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0.0 - 1.0 years

2 - 3 Lacs

Pune

Work from Office

MOM -BPO- Voice Insurance Process Skill- Need to look for Excellent Communication and Attitude towards learning if Training Provided. (Client Will Provide Training if good Attitude and Good Communication in Pune) Level-L1/L2(Flexible on grade) Notice period - Immediate joiner- 15 days Workmode-5days/6days (Need Basis) from office UK Shift Timings-Rotational shifts with Rotational weekoff's. Pickup and Drop will be Available. Interview Mode: Both F2F and Virtual (F2F - need to be Available by 4:30pm (or) Virtual between 6pm-7pm). Also they have to be available for Live Photo before Interview.

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0.0 - 5.0 years

3 - 5 Lacs

Gurugram, Delhi / NCR

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Hiring for International Voice Process/Chat Customer Service Fresher / Experience both can apply. Excellent comms required Salary 18k-40k Inhand 2500-3500 MIV Night shifts 5 days working Call/WhatsApp Yashraj : 9910986621 Swati 9354911204 Required Candidate profile Candidate must have excellent verbal and written skills. Must be comfortable with night shifts Fresher with excellent communication skills are most welcomed. Perks and benefits Both side cab + INcentives

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0.0 - 4.0 years

1 - 3 Lacs

Mumbai, Thane, Navi Mumbai

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- URGENT OPENING FOR Personal Loan Sales - SUNDAY FIXED OFF - AMAZING INCENTIVES - QUALIFICATION- 12th PASS - Salary - UPTO 21K IN-HAND - Exp: 6+ months in Personal Loan sales - Timing - 10 TO 7 - Note:- basic english Communication Required Candidate profile Min qualification- HSC For more details (Call/WhatsApp) HR Omkar:- 8698879613 Perks and benefits Incentives and growth opportunities.

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4.0 - 5.0 years

6 - 10 Lacs

Hyderabad

Work from Office

Job Overview: CRM Specialist is an individual contributor role responsible for executing customer relationship management (CRM) initiatives to enhance customer engagement, satisfaction, and retention. This position plays a crucial part in supporting the organization's sales and customer service efforts. Key Responsibilities : Telecalling/CRM Activities : Perform telecalling or CRM activities based on established strategies and guidelines to engage customers effectively. Customer Interactions : Engage with customers via phone calls, emails, or other communication channels to provide information, gather feedback, and address inquiries. Data Management : Maintain and update customer databases, ensuring data accuracy, completeness, and compliance with data privacy regulations. Lead Nurturing : Support lead generation and lead nurturing efforts by following up with potential customers and providing relevant information. Customer Feedback : Collect and document customer feedback, complaints, and suggestions, forwarding them to the appropriate departments for resolution or improvement. Training and Development : Participate in training sessions and workshops to enhance telecalling or CRM skills and product knowledge. Technology Utilization : Utilize CRM software and telecalling tools effectively to manage customer interactions and maintain records. Reporting : Provide regular reports on telecalling or CRM activities, including call logs, conversion rates, and customer interactions. Compliance : Ensure that all telecalling or CRM activities adhere to relevant regulations, including data privacy and telemarketing guidelines. The Telecaller or CRM Specialist is a critical role in supporting customer engagement and satisfaction. This role requires a proactive and detail-oriented individual contributor who can effectively communicate with customers, manage data, and assist in achieving the organization's customer-centric goals.

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0.0 - 3.0 years

1 - 2 Lacs

Pune

Work from Office

Position:- Insurance Sale Department:- Customer Service, Inbound, Outbound Qualification :- HSC or Any graduate / Under graduate Work From Office Shifts Timing: - Day Shift Preferred candidate profile HSC Pass Can apply Freshers can apply Marathi And Hindi Good communication Salary Up To Fre :- 12000 To 14000 Salary Up To Exp :- 14000 To 16000 Salary Up To Regional Language:- 18000 Unlimted Incentives. Rotational week off Rounds of Interviews:- HR round Operations round INTERVIEWS ARE BEING SCHEDULED NOW! Call Now OR Send your updated CV on WhatsApp to schedule your interview: HR Gaurav :- 7796427055

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0.0 - 5.0 years

1 - 3 Lacs

Mumbai, Thane, Navi Mumbai

Work from Office

Process:- Credit Card Sales Executive / Personal loan officer Salary - Upto 21k In hand Need Good communication Education - HSC/Graduation Experience and Fresher Both Can apply Required Candidate profile Min qualification- HSC To Apply ! Ping HR Omkar on WhatsApp at HR omkar:- +91 86988 79613 Share your updated resume Interviews scheduled Mon–Sat Perks and benefits Incentives and growth opportunities.

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0.0 - 3.0 years

1 - 2 Lacs

Pune

Work from Office

Marathi /Hindi & Basic English Communication. Providing service to the customers. Sal Up To Fre 12 k to 14 k Salary Up To Exp 14 k to 18 k Regional Lang. Up To 18 k Unlimited incentive Freshers/Experienced both can apply Required Candidate profile Qualification: 12th Pass How To Apply..? To schedule your interview send your CV through WhatsApp Or Call(number mentioned below) HR Gaurav:- 7796427055 Perks and benefits Good salary with unlimited incentive

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2.0 - 4.0 years

1 - 2 Lacs

Mohali

Work from Office

Job Responsibilities and Duties: Answer incoming calls from customers Assist customers with requests for information, complaints, making appointments for all modalities based on availability of slots, and resolve issues for customers Maintain and update customer information Ensure patient forms contain all necessary billing information Booking of home collections and forwarding to home collection department Handling patient queries over email, wattsap, direct calls or missed calls etc. Maintaining data of Received and Missed calls

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0.0 - 5.0 years

1 - 3 Lacs

Mumbai, Thane, Navi Mumbai

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Job Title: Customer Support Executive PayNearby Services Job Description: We are hiring Customer Support Executives to handle customer queries related to PayNearby services . The role involves managing inbound and outbound calls, assisting users with transactions, and resolving their concerns efficiently. Key Responsibilities: Handle customer calls and provide accurate information regarding PayNearby services Resolve user queries in a timely and professional manner Maintain a high level of customer satisfaction Follow communication scripts and company guidelines Coordinate with internal teams for issue resolution if needed Eligibility Criteria: Minimum Qualification: HSC (12th Pass) or Graduate Must have good communication skills (Hindi & English preferred) Basic computer knowledge is a plus Freshers and experienced candidates are welcome to appl Work Schedule:6 Days Working 1 Rotational Off per week Shift Timings: Girls: 7:00 AM 8:00 PM Boys: 11:00 AM 11:00 PM Salary: 14,500 In-Hand per month Location: [Turbhe, navi Mumbai ] To apply now ? Contact: HR Nisha +91 97634 58943 (Call/WhatsApp to apply)

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1.0 - 2.0 years

1 - 1 Lacs

Bengaluru

Work from Office

Responsibilities: Meet daily/weekly targets Maintain customer database accuracy Cold calling leads, scheduling appointments Follow up with potential clients via phone calls Close sales through persuasive communication Sales incentives

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0.0 - 1.0 years

1 - 1 Lacs

Hyderabad

Work from Office

Position Summary Customer care specialists are responsible for handling calls from new and existing customers regarding a variety of requests around products as specified by the client. Using their knowledge of products or services as well as great customer service skills, these professionals address issues, provide support and offer information, as needed, to keep customers satisfied and retain business. Specialists requires an intimate knowledge of the products or services being sold, great communication skills and sales experience. The ability to cross-sell products is also essential. Demonstrated success in sales and customer service is required Roles and Responsibilities Answers inquiries by clarifying desired information; researching, locating, and providing information Determines requirements by working with customers Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems. Fulfills requests by clarifying desired information; completing transactions; forwarding requests. Cross sell Role & responsibilities Skills and Abilities Svar assessment with 50% and above as cut off Basic Telephone Etiquettes and basic computer skills Ability to write, read and speak English to suit business need Agent should be able to communicate in English & Hindi Decision Making, numerical ability & logical reasoning Customer Focus and Being Attentive Preferred candidate profile Under Graduates/Graduates Fresher/ 1 -2 year experience (Customer service in banking or any field)

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1.0 - 5.0 years

2 - 4 Lacs

Noida, Lucknow, Gurugram

Work from Office

Hi Job Seeker, Greetings from Shining Stars! Hiring for the Immediate Joiners Location: Lucknow(Full time role), Noida(Part-time & Full time), Gurugram(Full time role) Salary: Lucknow (upto 2.5LPA) Noida (upto 3.5LPA) Gurugram (upto 4.5LPA) Role & responsibilities Handling Customer Queries via CHAT, VOICE or BLENDED . Troubleshooting and resolving customer issues. Providing Product Info. Maintaining records of logging customer interactions and outcomes. Meeting customer satisfaction and response time targets. Preferred candidate profile Excellent communication skills. Flexibilities with the rotational shifts. Flexibilities with the rotational week offs. Basic computer skills. Problem solving skills. BE AN EARLY APPLICANT a GREAT OPPORTUNITY FOR ALL WHO ARE SEARCHING! Candidates who are Interested in the profile do share your CV on the given number: 9453915028 (HR Anshika Tiwari) 9450957497 (HR Shrasti Pathak) Thanks & Regards Anshika Tiwari (9453915028) HR EXECUTIVE #bpo #customerservice #chatprocess #multinationalcompany #bpojobs #hiring #hiringalert #jobseekers #blendedprocess #parttimerole #communicationskills #css #csa #MNC

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1.0 - 6.0 years

0 - 0 Lacs

bangalore, madurai, nagercoil

On-site

Job Requirement: Achieve allocated admission targets. Counseling Students and parents about our courses and competition exams landscape. Champion entire student cycle: Prospecting, Counseling, Admission, Orientation, Support. Interaction with students and parents on routine basis for giving them Aakash experience. Clarifying doubts of students and parents. Managing fee structure & fee software for different programs. Monitor class schedules to ensure smooth running of classes. Liaison with Head Office in Delhi for upcoming programs, admission tests, schemes and other offers. Handling assigned administrative responsibilities. Experience, Skills & Key Responsibilities: Relevant experience in counselling profile. Self-motivator & Drive to work. Proficiency in Microsoft Office. Strong communication, presentation and persuasion skills. Enthusiastic and positive attitude. Interpersonal skills to communicate with various types of client groups. Should have experience in Educational / Insurance / Pharma / Training Qualification : Bachelor's degree with experience of 2 - 4 Years. experienced in sales in educational background For Bengaluru kannada language is mandatory both speaking as well as understand coimbatore tamil is mandatory

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0.0 - 4.0 years

1 - 3 Lacs

Pune

Work from Office

Responsibilities: Make outbound calls to prospective students Meet enrollment targets through effective counseling Maintain customer database and records Schedule admissions interviews Annual bonus

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2.0 - 5.0 years

2 - 5 Lacs

Jaipur

Work from Office

Perform the following under the guidance/direction of Supervisor/Manager With help of Supervisor/ Manager, Identify the customers for protentional Business Collect the documents from Customers and validate as per the organization norms Logging the case in the system as per SOP and follow the process for disbursement. Fulfil - the Sanction ratio as per organisation requirement Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager. With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.

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1.0 - 4.0 years

9 - 13 Lacs

Bengaluru

Work from Office

Perform the following under the guidance/direction of Supervisor/Manager With help of Supervisor/ Manager, Identify the customers for protentional Business Collect the documents from Customers and validate as per the organization norms Logging the case in the system as per SOP and follow the process for disbursement. Fulfil - the Sanction ratio as per organisation requirement Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager. With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.

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1.0 - 5.0 years

4 - 8 Lacs

Barmer

Work from Office

Perform the following under the guidance/direction of Supervisor/Manager With help of Supervisor/ Manager, Identify the customers for protentional Business Collect the documents from Customers and validate as per the organization norms Logging the case in the system as per SOP and follow the process for disbursement. Fulfil - the Sanction ratio as per organisation requirement Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager. With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.

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0.0 - 5.0 years

1 - 3 Lacs

Mumbai, Thane, Navi Mumbai

Work from Office

Process - JFL (Dominos) -Inbound Customer service -Fresher or experience -Salary upto 18k -Qualification: Min HSC (9 hrs Rotational for Full-Time | 5 hrs Rotational for Part-Time) Shifts: 6 Days working Rotational week-off Rounds of Interviews:- HR round Operations round Client round Contact Details:- More Detail Contact (WhatsApp/Call) HR Nisha :- 9763458943

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0.0 - 2.0 years

2 - 3 Lacs

Bengaluru

Work from Office

Responsibilities: * Meet daily/weekly sales targets through outbound calls * Maintain customer database accuracy * Cold call leads, close deals * Schedule appointments with prospects * Report on sales performance regularly Annual bonus

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0.0 - 5.0 years

1 - 3 Lacs

Thane, Navi Mumbai, Mumbai (All Areas)

Work from Office

Job Title: Customer Retention Executive Airtel Process Process: Retention (Airtel) Location: Ghansoli / Mahape, Navi Mumbai Job Description: We are hiring enthusiastic and customer-focused individuals for the Airtel Retention Process. The ideal candidate should have average to good English communication skills and a strong willingness to engage with customers. This role involves handling customer retention queries and providing effective solutions to retain existing customers. Key Responsibilities: Handle outbound/inbound customer calls related to retention. Address and resolve customer concerns to ensure continued service. Convince customers to continue using Airtel services by highlighting benefits and solutions. Maintain records of customer interactions and follow-ups. Achieve daily and weekly targets as defined by the operations team. Requirements: Education: Minimum HSC (12th pass) Experience:- Freshers are welcome / Minimum 6 months of any work experience (preferred) Communication: Average to Good English communication skills Job Details: Salary: Upto 16K inhand Shifts: Day Rotational Shifts Week Off: Rotational Off Interview Rounds: HR Round Operations Round Work Location: Ghansoli / Mahape, Navi Mumbai Why Join Us? Work with one of India's top telecom brands Airtel Friendly and professional work environment Great opportunity to begin or grow your career in BPO/Telecom sector Interested candidates can apply now ! send your CV through WhatsApp (number mentioned below) HR Namrata :- 8624868754

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1.0 - 3.0 years

2 - 3 Lacs

Kolkata

Work from Office

Role & responsibilities Responsible for sales closure through Tele calling and leads generated of all asset & liability products by Internal & External lead channels. Process Management: Follow the process & adhere to the guidelines of the Channel. Code of Conduct and other compliances to be followed strictly as downloaded during trainings and at regular team meetings. Adhering to the required system login & Dialer hygiene parameters (TOS / Wrap / Talk time) for the day / month. Maintain Call & business Productivity. Ensure adherence to Call information management guidelines to eliminate / minimize customer complaints related to misinformation / misrepresentation. Adhere to the business performance in terms of call coverage, database and lead management, appointments fixed, business in hand, logins, disbursements, hygiene parameters - complaints and sourcing mix. Target v/s Achievement: The prime KRA is to meet the business targets set for the Month / Year and maintain productivity benchmarks. identify the right product for customers and ensure sales closure. Quality Management: Understanding the exact customers needs & selling the right product to the customer. Effective interaction / communication to be done with customer. Ensure proper tagging & dispositions of leads & database called on Dialer systems. Tele Sales Officer to work on the feedback shared by the supervisor / training & quality manager on the quality of appointment fixed & communication with customer’s. Cross sell different banks products to the customer as per the requirement. Ensure adherence to the processes laid down for call management, lead management, database management and customer management. Attend the Product, soft skills, process training programs and refreshers through SCC & product teams.

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1.0 - 3.0 years

2 - 4 Lacs

Navi Mumbai

Work from Office

Engage with potential customers via outbound calls Provide information on real estate projects and offerings Follow up regularly to build trust and interest Understand customer needs and qualify leads Maintain lead details and update records Required Candidate profile Fluent in English, Hindi, and/or Marathi Prior exp in tele-calling, real estate, or sales (Freshers welcome!) Confident, enthusiastic, and eager to learn Excellent communication and persuasion skills

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0.0 - 5.0 years

1 - 3 Lacs

Mumbai, Thane, Navi Mumbai

Work from Office

Process - SBI General Insurance sales Process Qualification:- Min HSC Salary :- 17-18k IN-HAND Week off :- Sunday fix off Shift :- 10 am to 7 pm Rounds of interview :- HR, Ops Exp :- English communication plus 6months on proper sales exp Required Candidate profile Qualification :- HSC Pass Job location :- Ghansoli To schedule your interview Call or send your CV through WhatsApp (number mentioned below) Contact Person :- HR Namrata Mob No:- 8624868754 Perks and benefits competitive salary with unlimited Incentives

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0.0 - 5.0 years

6 - 9 Lacs

Thiruvananthapuram

Work from Office

Role Overview : We are hiring Business Development Telecallers, open to both freshers and experienced professionals. The role involves making outbound calls, promoting our services, and driving business growth. If you have prior experience in telecalling, inside sales, business development, or recruitment with strong English communication, this could be a great opportunity. Key Responsibilities : - Make outbound calls to potential clients and introduce our services - Convert leads into business opportunities through effective communication - Maintain a detailed record of client interactions and follow-ups - Build and nurture relationships with prospective clients - Collaborate with the sales team to ensure lead conversions Requirements : For Freshers : - Any degree - Good communication skills in English - Eagerness to learn and meet targets For Experienced Candidates : - Prior experience in telecalling, inside sales, business development, recruitment, or related fields - Must have used English communication extensively in previous roles - Ability to close deals and work in a target-driven environment.

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0.0 - 5.0 years

2 - 5 Lacs

Thiruvananthapuram

Work from Office

As a Telecalling Outreach Executive, you will be responsible for conducting outbound telecalling to inform and educate contacts about our services. This role requires strong communication skills and a proactive approach to engaging with potential leads. Key Responsibilities : - Conduct outbound telecalling to introduce our services. - Provide detailed information and address inquiries effectively. - Follow up with leads to nurture relationships and gather feedback. - Maintain accurate records of all telecalling interactions. - Collaborate with team members to ensure efficient follow-up and support. Required Qualifications : - Any degree or equivalent. - Prior experience in telecalling or sales is preferred. - Excellent verbal communication skills in English and local languages. - Proficiency in MS Office (Word, Excel).

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