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0.0 - 5.0 years

2 - 4 Lacs

Hassan, Tumkur, Davangere

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Identify business opportunity & expand the client base Build strong customer relationships Analyze market to understand customer needs Plan & execute sales strategy Achieve growth in sales revenue Negotiate & close sales deals Track sales performance Required Candidate profile Any Graduate Min. 1 year of Sales experience Good communication skills Strong Network Leadership skills & Convincing Power Age up to 40 years Share CV at Jyoti@theinfinityspace.com Sr HR Jyoti Perks and benefits On Roll Job - PF Medical Benefits Family Insurance

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3.0 - 6.0 years

2 - 4 Lacs

Hyderabad, Chennai

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Opportunity for Fiber Design Specialist - Telecom (2-5 years) at Chennai Role & responsibilities Develop and maintain detailed fiber optic network designs, including fiber paths, equipment placement, and splicing configurations. Utilize fiber optic design software to create accurate and comprehensive network plans. Conduct site surveys and collect necessary data for network design optimization. Collaborate with engineering and construction teams to ensure project requirements and specifications are met. Review and analyze contractor proposals and estimates for fiber optic installations. Manage permits and approvals for network construction projects. Troubleshoot and resolve technical issues arising during network deployment. Maintain accurate and up-to-date network documentation. Stay abreast of the latest advancements in fiber optic technology and industry best practices. Fiber designing HLD, LLD, Permitting Preferred candidate profile Bachelor's degree in Engineering (Telecommunications, Electrical, or related field) preferred Minimum 2 years of experience in fiber optic network design and engineering. Proficient in using fiber optic design software (e.g., 3GIS, AutoCAD, FiberCAD). Strong understanding of fiber optic technology, principles, and components. Excellent analytical and problem-solving skills. Ability to work independently and as part of a team in a fast-paced environment. Strong communication and written documentation skills. Detail-oriented with a commitment to accuracy and quality. Comfortable working in night shifts (2 Way Cab & shift Allowances provided) Note: Interview will be conducted virtually through MS Teams.

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0.0 - 5.0 years

2 - 5 Lacs

Kochi, Malappuram, Kollam

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Identify business opportunity & expand the client base Build strong customer relationships Analyze market to understand customer needs Plan & execute sales strategy Achieve growth in sales revenue Negotiate & close sales deals Track sales performance Required Candidate profile Any Graduate Min. 1 year of Sales experience Good communication skills Strong Network Leadership skills & Convincing Power Age up to 40 years Share CV at Jyoti@theinfinityspace.com Sr HR Jyoti

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5.0 - 7.0 years

7 - 8 Lacs

Hyderabad

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Majority of our team members based at Hyderabad, delivering best of breed cloud solutions to customers in the US, UK and APAC region. We ve created an atmosphere that encourages curiosity, constant learning, and persistence. We encourage our employees to grow and explore their interests. We cultivate an environment of collaboration, autonomy and delegation we know our people have a strong work ethic and a sense of pride and ownership over their work. They are passionate, eager, and motivated focused on building the perfect solution but never losing sight of the bigger picture. Job Description : - Meeting with project managers to determine CRM needs. Develop end-to-end solutions for our customer requirements. Delivering customized solutions within the Salesforce platform. Designing, coding, and implementing Salesforce applications. Creating timelines and development goals. Testing the stability and functionality of the application. Troubleshooting and fixing bugs. Maintaining the security and integrity of the application software. Stay on top of new technologies and guide the team to adopt new technologies Stay on top of new technologies and guide the team to adopt new technologies Minimum 5 yrs of relevant experience in Salesforce and LWC. Must have in-depth knowledge of Salesforce technologies across multiple Salesforce clouds like Sales and Service cloud Must have experience working on at least that involved significant customizations. Experience in force.com technical platform including apex, triggers, batch Apex, Visualforce etc. Understanding of the Salesforce.com data model, how & when to create custom objects, junction objects, and other model items. Good understanding of Lightning platform and hands-on experience is desirable. Knowledge of salesforce recommended best practice around design and development. Understanding of Object-Oriented development and design, experience in using design patterns, ability to write clean, well-refactored maintainable code. Experience configuring and customizing functional areas of the Sales Cloud. SQL knowledge; Understanding of data structures, data modeling, and database schema. Effective analytical, troubleshooting, and problem-solving capability. Self-motivated and directed, flexibility in meeting changing priorities and deadlines. An ideal candidate would be a role model for the team. Excellent interpersonal, research, and communication skills. Exciting Projects: We focus on industries like High-Tech, communication, media, healthcare, retail and telecom. Our customer list is full of fantastic global brands and leaders who love what we build for them. Collaborative Environment: You Can expand your skills by collaborating with a diverse team of highly talented people in an open, laidback environment or even abroad in one of our global centers. Work-Life Balance: Accellor prioritizes work-life balance, which is why we offer flexible work schedules, opportunities to work from home, and paid time off and holidays. Professional Development: Our dedicated Learning & Development team regularly organizes Communication skills training, Stress Management program, professional certifications, and technical and soft skill trainings. Excellent Benefits: We provide our employees with competitive salaries, family medical insurance, Personal Accident Insurance, Periodic health awareness program, extended maternity leave, annual performance bonuses, and referral bonuses. Disclaimer: -

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5.0 - 6.0 years

4 - 8 Lacs

Bengaluru

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#Sinch is a global leader in the growing market for Communication Platforms as a Service (Cpaas) and mobile customer engagement. We are specialists in allowing businesses to reach everyone on the planet, in seconds or less, through mobile messaging, email, voice, and video. We reach every phone on earth. From the lifechanging to the Messaging, were helping our customers to interact with people like never before. For you, that means working in an environment that offers an incredible variety of exciting challenges, and the chance to impact on how billions of people engage with their favorite brands. The dream of personalizing content to all 15 billion phones on the planet is no fairy tale! More than 150,000 businesses, including many of the world s largest companies and mobile operators, use Sinch s advanced technology platform to engage with their customers. Moreover, Sinch has been profitable and fast-growing since its foundation. Sinchs core values are Make it Happen, Dream Big, keep it Simple and Win Together. These values describe how our global organization works and inspire every of our more than 5,000 employees across 55 different countries. Are you interested to be part of a Credit control team where responsibilities are growing in line with the company growth? We are one of the most successful companies in the world that you probably never heard of, according to Forbes Magazine.

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4.0 - 7.0 years

10 - 14 Lacs

Gurugram

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About Us Founded in 2014, Circles is a global technology company reimagining the telco industry with its innovative SaaS platform, empowering telco operators worldwide to effortlessly launch innovative digital brands or refresh existing ones, accelerating their transformation into techcos. Today, Circles partners with leading telco operators across 14 countries and 6 continents, including KDDI Corporation, Etisalat Group (e&), AT&T, and Telkomsel, creating blueprints for future telco and digital experiences enjoyed by millions of consumers globally. Besides its SaaS business, Circles operates two distinct businesses: Life : A wholly-owned digital lifestyle telco brand based in Singapore, Circles.Life is powered by Circles SaaS platform and pioneering go-to-market strategies. It is the digital market leader in Singapore and has won numerous awards for marketing, customer service, and innovative product offerings beyond connectivity. Jetpac : Specializing in travel tech solutions, Jetpac provides seamless eSIM roaming for over 200 destinations and innovative travel lifestyle products, redefining connectivity for digital travelers. Jetpac was awarded Travel eSIM of the Year. Circles is backed by renowned global investors, including Peak XV Partners (formerly Sequoia), Warburg Pincus, Founders Fund, and EDBI (the investment arm of the Singapore Economic Development Board), with a track record of backing industry challengers. Job Overview We re hiring an Influencer Marketing Lead to drive Jetpac s global influencer marketing strategy and execution . You ll own everything from ideation to partnerships and campaign performance, leveraging KOLs, creators, and communities to build awareness and drive conversions. This role blends creativity, partnerships, and performance. You ll work cross-functionally with performance marketing and brand teams to integrate influencer campaigns into Jetpac s growth engine. If you love building influencer ecosystems and turning content into measurable impact this role is for you. Key Responsibilities Strategy & Planning Design and execute Jetpac s global influencer marketing strategy across key markets Identify priority markets, traveler segments, and outbound corridors for influencer activations Develop campaign frameworks for awareness, engagement, and performance-based objectives Define success metrics (reach, engagement, content outputs, CPA, ROI) and optimize for them Influencer Partnerships Build and manage relationships with a diverse mix of influencers: travel creators, lifestyle bloggers, micro-KOLs, and celebrities Negotiate partnership terms, deliverables, exclusivity, and usage rights Build and scale Jetpac s affiliate KOL network for always-on performance campaigns Source and activate UGC creators to fuel paid campaigns and Spark Ads Campaign Management Plan, execute, and monitor influencer campaigns across channels like Instagram, YouTube, and regional platforms Ensure alignment between influencer content and Jetpac s brand voice and goals Manage influencer briefs, content approvals, and campaign timelines Localize strategies for specific markets and traveler cohorts Cross-Functional Collaboration Work with performance marketing to amplify influencer content through paid channels Partner with brand and creative teams to develop influencer-led storytelling for global campaigns Collaborate with CRM and product teams to design end-to-end customer journeys that start with influencer touchpoints Sync with regional market leads to identify local creator opportunities Analytics & Optimization Track influencer performance using KPIs such as engagement rates, traffic, conversions, and ROI Build dashboards and reports to share insights with leadership and improve future campaigns Run A/B tests to determine optimal content formats, platforms, and creator types Monitor trends in the influencer landscape to stay ahead of the curve Requirements 4 7 years of experience in influencer marketing, KOL partnerships, or community-led growth Proven track record of managing global influencer campaigns and delivering measurable business impact Strong network of influencer contacts across multiple regions and niches (especially travel and lifestyle) Deep understanding of TikTok, Instagram, YouTube, and regional social platforms Experience negotiating influencer contracts and usage rights Strong analytical skills with the ability to connect influencer content to performance metrics Excellent project management and communication skills Bachelor s degree in Marketing, Business, Communications, or related field Preferred Experience Prior experience in a high-growth startup or global consumer tech/D2C brand Experience in travel, telecom, fintech , or app-based businesses Familiarity with influencer management platforms like Grin, CreatorIQ, or Upfluence Exposure to performance-led influencer campaigns (affiliates, CPA-based models) Desired Skills Strong creative instincts for storytelling and influencer content Ability to balance brand building with growth-focused KPIs Comfortable working in a fast-paced, globally distributed team Proactive, resourceful, and highly collaborative mindset What We Offer: Competitive salary and excellent performance-based incentives. Comprehensive benefits package, including health, dental, and vision coverage. Flexible work arrangements with remote or hybrid options. Opportunity to work with a dynamic and innovative global team. Career growth and professional development opportunities

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6.0 - 12.0 years

6 - 10 Lacs

Bengaluru

Work from Office

About the client : Our Client is a global technology company, home to more than 220,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Mode of working: Hybrid (3 Days from Office) Experience : 6 - 12 years Location: Noida /Bengaluru/ Pune Roles and Responsibilities: Lead and Manage Secure Design review and Thread modelling for Applications (On premise and SaaS based Applications) Develop and implement comprehensive security strategies to safeguard application systems. Define security best practices and standards and Lead Secure Software Development Lifecycle best practices and standards. Oversee security incident response and mitigation efforts, ensuring quick and efficient handling of security breaches or threats. Conduct regular penetration testing, Red team exercise, security assessments and audits to identify vulnerabilities and implement corrective measures. Collaborate with application stakeholders to develop security roadmaps and participate in daily standups to align security initiatives with organizational goals. Foster a culture of continuous improvement in Application security including Development,Supply chain security and AI/ML Experience in managing Business Continuity and Crisis management Staying up-to-date on the latest Application security technologies, trends, and best practices. A strong understanding of cloud computing technologies, including Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS). Knowledge of security frameworks such as SANS,OWASP, NIST and ISO Framework. Certifications such as Certified Secure Software Lifecycle Professional (CSSLP), Certified Information Systems Security Professional (CISSP), or Certified Cloud Architect (CCA) are preferred. Extensive knowledge and experience with developing Cloud Security Frameworks using industry best practices such as those from the Cloud Security Alliance (CSA) and NIST CSF and regulatory requirements such as HIPAA, HITrust and PCI or closely related. Understanding of industry regulatory and compliance requirements (i.e., FedRAMP, PCI-DSS, NIST, HIPAA) and skilled at interpreting the compliance and security requirements into implementable and repeatable controls. Skills and Qualification: Threat Modelling - STRIDE Proficiency in reading, writing, and auditing code and the ability to learn new languages/technologies including but not limited to - C#,.Net,.Net Core, Python,NodeJS,Javascript,VueJS. Experience with OWASP Top10 or SANS Top 25 Knowledge of OAuth 2.0/OpenID Connect/ Cryptography Knowledge of Responsible AI and ML Security. Knowledge of Supply chain, Secure build and Container platform security. Knowledge of Pen Testing and Vulnerability assessment platform Knowledge of SAST/DAST/Open Source/Code quality/Code Smell management tools AWS,Azure and GCP Native Security service awareness

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4.0 - 7.0 years

10 - 14 Lacs

Gurugram

Work from Office

Founded in 2014, Circles is a global technology company reimagining the telco industry with its innovative SaaS platform, empowering telco operators worldwide to effortlessly launch innovative digital brands or refresh existing ones, accelerating their transformation into techcos. Today, Circles partners with leading telco operators across 14 countries and 6 continents, including KDDI Corporation, Etisalat Group (e&), AT&T, and Telkomsel, creating blueprints for future telco and digital experiences enjoyed by millions of consumers globally. Besides its SaaS business, Circles operates two distinct businesses: Life : A wholly-owned digital lifestyle telco brand based in Singapore, Circles.Life is powered by Circles SaaS platform and pioneering go-to-market strategies. It is the digital market leader in Singapore and has won numerous awards for marketing, customer service, and innovative product offerings beyond connectivity. Jetpac : Specializing in travel tech solutions, Jetpac provides seamless eSIM roaming for over 200 destinations and innovative travel lifestyle products, redefining connectivity for digital travelers. Jetpac was awarded Travel eSIM of the Year. Circles is backed by renowned global investors, including Peak XV Partners (formerly Sequoia), Warburg Pincus, Founders Fund, and EDBI (the investment arm of the Singapore Economic Development Board), with a track record of backing industry challengers. Job Overview We re hiring an Influencer Marketing Lead to drive Jetpac s global influencer marketing strategy and execution . You ll own everything from ideation to partnerships and campaign performance, leveraging KOLs, creators, and communities to build awareness and drive conversions. This role blends creativity, partnerships, and performance. You ll work cross-functionally with performance marketing and brand teams to integrate influencer campaigns into Jetpac s growth engine. If you love building influencer ecosystems and turning content into measurable impact this role is for you. Key Responsibilities Strategy & Planning Design and execute Jetpac s global influencer marketing strategy across key markets Identify priority markets, traveler segments, and outbound corridors for influencer activations Develop campaign frameworks for awareness, engagement, and performance-based objectives Define success metrics (reach, engagement, content outputs, CPA, ROI) and optimize for them Influencer Partnerships Build and manage relationships with a diverse mix of influencers: travel creators, lifestyle bloggers, micro-KOLs, and celebrities Negotiate partnership terms, deliverables, exclusivity, and usage rights Build and scale Jetpac s affiliate KOL network for always-on performance campaigns Source and activate UGC creators to fuel paid campaigns and Spark Ads Campaign Management Plan, execute, and monitor influencer campaigns across channels like Instagram, YouTube, and regional platforms Ensure alignment between influencer content and Jetpac s brand voice and goals Manage influencer briefs, content approvals, and campaign timelines Localize strategies for specific markets and traveler cohorts Cross-Functional Collaboration Work with performance marketing to amplify influencer content through paid channels Partner with brand and creative teams to develop influencer-led storytelling for global campaigns Collaborate with CRM and product teams to design end-to-end customer journeys that start with influencer touchpoints Sync with regional market leads to identify local creator opportunities Analytics & Optimization Track influencer performance using KPIs such as engagement rates, traffic, conversions, and ROI Build dashboards and reports to share insights with leadership and improve future campaigns Run A/B tests to determine optimal content formats, platforms, and creator types Monitor trends in the influencer landscape to stay ahead of the curve Requirements 4 7 years of experience in influencer marketing, KOL partnerships, or community-led growth Proven track record of managing global influencer campaigns and delivering measurable business impact Strong network of influencer contacts across multiple regions and niches (especially travel and lifestyle) Deep understanding of TikTok, Instagram, YouTube, and regional social platforms Experience negotiating influencer contracts and usage rights Strong analytical skills with the ability to connect influencer content to performance metrics Excellent project management and communication skills Bachelor s degree in Marketing, Business, Communications, or related field Preferred Experience Prior experience in a high-growth startup or global consumer tech/D2C brand Experience in travel, telecom, fintech , or app-based businesses Familiarity with influencer management platforms like Grin, CreatorIQ, or Upfluence Exposure to performance-led influencer campaigns (affiliates, CPA-based models) Desired Skills Strong creative instincts for storytelling and influencer content Ability to balance brand building with growth-focused KPIs Comfortable working in a fast-paced, globally distributed team Proactive, resourceful, and highly collaborative mindset What We Offer: Competitive salary and excellent performance-based incentives. Comprehensive benefits package, including health, dental, and vision coverage. Flexible work arrangements with remote or hybrid options. Opportunity to work with a dynamic and innovative global team. Career growth and professional development opportunities

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0.0 - 5.0 years

2 - 5 Lacs

Hosur, Nagercoil, Puducherry

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Identify business opportunity & expand the client base Build strong customer relationships Analyze market to understand customer needs Plan & execute sales strategy Achieve growth in sales revenue Negotiate & close sales deals Track sales performance Required Candidate profile Any Graduate Min. 1 year of Sales experience Good communication skills Strong Network Leadership skills & Convincing Power Age up to 40 years Share CV at Jyoti@theinfinityspace.com Sr HR Jyoti

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3.0 - 5.0 years

5 - 9 Lacs

Pune

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Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally Mandatory Skills: Telecom Packet Optical NE OAM SW. Experience: 3-5 Years.

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1.0 - 6.0 years

3 - 5 Lacs

Gurugram

Work from Office

UK Telecom Captive Unit hiring for International Voice Process. We are hiring Any Graduate/ Undergraduate with 12 months of Int. Voice experience. Candidate must be comfortable with WORK FROM OFFICE. *Must BE* The candidate must have excellent verbal and written communication skills. The candidate must be staying or ready to relocate to Delhi/NCR. As it is WORK FROM OFFICE. The candidate must be comfortable with 24/7 profile Roles and Responsibilities The candidate would be taking care of UK customers via Calls primarily. Desired Candidate Profile Any Graduate/ UG/BTech+ 12 Months Int. Chat exp. Undergraduate+ 12 Months Int. Chat exp. Perks and Benefits The maximum salary will go up to 4.8 Lakh With In hand salary - upto 36k + 6k Inc. +Both side Cabs Location - Gurgaon If you are meeting the above requirements. Then please please call our recruiter. Click on Apply NOW Tab Contact: +91 92897 24868 (ashish) Whats app only

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4.0 - 9.0 years

2 - 6 Lacs

Chandigarh

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eClerx is looking to hire an experienced professional with 4-9 years of experience. As part of the Voice process team, your role will specifically focus on troubleshooting related processes. The ideal candidate will serve customers by planning and implementing strategies and operations; improving systems and processes; managing the team. The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. Candidate must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. Additionally, candidate must be self-directed, proactive and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best practices and process improvements, and utilizing the frameworks and tools available. Goals and thoughts must be clearly and concisely articulated and conveyed, verbally and in writing, to clients, colleagues, subordinates, and supervisors. Candidate must also possess an understanding of the repair process in Telecom and Cable industry, with an ability to analyse information and evaluate results to choose best solutions and solve problems. Customer Operations Associate Process Manager Responsibilities Prepares performance reports by collecting, analysing, and summarizing data and trends Ensure Critical Performance Metrics are met consistently Lead client/vendor reviews/calibrations Revert to client/vendor queries on routine issues Provide innovative ideas to optimize internal metrics & ensure critical matrices are met timely Manage multiple teams Perform audits and quality checks on Team Leads & Floor Supports Provide feedback to the Team Leads & Floor Supports periodically on their performance Ensure cross skilling and periodic process re-verification to ensure resource pool Perform Training Need Identification for teams Perform Bottom Quartile Management Ensure directives from senior leadership are percolated and acted upon Hold periodic meetings, discuss task delegation and review issues Conduct team huddles and meetings to discuss operational updates Build team spirit through group sessions, activities, and projects Focus on retention of staff through career mapping & guiding team members Advocate and follow organizational policies and procedures Adhere to the information security requirements Ensure all client deliverables met within timelines Ensure productivity/quality enhancement and process meet all metrics Remediation of any major incident Manage client MBR/QBR deck, client calls and reviews

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2.0 - 5.0 years

4 - 8 Lacs

Chandigarh

Work from Office

Workforce Management (Process Manager) India- Chandigarh | Full-time (FT) | Customer Operations | Job ID _ Shift Timings - Flexible (24*7) || Travel Requirements - NA Specialism Customer Operations This role will be an essential part of the WFM Program in the Customer Operations Vertical. Candidate should have the ability to quickly and efficiently assimilate process knowledge and be good at problem-solving and root cause analysis. They must be professional in conduct/behaviour, appearance and communication. An understanding of web technology and cable setup is necessary. They must possess the ability to analyse information and evaluate results to choose the best solution and solve problems. Candidate needs to have the ability to adapt to perpetual changes as per business needs and reliability in terms of attendance and timing is necessary. The ideal candidate must possess strong communication skills, with an ability to listen and comprehend information and share it with all the key stakeholders, highlighting opportunities for improvement and concerns, if any. Candidate must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high-quality standards and superior service levels. The ability to take proactive actions and willingness to take up responsibility beyond the assigned work area is a plus. Those who have a basic knowledge of excel, are experienced in troubleshooting related process, have experience in cable or telecom industry, can analyse information and evaluate results to choose the best solution and solve problems and can multi-task are preferred. WFM Role: - Interaction with Techs in the field to provide them with real-time support - Checking status of services on account in diagnostic tools - Good Knowledge of agent scheduling and on floor staffing activity planning - Should be able to coordinate with operations Managers and Leads - Communicate effectively and close looping with the client in case of observations - Updating status in internal as well as client tools - Meet process expectations with high-quality standards and adherence to SLAs - Candidate shall adhere to the information security requirements WFM Process: - Should have min. 4/8/10 (APM/ PM/ SPM) years of experience in Work Force Management and MIS. - Sound understanding of Call centre WFM metrics and work experience in Chat processes in an added advantage - Sense of ownership to complete the task satisfactorily - Run Operation floor to maintain Key WFM KPIs i.e. Shrinkage, Schedule adherence etc. - Keep a track of all technicians with regards to the jobs assigned to them - Prepare Agent schedules and Daily adherence plans - Prepare various Ops production reports - Perform RTM role independently - Manage Breaks and Resource availability on floor - Audit work orders for accuracy and make corrections if required - Check for signal levels on all equipment and certify jobs as completed - Coordinate with DOJ/DOI team in case of any issues with regards to provisioning or adding equipment - Fill up the complete report and share with the APM/PM daily - Collate and share information for all appointments that are cancelled Minimum Qualifications - Any Graduate with the minimum of 6 months of experience can apply for this post except for B.E, B.Tech, M.E, M.tech, MSc. B.Pharm and MBBS candidates who are not eligible for this post Preferred Qualifications - Basic knowledge of computer and/or telecom technology eClerx provides critical business operations services to over fifty global Fortune 500 clients, including some of the worlds leading companies across financial services, cable & telecom, retail, fashion, media & entertainment, manufacturing, travel & leisure, software, and high-tech. Incorporated in 2000, eClerx is one of Indias leading process management and data analytics companies and is today traded on both the Bombay and National Stock Exchanges of India. eClerx employs 9,500-plus people across its global sites in the US, UK, India, Italy, Germany, Singapore, Thailand. eClerx Customer Operations specializes in providing operational expertise and process excellence throughout the customer journey. We create solutions and services, utilizing a blend of technology and domain knowledge that support our clients evolving needs. Our suite of offerings enhances the customer experience by providing digital care support, quality monitoring & insights, advanced analytics, automation, superior technical operations support, and consulting services. We assist companies in developing, implementing, and operating multichannel customer interaction capabilities transforming everyday touchpoints into a superior customer experience. eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law.

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5.0 - 9.0 years

15 - 19 Lacs

Hyderabad

Work from Office

About the Role: Grade Level (for internal use): 12 The Team : The Issuer & BigDough Solutions products within S&P Global Market Intelligence supports sell-side and corporate institutions engaging in corporate access, event management, and investor relations activities. Position : We are seeking an experienced product manager to support the Issuer & BigDough Solutions product team. To ensure our product offerings meet the evolving needs of clients while maintaining our position as market leaders, the candidate will support product development and execution with working with various internal and external stakeholders. Key Responsibilities : Product Planning and Definition: Work closely with stakeholders to deliver high quality product definition artifacts including define product briefs, workflow maps, user stories, and acceptance criteria, ensuring that the product meets the needs of the target market. Close engagement with Issuer & BigDough Solutions clients and internal commercial teams to validate product definitions. Product Development: Support the product development process, collaborating with cross-functional teams such as engineering, design, and marketing to ensure timely and successful product releases. What Were Looking For: Experience at a market-leading enterprise software vendor Proven track record of successfully managing complex products through their lifecycle. Ability to think strategically and translate strategy into actionable plans. Excellent verbal and written communication skills. Ability to present complex information and influence stakeholders at all levels of the organization. Bachelors degree in Business, Finance, Computer Science, or a related field. CFA, MBA or advanced degree preferred. About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, andmake decisions with conviction.For more information, visit www.spglobal.com/marketintelligence . Whats In It For You Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technologythe right combination can unlock possibility and change the world.Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you cantake care of business. We care about our people. Thats why we provide everything youand your careerneed to thrive at S&P Global. Health & WellnessHealth care coverage designed for the mind and body. Continuous LearningAccess a wealth of resources to grow your career and learn valuable new skills. Invest in Your FutureSecure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly PerksIts not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the BasicsFrom retail discounts to referral incentive awardssmall perks can make a big difference. For more information on benefits by country visithttps://spgbenefits.com/benefit-summaries Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected andengaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com. S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, pre-employment training or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here. ---- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. 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2.0 - 6.0 years

2 - 3 Lacs

Sangli, Aurangabad, Amravati

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Talk to customers, explain products, and solve doubts. Use company leads and get more through referrals. Follow up with leads and close sales on time. Keep records of calls, leads, and sales. Meet targets and support your team if needed. Required Candidate profile Graduate in any field. 2+ years of sales experience (BFSI exp is a plus) Good communication &convincing skills Local candidates preferred. Goal-oriented & self-motivated Palak Rana | HR | 9723104999

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2.0 - 6.0 years

2 - 3 Lacs

Sangli, Aurangabad, Amravati

Work from Office

Talk to customers, explain products, and solve doubts. Use company leads and get more through referrals. Follow up with leads and close sales on time. Keep records of calls, leads, and sales. Meet targets and support your team if needed. Required Candidate profile Graduate in any field. 2+ years of sales experience (BFSI exp is a plus) Good communication &convincing skills Local candidates preferred. Goal-oriented & self-motivated Palak Rana | HR | 9723104999

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8.0 - 10.0 years

10 - 12 Lacs

Ahmedabad

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Role Purpose To ensure success as a technical architect, you should have extensive knowledge of enterprise networking systems, advanced problem-solving skills, and the ability to project manage. A top-class technical architect can design and implement any size system to perfectly meet the needs of the client. Do 1. Responsibilities: Meeting with the IT manager to determine the companys current and future needs. Determining whether the current system can be upgraded or if a new system needs to be installed. Providing the company with design ideas and schematics. Project managing the design and implementation of the system. Meeting with the software developers to discuss the system software needs. Troubleshooting systems issues as they arise. Overseeing all the moving parts of the system integration. Measuring the performance of the upgraded or newly installed system. Training staff on system procedures. Providing the company with post-installation feedback. 2. Technical Architect Requirements: Bachelors degree in information technology or computer science. Previous work experience as a technical architect. 3. Managerial experience. In-depth knowledge of enterprise systems, networking modules, and software integration. Knowledge of computer hardware and networking systems. Familiarity with programming languages, operating systems, and Office software. Advanced project management skills. Excellent communication skills. Ability to see big-picture designs from basic specifications. Ability to problem solve complex IT issues. Mandatory Skills: Telecom Switching Routing NE Layer3 SW. Experience: 8-10 Years. >

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5.0 - 8.0 years

3 - 7 Lacs

Jaipur

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2-3 years or more experience of successfully implementing Anaplan solutions and as an Architect on at least 2 Anaplan implementation projects. Total 5+ years of experience in related technologies. Domain experience in Telecom/Contract Management would be preferred. Anaplan certification of L1, L2, L3 and Solution Architect (Mandatory) certified. Understand clients business planning & performance management processes and related business requirements. Should provide meaningful observations on performance improvements, formula re-writing, troubleshooting and analyzing the problems and its related impacts within and across models. Hands-on in Anaplan New UX, ALM, Anaplan Connect, APIs. Guide and mentor other team members throughout the implementation process. Serve as the architectural SME for large-scale connected planning solutions. Provide candid, meaningful feedback and progress updates in a timely manner to the Project Manager/Business Partner and team. Develop Anaplan model documentation. Participate and/or lead Data Integration and Migration Solutions. Participate and/or lead UAT testing and deployment. Mandatory Skills: Anaplan. Experience: 5-8 Years.

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3.0 - 5.0 years

8 - 12 Lacs

Chennai

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Having minimum 3+ years' experience in PS core domain. - Working knowledge in 2G,3G ,4G/LTE & 5GTechnology. - Managing PS Core Nodes (SGSN, MME, GGSN, S/PGW, PCC(AMF,SMF) PCRF, PCEF,WMG, DNS..) for the PS Core Network. - Experience in Ericsson packet nodes like SGSN-MME,EPG , WMG ,DRA - Preference will be given for expert in handling Ericsson PS NE's. - Performing Change management and Fault management activities in PS core elements. - Managing all PS Core domain activities and to ensure consistency and continuity across the business. - Participate in technical discussion during Critical and major network outages and other domain for PS core dependency activities. - Providing 24/7 operations support and guiding the team member's. - Flexible to come in shift and handle the shift operations hassle free. - Ensure compliance with all applicable policies & regulatory requirements on Information Security. - Adhere to ITIL process and regulations. - Hands on Experience in configuration and fault management of packet core nodes like SGSN,MME,EPG,DRA,DNS etc - Knowledge on VOLTE,VOWIFI call flow and exposure in evolving technologies like Cloud, SDN , Iot and 5GC - Knowledge on IPN like interface, protocols, routing, routers ,switches etc. . - Should possess Good communication skill

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8.0 - 10.0 years

10 - 12 Lacs

Pune

Work from Office

Role Purpose The role incumbent is focused on implementation of roadmaps for business process analysis, data analysis, diagnosis of gaps, business requirements & functional definitions, best practices application, meeting facilitation, and contributes to project planning. Consultants are expected to contribute to solution building for the client & practice. The role holder can handle higher scale and complexity compared to a Consultant profile and is more proactive in client interactions. Do Assumes responsibilities as the main client contact leading engagement w/ 10-20% support from Consulting & Client Partners. Develops, assesses, and validates a clients business strategy, including industry and competitive positioning and strategic direction Develops solutions and services to suit clients business strategy Estimates scope and liability for delivery of the end product/solution Seeks opportunities to develop revenue in existing and new areas Leads an engagement and oversees others contributions at a customer end, such that customer expectations are met or exceeded. Drives Proposal creation and presales activities for the engagement; new accounts Contributes towards the development of practice policies, procedures, frameworks etc. Guides less experienced team members in delivering solutions. Leads efforts towards building go-to-market/ off the shelf / point solutions and process smethodologies for reuse Creates reusable IP from managed projects Mandatory Skills: Telco Processes. Experience: 8-10 Years. >

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2.0 - 6.0 years

2 - 3 Lacs

Nashik, Pune, Mumbai (All Areas)

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Join as a Sales & Marketing Manager and grow your career in Maharashtra! Job Role: Lead a team of Sales Executives and help them meet monthly sales targets Visit clients daily with your team and follow up on leads Build good relationships with local customers, dealers, and distributors Promote company products and close deals on time Achieve monthly and quarterly sales goals through fieldwork What Were Looking For: Graduate in Any field At least 2 years of experience in Sales, BFSI, FMCG, Pharma, or Marketing Good communication and people skills Strong knowledge of your local area and a good network Why Work With Us? Local Work Location Strong Incentive Structure Leadership Role with Career Growth Fast Interview & Joining Call us : +91 9723104999 Send your resume : palak.r@tekpillar.com

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5.0 - 8.0 years

7 - 10 Lacs

Visakhapatnam

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Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations 5G Network Operations Mandatory Skills Required: 4G/5G Mobile Packet Core Experience. Knowledge on packet core nodes (EPC virtualization, M2M, S-GW, P-GW, MME, GGSN, SGSN, PDSN/HA) preferable. Installation and commissioning experience Knowledge and experience of Cisco Packet Core ASR 5000/ASR5500 /Ultra-m NFV/Virtualization experience is a plus RHEL / Openstack, Ubuntu, Kubernetes and Docker container experience with bare metal installations and administration Understanding of End to end Mobility Architectures, 3G/4G mobile packet core. Good to have Skills: Scripting experience (BASH, Python etc.) Nexus Config Basics Cisco UCS Basics R&S Basics Position responsibilities and expectations Mobility Network Deployment Engineer is responsible for delivering Planning, Design, Implementation of Cisco Mobility Wireless Solutions in the packet core region. Ideal candidate has considerable experience working with Tier-1 Telecom Service Providers, with hands on design and deployment experience in macro wireless network, 2G/3G/4G data networks. Implementation services will include large-scale deployments, on-site and remote support, configuration, network connectivity and testing of services, NRFU/Acceptance, and Customer and Partner training and workshops. Mandatory Skills: 5G Network Operations. Experience: 5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the

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5.0 - 8.0 years

7 - 11 Lacs

Bengaluru

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This role involves the development and application of engineering practice and knowledge in the following technologies Standards and protocols, application software embedded software for wireless and satellite networks, fixed networks enterprise networks connected devices IOT and device engineering, connected applications 5G edge, B2X apps and Telco Cloud, Automation and Edge Compute platforms. This role also involves the integration of network systems and their operations, related to the above technologies. - Grade Specific Focus on Connectivity Network Engineering. Fully competent in own area. Acts as a key contributor in a more complex critical environment. Proactively acts to understand and anticipates client needs. Manages costs and profitability for a work area. Manages own agenda to meet agreed targets. Develop plans for projects in own area. Looks beyond the immediate problem to the wider implications. Acts as a facilitator, coach and moves teams forward. Skills (competencies)

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2.0 - 6.0 years

2 - 6 Lacs

Mumbai

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This role involves the development and application of engineering practice and knowledge in designing, managing and improving the processes for Industrial operations, including procurement, supply chain and facilities engineering and maintenance of the facilities. Project and change management of industrial transformations are also included in this role. - Grade Specific Focus on Industrial Operations Engineering. Fully competent in own area. Acts as a key contributor in a more complex/ critical environment. Proactively acts to understand and anticipates client needs. Manages costs and profitability for a work area. Manages own agenda to meet agreed targets. Develop plans for projects in own area. Looks beyond the immediate problem to the wider implications. Acts as a facilitator, coach and moves teams forward. Skills (competencies)

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5.0 - 8.0 years

5 - 10 Lacs

Bengaluru

Work from Office

This role involves the development and application of engineering practice and knowledge in the following technologies Standards and protocols, application software embedded software for wireless and satellite networks, fixed networks enterprise networks connected devices IOT and device engineering, connected applications 5G edge, B2X apps and Telco Cloud, Automation and Edge Compute platforms. This role also involves the integration of network systems and their operations, related to the above technologies. - Grade Specific Focus on Connectivity Network Engineering. Fully competent in own area. Acts as a key contributor in a more complex critical environment. Proactively acts to understand and anticipates client needs. Manages costs and profitability for a work area. Manages own agenda to meet agreed targets. Develop plans for projects in own area. Looks beyond the immediate problem to the wider implications. Acts as a facilitator, coach and moves teams forward. Skills (competencies)

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