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1.0 - 3.0 years

4 - 4 Lacs

Bengaluru

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Company: TITAN Watches Role: Lead Champion Job Requirements Call the customer (lead) within 24 hrs of assigning on sales force (SF) In case the call is unanswered, the repeat call should be made in alternative days on sales force (SF) In case the call is answered, based on the conversation with the customer, the agent should change the status of the lead on Sales Force (SF) The agent must update the summary of the call on Salesforce as soon as the call is completed The agent must call the lead if the repeat call is also not answered on alternative day on Salesforce. The agent must follow the script given to them. In case want to visit the store, the agent must assist the customer with store details and send email to the store on SF. Agent must post hourly call report on WhatsApp group. Agent must have productivity of at least 6 hrs in a day. Agent should be proficient on laptop, good hold on Microsoft excel. Agent must possess very good verbal communication skill - English, Hindi & any one regional language since we get the leads across the country. The agent must follow up with the store on the status of the leads passed on them. The agent must post hourly sales report on WhatsApp group. Agent must ensure to maintain call audit score of 85+ Work Experience 1 to 3 years in the relevant industry (BFSI, insurance, Real Estate) in sales proficient in verbal communication: English, Hindi & any one regional language Good hold on excel & working on the laptop 6 days a week 4 days work from office Weekly off: Any one day between Monday to Wednesday will be fixed WFH: Saturday & Sunday Working time: 9.30 am to 6.30 pm

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1.0 - 4.0 years

4 - 5 Lacs

Noida

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Role Overview: We are looking for a results-driven senior executive- Inside Sales to connect with recruiters using Job Hai job posting services and promote paid subscription plans. The role involves converting leads into paying clients, building strong relationships, and driving revenue growth. Roles and Responsibilities - Develop and maintain relationships with existing customers to identify selling premium product opportunities through emails, telephone calls, and live website chats Research and understand customer needs and tailor premium product recommendations to their specific situation Sourcing new sales opportunities through inbound lead follow-up and outbound cold calls and emails. Perform effective online demos for prospects Build and maintain relationships with existing customers to drive repeat business and customer referrals Negotiate and close sales deals to achieve monthly sales targets Stay up-to-date on industry trends, products, and competitors.

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0.0 - 3.0 years

2 - 4 Lacs

Gurugram

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Call to HR for Appointment @ Ms.Tanya Singh-+91 9259503718(11am-5pm) Job Summary: We are seeking dynamic and customer-focused professionals to join our International Sales team . The role involves engaging with global customers through outbound calls and chat, addressing their needs, offering relevant solutions, and promoting tech products or service plans. This is a performance-driven position ideal for individuals who are goal-oriented, tech-aware, and enthusiastic about delivering outstanding customer experiences. Key Responsibilities: Conduct outbound calls and manage chat interactions with international customers. Understand customer requirements and provide appropriate product or service recommendations. Achieve defined sales targets while maintaining a high level of service quality. Resolve customer inquiries efficiently and ensure customer satisfaction. Accurately document all customer interactions in the CRM/system. Adapt to flexible working hours, including rotational shifts and weekly offs as per business needs. Candidate Requirements: Both Undergraduate & Graduate Can apply. 0-3 years of experience in International BPO or Sales Process. Strong command over English with excellent verbal and written communication skills. Ability to engage, convince, and close sales deals effectively. Customer-oriented mindset with a problem-solving attitude. Willingness to work in a fast-paced, target-driven environment. Compensation & Benefits: Attractive CTC up to 4.50 LPA (based on experience and interview performance). Performance-based incentives and appraisal. Career growth opportunities with regular training and skill development. Exposure to global sales processes and international clientele. Friendly and professional work environment.

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0.0 - 2.0 years

1 - 3 Lacs

Gurugram

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To fix up the interview schedule connect Ms.Zoya Shamsi- +91-72510-00195(11am-5pm) Position Title: Tele Sales Executive Location: Gurgaon, Haryana, India Age Limit: 21-28 yrs Job Description: Reach out to existing and potential customers. Direct prospects and leads to the sales team. Interested leads will be provided by the company. No cold calling or random calling. Leads will be from interested customers. Fixed salary + High incentives. Other monetary incentives to the employees (confidential) Pick & Drop from Nearest Metro is available. Knowledge, Skills and Attitude: Should have very good convincing and selling skills. Should have good English communication skills. Graduate/P.G./MBA will be preferred. Should be very confident and presentable. Fresher also welcome Energy levels should be high Qualification and Experience: Both Graduate & Undergraduates can apply. Candidate should have experience from 0-3 years in the same domain. Compensation & Benefits: Rs. 15,000 - Rs. 25,000(CTC) per Month + Incentives; will be decided based on qualification, experience and interview. ESIC, PF & Gratuity, as per applicable law. Group Insurance, Cover. Best Of Luck !

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0.0 - 3.0 years

1 - 2 Lacs

Hyderabad, Chennai

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Interact with customers over a call with strong communication Inbound outbound to generate sales, upsell & cross-sell products or services aiming to increase revenue & build customer relationships Ability to handle a pressures over a customer call Required Candidate profile Qualification:(Hyderabad: Only Graduation Chennai:12 to any degree) Eligible Languages: Tamil, Malayalam, Kannada, Telugu, English Location: Chennai, Hyderabad Contact HR Akhila (8688355270) Perks and benefits ESI, PF,INCENTIVES AVAILABLE

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0.0 - 5.0 years

1 - 1 Lacs

Patna

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Responsibilities: * Meet daily/weekly sales targets * Maintain customer database accuracy * Make outbound calls to generate leads * Close deals over phone * Follow up with prospects via email & text Flexi working Over time allowance Sales incentives

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0.0 - 3.0 years

1 - 2 Lacs

Chennai, Coimbatore

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We are Hiring! Handling calls/queries/ requests pertaining to product and service for Inbound /Outbound calls effectively. Answering inbound calls, resolving customer issues, providing product information, and handling complaints. Required Candidate profile Candidate must have a good communication skills. Immediate joiners are preferred Qualifications: 12th to Any degree Candidate with tele sales experience preferable. Benefits: PF, ESI, Incentives

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0.0 - 3.0 years

2 - 4 Lacs

Gurugram

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Applicants can call to Ms.Raminder Kohli +91-9354648803 (11am-5pm) Only Job Summary: We are seeking dynamic and customer-focused professionals to join our Sales team for Insurance Sales . The role involves engaging with customers through outbound calls and chat, addressing their needs, offering relevant solutions, and promoting tech products or service plans. This is a performance-driven position ideal for individuals who are goal-oriented, tech-aware, and enthusiastic about delivering outstanding customer experiences. Key Responsibilities: Customer Interaction: Engage with customers in a professional and courteous manner, addressing their queries and concerns, and providing solutions effectively. Documentation: Maintain accurate and detailed records of customer interactions, transactions, and other relevant information. Product Knowledge : Stay informed about the process and related services to provide accurate information to customers. Problem Resolution: Handle and resolve customer complaints, escalating issues when necessary to ensure a high level of customer satisfaction. Adherence to Policies: Ensure compliance with company policies, procedures, and guidelines in all customer interactions. Team Collaboration: Work collaboratively with team members and other departments to enhance overall customer experience. Education and Experience: Both Undergraduate & Graduate candidates can apply. 0-4 years of experience preferred Ability to effectively communicate in person, over the phone, and via email Skills and Abilities : Excellent communication and interpersonal skills Strong active listening and problem-solving abilities Patience and empathy when dealing with customer inquiries and concerns Willingness to work in a fast-paced, customer-oriented environment Interview Process: Face-to-face interviews will be conducted. The salary offered may vary based on the quality of the interview.

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0.0 - 3.0 years

1 - 3 Lacs

Bengaluru

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Preference will be given to immediate joiners. Roles and Responsibilities Handle customer calls, resolve their queries, and provide solutions to their issues. Meet daily targets set by the company for sales performance. Maintain accurate records of all interactions with customers using CRM software. Collaborate with team members to achieve common goals and objectives. Stay updated on product knowledge and industry trends to improve sales skills. Mode- Work From Office Candidates needs to be fluent in English and Hindi/Kannada/Tamil Location- Bangalore Incentives- 15000 to 20000 per month Benefits: 1. Medical Insurance of 1 lakh 2. Free lunch, snack, and beverages 3. Promotions and increments every 3 months from the joining date. 4. Spot Awards, Vouchers. In case of any query, kindly connect on 8610119774

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0.0 - 1.0 years

1 - 2 Lacs

Greater Noida

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Responsibilities: * Meet sales targets through effective communication with clients * Maintain customer database and update records accurately * Cold call leads, close deals via phone * Report on sales performance regularly Annual bonus Food allowance

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0.0 - 1.0 years

3 - 6 Lacs

Salem

Remote

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You're ideal for this role if You're interested in guiding students with their career decisions You've the empathy to address all queries regarding NxtWave courses for potential learners and help them make a decision faster You've proven experience of direct interactions with customers (an added advantage) You're looking to work in the environment of a high-growth startup Having 6 months or above of experience in sales, particularly within the EdTech sector, is advantageous. What will you be doing? Acting as a mentor & guide, being a source of career advice for potential learners. Counselling learning prospects, offering career advice, and providing a sense of how CCBP 4.0 Programs can accelerate their career. Establishing the effectiveness and uniqueness of CCBP 4.0 Programs. Taking responsibility for the entire sales closing life cycle for your assigned leads. Phone/video calls, product demonstration, sales closing, and post-sales relationship management fall under this category. Maintaining a detailed database of all the interactions with the leads and providing constant feedback on the quality of the leads to the respective team. Carrying weekly revenue and enrollment targets. What are we looking for? An individual with excellent Tamil Communication skills, interpersonal abilities, and presentation skills. Highly dedicated individuals who are hardworking and extremely determined. Reliable and trustworthy individuals who can easily build rapport with prospects. People with a strong sense of empathy and great patience. People with a systematic approach to building sales funnels, tracking feedback, prioritizing tasks, and consistently exceeding targets within deadlines. A sales mindset to effectively communicate NxtWave offerings to prospective learners and achieve revenue targets. Passion for delivering the highest levels of customer service at all times. Languages Known: Native speaker of Tamil. Proficiency in English will be an advantage. What do we offer? Earn up to 6 LPA (3.6 LPA Fixed + performance-based incentives) Work Location & Working Days: Work from Home 6 days a week

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0.0 - 1.0 years

3 Lacs

Coimbatore

Remote

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What are we looking for? A Lead Generation Associate with excellent Tamil Communication skills (written and verbal), interpersonal abilities along with good proficiency in English People with a systematic approach to building sales funnels, tracking feedback, prioritizing tasks, and consistently exceeding targets within the deadlines A sales mindset to effectively communicate about high-paying Career opportunities to its prospective learners and drive sales qualified leads Willingness to work in a high-growth startup environment. What will you be doing? Outbound calls and generating sales-qualified leads Ask pertinent questions to understand the lead and nudge them forward in the presales process. Take responsibility for the entire sales qualification life cycle for your assigned leads. Cold calls, follow-ups, lead qualification, and management fall under this category. Maintaining a detailed database of all the interactions with the leads and providing constant feedback on the quality of the leads to the respective team. Meeting weekly and monthly targets. Languages Known: Native speaker of Tamil. Proficiency in English will be an advantage. What do we offer? 3 LPA Fixed + performance-based incentives Work Location & Working Days: Work from Home 6 days a week

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0.0 - 1.0 years

3 Lacs

Tiruchirapalli

Remote

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What are we looking for? A Lead Generation Associate with excellent Tamil Communication skills (written and verbal), interpersonal abilities along with good proficiency in English People with a systematic approach to building sales funnels, tracking feedback, prioritizing tasks, and consistently exceeding targets within the deadlines A sales mindset to effectively communicate about high-paying Career opportunities to its prospective learners and drive sales qualified leads Willingness to work in a high-growth startup environment. What will you be doing? Outbound calls and generating sales-qualified leads Ask pertinent questions to understand the lead and nudge them forward in the presales process. Take responsibility for the entire sales qualification life cycle for your assigned leads. Cold calls, follow-ups, lead qualification, and management fall under this category. Maintaining a detailed database of all the interactions with the leads and providing constant feedback on the quality of the leads to the respective team. Meeting weekly and monthly targets. Languages Known: Native speaker of Tamil. Proficiency in English will be an advantage. What do we offer? 3 LPA Fixed + performance-based incentives Work Location & Working Days: Work from Home 6 days a week

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0.0 - 1.0 years

3 - 6 Lacs

Chennai

Remote

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You're ideal for this role if You're interested in guiding students with their career decisions You've the empathy to address all queries regarding NxtWave courses for potential learners and help them make a decision faster You've proven experience of direct interactions with customers (an added advantage) You're looking to work in the environment of a high-growth startup Having 6 months or above of experience in sales, particularly within the EdTech sector, is advantageous. What will you be doing? Acting as a mentor & guide, being a source of career advice for potential learners. Counselling learning prospects, offering career advice, and providing a sense of how CCBP 4.0 Programs can accelerate their career. Establishing the effectiveness and uniqueness of CCBP 4.0 Programs. Taking responsibility for the entire sales closing life cycle for your assigned leads. Phone/video calls, product demonstration, sales closing, and post-sales relationship management fall under this category. Maintaining a detailed database of all the interactions with the leads and providing constant feedback on the quality of the leads to the respective team. Carrying weekly revenue and enrollment targets. What are we looking for? An individual with excellent Tamil Communication skills, interpersonal abilities, and presentation skills. Highly dedicated individuals who are hardworking and extremely determined. Reliable and trustworthy individuals who can easily build rapport with prospects. People with a strong sense of empathy and great patience. People with a systematic approach to building sales funnels, tracking feedback, prioritizing tasks, and consistently exceeding targets within deadlines. A sales mindset to effectively communicate NxtWave offerings to prospective learners and achieve revenue targets. Passion for delivering the highest levels of customer service at all times. Languages Known: Native speaker of Tamil. Proficiency in English will be an advantage. What do we offer? Earn up to 6 LPA (3.6 LPA Fixed + performance-based incentives) Work Location & Working Days: Work from Home 6 days a week

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0.0 - 5.0 years

1 - 2 Lacs

Bengaluru

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SUMMARY Telecalling Representative We are seeking a Telecalling Representative to join our Financial support organization. The ideal candidate will be responsible for reaching out to potential or existing customers through phone calls. Fluency in Hindi is mandatory for this role. Responsibilities: Contact potential or existing customers via telephone to promote our financial services Utilize computer programs and telephone systems effectively Resolve customer issues and address complaints through outstanding negotiation skills Conduct face-to-face interviews as part of the hiring process Requirements Freshers (Graduate/Undergraduate) prepared for the calling process Proficiency in relevant computer programs and telephone systems Excellent command of the Hindi Language, and proficiency in multiple languages is a plus Strong communication and interpersonal skills Willingness to participate in face-to-face interviews Age- should be within 30 yrs Benefits Salary: Up to 17K + Huge Incentives

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0.0 - 2.0 years

12 - 21 Lacs

Bengaluru

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Responsibilities: * Meet daily/weekly sales targets through outbound call * Maintain customer database accuracy * Close deals over phone within given timeframe * Handle incoming and outgoing calls professionally Annual bonus

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0.0 - 5.0 years

1 - 2 Lacs

Chennai

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Job title: Guest relation officer(Chennai) Location : Chennai Reception & Customer Service : Greet and assist students, parents, and visitors who come to the office or contact the organization. Provide general information about study abroad opportunities, services offered, and the application process. Manage Inquiries : Respond to phone calls, emails, and messages promptly and professionally. Direct inquiries to the appropriate department or team member as needed. Appointment Scheduling : Schedule consultations, information sessions, and meetings with counselors or consultants. Ensure that all appointments are well-coordinated and prepared for. Documentation & Filing : Maintain and organize student records, applications, and other relevant documents in an orderly manner. Ensure the privacy and confidentiality of sensitive information. Office Administration : Assist with general office tasks, including maintaining office supplies, managing the front desk area, and ensuring the office environment is clean and organized.

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0.0 - 1.0 years

1 - 2 Lacs

Chennai

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Responsibilities: * Meet sales targets through effective communication with clients * Maintain customer database accuracy * Cold call leads, close deals via phone * Schedule appointments using CRM software

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0.0 - 5.0 years

1 - 3 Lacs

Thane, Navi Mumbai, Mumbai (All Areas)

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Hiring For Aditya Birla Voice Process -Outbound Voice process -Salary:- upto 15k + Incentives -Need Avg english -Shift timing:- 9:30am-6:30pm -Rotational off Required Candidate profile Candidate should be willing to work from office Job Location: Majiwada, Thane -400607 To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Akshay : 9822146578

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2.0 - 7.0 years

2 - 3 Lacs

Mumbai Suburban, Navi Mumbai

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Position - Customer Care Executive Timing - Day Shift Only Location - Vikhroli West Salary : Upto 3.0 LPA Job Description : Coordinate with various logistics teams Education : 12th Pass Email to : shayne.honeybeezconsultancy@gmail.com

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0.0 - 3.0 years

1 - 2 Lacs

Hyderabad, Chennai

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Interact with customers over a call with strong communication Inbound outbound to generate sales, upsell & cross-sell products or services aiming to increase revenue & build customer relationships Ability to handle a pressures over a customer call Required Candidate profile Qualification:(Hyderabad:Only Graduation Chennai:12 to any degree) Eligible Languages: Tamil, Malayalam, Kannada, Telugu, English Location: Chennai, Hyderabad Contact HR Sadhana (6379312487) Perks and benefits ESI, PF,INCENTIVES AVAILABLE

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0.0 - 4.0 years

0 - 3 Lacs

New Delhi, Gurugram, Delhi / NCR

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Job Summary: - We are looking for a dedicated/ professional and detailed oriented Customer care representative. This role involves providing customer service support on calls for credit card process. We are seeking a highly motivated and customer-focused BPO Customer Service Representative to join our team. This role involves providing exceptional service to customers through various communication channels (phone) addressing their Credit card-related inquiries. Who we are looking for? Only graduates can apply Preferably customer service experience Good Spoken Bengali & English Computer Skills ability/experience using computer applications Typing Speed - 30 WPM Call Handling Etiquette What you would be doing? Handle customer inquiries and resolve issues efficiently. Provide accurate information to customer Process transactions and maintain customer records. Deliver excellent customer service and enhance customer satisfaction. What you will be signing up for? Promising career progression Best in industry compensation Transport facility Comprehensive training and development throughout your tenure World class work culture, you would not want to miss! POC- HR GAURANGI Carry your CV And Passport size photo. Mention (HR Gaurangi) on top of cv. Contact: 8595828966(Only WhatsApp- No Calls) Venue- IGT Solutions, Ground floor, InfoTech Centre, Milestone 14/2, Old Delhi Gurugram Road, Dhundahera, Gurugram - 122016, Haryana, Nearest Metro station: Sikanderpur/Guru Dronacharya (Take E-rickshaw to Hanuman Chowk) Timings : 10am- 3pm

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0.0 - 5.0 years

2 - 2 Lacs

Chennai

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Job description We are Hiring for Presales / Telesales / Telemarketing / Telecaller -Chennai -Mylapore Location Experience Required : 1 -5 years Age Between: 18 - 35 years Total of 1+ years of experience in Pre Sales/Telesales / Telecalling / Telemarketing /Telecaller /Outbound calling /Outbound calls / Outbound caller /Outbound sales / Inbound calls / Inbound Marketing / Inbound sales / Voice / Customer Care / Customer Relationship / Customer Service experience is must. Working days: 6 days in a week

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0.0 - 1.0 years

1 - 2 Lacs

Hyderabad, Chennai

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Interact with customers over a call with strong communication skills. Inbound outbound to generate sales , upsell & cross-sell products or services aiming to increase revenue & build customer relationship. Ability to handle a pressures over a call. Required Candidate profile Qualification : Any Degree Languages : Telugu, Tamil, Hindi, Malayalam, Kannada Location : Bangalore, Hyderabad Contact HR Chaitanya:8019247847 Immediate Joiners Preferred

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0.0 - 2.0 years

2 - 3 Lacs

Bangalore Rural, Bengaluru

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Preference will be given to immediate joiners. Roles and Responsibilities Handle customer calls, resolve their queries, and provide solutions to their issues. Meet daily targets set by the company for sales performance. Maintain accurate records of all interactions with customers using CRM software. Collaborate with team members to achieve common goals and objectives. Stay updated on product knowledge and industry trends to improve sales skills. Mode- Work From Office Candidates needs to be fluent in English and Hindi/Kannada/Tamil Location- Bangalore Incentives- 15000 to 20000 per month Benefits:1. Medical Insurance of 1 lakh2. Free lunch, snack, and beverages3. Promotions and increments every 3 months from the joining date.4. Spot Awards, Vouchers. In case of any query, kindly connect on 8147872421

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Exploring Telecalling Jobs in India

Telecalling jobs have become increasingly popular in India due to the rise of customer service and sales-oriented roles in various industries. Telecalling involves making and receiving phone calls to assist customers, generate leads, or promote products/services. This article aims to provide insights for job seekers interested in pursuing a career in telecalling in India.

Top Hiring Locations in India

  1. Mumbai
  2. Delhi
  3. Bengaluru
  4. Pune
  5. Hyderabad

Average Salary Range

The average salary range for telecalling professionals in India varies based on experience and location. Entry-level telecallers can expect to earn between INR 2-3 lakhs per annum, while experienced telecallers with a proven track record can earn up to INR 5-6 lakhs per annum.

Career Path

The career path in telecalling typically progresses as follows: - Telecaller - Senior Telecaller - Team Leader - Telecalling Manager

Related Skills

In addition to excellent communication skills, telecalling professionals are often expected to have: - Customer service skills - Sales skills - Problem-solving abilities

Interview Questions

  • What motivates you to work in a telecalling role? (basic)
  • How do you handle rejection during a call? (medium)
  • Can you give an example of a time when you successfully upsold a product/service to a customer? (advanced)
  • How do you prioritize your calls when dealing with multiple customers at once? (medium)
  • Describe a situation where you had to handle an irate customer and how you resolved it. (medium)
  • What strategies do you use to keep customers engaged during a long call? (basic)
  • How do you ensure that you meet your daily call targets? (medium)
  • What do you think are the key qualities of a successful telecaller? (basic)
  • How do you handle sensitive information shared by customers during a call? (medium)
  • Can you explain a time when you had to deal with a difficult customer and how you handled the situation? (advanced)
  • How do you stay motivated during repetitive calling tasks? (basic)
  • Have you ever had to deal with a language barrier while speaking to a customer? How did you manage it? (medium)
  • What do you think are the most common challenges faced by telecallers in the industry? (basic)
  • How do you adapt your communication style when speaking to different types of customers? (medium)
  • Have you ever had to troubleshoot a technical issue for a customer over the phone? How did you handle it? (advanced)
  • How do you handle stress and pressure in a fast-paced telecalling environment? (medium)
  • How do you ensure that you maintain a positive attitude throughout the day, especially during challenging calls? (basic)
  • Can you provide an example of a successful cold call you made that resulted in a sale? (advanced)
  • How do you handle a situation where a customer is not satisfied with the product/service offered? (medium)
  • What strategies do you use to build rapport with customers over the phone? (basic)
  • How do you ensure that you are following all compliance guidelines while making calls? (medium)
  • Can you explain a time when you had to deal with a technical glitch during a call and how you resolved it? (advanced)
  • How do you handle objections raised by customers during a call? (medium)
  • What do you think sets you apart from other candidates applying for this telecalling role? (basic)

Closing Remark

As you prepare for telecalling job interviews, remember to showcase your communication skills, problem-solving abilities, and customer-centric approach. With the right preparation and a confident mindset, you can excel in the telecalling industry in India. Good luck!

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