Computer Science, Electrical/Electronics Engineering, Engineering, or related field and 3+ years of Hardware Engineering or related work experience. OR PhD in Computer Science, Electrical/Electronics Engineering, Engineering, or related field and 2+ years of Hardware Engineering or related work experience.

Job Area: Engineering Group, Engineering Group > Systems Engineering General Summary: Qualcomm is the innovation leader in the area of integrated chipsets that power advanced mobile devices, XR/IoT/Automotive & compute platforms. We are building on and expanding our reputation as the industry powerhouse for innovation in both wireless technologies and enabling advanced multimedia capabilities. We are seeking a passionate camera system architect to join the multimedia arch team in Bangalore , India. The team creates embedded imaging solutions for Snapdragon chipsets that power advanced mobile, automotive, IoT, and AR/VR devices. Our solutions leverage dedicated hardware, multi-core processors, DSP, and GPU cores to provide state-of-the-art photographs, video recordings, and machine intelligence. As a camera architect engineer, you will play a key role in analyzing and defining the architecture of new Spectra image signal processors (ISPs) inside Snapdragon SoCs for ADAS, XR, premium mobile markets. Key responsibilities Perform architecture analysis to compare architecture options and align teams to a recommendation Work with engineering teams to define data and control flows Explore ISP architecture options including hardware, firmware, software and the programming/control models of Spectra ISPs All Qualcomm employees are expected to actively support diversity on their teams, and in the Company. Preferred Qualifications Academic/industry experiences in the following areas Image /video signal processing Image sensor technology SoC System architecture and/or hardware micro-architecture and/or embedded software/firmware Power , performance, area analysis Experience with modern camera technologies and camera ISP pipeline. Good communication skills. Minimum Qualifications Master's degree in Electrical and Computer Engineering, Computer Science, or related field. 7 years or more of experience in architecture/micro-architecture. Keywords Camera, ISP, embedded, multimedia, image, algorithms, architect, micro-architecture Minimum Qualifications: Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 4+ years of Systems Engineering or related work experience. OR Master's degree in Engineering, Information Systems, Computer Science, or related field and 3+ years of Systems Engineering or related work experience. OR PhD in Engineering, Information Systems, Computer Science, or related field and 2+ years of Systems Engineering or related work experience.

Job Description General purpose of position: Essentially, the work will be around conducting requirement analysis, preparing and tracking delivery of high level and detailed solution designs. It will require candidate to understand and analyze client business operations and work on impact analysis on to-be or already deployed NC product stack. The candidate is expected to provide solution options that deliver value to the client and will be responsible for high quality assurance of his work products. Skills and abilities: The incumbent must have the ability and orientation to work on simple to complex solutions with high degree of quality and accuracy. Strong expertise in requirements management processes, including standard tools and techniques such as facilitated meetings, use cases, mapping documents, models and other requirements management tools Applied knowledge of different data interchange formats and Telecom APIs is a must, especially covering the following: Should be able to read JSON, XML structure/documentation. Hands on experience on UML Diagrams like (Sequence, Component Architecture, and ER etc.) Experience in File based, Web-Service based, and Messaging Based Integration. Basic Knowledge of FTP, REST/SOAP, Queue Concepts. Excellent written and verbal communication skills. Process oriented. Ability to learn new processes and willingness to apply the learning. Ability to meet occasionally tight deadlines, proactive and committed to excellence in providing results Highly Self-motivated and able to work independently with limited supervision Basic knowledge and understanding of SQL, object data model Minimum Education and Experience: People with experience in Business Analysis in Telecom BSS processes and in IT and not just limited to documentation of functional aspects Graduates and Post graduates with excellent academics. Prior telecom experience is mandatory. Skills: E2E Solutioning, eTOM, TMF Open Api, Digital Transformation Roles and Responsibilities Major duties and responsibilities: Understand end to end telecom processes around Customer acquisition, CIM, POC, Ordering etc (End to End Telecom BSS experience/knowledge required) Understand catalog configuration and Integration processes involved in telecom around Customer Data, Billing and Payments Data, Resource Inventory and provisioning systems. Analyze the integration data sources including the Interface agreements involved in the integration with third-party/external systems. Conduct detailed business analysis and prepare designs for various stages for development and implementation projects as telecom subject matter expert; Consolidate various inputs and data from multiple sources to create and modify solution options. Perform through quality assurance on documents to ensure consistency and quality. Keep in touch with the newest technologies and trends in the telecommunications industry Manage client engagement through written and verbal communication throughout the scoping, analysis and design delivery stages.

Role & responsibilities Scrum Master with Telecom Domain exp

OSS/BSS Solution Designer 6+ years of relevant work experience in Telecom Should be familiar with BSS, OSS business processes Has working knowledge in any one of the OSS/BSS COTS/home-grown products. Good understanding of the TMF processes Experience with software technologies, Service Oriented Architecture, enterprise architecture tools, and workflow and business process management Strong written and verbal communication skills. Qualification OSS/BSS Solution Designer 6+ years of relevant work experience in Telecom Should be familiar with BSS, OSS business processes Has working knowledge in any one of the OSS/BSS COTS/home-grown products. Good understanding of the TMF processes Experience with software technologies, Service Oriented Architecture, enterprise architecture tools, and workflow and business process management Strong written and verbal communication skills.

Role Purpose To ensure success as a technical architect, you should have extensive knowledge of enterprise networking systems, advanced problem-solving skills, and the ability to project manage. A top-class technical architect can design and implement any size system to perfectly meet the needs of the client. Do 1. Responsibilities Meeting with the IT manager to determine the companys current and future needs. Determining whether the current system can be upgraded or if a new system needs to be installed. Providing the company with design ideas and schematics. Project managing the design and implementation of the system. Meeting with the software developers to discuss the system software needs. Troubleshooting systems issues as they arise. Overseeing all the moving parts of the system integration. Measuring the performance of the upgraded or newly installed system. Training staff on system procedures. Providing the company with post-installation feedback. 2. Technical Architect Bachelors degree in information technology or computer science. Previous work

We are seeking customer focused individuals to join our team as Customer Support service. The role involves providing support across various domains, including banking services, sales process and tech support, primarily through voice interactions. Required Candidate profile Freshers Graduate or with documented experience jobseekers are welcome. If interested please drop your CV at jobs@hireindians.com Can contact at : 8882212459

In an increasingly connected world, the pandemic has highlighted just how essential telecom networks are to keeping society running.The Network Infrastructure group is at the heart of a revolution to connectivity, pushing the boundaries to deliver more and faster network capacity to people worldwide through our ambition, innovation, and technical expertise Join Optical Networks division , where innovation meets scale in the AI-driven data center era. With the recent acquisition of Infinera, weve united two industry leaders to create an optical networking powerhousecombining cutting-edge technology with proven leadership to redefine the future of connectivity. Infinera is now part of the Nokia Corporation and its subsidiaries. When you apply, the information you share will be handled with care and used only for recruitment purposes within the group. As a FPGA Verification Engineer at Nokia, you will work for a high complexity DWDM equipment for LH/ULH applications. You will work in close collaboration with multi location cross-functional R & D teams. Our work includes everything from product concept to finished product - a process that spans over the entire development cycle. The team takes full responsibility for delivery on time with the right quality. This role typically requires 3-6 years of experience developing SystemVerilog UVM-based test environments and implementing comprehensive test plans at block, sub-chip and chip levels Strong proficiency in Hardware Verification Languages (HVL), with practical coding experience for verification tasks Practical experience using industry-standard simulators such as VCS, NC-Sim, or ModelSim (MTI), along with strong skills in waveform-based debugging. Solid understanding and practical application of UVM or similar modern verification methodologies. Experience with scripting languages such as Perl is highly valued and will help you stand out. It would be nice if you also had: Working knowledge of RTL design and familiarity with technologies like Ethernet, PCIe, and preferably telecom protocols. Strong analytical, troubleshooting, and problem-solving skills, with a structured and thorough approach to work. Good written and oral communication skills are required. Excellent written and verbal communication skills. Flexible, innovative, and self-driven team player with a strong willingness to take initiative. Design and develop comprehensive FPGA verification plans. Create and implement verification environments and testbenches. Develop and execute test scenarios for running simulations. Perform coverage analysis to ensure thorough verification. Provide lab support during FPGA and board bring-up phases. Collaborate closely with design and system teams to drive verification solutions. Independently manage verification tasks and projects. What We Offer: Opportunity to work in short product development cycles, allowing you to quickly see the real impact of your contributions on products and business success. International career development opportunities with internal mobility programs that encourage professional growth and advancement within the company. Access to a variety of social, wellness, and hobby clubs to support a balanced lifestyle and foster a sense of community. A friendly, inclusive, and supportive atmosphere where collaboration and mutual respect are core values. The chance to work alongside highly skilled, motivated, and innovative colleagues who are passionate about technology and excellence.

As a Network Services Platform (NSP) Specialist, you will provide expert consultation on NSP solutions across bare metal and cloud environments. You will be responsible for capturing customer requirements, designing deployment strategies, and ensuring smooth implementation through rigorous validation and troubleshooting. By working closely with global teams, product management, and customers, you will contribute to enhancing Nokias professional service offerings and customer experience. You have: Bachelor's degree or higher in Computer Science, Telecom, or Software Engineering. 7-12 years of experience in Telecom or Software companies, particularly in Linux/Unix environments such as Solaris, Red Hat, and CentOS. Strong knowledge of hypervisor technologies such as KVM and ESXi. Experience with Cloud Computing platforms like Kubernetes, OpenShift, AWS, and GCP. Understanding of Network Management & API protocols such as NETCONF, YANG, OpenFlow, SNMP, REST, XMPP, and JMS. It would be nice if you also had: Solid grasp of IP Networking, Routing, and Service TopologiesIPv4/IPv6, BGP, LDP, ISIS, OSPF, MPLS, VPLS, VPRN, IP VPN, QoS, and Security. Software development experience in Java, Python, Perl, JavaScript, C++, and JMS. Knowledge of Software Defined Networking (SDN) and Network Function Virtualization (NFV). Provide expert consultation on NSP deployments in physical and virtual/cloud environments. Design and document high-level and low-level Network Management/OSS deployment strategies. Develop and validate configuration and migration procedures in lab and customer environments. Define and execute acceptance test strategies, including test case development. Troubleshoot and resolve complex deployment challenges with customers and engineering teams. Conduct workshops to enhance customer understanding and maximize product benefits. Collaborate with global teams and Product Line Management to refine service delivery. Support global services teams in evaluating and responding to professional service requests.

TSM LCO-Malegaon: #BAL JOB DESCRIPTION Born in 1995, Airtel aims to offer global connectivity and unlock endless opportunities. Our presence is positioned to serve nearly 96% of the nation's population with infrastructure to sustain cutting-edge technologies such as 5G, IoT, IQ, and Airtel Black. At Airtel, we strive to go beyond our duties to create impactful solutions for consumers, while also preserving the ecological balance. We create impact, take early ownership, and experiment with different career paths as part of our cultural fabric. Heres what you will get to experience as an Airtel employee: Limitless Impact: You get to make a difference to internal and external customers by taking small and big ideas to success and therefore leaving footprints at the scale of billions. And beyond.Limitless Ownership: You get to go above and beyond to take responsibility, challenge the norms and take risks to create big things in more ways than one.Limitless Careers: You have the freedom to imagine, and an open canvas available to you to experiment and implement new ideas to gain depth and breadth of experiences. So come join us, and #BeLimitless. Because you are. Job Details Job TitleTerritory Sales Manager LCO DesignationTerritory Sales Manager Job Code FunctionD2C Sub-FunctionHomes Location Level/GradeSenior Executive Position Description The purpose of this role is to be at the frontline of the business for an entire territory with the responsibility of driving sales and end-to-end customer service. The role demands a manager who can increase market share, revenue and execute the GTM strategy. Also, the role requires to engage with LCO partners & foster business relationships to enhance business for D2C. Organizational Relationship Reporting ToRegional Head (~ Zonal / Area Sales Manager) Total number of employees supervised by you DIRECTLY or INDIRECTLY ManagerialIndividual Contributors Directly Indirectly Key Responsibilities & Accountabilities Sales Management: Drive revenue growth by focusing on new & existing LCO partners and expanding the company's footprint within the territory. Optimize the sales and distribution network to enhance market penetration. Strengthen the distribution ecosystem by increasing BTL activities in areas of operation, effective coverage, and transacting outlets. Ensure brand visibility through organized go-to market merchandising activities to drive gross & net adds. Customer Experience: Implement processes to enhance the overall customer experience, customer satisfaction, and issue resolution. Ensure compliance with policies and processes by the LCO partners and ensure customer SLAs are met. Lead timely closure of service request loops & intervene and handle complaints in case of escalations. Stakeholder Management: Manage & expand LCO network through incentives and seamless grievance redressal. Form partnerships and train LCO partners on product features / sales techniques / market positioning to strengthen the D2C business. Effectively implement active relationship management programs & negotiate agreements with LCO partners to ensure mutually beneficial terms and conditions. Maintain industry best practices to enhance the efficiency and competitiveness of services. Collect feedback and generate regular reports for improved management. People Management Lead the territory team and update their knowledge base to cater to the organizational need. Coordinate between D2C Zonal / Area managers of sales and service. Manage the team responsible for installing, servicing, and repairing structures and major components. Anchor trainings as required for team member development. Own and manage a strong people connects at all levels across the organization. Collaborate with central functions such as marketing, finance, and HR to ensure alignment with broader company policies. Knowledge, Certifications and Experience Education QualificationFull time graduate degree, MBA / PGDM (optional) Total Experience2+ years of experience in sales preferably Telecom / FMCG Key Interactions Internal / External Stakeholders (Internal means External to the department and internal to the organization; External means External to the organization) InternalZonal / Area Sales Managers & Field Sales Executives ExternalLCOs & Channel Partners Skills and Competencies Technical Competencies Proficiency in sales and marketing techniques Basic knowledge of MS Office: Excel, PowerPoint, Word & Outlook Leadership and Behavioural Competencies Problem Solving Analytical Skills Communication Skills (oral/written) Interpersonal Skills Teamwork and Collaboration Result Orientation Customer Obsession Positive Drive and Energy

Candidate demonstrates excellent understanding of ICT design principles for Airport Terminal Building & Site wide ICT projects. Should be keen to quickly learn, adapt and perform in a project design delivery environment. Must possess multitasking skills with a strong zeal for accepting new design-based challenges. Should be a team player with excellent communication and team coordination skills along with excellent presentation skills. Experience preferred in Concept, Scheme & detailed designing of ICT systems like, Telecommunications space planning, Rack sizing for Storage, Servers, Switches etc., Heat load calculations, IT Power demand, Site wide ICT network design, Wireless data network, Voice and data network, Digital display / Signages, Master clock system, IP telephony, SMATV / IPTV, Structured cabling, Containment planning and routing, ICT tender specifications & design basis report, supporting airport ORAT, Authority/Telecom service provider design guidelines awareness, Master system integration, Electronic security surveillance, Access Control & intrusion detection, Public Address system, Building Automation & PLC SCADA system etc. Thorough understanding of Telecommunications Global Standard like ANSI/ TIA/EIA, Building cabling standard ISO/BS/IEC, BICSI, Data Centre Tier ratings, telecom service provider guidelines etc Building information modelling expertise3D modelling, clash coordination, Navis work review, BIM 360 software capability. Qualifications 7 to 12 years with BE/BTech/MTech in Electronics & Telecommunication/ Telecoms. Technical certifications OR equivalent will be an added advantage. Strong practical understanding of best practices within ICT, Telecom and ELV systems Qualifications Must have Bachelors degree in Electrical Engineering.

Territory Manager -Prepaid-Sangola-CMH zone: #BAL JOB DESCRIPTION Born in 1995, Airtel aims to offer global connectivity and unlock endless opportunities. Our presence is positioned to serve nearly 96% of the nation's population with infrastructure to sustain cutting-edge technologies such as 5G, IoT, IQ, and Airtel Black. At Airtel, we strive to go beyond our duties to create impactful solutions for consumers, while also preserving the ecological balance. We create impact, take early ownership, and experiment with different career paths as part of our cultural fabric. Heres what you will get to experience as an Airtel employee: Limitless Impact: You get to make a difference to internal and external customers by taking small and big ideas to success and therefore leaving footprints at the scale of billions. And beyond. Limitless Ownership: You get to go above and beyond to take responsibility, challenge the norms and take risks to create big things in more ways than one. Limitless Careers: You have the freedom to imagine, and an open canvas available to you to experiment and implement new ideas to gain depth and breadth of experiences. So come join us, and #BeLimitless. Because you are. Job Details Job TitleTerritory Sales Manager Mass Retail DesignationTerritory Sales Manager Job Code FunctionD2C Sub-FunctionMass Retail Location Level/GradeSenior Executive Position Description The purpose of this role is to be at the frontline of the business for an entire territory with the responsibility of driving sales and end-to-end customer service. The role demands a manager who can increase market share, revenue and execute the GTM strategy. Also, the role requires to engage with channel partners & foster business relationships to enhance business for D2C mass retail. Organizational Relationship Reporting ToRegional Mass Retail Head (~ Zonal / Area Manager) Total number of employees supervised by you DIRECTLY or INDIRECTLY ManagerialIndividual Contributors Directly6 to 7 Indirectly6 to 7 Key Responsibilities & Accountabilities Sales Management: Drive revenue growth by focusing on new & existing channel partners and expanding the company's footprint within the territory. Optimize the sales and distribution network to enhance market penetration of the business. Strengthen the distribution ecosystem by increasing BTL activities in areas of operation, effective coverage, and transacting outlets. Ensure brand visibility through organized go-to market merchandising activities to achieve tertiary recharge sales & gross prepaid targets. Customer Experience: Implement processes to enhance the overall customer experience, customer satisfaction, and issue resolution. Ensure compliance with policies and processes by the channel partners and ensure customer SLAs are met. Lead timely closure of service request loops & intervene and handle complaints in case of escalations. Stakeholder Management: Manage & expand channel / distributor network through incentives and seamless grievance redressal. Form partnerships and train partners on product features / sales techniques / market positioning to strengthen the mass retail business. Effectively implement active relationship management programs & negotiate agreements with partners to ensure mutually beneficial terms and conditions. Maintain industry best practices to enhance the efficiency and competitiveness of services. Collect feedback and generate regular reports for improved management. People Management Lead the territory team and update their knowledge base to cater to the organizational need. Coordinate between mass retail Zonal / Area managers of sales and service. Manage the team responsible for installing, servicing, and repairing structures and major components. Anchor trainings as required for team member development. Own and manage a strong people connects at all levels across the organization. Collaborate with central functions such as marketing, finance, and HR to ensure alignment with broader company policies. Knowledge, Certifications and Experience Education QualificationFull time graduate degree, MBA / PGDM (optional) Total Experience2+ years of experience in sales preferably Telecom / FMCG Key Interactions Internal / External Stakeholders (Internal means External to the department and internal to the organization; External means External to the organization) InternalZonal / Area Sales Managers & Field Sales Executives ExternalUrban / Rural Promoters & Channel Partners Skills and Competencies Technical CompetenciesProficiency in sales and marketing techniques Basic knowledge of MS Office: Excel, PowerPoint, Word & Outlook

Req ID: 295600 We are currently seeking a Helpdesk Senior Associate - ITIL to join our team in Bangalore, Karntaka (IN-KA), India (IN). Domain Years of Experience Global End User Services Helpdesk Sr. Associate at Grade-5 position in Service Desk Must be a Graduate. B.Tech/B.E or any other technical degree preferred Good communication skills with minimum 1 year of international calling experience Good comprehension & writing skills. Must possess excellent customer handling skills Should be comfortable to work in rotational shift with 24x7 support window Job description Provide L2 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat. Activities include recognition, research, isolation, resolution & follow up steps. Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure. Strong troubleshooting knowledge of MS Windows, PC Hardware, Internet Explorer, MS Office & COTS applications etc. Sound knowledge of ITIL best practices around Incident & Request Management procedures. 2-3 years of industry experience. 12 months in the current grade is a

Role : Billing Support Analyst (Grade 5 - 12) Location India (preferably Bengaluru) Description : The purpose of this role is to support Billing and payment applications of MVNE (Mobile Virtual Network Enabler) platform hosted both on-prem and on cloud (AWS). This role is also responsible for managing billing and payment processing for the MVNE. Job Responsibilities Provide L1/L2/L3 support for Billing and payment applications. Support coverage is 24x7 with full support provided during Irish business hours and on on-call rota basis outside of Irish business hours, including weekends Responsible for resolution of billing and payment incidents in accordance with established Service Level Agreements Co-ordinate resolution of incidents with third parties that are responsible for applications in their scope Carry out daily Application Health Check proactively to catch any symptoms that might lead to incidents and take measures proactively to avoid incident occurrence. Monitor application alerts raised by the application monitoring platform and resolve issues as and when identified by the monitoring platform Maintain up to date operational documentation, such as SOPs and application Runbooks Conduct thorough impact and root cause analysis of the incident and publish findings in incident report. Conduct end-to-end testing of new functionality developed prior to rolling out to production. Perform analysis on frequently occurring issues and make service improvement recommendations to resolve such issues from occurring. Responsible for SIM ordering process Carry out bill simulation run and validation Carry out scheduled billing run Responsible for payment processing for credit card and direct debit payments, including the handling of payment reversals and rejects Responsible for deployment of application code or configuration changes in the production environment. Create or update knowledge articles based on the incident and problem learning. Maintain up to date operational documentation, such as SOPs and application Runbooks Responding to business user queries Must Have Skills: Strong Telecom knowledge. Hands-on experience with supporting Billing and payment applications Hands-on experience in running billing process and payment processing Knowledge of ITIL framework, with required experience in incident management, change management Experience in Application Monitoring tools such as Nagios, Xymon and cloudwatch Experience in handling high priority incidents (crisis calls) Strong skills on Java technologies vis- -vis Springboot, React, SOAP-UI web services, Excellent skills in Linux OS and shell scripting Strong PostgreSQL and Oracle database knowledge Good English verbal communication skills with the ability to explain things in a clear and non-technical way. Strong attention to detail and the ability to deliver high quality work. Should have the ability to identify right prioritization of incidents, which requires in-depth domain knowledge. Should be able to switch between various tasks seamlessly. Nice to have ITSM v3/v4 foundation certification. Capable of analysing new requirements and provide solution delivery estimates. Strong knowledge of the entire software development lifecycle. Experience / Qualification Bachelor"™s and/or Master"™s degree in Computer Science, Engineering or related technical discipline. 2 to 15+ years of IT professional experience within a global organization. 2 to 15+ years of experience in Telecommunications service. 2 to 15+ years of experience working as billing support analyst experience Have a good understanding of application architecture, data architecture, infrastructure and business processes. Qualities Accountable for professional working behavior including, building and maintaining constructive working relationships, implementing proactive and concise communication, acting as a resource to colleagues, and engaging in collaborative thinking and problem solving while demonstrating CSGs core competencies and values. Exercises independent judgment after considering alternatives. Works under the general guidance of more senior members of the team with occasional consultation and collaboration. Coordinates own tasks and those of junior team members to meet project schedules.

Territory Manager -Prepaid-Akkalkot-CMH zone: #BAL JOB DESCRIPTION Born in 1995, Airtel aims to offer global connectivity and unlock endless opportunities. Our presence is positioned to serve nearly 96% of the nation's population with infrastructure to sustain cutting-edge technologies such as 5G, IoT, IQ, and Airtel Black. At Airtel, we strive to go beyond our duties to create impactful solutions for consumers, while also preserving the ecological balance. We create impact, take early ownership, and experiment with different career paths as part of our cultural fabric. Heres what you will get to experience as an Airtel employee: Limitless Impact: You get to make a difference to internal and external customers by taking small and big ideas to success and therefore leaving footprints at the scale of billions. And beyond. Limitless Ownership: You get to go above and beyond to take responsibility, challenge the norms and take risks to create big things in more ways than one. Limitless Careers: You have the freedom to imagine, and an open canvas available to you to experiment and implement new ideas to gain depth and breadth of experiences. So come join us, and #BeLimitless. Because you are. Job Details Job TitleTerritory Sales Manager Mass Retail DesignationTerritory Sales Manager Job Code FunctionD2C Sub-FunctionMass Retail Location Level/GradeSenior Executive Position Description The purpose of this role is to be at the frontline of the business for an entire territory with the responsibility of driving sales and end-to-end customer service. The role demands a manager who can increase market share, revenue and execute the GTM strategy. Also, the role requires to engage with channel partners & foster business relationships to enhance business for D2C mass retail. Organizational Relationship Reporting ToRegional Mass Retail Head (~ Zonal / Area Manager) Total number of employees supervised by you DIRECTLY or INDIRECTLY ManagerialIndividual Contributors Directly6 to 7 Indirectly6 to 7 Key Responsibilities & Accountabilities Sales Management: Drive revenue growth by focusing on new & existing channel partners and expanding the company's footprint within the territory. Optimize the sales and distribution network to enhance market penetration of the business. Strengthen the distribution ecosystem by increasing BTL activities in areas of operation, effective coverage, and transacting outlets. Ensure brand visibility through organized go-to market merchandising activities to achieve tertiary recharge sales & gross prepaid targets. Customer Experience: Implement processes to enhance the overall customer experience, customer satisfaction, and issue resolution. Ensure compliance with policies and processes by the channel partners and ensure customer SLAs are met. Lead timely closure of service request loops & intervene and handle complaints in case of escalations. Stakeholder Management: Manage & expand channel / distributor network through incentives and seamless grievance redressal. Form partnerships and train partners on product features / sales techniques / market positioning to strengthen the mass retail business. Effectively implement active relationship management programs & negotiate agreements with partners to ensure mutually beneficial terms and conditions. Maintain industry best practices to enhance the efficiency and competitiveness of services. Collect feedback and generate regular reports for improved management. People Management Lead the territory team and update their knowledge base to cater to the organizational need. Coordinate between mass retail Zonal / Area managers of sales and service. Manage the team responsible for installing, servicing, and repairing structures and major components. Anchor trainings as required for team member development. Own and manage a strong people connects at all levels across the organization. Collaborate with central functions such as marketing, finance, and HR to ensure alignment with broader company policies. Knowledge, Certifications and Experience Education QualificationFull time graduate degree, MBA / PGDM (optional) Total Experience2+ years of experience in sales preferably Telecom / FMCG Key Interactions Internal / External Stakeholders (Internal means External to the department and internal to the organization; External means External to the organization) InternalZonal / Area Sales Managers & Field Sales Executives ExternalUrban / Rural Promoters & Channel Partners Skills and Competencies Technical CompetenciesProficiency in sales and marketing techniques Basic knowledge of MS Office: Excel, PowerPoint, Word & Outlook

Req ID: 325214 We are currently seeking a Helpdesk Associate - L1 technical guidance to join our team in Bangalore, Karntaka (IN-KA), India (IN). Required. Roles and Responsibilities- Provide L2 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat. Activities include recognition, research, isolation, resolution & follow up steps. Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure. Strong troubleshooting knowledge of MS Windows, PC Hardware, Internet Explorer, MS Office & COTS applications etc. Sound knowledge of ITIL best practices around Incident & Request Management procedures Qualifications - Helpdesk Associate at Grade-4 position in Service Desk - Must be a Graduate. B.Tech/B.E or any other technical degree preferred - Good communication skills with 1 year of international calling experience - Good comprehension & writing skills - Must possess excellent customer handling skills - Should be comfortable to work in rotational shift with 24x7 support window Roles and Responsibilities- Provide L2 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat. Activities include recognition, research, isolation, resolution & follow up steps. Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure. Strong troubleshooting knowledge of MS Windows, PC Hardware, Internet Explorer, MS Office & COTS applications etc. Sound knowledge of ITIL best practices around Incident & Request Management procedures Qualifications - Helpdesk Associate at Grade-4 position in Service Desk - Must be a Graduate. B.Tech/B.E or any other technical degree preferred - Good communication skills with 1 year of international calling experience - Good comprehension & writing skills - Must possess excellent customer handling skills - Should be comfortable to work in rotational shift with 24x7 support window