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0.0 - 3.0 years
6 - 9 Lacs
Noida
Work from Office
About the Company One97 Communications Ltd., headquartered in Noida, Uttar Pradesh, is a leading Indian multinational technology company renowned for its flagship product, Paytm. Beyond its consumer-facing services, One97 is a trailblazer in providing tailored digital platforms for telecom operators and enterprises across South East Asia, Africa, and Latin America. The company's B2B solutions encompass a wide array of offerings, including: Digital PlatformsFacilitating creation and managing digital services to drive revenue growth. Network ProductsEnabling seamless delivery of digital services to end-users. Direct carrier billing and Master Aggregator platforms One97's global presence spans across the Middle East, Southeast Asia, Africa and Latin America. The company continues to innovate and expand its footprint. About the team: This team involves in making a difference. A lot of contingency and new challenges are encouraged within the team to do stuff that is meaningful for those we serve. We are successful, and our successes are rooted in our people's collective energy and unwavering focus on the employees, and that's how it will always be change management in Social Media. Why join usIf you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users, 21 mn+ merchants, and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants and we are committed to it. Indias largest digital lending story is brewing here. Its your opportunity to be a part of the story! About the Role: We are seeking highly motivated and experienced Account Managers to join our dynamic team and drive sales and revenue growth within key Telco accounts across Africa. These roles will be pivotal in building and maintaining strong client relationships, expanding our product portfolio, and achieving ambitious sales targets. You will be responsible for managing accounts in African territories. This role demands a strategic thinker with a proven track record in the telecommunications sector, specifically within Value Added Services (VAS) and Core Telco products. Job Analysis & Responsibilities: Account Management & Relationship Building Serve as the primary point of contact for assigned MNC Telco accounts. Develop and maintain strong, long-lasting client relationships. Understand client needs and provide tailored solutions. Sales & Revenue Growth Achieve and exceed annual, quarterly, and monthly sales targets. Identify and pursue new business opportunities within existing accounts. Drive revenue growth through strategic account management and sales initiatives. Product Portfolio Expansion Cross-sell and up-sell One97's comprehensive product portfolio, including VAS and Core Telco solutions. Develop and present compelling proposals and presentations to clients. Business Development & Strategy Develop and implement strategic account plans to achieve organizational goals. Identify and analyze market trends and competitor activities. Create and deliver presentations for new business development initiatives.Provide regular reports and analysis to management. Financial ManagementMonitor and manage account collections, ensuring timely recovery of outstanding payments.Maintain accurate records of sales and financial activities. Skilled Required: Excellent sales and marketing skills. Strong business development acumen. Excellent presentation and Excel knowledge. 0-3 years of experience in B2B sales. Candidates should be open to being deputed to Africa once the training is completed. Qualification Bachelor's degree in business administration, marketing, or a related field. MBA Freshers are preferred.
Posted 2 weeks ago
2.0 - 7.0 years
9 - 13 Lacs
Mumbai
Work from Office
Job Role - Sales Team Leader Expectations/ Candidates from Direct Sales, B2B, Telecom, FMGC, Fintech or Device sales domain will be preferred. Experience2-8 years of relevant experience in sales and distribution/ business development. Qualification – Graduation / MBA Matrix The role will report to the Area Sales Manager(ASM) and will have 10-20 field executives as direct reports. Superpowers/ Skills that will help you succeed in this role : 1.Grow Distribution and Market share in the assigned area of operations. 2. Visibility Accountability through Extensive QR & Sound box deployment and sale of the product 3. Identify and Recruit the sales team to align and drive business in the market. 4. Skilled in coaching and mentoring, a quick learner who grasps and puts into application new learned ideas and concepts 5. Plan the market size, span and geographies for FSE 6. Should be able to devise the best methods for communication of plans/targets to the team so as to minimize the expectations vs delivery gap 7. Monitor the Quality parameters as suggested by the management 8. Validate and conduct the audits on the acquisitions and sales done by the team 9. Ensure the team members are in the market where sales & usage are done
Posted 2 weeks ago
2.0 - 5.0 years
1 - 3 Lacs
Ratnagiri, Sangli, Wardha
Work from Office
Sales & Marketing Coordinator for all cities all over Maharashtra Skills & Attitude : Presentation Skills, Client Relationships, Emphasizing Excellence, Energy Level, Negotiation, Prospecting Skills, Meeting Sales Goals, Creativity, Sales Planning, Independence, Motivation for Sales More about this Sales & Marketing Coordinator job: Drive business for the designated channel and geography Identify and motivate suitable channel partners for licensing and activation Achieve the agreed sales targets Identify customers for upsell and cross-sell opportunities Conduct periodic reviews with channel partners Conduct training of new products for agents and channel partners to drive sales Develop and maintain relationships with all the key stakeholders Qualifications : 2+ Years Field sales experience Graduation in any field Local candidate required Must be ok with field sales and team recruitment profile Share your resume on WhatsApp at 8849711957 || Drashti
Posted 2 weeks ago
8.0 - 13.0 years
20 - 25 Lacs
Chennai
Work from Office
Role & responsibilities : Reviewing Operations team performance and gaps to be identified, planned & executed to their best to the organization. Identify Market opportunities and insights: New task opportunities within the client stream and continued engagement with client team and operations team Market visit calendar to be published for each month by the 15th of the previous month & to be shared in the monthly review as plan vs achievement’ Build a 1+1 succession plan for up to OE/OM levels. Have a competency development and execution plan with timelines for self & Team Invoicing & Payment - ensure on time billing & collection that includes variable fee CSAT - Measures Annually, Deep analysis on reasons of areas of concern scored low by the client, Action plan to improve on those areas, follow up in the monthly meeting on progress of the low points to ensure we don’t get poorly scored the next time, Suggesting and implementing ways to improve on other parameters to improve overall scores Wallet Share - Specific to Deep Delivery engagement, continued merchandizing & In store promoter program Cross category task acquisition - new geography task acquisition. Deliver target gross margin to each acquired task Build Consistency with Client Category team to in-store execution, branding, signage & adjacencies to execution Support & execute pure staffing & staff augmentation program pay roll management Strategize and suggest newer execution methods to leverage market insights, cross category, competition learning In addition to above duties and functions any other assignment given by the management occasionally or on a daily basis is to be performed respectively.
Posted 2 weeks ago
2.0 - 6.0 years
2 - 3 Lacs
Bardhaman, Tamluk, Durgapur
Work from Office
Hiring Sales Professional Drive business growth through team productivity and sales target achievement Provide support and guidance to team for business development Conduct market research to identify new business opportunities Sales Support to Team Required Candidate profile Experience: 2+ years of experience in sales, marketing, or business development Strong communication and networking skills Ability to work independently and achieve sales targets CALL: 8128594290 Perks and benefits On Roll Job Attractive Incentive + Bonuses Others
Posted 2 weeks ago
1.0 - 5.0 years
2 - 3 Lacs
Baramati, Solapur, Nasik
Work from Office
Hiring! Manage & enhance relationships with high-performing Team Drive revenue growth by meeting & exceeding sales targets Provide ongoing training, support, and development to the team Identify new business opportunities and expand market presence Required Candidate profile Exp: 1 to 6 Years in the Sales, Marketing & Business Development Excellent Communication Skills Ability to build a high-performing team Strong Networking Skill Kevisha : 88490 20556
Posted 2 weeks ago
1.0 - 5.0 years
4 - 7 Lacs
Hyderabad
Work from Office
Job description We Are Hiring for International voice Profile -: Associate / Senior Associate (Customer Support) Languages req: Excellent English communication Requirement -: Good Communication Skills Exp-: 1- 5 yrs in int voice Shifts: Rotational Location : Bangalore, Hyderabad Responsibilities and Duties: The primary responsibilities of a Customer Service specialist would be: Handling escalations and complex queries. Manage large amounts of incoming and outgoing calls / Emails/ Chats Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Key skills required: Proven customer support experience or experience as a client service representative Excellent communications skills Ability to listen and active problem solving skills Good interpersonal skills Ability to handle pressure Ability to multi-task, prioritize, and manage time effectively Job Type: Full-time Qualification :Higher Secondary(12th Pass) / Any graduates (Note: All the rounds are Held through telephonic) Email : careers@glympsehr.com NOTE: - Please call or whatsapp Manya @ 9606556306 / 6364808230 / 9606521172 and schedule your telephonic interviews !! !!!Thanks & Regards HR TEAM!!!
Posted 2 weeks ago
1.0 - 2.0 years
2 - 3 Lacs
Rajahmundry, Kadapa, Vijayawada
Work from Office
Identify and pursue new sales opportunities Meet and exceed sales targets Present products/services to potential clients Maintain customer relationships Report on sales performance and market trends Required Candidate profile Bachelors degree is Mandatory 1+ year of sales experience Must be a Local Candidate Wiling to do field sales Strong communication and interpersonal skills
Posted 2 weeks ago
0.0 - 6.0 years
1 - 3 Lacs
Ambikapur
Work from Office
Responsibilities: Ensure compliance with safety standards & construction guidelines Oversee civil site construction projects from planning to completion Manage telecom infrastructure installation on-site Maintain safety and quality standards
Posted 2 weeks ago
1.0 - 6.0 years
2 - 4 Lacs
Kolkata
Work from Office
Aviva Life Insurance Direct Channel Kolkata 5 Any BFSI/Sales exp. Only Local Candidates will be consider Contact: Sr. HR Recruiter 9172931753 (WhatsApp your resume/Call) Note: Share References Feel free to connect with me for any query or details.
Posted 2 weeks ago
0.0 years
3 - 3 Lacs
Gurugram
Work from Office
Process - International Voice Process >Any Grad with excellent communication skills can apply >Freshers - 3.5 LPA CTC >Rotational Shifts (Including Night Shifts) 5 Days Working Cab Facilities available Call Vanshita- 9910807579 Required Candidate profile Candidates should have good communication skills and comfortable for night shifts . Candidates should be an immediate joiner Perks and benefits Incentives Cabs
Posted 2 weeks ago
0.0 - 1.0 years
2 - 3 Lacs
Pune
Work from Office
Job Summary - Average communication skills Should be good in both written & verbal communication; must be able to understand & comprehend English Should possess basis analytical-reasoning skills Must have basic knowledge on MS office Good keyboard skills - needs to be able to toggle between many screens with speed and needs to be able to type with speed and accuracy. Self-starter with an ability to work in a team environment. Must be able to handle the stress and pressure of SLAs 25wpm typing speed with 80% accuracy. About Mphasis
Posted 2 weeks ago
0.0 - 3.0 years
2 - 5 Lacs
Gurugram
Work from Office
RESPONSIBILITIES Customer ticket acknowledgement (responsive mode) Reception and qualification Analysis of the customers request by describing the incident in coherence with the elements of the contract Evaluate the importance of the incident to the customer and assigning the processing priority Record Signaling in the OCEANE- Ticketing information system 1 st and second level analysis on tickets Respond to all escalations on a timely manner in line with the Incident Handling Policy Provide updates to the customers per the Incident Handling guidelines Updates include managing updates notifications, Email and Telephone communication Document all troubleshooting and incident management actions via the electronic incident management system in a timely manner Perform technical escalations in line with Incident Handling policy Ensure incidents are routed to the proper next level/organization as part of the incident management processes Key Technical Skills : Working experience and knowledge of Local Area Networks Wide Area Networks, Carrier Networks, different telecom hardware(cisco, juniper) and technology platforms Knowledge of working on SDH and DWDM Fiber optics network Service assurance for high capacity IPLC (International Private Leased Circuit up to 100Gig capacity) P2P & IMPLS circuits in coordination of various national/international service providers & Undersea Submarine Cable System Look after the Severity 1/ Critical catastrophic service Affecting Outages in the Network (TNG/ANG (Lastmile Outages)/IPLC(SEA-ME-WE-4 )) and follow them up to their resolution This role consists of all major planned/unplanned activities of backbone sites Finding Reason of outages of potential and traffic outage related problems Knowledge of IPSEC and GRX networks Knowledge of Protocols BGP , OSPF , IS-IS Strong knowledge of IP Transit network STRENGHS OF THE OFFER International environment with high visibility and strong strategic stakes A close relationship with our clients An approach of co-construction with the teams Being able to learn from OSI layer 1 to layer 4 An environment that encourages initiative and autonomy Multicultural and Multiproduct work environment RESPONSIBILITIES Customer ticket acknowledgement (responsive mode) Reception and qualification Analysis of the customers request by describing the incident in coherence with the elements of the contract Evaluate the importance of the incident to the customer and assigning the processing priority Record Signaling in the OCEANE- Ticketing information system 1 st and second level analysis on tickets Respond to all escalations on a timely manner in line with the Incident Handling Policy Provide updates to the customers per the Incident Handling guidelines Updates include managing updates notifications, Email and Telephone communication Document all troubleshooting and incident management actions via the electronic incident management system in a timely manner Perform technical escalations in line with Incident Handling policy Ensure incidents are routed to the proper next level/organization as part of the incident management processes Key Technical Skills : Working experience and knowledge of Local Area Networks Wide Area Networks, Carrier Networks, different telecom hardware(cisco, juniper) and technology platforms Knowledge of working on SDH and DWDM Fiber optics network Service assurance for high capacity IPLC (International Private Leased Circuit up to 100Gig capacity) P2P & IMPLS circuits in coordination of various national/international service providers & Undersea Submarine Cable System Look after the Severity 1/ Critical catastrophic service Affecting Outages in the Network (TNG/ANG (Lastmile Outages)/IPLC(SEA-ME-WE-4 )) and follow them up to their resolution This role consists of all major planned/unplanned activities of backbone sites Finding Reason of outages of potential and traffic outage related problems Knowledge of IPSEC and GRX networks Knowledge of Protocols BGP , OSPF , IS-IS Strong knowledge of IP Transit network STRENGHS OF THE OFFER International environment with high visibility and strong strategic stakes A close relationship with our clients An approach of co-construction with the teams Being able to learn from OSI layer 1 to layer 4 An environment that encourages initiative and autonomy Multicultural and Multiproduct work environment Hosted Orange Wholesale Intl
Posted 2 weeks ago
1.0 - 2.0 years
3 - 4 Lacs
Chennai
Work from Office
Softenger India Pvt. Ltd is looking for Network engineer to join our dynamic team and embark on a rewarding career journey. Maintaining and administering computer networks and related computing environments including systems software, applications software, hardware, and configurations. Performing disaster recovery operations and data backups when required. Protecting data, software, and hardware by coordinating, planning, and implementing network security measures. Troubleshooting, diagnosing, and resolving hardware, software, and other network and system problems. Replacing faulty network hardware components when required. Maintaining, configuring, and monitoring virus protection software and email applications. Monitoring network performance to determine if adjustments need to be made. Conferring with network users about solving existing system problems. Operating master consoles to monitor the performance of networks and computer systems. Coordinating computer network access and use. Designing, configuring, and testing networking software, computer hardware, and operating system software.
Posted 2 weeks ago
1.0 - 3.0 years
3 - 5 Lacs
Mumbai
Work from Office
Wissen Technology is Hiring fo r Java Developer About Wissen Technology: Wissen Technology is a globally recognized organization known for building solid technology teams, working with major financial institutions, and delivering high-quality solutions in IT services. With a strong presence in the financial industry, we provide cutting-edge solutions to address complex business challenges. Role Overview: We are seeking skilled Java Developers with a strong background in developing scalable, low-latency applications within the financial services domain. The ideal candidate will bring a combination of strong Java programming expertise and hands-on experience with enterprise-grade systems. Experience: 3-5 Years Location: Bangalore Key Responsibilities Design, develop, and maintain complex, high-performance, low-latency Java applications for financial trading platforms. Work on core components using Java 5.0 and above, Spring Framework, and Apache CXF. Develop microservices and RESTful APIs adhering to modern architecture and design principles. Collaborate with cross-functional teams for system design, integration, testing, and deployment. Analyze business requirements, perform impact analysis, and develop scalable technical solutions. Ensure code quality through unit testing, code reviews, and adherence to best practices. Participate in high/low-level system design and architectural discussions. Required Skills: Java (Core Java 5.0+), Spring, Apache CXF Solid understanding of OOPs, Data Structures, Algorithms , and Design Patterns Multithreading and Concurrency in high-volume server-side development Experience with Microservices Architecture Strong knowledge of RDBMS (preferably Sybase ) Hands-on experience in Unix/Linux environments Familiarity with Sales & Trading platforms in Investment Banking / Capital Markets Ability to contribute to both High-level and Low-level Design Strong problem-solving , analytical , and communication skills The Wissen Group was founded in the year 2000. Wissen Technology, a part of Wissen Group, was established in the year 2015. Wissen Technology is a specialized technology company that delivers high-end consulting for organizations in the Banking & Finance, Telecom, and Healthcare domains. We help clients build world class products. We offer an array of services including Core Business Application Development, Artificial Intelligence & Machine Learning, Big Data & Analytics, Visualization & Business Intelligence, Robotic Process Automation, Cloud Adoption, Mobility, Digital Adoption, Agile & DevOps, Quality Assurance & Test Automation. Over the years, Wissen Group has successfully delivered $1 billion worth of projects for more than 20 of the Fortune 500 companies. Wissen Technology provides exceptional value in mission critical projects for its clients, through thought leadership, ownership, and assured on-time deliveries that are always \u2018first time right . The technology and thought leadership that the company commands in the industry is the direct result of the kind of people Wissen has been able to attract. Wissen is committed to providing them with the best possible opportunities and careers, which extends to providing the best possible experience and value to our clients. We have been certified as a Great Place to Work company for two consecutive years (2020-2022) and voted as the Top 20 AI/ML vendor by CIO Insider. Great Place to Work Certification is recognized world over by employees and employers alike and is considered the \u2018Gold Standard . Wissen Technology has created a Great Place to Work by excelling in all dimensions - High-Trust, High-Performance Culture, Credibility, Respect, Fairness, Pride and Camaraderie. Website : www.wissen.com
Posted 2 weeks ago
3.0 - 6.0 years
5 - 8 Lacs
Bengaluru
Work from Office
Wissen Technology is Hirin g fo r Power BI Developer About Wissen Technology: Wissen Technology is a globally recognized organization known for building solid technology teams, working with major financial institutions, and delivering high-quality solutions in IT services. With a strong presence in the financial industry, we provide cutting-edge solutions to address complex business challenges. Role Overview: We are seeking a skilled Power BI Developer to design and develop business intelligence solutions that turn data into actionable insights. You will collaborate with cross-functional teams to understand data requirements and build interactive dashboards, reports, and data models that support strategic decision-making. Experience : 3-6 Years Location: Bengaluru \ Key Responsibilities: Design, develop, and deploy Power BI reports and dashboards Connect Power BI to various data sources including SQL databases, Excel, APIs, and cloud platforms Create data models , DAX formulas , and measures for performance-optimized reports Understand business requirements and translate them into technical specs Automate report refreshes, implement row-level security, and maintain data accuracy Collaborate with stakeholders for UAT, feedback, and enhancements Troubleshoot and resolve reporting/data issues in a timely manner Required Skills: 3-6 years of hands-on experience in Power BI development Strong knowledge of DAX, Power Query (M Language), and data modeling Proficiency in writing complex SQL queries and working with RDBMS (MS SQL Server, Oracle, etc.) Experience working with Excel, CSV, and cloud-based data sources (Azure, AWS, etc.) Familiarity with data visualization best practices Strong communication and stakeholder management skills Preferred Skills Knowledge of Power Platform (PowerApps, Power Automate) Exposure to ETL tools (SSIS, Informatica, Talend) Experience with Agile/Scrum methodology Basic understanding of Python/R for data analysis is a plus Working knowledge of Azure Data Lake , Synapse Analytics , or Data Factory
Posted 2 weeks ago
3.0 - 7.0 years
5 - 9 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
Contract Applications Received 0 Required skills: Collaboration, excellent verbal and written communication skills, as well as the ability to use your initiative; Be senior Revit user, as well as Autocad, Drafting and 3D modelling excellence; Strong knowledge of the Autodesk Revit API and related SDKs; Persistence and determination, and attention to detail; Ability to organise your time and workload; Be flexible and open to change; Have a thorough understanding of computer systems and applications; Full understanding of ISO 19650 Standards, and other BIM protocols and IFC x COBie ways of working; Will be an advantage: Working experience on agile software development projects with short release cycles; Dynamo computational design, to identify areas of improvement / development Telecom background
Posted 2 weeks ago
3.0 - 8.0 years
5 - 10 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
" Job Title: NetSuite Functional and Developer Engineer Job Location: Pan India Job Role: Position Overview: We are seeking a highly skilled and motivated NetSuite Functional and Developer Engineer to join our team. The ideal candidate will possess a strong blend of functional expertise and technical development experience with NetSuite. You will be responsible for the configuration, customization, and optimization of NetSuite to meet the organizations evolving business needs, as well as provide ongoing support and enhancements. Key Responsibilities: NetSuite Functional Expertise: Collaborate with various departments to understand business requirements and translate them into effective NetSuite solutions. Configure NetSuite to align with business processes, including modules like Financials, CRM, Inventory, Sales, and Purchasing. Design and implement custom workflows, dashboards, reports, and saved searches to enhance system usability. Provide guidance and best practices for NetSuite setup, optimization, and continuous improvements. Lead system testing, UAT (User Acceptance Testing), and user training to ensure successful rollouts and adoption. NetSuite Development: Design, develop, and deploy custom scripts, SuiteScripts (1.0\/2.0), and integrations with third-party applications. Customize NetSuite modules and develop new functionality as required by the business. Perform API integrations with external systems using SuiteTalk and RESTlet services. Troubleshoot and resolve NetSuite issues, ensuring minimal downtime and business disruption. Maintain system documentation, including technical specs, configurations, and customizations. Cross-Functional Collaboration: Work closely with finance, operations, sales, and IT teams to understand business needs and deliver tailored solutions. Collaborate with third-party vendors or partners to manage NetSuite integrations and external solutions. Ensure alignment of NetSuite functionalities with overall company objectives and processes. System Maintenance and Support: Provide ongoing NetSuite administration, user support, and troubleshooting. Monitor system performance and implement enhancements or fixes as needed. Stay current with NetSuite updates, patches, and new features, implementing relevant improvements to benefit the business. Qualifications: Bachelors degree in Computer Science, Information Technology, Business, or a related field. 3+ years of experience in NetSuite functional roles and NetSuite development (Javascript, SuiteScript, SuiteTalk, Workflows). Strong understanding of core NetSuite modules, including Financials, CRM, ERP, and eCommerce. Experience with SuiteCloud Developer tools (SuiteScript, SuiteFlow, SuiteBuilder). Knowledge of NetSuite integrations with external systems (APIs, RESTful services). Excellent problem-solving and analytical skills. Strong communication and interpersonal skills, with the ability to work collaboratively in a team environment. Preferred Qualifications: NetSuite certifications (ERP Consultant, SuiteCloud Developer, etc.). Experience in implementing or supporting NetSuite OneWorld. Prior experience with JavaScript, XML, HTML, or other web-based technologies. Familiarity with database management and SQL queries Telecom experience and processes.
Posted 2 weeks ago
4.0 - 8.0 years
6 - 10 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
About Us SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, color, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. What s in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Manage channel partners handling tele calling responsibilities for the assigned Collections portfolio. Role Accountability Execute collection strategy for the site, track performance and give inputs to PM Monitor channel partner performance through a structured review mechanism and ensure appropriate capacity planning Review Portfolio both Qualitatively & Quantitatively at account/NRR/Region / Channel level in order to identify gaps/issues Strategise and segment portfolio churning on dialer prioritizing at various cuts in terms of Payment due date / Occupation segment / billing cycle / Geography / CM & NM / any new product-variants to improve efficiencies and performances Conduct call sampling across portfolio segments in line with the call listening framework and share observations on call and portfolio quality with concerned stakeholders Manage the uptime for all SBI Card collection systems at the vendor site to ensure uninterrupted production and coordinate with Internal stake holders to ensure business continuity in the event of downtime of vendor CRM / Dialer systems /Telecom resources Identify portfolio segments for initiation of legal approaches such as- Mediation, Conciliation, Lok Adalat and arbitration in order to extract on identified accounts and attend all camps as required Ensure Field-referral rates are in line with business-targets by identifying right sets of accounts for TC-retention as well as Field referral, adopting a segmented approach basis past delivery-trends Analyze action codes on daily basis and propose action plan to improve performance and right identification of field referral Ensure necessary training /certifications for tele calling staff in line with compliance requirements Conduct spot audits to ensure adherence to regulatory and internal guidelines on data security in all collection operations at channel partner sites Track performance of all agents on key performance metrics daily to identify any adverse trends either or performance or call-quality or in disciplined behavior e.g. frequent late-logins, uninformed/unplanned leaves, low TOS, non-adherence to compliance guidelines, etc. and take suitable remediation measures Manage agency payouts in line with the business SLA model and ensure billing within defined timelines; Keep track of accuracy in different components of agency payouts--Actual Headcount deployed; PRI Lines, Contest, Team Engagement, etc. Measures of Success Resolution Rate Normalisation Rate Roll back rate KP targets PLI penetration Money collected NFTE productivity Tele Retention rate NFTE training coverage Customer complaints volume Vendor SLA adherence No adverse observations in internal/external audits Process adherence as per MOU Technical Skills / Experience / Certifications Credit Card knowledge along with good understanding of Collection Processes Knowledge of dialer strategies Experience of managing large distributed vendor teams Competencies critical to the role Stakeholder Management Result Orientation Process Orientation Problem Solving Skills Qualification Post-Graduate/Graduate in any discipline Preferred Industry Credit Card
Posted 2 weeks ago
4.0 - 12.0 years
6 - 14 Lacs
Pune
Work from Office
Wissen Technology is Hiring fo r Business Analyst Data Governance - Private About Wissen Technology: Wissen Technology is a globally recognized organization known for building solid technology teams, working with major financial institutions, and delivering high-quality solutions in IT services. With a strong presence in the financial industry, we provide cutting-edge solutions to address complex business challenges. Role Overview: We are looking for a highly motivated Business Analyst Data Governance to join the Data & Analytics Group (DAG) at Wissen Technology. In this role, you will be responsible for driving data governance initiatives across private investment domains, ensuring high-quality, traceable, and well-managed data across the organization. Experience : 4 -1 2 Years Location: Gurugram. Key Responsibilities Review and resolve data quality issues within Investment Management (IM) data architecture. Drive the implementation of data governance frameworks as part of ongoing projects. Collaborate with data owners and cross-functional teams to identify and address root causes of data issues. Manage the onboarding of data from various internal and external sources into central repositories. Define and implement data quality rules in collaboration with stakeholders and IT teams. Analyze business processes and data flows to identify and implement productivity enhancements. Document business requirements and data-related use cases. Oversee change control processes and support UAT activities. Proactively identify and escalate data issues. Support broader Data & Analytics Group (DAG) initiatives. Required Skills: Strong collaboration skills with both business and technology teams. Proficient in data analysis and tracing data lineage across systems. Experience working across complex organizational structures and virtual teams. Self-starter with strong problem-solving, multitasking, and prioritization abilities. Ability to work independently while contributing effectively in team settings. Excellent communication and stakeholder management skills. Key Qualifications: Strong domain knowledge in investment banking and financial data. 4-12 years of experience in financial services or investment/asset management. Hands-on experience with SQL for data analysis and profiling. Familiarity with coding (Python is a plus). Experience with BI tools like Tableau and Power BI is preferred. The Wissen Group was founded in the year 2000. Wissen Technology, a part of Wissen Group, was
Posted 2 weeks ago
5.0 - 8.0 years
7 - 10 Lacs
Bengaluru
Work from Office
Wissen Technology is Hiring for Snowflake / Cloud Database Developer About Wissen Technology: Wissen Technology is a globally recognized organization known for building solid technology teams, working with major financial institutions, and delivering high-quality solutions in IT services. With a strong presence in the financial industry, we provide cutting-edge solutions to address complex business challenges. Role Overview: We are seeking a highly skilled and experienced Snowflake / Cloud Database Developer with a strong background in modern data warehousing, cloud database technologies, and ETL development. The ideal candidate should have deep expertise in Snowflake, strong SQL and performance tuning skills, and experience with modern data platforms like Databricks and Spark. Experience: 5-8 Years Location: Bangalore | | Mumbai Key Responsibilities: Design, develop, and maintain scalable and efficient data pipelines and workflows in Snowflake and other cloud-based data platforms. Optimize performance and scalability of data models and queries in a cloud data warehouse environment. Perform data modeling , database design, and data integration to support business intelligence and analytics. Collaborate with data engineers, analysts, and business teams to gather requirements and translate them into technical solutions. Participate in the development of detailed technical documentation including system architecture, data flows, and pipeline specifications. Work closely with global teams in agile environments to deliver high-quality, production-grade solutions. Required Skills: 48 years of experience in data engineering, data warehousing, or cloud database development. Strong hands-on experience with Snowflake cloud data warehouse . Solid knowledge of data modeling , database architecture , and ETL pipeline design . Deep understanding of SQL with strong debugging and performance tuning capabilities. Experience in developing and maintaining data pipelines in complex environments. Exposure to Spark and Databricks is highly desirable. Familiarity with cloud ecosystems, especially Azure (preferred) or other cloud platforms. Experience working in global teams and large-scale, enterprise-grade environments. Strong understanding of SDLC methodologies and commitment to software quality and best practices . Good to Have: Knowledge of Delta Lake , Azure Data Factory , or BigQuery . Experience with CI/CD pipelines and data governance best practices. Exposure to Agile development methodologies and tools like JIRA, Confluence, Git, etc.
Posted 2 weeks ago
5.0 - 10.0 years
7 - 12 Lacs
Mumbai
Work from Office
*instinctools is a software development company that provides custom software solutions for businesses of all sizes. Our team works closely with clients to understand their specific needs and provide personalized solutions that meet their business requirements. We are looking for an L1/L2 Support Engineer to work on our customer s projects, specifically located in the Powai area of Mumbai . Our customer is one of the most prominent Tech Startup, recognized in France and abroad for its technical leadership and its open-source contributions. It is also a worldwide leader in the space of software defined storage. Has over 300 customers in more than 30 countries, and they include some of the largest telecom operators and banks in the world, many TV stations, and over 30 hospitals. As a Support Engineer , you will : provide integration support and consulting for our on-premises file and object storage platform and multi-cloud data controller; help and guide the customers on technical and functional challenges; dive into several Open-Source stacks; partake in R&D projects at different stages (requirements, technological barriers, product evolution, prototype testing); prove new and disruptive solutions. Qualification: you have a Bachelor level or 5 years experience; you are an experienced Linux sysadmin and looking to expand your expertise in technologies that drive today s market. You are also curious of the bigger picture, wanting to expand your knowledge above and beyond the server; you have a good understanding of hosting environments and the data path from the disk to the user; you are passionate about these technologies: Linux / Kubernetes / Docker / ELK / Redis / MongoDB / SaltStack / Ansible / S3, you care about the customer s experience and have a strong desire to join bold and skilled coworkers; you have a great team spirit; you can communicate clearly, positively and efficiently with customers, partners and co-workers; you know how to submit substantiated product defect reports and change requests to our engineering team; you know how to communicate high level overviews of technical issues to a non-technical audience; you can manage multiple tasks and projects simultaneously in a fast-paced environment; you can follow, improve, and create high-quality procedures and documentation. Must have: in-depth Linux system administration experience (4+ years experience); in-depth understanding of Linux Operating System architecture; significant understanding of x86 hardware, including RAID architecture and file systems; scripting: Shell, Python and/or Perl; configuration Management tools (SaltStack and Ansible preferred); management of large/high availability distributed environments; experience of storage systems (NAS, SAN, object storage); experience of large distributed high availability environments knowledge of S3 and REST APIs; knowledge of Docker and Kubernetes; ability to work in a distributed and diverse team; full English proficiency (Written and Spoken). Soft Skills: communicate clearly, positively and efficiently with users, partners and co-workers; submit substantiated product defect reports and change requests to the engineering team; communicate high level overviews of technical issues to a non-technical audience; follow, improve, and create high-quality procedures and documentation; English and Hindi proficiency (Written and Spoken). We offer: official employment, benefits; indian business hours and flexible working time; regular trips in Paris; professional and ambitious team; growth and development prospects in the company where your activity and ambitions will be rewarded! Join us and be part of a team that is changing the world through technology. Important Notice Regarding Your Personal Data Security At *instinctools, we take the security of your personal data very seriously. Please be informed that all official communication, offers, and correspondence from *instinctools are conducted only through our verified company resources, including: Official Email Domain: @instinctools.com Company Website: https://www.instinctools.com Important Reminder: *instinctools will NEVER ask for sensitive personal or financial information, including: Bank account details Credit/debit card numbers Passwords or PINs If you receive any suspicious requests claiming to be from *instinctools via unofficial channels (e.g., personal emails, social media DMs, or phone calls), please: Do not respond or share any information. Report it immediately to compliance@instinctools.com or your official contact. Your trust and security are our top priorities. For any questions, always verify through our official channels. Thank you for your attention and cooperation. share Varvara Konik Recruiter
Posted 2 weeks ago
5.0 - 10.0 years
7 - 12 Lacs
Pune
Work from Office
22Job_Description":" About The Company: iLink Digital is a Global Software Solution Provider and Systems Integrator, delivers next-generation technology solutions to help clients solve complex business challenges, improve organizational effectiveness, increase business productivity, realize sustainable enterprise value and transform your business inside-out. iLink integrates software systems and develops custom applications, components, and frameworks on the latest platforms for IT departments, commercial accounts, application services providers (ASP) and independent software vendors (ISV). iLink solutions are used in a broad range of industries and functions, including healthcare, telecom, government, oil and gas, education, and life sciences. iLink expertise includes Cloud Computing & Application Modernization, Data Management & Analytics, Enterprise Mobility, Portal, collaboration & Social Employee Engagement, Embedded Systems and User Experience design etc. . Requirements Technical Skills: \u2756 Must Have : 5+ years of Work Experience Strong work experience with CSS, HTML5,Angular 15+ [ min 2 years] Strong work experience on core JavaScript/Typescriptknowledge [ min 2 years] Knowledge of REST Web API [ min 1 years] The candidate should have experience with anyCI/CD platform. The candidate should be proficient and able towrite unit tests for systems like angular or react using test frameworks \u2756 Good to Have : Experience with Node.js, NEST.js, NX,Node-frameworks Knowledge / experience of backend technologies(Prisma, PostgreSQL, etc.) Experience with Cloud Platforms [Azure/GoogleCloud/AWS] Google Kubernetes VSTS (AzureDevOps), TDD, and Frontendapplication architecture best practices \u2756 SoftSkills : Good written and oral communication skills Good team player Clean Code approach Should have strong experience in Agilemethodology \u2756 Key Functions : Candidate should be independent individualcontributor Candidate should be able to handle/maintain theexisting project modules and create new as needed. Candidate should be confident to take newdevelopment and do software delivery on time. Candidate should understand & suggest designchanges if required Benefits Competitive salaries Medical Insurance Employee Referral Bonuses Performance Based Bonuses Flexible Work Options & Fun Culture Robust Learning & Development Programs In-House Technology Training
Posted 2 weeks ago
5.0 - 10.0 years
7 - 12 Lacs
Pune
Work from Office
22Job_Description":" About The Company: iLink Digital is a Global Software Solution Provider and Systems Integrator, delivers next-generation technology solutions to help clients solve complex business challenges, improve organizational effectiveness, increase business productivity, realize sustainable enterprise value and transform your business inside-out. iLink integrates software systems and develops custom applications, components, and frameworks on the latest platforms for IT departments, commercial accounts, application services providers (ASP) and independent software vendors (ISV). iLink solutions are used in a broad range of industries and functions, including healthcare, telecom, government, oil and gas, education, and life sciences. iLink expertise includes Cloud Computing & Application Modernization, Data Management & Analytics, Enterprise Mobility, Portal, collaboration & Social Employee Engagement, Embedded Systems and User Experience design etc. . Requirements Qualification/Experience: B.Tech/B.E in Engineering with 5+ years of relevant experience. SpecialKnowledge and Skills: TechnicalSkills: Knowledge of software architecture & design preferred Experience with agile software development processes (specifically SCRUM) Knowledge of configuration management Knowledge of and adherence to software quality principles Knowledge of Information Engineering (Databases, Data management Processes) Application Development Skills: Mandatory: Should have in-depth hands-on experience in C#.NET (.NET 4.5 or higher) Experience in ASP.NET Experience in WCF and Web APIs Experience in JavaScript and JQuery Strong in OOPs Concepts Strong in writing queries against databases such as SQL server Experience in C++ , MFC, COM on Windows Understanding of Design Patterns Must have experience working with: IDE like Visual Studio Source code repository like TFS or SVN Good to Have:
Posted 2 weeks ago
6.0 - 10.0 years
8 - 12 Lacs
Pune
Work from Office
SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, color, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. What s in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Cluster Sales Manager (CSM) in Distribution Sales team of Open Market, is responsible for sales of various SBI Card products in an assigned Cluster/state in the country. This role manages different channels being used to source as in Open Market, Cobrand Distribution, Tele Calling Centers, Digital Acquisitions & LG partners. In terms of geographical spread, a Cluster is a large state or a group of few smallers states and its defined as per the SBI Card Open Market Structure. A CSM leads a large team of upto 15+ FTEs, 1000-3000 NFTEs responsible for customer acquisiton through all channels available. The team span under this role would be a group of ASMs/RSMs and the extended team of NFTEs comprising of Relationship Executives (RE), Tele Calling Agent, Relationship Managers (RMs/TLs), Unit Managers and Back end team. CSM is a focal point for driving all the business goals & priorities in the cluster/state & defines the location, channel wise execution strategy. He is tasked a critical responsibility to manage good relations with all the Cobrand Partners, Organised Open Market Distribution heads & LG vendors. Role Accountability MOU Achievement (All KRAs as per Goal Sheet) Deliver new accounts annually from the assigned state with desired channel mix & profitable portfolio mix Responsible for sales of Premium Cards with focus cards to boost profitability Cross-sell of various Insurance products Managing the cost of acquisition target, review absolute cost across heads, increase people productivity for optimal cost utilization Drive Digital application sales for enhanced customer experience, strengthen application quality with high E and VKYC penetration Data backed approach to identify profitable, non/less delinquent customer segments/locations to scale up - example : Industry Carded, CAT A sourcing Look out pockets/products driving spends and allign sales stratgies in line Continuous review of city wise market mapping basis bureau reports - look for SBIC market share, Delinquency patterns, - develop new geographies in line Responsible for driving team to achieve their individual KRAs Organized Retail Sourcing- Open Market Sales & Cobrand Distribution Management Increase Retail Sales foot print across cities tapping cost- viable opportunities available with high quality customer walk-ins as in Airports, Premium Malls, Organized retail stores. Build a strong relationship with all partners, manage customer escalations if any, drive high productivity through Face2Face sourcing, fulfilment of customer application Develop opportunity for base variant customer sourcing through high traffic railway & metro stations across the cluster Develop specific sales strategy for respective cobrand partners building volumes from the partners eco-system - BPCL, Landmark, Tata, Nature Basket Needs to maintain strong relationship with all local cobrand partners ; ensure seamless operations across points Ensure there are nill customer issues on reward point redemption in COB products, especially vast BPCL network Focused approach to push premium travel cobrand products - Vistara, Air India from premium spaces, airports Open new locations, cities by identifying profitable sourcing points to help expand SBIC foot print Ensure Daily Visit Report ( DVR ) gets uploaded by ASMs on system as per SLA decided, helps increase engagement with NFTE Keep the brand SBIC visible across the robust and vast sales distribution network which gets managed in the cluster Un Organized Retail, Corporate Sourcing Unorganized retail opportunities identification, plan for immediate, short term sourcing avenues ; low cost, high foot fall avenues Specific/Segmented sourcing plans for specialised set of customers - Doctors, Professionals Corporate sourcing plans - CAT A, CAT B companies gets formulated as a part of Open Market sales strategy. Tele Calling Channel CSMs could have a call center as per the overall telecalling strategy of the Distribution Sales vertical. CSM will be responsible to manage a call center as a channel with ~150+ NFTEs, Dedicated ASMs/RSM Prime KRAs include Right Allocation, Capture Feedback correct, Push higher productivity through blended dailer and manual calling modes Pace up fulfillment of digitally applied customers within TAT for higher customer satisfaction Maintain high standards of Governance Model in the centers to ensure no lapses on companys policies & procedures LG Management Fullfilment to be priortised within TAT via E-VKYC, helps the partner get confidence & high trust Liase with LG RMs for enhancing productivity and output from all LGs Fulfillment, Backend Processing CSMs are responsible to manage fulfilment rates on the soft approved applications, dedicated teams are deployed across every zone where CAF team isnt operational Review backend processes for quality of applications at dispatch, productivity of the shop at all stages Regular meetings, communications being sent on relevant changes to avoid wastage in the funnel at all levels Partnering with Internal Stakeholders : Streamlining complaint management process, revert to all customer escalations within TAT Ensure that proper collaboration happens with stakeholders to close any customer complaint received Ensure all VIP & sensitive cases are handled with due care by the team Partnering with WE team to ensure NFTE lifecycle is managed effectively by all team members and stakeholders Monitor Sales Compliance: Policy adherence, Scorecard Implementation, Audit and Corrective Action Policy Implementation Ensure all Ops partnered process like RTB, ERT curing, ERT upsell/down sell processes are reviewed meticulously to derive optimal efficiencies Work with WE and PSAs to ensure necessary infrastructure is available to the team People Planning and implementing FTE & NFTE hiring across locations as required to meet the MOU targets Identifying and Grooming Critical FTE Talent. Focusing on talent development via Coaching, Mentoring and Training along with HR Driving team connect/review & training with regular and extensive travel in a widespread territory Talent management and second line creation of NFTE s which are critical to our business Driving Key Initiatives & Projects of the Company : Digital Sourcing - Driving team to adopt all New Digital Initiatives of the company by ensuring quick transition of extended sales teams by facilitating adequate trainings BRE Digital Sourcing, key initiative being driven by all CSMs - helps with instant approval, reduces cost Regular identification of cost save opportunities and action, review consolidation for optimised cost benefit output Productivity : To drive the benchmark productivity of all the team members ; including extended NFTE teams- both frontend & backend Introduce, implement and review processes to maximize FTE/NFTE productivity Use all possible avenues to drive productivity through all the open channels/avenues available New Sourcing Avenues/Areas - Business development : Exploration of Potential locations to expand & deploy FTE /PSA Premises & establish long term business growth Remain abreast with competition moves, immediate corrective actions taken basis SWOT Developing tier 2-3 cities basis industry benchmarking, business and market intelligence for higher and profitable sourcing Adherence to Compliance : To ensure teams and processes comply with all regulatory and business compliance policies rolled out by WE and Compliance teams Measures of Success Achievement Of MOU Goals New Accounts Premium Accounts Insurance Cross-Sell COA 4MOB Attrition % Digital Sourcing Team target achievement % of ASMs/RSMs achieving their goals % Conversion Of leads - Inward to Soft approved % of all channels Stake Holder Management - Close collaboration with WE,Operations, FCU, IT & Marketing teams VOC From Partners across formats of operations Complaints resolution - Effective complaint channlesing and resolution on escalations, ensure all complaints are addressed as per agreed SLA/TAT Ensure sales compliance guidelines @ PSA level are adhered to Compliance Technical Skills / Experience / Certifications NA Competencies critical to the role Sales Management, Team Handling, Relationship Management, Analytical skills Qualification PG/MBA (Preferrably) from any recognized and reputed institute Preferred Industry BFSI/Telecom/Any retail sales FMCG, CD etc.
Posted 2 weeks ago
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The telecom industry in India is one of the fastest-growing sectors, providing a plethora of job opportunities for individuals with the right skill set. With the advent of new technologies and increasing demand for connectivity, the telecom job market in India is thriving.
These cities are known for their vibrant telecom industry and offer a wide range of job opportunities for telecom professionals.
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In the telecom industry, a career typically progresses from entry-level roles such as Telecom Engineer to mid-level roles like Network Administrator or Telecom Specialist, and then to senior positions like Telecom Manager or Director. The career path may also include roles such as Solution Architect or Chief Technology Officer for those looking to advance further in their careers.
In addition to telecom-specific skills, professionals in this industry are often expected to have knowledge in areas such as network security, cloud computing, data analytics, and project management. Strong communication skills and the ability to work in a fast-paced environment are also essential for success in the telecom industry.
As you prepare for your telecom job search in India, make sure to showcase your technical skills and industry knowledge during interviews. Stay updated with the latest trends in the telecom sector and demonstrate your passion for the industry. With the right preparation and confidence, you can land a rewarding career in the dynamic telecom industry. Good luck!
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