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0.0 - 2.0 years
1 - 3 Lacs
Lucknow
Work from Office
We are seeking a motivated and results-driven Tele Executive to join our team, and maintaining excellent customer relationships. This role requires strong communication skills and the ability to work in a fast-paced environment.
Posted 2 weeks ago
5.0 - 10.0 years
7 - 12 Lacs
Noida
Work from Office
India s largest digital products company, we have a significant presence across a wide range of categories, including News, Sports, Fintech, and Enterprise solutions. Do you believe sales success is driven as much by process design and performance insights as India s largest digital products company, we have a significant presence across a wide range of categories, including News, Sports, Fintech, and Enterprise solutions. Our portfolio features market-leading and iconic brands such as TOI, ET, NBT, Cricbuzz, Times Prime, Times Card, Indiatimes, Whatshot, Abound, Willow TV, Techgig and Times Mobile among many more. Each of these products is crafted to enrich your experiences and bring you closer to your interests and aspirations. As an equal opportunity employer, Times Internet strongly promotes inclusivity and diversity. We are proud to have achieved overall gender pay parity in 2018, verified by an independent audit conducted by Aon Hewitt. About the Business Unit ET is India s largest and most respected business, markets and personal finance news platform. We inform and actively engage business leaders, investors and entrepreneurs in driving economic growth and opportunity. We bring you the latest, in-depth coverage of the economy, stock markets, business developments and personal finance changes everyday. ET is India s No. 1 Business News Destination with the highest number of loyal business news readers. About the Role Experience: 5-10 years Role: Lead - Telecalling Sales & Growth Location: Noida Function: Sales & Operations | Team Size: 50 (to be scaled to 100+) Job Overview We re looking for a Sales Leader who can own and scale our telecalling-driven growth across key digital subscription products - Masterclasses by Economic TImes & Times of India (AI Masterclass for Business Professionals, AI Summer Camp for Students, Value & Valuation Masterclass), ET Prime, TOI+, and Times Health+. This is not a coordination role. This is ownership - from the quality of the pitch and the sharpness of data, to the speed of execution and the scale of outcomes. As the Head of Telecalling Sales, you will: Own the telecalling sales funnel end-to-end, from agent productivity and lead handling to conversion strategy and process compliance. Be the growth engine behind our telecalling-led revenue, optimizing daily execution and unlocking higher ROI from every lead and agent. Shape the narrative and structure of every pitch - how our products are introduced, how objections are handled, and how value is communicated. Scale our current team of 50 agents to 100+, with performance-based segmentation and specialized training interventions. Work Responsibilities: Daily Execution & Sales Process Excellence Oversee daily operations at the vendor s telecalling office in Gurgaon & Noida. Be the single point of accountability for meeting and exceeding daily, weekly, and monthly conversion targets. Ensure the CRM is updated with real call outcomes and lead journeys. Align pitch delivery with product value - iterate scripts, refine objection-handling, and test call approaches with real-time feedback. Performance Optimization & Team Scaling Identify top performers and design skill-based lead routing. Lead structured interventions for underperformers - coaching, training, and live call reviews. Set up performance hygiene rituals: agent-level scorecards, call shadowing, motivational incentives, and real-time nudges. Plan and implement a scale roadmap: 50 to 100 agents, structured in performance cohorts. Insights to Action: Driving Growth with Data Partner with MIS to extract lead quality, agent performance, and conversion trends. Convert insights into decisions: Which campaigns work best Which objections are rising What changes should be made to pitches or lead flow Track lead aging, CRM discipline, and follow-up frequency to prevent drop-offs. Vendor & Campaign Alignment Ensure daily telecalling execution reflects the larger strategy and offers from ET Prime, TOI+, and Yoga. Recommend operational tweaks: call time experiments, WhatsApp-first sequences, reallocation of high-intent leads, etc. Work with Product & Marketing teams to sync telecalling messages with live campaigns and offer positioning. How will the role be evaluated The role will carry sales target : Monthly & Quarterly along with other metrics Conversion Rates: Lead-to-sale % uplift Agent Utilization: Reduced idle time, more productive hours Lead Efficiency: Faster lead actioning, no wastage Quality & Compliance: CRM accuracy, QA feedback loop implementation Team Growth: Scalable team structure with improving per-agent productivity Skills, Experience & Expertise (e. q. only) 5+ years of experience in sales & experience of handling telecalling team Have worked with CRMs and know how to use data for action, not just reporting Passionate about improving how sales is done - not just what s being sold Can coach, motivate, and uplift a team - even when you don t directly manage them Comfortable working in-office, 6 days a week Prior experience in digital subscriptions, fintech, SaaS or edtech is a strong plus This isn t about enforcing SOPs. This is about building a growth engine. It s about owning the sales experience from the first ring to the final conversion. You ll work alongside Product, QA, MIS, and Marketing teams - but your role is the heartbeat of our telecalling business. Work Location: This role will involve working at vendors office in Gurgaon & Noida and Times office in Noida.
Posted 2 weeks ago
0.0 - 5.0 years
2 - 4 Lacs
Gurugram
Work from Office
URGENTLY HIRING!!! INTERESTED CANDIDATES CAN REACH OUT TO 7042444948 OR CAN MAIL AT shrutikataria@policybazaar.com LOCATION: Gurgaon CTC: 2.5lpa to 4lpa What would be the roles and responsibilities Assisting customers in sale of a range of financial products on call. Reaching productivity that meets job standards, while working with speed and accuracy. Meeting and exceeding targets as assigned periodically. Ability to learn about products and services and describe/explain them to prospects. Understanding customer requirement and closing sales. Responding in a timely and effective manner to all internal communication. What we are looking for in a candidate Should be Confident & Dynamic. Should have a bent towards Sales. Excellent interpersonal and listening skills Good persuasion skill. Should be efficient in converting customer interest into sales. Good negotiation skills. Team Player Quick learner, creative and achiever. Passionate about work output Desired Skills and Experience- Fresher or Experience Ability to communicate effectively Hindi & English language. Basic computer skills. INTERESTED CANDIDATES CAN REACH OUT TO 7042444948 OR CAN MAIL AT shrutikataria@policybazaar.com
Posted 2 weeks ago
0.0 - 1.0 years
1 - 2 Lacs
Hyderabad, Chennai, Bengaluru
Work from Office
Handle inbound and outbound voice calls professionally. Resolve customer queries or issues in a timely and efficient manner. Maintain accurate call records and customer interaction logs. Share Your Resume: PARVATHI HR 7358179139 Required Candidate profile Immediate joiner. Telugu / Hindi / Malayalam / Kannada Good communication and listening skills. Fresher candidates are welcome. 12th to Any Graduate. Day Shifts/Rotational week off Male and Female
Posted 2 weeks ago
1.0 - 5.0 years
0 - 3 Lacs
Gurgaon/Gurugram
Work from Office
Looking for a talented & experienced Telecaller to develop our customer base The candidate needs to be motivated towards generating sales & business development Required Candidate profile Exp. 2 to 3 years in customer Service/Telecalling/Tele Sales/Telemarketing/Lead Generation/Inside Sales Good Communication skills, presentable, convincing skills, quick learner Any Graduate
Posted 2 weeks ago
1.0 - 3.0 years
2 - 3 Lacs
Navi Mumbai, Mumbai (All Areas)
Work from Office
Role & responsibilities : Doing calls to the client and set a meeting Do data calls Job Location - Chembur East timing - 10 am to 7 pm Weekoff - Monday
Posted 2 weeks ago
3.0 - 5.0 years
3 - 4 Lacs
Mumbai
Work from Office
Position Summary: We are looking for a motivated and target-oriented Telecaller to join TWC The Wisdom Club. The candidate will be responsible for reaching out to potential customers, explaining our services, resolving queries, generating and managing leads, and ensuring follow-up to convert leads into sales. Strong communication and convincing skills are essential. Key Responsibilities: Contact potential customers and clearly explain the services offered by TWC. Address and resolve any customer queries related to our services. Maintain and update a database of potential customers for ongoing outreach. Persuade customers to visit the centre to facilitate service conversion. Meet and interact with visitors, explaining services in detail. Follow up regularly with customers to close sales leads. Generate additional leads from existing customers through referrals. Collect feedback from customers to enhance service quality. Requirements: Minimum 3 years experience in outbound sales or telecalling, preferably dealing with international clients. Strong target-oriented mindset with consistent track record. Exceptional oral and written communication skills. Proficient in MS Office applications. Demonstrates ownership and accountability in work. Excellent persuasion and convincing skills. Preferably a science graduate.
Posted 2 weeks ago
0.0 - 1.0 years
0 - 1 Lacs
Noida, Ghaziabad, Greater Noida
Work from Office
We are hiring for Telecalling job profile for Customer service and Telesales Welcome for fresher and experienced Qualification -min 12th pass out Age limit -18 - 31 Contact - 8448992921 Location - Noida Sector -63 Nearby - Tata motors
Posted 2 weeks ago
0.0 - 3.0 years
1 - 3 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Interacting with the Customers Offering amazing customer service Maintaining good relationship with customers Inbound/ Outbound calls Call/ WhatsApp HR preeti 8532072160 Required Candidate profile Excellent Communication skills Should have good interpersonal skills Immediate joiners Freshers/UG both can apply 1year experience having sales is plus point regional telesales malyalm,tamil,kanad Perks and benefits Unlimited Incentives Health Insurance Bonus
Posted 2 weeks ago
0.0 - 5.0 years
1 - 3 Lacs
Mumbai, Thane, Navi Mumbai
Work from Office
Work From Office Process:- Hdfc Bank- Kotak Bank- Yes Bank || Voice Process Location - Thane and Navi Mumbai Shifts Timing: - Day Shift Preferred candidate profile HSC / Graduates can apply Freshers can apply Marathi And Hindi Good communication / Average english Salary:- 15,000 in-hand to 25,000 in-hand plus incentives. Rotational week off Rounds of Interviews: HR round Operations round Pick and drop from Thane station to office To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Prathmesh :- 9607404867
Posted 2 weeks ago
1.0 - 4.0 years
1 - 1 Lacs
Kolkata
Work from Office
Responsibilities: * Maintain customer database accuracy * Meet sales targets through outbound calls * Cold call leads, close deals * Upsell products/services over phone * Report daily activity results Annual bonus Health insurance
Posted 2 weeks ago
0.0 - 1.0 years
1 - 1 Lacs
Patna
Work from Office
TELECALLER Required Candidate profile whoever have good communication skill can join our organization
Posted 2 weeks ago
0.0 - 1.0 years
1 - 1 Lacs
Pune
Work from Office
1. Calling customers for payment follow-ups and collections. 2. Explain payment terms and resolve basic queries related to dues. 3. Achieve daily/weekly/monthly collection targets. 4. Maintaining polite, professional communication. 5. Updating records after each call. 6. Good verbal Communication Skills in Marathi / Hindi 7. Basic computer knowledge (MS- OFFICE)
Posted 2 weeks ago
0.0 - 1.0 years
0 - 1 Lacs
Chennai
Work from Office
Job Fair!!! Company Name ICCS TNEB Opening for VOICE PROCESS (INBOUND /Outbound CUSTOMER CARE) We need immediate joiners only JOB LOCATION: CHENNAI (Mount road) REGIONAL LANGUAGES: TAMIL required WALK-IN TIME: 10AM - 4PM LOCATION: TNEB PROCESS -MOUNT ROAD TNEB Corporate office building,minnagam building 1st floor anna Salai , mount road,opp geetham hotel, Near mount road Lic stop Chennai Requirement : Tamil Job Description: Mount road: We are hiring for TNEB Customer care role-100 openings Tamil inbound voice process Walkin for Interview between 11AM to 4PM Interview Date: 25/07/2025 to 26/07/2025 Address: TNEB Corporate office building, Minnagam building 1st Floor, Anna salai, Mount road, Opp Geetham hotel, Near Mount road LIC stop Chennai Carry updated CV and all academic certificate Xerox copies Qualifications: Any degree/Diploma (with arrears also can apply) CTC: 12366+OT +Attendance Bonus Shift : Rotational shift timing : (8AM to 2PM) (2days) (2PM TO 8pm) (2days) (8PM TO 8AM) (2days) OR (8AM TO 8PM) (2days) Week off : Rotational week off Night shift timing : (8PM TO 8AM) (4days) Week off : Weekly 3 week off Documents : can you bring xerox copy of aadhar, pan card, 10th, 12th, degree certificate or provisional or consolidated mark sheet or 5 sem marksheet Interested candidates Share your Resume: contact number: 7339258515 Yogeswari HR Kindly call to schedule your Interview Mention in Resume (Yogeswari) Refer your Friends ALL THE BEST
Posted 2 weeks ago
0.0 - 1.0 years
3 - 4 Lacs
Kasargode, Kannur, Malappuram
Work from Office
Role : Program Registration Expert (PRE) Department : Sales Job Summary: As a Program Registration Expert (PRE) , you will play a pivotal role in guiding parents and learners through the Digital Loan/EMI (Equated Monthly Installment) process, ensuring smooth course access. In addition to facilitating registrations, you will actively contribute to the sales process by emphasizing the value of the CCBP 4.0 Academy programs and the importance of mastering 4.0 tech skills. A successful candidate will possess excellent communication skills, a polished demeanor, and a results-driven mindset to ensure leads are converted into successful enrollments. Key Responsibilities: 1. Convey Program Value: Articulate the benefits and transformative impact of the CCBP 4.0 Academy programs to potential learners and their parents, fostering confidence in their decision to enroll. 2. Hooking Customers to Program Values: Use clear and impactful communication to explain how 4.0 tech skills are shaping the future and why they are essential for success in today's world, ensuring parents and learners understand the importance of investing in the program. 3. Overcoming Resistance: Identify and address objections or concerns raised by parents or learners, effectively presenting the program's value to regain and onboard leads who might otherwise back out. 4. Transparent Fee Structure Explanation: Provide clear and detailed information about the various fee structures and payment options available, ensuring transparency and trust during the registration process. 5. EMI/Digital Loan Process Guidance: Guide parents and learners step-by-step through the digital loan process, making it seamless and ensuring all requirements are met for course registration. 6. Timely Fee Setup Completion: Ensure the prompt completion of course fee setup, including loan agreements, enabling students to access their courses without delay. 7. Customer Support: Address queries or concerns related to program registration, fees, or EMI options promptly and effectively, providing a top-notch customer experience. Ideal Candidate: Polished Communication: Exceptional verbal and written communication skills in Malayalam. Ability to explain complex processes (e.g., EMI, NBFCs) in simple, understandable terms. Sales Mindset: A results-oriented individual who thrives on meeting and exceeding enrollment targets. Problem-Solving Skills: Ability to handle objections, resolve concerns, and bring leads back into the enrollment pipeline. Customer-Centric Approach: A passion for guiding and assisting parents and learners to make informed decisions. Tech Savvy: Familiarity with digital loan processes and a basic understanding of 4.0 tech skills is a plus. Relevant Experience: Proven experience in customer service or sales, ideally in an educational setting, is an added advantage. Work Details: Internship : 3 Months (15k - 20k per month) CTC : Upto 3 LPA - 4.2 LPA Working days : 6 days a week Language : Malayalam
Posted 2 weeks ago
0.0 - 1.0 years
3 Lacs
Nagercoil, Kollam, Kanyakumari
Hybrid
Role : Program Registration Expert (PRE) Department : Sales Job Summary: As a Program Registration Expert (PRE) , you will play a pivotal role in guiding parents and learners through the Digital Loan/EMI (Equated Monthly Installment) process, ensuring smooth course access. In addition to facilitating registrations, you will actively contribute to the sales process by emphasizing the value of the CCBP 4.0 Academy programs and the importance of mastering 4.0 tech skills. A successful candidate will possess excellent communication skills, a polished demeanor, and a results-driven mindset to ensure leads are converted into successful enrollments. Key Responsibilities: 1. Convey Program Value: Articulate the benefits and transformative impact of the CCBP 4.0 Academy programs to potential learners and their parents, fostering confidence in their decision to enroll. 2. Hooking Customers to Program Values: Use clear and impactful communication to explain how 4.0 tech skills are shaping the future and why they are essential for success in today's world, ensuring parents and learners understand the importance of investing in the program. 3. Overcoming Resistance: Identify and address objections or concerns raised by parents or learners, effectively presenting the program's value to regain and onboard leads who might otherwise back out. 4. Transparent Fee Structure Explanation: Provide clear and detailed information about the various fee structures and payment options available, ensuring transparency and trust during the registration process. 5. EMI/Digital Loan Process Guidance: Guide parents and learners step-by-step through the digital loan process, making it seamless and ensuring all requirements are met for course registration. 6. Timely Fee Setup Completion: Ensure the prompt completion of course fee setup, including loan agreements, enabling students to access their courses without delay. 7. Customer Support: Address queries or concerns related to program registration, fees, or EMI options promptly and effectively, providing a top-notch customer experience. Ideal Candidate: Polished Communication: Exceptional verbal and written communication skills in Malayalam and Tamil. Ability to explain complex processes (e.g., EMI, NBFCs) in simple, understandable terms. Sales Mindset: A results-oriented individual who thrives on meeting and exceeding enrollment targets. Problem-Solving Skills: Ability to handle objections, resolve concerns, and bring leads back into the enrollment pipeline. Customer-Centric Approach: A passion for guiding and assisting parents and learners to make informed decisions. Tech Savvy: Familiarity with digital loan processes and a basic understanding of 4.0 tech skills is a plus. Relevant Experience: Proven experience in customer service or sales, ideally in an educational setting, is an added advantage. Work Details: Internship : 3 Months (15k - 20k per month) CTC : Upto 3 LPA Location : Remote Working days : 6 days a week Language : Malayalam & Tamil
Posted 2 weeks ago
1.0 - 2.0 years
2 - 3 Lacs
Gurugram
Work from Office
Looking for smart Telesales Executives to sell Songdew subscriptions to musicians. Must have 1+ yr recent telesales experience, fluent in Hindi & English, 100+ calls/day, and a strong sales pitch. Work from home. CTC: 17K25K/month.
Posted 2 weeks ago
0.0 - 3.0 years
1 - 3 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Resolve customer queries over calls/ chat Offering amazing customer service Maintaining good relationship with customers Responding to customer queries in timely manner Turn leads into sales Inbound/ Outbound calls Call/WhatsApp HR Aditi 8979622125 Required Candidate profile Excellent Communication skills Should have good interpersonal skills Immediate joiners Freshers/UG both can apply Having experience is a plus point Rotational shifts Should be in Delhi-ncr Perks and benefits Unlimited Incentives Health Insurance Bonus
Posted 2 weeks ago
0.0 - 3.0 years
1 - 3 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Resolve customer queries over calls/ chat Offering amazing customer service Maintaining good relationship with customers Responding to customer queries in timely manner Turn leads into sales Inbound/ Outbound calls Call/WhatsApp HR Aditi 8979622125 Required Candidate profile Excellent Communication skills Should have good interpersonal skills Immediate joiners Freshers/UG both can apply Having experience is a plus point Rotational shifts Should be in Delhi-ncr Perks and benefits Unlimited Incentives Health Insurance Bonus
Posted 2 weeks ago
0.0 - 1.0 years
1 - 2 Lacs
Chennai
Work from Office
Handle outbound customer calls Resolve queries efficiently and professionally Update customer details and call logs in CRM Maintain call quality and customer satisfaction Required Candidate profile Minimum 6 months to 1 year experience in voice process Excellent verbal communication in English and Tamil Good listening skills and customer-centric approach Should have patience to handle client
Posted 2 weeks ago
1.0 - 4.0 years
3 - 5 Lacs
Kolkata, Medinipur, North Twenty Four Parganas
Work from Office
International BPO / Domestic Call Center Hiring 1 year Experianced Candidates for Kolkata English Speaking Night Shift Can Facility 25K to 35K WhatsApp CV 9988658591 9002942583 Register For Call Back https://callcenterjobs.anejabusinessgroup.com/ Required Candidate profile Customer Care with 1 year Exp for Kolkata International bpo/Domestic CTC 4Lac Rotational Shift WhatsApp 9988658591 9002942583 Register For Call Bac https://callcenterjobs.anejabusinessgroup.com/ Perks and benefits https://callcenterjobs.anejabusinessgroup.com/
Posted 2 weeks ago
0.0 - 1.0 years
3 - 4 Lacs
Kochi, Kozhikode, Thiruvananthapuram
Work from Office
Role : Program Registration Expert (PRE) Department : Sales Job Summary: As a Program Registration Expert (PRE) , you will play a pivotal role in guiding parents and learners through the Digital Loan/EMI (Equated Monthly Installment) process, ensuring smooth course access. In addition to facilitating registrations, you will actively contribute to the sales process by emphasizing the value of the CCBP 4.0 Academy programs and the importance of mastering 4.0 tech skills. A successful candidate will possess excellent communication skills, a polished demeanor, and a results-driven mindset to ensure leads are converted into successful enrollments. Key Responsibilities: 1. Convey Program Value: Articulate the benefits and transformative impact of the CCBP 4.0 Academy programs to potential learners and their parents, fostering confidence in their decision to enroll. 2. Hooking Customers to Program Values: Use clear and impactful communication to explain how 4.0 tech skills are shaping the future and why they are essential for success in today's world, ensuring parents and learners understand the importance of investing in the program. 3. Overcoming Resistance: Identify and address objections or concerns raised by parents or learners, effectively presenting the program's value to regain and onboard leads who might otherwise back out. 4. Transparent Fee Structure Explanation: Provide clear and detailed information about the various fee structures and payment options available, ensuring transparency and trust during the registration process. 5. EMI/Digital Loan Process Guidance: Guide parents and learners step-by-step through the digital loan process, making it seamless and ensuring all requirements are met for course registration. 6. Timely Fee Setup Completion: Ensure the prompt completion of course fee setup, including loan agreements, enabling students to access their courses without delay. 7. Customer Support: Address queries or concerns related to program registration, fees, or EMI options promptly and effectively, providing a top-notch customer experience. Ideal Candidate: Polished Communication: Exceptional verbal and written communication skills in Malayalam. Ability to explain complex processes (e.g., EMI, NBFCs) in simple, understandable terms. Sales Mindset: A results-oriented individual who thrives on meeting and exceeding enrollment targets. Problem-Solving Skills: Ability to handle objections, resolve concerns, and bring leads back into the enrollment pipeline. Customer-Centric Approach: A passion for guiding and assisting parents and learners to make informed decisions. Tech Savvy: Familiarity with digital loan processes and a basic understanding of 4.0 tech skills is a plus. Relevant Experience: Proven experience in customer service or sales, ideally in an educational setting, is an added advantage. Work Details: Internship : 3 Months (15k - 20k per month) CTC : Upto 3 LPA - 4.2 LPA Working days : 6 days a week Language : Malayalam
Posted 2 weeks ago
2.0 - 7.0 years
7 - 10 Lacs
Thane
Work from Office
A leading private bank is hiring virtual RMs to manage its wealth segment over the phone Managing their HNI client portfolios, and giving the best service experience: no rotational shift, No late evening work, and no personal meetings with clients. Required Candidate profile Experienced Banking candidates with at least 2 years of portfolio management, and VRM with excellent English communication skills can apply for the role. Work location - Thane, Ghodbander.
Posted 2 weeks ago
0.0 - 1.0 years
1 - 1 Lacs
Noida
Work from Office
Hiring for *Tele sales / Customer Service* profile Process :- Airtel Inbound & outbound Salary :- 12,000/- to16,000/- in hand Location :- D-181, Noida Sec 63 Fresher and experience both required CV on - 9818315971 Contact - HR Aryan Ch
Posted 2 weeks ago
0.0 - 1.0 years
3 Lacs
Palakkad, Alleppey, Coimbatore
Hybrid
Role : Program Registration Expert (PRE) Department : Sales Job Summary: As a Program Registration Expert (PRE) , you will play a pivotal role in guiding parents and learners through the Digital Loan/EMI (Equated Monthly Installment) process, ensuring smooth course access. In addition to facilitating registrations, you will actively contribute to the sales process by emphasizing the value of the CCBP 4.0 Academy programs and the importance of mastering 4.0 tech skills. A successful candidate will possess excellent communication skills, a polished demeanor, and a results-driven mindset to ensure leads are converted into successful enrollments. Key Responsibilities: 1. Convey Program Value: Articulate the benefits and transformative impact of the CCBP 4.0 Academy programs to potential learners and their parents, fostering confidence in their decision to enroll. 2. Hooking Customers to Program Values: Use clear and impactful communication to explain how 4.0 tech skills are shaping the future and why they are essential for success in today's world, ensuring parents and learners understand the importance of investing in the program. 3. Overcoming Resistance: Identify and address objections or concerns raised by parents or learners, effectively presenting the program's value to regain and onboard leads who might otherwise back out. 4. Transparent Fee Structure Explanation: Provide clear and detailed information about the various fee structures and payment options available, ensuring transparency and trust during the registration process. 5. EMI/Digital Loan Process Guidance: Guide parents and learners step-by-step through the digital loan process, making it seamless and ensuring all requirements are met for course registration. 6. Timely Fee Setup Completion: Ensure the prompt completion of course fee setup, including loan agreements, enabling students to access their courses without delay. 7. Customer Support: Address queries or concerns related to program registration, fees, or EMI options promptly and effectively, providing a top-notch customer experience. Ideal Candidate: Polished Communication: Exceptional verbal and written communication skills in Malayalam and Tamil. Ability to explain complex processes (e.g., EMI, NBFCs) in simple, understandable terms. Sales Mindset: A results-oriented individual who thrives on meeting and exceeding enrollment targets. Problem-Solving Skills: Ability to handle objections, resolve concerns, and bring leads back into the enrollment pipeline. Customer-Centric Approach: A passion for guiding and assisting parents and learners to make informed decisions. Tech Savvy: Familiarity with digital loan processes and a basic understanding of 4.0 tech skills is a plus. Relevant Experience: Proven experience in customer service or sales, ideally in an educational setting, is an added advantage. Work Details: Internship : 3 Months (15k - 20k per month) CTC : Upto 3 LPA Location : Remote Working days : 6 days a week Language : Malayalam & Tamil
Posted 2 weeks ago
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