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0.0 - 3.0 years

1 - 2 Lacs

Visakhapatnam

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The Front Desk Manager at Muzigal Academy is a full-time and multi-functional position. She plays a pivotal role in managing sales & marketing activities at the academy Timings: Mon- to Sun: 10:30 AM to 8:30 PM Any week day can be taken as week off Required Candidate profile Prefers Women Candidates with strong communication skills. Candidates with experience in tele calling and digital marketing & Freshers can apply. Willing to work on weekends.Weekly off on any weekday.

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0.0 - 5.0 years

1 - 3 Lacs

Mumbai, Thane, Navi Mumbai

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- Inbound Customer service -Fresher or experience -Salary upto 18k -Qualification: Min HSC Perks & Benefits: Good Salary Huge Incentives Shifts: 6 Days working Rotational week-off Rounds of Interviews:- HR round Operations round Client round Contact Details:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Taskeen :- 7796426801 (Call and What's app)

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0.0 - 5.0 years

1 - 3 Lacs

Thane, Navi Mumbai, Mumbai (All Areas)

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Process:- Personal loan & Credit card Qualification:- 12th and above Salary:- 14000 To 23,000 In Hand Timing:- 10AM - 7PM Note:- Average comms - candidate should able to read and understand english Answering phones and explaining the product and services offered by the company to tge premuim costumers. Obtaining customer information and other relevant data. end to end sales process of cards Ability to work in a team or individually as and when required. Average communication skills If any one can interested ping me on WhatsApp HR Kashish :- 7796426975

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0.0 - 5.0 years

1 - 2 Lacs

Kolkata

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Key Responsibilities: Customer Interaction: Handle incoming calls from customers promptly and professionally. Provide information about products, services, and company policies. Address customer inquiries, concerns, and complaints effectively. Issue Resolution: Troubleshoot and resolve customer issues or complaints in a timely manner. Escalate complex issues to appropriate departments for further investigation. Data Entry: Accurately and efficiently input customer information and details into the company's database. Product Knowledge: Stay informed about the company's products, services, and promotions to provide accurate information to customers. Eligibility Criteria: High school diploma or equivalent; college degree is a plus. Proven customer service experience, preferably in a call center environment. Should have minimum 0 - 12 months of relevant experience Excellent communication skills, both verbal and written. Strong problem-solving and decision-making abilities. Proficiency in using call center software and computer systems. Ability to work in a fast-paced and dynamic environment. Strong attention to detail and accuracy. Fresher can Also apply Day Shift and Sunday Fixed off Interested Candidates, please reach out to - Contact Person: Swati Contact No.: 9108382888

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0.0 - 5.0 years

1 - 3 Lacs

Mumbai, Thane, Navi Mumbai

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Process: Gynoveda Customer Services HSC with 6 months of exp Graduate Freshers Very Good Excellent communication Salary: Upto 21000/- CTC Pickup & Drop from Koparkhairne Station to Office Required Candidate profile • Work Location: Turbhe Navi Mumbai How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Pallavi :- 7262957662 (Call and What's app) Perks and benefits Pickup & Drop from Koparkhairne Station to Office

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0.0 - 5.0 years

1 - 3 Lacs

Thane, Navi Mumbai, Mumbai (All Areas)

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Process:- JFL (Dominos) Customer Services Minimum HSC Passed Need Avg communication Salary: 16.8 CTC, 15500 inhand Required Candidate profile:- Qualification: Min HSC Freshers/Experienced both can apply. Rounds of Interviews:- HR round Operations round Apply Now: To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Pallavi :- 7262957662

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0.0 - 5.0 years

1 - 3 Lacs

Pimpri-Chinchwad, Pune

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Required Fresher profile - Excellent command over Marathi And Hindi communication - Immediate joiners only - Should have very good interpersonal skills - Freshers/UG both can apply - Interacting with the Customers - Sal- 11k To 16K + incentive Required Candidate profile Qualification: Min HSC 6 Days Working -To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Altaf :- 7796427006 Perks and benefits Attractive Incentives..

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0.0 - 1.0 years

1 - 1 Lacs

Chennai

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Tele calling and laptop is mandatory.

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1.0 - 2.0 years

1 - 2 Lacs

Gurugram

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Online lead generation & sell course

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0.0 - 5.0 years

1 - 3 Lacs

Pimpri-Chinchwad, Pune

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Process:- loan Recovery process - Voice Process Good Communication. Providing service to the customers. Freshers/Experienced both can apply. Handling Inbound And Outbound calls Salary: 11,000 To 16,000 Inhand Shift Timing-9:30am-6:30pm Required Candidate profile"- Qualification: Min HSC Fixed Sunday week off Perks and benefits:- Incentives and growth opportunities. To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Altaf :- 7796427006

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2.0 - 5.0 years

2 - 3 Lacs

Coimbatore

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Detailed Job Description : On job product training of new joinees •Maintain MIS for allocated pool •Tracking callers properly •Inspire/motivate team members to achieve targets •Sending pick up files to FPRs •Co-ordinate with bank FPRs •Identify critical cases and act accordingly •Prepare strategies for achieving team target •Coordinate with collection agencies •Handling escalation calls/agitated customers •Performance review of callers on daily, weekly, and monthly basis •Plan for absenteeism in the team and ensure smooth work flow •Liaise between different departments . Interested candidates can share your Resume to arockiaremonsha.richard@hdbfs.com /8870790722

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1.0 - 3.0 years

1 - 1 Lacs

Gurugram

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Tele Counsellor, you will provide empathetic and confidential guidance to clients over the phone. Your duties include conducting intake interviews, offering tailored advice on academic, personal, or career-related issues. .

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0.0 - 1.0 years

1 - 2 Lacs

Pune

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Need Gujrathi Tele sales freshers are well come . contact potential and existing customers by phone to inform them of their company's products, services and offers. Tele sales agents receive phone calls of people.

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0.0 - 2.0 years

1 - 2 Lacs

Pune

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Strong communication skills in English, Gujarati, and Hindi. Need to do outbound calls 100-150 per day. Need to guide students through the admission process. B2C Sales.

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1.0 - 3.0 years

1 - 2 Lacs

Navi Mumbai

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Must have experience of selling of Heavy CNC Laser Cutting machine or any manufacturing company

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3.0 - 5.0 years

2 - 3 Lacs

Bengaluru

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Role & responsibilities On-the-job Product Training of new joinees Maintain MIS for Allocated Pool Tracking Callers properly Inspire / motivate callers to achieve targets Sending Pick-up files Identifying critical cases and act accordingly Prepare strategies for achieving Team targets Coordinate with Collection agencies Handling Escalation calls /agitated customers Performance review of callers on daily weekly monthly basis Plan for absenteeism in the team and ensure smooth work flow Liaise between different departments KEY RESPONSIBILITIES Preferred candidate profile On-the-job training. Performance Reporting Maintaining MIS Address : HDB FInancial Services Ltd. #1, Ramachandra Complex, 1st floor, Ayyappa Temple road, Maruthi seva nagar Banaswadi - 560033

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2.0 - 3.0 years

5 - 7 Lacs

Bengaluru

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We're Hiring! CRM Executive/Asst. Managers/Managers (Real Estate) Location: Bangalore Experience Required: 3+ years in Real Estate Customer Service Company: Nambiar Builders Pvt. Ltd. Apply at: careers@nambiarbuilders.com Key Responsibilities: Act as the first point of contact for all customer interactions. Conduct welcome calls for all new customers and manage daily queries. Strive for real-time query resolution and handle customer complaints efficiently. Coordinate with internal teams to ensure timely resolution and closure of issues. Perform collection activities including: Demand calls Pre-due date follow-ups Reminder calls/emails Highlight defaulters and risks Ensure final collection closures Assist in preparing monthly reports, MIS , and ensuring SOP compliance. Support the Customer Care Head with insights on customer expectations and feedback. Assist customers with housing finance documentation, bank approvals , and legal formalities. Coordinate with the accounts department to reconcile and resolve issues. Manage handover schedules , ensure smooth transition post-handover , and attend resident engagement events. Maintain ongoing communication about construction progress and customization updates . Address and resolve customer escalations effectively. Desired Candidate Profile: Minimum 3 years of real estate customer service experience; preferably with HNI customers. Excellent communication skills verbal, written, and active listening. Proficiency in Customer Care systems , MS Office (Excel, Word, PowerPoint). Basic legal and construction knowledge relevant to real estate. Confident and professional demeanour in dealing with internal and external stakeholders. Ability to multi-task , handle pressure, and deliver quality customer experience. Interested candidates, please email your updated CV to: careers@nambiarbuilders.com

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0.0 - 5.0 years

0 - 3 Lacs

New Delhi, Faridabad, Jaipur

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Whatapp your resume@9462350734 Freshers also can apply. The concise responsibility of the incumbent would be as follows: Lead Engagement: Initiate outbound calls to potential customers from company-generated leads. Follow-Up: Nurture leads by following up on inquiries and maintaining communication through various channels (phone calls, emails, etc.). Qualification: Qualify leads based on established criteria and gather essential information to understand their needs and buying intent. Closing the deal: Work closely with the Field Sales Team to facilitate the closing process, including negotiations and overcoming objections. Product/Service Knowledge: Acquire in-depth knowledge of our products/services to effectively communicate their value propositions to prospects. Appointment Setting: Schedule meetings and appointments for the Field Sales Team based on qualified leads. CRM Management: Update and maintain accurate records of interactions with leads in the Customer Relationship Management (CRM) system. Collaboration: Coordinate with the Marketing and Sales teams to ensure alignment in lead generation efforts and strategies. Performance Metrics: Meet and exceed individual and team-based sales targets and Key Performance Indicators (KPIs). Requirements: Excellent communication and interpersonal skills. Ability to effectively engage and build rapport with prospects over the phone. Strong organisational and time-management abilities. Results-driven mindset with a track record of meeting or exceeding sales targets. Adaptability to a dynamic and fast-paced work environment. Stay abreast of industry trends, monitor competitor activities, and analyse market developments to identify both opportunities and potential challenges. Preferred background or familiarity with the Banking Industry, BPO or ed-tech sector, offering an added advantage in fulfilling the requirements of this role

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0.0 - 4.0 years

2 - 4 Lacs

Gurugram

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Contact Person- Zoya Hasan- 9818058256 || zoyahasan@policybazaar.com Job Location - Gurgaon, Haryana Salary - 2.5LPA to 4LPA About Policybazaar Policybazaar Policy bazaar insurance aggregator that allows customers to compare, buy, and manage insurance policies from top insurers across the country. We are on a mission to simplify insurance for millions of customers by providing them with transparent, unbiased, and easy-to-understand information. Key Responsibilities: Convert leads into sales through inbound and outbound calls. Promote and sell insurance products to potential clients. Meet and exceed sales targets consistently. Build and maintain relationships with existing and potential customers. Provide excellent customer service and support during the sales process. Required Skills: Strong communication skills in Hindi and English. Ability to meet sales targets and handle objections. Strong persuasion and negotiation skills. Ability to handle high call volumes and work under pressure. Interview Process: First Round: Telephonic Final Round: In-office interview (Gurugram) Why Join Us? Competitive salary with attractive incentives. Fast-paced and energetic work environment. Opportunities for career growth and skill development. Work with India's leading insurance aggregator. Regards, Zoya Hasan Hiring Team Policy bazaar 9818058256 zoyahasan@policybazaar.com

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0.0 - 2.0 years

1 - 2 Lacs

Durgapur

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Represent clients in buying, selling, and renting properties Schedule and host property showings, open houses, and client meetings Assist clients in navigating the closing process Build a strong bond with clients Maintain knowledge of market trends Required Candidate profile Good communication skills Motivated and proactive

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1.0 - 6.0 years

2 - 3 Lacs

Chennai

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Should be fluent in Kannada 1 Year and above voice experience is a must Degree is a must No Backlog Day Shift 6 days working Call 9962374457, 9791593200, 7200550458, Required Candidate profile Chennai, tharamani location

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1.0 - 6.0 years

2 - 3 Lacs

Chennai

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Should be fluent in hindi Degree is a must No Backlog Day Shift '6 days working Call 9962374457, 9791593200, 7200550458, Required Candidate profile Chennai, tharamani location

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0.0 - 1.0 years

1 - 2 Lacs

Hyderabad, Bengaluru

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Interact with customers over a call with strong communication Inbound outbound to generate sales, upsell & cross-sell products or services aiming to increase revenue & build customer relationships Ability to handle a pressures over a customer call Required Candidate profile Qualification: Any degree Languages: Kannada, Telugu, English Location: Bangalore, Hyderabad 2022 to 2025 Batches Need Immediate Joiners Contact HR Simran 6303419205 Perks and benefits ESI, PF,INCENTIVES AVAILABLE

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0.0 - 5.0 years

0 - 3 Lacs

Thane, Navi Mumbai, Mumbai (All Areas)

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Opening for Customer Service voice Inbound calls/Outbound/Medical Billing,Blended Process, Chat process, Travel process Location Mumbai/Thane/Navi Mumbai, Sal 15-35k, Required Immediate joining, Hsc /Grad fresher/Exp can apply, Int can cal/watsup pooja 8828150755 email cv on pooja@careerguideline.com

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0.0 - 2.0 years

1 - 3 Lacs

Chennai

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Urgent Hiring (Any Graduate) Role - Managing office operations and administrative tasks efficiently /Handling Accounts activity / Maintaining records, reports, and filing systems for easy access. location - Chennai Contact : 9884398959

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Exploring Telecalling Jobs in India

Telecalling jobs have become increasingly popular in India due to the rise of customer service and sales-oriented roles in various industries. Telecalling involves making and receiving phone calls to assist customers, generate leads, or promote products/services. This article aims to provide insights for job seekers interested in pursuing a career in telecalling in India.

Top Hiring Locations in India

  1. Mumbai
  2. Delhi
  3. Bengaluru
  4. Pune
  5. Hyderabad

Average Salary Range

The average salary range for telecalling professionals in India varies based on experience and location. Entry-level telecallers can expect to earn between INR 2-3 lakhs per annum, while experienced telecallers with a proven track record can earn up to INR 5-6 lakhs per annum.

Career Path

The career path in telecalling typically progresses as follows: - Telecaller - Senior Telecaller - Team Leader - Telecalling Manager

Related Skills

In addition to excellent communication skills, telecalling professionals are often expected to have: - Customer service skills - Sales skills - Problem-solving abilities

Interview Questions

  • What motivates you to work in a telecalling role? (basic)
  • How do you handle rejection during a call? (medium)
  • Can you give an example of a time when you successfully upsold a product/service to a customer? (advanced)
  • How do you prioritize your calls when dealing with multiple customers at once? (medium)
  • Describe a situation where you had to handle an irate customer and how you resolved it. (medium)
  • What strategies do you use to keep customers engaged during a long call? (basic)
  • How do you ensure that you meet your daily call targets? (medium)
  • What do you think are the key qualities of a successful telecaller? (basic)
  • How do you handle sensitive information shared by customers during a call? (medium)
  • Can you explain a time when you had to deal with a difficult customer and how you handled the situation? (advanced)
  • How do you stay motivated during repetitive calling tasks? (basic)
  • Have you ever had to deal with a language barrier while speaking to a customer? How did you manage it? (medium)
  • What do you think are the most common challenges faced by telecallers in the industry? (basic)
  • How do you adapt your communication style when speaking to different types of customers? (medium)
  • Have you ever had to troubleshoot a technical issue for a customer over the phone? How did you handle it? (advanced)
  • How do you handle stress and pressure in a fast-paced telecalling environment? (medium)
  • How do you ensure that you maintain a positive attitude throughout the day, especially during challenging calls? (basic)
  • Can you provide an example of a successful cold call you made that resulted in a sale? (advanced)
  • How do you handle a situation where a customer is not satisfied with the product/service offered? (medium)
  • What strategies do you use to build rapport with customers over the phone? (basic)
  • How do you ensure that you are following all compliance guidelines while making calls? (medium)
  • Can you explain a time when you had to deal with a technical glitch during a call and how you resolved it? (advanced)
  • How do you handle objections raised by customers during a call? (medium)
  • What do you think sets you apart from other candidates applying for this telecalling role? (basic)

Closing Remark

As you prepare for telecalling job interviews, remember to showcase your communication skills, problem-solving abilities, and customer-centric approach. With the right preparation and a confident mindset, you can excel in the telecalling industry in India. Good luck!

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