2778 Telecom Jobs - Page 17

Develop & implement sales strategy Drive business growth through the team Recruit, train & manage a high-performing sales team Oversee the sales process from lead generation to closing deals Maintain long-term relationships with key customers Required Candidate profile Any graduate with min 2 year of sales exp Good communications skills Convincing Power Understanding of client requirement Share CV at- Call / WhatsApp - 9274043291 Sr HR Akash Perks and benefits On roll with HDFC Group Career growth

Captive Unit hiring for Premium Voice Process. We are hiring UG/Graduate can apply. Candidate must be comfortable with WORK FROM OFFICE. *Must BE* The candidate must have excellent verbal communication skills. The candidate must be staying or ready to relocate to Delhi/NCR. As it is WORK FROM OFFICE. The candidate must be comfortable with 24/7 profile Roles and Responsibilities The candidate would be taking care of customers via Voice primarily. Desired Candidate Profile Any UG/Grad - experienced can apply. Only experienced can apply. We need minimum 6 months of experience. Perks and Benefits The maximum salary will go up to 5.5 LPA With In hand salary - upto 5.5 LPA + plus other perks Location - Gurgaon Contact- 9811770437 (Vanshika)

Lead and manage the activities of sales team Identify business opportunities & Build strong client relationships Implement sales strategies by analyzing market trends Monitor sales targets & team performance Meet & exceed revenue targets Required Candidate profile Any graduate with min 1 year of sales exp Good communications skills Convincing Power Understanding of client requirement Share CV at- Call / WhatsApp - 8799405567 Sr HR Anandi S Perks and benefits On Roll - Full Time Insurance Career Mediclaim

Recruit & manage a high-performing sales team Onboard team of DSAs & channel partners for business Meet sales targets and expand customer outreach Build strong relationship with customer to their need Find and develop new markets for improving sales Required Candidate profile Any graduate with min 2 year of sales exp Good communications skills Convincing Power Understanding of client requirement Share CV at- Call / WhatsApp - 9274043291 Sr HR Akash Perks and benefits On Roll - Full Time Insurance Career Mediclaim

For more information call on 6352491038. Manage and train the business development team generate leads and cold call prospective customers Build strong relationships with clients Identifying and mapping business strengths and customer needs Sales Required Candidate profile Graduation Must Age: 21 to 40 year Experience : 2 Years experience in sales and marketing industry / Banking Sales /Insurance sales / CASA Bike Must Good Communications Skills

For more information call on 6352491038. Manage and train the business development team generate leads and cold call prospective customers Build strong relationships with clients Identifying and mapping business strengths and customer needs Sales Required Candidate profile Graduation Must Age: 21 to 40 year Experience : 2 Years experience in sales and marketing industry / Banking Sales /Insurance sales / CASA Bike Must Good Communications Skills

You are a Functional Architect with 10 to 12 years of experience specializing in Supply Chain and o9 solutions. Additional experience in Provisioning billing systems Billing and Telecom is advantageous for this role. Your responsibilities include leading the design and implementation of functional solutions within the supply chain domain, collaborating with cross-functional teams to gather requirements, providing expert guidance on best practices, overseeing the integration of provisioning billing systems, developing and maintaining documentation, conducting system performance assessments, facilitating workshops and training sessions, monitoring industry trends, ensuring compliance with regulatory standards, supporting strategic plans for system upgrades, troubleshooting issues with IT teams, driving continuous improvement initiatives, and communicating effectively with stakeholders. To qualify for this role, you must possess a strong background in supply chain management and o9 solutions, demonstrate expertise in provisioning billing systems billing processes and telecom domain knowledge, exhibit excellent analytical and problem-solving skills, show proficiency in designing and implementing scalable solutions, have a track record of successful collaboration, display strong communication skills, and maintain a proactive approach to learning and adapting to new technologies and industry trends. Certifications required for this position include Certified Supply Chain Professional (CSCP) and o9 Solutions Certification.,

As an experienced Salesforce CPQ Developer with over 5 years of hands-on expertise, you will be responsible for implementing and customizing Salesforce CPQ solutions. Your strong background in Salesforce platform development and deep understanding of CPQ processes, data modeling, and system integration will be crucial in translating business requirements into scalable and efficient CPQ solutions to support complex quoting and pricing scenarios. Your key responsibilities will include designing, developing, and deploying customized Salesforce CPQ solutions using Apex, Visualforce, Lightning Web Components (LWC), and declarative tools. You will configure product rules, pricing rules, quote templates, and guided selling processes, as well as customize CPQ features like product bundling, discounting, approvals, and contract generation. Collaboration with stakeholders and business analysts to gather requirements and translate them into technical specifications will be essential. Furthermore, you will be expected to integrate Salesforce CPQ with external systems using APIs and middleware, troubleshoot, debug, and optimize existing CPQ implementations, and create and maintain documentation including solution designs, test cases, and training materials. Adherence to Salesforce best practices and security standards is paramount in this role. To qualify for this position, you should have a minimum of 7 years of Salesforce platform development experience and at least 5 years of experience specifically with Salesforce CPQ (SteelBrick). A strong understanding of Salesforce data model, workflows, process builder, flows, and approval processes is required, along with proficiency in Apex, SOQL, Lightning Components, and REST/SOAP APIs. Experience with CPQ-specific features such as product and price rules, product bundles and options, quote templates and document generation, advanced approvals, and guided selling is essential. Familiarity with version control systems (e.g., Git) and CI/CD pipelines, as well as Salesforce Platform Developer I certification, is necessary. Salesforce CPQ Specialist certification is preferred. Strong problem-solving and communication skills are crucial for success in this role. Preferred qualifications include experience with Salesforce Billing or Revenue Cloud, Agile methodologies, and tools like Jira or Azure DevOps, as well as prior experience in industries with complex pricing models such as SaaS, manufacturing, or telecom.,

Overview Wipro is looking for senior business development leaders to expand our footprint in Global Capability Center (GCC) segment. The candidate will be a GCC specialist and collaborate with Wipro market units, global business lines and external partners to drive business growth. The ideal candidate should have extensive experience in selling services (IT/BPO/ER&D) to Global clients across the GCC lifecycle (from setup to center expansion and exit/carveout) and should be able to position Wipro as a strategic partner Key responsibilities: Develop and cultivate relationships with GCC Center heads/key India leadership identify critical business priorities and strategically align Wipro offerings Be Wipros face to the GCC ecosystem in India Work closely with SMU teams (GAEs/Hunting teams) to identify and develop GCC opportunities - both existing accounts and new logos Assess clients business and market/competition trends for potential high value/large deals (setup, transformation, vendor consolidation, COE setups, carve out/exit etc.) Anchor client conversations and solutioning process in collaboration with global account executives (GAEs) and practice teams Supplement sector/account planning and forecasting process with GCC business potential Design and execute strategic initiatives to expand Wipros brand presence (in partnership with SMUs, GBLs, marketing teams and external partners) Leverage external partners, analysts and advisors for market development Desired experience/profile: ~12-15 years experience in consultative selling & delivery of technology services to global clients Good level of technical/solution expertise- delivery experience preferable Ability to construct and sell high value strategic deals to client CXO stakeholders Significant understanding of GCC functioning and priorities of GCC Center Heads/Key leadership. Ability to connect with client stakeholders on: o Key business issues (delivery challenges, program portfolio, operational improvement, talent scale up, innovation, internal sponsorship, value enhancement etc.) o Strategic technology topics (e.g. AI/GenAI, Platform engineering etc.) Well versed with the GCC ecosystem in India market trends, regulations, competition/partner landscape, key government policies etc. Good understanding of global delivery models and GCC engagement constructs (BOT, GCC-as-a service, JV etc) Ability to work collaboratively in a matrix organization and drive strategic growth initiatives with market units and practices Experience of market development with support of external ecosystem (advisors, analysts, deal influencers etc.) Preferred industry experience: Software products, BFSI, Telecom, Manufacturing (Automotive, Industrial), Energy & Utilities.

Company Overview Incedo is a US-based consulting, data science and technology services firm with over 3,500 people helping clients from our six offices across US and India. We help our clients achieve competitive advantage through end-to-end digital transformation. Our uniqueness lies in bringing together strong engineering, data science, and design capabilities coupled with deep domain understanding. We combine services and products to maximize business impact for our clients in telecom, financial services, product engineering and life science & healthcare industries. Working at Incedo will provide you an opportunity to work with industry leading client organizations, deep technology and domain experts, and global teams. Incedo University, our learning platform, provides ample learning opportunities starting with a structured onboarding program and carrying throughout various stages of your career. A variety of fun activities are also an integral part of our friendly work environment. Our flexible career paths allow you to grow into a program manager, a technical architect or a domain expert based on your skills and interests. Role Description Incedo is looking for a trainee in their Delivery Assurance group to help them in their growth journey. The position is ideal for candidates who want to gain valuable experience in a managerial role in an IT service company. As a trainee, you will be working in the Delivery Assurance group whose motive is to streamline the best delivery practices across the organization.. Role and responsibilities ? Work with senior managers to plan and design the blueprint of processes aimed at improving the delivery of the system. ? Gather critical information from meetings with different stakeholder and convert it into an actionable plan. ? Understand the core business functions of the company and its operating model. ? Drive daily operations and services of different units in the Delivery Assurance group. ? Develop and gain business acumen whilst working with the different stakeholders within the company. ? Plan, attend and coordinate different meetings under guidance of the senior managers. ? Be in touch with the latest process and advancements in the IT industry to modernize systems. ? Effectively communicate the plans and insights to cross functional team members and management. ? Learn how to mentor other team members. Technical Skills Excellent communication and documentation skills Ability to convince stakeholders and coordinate with them to determine acceptable solutions Fundamental analytics and conceptual thinking skills Experience in managing and interpreting data Nice-to-have skills Qualifications Undergrad/MBA degree from a reputed university Candidates with Prior IT experience will be preferred

As a Software Engineer - Voice/ chat / email Support at Incedo, you will be responsible for providing customer support to clients through various channels such as voice, chat, and email. Your duties will include handling customer inquiries and complaints, providing technical support, resolving issues in a timely and efficient manner, maintaining customer satisfaction, and adhering to service level agreements. Roles & Responsibilities: Provide support to customers through various channels such as phone, email, and chat. Resolve customer issues and escalate issues to the appropriate teams when necessary. Maintain accurate records of customer interactions and issues. Familiarity with customer service software like Salesforce Service Cloud, Zendesk, and Freshdesk. Technical Skills Skills Requirements: Strong customer service skills and experience in providing technical support. Proficiency in voice, chat, and email communication channels. Familiarity with ticketing systems such as Zendesk, ServiceNow, or Salesforce. Ability to troubleshoot technical issues and provide effective solutions. Must have excellent communication skills and be able to communicate complex technical information to non-technical stakeholders in a clear and concise manner. Must understand the company's long-term vision and align with it. Nice-to-have skills Qualifications Qualifications 3-5 years of work experience in relevant field B.Tech/B.E/M.Tech or MCA degree from a reputed university. Computer science background is preferred

As a Software Engineer - Cloud Administration at Incedo, you will be responsible for managing and maintaining cloud-based environments for clients. You will work with clients to understand their business needs and manage cloud environments that meet those needs. You will be skilled in cloud technologies such as Amazon Web Services (AWS) and have experience with cloud administration tasks such as provisioning, monitoring, and scaling. Roles & Responsibilities: Installing, configuring, and maintaining cloud infrastructure and platforms Optimizing cloud performance and resource allocation Developing and implementing cloud security and access controls Troubleshooting and resolving cloud issues Staying up-to-date with industry trends and best practices in cloud administration Technical Skills Skills Requirements: Experience with cloud administration tools such as AWS Management Console, Azure Portal, or Google Cloud Console. Understanding of cloud computing concepts and architectures such as IaaS, PaaS, or SaaS. Knowledge of cloud infrastructure technologies such as load balancers, auto-scaling, or containers. Familiarity with cloud security and compliance best practices. Must have excellent communication skills and be able to communicate complex technical information to non-technical stakeholders in a clear and concise manner. Must understand the company's long-term vision and align with it. Nice-to-have skills Qualifications Qualifications 3-5 years of work experience in relevant field B.Tech/B.E/M.Tech or MCA degree from a reputed university. Computer science background is preferred

As a Senior Product Manager at Incedo, you will be responsible for the development and management of product roadmaps and requirements. You should have experience with Agile methodologies and be able to work collaboratively with cross-functional teams. Roles & Responsibilities: Define product vision, strategy, and roadmap in collaboration with cross-functional teams Conduct market research and competitive analysis to identify product opportunities and threats Develop and maintain product requirements, user stories, and use cases Prioritize and manage product backlog in collaboration with development teams Communicate product vision and progress to stakeholders and executive leadership Technical Skills Skills Requirements: Strong understanding of product management principles and methodologies. Ability to develop and execute product strategy and roadmaps. Experience in market research, customer needs analysis, and competitive analysis. Good communication and leadership skills. Must have excellent communication skills and be able to communicate complex technical information to non-technical stakeholders in a clear and concise manner. Must understand the company's long-term vision and align with it. Provide leadership, guidance, and support to team members, ensuring the successful completion of tasks, and promoting a positive work environment that fosters collaboration and productivity, taking responsibility of the whole team. Nice-to-have skills Qualifications Qualifications 4-6 years of work experience in relevant field B.Tech/B.E/M.Tech or MCA degree from a reputed university. Computer science background is preferred

Company Overview Incedo is a US-based consulting, data science and technology services firm with over 3000 people helping clients from our six offices across US, Mexico and India. We help our clients achieve competitive advantage through end-to-end digital transformation. Our uniqueness lies in bringing together strong engineering, data science, and design capabilities coupled with deep domain understanding. We combine services and products to maximize business impact for our clients in telecom, Banking, Wealth Management, product engineering and life science & healthcare industries. Working at Incedo will provide you an opportunity to work with industry leading client organizations, deep technology and domain experts, and global teams. Incedo University, our learning platform, provides ample learning opportunities starting with a structured onboarding program and carrying throughout various stages of your career. A variety of fun activities is also an integral part of our friendly work environment. Our flexible career paths allow you to grow into a program manager, a technical architect or a domain expert based on your skills and interests. Our Mission is to enable our clients to maximize business impact from technology by Harnessing the transformational impact of emerging technologies Bridging the gap between business and technology Role Description Technical Skills Skills Requirements: Excellent verbal and written communication and organization skills. BS/MS in a computer related field or equivalent work experience. Any of the advanced networking certifications is preferred (CCIE, CCNP, JNCIE, or JNCIP). In depth knowledge and experience troubleshooting Layer-2/3 protocols for example, VLANs, VRRP, OSPF, BGP, ISIS, IPv4/6, ARP, RIP, NAT, and Layer-4 protocols (TCP, UDP) Thorough knowledge and understanding of application protocols, HTTP, SSL, FTP, SMTP, RTSP, SIP, Diameter, and DNS. Experience with firewalls, network security, and/or Application Delivery Switches (Server Load Balancers) is preferred. Demonstrated strong analytical, troubleshooting and problem-solving skills. Demonstrated strong leadership skills. Previous escalation or senior engineer experience preferred. Duties may require being on call periodically and working outside normal working hours (evenings and weekends). Experience providing support to direct customers, resellers, and field personnel in resolving product related issues. Contribute to technical documentation/knowledge base for internal and/or external use. Nice-to-have skills Qualifications Qualifications 7-9 years of work experience in relevant field B.Tech/B.E/M.Tech or MCA degree from a reputed university. Computer science background is preferred

As a Senior Network Security Specialist at Incedo, you will be responsible for managing and maintaining client network security. Your duties will include implementing security protocols, monitoring security logs, conducting vulnerability assessments, collaborating with other teams to manage risk, and providing security recommendations. Roles & Responsibilities: Designing and implementing network security strategies. Identifying and mitigating network security threats and vulnerabilities. Configuring and managing security devices such as firewalls and intrusion detection systems. Conducting security audits and assessments. Collaborating with other IT teams to ensure security policies and procedures are implemented. Providing technical support for security-related issues. Maintaining documentation of security configurations and changes. Technical Skills Skills Requirements: Knowledge of network security practices such as access control, intrusion detection, and incident response. Experience in configuring and managing network security devices such as firewalls, VPNs, and IDS/IPS. Familiarity with network security monitoring tools such as Wireshark, Snort, or Bro. Understanding of security frameworks and regulations such as NIST or PCI-DSS. Must have excellent communication skills and be able to communicate complex technical information to non-technical stakeholders in a clear and concise manner. Must understand the company's long-term vision and align with it. Provide leadership, guidance, and support to team members, ensuring the successful completion of tasks, and promoting a positive work environment that fosters collaboration and productivity, taking responsibility of the whole team. Nice-to-have skills Qualifications Qualifications 4-6 years of work experience in relevant field B.Tech/B.E/M.Tech or MCA degree from a reputed university. Computer science background is preferred

Role Purpose The purpose of this role is to prepare test cases and perform testing of the product/ platform/ solution to be deployed at a client end and ensure its meet 100% quality assurance parameters. Do Instrumental in understanding the test requirements and test case design of the product Authoring test planning with appropriate knowledge on business requirements and corresponding testable requirements Implementation of Wipro's way of testing using Model based testing and achieving efficient way of test generation Ensuring the test cases are peer reviewed and achieving less rework Work with development team to identify and capture test cases, ensure version Setting the criteria, parameters, scope/out-scope of testing and involve in UAT (User Acceptance Testing) Automate the test life cycle process at the appropriate stages through vb macros, scheduling, GUI automation etc To design and execute the automation framework and reporting Develop and automate tests for software validation by setting up of test environments, designing test plans, developing test cases/scenarios/usage cases, and executing these cases Ensure the test defects raised are as per the norm defined for project / program / account with clear description and replication patterns Detect bug issues and prepare file defect reports and report test progress No instances of rejection / slippage of delivered work items and they are within the Wipro / Customer SLA's and norms Design and timely release of test status dashboard at the end of every cycle test execution to the stake holders Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders Status Reporting and Customer Focus on an ongoing basis with respect to testing and its execution Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc On time deliveries - WSRs, Test execution report and relevant dashboard updates in Test management repository Updates of accurate efforts in eCube, TMS and other project related trackers Timely Response to customer requests and no instances of complaints either internally or externally Mandatory Skills: Telecom Switching Routing NE Testing Experience : 3-5 Years.

Role Purpose To ensure success as a technical architect, you should have extensive knowledge of enterprise networking systems, advanced problem-solving skills, and the ability to project manage. A top-class technical architect can design and implement any size system to perfectly meet the needs of the client. Do: 1. Responsibilities: Meeting with the IT manager to determine the companys current and future needs. Determining whether the current system can be upgraded or if a new system needs to be installed. Providing the company with design ideas and schematics. Project managing the design and implementation of the system. Meeting with the software developers to discuss the system software needs. Troubleshooting systems issues as they arise. Overseeing all the moving parts of the system integration. Measuring the performance of the upgraded or newly installed system. Training staff on system procedures. Providing the company with post-installation feedback. 2. Technical Architect Requirements: Bachelors degree in information technology or computer science. Previous work experience as a technical architect. 3. Managerial experience. In-depth knowledge of enterprise systems, networking modules, and software integration. Knowledge of computer hardware and networking systems. Familiarity with programming languages, operating systems, and Office software. Advanced project management skills. Excellent communication skills. Ability to see big-picture designs from basic specifications. Ability to problem solve complex IT issues. Mandatory Skills: Telecom Switching Routing NE Layer2 SW Experience : 10 YEARS.

Job : Manual Testing Executive Jobs in Pune (J49413)- Job in Pune Manual Testing Executive (Job Code : J49413) Job Summary 1 - 3 Years Manual Testing Executive BE-Comp/IT IT-Software/Software Services IT Software - QA & Testing Key Skills: Job Post Date: Wednesday, July 16, 2025 Company Description Established in 1984, my client has grown dramatically over the last two decades to become the leading provider of high-performance software solutions for the real estate industry. Today, they employ over 2, 000 dedicated professionals working in 25 offices throughout North America, Europe, Asia, and Australia. Throughout the real estate lifecycle, and across the entire portfolio from operations up to investors, the company provides cost-effective solutions to help the client work more efficiently, be more competitive, and grow. No matter how many properties are in the client s portfolio, no matter where they are located, my client has the real estate management software solution that will work for them. My client provides Software as a Service (SaaS) for its latest software platforms, so that their clients can benefit from an easier, best practices based deployment and not worry about managing applications or maintaining an IT network. SaaS allows the clients to optimize the product platform with painless upgrades, a pre-configured setup, a secure IT infrastructure, 24/7 accessibility, full business continuity, and ten secure data centers worldwide all while reducing the overhead and capital costs. Job Description 1. Hands on experience working on Web-Based application, Database Testing 2. Candidates with CS/IT/E&TC background only. 3. Skills to create test plan, writing test cases and test checklist. 4. Domain: Any (Not preferred: Gaming, Telecom)

About the company At SBI Card, the motto Make Life Simple inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, color, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. What s in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Area Sales Manager (ASM) in Distribution Sales vertical is responsible for sales of various SBI Card products in an assigned geography under one of the specified channels, through a large team of 50-120 NFTEs spread across geography on the defined POS and other distribution points or based at call centers on a tele sales process. The team comprises Relationship Executives (RE), Tele Sales Agents, Relationship Managers (RMs/TLs), Unit Managers and Back end team. This role of an ASM has the most enriched JD for any front line sales manager profile in the industry, owing to the scale of operatons and comprehensiveness, as supported by the role description mentioned below. Role Accountability Lead a team of NFTEs on PSA payroll comprimising of RMs, TL, RE & operations resources Effective coordination with WE function for right quality hiring, training of NFTE as per requirement, Placement of people as per skill sets/requirement of the distribution point Compliant management of PSA sites as per the Internal Audit guidelines of the organization Manage open market distribution points along with cobrand tie-ups and ensure cost viable delivery Stay abreast with competition moves and align sourcing stratgies, opening of new distribution points in accordance Ensure spread of field staff across the geography being managed in line with expansion of retail footprint and new customer acqusition Manage DSA/LG channel partners and scale them for a cost viable, profitable journey of both organization & the vendor Drive right sourcing mix in both field and tele setups focusing on new to business customer acqusition for maximised spends, growth Encourage increase of digital enablers example EKYC, VKYC, Perfois platforms for a better customer experience and smooth processing of the application Diligent controls in application processing at backend shop to ensure high conversion rates for maximised output Manage application processing TAT across levels of sales funnel to ensure faster disbursement of card to the customer Control early card attrition and keep it under desired levels of the organization Fair knowlegde to manage tele sales campaigns for high connect rates, maximised churning of data as per company policies Realtime processing, fulfilment & processing of digital-led applications for improvised customer experience Operate as per COA targets assigned and ensure productivity of team is in line Sales processes to be conducted across funnel as per said compliance norms of the organization Frequent field & location visits for F2F connect with the sourcing teams Conduct frequent skip, one-o-one sessions with NFTEs for better team connect Measures of Success Achievement Of MOU Goals New Accounts Premium Accounts Insurance Cross-Sell COA 4 MOB Attrition % Digital Sourcing % Conversion Of Leads: Inward rate % - Inward to soft approved for both No doc & With doc portfolios Stake Holder Management: Close collaboration with WE, Operations, FCU, IT & Marketing teams VOC From Partners across formats of operations Complaints resolution: Effective complaint channelizing and resolution on escalations, ensure all complaints are addressed as per agreed SLA/TAT Compliance: Ensure sales compliance guidelines @ PSA level are adhered to Technical Skills / Experience / Certifications NA Competencies critical to the role Sales Management, Team Handling, Relationship Management, Analytical skills Qualification Graduate/PG (Preferrably) from any recognized and reputed Institute Preferred Industry BFSI/Telecom/Any retail sales FMCG, CD etc.

About the company At SBI Card, the motto Make Life Simple inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, color, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. What s in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Area Sales Manager (ASM) in Distribution Sales vertical is responsible for sales of various SBI Card products in an assigned geography under one of the specified channels, through a large team of 50-120 NFTEs spread across geography on the defined POS and other distribution points or based at call centers on a tele sales process. The team comprises Relationship Executives (RE), Tele Sales Agents, Relationship Managers (RMs/TLs), Unit Managers and Back end team. This role of an ASM has the most enriched JD for any front line sales manager profile in the industry, owing to the scale of operatons and comprehensiveness, as supported by the role description mentioned below. Role Accountability Lead a team of NFTEs on PSA payroll comprimising of RMs, TL, RE & operations resources Effective coordination with WE function for right quality hiring, training of NFTE as per requirement, Placement of people as per skill sets/requirement of the distribution point Compliant management of PSA sites as per the Internal Audit guidelines of the organization Manage open market distribution points along with cobrand tie-ups and ensure cost viable delivery Stay abreast with competition moves and align sourcing stratgies, opening of new distribution points in accordance Ensure spread of field staff across the geography being managed in line with expansion of retail footprint and new customer acqusition Manage DSA/LG channel partners and scale them for a cost viable, profitable journey of both organization & the vendor Drive right sourcing mix in both field and tele setups focusing on new to business customer acqusition for maximised spends, growth Encourage increase of digital enablers example EKYC, VKYC, Perfois platforms for a better customer experience and smooth processing of the application Diligent controls in application processing at backend shop to ensure high conversion rates for maximised output Manage application processing TAT across levels of sales funnel to ensure faster disbursement of card to the customer Control early card attrition and keep it under desired levels of the organization Fair knowlegde to manage tele sales campaigns for high connect rates, maximised churning of data as per company policies Realtime processing, fulfilment & processing of digital-led applications for improvised customer experience Operate as per COA targets assigned and ensure productivity of team is in line Sales processes to be conducted across funnel as per said compliance norms of the organization Frequent field & location visits for F2F connect with the sourcing teams Conduct frequent skip, one-o-one sessions with NFTEs for better team connect Measures of Success Achievement Of MOU Goals New Accounts Premium Accounts Insurance Cross-Sell COA 4 MOB Attrition % Digital Sourcing % Conversion Of Leads: Inward rate % - Inward to soft approved for both No doc & With doc portfolios Stake Holder Management: Close collaboration with WE, Operations, FCU, IT & Marketing teams VOC From Partners across formats of operations Complaints resolution: Effective complaint channelizing and resolution on escalations, ensure all complaints are addressed as per agreed SLA/TAT Compliance: Ensure sales compliance guidelines @ PSA level are adhered to Technical Skills / Experience / Certifications NA Competencies critical to the role Sales Management, Team Handling, Relationship Management, Analytical skills Qualification Graduate/PG (Preferrably) from any recognized and reputed Institute Preferred Industry BFSI/Telecom/Any retail sales FMCG, CD etc.

About the company At SBI Card, the motto Make Life Simple inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, color, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. What s in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Area Sales Manager (ASM) in Distribution Sales vertical is responsible for sales of various SBI Card products in an assigned geography under one of the specified channels, through a large team of 50-120 NFTEs spread across geography on the defined POS and other distribution points or based at call centers on a tele sales process. The team comprises Relationship Executives (RE), Tele Sales Agents, Relationship Managers (RMs/TLs), Unit Managers and Back end team. This role of an ASM has the most enriched JD for any front line sales manager profile in the industry, owing to the scale of operatons and comprehensiveness, as supported by the role description mentioned below. Role Accountability Lead a team of NFTEs on PSA payroll comprimising of RMs, TL, RE & operations resources Effective coordination with WE function for right quality hiring, training of NFTE as per requirement, Placement of people as per skill sets/requirement of the distribution point Compliant management of PSA sites as per the Internal Audit guidelines of the organization Manage open market distribution points along with cobrand tie-ups and ensure cost viable delivery Stay abreast with competition moves and align sourcing stratgies, opening of new distribution points in accordance Ensure spread of field staff across the geography being managed in line with expansion of retail footprint and new customer acqusition Manage DSA/LG channel partners and scale them for a cost viable, profitable journey of both organization & the vendor Drive right sourcing mix in both field and tele setups focusing on new to business customer acqusition for maximised spends, growth Encourage increase of digital enablers example EKYC, VKYC, Perfois platforms for a better customer experience and smooth processing of the application Diligent controls in application processing at backend shop to ensure high conversion rates for maximised output Manage application processing TAT across levels of sales funnel to ensure faster disbursement of card to the customer Control early card attrition and keep it under desired levels of the organization Fair knowlegde to manage tele sales campaigns for high connect rates, maximised churning of data as per company policies Realtime processing, fulfilment & processing of digital-led applications for improvised customer experience Operate as per COA targets assigned and ensure productivity of team is in line Sales processes to be conducted across funnel as per said compliance norms of the organization Frequent field & location visits for F2F connect with the sourcing teams Conduct frequent skip, one-o-one sessions with NFTEs for better team connect Measures of Success Achievement Of MOU Goals New Accounts Premium Accounts Insurance Cross-Sell COA 4 MOB Attrition % Digital Sourcing % Conversion Of Leads: Inward rate % - Inward to soft approved for both No doc & With doc portfolios Stake Holder Management: Close collaboration with WE, Operations, FCU, IT & Marketing teams VOC From Partners across formats of operations Complaints resolution: Effective complaint channelizing and resolution on escalations, ensure all complaints are addressed as per agreed SLA/TAT Compliance: Ensure sales compliance guidelines @ PSA level are adhered to Technical Skills / Experience / Certifications NA Competencies critical to the role Sales Management, Team Handling, Relationship Management, Analytical skills Qualification Graduate/PG (Preferrably) from any recognized and reputed Institute Preferred Industry BFSI/Telecom/Any retail sales FMCG, CD etc.

We are seeking an experienced solution architect specializing in technology based business process solutions to join our dynamic Digital BPS team at NTT DATA. As an SME (subject matter expert), you will closely work with NTT DATA s customers to understand their business problems and engage with them to provide consulting and solutioning for solving their business problems using AI and Automation related technologies. Design and implement effective AI technologies and methods to address clients business problems and needs, while complying with companys strategies, business goals, and key ethical considerations. Your engagement with the customer should give the customer confidence that NTT DATA is the right business and technology partner for their operation. Experience Requirement: 10+Experience in solution architecture with an emphasis on business process services 7+ Experience in manufacturing or any commercial industries like Telecom, Retail or Hospitality. 2+ years of experience with automation and machine learning solutions. 5+ Years in financial modelling. Experience with creating and communicating business value prop to executive in both oral and written format. Responsibilities Be a solution architecture/designer for business process service. Independently able to solution and respond to RFP s. Provide solution and technology consulting and drive opportunities for leveraging GenAI, AI based solutions on various platforms Drive close discussions with client and draw technical and functional requirements through workshops with stakeholders Develop Point of Views that provide details of scope, due-diligence, approach and business/cost benefit. Collaborate with NTT DATA Global business and stakeholders Qualifications Bachelors / Masters / PhD degree in Computer Science or related field Certification or Degree with AI and machine learning. Skills Excellent communication and articulation in English language Strong excel and math acumen. Excellent problem-solving and analytical skills. Enthusiasm for AI/ML technologies and a proactive attitude towards learning and staying updated.

Must be well versed in AT&T pre fielding in Katapult ,IQ GEO/AutoCAD FTTH Planning and design, OSP Knowledge. AT&T Aramis/Waldo software’s AutoCAD Knowledge required.

Were seeking high-performing, self-driven professionals to join our CPaaS Enterprise Sales team. As an Enterprise Sales Manager, your primary focus will be new client acquisition (hunting) and pipeline generation. This is a quota-carrying role requiring strategic prospecting, consultative selling, and deep understanding of the CPaaS ecosystem. Key Responsibilities Develop and execute a targeted outbound sales strategy to acquire new enterprise customers. Identify, research, and qualify high-value prospects across industries. Drive consultative sales conversations with decision-makers (CXOs, IT Heads, Marketing Leads). Present customized pitches, demos, and proposals based on client needs. Build strong client relationships and serve as the trusted sales advisor throughout the sales cycle. Manage and update your sales pipeline and forecast via CRM tools. Collaborate cross-functionally to deliver a seamless and value-driven customer experience. Ideal Candidate Profile 4 to 6 years of enterprise/B2B sales experience, preferably in SaaS, CPaaS, messaging platforms, or telecom. Proven ability to close new business and consistently meet or exceed sales quotas. Deep knowledge of CPaaS, A2P messaging, and WhatsApp Business Platform is a strong plus. Excellent communication, presentation, and stakeholder management skills. Ability to thrive in a fast-paced, target-driven environment. Strong analytical mindset to assess client needs and craft tailored solutions. Bachelor's degree in Business, Marketing, or related field

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: Telecom Service Assurance Experience : 5-8 Years .