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15.0 - 20.0 years
0 Lacs
chennai, tamil nadu
On-site
As a Technical Program Manager specialized in Data Engineering & Analytics with 16-25 years of relevant experience, you will be responsible for leading large-scale and intricate initiatives related to Data, Business Intelligence (BI), and Artificial Intelligence/Machine Learning (AI/ML). Your role will involve managing complex programs, collaborating with clients, providing technical leadership, ensuring compliance with service level agreements and key performance indicators, and continuously improving processes for efficient service delivery. You will play a pivotal role in designing, developing, and implementing Data Engineering & Analytics solutions utilizing technologies such as Teradata, Google Cloud Data Platform (GCP), AI/ML, Qlik, and Tableau. Your responsibilities will include preparing operational and strategic reports, monitoring service performance, identifying areas for improvement, and proactively addressing issues and risks with appropriate mitigation plans. Moreover, you will be instrumental in fostering a culture of automation and innovation within the team to enhance service delivery performance. In addition to managing multi-functional teams and client relationships, you will also be involved in creating Statements of Work (SOW), proposals, solutions, and estimations for Data Analytics projects. Your expertise in E2E solution lifecycle management, modern data architecture, Cloud data modeling, SDLC, Agile methodologies, and team leadership will be essential for the success of Data Engineering and Management initiatives. Furthermore, your qualifications should include 15-20 years of experience in Data Warehousing, BI & Analytics, Data Management projects, with a focus on ETL, reporting, big data, and analytics. Experience in architecting, designing, and developing Data Engineering and Business Intelligence solutions, as well as working with data management tools like Data Quality, Metadata, Master Data, and Governance, will be highly valued. Additionally, experience in Cloud Data migration programs, value-driven innovation, and stakeholder management will be crucial for your role as a Technical Program Manager in Data Engineering & Analytics.,
Posted 2 days ago
1.0 - 5.0 years
0 Lacs
kolkata, west bengal
On-site
You will be responsible for managing capacity planning and client handling for a domestic BPO process in Kolkata. The role requires excellent communication skills in English and Hindi. You should be proficient in scheduling based on workload methods and Erlang-C, as well as have detailed knowledge of capacity or manpower planning. Experience in PCM & FTE billing is essential, and candidates from Telecom or E-commerce backgrounds are preferred. If you are currently a Team Leader, a minimum of 2 years of experience is required. For candidates at the Assistant Manager level, at least 1 year of experience is necessary. You will be expected to lead a team of 5-10 members and should have prior experience in client handling for capacity calls. This is a full-time position that requires working from the office 6 days a week during general day shifts. Individual contributor roles are not considered for this position.,
Posted 2 days ago
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