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0.0 - 1.0 years

1 - 3 Lacs

Pimpri-Chinchwad, Pune

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Salary:- 10,000 To 13,000 + unlimited incentives Freshers & experience both can apply Basic communication in Marathi, Hindi & English -Qualification: Min HSC -Freshers/Experienced both can apply. Required Candidate profile -Qualification: Min HSC Job Location- Viman Nagar Pune- 411014 To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Aditya: 8308125422 Perks and benefits Incentives and growth opportunities.

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0.0 - 1.0 years

1 - 2 Lacs

Pimpri-Chinchwad, Pune

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Designation : outbound sales (TVS) process -Eligibility: 12th Pass -Languages: Marathi & Hindi -Shift: Day Shift -Incentives: Unlimited -Location: Viman Nagar, Pune -Age: 18–35 -Salary: 10k to 13k + Incentives -Gender: Male & Female can apply Required Candidate profile Min qualification- HSC Fixed day shift Immediate Joining Unlimited Incentives To schedule your interview call or send your CV through WhatsApp Contact N :- HR Aditya: 8308125422 Perks and benefits Compititive Salary and Lucrative Incentives

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0.0 - 4.0 years

2 - 5 Lacs

Mumbai, Thane, Mumbai (All Areas)

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Urgent openings for LODHA Process - HSC / Graduates can apply - Good English communication - Fresher / Experienced can apply - Salary 17k to 25k in hand, plus incentives - shift timings 9:30am to 6:30pm - 2 rounds of interview Required Candidate profile Qualification- 12th and above -To schedule your interview Call or send your CV through WhatsApp (number mentioned below) Contact Person :- HR Priyanka Mob No:- 7875990932

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0.0 - 4.0 years

1 - 4 Lacs

Thane, Navi Mumbai, Mumbai (All Areas)

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IVF Lead Generation Process Average communication. Salary-14K-22k In hand Languages- Marathi, Hindi, English Need Linguistic candidates also Bangali , Telugu , kannada, Tamil Required Candidate profile Qualification- 12th and above To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Rutuja:-9822686638 Perks and benefits Incentives and growth opportunities.

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0.0 - 5.0 years

1 - 3 Lacs

Thane, Navi Mumbai, Mumbai (All Areas)

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IDFC Cross Sales Voice Process Need - Good English Communication Salary upto - 25k ctc Freshers can apply Min qualification- HSC Required Candidate profile Pick and drop available To schedule your interview Call or send your CV through WhatsApp Or Mail (mentioned below) HR Rutuja:-9822686638 Perks and benefits Incentives and growth opportunities.

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0.0 - 5.0 years

1 - 3 Lacs

Thane, Navi Mumbai, Mumbai (All Areas)

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-HSC / Graduates can apply -Freshers can apply -Hindi communication / Average english -Salary 13k to 15k +incentives -Pick and drop from Thane station to office -Location Thane kasarvadavli Required Candidate profile HSC is mandate Job location- kasarvadavali thane west. Interested candidates can share their CVs on WhatsApp on the number below:- Interested can reach out on Vaibhavlakshmi:- 9607488168

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0.0 - 5.0 years

1 - 4 Lacs

Mumbai, Thane, Navi Mumbai

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Qualification : HSC or Any graduate / Under graduate Work From Office Location - Airoli And Kasar Thane Shifts Timing: - Day Shift Preferred candidate profile HSC / Graduates can apply Freshers can apply Marathi And Hindi Good communication / Average english Salary:- 12,000 in-hand to 20,000 in-hand plus incentives. Rotational week off Rounds of Interviews: HR round Operations round Pick and drop from Thane station to office Interested can reach out on HR Vaibhavlakshmi:- 9607488168

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0.0 - 2.0 years

2 - 3 Lacs

Jaipur

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Post: Customer Happiness Consultant Open Positions:- 10 Experience: Freshers & experienced both can apply Salary: 2.8 LPA – 3.4 LPA Including 5% Variable+Attendance Bonus of 3,000 Rs. Working Days: 6 Days/Week, Rotational Week-Offs, Rotational Shifts Required Candidate profile Role. • Handle inbound and outbound calls related to insurance products, services, and claims. * Provide accurate information about policy details, premium payments, coverage, and benefits.

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0.0 - 2.0 years

2 - 3 Lacs

Jaipur

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Post: Customer Happiness Consultant Open Positions:- 10 Experience: Freshers & experienced both can apply Salary: 2.8 LPA – 3.4 LPA Including 5% Variable+Attendance Bonus of 3,000 Rs. Working Days: 6 Days/Week, Rotational Week-Offs, Rotational Shifts Required Candidate profile Role. • Handle inbound and outbound calls related to insurance products, services, and claims. * Provide accurate information about policy details, premium payments, coverage, and benefits.

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0.0 - 1.0 years

0 - 1 Lacs

Mohali

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Hiring Telecallers (Work from Home)! Make outbound calls, explain services, follow up on leads. Must have good communication skills, phone/laptop & internet. Training provided. Apply now with resume!

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1.0 - 3.0 years

2 - 3 Lacs

Thiruvananthapuram

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We are looking for Tamil speaking Telecalling executive for our hospital @ Trivandrum Ulloor, 1-3 yrs experience in telecalling tamil fluency is must immediate joiners preferred Interested candidates do share resume to headhr@yanaivf.com

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0.0 - 2.0 years

3 - 3 Lacs

Chennai

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Roles and Responsibilities Identify customer needs through effective communication and provide solutions accordingly. Follow up with existing customers to ensure satisfaction and resolve any issues that may arise. Maintain accurate records of all interactions with customers. Preferred candidate profile Ability to multitask Only Female Employee preferred

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0.0 - 5.0 years

1 - 3 Lacs

Thane, Navi Mumbai, Mumbai (All Areas)

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Key Responsibilities: Make outbound calls to customers with overdue personal, business, or consumer loans. Coordinate customers about their pending EMIs and payment due dates. Maintain a polite and professional attitude while handling customer queries. Record call details and payment commitments accurately in the system. Escalate unresolved issues to the senior team as needed. Achieve daily/weekly/monthly collection targets. Provide regular updates and feedback to the team lead. Follow company policies and comply with all regulatory requirements. Key Requirements: HSC or Graduate in any stream. 0-2 years of experience in telecalling, customer service, or collections preferred. Excellent verbal communication skills in English and [other local/regional languages]. Basic computer skills (MS Office, CRM systems). Strong listening, negotiation, and persuasion skills. Preferred Skills: Fluency in multiple languages (e.g., Hindi, English, Tamil, Telugu, etc.). Prior experience in BPO, financial services, or recovery processes is a plus.

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0.0 - 3.0 years

1 - 3 Lacs

Gurugram

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Contact HR: Ms.Aditi Anand Call:-7965081735 Whatsapp:- 7817000490 Timings: 11 AM to 5 PM Job Description: Globiva, a dynamic and leading outsourcing service provider, is seeking dedicated individuals to join our team as Customer Relationship Executives for multiple process at our Gurgaon location. This is a fantastic opportunity for both freshers and experienced candidates who possess excellent communication skills and a passion for customer service. Process: RBL SOTC MMT Key Responsibilities: Customer Interaction: Engage with customers in a professional and courteous manner, addressing their queries and concerns, and providing solutions effectively. Documentation: Maintain accurate and detailed records of customer interactions, transactions, and other relevant information. Product Knowledge : Stay informed about the process and related services to provide accurate information to customers. Problem Resolution: Handle and resolve customer complaints, escalating issues when necessary to ensure a high level of customer satisfaction. Adherence to Policies: Ensure compliance with company policies, procedures, and guidelines in all customer interactions. Team Collaboration: Work collaboratively with team members and other departments to enhance overall customer experience. Education and Experience: High school diploma or equivalent 0-2 years of customer service or retail experience preferred Ability to effectively communicate in person, over the phone, and via email Skills and Abilities : Excellent communication and interpersonal skills Strong active listening and problem-solving abilities Patience and empathy when dealing with customer inquiries and concerns Familiarity with customer service software and databases Proficiency with basic computer programs like word processing and spreadsheets Ability to work well under pressure and meet deadlines Willingness to work in a fast-paced, customer-oriented environment Interview Process: Face-to-face interviews will be conducted. The salary offered may vary based on the quality of the interview. Compensation: Up to 17,000 INR for fresher candidates Up to 25,000 INR for experienced candidates Globiva is an equal opportunity employer, and we encourage candidates from diverse backgrounds to apply. Note: The salary mentioned are indicative and subject to change based on the interview performance and overall candidate evaluation

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0.0 - 2.0 years

2 - 4 Lacs

Gurugram

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Applicants can call to Ms.Tanya Singh +91- 9259503718 (11am-5pm) Only Job Summary: We are seeking dynamic and customer-focused professionals to join our Sales team. The role involves engaging with customers through outbound calls and chat, addressing their needs, offering relevant solutions, and promoting tech products or service plans. This is a performance-driven position ideal for individuals who are goal-oriented, tech-aware, and enthusiastic about delivering outstanding customer experiences. Key Responsibilities: Customer Interaction: Engage with customers in a professional and courteous manner, addressing their queries and concerns, and providing solutions effectively. Documentation: Maintain accurate and detailed records of customer interactions, transactions, and other relevant information. Product Knowledge : Stay informed about the process and related services to provide accurate information to customers. Problem Resolution: Handle and resolve customer complaints, escalating issues when necessary to ensure a high level of customer satisfaction. Adherence to Policies: Ensure compliance with company policies, procedures, and guidelines in all customer interactions. Team Collaboration: Work collaboratively with team members and other departments to enhance overall customer experience. Education and Experience: Both Undergraduate & Graduate candidates can apply. 0-4 years of experience preferred Ability to effectively communicate in person, over the phone, and via email Skills and Abilities : Excellent communication and interpersonal skills Strong active listening and problem-solving abilities Patience and empathy when dealing with customer inquiries and concerns Familiarity with customer service software and databases Proficiency with basic computer programs like word processing and spreadsheets Ability to work well under pressure and meet deadlines Willingness to work in a fast-paced, customer-oriented environment Interview Process: Face-to-face interviews will be conducted. The salary offered may vary based on the quality of the interview.

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0.0 - 2.0 years

1 - 2 Lacs

Kurnool

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We are hiring enthusiastic and confident FEMALE telecallers with good communication and language skills.

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0.0 - 4.0 years

1 - 2 Lacs

Noida

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5 days Working: 2 days rotational shifts and off: Noida Location: Work from office Smooth interview process, Immediate joiners required. About the Role: We are seeking enthusiastic and customer-focused individuals to join our dynamic Customer Support team. As a Customer Support Executive (Voice Process), you will be the first point of contact for our customers, providing exceptional service and resolving their queries efficiently. Key Responsibilities : Handle inbound and outbound customer calls professionally. Address and resolve customer queries, issues, and concerns with empathy and accuracy. Provide product/service information and support. Maintain detailed records of customer interactions. Work effectively in a fast-paced, rotational shift environment. Skills and Qualifications: Excellent verbal communication skills in English (additional languages are a plus). Strong problem-solving and active listening skills. Ability to work flexible shifts, including weekends and holidays. A customer-centric attitude and willingness to go the extra mile. Please walk-in at the location mentioned below: A8, Knowledge boulevard, 1st Floor, Tech Mahindra, Sector 62, near Noida electronic city Metro Station , Noida, Uttar Pradesh. Why Join Us? Competitive salary and incentives. A positive, supportive work environment. Growth and learning opportunities. If you have a passion for delivering excellent customer service and thrive in a dynamic setting, wed love to hear from you! Immediate joiners Preferred: Contact us immediately at HR Dipti - 7903949583 (Mention HR Dipti on the Resume for the Reference)

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0.0 - 3.0 years

2 - 3 Lacs

Pune

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Contact interested leads via outbound calls, explain insurance plans, recommend products, resolve queries, and drive sales. Fluent English & Hindi required. Rotational shifts, 6-day working.

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0.0 - 5.0 years

1 - 3 Lacs

Gurugram

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MEGA HIRING | CUSTOMER SERVICE | VOICE & CHAT PROCESS | INTERNATIONAL & DOMESIC PROCESS | We're Hiring Customer Support Roles in Gomtinagar (Lucknow) Looking to build your career in customer support? Join a leading organization hiring for both domestic and international voice/chat processes. Eligibility Criteria: Undergraduates or graduates with good communication skills. Age should be between 18 to 35 years. Must be comfortable with rotational shifts and weekly offs. Long leaves will not be allowed in the first 3 months. 5 days working per week. 3-month paid training with a certification round. Roles and Responsibilities: Handle customer queries and concerns via voice or chat support. Understand customer needs and provide timely, accurate resolutions. Maintain a positive, empathetic, and professional attitude with customers at all times. Follow communication procedures, guidelines, and company policies. Escalate unresolved issues to the appropriate internal teams. Ensure customer satisfaction and maintain service quality standards. Log and document interactions accurately in the CRM system. Available Roles & Salary (CTC): Domestic Process: 1.8 LPA to 2.04 LPA (including performance-linked incentives). International Chat Support: Up to 3.12 LPA (including performance-linked incentives). International Voice Support: Up to 3.36 LPA (including performance-linked incentives). Other Benefits: 2000/ Performance Based Incentives Interview Type: Walk-in interview How to Apply: To schedule your interview, please WhatsApp your resume to 9696714723 (Homa) . If the call is not answered, kindly drop a message mentioning the role youre applying for. #CustomerSupportJobs #ChatSupport #VoiceProcess #HiringNow #LucknowJobs #WalkInInterview #BPOJobs #ApplyNow #CareerOpportunity

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2.0 - 4.0 years

3 - 3 Lacs

Noida

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Greetings from Niva Bupa! JOB DESCRIPTION JOB SUMMARY: Sourcing sales opportunities through outbound calls to the customers by analyzing their needs. KEY RESPONSIBILITIES: MEASURES of SUCCESS: • Productivity • Outbound calling • Identifying customer needs & proposing suitable products that • Efficacy • Business generated fit their requirement • Need creation amongst customers • Looking for references in immediate family for business opportunities • Respond to customer queries in a timely and accurate way over the call QUALIFICATION & EXPERIENCE: • Should be Graduated • Minimum 1year work exp. • Maintaining daily sales report and share with respective TL/Manager • Sales is a must • Generate maximum sales for the company KEY COMPETENCIES & SKILLS REQUIRED KEY STAKEHOLDERS • Internal: • Born to sell • High on energy • External : • Fluent Communication • Excellent communication and problem-solving skills • Multi-tasking abilities Interested candidates can walk-in for the interview. Address: Second floor, Logix Infotech Park, Sector-59 Noida To meet HR Anjali

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1.0 - 6.0 years

4 - 5 Lacs

Mumbai, Mumbai Suburban, Mumbai (All Areas)

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We have an urgent opening with our esteemed client. Our client is a leading company in e-learning segment catering to the educational development of a child. They have bagged the deal from two Sharks on Shark Tank India. Experience : Atleast 6 months experience in Inside Sales / Telesales related roles Location : Santacruz West, Mumbai Key Responsibilities: • Contacting and convincing prospective clients to opt for the program • Set and achieve personal and team sales goals. • Understanding the programs and activities. • Develop strategies to overcome challenges and meet sales targets. • Build and maintain strong relationships with clients. • Conduct virtual product demonstrations tailored to client needs. • Negotiate and close sales deals. • Gather feedback from the clients and share it with the internal team As the requirement is a bit urgent, an early response on this would be highly appreciated. Alternatively, if you know someone suitable and available please refer or share their contact details at shakil.shaikh@upgrad.com Regards, Shakil

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0.0 - 3.0 years

2 - 5 Lacs

Noida, Greater Noida

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Salary: Up to Rs.22,000 Cab Service Available We are hiring a confident and well-spoken Telecaller with strong communication and English skills. Candidates must have prior experience in telecalling and a working knowledge of basic MS Office. Experience in the real estate sector will be an added advantage Apply for this position Allowed Type(s): .pdf, .doc, .docx By using this form you agree with the storage and handling of your data by this website. * Chat with one of our agent. Use this feature to chat with our agent. To provide the best experiences, we use technologies like cookies to store and/or access device information. Consenting to these technologies will allow us to process data such as browsing behavior or unique IDs on this site. Not consenting or withdrawing consent, may adversely affect certain features and functions. The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network. The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user. The technical storage or access that is used exclusively for statistical purposes. The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you. The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.

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1.0 - 5.0 years

3 - 7 Lacs

Thiruvananthapuram

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Job Description : Overview: Ecorgy Solutions, a US-based healthcare BPO, seeks Client Relationship Officers (US Voice) to manage communication with patients, physicians, and vendors, ensuring efficient and professional service. Responsibilities: Answer incoming calls and assist with patient care needs. Schedule patient appointments in the practice management system. Provide information to physicians, patients, and family members. Maintain professionalism and friendliness in all interactions. Address inquiries and resolve issues efficiently. Ensure accuracy and timeliness in all tasks. Requirements: Strong command of English and excellent communication skills. 1 5 years of experience in international telecalling, handling global clients, preferably American clients. Experience in healthcare or patient care coordination is a plus. Candidates with an American accent preferred. Excellent multitasking and time management skills. Willingness to work night shifts (9:30 PM to 6:30 AM) from our office at Elippode, Trivandrum. Immediate joiners preferred, with local candidates from Trivandrum preferred. Benefits: EPF, Group Mediclaim policy after 6 months, gratuity, and rewards based on performance. Professional development, training, and mentorship programs. How to Apply: For more details on compensation, call 9061161927. To apply, send your resume to careers@ecorgysolutions.com Apply Now Upload your CV Submit June 6, 2025 Apply now >> June 6, 2025 Apply now >> June 6, 2025 Apply now >> June 4, 2025 Apply now >>

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30.0 - 35.0 years

1 - 4 Lacs

Coimbatore

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Answering phones and explaining the Online Programming courses and services Attaining the sales target at regular intervals Obtaining customer information Suggesting solutions based on customer needs Excellent Communication & Interpersonal Skills Qualification Any Degree (completed successfully) Age Below 30 years Location Work from client office in Peelamedu, Coimbatore Timing 8 hrs (10 AM - 6 PM) /6 day week/Rotational Off Languages Fluent in Tamil & English Notice Period: Immediate to 2-week notice Benefits Incentives when targets are achieved

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2.0 - 4.0 years

1 - 4 Lacs

Bengaluru

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Locations- Bapuji nagar, Bangalore Responsibilities Lead Generation Identify and contact potential customers to promote the company's transportation and logistics services. Customer Service Address customer inquiries, resolve complaints, and provide solutions to their transportation and logistics needs. Sales Persuade customers to choose the company's services, explain features and benefits, and close sales deals. Relationship Building Maintain positive relationships with existing clients and build rapport with potential clients. Documentation Keep records of customer interactions, sales activities, and any relevant information. Follow-up Regularly follow up with customers to ensure their needs are met and to maintain a strong relationship. Target Achievement Meet and exceed sales targets set by the organization. Industry Knowledge Stay updated with market trends and developments in the transport and logistics industry. CRM Management Utilize CRM software to manage customer data and track sales activities. Communication Effectively communicate with customers, both internal and external, using clear and professional language. Skills and Qualifications Strong Communication Skills: Excellent verbal and written communication skills are essential for effectively interacting with customers. Persuasion and Negotiation Skills: Ability to persuade customers and negotiate deals to close sales. Customer Service Skills: Ability to handle customer inquiries and resolve issues in a professional and efficient manner. Sales Skills: Proven ability to generate leads, close sales, and meet sales targets. Organizational Skills: Ability to manage time effectively, prioritize tasks, and stay organized. Problem-Solving Skills: Ability to identify and resolve customer issues and challenges. Computer Skills: Proficiency in using CRM software and other relevant computer programs. Industry Knowledge Understanding of the transport and logistics industry is a plus. Adaptability Ability to adapt to changing situations and customer needs. Teamwork Ability to work effectively as part of a team. High School Diploma or Equivalent Minimum educational requirement. Previous experience in a telecaller role or customer service is a plus.

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Exploring Telecalling Jobs in India

Telecalling jobs have become increasingly popular in India due to the rise of customer service and sales-oriented roles in various industries. Telecalling involves making and receiving phone calls to assist customers, generate leads, or promote products/services. This article aims to provide insights for job seekers interested in pursuing a career in telecalling in India.

Top Hiring Locations in India

  1. Mumbai
  2. Delhi
  3. Bengaluru
  4. Pune
  5. Hyderabad

Average Salary Range

The average salary range for telecalling professionals in India varies based on experience and location. Entry-level telecallers can expect to earn between INR 2-3 lakhs per annum, while experienced telecallers with a proven track record can earn up to INR 5-6 lakhs per annum.

Career Path

The career path in telecalling typically progresses as follows: - Telecaller - Senior Telecaller - Team Leader - Telecalling Manager

Related Skills

In addition to excellent communication skills, telecalling professionals are often expected to have: - Customer service skills - Sales skills - Problem-solving abilities

Interview Questions

  • What motivates you to work in a telecalling role? (basic)
  • How do you handle rejection during a call? (medium)
  • Can you give an example of a time when you successfully upsold a product/service to a customer? (advanced)
  • How do you prioritize your calls when dealing with multiple customers at once? (medium)
  • Describe a situation where you had to handle an irate customer and how you resolved it. (medium)
  • What strategies do you use to keep customers engaged during a long call? (basic)
  • How do you ensure that you meet your daily call targets? (medium)
  • What do you think are the key qualities of a successful telecaller? (basic)
  • How do you handle sensitive information shared by customers during a call? (medium)
  • Can you explain a time when you had to deal with a difficult customer and how you handled the situation? (advanced)
  • How do you stay motivated during repetitive calling tasks? (basic)
  • Have you ever had to deal with a language barrier while speaking to a customer? How did you manage it? (medium)
  • What do you think are the most common challenges faced by telecallers in the industry? (basic)
  • How do you adapt your communication style when speaking to different types of customers? (medium)
  • Have you ever had to troubleshoot a technical issue for a customer over the phone? How did you handle it? (advanced)
  • How do you handle stress and pressure in a fast-paced telecalling environment? (medium)
  • How do you ensure that you maintain a positive attitude throughout the day, especially during challenging calls? (basic)
  • Can you provide an example of a successful cold call you made that resulted in a sale? (advanced)
  • How do you handle a situation where a customer is not satisfied with the product/service offered? (medium)
  • What strategies do you use to build rapport with customers over the phone? (basic)
  • How do you ensure that you are following all compliance guidelines while making calls? (medium)
  • Can you explain a time when you had to deal with a technical glitch during a call and how you resolved it? (advanced)
  • How do you handle objections raised by customers during a call? (medium)
  • What do you think sets you apart from other candidates applying for this telecalling role? (basic)

Closing Remark

As you prepare for telecalling job interviews, remember to showcase your communication skills, problem-solving abilities, and customer-centric approach. With the right preparation and a confident mindset, you can excel in the telecalling industry in India. Good luck!

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