2778 Telecom Jobs - Page 14

Graduates fresher can apply. Undergraduate with min 6 month voice experience can apply. Should have excellent communication skills. Should be comfortable with 24X7 working environment. Process: Telecom,Travel,Ecommerce,etc.. Call/Whatsapp@9212837219 Perks and benefits Cabs, Variables & Incentives based on process

Captive Unit hiring for Premium Sales Chat Process. We are hiring UG/Graduate experienced both can apply. Candidate must be comfortable with WORK FROM OFFICE. *Must BE* The candidate must have excellent verbal and written communication skills. The candidate must be staying or ready to relocate to Delhi/NCR. As it is WORK FROM OFFICE. The candidate must be comfortable with 24/7 profile Roles and Responsibilities The candidate would be taking care of customers via Chat primarily. Desired Candidate Profile Any UG/Grad - experienced can apply. We need one year of International chat experience. Perks and Benefits The maximum salary will go up to 5.5 LPA With In hand salary - upto 6.5 LPA + plus other perks Location - Gurgaon Contact-+91 92897 24868 (aeshish) Only Do Whats app

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion it's a place where you can grow, belong and thrive. Your day at NTT DATA 1.1.2PRE-REQUISITES <1 year of Telecom experience Excellent Communication. Fluent in both written and verbal English Understanding of Telecom concepts and technologies like MPLS and Internet is an advantage Understanding of International Sales and Procurement concepts and business terms Additional international language skills is strongly valued Excellent analytical skills Working knowledge of the Microsoft suite of products What you'll be doing 1.1.1Job Description Job Title: Associate - Global Access Strategy Department: Client Solutions and Carrier Relations Location: Mumbai Reporting: Senior Manager Global Access Strategy Job Type: Full Time Shift: General Shift 1.1.2PRE-REQUISITES <1 year of Telecom experience Excellent Communication. Fluent in both written and verbal English Understanding of Telecom concepts and technologies like MPLS and Internet is an advantage Understanding of International Sales and Procurement concepts and business terms Additional international language skills is strongly valued Excellent analytical skills Working knowledge of the Microsoft suite of products 1.1.3RESPONSIBILITIES Learn on the job about business process and systems/tools, International procurement and work cultures. Participate in sales quotation processes to acquire new customers and/or upsell to existing customers. Participate in procurement of data services for MPLS, IPLC and Internet etc. Travel if required to meet vendors and partners Any additional tasks provided as required by business needs. 1.1.4EXPERIENCE 0-1 years 1.1.5EDUCATION BE/B-tech and / or postgraduate qualifications

Subject matter experts in Marketing and Communications provide specialized advice to business stakeholders, leveraging their expertise in a specific field such as digital marketing, internal communications, telecom, etc. As an expert in the field, you are expected to have in-depth knowledge and unique insights relevant to your industry. The ideal candidate for this role should possess an MBA or a bachelor's degree in marketing, advertising, communications, or a related field. A minimum of 10 years of client services experience within an advertising agency is required, along with at least 8 years of experience in the Consumer-Packaged Goods industry. Additionally, 8 years of project management experience, including a proven track record of successfully delivering complex programs, is essential for this position. Primary skills required for this role include a minimum of 12 years of experience in marketing technology or digital asset management, MarTech operations management, and senior stakeholder engagement. Candidates should also have at least 5 years of experience managing product data information for large Consumer-Packaged Goods or Life Sciences companies. In addition to primary skills, the candidate should have secondary skills such as experience in managing direct reports, at least 10 years of strong leadership and mentoring abilities, and a track record of developing and nurturing talent. Proficiency in using the Microsoft Office suite, especially strong skills in Excel and PowerPoint, is also required for this position. Overall, the successful candidate will be a subject matter expert in Marketing and Communications, capable of providing valuable insights and guidance to business stakeholders, as well as leading complex programs and projects effectively.,

As a Recruitment Specialist in the Recruitment department, your primary responsibility will be to lead the end-to-end recruitment process efficiently to acquire top talent in a timely manner. You will have hands-on experience in recruiting for various IT roles, including Development, Application, Cybersecurity, Automation, and a range of niche and generic IT skills. Your expertise will extend to recruiting within the IT/IT Infrastructure, Telecom, and BFSI sectors. You will serve as the main contact for multiple clients, managing their hiring needs and ensuring successful outcomes. Collaboration with stakeholders will be key in developing and updating job descriptions and specifications, even when information is limited. You will conduct preliminary interviews, screen candidates, and identify the best-fit individuals for open positions. Additionally, you will oversee senior-level hiring processes to ensure alignment with client requirements. Coordinating and scheduling interviews with hiring managers will be crucial to maintain seamless communication throughout the recruitment process. To stay ahead in the industry, you will stay updated on the latest trends and utilize social media platforms and other sourcing tools for recruitment purposes. Additionally, conducting and analyzing CTC surveys will inform compensation decisions. Managing recruitment timelines (TAT) to ensure efficient completion of all recruitment activities will be part of your responsibilities. You will act as a key liaison for both internal and external stakeholders, building influential relationships along the way. Providing detailed, analytical, and well-documented reports on recruitment activities and outcomes will help in tracking progress and success. In terms of desired skills and experience, you should possess excellent communication, presentation, and interpersonal skills with a high level of motivation and drive. Proven experience in IT industry recruitment, along with a deep understanding of technical roles, is essential. Familiarity with recruitment/HR software and tools is a must, and the ability to manage stakeholders effectively, with a solution-oriented and process-driven approach, will be beneficial. Strong decision-making and leadership skills are required to lead recruitment efforts and drive results effectively.,

The ideal candidate should possess a minimum of 5-6 years of experience in Enterprise/Corporate Sales within the Telecom/IT Hardware industry. In this role, you will be responsible for developing new sales opportunities from inception to completion, including proactive prospecting and outbound prospecting. Your primary focus will be on nurturing existing accounts and identifying upsell opportunities within a pool of global accounts. Key responsibilities include prospecting and selling to new customers at the Key Account level, meeting revenue and new logo goals set by the manager, and building strong relationships with prospects to convert them into new customers. You will work closely with other departments to ensure effective communication and cooperative working relationships. Additionally, you will be responsible for effective account and pipeline management, providing regular reports to the manager on activity, productivity, revenue performance, and account/prospect status. You will also be required to prepare accurate sales forecasts, lead meetings and presentations with key decision-makers, and actively seek out new sales opportunities through networking efforts. Participation in exhibitions or conferences on behalf of the company, negotiating and closing deals, handling complaints or objections, and owning the complete sales cycle from prospecting to collections will be part of your role. This position is permanent and offers benefits such as health insurance, performance bonuses, and a day shift schedule with in-person work location. If you meet the above criteria and are looking to grow your career in Enterprise/Corporate Sales, we encourage you to apply for this exciting opportunity.,

Wipro Limited is a leading technology services and consulting company dedicated to creating innovative solutions that cater to the most intricate digital transformation requirements of clients. With a comprehensive range of capabilities in consulting, design, engineering, and operations, Wipro assists clients in achieving their most ambitious goals and establishing sustainable, future-ready businesses. The company, with a workforce and partners spread across 65 countries, is committed to helping customers, colleagues, and communities thrive in a constantly evolving world. For more information, please visit www.wipro.com. As a part of the responsibilities associated with this role, you will be expected to: - Develop a business development strategy for the telecom B2B space. - Analyze, infer, and interpret customer requirements to develop responses for RFPs and other documents. - Identify opportunities for customer transformation by evaluating current network infrastructure. - Create a target operating model and determine staff sizing based on specific guidelines and customer needs. - Collaborate with leading networking OEMs such as Cisco, Juniper, and Aruba as per customer requirements. - Engage in customer discussions and workshops to identify needs and areas for improvement in network solutions. - Participate in proactive account pitches, opportunity identification, and leverage account teams, partners, and leadership. - Work with the Solutions team and OEMs to develop promotional materials and Go-to-Market strategies. - Explore additional solutions and services for Telecom enterprise customers like IoT, 5G, hybrid cloud, and security with support from respective practices. The ideal candidate for this role should possess the following qualifications: - Minimum 15 years of experience in Sales, presales, or business development. - At least 5 years of experience in the telecom and Networking domain with a focus on managed network services. - Prior experience in responding to large networking RFPs and developing win strategies. - Understanding of clouding networking, wireless solutions, routing and switching technologies. - Knowledge of network security, voice, collaboration platforms, and industry trends. - Excellent presentation skills, positive attitude, and flexibility. - Ability to collaborate with cross-functional teams and lead new offering development. - Strong communication skills, both oral and written. - Good interpersonal skills for working with customers and internal stakeholders. - Familiarity with Telco B2B operating models and other solutions related to network infrastructure. Wipro envisions a modern, reinvented future and is actively seeking individuals who are inspired by the idea of constant evolution and reinvention. If you are someone who thrives on change and is passionate about personal growth and career development, Wipro offers a dynamic environment where you can design your own reinvention. Join us to realize your ambitions and be a part of a purpose-driven organization that encourages innovation and self-improvement. Wipro welcomes applications from individuals with disabilities.,

Hiring: International Voice Process Customer Support (International BPO) Location: Jaipur / Gurugram (Work from Office) Shift Timings: US Rotational Shifts (24x7) Working Days: 5 Days a Week (2 Rotational Offs) Transport: 2-Way Cab Facility Joiners: Only Immediate Joiners will be considered Eligibility Criteria: Freshers or Minimum 6months' experience in International Voice - Customer Support Freshers with excellent communication skills can also apply Key Skills Required: Customer Handling and Inbound Call Management Understanding of CSAT, AHT, and BPO Metrics Excellent verbal communication in English Ability to deliver results under pressure Salary: Up to 3-4 LPA Contact for Further Details: Zainab: 9251688430

About the company Innominds is an AI-first, platform-led digital transformation and full cycle product engineering services company headquartered in San Jose, CA. Innominds powers the Digital Next initiatives of global enterprises, software product companies, OEMs and ODMs with integrated expertise in devices & embedded engineering, software apps & product engineering, analytics & data engineering, quality engineering, and cloud & devops, security. It works with ISVs to build next-generation products, SaaSify, transform total experience, and add cognitive analytics to applications. For more information, please visit: www.innominds.com Position: Backend Java Developer - (GCP, AWS) & Telecom Location: Bangalore (Hybrid model) Education : BE OR B. Tech or MCA or M. Tech only Interview rounds : 1st Technical : Virtual, 2nd Technical F2F, 3rd VP level F2F. Experience: 8 plus Please share your updated resumes to kjallepalli@innominds.com Tech-Stack and Engineering Tools: Programming: Java, GO gRPC Apis, REST Apis and tools like Postman, Swagger etc Databases: Caching Databases (Redis), SQL DB, NO-SQL Messaging Queues (Kafka or RabitMQ or Pub/Sub) API Gateway (Kong or Istio or AWS Api Gateway) Cloud Platform: AWS and services Unit testing framework for Java (like JUnit) and GO Lang Prometheus, Data Collector frameworks Scripting Languages: Python, Bash, or PowerShell Engineering Process Tools: Dockerization, Kubernetes, GIT, Jenkin, Jira, SonarQ Responsibilities: 1. Design and development of distributed application services, microservices and scalable database systems. 2. Design, Build and deploy application services for a highly scalable cloud based software platform. 3. Define, Design and implement gRPC and REST APIs. 4. Application development using Java/GoLang, Messaging Queue, Caching DB, SQL and NOSQL Databases. 5. Integration with multiple 3rd party application systems using gRPC, REST Apis or/and messaging queues 6. Defining development test strategy and test scenarios and performance component testing and unit testing. 7. Automate unit testing, perform static code analysis using tools like SonarQ, adhere to coding guidelines and enhance code coverage and submit test reports. 8. Follow CI/CD workflow and processes to ensure it meets the software engineering standard and well verse with tool like Jira, GIT, Jenkin, Kubernetes Engine etc 9. Implement and enforce software security best practices in both software development and deployment 10. Work with cloud platform engineering teams to quickly iterate on and deploy application components. 11. Self Managing Engineer and work with other cross-functional teams to streamline processes and enhance collaboration on design specifications to iterate on feature development 12. Establish a disciplined development and deployment process so that software ships on time and at a very high level of quality. Validate and deliver high quality code using tests. Requirements: 1. 8+ years experience in professional software development using OOP and distributed microservices. 2. Masters or Bachelor's degree in Computer Science, Engineering or related field. 3. Programming capabilities with experience in Java or/and Go Language. 4. Experience in developing microservice using spring-boot framework or using GO lang framework 5. Prior working experience in messaging broker such as Kafka or/and Pub/Sub to build event driven microservices architecture and solutions 6. Excellent knowledge and implementation skills of data schema design and developing efficient SQL queries. Strong experience building services using SQL DB. 7. Working knowledge of stream processing systems and message queues like Kafka, pub-sub. 8. Experienced in gRPC & REST API design and interface design across different network layers. 9. Experience in building stable and scalable server components/features preferred. 10. Distributed systems knowledge for massive horizontal scaling. 11. Working experience on using GIT, kubernetes, docker, jenkin pipeline and AWS 12. Should have quality focus with demonstrable skills using test frameworks. 13. Highly collaborative, with excellent communication skills. 14. Nice to have an understanding of 3GPP standards and 4G/5G network integrations Regards, Kiran Kumar Jallepalli - Innominds (Please connect me on LinkedIn)

Description: We are looking for an experienced Product Owner with a strong technical background and pre-sales experience to lead product vision, strategy, and execution. The ideal candidate will work closely with stakeholders, development teams, and clients to ensure successful delivery of product features and enhancements aligned with business goals. Requirements: Proven experience as a Product Owner, ideally with pre-sales exposure. Strong understanding of Agile methodologies, user story creation, and backlog management. Excellent communication, stakeholder management, and presentation skills. Technical background with the ability to understand and discuss architecture and system design. Experience working closely with cross-functional teams including development, sales, and marketing. Ability to manage multiple priorities in a fast-paced environment. Job Responsibilities: Understand and implement team goals in alignment with the circle and value stream vision. Manage product backlogs, define roadmaps, and support experimentation efforts to refine deliverables. Convert high-level requirements into detailed user stories with clear acceptance criteria. Prioritize user stories and participate in sprint planning and release management. Act as the voice of the end-user; ensure solutions are user-centric and meet business needs. Maintain transparent communication with development teams, stakeholders, and customers. Contribute to business readiness activities and change adoption strategies. Provide continuous feedback on development progress and identify improvement opportunities. Support pre-sales engagements by articulating product vision, scope, and business processes. Conduct onboarding sessions and collaborate on solution presentations for potential clients. What We Offer: Exciting Projects: We focus on industries like High-Tech, communication, media, healthcare, retail and telecom. Our customer list is full of fantastic global brands and leaders who love what we build for them. Collaborative Environment: You Can expand your skills by collaborating with a diverse team of highly talented people in an open, laidback environment — or even abroad in one of our global centers or client facilities! Work-Life Balance: GlobalLogic prioritizes work-life balance, which is why we offer flexible work schedules, opportunities to work from home, and paid time off and holidays. Professional Development: Our dedicated Learning & Development team regularly organizes Communication skills training(GL Vantage, Toast Master),Stress Management program, professional certifications, and technical and soft skill trainings. Excellent Benefits: We provide our employees with competitive salaries, family medical insurance, Group Term Life Insurance, Group Personal Accident Insurance , NPS(National Pension Scheme ), Periodic health awareness program, extended maternity leave, annual performance bonuses, and referral bonuses. Fun Perks: We want you to love where you work, which is why we host sports events, cultural activities, offer food on subsidies rates, Corporate parties. Our vibrant offices also include dedicated GL Zones, rooftop decks and GL Club where you can drink coffee or tea with your colleagues over a game of table and offer discounts for popular stores and restaurants!

Greetings from Foundever! Openings for Training Lead for International Process Total Work Experience - 10 Years Training Experience 2+ years (as Training Lead on Paper) Only BPO/BPM candidates should apply Shifts - US (Mon-Fri) Domain - Telecom (Voice Process) Location - Airoli, Navi Mumbai Work from Office Role & responsibilities Responsible for the Site/Operating Center-wide L&D operations for all programs & clients. Candidates from Telecom process background would be preferable. - US Shifts Responsible for managing the internal operating center/ KPIs for the operating center/site. Responsible for hiring, training, & managing a team of Managers, Training Specialists & Coordinator Responsible for in-class/nesting supervision & coaching for all training staff in the operating center/site. Responsible for the consistency/execution/results/coordination & delivery of New Hire Training, Nesting & BQM for the operating center/site/ Responsible for the throughput & New Hire Attrition as deemed by the upstream processes 0 through end of Nesting + 30 days (varying degrees of accountability). Coaching, Development & Performance Management of the Training Specialists, Training Mangers, Coordinators etc. Responsible for budgetary compliance & maintaining of ratios & hcs. Responsible for consistency & compliance to all mandated tools, templates, formats & reporting guidelines. Preferred candidate profile Plans, project manages, executes & ensures training delivery (New Hire + Ongoing) for clients globally. Coach & Develop training specialists & managers in their core competencies. Observe class, nesting & BQM delivery and lead coach sessions for the group. Proactively engages and manages the operating-center service delivery relationship. Partners with stakeholders to support revenue growth and demands for the operating center. Represents L&D in all relevant strategic and tactical forums; internal & external for the operating center. Partners with Service Delivery/Quality to determine needs and gaps within the operating site. Conducts & leads detailed gaps & needs analysis and post-training assessment initiatives for the program. Proactively seeks to improve Training Delivery for the site via content, context & curriculum analysis. Uses other acceptable ISD/Improvement Methodologies as applicable.. Collate, audit and report out all client related billable/non-billable reports and any and every other reporting requirements via MIS Analyst/Coordinator (by client) Lead special projects or new business developments that require specialized training attention. Maintain updated hiring & resource planners for all the operating center/site. Ensures consistency & compliance to all mandated tools, & reporting guidelines (via Training Specialists/Managers & Coordinator). Ensure updated knowledge of the two key programs at the operating center with self at all times. Ensures the tracking & assessment of the key performance indicators, including attrition & 30-60-90 days performance post nesting for each wave. Creates weekly Learning and development site report. Participates in weekly/bi-weekly performance calls with Enterprise Managers, SD & Client as required Management of the Site Training Budget; people (VTF & Trainers utilization), facilities and equipment. Drive hiring and sourcing. Perform other related duties and assignments as required and as assigned by supervisor or manager. Education: Any Graduate Location: Airoli, Navi Mumbai (Raheja Gigaplex IT Park) Interested candidates can share CV to tejal.mohadikar@foundever.com

Job Description - * Telecom B2B experience minimum - 1 -2 Years ( Airtel / Jio / Vodafone / Any ISP) * Need to have good communication skills * Ready to do 15-20 door knocks & 6-7 quality discussions in a day * Should be able to pitch various Core connectivity & Cloud solutions. Key products are INTERNET LEASED LINE, PRI, SIP TRUNK, SMARTFLO * Basic understanding of wireline Telecom solutions. *Interested candidates share your cv on rakesh.darde@weavings.in or Call on 9920488069

Job Description This role is responsible for managing the client expectations. Strategize with various stakeholders to meet customer requirements. KEY RESPONSIBILITIES Data Science: Develop machine learning models to support recommendation systems and NLP projects; provide actionable insights for product and service optimization. Data Engineering: Build and maintain scalable ETL pipelines, optimize data storage solutions (data lakes, columnar formats), and ensure data accuracy for analytics. Data Analysis and Insight Generation: Skilled in analyzing complex datasets to uncover trends and patterns; generate and present insights that drive strategic decisions and enhance client services. Stakeholder Collaboration: Work with product and service teams to understand data needs and translate them into technical solutions. Working Relationships Reporting to Project Manager External Stakeholders Clients Skills/ Competencies Required Technical Skills Proficiency with Python (Pandas, NumPy), SQL, and Java. Experience with LLMs, LangChain, and Generative AI technologies. Familiarity with ML frameworks (TensorFlow, PyTorch) and data engineering tools (Spark, Kafka). Microservices, CI CD, ML Strong data analysis skills and ability to present findings to both technical and non-technical stakeholders. Proficient understanding of key data engineering concepts, such as data lakes, columnar formats, ETL tools, and BI tools. Knowledge in Machine Learning, NLP, Recommender systems, personalization, Segmentation, microservices architecture and API development. Ability to adapt to a fast-paced, dynamic work environment and learn new technologies quickly. Soft Skills Work in a team/ Independently. Excellent Written Verbal Communication Skills Solid critical thinking and questioning skills. High degree of flexibility - willing to fill in the gaps rather than relying on others Strong communication skills, especially in presenting data insights. Flexibility, problem-solving, and a proactive approach in a fast-paced environment

Skill/Relevant Exp 4+ 6+ 8+ Subcon# JD E2E Architect Yes Yes 2 Sound knowledge on Telecom E2E Architecture with Hands on exp Sound functional knowledge of Java Springboot + React Full stack

About this opportunity: We are seeking a highly skilled Change Manager with expertise in ITIL processes to join our dynamic telecom team. The Change Manager will be responsible for overseeing the entire change management process, ensuring smooth transitions with minimal service disruptions. This role will focus on maintaining high standards of quality and compliance in the implementation of changes to IT/Telecom services, while working closely with technical, operational, and business teams. Key Responsibilities: Change Management Process Lead the end-to-end ITIL-based change management process, ensuring all changes are efficiently handled and follow ITIL best practices. Manage and assess the impact, risk, and scope of all IT service changes within the telecom environment. Review and prioritize changes to minimize disruption to ongoing operations. Change Advisory Board (CAB) Organize and chair Change Advisory Board (CAB) meetings to review significant changes, assess risks, and provide final approvals. Collaborate with cross-functional teams to review change requests, ensuring that all necessary approvals, validations, and testing requirements are met. Telecom Infrastructure Understand and manage changes specific to telecom infrastructure, such as network upgrades, system integrations, and service launches. Ensure telecom service continuity during changes, coordinating with technical teams to mitigate any risks to the network or customer experience. Risk and Impact Assessment Analyze change requests to determine the potential impact on IT services, telecom operations, and customer service. Ensure risk assessments are conducted for all changes and contingency plans are in place. Stakeholder Communication Act as the primary point of contact for all change-related activities within the telecom organization. Continuous Improvement Analyze change management metrics and KPIs to identify areas for process improvements. Key Skills and Qualifications: Bachelor s Degree in IT, Telecommunications, or a related field. ITIL v4 Certification (or v3 equivalent) in Change Management is preferred. 2+ years of experience in change management roles, ideally within the telecom industry or a similar technical environment. Strong understanding of telecom networks, systems, and infrastructure. Proven experience managing large-scale change projects with complex dependencies. Excellent communication and leadership skills to interact with technical teams, business stakeholders, and customers. Strong analytical skills to assess risks and impacts of changes. Experience with ITSM tools (e.g., BMC Remedy) and change management tools. Primary country and city: India (IN) || Bangalore Req ID: 769878

The future is our choice At Atos, as the global leader in secure and decarbonized digital, our purpose is to help design the future of the information space. Together we bring the diversity of our people s skills and backgrounds to make the right choices with our clients, for our company and for our own futures. Skills & Experience: 8+ years of experience in Java and AngularJS development in telecom systems on OSS and BSS applications. Strong expertise in CSTA, SIP, RTP, SRTP, and WebRTC for VoIP call handling. Strong experience in multithreading, performance tuning, and real-time systems. Knowledge of cloud-based VoIP solutions (AWS, Kubernetes, Docker, OpenStack) is a plus. Experience with SDN for network traffic engineering is a bonus. Integrate location-based routing (LoST, PIDF-LO, HELD) Implement XMPP-based messaging for real-time emergency communications. Secure telecom protocols using TLS, IPsec, HTTPS. Collaborate with GIS teams to support geospatial call routing. Maintain and optimize low-latency, high-availability telecom systems Familiarity with SS7, ISUP, and PSTN to IP transition. Preferred Qualifications: Certifications in VoIP, SIP, or Cloud Telecom (Cisco, Avaya, AWS, etc.). Familiarity with services regulations (FCC, NENA, EENA). Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all. Atos is a recognized leader in its industry across Environment, Social and Governance (ESG) criteria. Find out more on our CSR commitment. Choose your future. Choose Atos

The future is our choice At Atos, as the global leader in secure and decarbonized digital, our purpose is to help design the future of the information space. Together we bring the diversity of our people s skills and backgrounds to make the right choices with our clients, for our company and for our own futures. Skills & Experience: 8+ years of experience in Java and AngularJS development in telecom systems on OSS and BSS applications. Strong expertise in CSTA, SIP, RTP, SRTP, and WebRTC for VoIP call handling. Strong experience in multithreading, performance tuning, and real-time systems. Knowledge of cloud-based VoIP solutions (AWS, Kubernetes, Docker, OpenStack) is a plus. Experience with SDN for network traffic engineering is a bonus. Integrate location-based routing (LoST, PIDF-LO, HELD) Implement XMPP-based messaging for real-time emergency communications. Secure telecom protocols using TLS, IPsec, HTTPS. Collaborate with GIS teams to support geospatial call routing. Maintain and optimize low-latency, high-availability telecom systems Familiarity with SS7, ISUP, and PSTN to IP transition. Preferred Qualifications: Certifications in VoIP, SIP, or Cloud Telecom (Cisco, Avaya, AWS, etc.). Familiarity with services regulations (FCC, NENA, EENA). Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all. Choose your future. Choose Atos

Hiring: International Voice Process Customer Support (International BPO) Location: Jaipur / Gurugram (Work from Office) Shift Timings: US Rotational Shifts (24x7) Working Days: 5 Days a Week (2 Rotational Offs) Transport: 2-Way Cab Facility Joiners: Only Immediate Joiners will be considered Eligibility Criteria: Minimum 6months' experience in International Voice - Customer Support Freshers with excellent communication skills can also apply Key Skills Required: Customer Handling and Inbound Call Management Understanding of CSAT, AHT, and BPO Metrics Excellent verbal communication in English Ability to deliver results under pressure Salary: Up to 3-4 LPA Contact for Further Details: Zainab: 9251688430

Req ID: 333550 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Telecom Services Specialist to join our team in Bengaluru, Karn taka (IN-KA), India (IN). Telecom Adminstrator with good Administrative Organizational skills. Process oriented with excellent Communciation to intract with Vendor/ISP. Must have experience in managing Inventory interfacing with Finance Account and ISPs tor Invoicing related clarificatrions. The Telecommunications Associate must have good Administrative and oraganization skills. He is expected to interface with Vendors/ISPS and maintain all the modile devices inventory. Must possess experience with MS Ofiice Main responsibility is to maintain the existing inventory and creates and updates documentation within the Telecommunication area. Telecom Assets to be supported - Mobile devices like Smartphones ( all common models), Data Cards (Dongles), Router Cisco1100 , Aruba Switches 3810/6300- No configuration tasks needed just hardware handling Basic FA skills are needed to understand the Telecom Invoicing process and connects to the local Indian Telecom carrier. [Analyse the Vendor Invoice, maintain Invoice tracker, be the bridge between Finance dept and Carrier. Payment control and billing queries. 1st contact for Finance on inquiries and follow up.] This position assists with the installation of telecommunication devices (e.g., routers, switches, telephony systems and mobile devices for local and remote locations, etc.) He/She installs, maintains, and troubleshoots telecommunications components to resolve user issues and request He/She supports and maintains physical and logical network components. He/She performs duties and tasks (e.g., network moves, adds, changes, fault isolation and resolution, end user support, etc.) within structured environments. Teamwork is essential for this position. Avaya knowledge good to have but not a must Expected Work Timings 09:00 IST 18:00 IST Minimum years of experience - 2-years minimum experience Mandatory Skills: Mobile carrier experience and knowledge, organizational experience (documentation, inventory, Invoicing), Telcom device support experience. MDM knowledge Desired Skills: FA process skills About NTT DATA NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https: / / us.nttdata.com / en / contact-us .

Join our Team About this opportunity: We are seeking a highly skilled Change Manager with expertise in ITIL processes to join our dynamic telecom team. The Change Manager will be responsible for overseeing the entire change management process, ensuring smooth transitions with minimal service disruptions. This role will focus on maintaining high standards of quality and compliance in the implementation of changes to IT/Telecom services, while working closely with technical, operational, and business teams. Key Responsibilities: Change Management Process Lead the end-to-end ITIL-based change management process, ensuring all changes are efficiently handled and follow ITIL best practices. Manage and assess the impact, risk, and scope of all IT service changes within the telecom environment. Review and prioritize changes to minimize disruption to ongoing operations. Change Advisory Board (CAB) Organize and chair Change Advisory Board (CAB) meetings to review significant changes, assess risks, and provide final approvals. Collaborate with cross-functional teams to review change requests, ensuring that all necessary approvals, validations, and testing requirements are met. Telecom Infrastructure Understand and manage changes specific to telecom infrastructure, such as network upgrades, system integrations, and service launches. Ensure telecom service continuity during changes, coordinating with technical teams to mitigate any risks to the network or customer experience. Risk and Impact Assessment Analyze change requests to determine the potential impact on IT services, telecom operations, and customer service. Ensure risk assessments are conducted for all changes and contingency plans are in place. Stakeholder Communication Act as the primary point of contact for all change-related activities within the telecom organization. Continuous Improvement Analyze change management metrics and KPIs to identify areas for process improvements. Key Skills and Qualifications: Bachelor s Degree in IT, Telecommunications, or a related field. ITIL v4 Certification (or v3 equivalent) in Change Management is preferred. 2+ years of experience in change management roles, ideally within the telecom industry or a similar technical environment. Strong understanding of telecom networks, systems, and infrastructure. Proven experience managing large-scale change projects with complex dependencies. Excellent communication and leadership skills to interact with technical teams, business stakeholders, and customers. Strong analytical skills to assess risks and impacts of changes. Experience with ITSM tools (e.g., BMC Remedy) and change management tools. Why join Ericsson What happens once you apply Primary country and city: India (IN) || Bangalore Req ID: 769877

At Amazon, were working to be the most customereccentric company on earth. To get there, we need exceptionally talented, bright, and self driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers Were seeking a Channel Team lead for our Delivery center. In this role you will be responsible for I H S operations at our DCs EDSP mangement. and support the DC manager in performance management and driving the operational plan 7 deliver defined above goal performance. Title: Channel Team Lead Location: Gurgaon, Haryana Essential Functions Account Identification Acquisition: Market mapping and Identification of potential retail stores for time bound Acquisition, induction and onboarding of new accounts (I.H.S stores) in the assigned territory. Account Management: Managing and driving the growth of the Channel partners/stores business with Amazon. Build and execute on a strategic account plan that delivers on key business opportunities for the stores and Amazon. Field Visits: Visiting targeted number of stores on a daily/weekly/monthly basis. Training: Deliver training coaching of Amazon processes, products, operating model and SOPs. Work on the ground to enable network with new product launches and partner with the operations and other teams. Reporting: Maintaining publishing routine reporting on the stores current performance business with Amazon. Publish recommendations and action plans based on data. Reporting the overall Network Health in the assigned territory. Team Management: Building and managing a multi-layer team and manage performance through on-the job coaching and mentoring. Driving team of associates for managing their targets. Set proper expectations, provide clear status communications, and manage relationships with the acquired/assigned stores for a mutual growth. Work with Stores/channel partners to improve operational aspects of their business in providing a great delivery experience and consistently enhance efficiency. Enhance Engagement with accounts to improve business and increase retention. Drive stores against goals (Volume, FTR and other key metrics). Handling day to day operational escalations and be available to round the clock to manage the issues. Internal/External Stake holder management. Support station operations and/or customer deliveries. Essential Skills Strong leadership capabilities and people management skills Ability to work under pressure situations Ability to work in ambiguous situations Good communication skills. Ability to communicate and explain to individuals the team, what needs to be achieved for the Delivery Center /Amazon to achieve its objectives. Listening skills: Gains input and commitment from all involved in delivering their specific part. Strong Bias for great customer service: Engage the Team in developing their understanding of Customer Experience and knowledge of what Customers actually needs/expects. High Ownership: Follows through to ensure the delivery of changes/solutions/services that fulfill the Customer s needs. Analytical Skills: Effectively analyze and interpret information, identifying validating the key facts, including reviewing alternatives to determine advantages and associated risks. Basic Qualifications Bachelor Degree / MBA. Preferably from Sales/Telecom background Advanced Excel and Communication skills Operations/People Handling skills A day in the life Ability to work in ambiguous situations Good communication skills. Ability to communicate and explain to individuals the team, what needs to be achieved for the Delivery Center /Amazon to achieve its objectives. Listening skills: Gains input and commitment from all involved in delivering their specific part. Strong Bias for great customer service: Engage the Team in developing their understanding of Customer Experience and knowledge of what Customers actually needs/expects. High Ownership: Follows through to ensure the delivery of changes/solutions/services that fulfill the Customer s needs. The Ops Manager, leads an operation for +20k packages. Manages On-The-Road execution encompassing to Delivery Service Partners, and Drivers on route and develops strategies to streamline these operations. Leads a team of UTR OTR TLs and +30 Associates, being the owner of solving complex problems and making key decisions and escalations on behalf of their team. Fosters a Culture of Safety. Responsible for protecting service levels monitoring and improving drivers and associates performance. Assembles the right team, assigns the tracking strategy, and controls the operation to ensure timely and successful Last Mile delivery. 1+ years of sales experience Bachelors degree 2+ years of sales experience

ABOUT US Job Title: Delivery Lead (Professional Services) About Circles.Life Founded in 2014, Circles is a global technology company reimagining the telco industry with its innovative SaaS platform, empowering telco operators worldwide to effortlessly launch innovative digital brands or refresh existing ones, accelerating their transformation into techcos. Today, Circles partners with leading telco operators across multiple countries and continents, including KDDI Corporation, Etisalat Group (e), ATT, and Telkomsel, creating blueprints for future telco and digital experiences enjoyed by millions of consumers globally. Besides its SaaS business, Circles operates three other distinct businesses: Circles.Life : A wholly-owned digital lifestyle telco brand based in Singapore, Circles.Life is powered by Circles SaaS platform and pioneering go-to-market strategies. It is the digital market leader in Singapore and has won numerous awards for marketing, customer service, and innovative product offerings beyond connectivity. Circles Aspire : A global provider of Communications Platform-as-a-Service (CPaaS) solutions. Its cloud-based Experience Cloud platform enables enterprises, service providers and developers to deliver and scale mobile, messaging, IoT, and connectivity services worldwide. Jetpac : Specializing in travel tech solutions, Jetpac provides seamless eSIM roaming for over 200 destinations and innovative travel lifestyle products, redefining connectivity for digital travelers. Jetpac was awarded Travel eSIM of the Year. Circles is backed by renowned global investors, including Peak XV Partners (formerly Sequoia), Warburg Pincus, Founders Fund, and EDBI (the investment arm of the Singapore Economic Development Board), with a track record of backing industry challengers. About this role; We are seeking a highly motivated and customer-focused client Delivery Lead to join our growing telecommunications team. In this role, you will be responsible for overseeing the successful delivery of services and solutions to key clients. You will act as the main point of contact for clients post-sale, ensuring services are delivered efficiently, on schedule, and in line with contractual obligations and client expectations. What youll do; Key Responsibilities: Client Relationship Management Serve as the primary contact for assigned clients, building strong, long-lasting relationships. Understand the client s business objectives and ensure alignment with our services and delivery roadmap. Act as a trusted advisor and advocate for the client within internal teams. Service Delivery Oversight Lead end-to-end service delivery processes, including onboarding, provisioning, implementation, and support transitions. Monitor delivery timelines, quality of service, and performance metrics. Collaborate with technical teams to resolve escalations and ensure service continuity. Project Coordination Reporting Manage project timelines, deliverables, and client communications for service launches or major upgrades. Track progress using tools like ServiceNow, JIRA, or other delivery platforms. Provide regular status updates and executive reporting, both internally and to clients. Cross-Functional Collaboration Work closely with Sales, Network Operations, Product, and Customer Support teams to ensure seamless client experiences. Assist in the development of service improvement plans and client success strategies. Contract SLA Management Ensure services are delivered according to contractual Service Level Agreements (SLAs) and Key Performance Indicators (KPIs). Manage renewals, amendments, and change requests in coordination with account managers and legal/commercial teams. Who you will work with; Co-Founders and HODs Engineering Teams External customers/MNOs and vendors What we are looking for; Bachelors degree in Business, Telecommunications, Information Technology, or related field. 10+ years of experience in client-facing service delivery or account management roles, preferably in the telecom or technology sector. Proven ability to manage large enterprise clients and complex delivery environments. Strong understanding of telecommunications services (e.g., voice, data, cloud, managed network services). Excellent communication, problem-solving, and organizational skills. Ability to thrive in a fast-paced and ambiguous environment Proficiency in project management and CRM tools (e.g., MS Project, Jira, Confluence, Smartsheet and etc).

EdgeQ is a leading innovator creating the industry s first 5G Base-Station-on-a-Chip. We have assembled a formidable team of distinguished engineers, domain experts, and top graduates from the world s most selective universities to unlock what has traditionally been a proprietary, expensive and complex solution. It takes great innovative minds to unlock the potential of 5G into transformative products. This is where you come in to be one of the key drivers of this transformation. Role Summary and Responsibilities You will be part of the software team delivering high-performance software for a novel reference platform on an aggressive timeline. You will be part of a team delivering a custom high-performance PHY and RF modules on an aggressive timeline. You will be part of a team that handles design and development of complex low-level SW and FW to enable the development of air interface solutions with focus on L1, Phy and RF functions based on customer driven requirements. Responsibilities include developing signal processing features and algorithms using cutting edge SoC, DSP, Baseband, RF transceiver and WTR engine technologies. You will be contributing to the latest ideas and developments in wireless communication enabling IoT, Vehicular communication(V2X), Augmented Reality, Automated Factories of the future. Are you ready to take the plunge? Job Requirements Strong background in Wireless communication and signal processing Very strong coding & debugging skills in C is must Knowledge of any of the wireless technologies (4G, 5G, WLAN technologies (802.11a/b/g/n/ac/ax)) is a plus. Deep understanding of embedded software engineering principles, and core computer science fundamentals Knowledge of RTOS, compilers, build and source code control tools will be a plus Education & experience:B.Tech Degree in Electronics & Communication, Telecom System Engineering or Computer Science. MS/M.Tech Degree highly desirable Accessibility EdgeQ is an Equal Employment Opportunity (EEO) employer and welcomes qualified applicants from around the world, regardless of their ethnicity, gender, religion, nationality, age, disability, or other legally protected status.

5G PHY Control Firmware Bangalore India Role Summary and Responsibilities Design and develop high quality functional firmware Translate product requirements to FW functional requirements Write detailed FW architecture specification covering functional, performance and KPI aspects Write detailed FW architecture specification covering functional, performance and KPI aspects Develop high level design, low-level design specification Design FW system to handle critical timing/synchronization to meet real-time needs of wireless protocols Closely work with HW architects and system engineers to design HW-SW functional split and interfaces Active part in Customer solution design Functional troubleshooting at product level both in the lab and field Perform effective SW/FW configuration management and release management Support field performance activities and radio conformance tests Job Requirements Strong knowledge of any of the wireless technologies (4G, 5G, WLAN technologies (802.11a/b/g/n/ac/ax)) Strong background in Wireless communication and signal processing Deep understanding of embedded software engineering principles, and core computer science fundamentals RTOS, C and C++, compilers, build and source code control tools; Very strong coding debugging skills in C is must Proficiency debugging embedded software systems Education experience:B.Tech Degree in Electronics Communication, Telecom System Engineering or Computer Science. MS/M.Tech Degree highly desirable 2-12 years experience Wireless PHY, PHY control Firmware design and development Accessibility EdgeQ is an Equal Employment Opportunity (EEO) employer and welcomes qualified applicants from around the world, regardless of their ethnicity, gender, religion, nationality, age, disability, or other legally protected status.

The future is our choice At Atos, as the global leader in secure and decarbonized digital, our purpose is to help design the future of the information space. Together we bring the diversity of our people s skills and backgrounds to make the right choices with our clients, for our company and for our own futures. Skills & Experience: 8+ years of experience in Java and AngularJS development in telecom systems on OSS and BSS applications. Strong expertise in CSTA, SIP, RTP, SRTP, and WebRTC for VoIP call handling. Strong experience in multithreading, performance tuning, and real-time systems. Knowledge of cloud-based VoIP solutions (AWS, Kubernetes, Docker, OpenStack) is a plus. Experience with SDN for network traffic engineering is a bonus. Integrate location-based routing (LoST, PIDF-LO, HELD) Implement XMPP-based messaging for real-time emergency communications. Secure telecom protocols using TLS, IPsec, HTTPS. Collaborate with GIS teams to support geospatial call routing. Maintain and optimize low-latency, high-availability telecom systems Familiarity with SS7, ISUP, and PSTN to IP transition. Preferred Qualifications: Certifications in VoIP, SIP, or Cloud Telecom (Cisco, Avaya, AWS, etc.). Familiarity with services regulations (FCC, NENA, EENA). Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all. Atos is a recognized leader in its industry across Environment, Social and Governance (ESG) criteria. Find out more on our CSR commitment. Choose your future. Choose Atos