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2.0 - 5.0 years

3 - 4 Lacs

Hyderabad

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Enthusiastic and result-oriented Telecaller with over 2 years of experience in outbound calling, lead generation, and customer engagement. Possesses excellent verbal communication skills in English, Hindi, and Telugu. Known for maintaining professionalism, achieving daily call targets, and converting potential leads into active customers. Key Skills: Excellent Communication & Listening Skills Telecalling & Cold Calling Lead Generation & Follow-ups CRM Tools (Zoho, Freshdesk, etc.) Objection Handling & Relationship Building Product Knowledge & Customer Needs Assessment Call Documentation & Reporting Fluency in English, Hindi, and Regional Languages. Roles & Responsibilities: Make outbound calls to prospective customers from the provided database or leads. Explain product/service features clearly and persuasively. Answer customer queries effectively and resolve basic issues. Follow up on previous conversations and nurture leads. Maintain accurate call records and update CRM regularly. Achieve daily/weekly calling and conversion targets. Collaborate with the sales or support team for further processing of hot leads. Preferred Qualifications: Graduate in any discipline. Prior experience in telesales, customer service, or BPO is a plus. Basic computer knowledge and familiarity with MS Excel or Google Sheets.

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0.0 - 3.0 years

2 - 3 Lacs

Bangalore Rural, Bengaluru

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Preference will be given to immediate joiners. Roles and Responsibilities Handle customer calls, resolve their queries, and provide solutions to their issues. Meet daily targets set by the company for sales performance. Maintain accurate records of all interactions with customers using CRM software. Collaborate with team members to achieve common goals and objectives. Stay updated on product knowledge and industry trends to improve sales skills. Mode- Work From Office Candidates needs to be fluent in English and Hindi/Kannada/Tamil Location- Bangalore Incentives- 15000 to 20000 per month Benefits:1. Medical Insurance of 1 lakh2. Free lunch, snack, and beverages3. Promotions and increments every 3 months from the joining date.4. Spot Awards, Vouchers. In case of any query, kindly connect on 7338087257

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0.0 - 2.0 years

1 - 2 Lacs

Hyderabad, Chennai

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Handle outbound customer calls in professional manner Interact with customers over a call with strong communication Engaging with potential and existing customers via phone Keep record of every customer interaction Required Candidate profile Qualification: Min 12th to Graduate Languages: Tamil, Telugu, Hindi, Malayalam, Kannada Location: Chennai, Hyderabad Need Immediate joiners Contact: HR PARVATHI -7358179139 Perks and benefits ESI, PF,INCENTIVES AVAILABLE

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0.0 - 1.0 years

0 - 1 Lacs

Chennai

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Kotturpuram: 30 opening Tamil Inbound Voice process-CM Helpline customer care ICCS BPO is hiring for 50 Customer care Executives in Chennai Day & late evening shift only (No night shift), 6 days working with 1 rotational week off Handle customer queries Walkin date: 22nd, 23rd & 24th April Time:10AM to 5PM Interview Location: Government data center New building call center 1st floor Next to Anna centenary library Kotturpuram Chennai 600025 Contact HR: YOGESWARI Qualifications: Plus two/degree/Diploma (with arrears also can apply) CTC: 13000 (Incl PF & ESI) Interested call or ping me at 7339258515-HR HR Team ICCS

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0.0 - 5.0 years

2 - 3 Lacs

Bengaluru

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Hello Job Seekers! Greetings from Shining Stars ITPL! Location: Bangalore (On-site) About the Role: We are looking for enthusiastic and dedicated Customer Care Executives to join our team in Bangalore. If you're fluent in English and Hindi , and passionate about helping customers, we want to hear from you! Job Details: Job Title: Customer Care Executive Work Mode: In-Office Salary Package: Freshers: 20k CTC + 4,000 Bonus Experienced: Up to 25k CTC + 4,000 Bonus Eligibility Criteria: Education: Graduates only Experience: Freshers and Experienced candidates welcome Languages Required: Fluency in English and Hindi Key Responsibilities: Handle customer queries via calls and other communication channels Provide accurate information about products and services Resolve customer concerns promptly and professionally Stay informed about company updates and procedures Support with order placements, returns, and exchanges How to Apply: Interested candidates can share their updated resume via WhatsApp at 6393136499 (Aleesha) or contact directly for more details.

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0.0 - 5.0 years

1 - 3 Lacs

Pimpri-Chinchwad, Pune

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Designation : outbound sales (TVS & bajaj) voice process -Eligibility: 12th Pass -Languages: Marathi & Hindi -Shift: Day Shift -Incentives: Unlimited -Location: Viman Nagar, Pune -Salary: 12k to 18k + Incentives -Gender: Male & Female can apply Required Candidate profile Min qualification- HSC Age: 18–35 Fixed day shift Immediate Joining Unlimited Incentives To schedule your interview call or send your CV through WhatsApp Contact N :- HR Rushikesh :- 9822961821 Perks and benefits Compititive Salary and Lucrative Incentives

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0.0 - 4.0 years

3 - 3 Lacs

Bengaluru

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We have Walk-in-interview scheduled in our Vyapar office ( 3rd floor New building, 150/2 Enzyme Diamond, 7th Cross Rd, 1st Sector, HSR Layout, Bengaluru, Karnataka 560102 Interview Timings - 11:00 to 3pm Job Description: (Inside Sales Executive) Call Customer Provide a Detailed Demo to the Customer Engage, Follow Up, and Sale subscriptions for SaaS Pls Note - Hindi / Kannada/ Telugu Marathi/ Malayalam (Any one language is mandatory) ( MBA freshers can apply) Job Location: Bangalore Perks and benefits - Medi claim, Gratuity, sales incentive, attendance incentive Contact Person :- Astha- 7795094356 ( before coming for interview kindly share resume to below number) Location: Vyapar Office, 3rd floor, New Building, 150/2, Enzyme Diamond, 24th, 7th Cross Rd, 1st Sector, HSR Layout, Bengaluru, Karnataka 560102

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0.0 - 5.0 years

3 - 3 Lacs

Bengaluru

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We are hiring for Inside sales (TeleSales) - MBA Freshers / Experience Location *Bangalore * Walk IN for BANGALORE * - Please get your resume for an interview. (Address below) / Pls share resume to below number before coming for interview Contact person - Astha - 7795094356 Company Name- Vyaparapp Interview timings - 10.30 AM - 3.30pm Language preference - Hindi/ Tamil/ Malayalam / Marathi/Gujarati ( Any one language is mandatory) Working Timings - 10AM - 7PM Work from Office *CTC: 2.82 LPA to 3.7 LPA *+ Incentive +attendance bonus + 5 Lakhs Medical insurance (Family) + Gratuity About Vyapar: We are a technology and innovation company in the fin-tech space, delivering business accounting software to Micro, Small & Medium Enterprises (MSMEs). With more than Five Million users across 140 countries, we are one of the fastest growing companies in this space. We take the complexity out of invoicing, inventory management & accounting, making it so simple, such that small businesses can spend less time on manual bookkeeping and spend more time focusing on areas of business that matter. Role Summary: We are looking for an Inside Sales Executive who will be responsible for developing, engaging and building relationships with B2B & B2C clients in different regions of India on calls. Responsibilities: Onboard new channel partners / Customers through cold calling from a set of assigned leads Needs to achieve the assigned sales targets Provide detailed demos to customers / Channel partners and clarify doubts based on business use cases. Engage, follow-up and Sale subscription for SAAS Following Sales SOP Need to follow the SOP while On-boarding customers / Channel Partners Maintain long term relationships with the set of assigned & On-boarded customers / channel partners Desired Skills and Requirements: Comfortable with cold calling Confident with giving product demos Client handling and management Comfortable to work for B2B & B2C clients good sales and negotiation skills Relationship building skill Walk-in interview address: Vyaparapp 3rd floor, New Building 150/2 Enzyme Diamond,7th Cross Rd, 1st Sector, HSR Layout, Bengaluru, Karnataka 560102 Astha Talent Acquisition Specialist (Non-Tech) Email : asthagupta@vyaparapp.in Handphone - 7795094356 Website: vyaparapp.in NOTE: Looking for Immediate Joiners

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0.0 - 5.0 years

1 - 4 Lacs

Thane, Navi Mumbai, Mumbai (All Areas)

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Process:- Customer Service (Inbound) Client: Unity Small Finance Location: Turbhe, Navi Mumbai Role: Voice Inbound Requirements: Minimum 12 Months of experience in customer service Banking/ BPO Graduation is a must Versant 5 communication skills required Salary: Up to 32K CTC Shifts: Rotational Interview Process: 1HR Round 2Operations Round (Face-to-Face) 3Aptitude Test 4 Client Interview (Face-to-Face) : Unity Small Finance Location : Turbhe, Navi Mumbai Role : Voice Inbound Requirements : Minimum 12 Months of experience in customer service Banking/ BPO Graduation is a must Versant 5 communication skills required Salary: Up to 32K CTC Shifts: Rotational Contact Person:- HR Saumya Mob NO:- 8263043709

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3.0 - 5.0 years

2 - 2 Lacs

Chennai

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MY EXIM BUSINESS is a leading platform focused on empowering Indian exporters by providing tools, resources, and services to help them grow their businesses globally. We aim to simplify the export process and enhance business opportunities for our users. Job Description / Responsibilities: Engage with Indian exporters over phone calls to explain the features and benefits of the MY EXIM BUSINESS platform. Educate prospective users on how to effectively utilize the platform to support their export activities. Maintain call records and provide regular feedback on client interactions. Follow up with leads and ensure prompt and professional communication. Desired Candidate Profile: Any graduate with 3 to 5 years of experience in tele calling or customer engagement roles. Prior experience or knowledge in the Export Industry will be considered an added advantage. Strong verbal communication skills in English ; proficiency in Hindi is a plus. Must be based in Chennai or willing to work from Chennai. Candidates should have a confident and professional telephone manner. Key Skills Required: Excellent verbal communication in English Hindi speaking ability (added advantage) Customer handling and engagement Basic understanding of export-related processes (preferred)

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0.0 - 5.0 years

1 - 3 Lacs

Pimpri-Chinchwad, Pune

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Position:- Outbound Voice Process Location:- Viman Nagar Pune- 411014 Department:- Customer Service, Outbound Qualification :- HSC or Any graduate / Under graduate Work From Office Shifts Timing: - Day Shift Preferred candidate profile HSC Pass Can apply Freshers can apply Marathi And Hindi Good communication Salary:- 14,000 in-hand to 18,000 in-hand plus incentives. Rotational week off Rounds of Interviews:- HR round Operations round What We Offer: Competitive salary and benefits package Opportunities for career advancement Comprehensive training program Supportive team environment How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Rushikesh :- 9822961821

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1.0 - 3.0 years

2 - 3 Lacs

Vapi

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Roles and Responsibility : Responsible for making outbound calls and regular follow-up on calls/leads assigned. Answering inbound calls /customer queries related to the hospital services Asking questions to engage customers and keep the conversation going i.e by understanding the customer requirements and closing leads. Excellent communication, interpersonal, organizational skills. Exceptional customer service skills. Keep records of calls and leads and note useful information in CRM. Desired Candidate Profile 1-3 years of experience in BPO/Call Centre environment with a focus on inbound/outbound calling or telecalling. Strong communication skills with ability to work effectively over phone calls. Proficiency in processing transactions accurately and efficiently during peak hours. Contact Mo. No.: 9512440036 Contact Person : Mr. Pradeep Jayswal - HR

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0.0 - 4.0 years

1 - 3 Lacs

Hyderabad, Chennai

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Hiring tele sales. tele collection , customer support Handle outbound customer calls in professional manner &Interact with customers over a call Engaging with potential and existing customers via phone Required Candidate profile Qualification: Any Graduate , Fresher & Experience in tele sales Male & Female Need Immediate joiners Language required - (Tamil , Malayalam , Telugu , Hindi , Kannada) Contact no:6379312487 Perks and benefits ESI, PF,INCENTIVES AVAILABLE

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0.0 - 5.0 years

0 - 1 Lacs

Allahabad/Prayagraj

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Looking for HR Recruiter-Tele Caller must know English Job description Calling candidates and briefing them about the Job vacancies. Arrange interviews and follow-ups for joining Call Khushi-9811121475 or Sukriti-8176976655 or Palak-8115955507 * Required Candidate profile HR Recruiter Activities Source relevant profiles, screen, & interview candidates till candidates join's Job Location is Muirabad Call Khushi-9811121475 or Sukriti-8176976655 or Palak-8115955507 * Perks and benefits + Good Incentives

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0.0 - 1.0 years

1 - 2 Lacs

Rohtak

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Responsibilities: * Generate sales leads through outbound calls. * Close deals over phone. * Meet daily/weekly sales targets. * Maintain customer relationships via follow-ups. * Collaborate with marketing team on campaigns. Sales incentives Performance bonus Annual bonus Referral bonus

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5.0 - 8.0 years

3 - 3 Lacs

Kolkata

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Make outbound calls to potential customers and generate leads. Maintain and update customer databases (CRM). Follow up on leads and coordinate with the sales team to ensure Site -Visits. Schedule meetings and appointments. Required Candidate profile Fuency in English, Hindi and Bengali, office near Deshapriya Park. : 6 days a week Saturday & Sunday would be working and can take a week off on weekdays only. Perks and benefits Working in Saturday and Sunday but weekly off

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0.0 - 3.0 years

1 - 2 Lacs

Pune

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Urgent Requirement for Tele caller Salary: 15,000 + Incentives Experience: Fresher - 3 yrs. experience Location: Kothrud, Pune

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1.0 - 5.0 years

4 - 5 Lacs

Noida

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Hi, InfoEdge is hiring for the role of Inside Sales in Jeevansathi.com. Kindly find the details below. Job Objective: The objective of this role is to sell paid services to the already registered members of the platform via chat/inbound process. Job Description: Work on system qualified and high income Leads of already registered users to convert them from Free to Paid or Upgrade. Sell membership plans over any of these communication channels - phone/chat/video call and update all the details accurately in the CRM software. Achieve sales targets by counseling the registered users of Jeevansathi.com by selling High-Value packs. Maintain communication quality standards as per the defined metrics. Maximize profitability by ensuring higher conversion of leads from calls and chat. Required Skills: Excellent communication skills (both written as well as verbal) Active listening skills Strong convincing skills Client handling skills Chat proficiency Comfortable with Rotation Offs Working Days - 5.5 days (Rotational Off days) WFH (Work from home) after mandatory 3 months training in WFO (Work from office) mode, and afterwards depending on performance, either WFH or WFO.

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0.0 - 5.0 years

3 - 6 Lacs

Noida, Gurugram, Delhi / NCR

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We have 500+ positions, active for Different voice & Chat processes. Hiring is open for a TOP 1 MNC located at Gurgaon No of Positions: 550 Hiring Freshers & Experienced candidates, who are interested for the VOICE process. Freshers salary: 17K to 30K ( Depending on assessment scores) Experienced Salary : 23K to 35K ( Depending on assessment scores) Education Qualification: Grad & UG Job location : Gurgaon CONTACT IMMEDIATELY Senior HR Ranjan - 8586942554 ( Call & Must WhatsApp the CV/ Basic details) Email: ranjansahakne3@gmail.com NO CHARGES : TOUCH CONSULTANTS

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0.0 - 5.0 years

1 - 4 Lacs

Thane, Navi Mumbai, Mumbai (All Areas)

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Process :- Loan Recovery -outbound calls (Axis MFI,Axis Retail, ICICI HFC, BOB, HSBC ) Qualification : HSC And Above Work From Office Location:- Reliable Tech Park Airoli Shifts Timing: - Day Shift Required DRA certified candidates. Preferred candidate profile - 6+ months collection experience - Undergraduate/Graduate degree Job Details: - 6-day workweek, rotational fixed off salary- upto 22 CTC + incentives Rounds of Interviews: HR round Operations round To schedule your interview Call or send your CV through WhatsApp (number mentioned below) *HR Riya :- 8551021894 *

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1.0 - 3.0 years

1 - 2 Lacs

Pune

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Job Description: Tele caller Position Title: Tele caller Department: Sales/Customer Service Job Summary: A Tele caller is responsible for making outbound calls to potential and existing customers to promote products or services, handle inquiries, and resolve customer issues. They play a crucial role in driving sales, enhancing customer satisfaction, and contributing to the overall growth of the organization. Key Responsibilities: Outbound Calls: Initiate calls to potential or existing customers to promote products/services. Follow up with leads or prospects provided by the sales team or collected through campaigns. Use scripts or create tailored pitches to introduce and explain products/services. Customer Support: Respond to customer queries and provide accurate information. Resolve customer complaints, issues, and concerns promptly. Maintain a positive and professional relationship with customers. Sales and Lead Generation: Meet or exceed daily, weekly, and monthly targets for calls and sales. Cross-sell or upsell additional products or services as appropriate. Capture relevant customer data and update CRM systems accordingly. Data Management: Record customer interactions and feedback in CRM or relevant systems. Track and follow up on leads, potential sales, and customer queries. Prepare regular reports on call activity, sales performance, and customer feedback. Market Research: Identify customer needs and preferences by asking probing questions. Gather feedback and insights from customers to help improve products or services. Stay updated with industry trends and competitor offerings. Appointment Scheduling: Schedule appointments or product demonstrations for the sales team. Coordinate with customers to arrange follow-up calls or meetings. Compliance and Quality Standards: Ensure all calls comply with company policies, data protection laws, and industry standards. Adhere to quality guidelines for call handling, including tone, clarity, and professionalism. Team Collaboration: Work closely with team members to share insights, tips, and best practices. Participate in training sessions to enhance product knowledge and sales techniques. Interested Candidates kindly share your CV on apardeshi@sevenmentor.com or call or WhatsApp 8806178325 For more details kindly visit: www.sevenmentor.com

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0.0 - 3.0 years

5 - 6 Lacs

Bhubaneswar, Kolkata, Faridabad

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assisting the manager with various tasks, including supervising staff, managing operations, and ensuring customer satisfaction, while also contributing to the overall success of the business. 6.00 LPA (Fixed Salary)

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0.0 - 5.0 years

2 - 3 Lacs

Mohali, Chandigarh, Panchkula

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urgent hiring for domestic & international BPO for voice and chat process Sitting profile,No sales, only customer service Male Female both required Graduate & undergraduate both eligible call now Ms.Chandni 6230972380 Ms.Sumit sharma 87082 00679 Required Candidate profile candidates must have good comm skills with basic knowledge of computer for more information apply to this job,we will call you back.. or call at given no. Ms.Radhika sharma 8146 555 305

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0.0 - 2.0 years

1 - 3 Lacs

Noida, Gurugram, Delhi / NCR

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Interacting with the Customers Offering amazing customer service Maintaining professionalism with customers work directly with customers & provide assistance Call/ WhatsApp HR Rajeshwari 87918 81514 Required Candidate profile Excellent command over English communication Should have good interpersonal skills Immediate joiners only Freshers/UG both can apply Perks and benefits Unlimited Incentives Health Insurance Bonus

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0.0 - 5.0 years

3 - 3 Lacs

Thane, Kalyan/ Dombivli, Mumbai (All Areas)

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Payroll-Mutual Fund Co Process-Inbound Voice Des-Customer Relationship Manager Shift-Day Rotational Work From Office Salary-Net-14500 Fresher exp 18000 Work Location-Thane/Mumbai/Vashi/Ghansoli Call-9137797705 Kiran 8080126356 Shilpa www.hyfly.in Required Candidate profile Familiarity with standard capital market concepts, procedures, and regulatory framework Good knowledge of Ms Office, especially Excel. Graduates / HSC Fresher can also apply Age should be 20-32 yrs

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Exploring Telecalling Jobs in India

Telecalling jobs have become increasingly popular in India due to the rise of customer service and sales-oriented roles in various industries. Telecalling involves making and receiving phone calls to assist customers, generate leads, or promote products/services. This article aims to provide insights for job seekers interested in pursuing a career in telecalling in India.

Top Hiring Locations in India

  1. Mumbai
  2. Delhi
  3. Bengaluru
  4. Pune
  5. Hyderabad

Average Salary Range

The average salary range for telecalling professionals in India varies based on experience and location. Entry-level telecallers can expect to earn between INR 2-3 lakhs per annum, while experienced telecallers with a proven track record can earn up to INR 5-6 lakhs per annum.

Career Path

The career path in telecalling typically progresses as follows: - Telecaller - Senior Telecaller - Team Leader - Telecalling Manager

Related Skills

In addition to excellent communication skills, telecalling professionals are often expected to have: - Customer service skills - Sales skills - Problem-solving abilities

Interview Questions

  • What motivates you to work in a telecalling role? (basic)
  • How do you handle rejection during a call? (medium)
  • Can you give an example of a time when you successfully upsold a product/service to a customer? (advanced)
  • How do you prioritize your calls when dealing with multiple customers at once? (medium)
  • Describe a situation where you had to handle an irate customer and how you resolved it. (medium)
  • What strategies do you use to keep customers engaged during a long call? (basic)
  • How do you ensure that you meet your daily call targets? (medium)
  • What do you think are the key qualities of a successful telecaller? (basic)
  • How do you handle sensitive information shared by customers during a call? (medium)
  • Can you explain a time when you had to deal with a difficult customer and how you handled the situation? (advanced)
  • How do you stay motivated during repetitive calling tasks? (basic)
  • Have you ever had to deal with a language barrier while speaking to a customer? How did you manage it? (medium)
  • What do you think are the most common challenges faced by telecallers in the industry? (basic)
  • How do you adapt your communication style when speaking to different types of customers? (medium)
  • Have you ever had to troubleshoot a technical issue for a customer over the phone? How did you handle it? (advanced)
  • How do you handle stress and pressure in a fast-paced telecalling environment? (medium)
  • How do you ensure that you maintain a positive attitude throughout the day, especially during challenging calls? (basic)
  • Can you provide an example of a successful cold call you made that resulted in a sale? (advanced)
  • How do you handle a situation where a customer is not satisfied with the product/service offered? (medium)
  • What strategies do you use to build rapport with customers over the phone? (basic)
  • How do you ensure that you are following all compliance guidelines while making calls? (medium)
  • Can you explain a time when you had to deal with a technical glitch during a call and how you resolved it? (advanced)
  • How do you handle objections raised by customers during a call? (medium)
  • What do you think sets you apart from other candidates applying for this telecalling role? (basic)

Closing Remark

As you prepare for telecalling job interviews, remember to showcase your communication skills, problem-solving abilities, and customer-centric approach. With the right preparation and a confident mindset, you can excel in the telecalling industry in India. Good luck!

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