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1 - 5 years
4 - 7 Lacs
Hyderabad
Work from Office
Job description We Are Hiring for International voice Profile -: Associate / Senior Associate (Technical & customer Support) Languages req: Excellent English communication Requirement -: Good Communication Skills Exp-: 1- 5 yrs in int voice Shifts: Rotational Location : Bangalore, Hyderabad Responsibilities and Duties: The primary responsibilities of a Customer Service specialist would be: Handling escalations and complex queries. Manage large amounts of incoming and outgoing calls / Emails/ Chats Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. Identify and assess customers needs to achieve satisfaction Bui...
Posted 5 months ago
8 - 13 years
18 - 32 Lacs
Gurugram
Work from Office
8+ yrs of exp in Lead the implementation and operations of Oracle BRM 15 in a Cloud Native Environment (CNE) using Docker, Kubernetes, and Helm. Shd have managed end-to-end billing of telecom infrastructure
Posted 5 months ago
5 - 8 years
7 - 10 Lacs
Navi Mumbai
Work from Office
Skill required: Network Billing Operations - Problem Management Designation: Network & Svcs Operation Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? Strong understanding of telecom billing systems, revenue recognition principles, and regulatory requirements. Fraud detection through product UAT 5-6 years of experience in telecom revenue assurance, billing operations, or financial analysis/audit in the telecommunications industry. Experience in pre-bill & post bill validation and complete understanding of bill generation. Experience in reviewing contract and suggesting changes in supportable language. Should have worked on- Revenue Assurance ...
Posted 5 months ago
1 - 3 years
3 - 5 Lacs
Navi Mumbai
Work from Office
Skill required: Network Billing Operations - Problem Management Designation: Network & Svcs Operation Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? ?Telecom background with good knowledge of revenue assurance?Analyzing data to identify trends and opportunities for improvement in day-to-day process and enhance revenue recovery opportunities?Expert knowledge of MS Office products (Excel, Access, PowerPoint)?Good Analytical Skills / Effective communication and presentations skills?Strong planning, Critical Thinking & Creative problem-solving approach is expected What are we looking for? ?Candidate should have strong interpersonal skills and stakeh...
Posted 5 months ago
3 - 5 years
5 - 7 Lacs
Navi Mumbai
Work from Office
Skill required: Network Billing Operations - Problem Management Designation: Network & Svcs Operation Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? We are seeking a detail-oriented and proactive Usage Assurance Analyst to join our team. The primary responsibility of this role is to ensure accuracy in revenue streams by performing thorough reconciliation processes between mediation systems and billers. The ideal candidate will be vigilant in identifying and resolving issues related to usage and revenue, ensuring a seamless experience for our customers.1.Reconciliation:Perform reconciliation between mediation systems and billers to ensure accuracy ...
Posted 5 months ago
1 - 5 years
4 - 7 Lacs
Hyderabad, Pune
Work from Office
Job description We Are Hiring for International voice Profile -: Associate / Senior Associate (Technical & customer Support) Languages req: Excellent English communication Requirement -: Good Communication Skills Exp-: 1- 5 yrs in int voice Shifts: Rotational Location : Bangalore, Hyderabad, PUNE Responsibilities and Duties: The primary responsibilities of a Customer Service specialist would be: Handling escalations and complex queries. Manage large amounts of incoming and outgoing calls / Emails/ Chats Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. Identify and assess customers needs to achieve satisfacti...
Posted 5 months ago
- 2 years
2 - 4 Lacs
Bengaluru
Work from Office
Job description We Are Hiring for International voice Profile -: Associate / Senior Associate (Technical & customer Support) Languages req: Excellent English communication Requirement -: Good Communication Skills Responsibilities and Duties: The primary responsibilities of a Customer Service specialist would be: Handling escalations and complex queries. Manage large amounts of incoming and outgoing calls / Emails/ Chats Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and ...
Posted 5 months ago
1 - 5 years
4 - 7 Lacs
Hyderabad, Pune
Work from Office
Job description We Are Hiring for International voice Profile -: Associate / Senior Associate (Technical & customer Support) Languages req: Excellent English communication Requirement -: Good Communication Skills Exp-: 1- 5 yrs in int voice Shifts: Rotational Location : Bangalore, Hyderabad, PUNE Responsibilities and Duties: The primary responsibilities of a Customer Service specialist would be: Handling escalations and complex queries. Manage large amounts of incoming and outgoing calls / Emails/ Chats Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. Identify and assess customers needs to achieve satisfacti...
Posted 5 months ago
1 - 3 years
3 - 3 Lacs
Bengaluru
Work from Office
We are hiring Tele-communications Expense Management Analyst (Order Fulfilment / Telecom Billing) for Bangalore Location. Designation: Senior Process Executive Experience: 1-3 years Qualification: Any graduate- full time education Shift: Rotational Shifts Notice Period - Immediate to 15 days Location: Bangalore Selected Responsibilities: Collect data and perform analysis of telecom billing, inventory and contractual information. Analyze telecommunications information including invoices, contracts, usage reports, inventory data and CSRs to determine expenses and savings that may achieved. Determine baseline cost factors. Determine compliance with existing services contracts. Conduct analysis ...
Posted 5 months ago
1 - 5 years
4 - 7 Lacs
Hyderabad
Work from Office
Job description We Are Hiring for International voice Profile -: Associate / Senior Associate (Technical & customer Support) Languages req: Excellent English communication Requirement -: Good Communication Skills Exp-: 1- 5 yrs in int voice Shifts: Rotational Location : Bangalore, Hyderabad Responsibilities and Duties: The primary responsibilities of a Customer Service specialist would be: Handling escalations and complex queries. Manage large amounts of incoming and outgoing calls / Emails/ Chats Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. Identify and assess customers needs to achieve satisfaction Bui...
Posted 5 months ago
0 - 5 years
4 - 7 Lacs
Bengaluru
Work from Office
Job description We Are Hiring for International voice Profile -: Associate / Senior Associate (Technical & customer Support) Languages req: Excellent English communication Requirement -: Good Communication Skills Exp-: 1- 5 yrs in int voice Shifts: Rotational Location : Bangalore, Hyderabad Responsibilities and Duties: The primary responsibilities of a Customer Service specialist would be: Handling escalations and complex queries. Manage large amounts of incoming and outgoing calls / Emails/ Chats Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. Identify and assess customers needs to achieve satisfaction Bui...
Posted 5 months ago
3.0 - 8.0 years
8 - 12 Lacs
bengaluru
Work from Office
Hands on experience in Circuit Design implementation of IPs including LDOs, Band Gap reference, Good working knowledgein Current Generators, POR, ADC/DACs, PLLs, Oscillators, Good working knowledge in General Purpose IOs, Temperature sensor, SERDES, PHYs, Good in Die to Die interconnect, High-speed IOs,
Posted Date not available
5.0 - 10.0 years
19 - 48 Lacs
hyderabad
Work from Office
-Working Knowledge of all the BRM modules (Subscription Management, Billing & Invoicing, Payments & Account Receivable, Collections, Integration) - Understanding of BRM Architecture
Posted Date not available
2.0 - 5.0 years
6 - 10 Lacs
pune
Work from Office
Job ID: 202459 Required Travel :No Travel Managerial - No LocationIndia- Pune (Amdocs Site) Who are we? Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $5.00 billion in fiscal 2024. Fo...
Posted Date not available
1.0 - 6.0 years
2 - 5 Lacs
noida, new delhi
Work from Office
UG & Graduates can apply Work Details: 5 Days Working (Rotational Shifts & Week Offs) Both Side Cab Salary: 6-12 months: 28,000 12-17 months: 32,000 18+ months: 36,000 Unlimited Incentives upto - 60k- 70k Shruti Mathur- 7303902860
Posted Date not available
4.0 - 9.0 years
6 - 10 Lacs
chennai, bengaluru
Work from Office
Responsibilities: Must have solid understanding of analog & mixed signal design fundamentals Design of basic analog IPs like LDOs, DC-DC converters, ADC/DACs, PLLs,Oscillators, Temperature sensors, Bandgap references and voltage monitors. Circuit design implementation of SERDES blocks like Transmitter, CTLE, SAL,DLL, Phase Interpolator, DFE and FFE Working Experience in Die to Die interconnect high speed IO designs, HBM, DDRand UCIe protocols. Hands on experience on lower FINFET technology nodes Basic analog layout knowledge especially with FINFET technology Expertise in following tools and standards: Cadence and Synopsys mixed signal design tool flow Requirements: The Candidate should have ...
Posted Date not available
1.0 - 4.0 years
5 - 5 Lacs
noida
Work from Office
Min 6months of exp into international chat process BPO hands on international B2C Chat exp is mandatory Location Noida CTC Up to 5.5lpa US Shifts 2 way Cab Immediate Joiners Only Only Graduates Phone number linked with Aadhar Contact 8769866443 Neha
Posted Date not available
5.0 - 8.0 years
6 - 11 Lacs
navi mumbai
Work from Office
Skill required: Network Billing Operations - Problem Management Designation: Network & Svcs Operation Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Strong understanding of telecom billing systems...
Posted Date not available
0.0 - 1.0 years
3 - 5 Lacs
noida, pune
Work from Office
Any Graduate/Undergraduate, min 6 months in Customer Service in an international BPO. Handling basic Customer queries related to Telecom Bills /Customer Resolution expert Should have excellent Communication / Interpersonal /Comprehension skills. Should have Basic computer knowledge. Candidates should be willing to work in US shift
Posted Date not available
1.0 - 3.0 years
0 Lacs
chennai
Work from Office
Role & responsibilities 1 to 3 years of experience in Telecom Billing and having good communication skills Project management experience is preferable. Good in analytical skills , excel and PowerPoint Preferred candidate profile Shift time - 5 PM to 2.30 AM Work from office - Sholinganallur, Chennai
Posted Date not available
1.0 - 5.0 years
3 - 5 Lacs
pune
Work from Office
Role Highlights: Handle inbound calls/emails to resolve US customer billing issues Understand recurring charges, billing cycles, surcharges, and taxes Deliver excellent communication and quick issue resolution Work with CRM tools and collaborate with internal teams Eligibility: 6 months to 1 year international voice process experience (US process preferred) Strong verbal communication and logical thinking Comfortable with rotational night shifts Perks: Both Way Cab (within transport radius) Loyalty Bonus up to 20,000 Fast-track growth opportunities Interview Rounds: Ops/UAT Round Versant Test (Min Score 58 or 60) Role & responsibilities
Posted Date not available
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