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0.0 - 5.0 years

3 - 7 Lacs

Nagercoil, Kanyakumari

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Job Summary: We are seeking a motivated and results-driven Telesales Executive to join our sales team. The successful candidate will be responsible for reaching out to potential and existing customers via phone to promote products or services, close sales, and ensure customer satisfaction. Key Responsibilities : Outbound Calls : Make outbound calls to potential and existing customers to inform them about the company's products or services. Sales Conversion : Generate leads, follow up on prospects, and convert them into customers to meet or exceed sales targets. Customer Service : Handle inquiries, provide accurate information, and resolve customer issues effectively. Product Knowledge : Stay updated on product/service details and benefits to provide accurate information to customers. Record Keeping : Maintain detailed records of customer interactions, feedback, and sales using CRM systems. Feedback Collection : Gather customer feedback to improve products, services, and customer experience. Team Collaboration : Work closely with the sales and marketing teams to execute campaigns and meet objectives.

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0.0 - 1.0 years

1 - 2 Lacs

Nagercoil

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Job Summary: As a Telesales Representative, youll be reaching out to potential customers over the phone to introduce and sell products or services. Youll play a key role in helping the company grow by identifying new sales opportunities and maintaining relationships with clients. Key Responsibilities: Make Outbound Calls: Call potential customers from a provided list to introduce products or services. Understand customer needs and offer suitable solutions. Explain Products/Services: Clearly explain the features and benefits of the products or services to customers. Answer any questions customers may have about the product. Generate Sales: Persuade customers to make a purchase or schedule a follow-up appointment. Meet sales targets set by the company. Customer Relationship: Build and maintain positive relationships with customers. Address any customer concerns or complaints professionally. Record and Update Information: Maintain accurate customer details and call logs in the companys system. Follow up on leads and track progress of calls made. Work with Team: Work with your team and manager to meet sales goals. Attend training sessions to improve sales techniques and product knowledge.

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0.0 - 1.0 years

2 - 3 Lacs

Kishanganj

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Regaal Resources Pvt. Ltd. is looking for Lab Boy to join our dynamic team and embark on a rewarding career journey Assist in maintaining laboratory hygiene, preparing materials and instruments for experiments, supporting lab technicians, handling glassware cleaning, and ensuring proper disposal of waste Must follow lab safety procedures and support researchers and students in lab-related activities

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2.0 - 7.0 years

2 - 5 Lacs

Bengaluru

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Description Generate business through cold calling, via telephone and other electronic media viz: Linked-In, Databases, web-promotion etc. To identify & understand the clients need & offer the best service & solution. Tapping new customers from existing & new databases through cold calling /data mining. Generate viable orders from new accounts. Setting Appointment with Key Decision Makers. Execute complete sales order process. Requirements Experience in tele-calling and inside sales process of minimum 2 years. Well Versed with IT Infrastructure & Networking Products. Excellent verbal and written communication skills. Ready to accept target based job responsibility. Willing to work as individual and team member.

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0.0 - 5.0 years

6 - 10 Lacs

Nagercoil, Kanyakumari

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Role Overview : Lead and manage a telecalling team to achieve sales targets, improve customer engagement, and drive revenue growth. Responsible for developing sales strategies, monitoring team performance, and maintaining high service quality standards. Key Responsibilities : Team Leadership : - Recruit, train, and mentor telecalling executives. - Set performance goals and monitor team achievements. - Conduct regular team meetings and provide constructive feedback. Sales Strategy and Execution : - Develop and implement telecalling sales campaigns to meet targets. - Track and analyze sales data to identify trends and opportunities. - Collaborate with marketing teams to optimize lead generation efforts. Customer Engagement : - Ensure excellent communication with customers to build trust and loyalty. - Address escalated customer concerns and resolve issues promptly. - Collect feedback to improve sales approaches and customer satisfaction. Performance Monitoring : - Create performance dashboards and submit reports on team KPIs. - Identify gaps in performance and implement corrective actions. - Maintain call quality standards through regular call reviews. Process Improvement : - Optimize telecalling scripts and workflows for better conversion rates. - Stay updated on industry trends and introduce innovative practices. - Ensure adherence to compliance and data protection regulations.

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0.0 - 5.0 years

1 - 3 Lacs

New Delhi, Gurgaon/ Gurugram, Delhi / NCR

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Get hired in A**rican Express Credit Card Sales Process Prefer- outbound/Inbound sales Confident experienced/freshers both can apply Qualification-12th Pass/Undergraduate/Graduate/PG Job location-Gurgaon WFO Barkha @ 8851644223 Required Candidate profile Freshers can apply too 6 Days working Pure Day shift with Sunday Fixed off Honest and Passionate Must be Confident Strong sales skills Salary Upto 26kCTC Can earn unlimited incentives Perks and benefits +Earn Unlimited incentives (No capping)

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0.0 - 2.0 years

1 - 2 Lacs

Navi Mumbai

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Job Description: Customer Support Executive Location: [Jui Nagar - Navi Mumbai ] Employment Type: Full-Time Job Summary: We are hiring Customer Support Executives to manage customer interactions and resolve queries efficiently. The role requires excellent communication skills and a customer-centric approach. Key Highlights: 1 month training from office (mandatory) Work From Home opportunity post training Shift & Work Details: Rotational shift timings Rotational week-offs Split shifts available Key Requirements: Good communication skills (both verbal & written) Ability to handle customer queries professionally Basic computer knowledge Customer-focused attitude Experience: Freshers & Experienced candidates can apply. For more Information connect to HR HR Pavitar Sharma - 9987166144

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1.0 - 5.0 years

1 - 3 Lacs

Panipat

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Responsibilities: * Meet daily/weekly sales targets * Maintain customer database accuracy * Cold call leads, set appointments * Close deals through persuasive selling techniques * Report on sales performance regularly Cafeteria

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0.0 - 1.0 years

1 - 2 Lacs

Kochi, Hyderabad, Chennai

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Capable of handling the team size of at least 10 - 15 Tele callers. Generate Appointments from Digital Enquired leads. Motivating and drive Tele callers in the most effective and efficient manner in a high-pressure environment. Responsible for the end to end Process of the lead cycle. Driving team for Generating Daily Appointments & Achieving Monthly Targets. Expert in MS-Excel & making Reports Prior outbound team handling experience is mandatory from industries like Timeshare, Hotel, NBFC, banking or Insurance. Must be Aggressive and goal Oriented. Should be able to drive the TME Incentive Scheme aggressively Reporting To - Branch Manager / Regional Manager Candidate Profile required Education Graduate Required Language proficiency is a must as per the region and not education. Years of Experience 5-6 Years / Min 2-3 Years Telemarketing experience Working on lead management software, Out bound calls, Revenue generation, Digital process, Manpower management experience 1 year. Location - Hyderabad,Chennai,Kochi,Thrissur,Jaipur,Chandigarh,Mumbai,Lucknow

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0.0 - 5.0 years

2 - 4 Lacs

Noida, New Delhi, Gurugram

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To advise students about the best courses available. Guiding students and coordinating with them. Follow ups. Required Candidate profile If you are eager to make a career in the aviation sector/ education sector. You are Graduate / Undergraduate /12 th pass Fresher or experienced and good at Hindi & English languages. Perks and benefits Extra perks and benefits as per company policy.

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0.0 years

1 - 2 Lacs

Gurugram

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Role & responsibilities: : Handling Inbound and Outbound Customer calls related. Problem - solving skills to resolve customer queries. Understand customer needs and provide solutions. Update customer records and process request timely. Preferred candidate profile Excellent communication skills Fresher's, Experience, everyone can Apply (12th pass, UG & PG) 0-1 year of experience in BPO, call center Salary 17ctc to 18 ctc (Plus incentive) Interested candidates can call HR Komal: 7355486939

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2.0 - 3.0 years

2 - 3 Lacs

Bengaluru

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( Only Female Candidates Prefered) Only candidates from bangalore and close by areas apply, we don't want outstation candidates to apply. Responsibilities As a Customer Relationship Executive (Voice Process) , you will be responsible for acquiring new customers and managing key accounts. The role demands strong communication, persuasion, and relationship-building skills, with a focus on outbound calling and lead conversion . Key Responsibilities includes: Conduct outbound calls to potential customers to introduce Scott International's offerings Identify and convert leads into long-term customers Act as the Key Account Incharge for onboarded clients, ensuring smooth communication and satisfaction Follow up on inquiries, quotations, and sample orders with professionalism Build trust and rapport with new clients through consistent follow-ups Maintain updated records of leads, calls, and conversions in CRM Prepare weekly acquisition and client engagement reports Desired profile of the candidate Gender : Female candidates preferred Education : Graduate in any discipline Experience : 2-3 years in customer service, telecalling, inside sales, or voice process roles Excellent spoken English; Hindi and regional language proficiency is a plus Strong convincing and follow-up skills Familiarity with basic computer operations and CRM software Ability to multitask, meet targets, and handle pressure with confidence Excellent communication & interpersonal skills Goal-oriented and self-driven Customer-first mindset Ability to handle objections and turn leads into clients Polite, persuasive, and professional phone etiquette Required Skill Set Basic Computers, Ms Word, Excel Proficiency in local language(s) Hindi and English. Location of Candidate - Bangalore

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1.0 - 5.0 years

6 - 7 Lacs

Gurugram

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Job Summary: We are looking for an enthusiastic and results-driven expert Tele-caller to join our real estate sales team. The Telecaller will be responsible for making outbound calls to prospective clients, introducing real estate projects, answering inquiries, and scheduling site visits. The ideal candidate should have excellent communication skills, a persuasive approach, and a passion for sales. Key Responsibilities: 1-5years of experience in sales Make outbound calls to leads and prospects from provided databases or lead generation campaigns. Explain real estate products, services, and projects clearly and persuasively. Respond to customer inquiries regarding properties, pricing, and features. Schedule site visits and coordinate with the sales team for follow-ups. Maintain and update the CRM with accurate call logs and customer information. Meet daily, weekly, and monthly call and conversion targets. Follow up with potential clients and nurture leads. Provide excellent customer service and maintain a professional tone on all calls. Requirements: Proven experience as a telecaller, telesales representative, or similar role (real estate, banking, insurance, hospitality, financial, consultantany, automobile sales or any services industry preferred). Excellent communication and interpersonal skills. Strong convincing ability. Fluent in English, Hindi, regional language]. Familiarity with basic computer skills. High school diploma or equivalent; a degree in business or marketing is a plus.

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0.0 - 2.0 years

1 - 2 Lacs

Gurugram

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Role & Responsibilities: Handling outbound and inbound calls. Handle customer queries via phone calls to resolve their issues in a timely and professional manner. Meet daily targets set by the company for sales performance. Handle outbound calls to generate leads for insurance sales, credit card sales, and BFSI products. Preferred candidate profile: 0-1 year of experience in BPO, call center, or related field (freshers can also apply). Strong problem-solving skills to handle multiple queries simultaneously. Excellent communication skills Undergraduate or all Graduate. Salary: 12K to 25K CTC (Plus Incentives) depend on interview. Job Location: Sector 22A, Sector 18, Gurugram, Haryana 122005 Time: 11 AM to 4 PM Interested candidates can call or Mail: HR Sonal: 7703812770 (Sonal@globiva.com)

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2.0 - 4.0 years

3 - 5 Lacs

Thane, Navi Mumbai

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Roles and Responsibilities Develop and maintain strong relationships with prospective clients. Identify opportunities and convert leads into successful deals. Handle customer questions and provide assistance. Manage leads, follow up, and close deals. Meet daily targets set by the company while maintaining a high level of accuracy in data entry and reporting. Competencies Good spoken English communication Prior calling or customer service experience

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0.0 - 5.0 years

2 - 5 Lacs

Bangalore/Bengaluru

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Interact with customers & Provide information in response to inquiries & concerns 5 Days Working Dayshift, rotational shift both are available Work from home available looking for candidates from Bangalore Salary 18000 to 30000 call deepti 9235457455

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2.0 - 7.0 years

2 - 4 Lacs

Mumbai

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Responsibilities: * Meet daily/weekly sales targets through outbound calls * Maintain customer database accuracy * Cold call leads, close deals * Schedule appointments with prospects * Upsell existing clients

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1.0 - 5.0 years

1 - 3 Lacs

Noida

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Roles and Responsibilities Manage virtual relationships with existing clients through regular communication, ensuring high levels of customer satisfaction and retention. Identify new business opportunities by cold calling, telecalling, and lead generation to drive sales growth. Develop strong selling skills to meet targets set by the organization, utilizing effective communication strategies for successful client interactions. Provide excellent customer support through timely resolution of queries and issues via phone calls or emails. Desired Candidate Profile 1-5 years of experience in banking sales, business development, or a related field. Strong convincing power and ability to build rapport with customers over phone calls. Excellent communication skills for effective interaction with clients at all levels.

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0.0 - 2.0 years

0 - 1 Lacs

Noida

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Hiring for Customer Service profile Process :- Airtel Inbound Salary :- 10,000/- to14,000/- in hand Location :- D-181 Noida Sec 63 Fresher and experience both required CV on - 8448758524

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1.0 - 4.0 years

1 - 3 Lacs

Mumbai

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Job Title : Sales Executive Location Mumbai Grant Road West Experience - 6 months to 1 year plus Company 39 Solutions LLP Qualification Any graduate Sales Executive responsibilities Knowing all the details of business course product or service offerings. Regularly updating and obtaining the lists of individual contact details. Meet and exceed sales target set by the organization. Stay updated with market trends to better serve clients Identify customer needs and provide solutions through the company's products and services Build and maintain positive relationships with future prospects. Bringing clarification to the progress and performance-related expectations by conducting regular meetings. Keep record of every client interaction and sales activities. Attending and participating in meetings, workshops, events, and exhibitions. Liaising with clients, vendors, and suppliers on behalf of the company's managers. Updating documents and sales records. Reviewing sales performance against sales targets. Observing and carrying out sales processes. Identifying potential weaknesses and offering improvement suggestions. Requirements Graduation or equivalent Prior experience working as sales executive or in a similar role Having done a sales-related training program Having exposure to cultural norms and diverse viewpoints Ability to change the communication style on unusual events Excellent interpersonal, research, and record-keeping skills Having the capability to receive critics without internalizing them Perks and benefits - As per market standards Plus incentives depending on the closure

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1.0 - 3.0 years

2 - 4 Lacs

Bengaluru, BTM Layou, HSR Layout

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*Calling leads provided by company *Develop a deep understanding of our insurance products and services *Present insurance solutions to clients, address their inquiries, and guide them *freshers can also apply *excellent English communication is must Required Candidate profile *Excellent communication *Must have selling experience *outbound calls & inbound calls *Insurance sales experience *Must know Kannada Perks and benefits Incentives Work life balance

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0.0 - 5.0 years

3 - 5 Lacs

Pune

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Job Summary: As a Customer Service Representative in a BPO setting, you will be responsible for handling customer inquiries, resolving issues, and providing outstanding service. This role involves communicating with customers through various channels, including phone calls ensuring customer satisfaction and loyalty. Key Responsibilities: Customer Interaction Problem Resolution Record Keeping Education: Graduate/ Under Graduate Can Apply Experience: Experience in a BPO environment is highly desirable. Skills: Excellent communication skills, both verbal and written. Strong phone contact handling skills and active listening. Ability to multi-task, prioritize, and manage time effectively. Proficiency in using customer service software,databases, and tools. Customer orientation and ability to adapt/respond to different types of characters. To apply, Call Miss Yashika 9810318650

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0.0 - 3.0 years

1 - 4 Lacs

Noida, Gurugram, Delhi / NCR

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Interacting with the Customers Offering amazing customer service Maintaining professionalism with customers Collect prompt and accurate customer feedback work directly with customers & provide assistance call/whatsapp @ HR RISHIKA 9634906455 Required Candidate profile Excellent English communication Should have good interpersonal skills Immediate joiners only Freshers/UG both can apply International Bpo Experience in insurance Sales will be preferred. Perks and benefits Unlimited Incentives Health Insurance Bonus

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0.0 - 1.0 years

1 - 1 Lacs

Surat

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Job Summary: 1. Calling only for service, not sales target 2. Good English And Communication Skills Intrested Candidate Can Contact Call/ Whatsapp : 91-9724346949 / 9327657730

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0.0 - 5.0 years

1 - 3 Lacs

Noida

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Responsibilities: * Meet sales targets through outbound calls & lead gen * Maintain customer relationships via phone & email * Close deals with persuasive selling techniques * No salary bar for the right candidate Accessible workspace Marriage & childbirth gifts Annual bonus Sales incentives Performance bonus Referral bonus Job/soft skill training

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Exploring Telecalling Jobs in India

Telecalling jobs have become increasingly popular in India due to the rise of customer service and sales-oriented roles in various industries. Telecalling involves making and receiving phone calls to assist customers, generate leads, or promote products/services. This article aims to provide insights for job seekers interested in pursuing a career in telecalling in India.

Top Hiring Locations in India

  1. Mumbai
  2. Delhi
  3. Bengaluru
  4. Pune
  5. Hyderabad

Average Salary Range

The average salary range for telecalling professionals in India varies based on experience and location. Entry-level telecallers can expect to earn between INR 2-3 lakhs per annum, while experienced telecallers with a proven track record can earn up to INR 5-6 lakhs per annum.

Career Path

The career path in telecalling typically progresses as follows: - Telecaller - Senior Telecaller - Team Leader - Telecalling Manager

Related Skills

In addition to excellent communication skills, telecalling professionals are often expected to have: - Customer service skills - Sales skills - Problem-solving abilities

Interview Questions

  • What motivates you to work in a telecalling role? (basic)
  • How do you handle rejection during a call? (medium)
  • Can you give an example of a time when you successfully upsold a product/service to a customer? (advanced)
  • How do you prioritize your calls when dealing with multiple customers at once? (medium)
  • Describe a situation where you had to handle an irate customer and how you resolved it. (medium)
  • What strategies do you use to keep customers engaged during a long call? (basic)
  • How do you ensure that you meet your daily call targets? (medium)
  • What do you think are the key qualities of a successful telecaller? (basic)
  • How do you handle sensitive information shared by customers during a call? (medium)
  • Can you explain a time when you had to deal with a difficult customer and how you handled the situation? (advanced)
  • How do you stay motivated during repetitive calling tasks? (basic)
  • Have you ever had to deal with a language barrier while speaking to a customer? How did you manage it? (medium)
  • What do you think are the most common challenges faced by telecallers in the industry? (basic)
  • How do you adapt your communication style when speaking to different types of customers? (medium)
  • Have you ever had to troubleshoot a technical issue for a customer over the phone? How did you handle it? (advanced)
  • How do you handle stress and pressure in a fast-paced telecalling environment? (medium)
  • How do you ensure that you maintain a positive attitude throughout the day, especially during challenging calls? (basic)
  • Can you provide an example of a successful cold call you made that resulted in a sale? (advanced)
  • How do you handle a situation where a customer is not satisfied with the product/service offered? (medium)
  • What strategies do you use to build rapport with customers over the phone? (basic)
  • How do you ensure that you are following all compliance guidelines while making calls? (medium)
  • Can you explain a time when you had to deal with a technical glitch during a call and how you resolved it? (advanced)
  • How do you handle objections raised by customers during a call? (medium)
  • What do you think sets you apart from other candidates applying for this telecalling role? (basic)

Closing Remark

As you prepare for telecalling job interviews, remember to showcase your communication skills, problem-solving abilities, and customer-centric approach. With the right preparation and a confident mindset, you can excel in the telecalling industry in India. Good luck!

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