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0.0 - 1.0 years

3 - 5 Lacs

Hyderabad

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Job Overview: We are looking for a dynamic and enthusiastic Telecaller to join our team. The ideal candidate will be responsible for engaging with potential customers over the phone, promoting services/products, handling inquiries, and providing exceptional customer support. This role is key to driving sales and maintaining customer satisfaction. Key Responsibilities: Make outbound calls to potential or existing customers. Promote products/services and persuade customers to make purchases or take action. Provide detailed information about the companys offerings and explain benefits to customers. Answer questions and resolve concerns about products/services. Maintain a database of customer interactions, updating records after each call. Meet and exceed sales targets or call quotas set by management. Follow up with leads and clients through calls or emails. Ensure high levels of customer satisfaction through effective communication. Work closely with the sales or customer support team to achieve goals. Report on daily, weekly, and monthly sales metrics and performance. Requirements: High school diploma or equivalent (additional qualifications or certifications are a plus). Proven experience as a telecaller, customer service representative, or similar role. Excellent communication skills (both verbal and written). Strong listening and problem-solving skills. Ability to handle rejection and maintain a positive attitude. Comfortable working with targets and meeting deadlines. Proficient in basic computer applications (MS Office, CRM software, etc.). Ability to work in a team-oriented environment. Preferred Skills: Experience in a similar industry (sales, customer service, etc.). Fluency in multiple languages is a plus. Knowledge of sales techniques and telemarketing best practices.

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0.0 - 5.0 years

1 - 3 Lacs

Mumbai Suburban, Thane, Navi Mumbai

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Inbound Customer service Fresher or experience Salary upto 18k Qualification: Min HSC Perks & Benefits: Good Salary Huge Incentives Shifts: 6 Days working Rotational week-off Rounds of Interviews: HR round Operations round Client round Required Candidate profile Qualification :- HSC Pass To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Omkar:- 9822644197 (Call and What's app) Perks and benefits Good Salary with Huge Incentives

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0.0 - 2.0 years

1 - 2 Lacs

Chennai

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- Interact with customers over a call with strong communication Inbound outbound to generate sales, increase revenue & build customer relationships Ability to handle a pressures over a customer call - Required Candidate profile - Qualification - Min 12th up to Any Degree Language - ( Malayalam, Hindi,Telugu, Kannada,Tamil) Male & Female Preferred Immediate joiners preferable Contact HR Nivethitha-9751525017 - Perks and benefits PF / ESI Available & INCENTIVES

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0.0 - 5.0 years

1 - 3 Lacs

Mumbai, Thane, Navi Mumbai

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Inbound Customer service Fresher or experience Salary upto 18k Qualification: Min HSC Perks & Benefits: Good Salary Huge Incentives Shifts: 6 Days working Rotational week-off Rounds of Interviews: HR round Operations round Client round Required Candidate profile Qualification :- HSC Pass To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Omkar:- 9822644197 (Call and What's app) Perks and benefits Good Salary with Huge Incentives

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2.0 - 7.0 years

2 - 3 Lacs

Pune

Work from Office

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Objectives of this role Understand customer psyche and record both successful and unsuccessful sales methods Handle huge volumes of inbound and outbound telecalling Improve organizational efficiency through diligent observation skills as a telecaller Help the company grow by finding opportunities in customer requirements Resolve complaints, provide solutions, and follow up with customers Responsibilities Memorise scripts and customize them for the clients as per the situation while Tele-calling Foster relationships with existing clients, and build a rapport with potential clients Make reports and documentation based on conversations that took place during Tele-calling Report the analysis and observation to the team lead Adhere to organizational guidelines and methodology while Tele-calling Generate sales by making cold calls to active or old clients Required skills and qualifications Bachelor's degree or high school diploma Strong communication skills and command of the English language Previous experience in a tele caller job or similar role Data entry skills to complement the Tele-calling work

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0.0 - 3.0 years

2 - 5 Lacs

Noida

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About BU: Naukri.com Naukri is India’s market leader in the recruitment business. It provides all the job seekers with advisory services and caters to their different needs and offer value-added features such as resume writing, highlighting and many more. With over 67 Million resumes searches daily, Naukri.com has 5 Million job listings, 59 Thousand+ unique clients and 4.9 Million recruiters connect with the job seekers via emails. Title: Executive/ Associate Senior Executive / Senior Executive Required Educational Qualification: Any Graduate/Post Graduate Desired Experience: 0-4 years Job Objective: The objective of this role is to sell customized services to job seekers and help them expedite their job search. Job Description: Connect and engage with pre generated leads via outbound calls (approx. 80-100 calls) Reach out to new customers and explain to them the benefits of Naukri FastForward services Initiate repeat sales by follow up phone calls from existing customers Develop in-depth knowledge of products and services to make suitable recommendations based on customer needs Continually meeting or exceeding daily and monthly targets with respect to call volume and sales Achieve sales targets by new customer acquisition and ensure growth / revenue from existing customers Adhere to quality standards and processes within defined metrics Required Skills: Good communication skills Active listening skills Strong convincing skills Client handling skills Ability to handle stress and rejection in soliciting clients Flexibility with rotation offs Desired Skills: Prior experience in sales/business development/voice process will be preferred Solution oriented with effective problem solving skills Knowledge of various online portals will be an added advantage

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0.0 - 3.0 years

1 - 3 Lacs

Kolkata

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1.Excellent Communication Skills In ENGLISH. 2.Outbound Calls to Interested Clients. 3.Experienced & Freshers can apply. Required Candidate profile 1.Must be flexible for work from office. 2.Fluency in English and Hindi. 3.Customer Handling. Perks and benefits 1.Good career growth 2.Huge Incentives

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0.0 - 2.0 years

0 - 1 Lacs

Kollam

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Responsibilities: Manage incoming calls, resolve issues promptly Maintain high call quality through effective communication Collaborate with teams on process improvements Meet performance targets consistently

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0.0 - 3.0 years

2 - 2 Lacs

Hyderabad/Secunderabad

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10th, 12th Pass candidates can apply English, Hindi & Kannada Possess good communication skills, both oral and written Required Candidate profile Have a good attitude Flexible for Rotational Shifts Rotational off No BE, BTech, MBACandidate PG (May consider if you have BPO work experience)

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0.0 - 5.0 years

2 - 7 Lacs

Noida, Gurugram, Delhi / NCR

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Hiring for Top notch Travel / BPO's / KPO's * Day Shift * 24*7 / Day Shift * U. Grad Freshers can also apply * Both Way Transport + Meals * Remuneration Up to - 9 LPA Megha -9711652040 Srishti - 8745821300 8750099665 9540721440

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0.0 - 2.0 years

1 - 3 Lacs

Navi Mumbai

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Key Responsibilities: Make daily outbound calls to prospective lead. Explain company works and offering clearly and persuasively. Maintain a detailed database of clients interactions and responses. Follow up with interested leads.

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0.0 - 3.0 years

2 - 3 Lacs

Bengaluru

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Excellent Communication Skill in English Should be comfortable for sales in voice process Both Domestic and International process available Interested candidates can call @HR Deepak- 9958131215 or WhatsApp CV

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0.0 - 5.0 years

1 - 2 Lacs

Noida, New Delhi, Delhi / NCR

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Inbound Process *Qualification - Undergraduate/ Graduate *Salary - upto 17,500/- PM + Incentive + Joining Bonus *6 days working *Hindi/ english speaking candidates and Fresher & Exp both candidates can apply *We’re providing the free pick & drop Required Candidate profile Qualification: Min HSC Rotational off Freshers/Experienced both can apply. To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Nisha :- 9763458943 Perks and benefits High Incentives and growth opportunities.

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1.0 - 3.0 years

1 - 3 Lacs

Noida, Ghaziabad, Delhi / NCR

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Call and pitch our product or services to the relevant customers Convert leads into sales provided by company Maintain good relationship with new and existing customers Maintain data of every interaction Call/ WhatsApp HR Aarti 7668394503 Required Candidate profile Excellent communication skills Any Grad or 1 Year Experience in Sales/ Calling B.Pharma/ M.Pharma/D.Pharma grad can also apply Rotational shifts Good convincing and negotiation skills Immediate joiner Perks and benefits Unlimited Incentives Health Insurance

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0.0 - 3.0 years

2 - 2 Lacs

Hyderabad/Secunderabad

Hybrid

Naukri logo

10th, 12th Pass candidates can apply English, Hindi & Telugu Possess good communication skills, both oral and written Required Candidate profile Have a good attitude Flexible for Rotational Shifts Rotational off No BE, BTech, MBACandidate PG (May consider if you have BPO work experience)

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0.0 - 2.0 years

1 - 4 Lacs

Mohali, Chandigarh, Panchkula

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Qualifications- 12th or any Graduate Salary 15k to 35k ALLOWANCE AND PERKS Good Incentive Day shift Call 9988350971 9988353971 7508062612

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1.0 - 5.0 years

1 - 3 Lacs

Ludhiana

Work from Office

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Role & responsibilities Follow office workflow procedures to ensure maximum efficiency Maintain files and records with effective filing systems Support other teams with various administrative tasks (redirecting calls, disseminating correspondence, scheduling meetings etc.) Greet and assist visitors when they arrive at the office Monitor office expenditures and handle all office contracts (rent, service etc.) Perform basic bookkeeping activities and update the accounting system Deal with customer complaints or issues Monitor office supplies inventory and place orders Assist in vendor relationship management Preferred candidate profile Proven experience as office coordinator or in a similar role Experience in customer service will be a plus Knowledge of basic bookkeeping principles and office management systems and procedures Outstanding knowledge of MS Office, back-office” and accounting software Working knowledge of office equipment (e.g. optical scanner) Excellent communication and interpersonal skills Organized with the ability to prioritize and multi-task

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0.0 - 5.0 years

1 - 3 Lacs

Mumbai, Thane, Navi Mumbai

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Process:- SBI Renewals Process | Voice Process -Fresher & Exp both can apply. -Salary: 14,500 In-hand -Role: Reminder Calls -Qualification: Minimum HSC -Comms: Average to Good -Shift: 9:30 AM - 6:30 PM -Week Off: Rotational Required Candidate profile Qualification: Min HSC To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Nisha:- 9763458943 (Call and What's app) Perks and benefits Benefits: Rotational Week off & Pick Up/Drop

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0.0 - 5.0 years

1 - 3 Lacs

Noida, New Delhi, Delhi / NCR

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Location:- HCL Tech, Sector-127, Noida Process:- Customer Care Executive Qualification :- Undergraduate/ Graduate Work From Office Shifts Timing: - Day Shift Preferred candidate profile Qualification - Undergraduate/ Graduate Salary - upto 17,500/- PM + Incentive + Joining Bonus 6 days working Hindi/ english speaking candidates and Fresher & Experience both candidates can apply Were providing the free pick & drop shuttle facilities from Sector - 59 metro station, sec-52 metro station, city centre metro station, golf course metro station, sec-37 botanical garden bus stand, okhla bird sanctuary metro station. Rounds of Interviews:- HR round Operations round How to Apply:- To schedule your interview Call or send your CV through WhatsApp/Mail (number mentioned below) HR Nisha :- 9763458943

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1.0 - 2.0 years

1 - 3 Lacs

Noida, Navi Mumbai, Delhi / NCR

Work from Office

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Looking for a skilled Telecallers with excellent spoken English. The role involves outbound calling, effectively communicating with clients, and maintaining accurate records. Strong interpersonal and communication skills are essential for success Required Candidate profile Excellent spoken English Strong communication skills Confident and professional on calls Target-driven and self-motivated Positive attitude and good listening skills Basic computer knowledge

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1.0 - 2.0 years

3 - 4 Lacs

Bengaluru

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Responsibilities: Greet guests, process check-ins & outs, manage reservations Maintain guest records, handle complaints, provide info on services Manage phone calls, respond promptly, upsell amenities

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0.0 - 1.0 years

0 - 1 Lacs

Lucknow

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Responsibilities: Greet visitors and clients Maintain front desk operations Manage phone calls Coordinate deliveries Schedule appointments Annual bonus

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0.0 - 2.0 years

1 - 1 Lacs

Pune

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Responsibilities: * Meet daily/weekly targets * Maintain customer database accuracy * Make outbound calls to potential clients * Schedule appointments with sales team * Close deals through persuasive selling techniques

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1.0 - 2.0 years

2 - 3 Lacs

Pune

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Responsibilities: Handle outbound and inbound calls, promote products or services, generate leads, follow up with prospects, maintain call records, ensure excellent customer service to meet sales and communication targets.

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0.0 - 5.0 years

2 - 4 Lacs

Hyderabad, Chennai, Bengaluru

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Job description 1. Resolve customer complaints via Call. 2. Responding to customer inquiries. 3. Ensure customer satisfaction & provide professional support. 4. Proper resolution to customer Queries. 5. salary up to 35k if interested Call @ 9884244311 Durga Regards Durga 9884244311

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Exploring Telecalling Jobs in India

Telecalling jobs have become increasingly popular in India due to the rise of customer service and sales-oriented roles in various industries. Telecalling involves making and receiving phone calls to assist customers, generate leads, or promote products/services. This article aims to provide insights for job seekers interested in pursuing a career in telecalling in India.

Top Hiring Locations in India

  1. Mumbai
  2. Delhi
  3. Bengaluru
  4. Pune
  5. Hyderabad

Average Salary Range

The average salary range for telecalling professionals in India varies based on experience and location. Entry-level telecallers can expect to earn between INR 2-3 lakhs per annum, while experienced telecallers with a proven track record can earn up to INR 5-6 lakhs per annum.

Career Path

The career path in telecalling typically progresses as follows: - Telecaller - Senior Telecaller - Team Leader - Telecalling Manager

Related Skills

In addition to excellent communication skills, telecalling professionals are often expected to have: - Customer service skills - Sales skills - Problem-solving abilities

Interview Questions

  • What motivates you to work in a telecalling role? (basic)
  • How do you handle rejection during a call? (medium)
  • Can you give an example of a time when you successfully upsold a product/service to a customer? (advanced)
  • How do you prioritize your calls when dealing with multiple customers at once? (medium)
  • Describe a situation where you had to handle an irate customer and how you resolved it. (medium)
  • What strategies do you use to keep customers engaged during a long call? (basic)
  • How do you ensure that you meet your daily call targets? (medium)
  • What do you think are the key qualities of a successful telecaller? (basic)
  • How do you handle sensitive information shared by customers during a call? (medium)
  • Can you explain a time when you had to deal with a difficult customer and how you handled the situation? (advanced)
  • How do you stay motivated during repetitive calling tasks? (basic)
  • Have you ever had to deal with a language barrier while speaking to a customer? How did you manage it? (medium)
  • What do you think are the most common challenges faced by telecallers in the industry? (basic)
  • How do you adapt your communication style when speaking to different types of customers? (medium)
  • Have you ever had to troubleshoot a technical issue for a customer over the phone? How did you handle it? (advanced)
  • How do you handle stress and pressure in a fast-paced telecalling environment? (medium)
  • How do you ensure that you maintain a positive attitude throughout the day, especially during challenging calls? (basic)
  • Can you provide an example of a successful cold call you made that resulted in a sale? (advanced)
  • How do you handle a situation where a customer is not satisfied with the product/service offered? (medium)
  • What strategies do you use to build rapport with customers over the phone? (basic)
  • How do you ensure that you are following all compliance guidelines while making calls? (medium)
  • Can you explain a time when you had to deal with a technical glitch during a call and how you resolved it? (advanced)
  • How do you handle objections raised by customers during a call? (medium)
  • What do you think sets you apart from other candidates applying for this telecalling role? (basic)

Closing Remark

As you prepare for telecalling job interviews, remember to showcase your communication skills, problem-solving abilities, and customer-centric approach. With the right preparation and a confident mindset, you can excel in the telecalling industry in India. Good luck!

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