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1.0 - 6.0 years

4 - 5 Lacs

Pune

Work from Office

Hiring: US Voice Process Customer Support (International BPO) Location : Pune (Work from Office) CTC : Up to 4.92 LPA Shift : US Rotational Shifts (247) Perks : 2-way cab facility provided & Loyalty Bonus of 20k Working Days : 5 days working | 2 days rotational off Notice Period : Immediate Joiners Only About the Role We are hiring Customer Support Executives (International Voice) for a leading US Telecom process. This is a great opportunity to work in a dynamic, global environment handling customer queries and support for a major US telecom provider. Eligibility : Experience: Minimum 6 months in International Voice Process (B2C / B2B) Qualification: Graduate / Undergraduate Other: Must have prior experience in an International BPO (voice support) Key Skills: Customer Handling / Customer Support Inbound Calls Management CSAT (Customer Satisfaction) AHT (Average Handling Time) BPO Metrics (Quality, FCR, SLA adherence) How to Apply? Contact: Insha- 8081006422

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4.0 - 9.0 years

6 - 10 Lacs

Bengaluru

Work from Office

Responsibilities: Must have solid understanding of analog & mixed signal design fundamentals Design of basic analog IPs like LDOs, DC-DC converters, ADC/DACs, PLLs,Oscillators, Temperature sensors, Bandgap references and voltage monitors. Circuit design implementation of SERDES blocks like Transmitter, CTLE, SAL,DLL, Phase Interpolator, DFE and FFE Working Experience in Die to Die interconnect high speed IO designs, HBM, DDRand UCIe protocols. Hands on experience on lower FINFET technology nodes Basic analog layout knowledge especially with FINFET technology Expertise in following tools and standards: Cadence and Synopsys mixed signal design tool flow Requirements: The Candidate should have at least 4 years of experience in Analog circuit designand be able to work independently Cadence and Synopsys mixed signal design tool flow Preferred Qualifications: Bachelors or masters degree in electrical engineering or Electronics &Communications.

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1.0 - 5.0 years

5 - 9 Lacs

Bengaluru

Work from Office

KreditMetriX Advisors is looking for Rating Analyst to join our dynamic team and embark on a rewarding career journey Collaborate with cross-functional teams to achieve strategic outcomes Apply subject expertise to support operations, planning, and decision-making Utilize tools, analytics, or platforms relevant to the job domain Ensure compliance with policies while improving efficiency and outcomes

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1.0 - 5.0 years

3 - 5 Lacs

Noida, New Delhi, Delhi / NCR

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Hiring at Tech Mahindra Noida location Salary: 28,000 – 35,000 in hand Rotational shifts and week offs Both side cabs provided Grad\UG with Minimum 1Yr of International BPO experience Excellent communication skills required Nandni- 7291098048

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10.0 - 15.0 years

20 - 30 Lacs

Nagpur

Work from Office

Description: We are seeking an experienced Promotion Expert (Product Owner) with deep domain expertise in Telecom billing systems such as Samson, Ensemble, and related components. The ideal candidate will have strong experience in Promotion and Offer management, Eligibility Engines, and has played a pivotal role in architectural design and system transformation. This is a hands-on leadership role where you will bridge the gap between business needs and technical execution, working closely with stakeholders, development teams, and clients to design scalable and robust promotional solutions. Key Responsibilities: Act as the Product Owner and SME for the promotions and offers domain within the Telecom ecosystem (Samson, Ensemble, etc.). Design, define, and prioritize product features related to promotions, offers, and eligibility logic. Analyze and interpret legacy systems and C codebases to extract and document business logic and requirements. Collaborate with enterprise architects, developers, QA, and operations teams to ensure the design and delivery of high-quality solutions. Lead architectural discussions and contribute to modernization initiatives, balancing legacy support and future-state roadmaps. Be the primary interface with clients, managing expectations, gathering requirements, providing solutions, and identifying business growth opportunities. Drive continuous improvement, innovation, and best practices within the promotion engine domain. Facilitate backlog grooming, sprint planning, and product review sessions. Support UAT, production deployments, and post-deployment issue resolutions. Train and mentor junior team members, serving as a technical and functional anchor. Required Skills & Qualifications: 5+ years of experience with Telecom billing systems (e.g., Samson, Ensemble). Strong understanding of Promotion Engines, Offers Management, and Eligibility Logic within telecom billing systems. Demonstrated experience in analyzing and translating legacy C code into modern, well-documented business logic. Hands-on experience in contributing to or leading system architecture design. Proven ability to act as a Product Owner, managing product backlogs and working in Agile/Scrum teams. Excellent stakeholder management and client communication skills. Strong analytical and problem-solving capabilities. Ability to take ownership and drive initiatives to completion with minimal supervision. Preferred Qualifications (Good to Have): Proficiency in C programming – especially with telecom legacy systems. Prior experience working with modern architecture paradigms like microservices or cloud-native solutions. Knowledge of CI/CD practices, version control (e.g., Git), and DevOps pipelines. Soft Skills: Strong leadership and team anchoring skills. High attention to detail and a commitment to quality. Ability to translate complex technical issues into clear, business-relevant discussions. Proactive, self-driven, and adaptable to dynamic business environments. Requirements: We are seeking an experienced Promotion Expert (Product Owner) with deep domain expertise in Telecom billing systems such as Samson, Ensemble, and related components. The ideal candidate will have strong experience in Promotion and Offer management, Eligibility Engines, and has played a pivotal role in architectural design and system transformation. This is a hands-on leadership role where you will bridge the gap between business needs and technical execution, working closely with stakeholders, development teams, and clients to design scalable and robust promotional solutions. Key Responsibilities: Act as the Product Owner and SME for the promotions and offers domain within the Telecom ecosystem (Samson, Ensemble, etc.). Design, define, and prioritize product features related to promotions, offers, and eligibility logic. Analyze and interpret legacy systems and C codebases to extract and document business logic and requirements. Collaborate with enterprise architects, developers, QA, and operations teams to ensure the design and delivery of high-quality solutions. Lead architectural discussions and contribute to modernization initiatives, balancing legacy support and future-state roadmaps. Be the primary interface with clients, managing expectations, gathering requirements, providing solutions, and identifying business growth opportunities. Drive continuous improvement, innovation, and best practices within the promotion engine domain. Facilitate backlog grooming, sprint planning, and product review sessions. Support UAT, production deployments, and post-deployment issue resolutions. Train and mentor junior team members, serving as a technical and functional anchor. Required Skills & Qualifications: 5+ years of experience with Telecom billing systems (e.g., Samson, Ensemble). Strong understanding of Promotion Engines, Offers Management, and Eligibility Logic within telecom billing systems. Demonstrated experience in analyzing and translating legacy C code into modern, well-documented business logic. Hands-on experience in contributing to or leading system architecture design. Proven ability to act as a Product Owner, managing product backlogs and working in Agile/Scrum teams. Excellent stakeholder management and client communication skills. Strong analytical and problem-solving capabilities. Ability to take ownership and drive initiatives to completion with minimal supervision. Preferred Qualifications (Good to Have): Proficiency in C programming – especially with telecom legacy systems. Prior experience working with modern architecture paradigms like microservices or cloud-native solutions. Knowledge of CI/CD practices, version control (e.g., Git), and DevOps pipelines. Soft Skills: Strong leadership and team anchoring skills. High attention to detail and a commitment to quality. Ability to translate complex technical issues into clear, business-relevant discussions. Proactive, self-driven, and adaptable to dynamic business environments. Job Responsibilities: We are seeking an experienced Promotion Expert (Product Owner) with deep domain expertise in Telecom billing systems such as Samson, Ensemble, and related components. The ideal candidate will have strong experience in Promotion and Offer management, Eligibility Engines, and has played a pivotal role in architectural design and system transformation. This is a hands-on leadership role where you will bridge the gap between business needs and technical execution, working closely with stakeholders, development teams, and clients to design scalable and robust promotional solutions. Key Responsibilities: Act as the Product Owner and SME for the promotions and offers domain within the Telecom ecosystem (Samson, Ensemble, etc.). Design, define, and prioritize product features related to promotions, offers, and eligibility logic. Analyze and interpret legacy systems and C codebases to extract and document business logic and requirements. Collaborate with enterprise architects, developers, QA, and operations teams to ensure the design and delivery of high-quality solutions. Lead architectural discussions and contribute to modernization initiatives, balancing legacy support and future-state roadmaps. Be the primary interface with clients, managing expectations, gathering requirements, providing solutions, and identifying business growth opportunities. Drive continuous improvement, innovation, and best practices within the promotion engine domain. Facilitate backlog grooming, sprint planning, and product review sessions. Support UAT, production deployments, and post-deployment issue resolutions. Train and mentor junior team members, serving as a technical and functional anchor. Required Skills & Qualifications: 5+ years of experience with Telecom billing systems (e.g., Samson, Ensemble). Strong understanding of Promotion Engines, Offers Management, and Eligibility Logic within telecom billing systems. Demonstrated experience in analyzing and translating legacy C code into modern, well-documented business logic. Hands-on experience in contributing to or leading system architecture design. Proven ability to act as a Product Owner, managing product backlogs and working in Agile/Scrum teams. Excellent stakeholder management and client communication skills. Strong analytical and problem-solving capabilities. Ability to take ownership and drive initiatives to completion with minimal supervision. Preferred Qualifications (Good to Have): Proficiency in C programming – especially with telecom legacy systems. Prior experience working with modern architecture paradigms like microservices or cloud-native solutions. Knowledge of CI/CD practices, version control (e.g., Git), and DevOps pipelines. Soft Skills: Strong leadership and team anchoring skills. High attention to detail and a commitment to quality. Ability to translate complex technical issues into clear, business-relevant discussions. Proactive, self-driven, and adaptable to dynamic business environments. What We Offer: Exciting Projects: We focus on industries like High-Tech, communication, media, healthcare, retail and telecom. Our customer list is full of fantastic global brands and leaders who love what we build for them. Collaborative Environment: You Can expand your skills by collaborating with a diverse team of highly talented people in an open, laidback environment — or even abroad in one of our global centers or client facilities! Work-Life Balance: GlobalLogic prioritizes work-life balance, which is why we offer flexible work schedules, opportunities to work from home, and paid time off and holidays. Professional Development: Our dedicated Learning & Development team regularly organizes Communication skills training(GL Vantage, Toast Master),Stress Management program, professional certifications, and technical and soft skill trainings. Excellent Benefits: We provide our employees with competitive salaries, family medical insurance, Group Term Life Insurance, Group Personal Accident Insurance , NPS(National Pension Scheme ), Periodic health awareness program, extended maternity leave, annual performance bonuses, and referral bonuses. Fun Perks: We want you to love where you work, which is why we host sports events, cultural activities, offer food on subsidies rates, Corporate parties. Our vibrant offices also include dedicated GL Zones, rooftop decks and GL Club where you can drink coffee or tea with your colleagues over a game of table and offer discounts for popular stores and restaurants!

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0.0 - 3.0 years

3 - 4 Lacs

Bengaluru

Work from Office

Walk-In Drive at Rivera Telecom Non-Voice Process! Role: Non-Voice Process (Telecom Client) Location: Rivera Manpower Services, Bangalore Walk-in: Ongoing Call to book your slot CTC: 3 – 4.5 LPA Contact: 7829336034 / 7829336202 /8884777961 Eligibility: Freshers and experienced candidates can apply Must have excellent written and verbal communication skills Willing to work in US rotational shifts Graduates/Undergraduates with good typing speed and email etiquette Role & Responsibilities: Assist customers via email/chat in resolving queries Handle billing, invoice support , and payment-related issues Help customers with product upgrades and service changes Provide information about telecom plans, offers, and usage Log and track issues accurately to ensure timely resolution Maintain high levels of customer satisfaction (CSAT) Walk in today and build your career with a leading telecom brand! Warm greetings from Rivera Manpower Services

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7.0 - 10.0 years

10 - 20 Lacs

Pune

Hybrid

Job Description: Senior Manual Test Engineer Position: Senior Manual Test Engineer Experience: 7-10 years Location: Yerwada, Pune Mode of Work: Hybrid Mode Important Note: Minimum of 5 years of experience in the below billing Mediation. Skills Required: CSG Single View Billing Application CSG Intermediate Billing Application Amdocs Billing Solutions Oracle Billing Solutions Manual Testing UNIX & SQL Responsibilities: Conduct manual testing to ensure the quality and functionality of Amdocs and Oracle billing solutions. Develop and execute test plans, test cases, and scripts for various billing systems. Perform system, integration, regression, and performance testing. Identify, document, and track defects and issues to resolution. Collaborate with development and business teams to understand requirements and ensure test coverage. Utilize UNIX and SQL skills to analyze test results and troubleshoot issues. Participate in design and code reviews to provide insights on testability.

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13.0 - 17.0 years

0 Lacs

ahmedabad, gujarat

On-site

You are looking for a Project Manager with 13 to 15 years of overall experience in the Telecom Domain and BSS/OSS Implementation. In this role, you will be responsible for providing leadership and guidance to the project team during the implementation and delivery of complex Telecom Billing consulting projects. Your primary goal will be to ensure high quality and timely delivery within scope and budget to achieve customer satisfaction. As an IC4 level Project Manager, your responsibilities will include ensuring that consulting projects are implemented and delivered with high quality and on time within budget to meet customer satisfaction. You will need to ensure that Oracle's solution aligns with the customer's objectives by incorporating industry best practices. It is essential to apply Oracle's methodologies and policies, adhere to contractual obligations, and minimize risks and exposure for Oracle. Additionally, you will provide direction and mentorship to the project team, influence decisions at the management level of customer organizations, manage project scope, and collaborate closely with the customer to understand and manage project expectations. Oracle, a world leader in cloud solutions, leverages cutting-edge technology to address current challenges. With over 40 years of experience, Oracle partners with industry leaders across various sectors, operating with integrity and a commitment to innovation. The company values an inclusive workforce that fosters opportunities for all individuals to contribute, promoting work-life balance and offering competitive benefits, including flexible medical, life insurance, and retirement options. Oracle encourages employees to engage in volunteer programs to give back to their communities. At Oracle, we are dedicated to supporting individuals with disabilities throughout the employment process. If you require accessibility assistance or accommodation due to a disability, please reach out to us via email at accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States.,

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13.0 - 17.0 years

0 Lacs

noida, uttar pradesh

On-site

You are looking for Project Managers with 13 to 15 years of overall experience in Telecom Domain to provide leadership and guidance to the project team. You will be responsible for implementing and delivering complex Telecom Billing consulting projects, ensuring high quality and timely delivery within scope and budget to achieve customer satisfaction. As an IC4 level Project Manager, your responsibilities include ensuring the successful implementation and delivery of consulting projects by combining industry best practices and adhering to Oracle's methodologies and policies. You will effectively manage project scope, provide direction and mentoring to the project team, and influence decisions at the management level of customer organizations. It is essential to work closely with customers to manage project expectations, ensure Oracle deliverables are acceptable, and minimize risks and exposures. Oracle, a world leader in cloud solutions, values innovation, integrity, and inclusivity. With over 40 years of experience, Oracle empowers its diverse workforce to contribute to global opportunities while maintaining a healthy work-life balance. Competitive benefits, flexible medical, life insurance, and retirement options are offered to support employees. Oracle also encourages community engagement through volunteer programs and is committed to including people with disabilities in the employment process by providing accessibility assistance or accommodation upon request. If you are passionate about leading complex consulting projects in the Telecom Domain, influencing customer decisions, and ensuring high-quality project delivery, this Project Manager position at Oracle offers a dynamic opportunity to contribute to industry-leading solutions and global innovation.,

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1.0 - 6.0 years

4 - 5 Lacs

Pune

Work from Office

Hiring: US Semi Voice Process Customer Support (International BPO) Location: Pune (Work from Office) CTC: Up to 4.92 LPA Shift: US Rotational Shifts (247) Perks: 2-way cab facility provided & Loyalty Bonus of 20k Working Days: 5 days working | 2 days rotational off Notice Period: Immediate Joiners Only About the Role We are hiring Customer Support Executives (International Voice) for a leading US Telecom process. This is a great opportunity to work in a dynamic, global environment handling customer queries and support for a major US telecom provider. Eligibility: Experience: Minimum 6 months in International Voice Process (B2C / B2B) Qualification: Graduate / Undergraduate Other: Must have prior experience in an International BPO (voice support) Key Skills: Customer Handling / Customer Support Inbound Calls Management CSAT (Customer Satisfaction) AHT (Average Handling Time) BPO Metrics (Quality, FCR, SLA adherence) How to Apply? Contact: Insha- 8081006422

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10.0 - 20.0 years

30 - 40 Lacs

Bengaluru

Remote

Thorough understanding of BRM architecture and working on BRM Operations Lead role for minimum 10+yrs. Can do scripting for automating repeated activities in maintaining BRM system. Understands the BRM processes and worked on BRM maintenance projects.

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3.0 - 8.0 years

4 - 7 Lacs

Bengaluru

Work from Office

Number of Openings 2 JL5 - 1 1 JL5 + 4 JL4 - Frontier offshore demands 1 JL5 - PB AM Lead (offshore) 1 JL5 -PVR Lead (offshore) ECMS ID in sourcing stage Assignment Duration 3 years Total Yrs. of Experience 4-10 Relevant Yrs. of experience 4-10 Detailed JD (Roles and Responsibilities) As a Consultant, you are an expert at contributing to different phases of the consulting lifecycle. You will be intensely involved in; you will define the problem, propose and refine the solution. You will also play an important role in the development, configuration and deployment of the overall solution. You will guide teams on project processes, deliverables and contribute to the proposal development, client training and internal capability-building and help detail the project scope. You will have the opportunity to shape value-adding consulting solutions that enable our clients to meet the changing needs of the global landscape. Mandatory skills Required Experience in CSGi SingleView billing application. Configuration and development experience on EPM (proprietary language used in SingleView). Good development skills on PERL programming. Knowledge on Oracle SQL and good hold on Oracle DML. Desired/ Secondary skills Preferred Knowledge on Webservices REST API Unix shell scripting Domain Telecom Billing Max Vendor Rate in Per Day (Currency in relevance to work location) Work Location given in ECMS ID WFO/WFH/Hybrid WFO Hybrid BG Check (Before OR After onboarding) Before Is there any working in shifts from standard Daylight (to avoid confusions post onboarding) YES/ NO NO

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10.0 - 18.0 years

10 - 20 Lacs

Noida

Work from Office

Responsibilities: Manage the IOTA BSS platform, applications and services. Troubleshooting on BSS platform, applications like: Web Servers, Application Servers and Middleware applications (Kafka, JBoss, Tomcat), JSON, APIs (Rest, Soap), LDAP, Docker and Kubernetes. Give technical support to sales, marketing, project managers, and the customer, including pre-sales activities that can control and supervise the BSS platform implementation. Management and implementation of automation scripts. Verify and deploy new software releases Verify and support the implementation of configuration changes. Analyze the risk and impact of a new service element integration or design change. Coordinate and work together with other teams such as L1 support, Engineering, etc. Provide remote support and troubleshooting for integration engineers, customer, and 3rd party; Create, review and update processes and procedures to implement new configuration or fix common issues Actively participate and contribute to the problem management process when necessary; Cover 24x7 On-Call duty on request to support the L1 team Coordinate, support and execute proactive and reactive maintenance activities to ensure that high quality services within agreed SLAs. Create and deliver reports and dashboards of KPIs. Requirements: Bachelor of Science in Telecommunication, Computer Information Systems, or equivalent with a minimum of 3 to 5 years of work experience. Intermmediate knowledge of a choice (two or more would be nice) of techologies used in scalable cloud applications: Web Servers, Application Servers and Middleware applications (Kafka, JBoss, Tomcat), JSON, APIs (Rest, Soap), LDAP, Docker and Kubernetes; Intermmediate Scripting knowledge (Python, Perl, Shell) Basic knowledge of SQL; Database programming would be nice Basic knowlege of Linux Knowledge of English spoken and written at a level sufficient to manage relationships with colleagues and corporate organizations with which it is connected Enteprise platforms architecture and Java programming would be nice Telecom architectures concepts and Networking knowledge would be nice Good knowledge of Virtualization and cloud concepts and hands on experience with public cloud Big Data and Artificial Intelligence / Machine Learning / Deep Learning concept Availability to work on-call Proficiency in English. Ability to react quickly, also very good communication and collaboration skills. Perseverance, interest in documenting and problem solving, practical spirit, advising, helping and developing others, tact, understanding, ambition, self-confidence. Analytical technical thinking.

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10.0 - 15.0 years

8 - 14 Lacs

Pune, Mumbai (All Areas)

Work from Office

10+ years of experience in Full-stack software development Secure RESTful APIs using .NET Core / .NET 6/7/8 (C#) SQL Server API Security Entity Framework Core Azure Agile environment Required Candidate profile Experience with Telecom Expense Management (TEM) systems or telecom billing/inventory platforms Good to have knowledge of newer Angular techniques (Control Flow, Signals) Familiarity with Azure DevOps

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15.0 - 24.0 years

50 - 85 Lacs

Noida, Gurugram

Work from Office

Role : Technical Product Manager Telecom BSS/OSS Job Summary: To play a critical role in shaping the product roadmap for a new AI platform targeted at Tier-1 telecom operators. This is a high-impact, cross-functional role requiring close collaboration with field sales and engineering teams to define and drive product success. Must have deep domain expertise in Telecom BSS/OSS business Process and a strong understanding of next-generation AI technologies. 810 years of hands-on experience with leading telecom CRM platforms such as Oracle Siebel, Amdocs, Netcracker, or Salesforce, and Key Responsibilities: Create and maintain detailed Product Requirement Documents (PRDs) for a new AI platform to be deployed within telecom environments. Define and drive the product feature and functionality roadmap in collaboration with engineering, architecture, and delivery teams. Work closely with field sales teams to gather market insights, validate customer requirements, and align the product vision with telecom business goals. Act as the bridge between engineering and field sales organisation, ensuring timely, accurate, and scalable delivery of platform features. Translate complex telecom use cases (BSS/OSS) into intelligent, AI-powered capabilities, such as customer experience optimization, service orchestration/ fulfillment and network automation. Integrate Agentic AI features (e.g., autonomous agents, self-learning workflows, intelligent recommendations) to enhance operational efficiency and user experience. Ensure alignment with TM Forum Open Digital Architecture (ODA) principles and implement TMF Open APIs to support modular, standards-based integrations. Support go-to-market efforts with product positioning, field enablement, solution demos, and technical documentation. Key Skills and Qualifications: 1518 years of total industry experience, with 8–10 years in telecom BSS/OSS product management or solution architecture. Strong functional knowledge of telecom domains including customer onboarding, CRM, order management, billing, Inventory and service assurance. Deep experience with at least one major CRM platform: Oracle Siebel, Amdocs, Netcracker, or Salesforce (Telco Cloud). Proven track record in creating PRDs, product strategy documents, and feature specifications in enterprise telecom environments. Good to have Hands-on knowledge of AI/ML concepts, especially Agentic AI, and their practical application in telecom workflows. Experience with microservices-based architecture, TMF ODA, and Open APIs. Familiarity with agile delivery methodologies (Scrum/SAFe) and DevOps pipelines. Excellent communication, stakeholder management, and problem-solving skills. Preferred Qualifications: Experience working with Tier-1 telecom operators or global system integrators. Certifications in TM Forum, Product Management, or CRM platforms. Familiarity with event-driven architecture and cloud-native technologies (e.g., Kubernetes, Docker, public cloud platforms). contact us if you meet 80% of Key Skills and Qualifications: Email bdm@intellisearchonline.net M 9341626895

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3.0 - 8.0 years

8 - 12 Lacs

Bengaluru

Work from Office

Hands on experience in Circuit Design implementation of IPs including LDOs, Band Gap reference, Good working knowledgein Current Generators, POR, ADC/DACs, PLLs, Oscillators, Good working knowledge in General Purpose IOs, Temperature sensor, SERDES, PHYs, Good in Die to Die interconnect, High-speed IOs,

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1.0 - 6.0 years

2 - 5 Lacs

Noida, Ghaziabad, Greater Noida

Work from Office

Job Description: We are hiring for Customer Service and Technical Support Executives for a leading US Telecom process. Candidates with prior experience in international voice support, especially in telecom or technical domains, are encouraged to apply. Roles & Responsibilities: Handle inbound customer queries related to telecom services (internet, phone, broadband, etc.) Troubleshoot technical issues and provide accurate solutions Ensure high levels of customer satisfaction and timely resolution Maintain call quality and follow compliance guidelines Work closely with team leads and QA for feedback implementation Eligibility Criteria: Minimum 6 months to 2 years of experience in International Voice Process / Technical Support / Telecom Process Excellent communication skills in English Graduate/Undergraduate both can apply Immediate Joiners Preferred Perks & Benefits: Fixed salary + performance-based incentives Growth opportunities within the organization Paid training and upskilling Safe and reliable both-side cabs Interested candidates can reach out to {Sadhika at 9811174195}.

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1.0 - 5.0 years

3 - 5 Lacs

New Delhi, Gurugram

Work from Office

Job Description: We're hiring Customer Service Professionals for Voice & Chat support with a leading US Telecom Process (Verizon) . If you're passionate about customer experience and have prior BPO exposure, this is your chance to join a global team! Role: Customer Support Voice & Chat (US Telecom – Verizon) Location: Gurgaon (Work from Office) Eligibility: Graduate / Undergraduate Minimum 12 months of experience in International BPO (Voice/Chat) Excellent communication skills (English) Open to work in rotational night shifts & weekends Immediate joiners preferred Salary: 30,000 Inhand + Attractive Incentives To apply, contact: Tia – 9871506393 tia@manningconsulting.in www.manningconsulting.in Ready to make your next big career move? Apply now!

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9.0 - 14.0 years

20 - 35 Lacs

Hyderabad, Bengaluru, Mumbai (All Areas)

Hybrid

Role & responsibilities Job Title: System Integration Testing Specialist - Telecom Job Description: We are seeking a highly skilled System Integration Testing Specialist with extensive experience in telecom functional testing and system integration testing. The ideal candidate will have a strong understanding of OSS and BSS systems, along with hands-on experience in Python and API testing. This role requires excellent SQL knowledge for back-end validations, a thorough understanding of the testing life cycle, and strong stakeholder management and reporting skills. Key Responsibilities: Perform telecom functional testing and system integration testing with a focus on OSS and BSS systems. Utilize Python (preferably with the Behave framework) for automated testing and API validations. Conduct back-end validations using SQL to ensure data integrity and accuracy. Manage the testing life cycle, including planning, execution, and reporting. Collaborate with stakeholders to understand requirements and provide regular updates on testing progress. Qualifications: Minimum of 5 years of experience in telecom functional testing and system integration testing. Strong knowledge of OSS and BSS systems. Proficiency in Python and API testing, with experience in the Behave framework being a plus. Solid SQL skills for back-end validations. Excellent understanding of the testing life cycle and related activities. Effective stakeholder management and reporting skills. Preferred candidate profile

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1.0 - 6.0 years

2 - 4 Lacs

Bengaluru

Work from Office

Job Title: Pricing, Billing, and Finance Analyst Location: Bangalore Department: Finance / Revenue Operations / Commercial Strategy Reports To: Finance Manager / Revenue Operations Lead Job Summary: We are seeking a detail-oriented and analytical professional with strong experience in pricing strategies, billing operations, and financial analysis . The ideal candidate will be responsible for managing pricing models, ensuring accurate billing, and supporting financial reporting to improve profitability and compliance across the organization. Key Responsibilities: Pricing: Develop, implement, and maintain pricing models based on market data, competitive intelligence, and business objectives. Conduct profitability and margin analysis to recommend optimal pricing strategies. Collaborate with Sales, Marketing, and Product teams to define pricing for new products or services. Monitor and evaluate pricing performance, identifying opportunities for price optimization. Billing: Ensure timely and accurate billing processes in line with contracts, SLAs, and compliance standards. Maintain and update billing systems with customer and contract data. Resolve billing discrepancies or disputes by working cross-functionally with sales and customer service teams. Generate and review invoices, credit memos, and reconciliations. Finance & Analysis: Support month-end and year-end financial close processes related to revenue and billing. Assist in budgeting and forecasting activities by providing pricing and revenue-related insights. Prepare financial reports and dashboards to monitor KPIs, trends, and variances. Ensure compliance with internal controls, accounting standards, and regulatory requirements. Qualifications: Bachelors degree in Finance, Accounting, Business, Economics, or related field. 1–5 years of experience in pricing, billing, or finance roles. Strong analytical, problem-solving, and organizational skills. Excellent communication and stakeholder management abilities. Contact Hiring Team. Mallik - 7259027282 Aditya - 9686682465 Rashmi - 7760984460 Vishnu - 7259027295

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8.0 - 13.0 years

4 - 8 Lacs

Bengaluru

Work from Office

: In Scope of Position based Promotions (INTERNAL only) Job Title - Clearing and Settlement Analyst, Associate Location - Bangalore, India Role Description You will be part of Derivative Settlements team; the team aims to process daily pre and post settlements and related activities either manually or STP. Core functions covered within the team is to ensure timely matching of trade confirmations, trade settlement, cash transfers to clients and banks, reconciliation of ledgers with the incoming/outgoing funds. The team is required to understand the fundamentals of the product and underlying instruments and business strategy. You will be responsible for ensuring the operations environment is run in a controlled manner, ensuring that all KPIs are achieved and delivered to the standards agreed. The job holder also needs to ensure the resources both human and technological are managed effectively to ensure that all operational risks are mitigated, there is coverage to ensure any business requirements - standard and non-standard are understood and always met. Job holder needs to manage market-driven flows, understand the client and market needs and be able to manage the team to adapt to these to ensure delivery. Other responsibilities include cross-training, succession planning, preparation of management reports and contributing to departmental initiatives and working with various departments to ensure timely and accurate processing of all activities on a regular basis within the given timelines. What well offer you . 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Ensuring that all trade confirmations are matched in a timely manner, meeting the relevant regulatory requirements on confirmation timeliness. Ensure all the daily pre and post settlements are completed within the agreed timeline Query investigation/resolution which often involves coordinating with Sales, Trading, other DB branches and department members as well as external customers. Liaise with onshore contacts in UK, US & APAC, acting as a primary point of contact for investigation and resolution of any outstanding issues and problems. Diligence, attention to detail and commitment to maintaining a strong control environment. Dedication, drive, and a strong work ethic. Good client relationship management skills understanding the importance of good client service, both external and internal Ability to work under pressure and manage tight deadlines, in an increasingly regulated environment Be a strong team player Reviewing workflows and operating procedures to ensure that they remain up to date and implementing process improvements. Reviewing daily benchmark reports for each of the process lines, investigating benchmark breaches and working towards process improvements/quality enhancements Ensure adequate back-ups created for all critical positions and assist other teams during contingencies (Staff shortage, high volumes etc) To build process documentation, define benchmarks, capacity model, baseline volumes etc. for teams managed Driving Process Improvement through innovation, and involvement of all. Effectively manage risk and foster a robust control environment where team is fully aware of Operational Risk management. Detailed oriented, adaptable to changes in the work environment while maintaining strong teamwork and project ownership. Focus on high-risk transactions and keep all operational guidelines updated Continuously evaluate existing processes, challenging current procedures, and suggesting enhancement as appropriate to improve the efficiency and STP rate Performing UAT testing for all the changes initiated by the team or by internal stakeholders Active involvement in working groups by gathering feedback from end users and providing input to the business on enhancement. Excellent oral and written communication skills would be required to interact with both business and technical stakeholders. Drive project initiatives to increase efficiency Solid knowledge of MS office tools such as Word, Excel, PPT MIS Reporting and performing analysis on settlement breaks Detailed oriented, adaptable to changes in the work environment while maintaining strong teamwork and project ownership. Responsible for the supervision and oversight of a team Performance, Risk Indicators and Service level agreements Responsible for analysis, change and continuous improvement as well as the first or second level escalation point for the team. Responsible for building, fostering, and managing relationships with relevant stakeholders (internal and/or external) and around the more time critical, complex, or regulated tasks. Primary working relationships: Global settlement management Global operations management Internal stakeholders Your Skills and Experience Graduate preferably in Commerce 8 years of experience in Rates & Credit Pre & Post settlement and knowledge of Foreign Exchange settlement is an added advantage. Strong understanding of Settlement framework, Knowledge of the recent CASS regulation, Regulatory rules and & timeliness affecting OTC Derivatives. Strong analytical skills, detail orientation, service commitment, and solid organizational and interpersonal skills. Fluent with English, both verbal and written communication. Ability to work independently, as well as in a team environment. Eye for detail, ability to multitask, and meet strict deadlines. How well support you . About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

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4.0 - 13.0 years

8 - 9 Lacs

Bengaluru

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Candidate should possess deep expertise in telecom billing and revenue processes. Should have hands-on experience with SAP BRIM modules and a strong understanding of telecom-specific requirements such as usage-based charging, subscription models, and convergent billing. Able to Configure and integrate SAP BRIM components: SAP Convergent Charging (SAP CC) for usage-based rating and charging. SAP Convergent Invoicing (SAP CI) for multi-service invoice generation. SAP Subscription Order Management (SOM) for managing telecom subscriptions. SAP FI-CA for contract accounting and collections. SAP Convergent Mediation (CM) for data collection and transformation. Collaborate with telecom business teams to gather requirements and translate them into technical solutions. Ensure compliance with telecom regulations and billing standards. Provide post-go-live support, training, and documentation. Proven experience in telecom billing, charging, and revenue management. Strong understanding of telecom service models (prepaid, postpaid, hybrid). Experience with SAP S/4HANA and integration with CRM and ERP systems. Excellent communication and stakeholder management skills. SAP BRIM certification.

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3.0 - 7.0 years

2 - 5 Lacs

Chennai

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Opportunity for Telecom Service Assurance Engineers : Overview: MVNO (Mobile Virtual Network Operator) successfully requires a blend of telecom expertise , IT systems knowledge , and business acumen Role & responsibilities Responsible for the equipments operation and maintenance (Fault, configuration, alarm, performance, and security) or network components to drive network efficiency and availability. Ensure efficient and effective technical customer service as per SLAs. Manage Technical Support Center (helpdesk) and operations of escalation desk/tickets for all NOC and SOC issues. Review L3/L4 incidents and ensure resolution efficiency to ensure smooth operation and maintenance of network components and other specified equipment (e.g. ATMs) to drive network efficiency and availability. This group of specialists provides technical expertise in assisting clients with installations, maintenance, upgrades, and repairs for IP, Transport, Voice and Mobility, and WLA ATMs. Maintain quality standards to achieve optimal levels of operation and KPI targets. Provide last mile support for service assurance of all business segments across TCL. Tracks and monitor network traffic and performance to ensure minimal interruption to transmission and/or network switches. Ensure adequate monitoring of various network aspects panning across different services and ensuring quick and appropriate resolution of network issues (remote as well as on-field). Monitor vendor performance, particularly critical incidents, delayed cases, non-adherence to SLA, etc. Lead implementation for any new network updates, Planned Activities, and Change Management. Correct network and SOC problems effectively and promptly. Drive initiatives, industrialization, and efficiencies to network facilities for improvements (i.e. enhancements, updates, upgrades, new systems). Establishes tools and procedures to monitor network performance. Assure platform and service availability to the customers, through least cost routing, thereby ensuring SLA compliance and QoS of the customer services. Preferred candidate profile Location - Chennai Shift -Flexible to work in US Shift (Night Shift) - 2 Way Cab and Shift Allowances Provided Work Mode - Work from Office (5 Days work week - Rotational Week-off) Notice - Preferred Immediate joiners/1 Month Technical Skills: Understanding of Mobile Technologies: GSM, UMTS, LTE, VoLTE, and 5G. Core Network Knowledge: Familiarity with HLR/HSS, GGSN/PGW, MSC, STP, and Diameter/SIGTRAN protocols. SIM & eSIM Management: Knowledge of SIM provisioning, OTA updates, and eSIM profile handling. Good to Have: ITIL Framework: Knowledge of incident, problem, and change management processes. Communication & Escalation: Clear documentation, timely escalation, and coordination with MNOs and vendors. Analytical Thinking: Ability to correlate alarms, KPIs, and customer complaints to identify root causes. OSS/BSS Expertise: Experience with billing systems, CRM, mediation, and provisioning platforms. API Integration: Ability to integrate with MNOs, MVNEs, and third-party services using REST/SOAP APIs. Note: Interviews will be conducted virtually in MS Teams.

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1.0 - 2.0 years

0 - 3 Lacs

Bengaluru

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Greetings from Infosys BPM Ltd., We are hiring for Telecom Billing process in Bangalore. Please find below Job Description for your reference: Job Location: Bangalore Qualification: Any Graduate Experience: 1 - 2 Years Responsibilities: Gather and analyze telecom billing, inventory, and contractual data. Qualifications: Bachelor's degree. 12 years' telecom-related experience. Strong communication and analytical skills. Familiarity with telecom tools and industry standards. If interested, please share your resume with below details to cs.elakiyadhevi@infosys.com@infosys.com Name: Email & Mobile Number: Graduation: Date Of Birth: Post-Graduation: (If applicable): Total experience: Relevant experience: Current/Previous Company name: Current CTC: Expected CTC: Notice period: Preference will be given to the Immediate Joiners Note: Infosys BPM is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Thanks & Regards, Talent Acquisition Team Infosys BPM Ltd

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3.0 - 5.0 years

9 - 14 Lacs

Mumbai, Hyderabad

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Qualifications Requirements: Experience: 3-4 years in business operations, telecom billing integration, or internet product management. Proficiency with telecom billing systems and integration processes. Experience with digital tools like Google Analytics, Appsflyer, Google Ads Manager, and product analytics will be added advantage. Familiarity with app and game distribution platforms and design tools like Canva. Excellent communication and problem-solving skills, with a focus on issue escalation and resolution. Strong understanding of revenue tracking, data analytics, and reporting.

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