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0.0 - 4.0 years

1 - 3 Lacs

Noida

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Graduate with Excellent communication skills required in ENGLISH. WORK FROM OFFICE Job Responsibilities: - 1. Resolve customer complaints via Call. 2. Responding promptly to customer inquiries. 3. Ensure customer satisfaction and provide professional support. 4. Proper resolution to customer Queries. Job Requirements: Flexibility to work in 24/7 environment Excellent Communications skills required in ENGLISH 1 Year experience in BPO Graduation Mandatory Salary: 29300 CTC 25300 IN HAND 5 Days Working Shift - 9 Hour Rotational AND Afternoon Shifts, For Male 24*7 (Last shift 5 pm to 2 am) for Females DAY SHIFTS ONLY 6 am to 8 pm (Any 9 Hours window) Location : Noida sector 60 Interested candidates can WhatsApp to Schedule their interview on the Below mentioned number HR Harsha jha Interview Details: Contact Person: HR Harsha jha Contact Number : 92208 43460 Timing : Monday to Saturday from 10:00 AM to 3 PM. join this wastsapp group for further hiring updates "https://chat.whatsapp.com/FULXA0APOxvGSsyEfjK4pj' Address : I Energizer, A-37, GATE NO. 2, Sec- 60, Noida. Near Sector 59 metro station Feel free to refer your friends and share the contact number 92208 43460

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1.0 - 2.0 years

1 - 2 Lacs

Noida

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Initiate outbound calls to potential customers to introduce and promote services. Conduct follow-up calls to nurture leads. Build rapport with potential customers. Identify potential leads through effective questioning and conversation.

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1.0 - 4.0 years

1 - 3 Lacs

Noida

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Urgent Hiring for International process WORK FROM OFFICE Job Responsibilities: - 1. Resolve customer complaints via Call. 2. Responding promptly to customer inquiries. 3. Ensure customer satisfaction and provide professional support. 4. Proper resolution to customer Queries. Job Requirements: Flexibility to work in 24/7 environment Excellent Communications skills required in ENGLISH Fresher or 6 months bpo exp Graduates / Undergraduates Salary: 18-25K CTC 5/6 Days Working Shift - 9 Hour Rotational AND Afternoon Shifts, For Male 24*7 (Last shift 5 pm to 2 am) for Females DAY SHIFTS ONLY 6 am to 8 pm (Any 9 Hours window) Location : Noida sector 60 Interested candidates can WhatsApp to Schedule their interview on the Below mentioned number HR Aishwarya Interview Details: Contact Person: HR AISHWARYA Contact Number : 9958163579 Timing : Monday to Saturday from 10:00 AM to 3 PM. Address : I Energizer, A-37, GATE NO. 2, Sec- 60, Noida. Near Sector 59 metro station Feel free to refer your friends and share the contact number 9958163579

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0.0 - 4.0 years

2 - 3 Lacs

Mohali, Chandigarh

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Dealing with customer issues and churning out an easy-to-follow solution Handling customer concerns through Inbound and outbound calls Voice/Chat Process 5.5 days working Rotational shifts Call/WhatsApp HR Diksha @9988706447 Required Candidate profile Immediate joiners Excellent English Communication UG/Graduate/PG Fresher/Experienced both can apply Must be flexible with rotational shifts

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1.0 - 4.0 years

1 - 3 Lacs

Noida

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Urgent Hiring for International process WORK FROM OFFICE Job Responsibilities: - 1. Resolve customer complaints via Call. 2. Responding promptly to customer inquiries. 3. Ensure customer satisfaction and provide professional support. 4. Proper resolution to customer Queries. Job Requirements: Flexibility to work in 24/7 environment Excellent Communications skills required in ENGLISH 1 year bpo exp Graduates Salary: 29K CTC 5 Days Working Shift - 9 Hour Rotational AND Afternoon Shifts, For Male 24*7 (Last shift 5 pm to 2 am) for Females DAY SHIFTS ONLY 6 am to 8 pm (Any 9 Hours window) Location : Noida sector 60 Interested candidates can WhatsApp to Schedule their interview on the Below mentioned number HR Aishwarya Interview Details: Contact Person: HR AISHWARYA Contact Number : 9958163579 Timing : Monday to Saturday from 10:00 AM to 3 PM. Address : I Energizer, A-37, GATE NO. 2, Sec- 60, Noida. Near Sector 59 metro station Feel free to refer your friends and share the contact number 9958163579

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1.0 - 4.0 years

1 - 3 Lacs

Noida

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Urgent Hiring for International process WORK FROM OFFICE Job Responsibilities: - 1. Resolve customer complaints via Call. 2. Responding promptly to customer inquiries. 3. Ensure customer satisfaction and provide professional support. 4. Proper resolution to customer Queries. Job Requirements: Flexibility to work in 24/7 environment Excellent Communications skills required in ENGLISH 6 months bpo exp Graduates/ Undergraduates Salary: 40K CTC 6 Days Working Shift - 9 Hour Rotational AND Afternoon Shifts, For Male 24*7 (Last shift 5 pm to 2 am) for Females DAY SHIFTS ONLY 6 am to 8 pm (Any 9 Hours window) Location : Noida sector 60 Interested candidates can WhatsApp to Schedule their interview on the Below mentioned number HR Aishwarya Interview Details: Contact Person: HR AISHWARYA Contact Number : 9958163579 Timing : Monday to Saturday from 10:00 AM to 3 PM. Address : I Energizer, A-37, GATE NO. 2, Sec- 60, Noida. Near Sector 59 metro station Feel free to refer your friends and share the contact number 9958163579

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1.0 - 4.0 years

1 - 3 Lacs

Noida

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Urgent Hiring for International process WORK FROM OFFICE Job Responsibilities: - 1. Resolve customer complaints via Call. 2. Responding promptly to customer inquiries. 3. Ensure customer satisfaction and provide professional support. 4. Proper resolution to customer Queries. Job Requirements: Flexibility to work in 24/7 environment Excellent Communications skills required in ENGLISH FRESHER OR 6 months bpo exp Graduates/ Undergraduates Salary: 25-40K CTC 5/6 Days Working Shift - 9 Hour Rotational AND Afternoon Shifts, For Male 24*7 (Last shift 5 pm to 2 am) for Females DAY SHIFTS ONLY 6 am to 8 pm (Any 9 Hours window) Location : Noida sector 60 Interested candidates can WhatsApp to Schedule their interview on the Below mentioned number HR SWATI Interview Details: Contact Person: HR AISHWARYA Contact Number : 9958163579 Timing : Monday to Saturday from 10:00 AM to 3 PM. Address : I Energizer, A-37, GATE NO. 2, Sec- 60, Noida. Near Sector 59 metro station Feel free to refer your friends and share the contact number 9958163579

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0.0 - 5.0 years

1 - 3 Lacs

Thane, Navi Mumbai, Mumbai (All Areas)

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JFL (Dominos) Customer Service Representative Key Details: Shift: Rotational Shifts (11 AM - 11 PM) Week Off: 1 Rotational Week Off Qualification: Min HSC Salary: 18,000 In-hand (Full Time) / 7,500 (Part Time ) SBI RENEWALS PROCESS Salary: 14,500 In-hand Role: Reminder Calls No. of Requirements: 100 Qualification: Minimum HSC Comms: Average to Good Shift: 9:30 AM - 6:30 PM Week Off: Rotational GYNOVEDA (INBOUND PROCESS) In-hand Salary: 16.5k (21k CTC) Eligibility: HSC Fresher Shifts: 9 AM - 9 PM (Any 9 hrs) Language-(Gujarti ,kannada) DMI COLLECTION Qualification- HSC Experience : Fresher Salary- 18000 in hand Required Candidate profile:- Qualification: Min HSC Freshers/Experienced both can apply. Rounds of Interviews:- HR round Operations round Contact Us: To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Mayuresh 9822643973 (Call and What's app)

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0.0 - 2.0 years

1 - 2 Lacs

Bhubaneswar, Ranchi

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Amazon Process is hiring for the Customer Service Executive. Post: Customer Service Executive / Customer Support Executive (Blended Process) Process:- Voice Process / Chat Process (Blended Process) Note:- Work From Office. Salary :- 1.80 Lack CTC to 2.25 Lack CTC Fresher Can Apply Language Mandatory:- Hindi & English Communication. Roles and Responsibilities This is a premium Voice process for enterprise business of our partner (Customer Service) Graduate undergraduate with Relevant experience ( Voice Customer service Exp ) mandate . Flexible to work in any shift Rotational . Working days 6 days working Candidate should be Ok with Rotational Offs . Ok with travelling on their own and should be ok even if Sunday is not a fixed Off / Week off. Note:- 6 days Working and 1 Week Rotational Off 24/7 Rotational Shifts (Male & Female both)

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1.0 - 3.0 years

1 - 3 Lacs

Thane

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Make outbound sales/KYC calls, Promote training & trading products, assist with queries & documentation, Support Demat account setup, explain stock market basics, Meet sales targets, Update CRM, and collaborate to boost enrollments. Annual bonus

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0.0 - 5.0 years

2 - 4 Lacs

Hyderabad, Chennai, Bengaluru

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Job description - Customer Support Associate (CSA). - Have to resolute customers query over Call & Chat. - Good computer navigational skills. - Handling premium customer - immediate joining - Virtual interview - Male and both can apply Required Candidate profile Required Candidate profile - Excellent communication skills - Fresher can apply. - Graduate / Undergraduate. - Immediate Joiner - Salary - Upto 30k + Incentive - Should be flexible in 24*7 shifts. Role & responsibilities Please apply for the job in Naukri.com. We will check & will update you. Do not search the number in Google and do not call us.

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0.0 - 5.0 years

2 - 4 Lacs

New Delhi, Gurugram, Delhi / NCR

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Hiring for a LEADING ITES MNC at Cyber City, Gurgaon!! To schedule your interview, get in touch with our recruitment specialists now: Manya @ 6386120495 Sonali @ 8390422156 You can also drop your resume on WhatsApp @ 9451173720. Required Candidate profile 1: Any Grad/Ug 2: Fresher/Experienced (Must have relevant Documents) 3: 24x7 Shifts // Cabs in odd hours 4: Immediate Joiners Preferred 5: Sal 2.5 to 4.28LPA 6: Excellent Communication Skills Perks and benefits PF ESIC PLI's TA Appraisals Medical Insurance

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0.0 - 4.0 years

2 - 3 Lacs

Hyderabad, Chennai, Bengaluru

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Reviewing the company debtor list. Contacting customers and informing them of their overdue bills. Advising customers on their payment options and suggesting methods of payments. Maintaining customer payment records Required Candidate profile Qualification : Any degree Mode of work - Work from office Immediate joiners preferred. Please call santoshi 9176198282 for more info Regards santoshi 9176198282

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0.0 - 5.0 years

2 - 4 Lacs

Chennai, Bengaluru

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Hi, We are hiring for Telesales / Telecalling for our Clients for Chennai, Hyderabad, Bangalore location. Pls read the JD and call the given no for quick interview rounds. Explain the product and service to the customer Get an Appointment from the Customers Immediate joiners Confident in communication 1 days rotational off. Graduation not mandatory. Sal max upto 4.5 lpa. Immediate joining Pls call S angeta 9176078282 for more info Thanks, S angeta 9176078282

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0.0 - 5.0 years

1 - 3 Lacs

Thane, Navi Mumbai, Mumbai (All Areas)

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* Avarage comms required * Unlimited incentives * Shift timing- 9:30-6:30 * Fresher & Exp both can apply * Qualification: Min HSC * Need immediate joiner. Required Candidate profile HSC or Any graduate / Under graduate To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Mahek :- 7559401618 (Call and What's app) Perks and benefits High Incentives and growth opportunities.

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1.0 - 3.0 years

2 - 3 Lacs

Mumbai

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Role & responsibilities Good English communication both written and verbal. Ability to make calls and chats in a day. Ability to do store promotion align with sales informing customers about products & managing them. Take each lead as an opportunity and try to convert it to the max potential. Resolving the concern of customers related to product, payment or service and leading it to sale & online processing of orders and management. Responsible for following up with hotel sales & to ensure that products reach on time. Courtesy while talking towards the customer is very important and key towards great customer service which leads to sales. Convincing to enhance the purchase with additional products and upselling Understanding the needs of the customer and helping them choose the product accordingly Taking down their feedback for other brands used by them in the market. Updating all the communication thoroughly in the database. Preferred candidate profile Minimum 1 year Experience required Interested candidates can send their CV's on hiral@charak.com

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0.0 - 1.0 years

1 - 2 Lacs

Pimpri-Chinchwad, Pune

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TVS Credit Process ( voice Process) -Maintaining professionalism with customers - Average communication is required - Salary up to 18K - Fresher & Exp both can apply - Immediate joining - Hindi & English Required Candidate profile To schedule your interview send your CV through WhatsApp (number mentioned below) More Details Call HR Rushikesh: 9822961821 Perks and benefits * Rotational week Of /Rotational Shift *

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0.0 - 3.0 years

1 - 3 Lacs

Thane, Navi Mumbai, Mumbai (All Areas)

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Role & responsibilities kotak bank -Voice Process Preferred candidate profile -Average hindi candidate -Salary : 13000 TH +Incentive -Sales process -Easy selection, only 1 round of interview. -Minimum HSC Pass -shift timing- 9:30am-6:30pm - Need immediate joiner. - Work Location: Kapurbavadi junction, Majiwada Thane (w)- 400607 Ready to Apply? Call or WhatsApp your CV to HR Namrata :- 8624868754 at to schedule your interview.

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0.0 - 5.0 years

2 - 3 Lacs

Hyderabad

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Greetings From Scorelabs ! Fresher/Experience into Outbound Voice Domain. Should have excellent communication skills. Should speak any south regional languages (Telugu, Malayalam, Kannada) Both Graduates & Under Graduates can apply. Required Candidate profile Work From Office Day rotational shifts 8:00 AM - 8:00 PM (Any 9 Hours) 6 days rotational work and 1 day rotational Week-off Hr Suvarna - 9502739374

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0.0 - 5.0 years

1 - 3 Lacs

Thane, Navi Mumbai, Mumbai (All Areas)

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- Process:- Outbound Voice Process - Fresher/ experience both can apply - HSC pass can apply - freshers Salary-12k To 16k + incentives - Shift timing:- 9:30am-6:30pm - Good communication required - looking for immediate joiner Required Candidate profile min qualification HSC Job Location: Kapurbavadi junction Majiwada Thane (w)- 400607 To schedule your interview Call or send your CV through WhatsApp (number mentioned below)- HR Sonali : 9822197285 Perks and benefits * Provide Huge Incentive *

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2.0 - 7.0 years

2 - 3 Lacs

Patna

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Job description Responsibility 1. Speaking with the prospective parent, conduct Tele-counselling sessions and helping the parent to find the best school for their child among the partner schools. 2. Achieve the monthly assigned target of student admission across schools. 3. Gaining a deep understanding of the schools being represented, curriculums, parent preferences etc. Requirements 1. Previous experience in an outbound call centre or a related sales position preferably B2C. 2. Proficiency in basic computers and CRM 3. Excellent communication skills, both verbal and written. 4. Good organizational skills and the ability to multitask. 5. Excellent phone and cold calling skills. 6. Exceptional customer service skills. 7. Strong listening and sales skills. 8. Ability to achieve targets. 9. Proven track record of successfully meeting sales quota preferably over the phone shall be strongly preferred. 10. Ideal candidate should have an experience of 2+ Years Logistics 1. The profile involves working from the office. 2. The job locations is Bangalore 3. The candidate should have a functional laptop along with the mobile phone to be used for official work. The SIM card shall be issued by the company.

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0.0 - 5.0 years

3 - 4 Lacs

Thane, Kalyan/ Dombivli, Mumbai (All Areas)

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Payroll-Bank Process-Inbound Voice Des-Phone Banking Officer Voice Shift-Day Rotational Work From Office Salary-Net-14500 Fresher exp 28000 Work Location-Thane/Mumbai/Vashi/Ghansoli/Belapur/Airoli/Nahur Call-9082104424 Sanika www.hyfly.in Required Candidate profile Familiarity with standard capital market concepts, procedures, and regulatory framework Good knowledge of Ms Office, especially Excel. Graduates / HSC Fresher can also apply Age should be 20-32 yrs

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0.0 - 5.0 years

3 - 4 Lacs

Thane, Navi Mumbai, Mumbai (All Areas)

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Payroll-Bank Des-Phone Banking Process-Inbound Salary-4.5 Lakh Graduate Fresher Candidate with BPO Exp/Banking RM can also apply Location-Thane/Malad Can apply branch banking after 2 yrs all banking facilities Call 8169642494 Yogesh Required Candidate profile Answer inbound calls and assist customers with their Queries/Request/Complains. Explaining the customers product features & benefits. Ensuring all compliance Achieving weekly, monthly, quality target

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0.0 - 5.0 years

3 - 4 Lacs

Thane, Pune, Mumbai (All Areas)

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Hiring Phone Banking officer Graduate Fresher welcome Salary -17500 per month Process-Inbound Candidate with BPO Exp/Banking RM can also apply Can apply branch banking after 2 yrs all banking facilities Call 9137797705 Hrutika www.hyfly.in Required Candidate profile Graduate Fresher with good com skills Prior exp in Customer service would be added advantage Need to solve bank customer issues over phone no field job www.hyfly.in

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0.0 - 5.0 years

3 - 4 Lacs

Navi Mumbai, Kalyan/ Dombivli, Mumbai (All Areas)

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Payroll-Mutual Fund Co Process-Inbound Voice Des-Customer Relationship Manager Shift-Day Rotational Work From Office Salary-Net-14500 Fresher exp 24500 Work Location-Belapur / Airoli Call-8080126356 Ekta Email-hyflyhr9@gmail.com www.hyfly.in Required Candidate profile Familiarity with standard capital market concepts, procedures, and regulatory framework Good knowledge of Ms Office, especially Excel. Graduates / HSC Fresher can also apply Age should be 20-32 yrs

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Exploring Telecalling Jobs in India

Telecalling jobs have become increasingly popular in India due to the rise of customer service and sales-oriented roles in various industries. Telecalling involves making and receiving phone calls to assist customers, generate leads, or promote products/services. This article aims to provide insights for job seekers interested in pursuing a career in telecalling in India.

Top Hiring Locations in India

  1. Mumbai
  2. Delhi
  3. Bengaluru
  4. Pune
  5. Hyderabad

Average Salary Range

The average salary range for telecalling professionals in India varies based on experience and location. Entry-level telecallers can expect to earn between INR 2-3 lakhs per annum, while experienced telecallers with a proven track record can earn up to INR 5-6 lakhs per annum.

Career Path

The career path in telecalling typically progresses as follows: - Telecaller - Senior Telecaller - Team Leader - Telecalling Manager

Related Skills

In addition to excellent communication skills, telecalling professionals are often expected to have: - Customer service skills - Sales skills - Problem-solving abilities

Interview Questions

  • What motivates you to work in a telecalling role? (basic)
  • How do you handle rejection during a call? (medium)
  • Can you give an example of a time when you successfully upsold a product/service to a customer? (advanced)
  • How do you prioritize your calls when dealing with multiple customers at once? (medium)
  • Describe a situation where you had to handle an irate customer and how you resolved it. (medium)
  • What strategies do you use to keep customers engaged during a long call? (basic)
  • How do you ensure that you meet your daily call targets? (medium)
  • What do you think are the key qualities of a successful telecaller? (basic)
  • How do you handle sensitive information shared by customers during a call? (medium)
  • Can you explain a time when you had to deal with a difficult customer and how you handled the situation? (advanced)
  • How do you stay motivated during repetitive calling tasks? (basic)
  • Have you ever had to deal with a language barrier while speaking to a customer? How did you manage it? (medium)
  • What do you think are the most common challenges faced by telecallers in the industry? (basic)
  • How do you adapt your communication style when speaking to different types of customers? (medium)
  • Have you ever had to troubleshoot a technical issue for a customer over the phone? How did you handle it? (advanced)
  • How do you handle stress and pressure in a fast-paced telecalling environment? (medium)
  • How do you ensure that you maintain a positive attitude throughout the day, especially during challenging calls? (basic)
  • Can you provide an example of a successful cold call you made that resulted in a sale? (advanced)
  • How do you handle a situation where a customer is not satisfied with the product/service offered? (medium)
  • What strategies do you use to build rapport with customers over the phone? (basic)
  • How do you ensure that you are following all compliance guidelines while making calls? (medium)
  • Can you explain a time when you had to deal with a technical glitch during a call and how you resolved it? (advanced)
  • How do you handle objections raised by customers during a call? (medium)
  • What do you think sets you apart from other candidates applying for this telecalling role? (basic)

Closing Remark

As you prepare for telecalling job interviews, remember to showcase your communication skills, problem-solving abilities, and customer-centric approach. With the right preparation and a confident mindset, you can excel in the telecalling industry in India. Good luck!

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