64 Telecom Billing Jobs - Page 2

Job description We Are Hiring for International voice Profile -: Associate / Senior Associate (Customer Support) Languages req: Excellent English communication Requirement -: Good Communication Skills Exp-: 1- 5 yrs in int voice Shifts: Rotational Location : Bangalore, Hyderabad Responsibilities and Duties: The primary responsibilities of a Customer Service specialist would be: Handling escalations and complex queries. Manage large amounts of incoming and outgoing calls / Emails/ Chats Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Key skills required: Proven customer support experience or experience as a client service representative Excellent communications skills Ability to listen and active problem solving skills Good interpersonal skills Ability to handle pressure Ability to multi-task, prioritize, and manage time effectively Job Type: Full-time Qualification :Higher Secondary(12th Pass) / Any graduates (Note: All the rounds are Held through telephonic) Email : careers@glympsehr.com NOTE: - Please call or whatsapp Manya @ 9606556306 / 6364808230 and schedule your telephonic interviews !! !!!Thanks & Regards HR TEAM!!!

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Oracle BRM Functional Configuration Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will be involved in designing, building, and configuring applications to meet business process and application requirements. Your typical day will revolve around creating solutions that align with business needs and ensuring seamless application functionality. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead and mentor junior professionals- Conduct regular team meetings to discuss progress and challenges- Stay updated on industry trends and best practices Professional & Technical Skills: - Must To Have Skills: Proficiency in Oracle BRM Functional Configuration- Strong understanding of business process and application requirements- Experience in designing and building applications- Knowledge of configuration management tools- Ability to troubleshoot and resolve technical issues Additional Information:- The candidate should have a minimum of 5 years of experience in Oracle BRM Functional Configuration- This position is based at our Pune office- A 15 years full-time education is required Qualification 15 years full time education

Handle international customer interactions via voice or non-voice channels. Respond to customer inquiries regarding products, services, or billing. Deliver prompt resolutions and ensure customer satisfaction. Required Candidate profile Maintain service quality as per company-defined SLAs and KPIs. Follow escalation procedures for unresolved queries. Min 6 months exp required Undergraduate & Graduate both can apply

Handle international customer interactions via voice or non-voice channels. Respond to customer inquiries regarding products, services, or billing. Deliver prompt resolutions and ensure customer satisfaction. Required Candidate profile Maintain service quality as per company-defined SLAs and KPIs. Follow escalation procedures for unresolved queries. Min 6 months exp required Undergraduate & Graduate both can apply

Job description We Are Hiring for International voice Profile -: Associate / Senior Associate (Customer Support) Languages req: Excellent English communication Requirement -: Good Communication Skills Exp-: 1- 5 yrs in int voice Shifts: Rotational Location : Bangalore, Hyderabad Responsibilities and Duties: The primary responsibilities of a Customer Service specialist would be: Handling escalations and complex queries. Manage large amounts of incoming and outgoing calls / Emails/ Chats Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Key skills required: Proven customer support experience or experience as a client service representative Excellent communications skills Ability to listen and active problem solving skills Good interpersonal skills Ability to handle pressure Ability to multi-task, prioritize, and manage time effectively Job Type: Full-time Qualification :Higher Secondary(12th Pass) / Any graduates (Note: All the rounds are Held through telephonic) Email : careers@glympsehr.com NOTE: - Please call or whatsapp Manya @ 9606556306 / 6364808230 and schedule your telephonic interviews !! !!!Thanks & Regards HR TEAM!!!

Job description We Are Hiring for International voice Profile -: Associate / Senior Associate (Customer Support) Languages req: Excellent English communication Requirement -: Good Communication Skills Exp-: 1- 5 yrs in int voice Shifts: Rotational Location : PUNE Responsibilities and Duties: The primary responsibilities of a Customer Service specialist would be: Handling escalations and complex queries. Manage large amounts of incoming and outgoing calls / Emails/ Chats Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Key skills required: Proven customer support experience or experience as a client service representative Excellent communications skills Ability to listen and active problem solving skills Good interpersonal skills Ability to handle pressure Ability to multi-task, prioritize, and manage time effectively Job Type: Full-time Qualification :Higher Secondary(12th Pass) / Any graduates (Note: All the rounds are Held through telephonic) Email : careers@glympsehr.com NOTE: - Please call or whatsapp Manya @9606553812 / 6364833816 and schedule your telephonic interviews !! !!!Thanks & Regards HR TEAM!!!

Profile Summary Who are we? - We are a Telecom management/ consultant company - falling in the Telecom Expense Management category. For the last 23 years, we are uniquely placed in this industry with many Forture 500 companies as our customers, providing them with a range of services including Audit and Optimisation, Inventory management, Contract Management, Invoice Management and Cost reduction. What is the Team profile: The team consists of a close knit amalgamation of Engineers, CA's and MBA's working on the Techno-Commerical and Techno-Financial aspects of Telecom management. The profile requires good analytical skills and a fair understanding of how Telecom works (not the hardcore technical stuff, but the financials and the business side of it.) What's in it for you? Comprehensive and competitive benefits plan A range of wellness activities and employee assistance programs An employer that values all aspects of Diversity and respects every individuals story So, if you have a knack for finding solutions by analysing all possible aspects, if you can work an an individual contributor but also can work in small teams and if you want to become a member of our global team of thinkers, innovators, dreamers and doers then please read the detailed job description below and apply. Things to consider before applying Work from office only (no hybrid nor work from home option available) Small team size 18 months commitment 12 PM to 9:30PM work timings only. Roles and Responsibilities Develop and maintain an accurate telecom inventory of voice/data circuits - identify and execute on cost reduction opportunities Interface directly with customers, vendors and account managers as necessary to acquire customer contacts, vendor contracts, client business needs and requirements and documentation necessary for compliance and overall location and inventory management Audit telecommunications services against provisioning orders and log disputes directly with suppliers. Audit invoices for credits and cost avoidance opportunities Reconcile telecom inventory to invoices, including the identification of new inventory or changes in the monthly recurring services. Resolve billing problems with the various suppliers and track these problems through closure. Desired Candidate Profile Understanding of Telecom services. Ability to change and adapt to new processes. Ability to work independently with minimal supervision. Preferentially having working knowledge of telecom carrier billing systems, long distance rate structures, telecom contracts and data network components and pricing. Attention to detail required. Must be able to organise and handle several tasks simultaneously. Demonstrated ability to use a Microsoft Windows based computer, Microsoft Office (Outlook, Word, Excel, PowerPoint), and use a web browser to access information and tools. Individual must be a team oriented and customer service focused with excellent communication skills and an ability to interact with a wide range of associates (individual contributors to executive management associates). Strong communication skills in verbal and written form. Good to know IQTelcom is an Equal Opportunity Employer, committed to workplace diversity & inclusion. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, disability, or other characteristics

Job Summary: We are seeking a detail-oriented and proactive Admin Executive to manage PAN India mobility services and lease rent profiles for our West Zone operations. The ideal candidate should be experienced in telecom service coordination, lease documentation, billing processes, vendor coordination, and proficient with tools like Basware and ZingHR. Key Responsibilities: PAN India Mobility Profile (50%) Handle end-to-end process of new mobile number issuance, transfer, and MNP for new/existing employees. Coordinate with telecom service providers and internal finance teams for centralized billing and payment processing. Maintain company-paid mobile number records and address employee queries. Ensure payroll deduction accuracy and communicate excess deductions to employees. Manage exit/ZingHR process for resigned employees and support number transfers to individual names. Conduct regular client/service provider meetings for resolution of network issues and plan changes. Coordinate with procurement for vendor contract renewals. Monitor NDC issuance on a quarterly basis. Maintain monthly MMRs and participate in weekly client reviews. West Zone Lease Rent Profile (50%) Maintain lease records, payment trackers, and agreement documentation for West Zone properties. Coordinate with cluster managers for renewals, invoices, and NDC. Manage lease rent billing and invoice batching monthly. Process payments for agreement registration charges and utility bills. Maintain and submit rent batch files monthly after validating expiry dates and rent amounts. Perform cross-checks on invoices (GST, date, amount) and upload to Basware/Flexi capture portal. Coordinate with finance and Malaysia payment teams to ensure timely disbursements. Share MIS reports and participate in weekly/monthly reviews with clients and cluster managers. Key Skills Required: Telecom coordination and billing Lease/rent agreement handling Basware, Flexi Capture, ZingHR Excel and MIS reporting Vendor and client communication Payroll deduction processing Strong documentation and recordkeeping Educational Qualification: Graduate in Commerce/Business Administration or related field Any certification in Facility/Telecom Administration is a plus Salary: As per industry standards Job Type: Full-time Working Days: 5/6 days (as per company policy) Contact:- komal.p@uds.in

Job description We Are Hiring for International voice Profile -: Associate / Senior Associate (Customer Support) Languages req: Excellent English communication Requirement -: Good Communication Skills Exp-: 1- 5 yrs in int voice Shifts: Rotational Location : Bangalore, Hyderabad Responsibilities and Duties: The primary responsibilities of a Customer Service specialist would be: Handling escalations and complex queries. Manage large amounts of incoming and outgoing calls / Emails/ Chats Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Key skills required: Proven customer support experience or experience as a client service representative Excellent communications skills Ability to listen and active problem solving skills Good interpersonal skills Ability to handle pressure Ability to multi-task, prioritize, and manage time effectively Job Type: Full-time Qualification :Higher Secondary(12th Pass) / Any graduates (Note: All the rounds are Held through telephonic) Email : careers@glympsehr.com NOTE: - Please call or whatsapp Manya @ 9606556306 / 6364808230 / 9606521172 and schedule your telephonic interviews !! !!!Thanks & Regards HR TEAM!!!

Designation: Team Lead Location: Bangalore Shift: Night Shift Must have: International Chat / voice process in past/current. Telecom process as a Team Lead / Associate Team Lead. Good understanding about Attrition and Shrinkage. Responsibilities Responsibilities: Responsible for delivery of services for a span of 15 to 20 agents Performance monitoring, data analysis for service delivery Coach, train and provide feedback for effective performance management Upkeep MIS and reports as per the program requirement Motivate the staff to exceed customer expectations Maintain compliance to all regulatory requirements for the business Handle additional process responsibilities as and when delegated Computer literate and well versed with MS-Office tools Day to day decision making capability High Level Tasks High Level Tasks: Maintain Customer Engagement through the life of the Customer Request from initiation through to closure Successfully identify the customers requirements; Interpret Customer Contracts to ensure services are billed correctly; Provision the appropriate orders through Client Business Network Provisioning or through other Carrier Provisioning systems (including Design and Commercial Preparation activities as required); Manage Client internal workgroups to deliver to customer or Client project schedules, involving multiple sites, services or a level of complexity requiring project-based coordination. Manage external Vendors to achieve completion within required timeframes; Handover to internal operational groups to ensure seamless Customer Support for New Customer or New LoB. provisioning of mobile voice services provisioning of mobile data services including: blackberry, mobile broadband, GPRS, Microsoft direct push and WIP VPN etc Provisioning and Updates of basic VAS products including: SMS, voicemail, MMS, caller ID, international roaming and surepage etc Email Products including email SMS, SMS broadcast, SMS Gateway etc Other products/services including: Bill on behalf, hardware ordering, OPOM to GSM transfers, porting and corporate employee plans etc Bulk provisioning of mobile products using TTWin/VB scripts Qualifications : Tertiary qualification and or previous international Service Desk experience will be required. However Client may review this inline with market trends. 3-5 years demonstrated experience working in a similar industry (i.e. telecommunications) competency Skills & Knowledge Thorough understanding of Customer support & delivery principles for the telecom domain supported by experience within a Call Centre, Service Desk and Asset Management operations (or similar environment) Thorough understanding of Customer Request management and experience delivering within Customer Service Levels Thorough understanding of Client voice/data (telecom, networking and bandwidth) products, including business rules to provision. Thorough understanding of Services and Customer Premise Equipment delivered by Third Party Providers and how these integrate with Carriage Services Excellent written and verbal communication skills with experience applying these skills to engage professionally with the Customer, Vendors and internal Client workgroups. Understands the requirement to deliver to Customer within agreed timeframes (or Contract Service Levels) and has experience co-ordinating own workload in conjunction with work from other groups to achieve required outcomes Understands the benefits of working systematically to identify root causes, anticipate implications and resolve problems and has experience working in this environment Understands the importance of issue management and can demonstrate ability to escalate issues at the right time, along with initial assessments and suggested resolutions Proven ability to quickly absorb new information about telecommunications offerings and network/telecom provisioning processes and apply to on the job activities Proactive in the establishment of professional relationships at appropriate levels of the customer structure and within Client. Ability to recognise the Commercial impact of a situation and to consider both the Customer and Commercial requirements in decision making High level of spoken and written English Computer literate e.g. Outlook, Word, Excel, Internet Explorer Excellent telephone manner Strong comprehension skills strong time management, Customer Service, product awareness, problem solving and analysis, Attention to detail, Customer contract awareness, Excellent telephone manner, Technical Aptitude, Competencies Customer Focus Communicating Clearly Professional Focus Embracing Change Listening and Questioning skills Teamwork Product knowledge Commitment to culture Concern for quality and standards Relationship building Ability to analyse and solve problems Effective understanding of technology Brand ambassador

Job ID: 199846 Required Travel :No Travel Managerial - No LocationIndia- Pune (Amdocs Site) Who are we Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $5.00 billion in fiscal 2024. For more information, visit www.amdocs.com In one sentence Supports HR processes by providing services to Amdocs employees, managers and HR teams. Coordinates events and activities to promote the employee experience and enables flawless and efficient end-to-end HR processes. What will your job look like Act as a "sensor" to the Field HR and proactively "raises flags" when necessary. Handle ongoing activities in his/her domain within a specific unit, including budget allocation and prioritization when needed. This requires staying up-to-date on the legal and/or professional issues in order to improve and update the relevant activities. Apply knowledge and expertise of the most updated processes and tools in day to day interactions with employees. Provide solutions (which may be customized in accordance with HR guidelines and/or business targets) and implements HR policies/processes/activities in a vibrant environment. You will craft, generate and present a variety of reports that support organizational processes and facilitate ongoing improvement. Update and maintain data of various HR system and issue reports and analyses in support of ongoing monitoring and decision making. Plan and handle operational aspects of HR processes and/or activities from initiation to execution, including alignment of various internal and/or external focal points. Ensure that all the necessary facilities are in place for relevant activities. All you need is... Bachelor s degree holder Proven experience in customer facing roles Previous experience in operational roles (that is, handling operational processes and systems) Familiarity with Amdocs and Amdocs systems and experience of working with various partners (internal and external) are seen as advantages Specific for EC and CRSolid experience in planning, leading and executing similarly complex (employee care / CR) projects and events Specific for CR rep.Experience working with external associations - advantage Why you will love this job: Work with multifaceted HR Professionals at the back-end and gain a better understanding of different HR facets Become a master of multi-tasking! We offer a range of stellar benefits including health, dental, vision, and life insurance as well as paid time off, sick time, and parental leave! Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce

Job description We Are Hiring for International voice Profile -: Associate / Senior Associate (Customer Support) Languages req: Excellent English communication Requirement -: Good Communication Skills Exp-: 1- 5 yrs in int voice Shifts: Rotational Location : Bangalore, Hyderabad Responsibilities and Duties: The primary responsibilities of a Customer Service specialist would be: Handling escalations and complex queries. Manage large amounts of incoming and outgoing calls / Emails/ Chats Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Key skills required: Proven customer support experience or experience as a client service representative Excellent communications skills Ability to listen and active problem solving skills Good interpersonal skills Ability to handle pressure Ability to multi-task, prioritize, and manage time effectively Job Type: Full-time Qualification :Higher Secondary(12th Pass) / Any graduates (Note: All the rounds are Held through telephonic) Email : careers@glympsehr.com NOTE: - Please call or whatsapp Manya @ 9606556306 / 6364808230 / 9606521172 and schedule your telephonic interviews !! !!!Thanks & Regards HR TEAM!!!

Roles and Responsibilities Design, develop, test, and deploy Kenan applications using Kenan FX. Collaborate with cross-functional teams to identify requirements and deliver solutions. Develop automated tests for Kenan applications using various testing frameworks (e.g., Selenium). Troubleshoot issues related to telecom billing systems and resolve them efficiently. Participate in code reviews to ensure high-quality coding standards.

Job description We Are Hiring for International voice Profile -: Associate / Senior Associate (Customer Support) Languages req: Excellent English communication Requirement -: Good Communication Skills Exp-: 1- 5 yrs in int voice Shifts: Rotational Location : Bangalore, Hyderabad Responsibilities and Duties: The primary responsibilities of a Customer Service specialist would be: Handling escalations and complex queries. Manage large amounts of incoming and outgoing calls / Emails/ Chats Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Key skills required: Proven customer support experience or experience as a client service representative Excellent communications skills Ability to listen and active problem solving skills Good interpersonal skills Ability to handle pressure Ability to multi-task, prioritize, and manage time effectively Job Type: Full-time Qualification :Higher Secondary(12th Pass) / Any graduates (Note: All the rounds are Held through telephonic) Email : careers@glympsehr.com NOTE: - Please call or whatsapp Manya @ 9606556306 / 6364808230 / 9606521172 and schedule your telephonic interviews !! !!!Thanks & Regards HR TEAM!!!

Roles and responsibilities- Resolve International customer queries. Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication. Provide accurate, valid and complete information by using the right methods/tools. Meet personal/customer service team sales targets and call handling quotas. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Follow communication procedures, guidelines and policies. Requirements and skills Proven customer support experience or experience as a Client Service Representative. Strong phone contact handling skills and active listening. Familiarity with CRM systems and practices Customer orientation and ability to adapt/respond to different types of characters. Excellent communication and presentation skills. Ability to multi-task, prioritize, and manage time effectively. Perks and benefits Both side cab Loyalty Bonus Unlimited Incentives Carrier Growth For Any Further Query Contact :- HR Karan Contact :- 9354359873 Email ID:- Karan.sehgal1@TechMahindra.com

Job Description: We are seeking a dynamic and experienced individual for the role of Business Analyst/Solution Architect with a strong background in the telecom industry. This key position involves managing various aspects of product development, from requirement review and analysis to solution design and integration. The successful candidate will need to have Experience in enterprise billing especially on netcracker billing module. Technical knowledge for writing Low level designs and code review. Key Responsibilities: Conduct comprehensive Product Requirement Review and Analysis. Work on low level design as per need including pseudo code logic. Prioritize product functionalities based on strategic importance and market demand. Collaborate closely with product owner to gather user requirements. Conduct feasibility studies to evaluate the viability of proposed product journey. Develop and refine Product journey Models to ensure efficiency and scalability. Help in code review. Devise innovative solution for cost optimization. Lead solution design efforts, considering technical feasibility and user experience. Manage integrations with existing systems and third-party solutions. Leverage telecom industry experience to provide insights into market trends. Qualifications & Requirements : 7-10 yrs as BA/Solution Architect in the telecom domain. Strong analytical & problem solving skills with attention to detail. Excellent understanding of product lifecycle management & strategy alignment. Strong knowledge of Billing CRM, B2B/C Customer Facing products. Ability to collaborate effectively with cross functional teams, particularly different vendor environment and development teams. Experience in conducting feasibility study and conducting project viability. In depth knowledge of low level design writing and conducting code reviews. Strong communication skills to articulate complex technical concepts to non-techincal stakeholders. Company Introduction Bounteous x Accolite makes the future faster for the worlds most ambitious brands. Our services span Strategy, Analytics, Digital Engineering, Cloud, Data & AI, Experience Design, and Marketing. We are guided by Co-Innovation, our proven methodology of collaborative partnership. Bounteous x Accolite brings together 5,000+ employees spanning North America, APAC, and EMEA, and partnerships with leading technology providers. Through advanced digital engineering, technology solutions, and data-driven digital experiences, we create exceptional and efficient business impact and help our clients win. For more information visit: www.accolite.com Accolite Digital India Pvt Ltd, is focused on serving Fortune 500 Customers in Healthcare, Banking and Financial Services, Telecommunications and Automotive Verticals. The company is focused on producing the best technical talent in these Verticals and solving most complex technical and business problems. Accolite is a cutting edge information technology services and product development company headquartered in Dallas, Texas, with four development centres in Bangalore, Delhi, Mumbai, Hyderabad and Coimbatore, India. 1. A young IT Services company headquartered in Texas with business Operations in the US, Canada, UK, Middle East, and India. (About 15 years old) 2. In India we have offices in Gurgaon, Hyderabad, Mumbai, Chennai, and Bangalore. In 2021 we have expansion plans to 3 other European and Latin American countries 3. Accolite has a team of 5000+ headcount across its locations. 4. We have recently entered into a Strategic Partnership with New Mountain Capital, a leading growth-oriented investment firm with over $30 billion in assets under management who also own companies like eMids. 5. We have 12+ Fortune 500 clients including some of the biggest Banks and Telecom companies in the world. 6. Accolite had been growing at a 30% + growth rate in at least 3 years and targets to become a half Billion Dollar company in the next 4 years. 7. Open door flexible performance-driven work culture Accolite Digital is a leading digital transformation services provider that delivers design-led, complex digital transformation initiatives to Fortune 500 clients. Our differentiated services span digital product engineering, cloud and DevOps, data and AI, customer experience, cyber security, and design services. Accolite Digital provides these services to the banking and financial services, insurance, technology, media and telecom, healthcare, and logistics industries. With more than 5000 professionals globally, Accolite has presence across the United States, Canada, Mexico, Europe, and India, with digital labs in Bangalore, Hyderabad, Gurugram, and Chennai. For more information visit: www.accolite.com About Bounteous Founded in 2003 in Chicago, Bounteous is a leading digital experience consultancy that co-innovates with the worlds most ambitious brands to create transformative digital experiences. With services in Strategy, Experience Design, Technology, Analytics and Insight, and Marketing, Bounteous elevates brand experiences and drives superior client outcomes. For more information, please visit www.bounteous.com . For more information about Co-Innovation, download the Co-Innovation Manifesto at co-innovation.com . For the most up-to-date news, follow Bounteous on Twitter, LinkedIn, Facebook, and Instagram.

Designation: Sr. Officer / Officer Information Technology Role/Functional Area: Executive Location: Mumbai- Churchgate Experience: 5-10 yrs Key Responsibilities: 1. Procurement Support: • Handling new procurement requests and purchase order (PO) creation. • Managing IT requirements for new office setups. 2. Hardware & Systems Replacement: • Coordinating the replacement of outdated or faulty hardware and systems. 3. IT Clearance Process: • Executing IT clearance formalities for exiting employees. 4. Printer Management: • Overseeing billing for rental printers and ensuring timely vendor coordination. 5. UPS Management: • Procurement and Annual Maintenance Contract (AMC) management for UPS systems. 6. Network Link Management: • Creating POs for new internet/data links. • Managing link modifications, commissioning, and terminations. • Handling associated billing and documentation. 7. Telecom Billing: • Managing billing for PRI lines, mobile connections, and landlines. 8. CCTV Systems: • Monitoring and maintaining CCTV infrastructure. • Coordinating configuration and technical support activities.

The Telecom Billing, Telecom Data and Analytics role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the Telecom Billing, Telecom Data and Analytics domain.

E2E Architect and Technical Management in Charging and Billing. Direct engagement with business & IT stakeholders in customers & experience in handling project deliveries (preferred with preference to Oracle Technologies) Good understanding across technologies covering 4G/5G/Charging domain specially Charging, Policy & Billing. Able to enable new channels of engagement with vendors and telecom service providers for data modelling and able to define inventory & discovery reconciliation models. Active role in Scoping, planning and estimation for deliverables during pre-sales as well as during project deliveries. Should possess awareness of Oracle Charging and Billing Solutions. Able to defend solution, estimations, timelines, deliverables with the customer, negotiate and able to present across CxO level. Oversee day-to-day technical operations, including assignments and personnel review. Exposure to cloud native technologies is desirable. Strong proficiency in operating systems (Unix/Linux), databases (Oracle, SQL Server), and application servers (WebLogic). Familiarity with cloud technologies and microservices architecture is a plus. Problem-Solving: Exceptional analytical and problem-solving skills with the ability to design and implement innovative solutions for complex charging and billing challenges. Communication: Excellent communication and interpersonal skills with the ability to collaborate effectively with technical and non-technical stakeholders. Certifications: Relevant industry certifications (e.g., Oracle Certified Professional) are a plus. Experience with relational database systems and/or similar technologies will be an asset. Excellent analytical and problem-solving abilities. Technical expertise with Gy, Sy, Gx, Charging, Policy and Charging. Have good knowledge on Implementation of Charging, Policy and Billing. Knowledge on network and BSS domain is expected.

Hiring - Oracle BRM Developer Location - Bengaluru, Pune, Noida, Hyd, Gurugram Multiple postions Job Description Working Knowledge of all the BRM modules (Subscription Management, Billing & Invoicing, Payments & Account Receivable, Collections, Integration) Experience in understanding the requirement and translating that to functional and low-level design Must have worked as a BRM developer in their past and must be hands-on in BRM to verify the sanity of the solution with the help of POCs/prototypes - experience in development required and not support/operations work

Roles & Responsibilites : Provide customer support via VOICE for international customers. Resolve customer queries and requests. Manage customer expectations and ensure customer satisfaction. Respond to customer inquiries. Regularly review customer feedback and take measures to improve customer service. Preferred candidate profile: Minimum 6-12months of experience in International is mandatory. Must be Immediate Joiner Ready to Relocate Perks and benefits: Both side cab , Loyalty bonus, Salary best in the industry 5 days working. If interested than send your updated resume on: Karan.sehgal1@techmahindra.com or Reach at - +91 9354359873

Job description We Are Hiring for International voice Profile -: Associate / Senior Associate (Technical & customer Support) Languages req: Excellent English communication Requirement -: Good Communication Skills Exp-: 1- 5 yrs in int voice Shifts: Rotational Location : Bangalore, Hyderabad Responsibilities and Duties: The primary responsibilities of a Customer Service specialist would be: Handling escalations and complex queries. Manage large amounts of incoming and outgoing calls / Emails/ Chats Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Key skills required: Proven customer support experience or experience as a client service representative Excellent communications skills Ability to listen and active problem solving skills Good interpersonal skills Ability to handle pressure Ability to multi-task, prioritize, and manage time effectively Job Type: Full-time Qualification :Higher Secondary(12th Pass) / Any graduates (Note: All the rounds are Held through telephonic) Email : careers@glympsehr.com NOTE: - Please call or whatsapp Manya @6364808230 / 9606556306 / 9901777673 and schedule your telephonic interviews !! !!!Thanks & Regards HR TEAM!!!

Role: US Telecom Voice Process (Customer Support) Required: Min. 6 months' experience into International Voice- Customer Support Skills: Customer Handling, Inbound calls, CSAT, AHT, BPO Metrics CTC: Up to 4.2 LPA (35k in hand) Location: Pune Work from office Shifts: US 24*7 5 Days working; 2 days rotational off 2 way cabs facility Only Immediate Joiners

Were Hiring – Senior Oracle BRM Developer! Location: Remote in India Travel: Willingness to travel onsite on a rotational basis (Africa) Experience: 5 + years of rel. experience on OBRM Development with PDC Immediate Joiner 5-14 years of industry experience working on BRM/ECE/PDC with good domain knowledge on BSS/OSS Working Knowledge of all the BRM modules (Subscription Management, Billing & Invoicing, Payments & Account Receivable, Collections, Integration). Experience in understanding the requirement and translating that to functional and low-level design Must have worked as a BRM developer in their past and must be hands-on in BRM to verify the sanity of the solution with the help of POCs/prototypes - experience in development required and not support/operations work. Mandatory Skills: Strong C, C++ programming skills and knowledge on Java technologies. Experience in C/C++, Oracle 12c/19c, PL / SQL, PCM Java, BRM Webservice, Scripting language (perl/python). Strong understanding of BRM Architecture and experience working on BRM configurations for Real time / offline Rating, Product configuration using PDC, Real time/Batch rating, General Ledger, Accounts Receivable, Payment Handling, Taxation, Invoicing Customization, Discount Configuration. Exposure of Customer implementations for one or more BRM implementations.

Lead the implementation and operations of Oracle BRM 15 in a Cloud Native Environment (CNE) using Docker, Kubernetes, and Helm. Manage end-to-end billing of telecom infrastructure ensuring, performance, scalability, and availability. Required Candidate profile Expertise in Oracle BRM 12/15, custom opcode development Knowledge of OBRM 15 CNE deployment using Docker, Kubernetes, Helm, CI/CD tools Familiarity with cloud platforms and observability tools.