Training Manager-Elite Banker IDFC FIRST Bank

5.0 - 10.0 years

0 Lacs

thane, maharashtra

On-site

As a Training Manager Elite Banker in the Retail Liabilities department at your esteemed organization, your primary responsibility will be to oversee the training and development of Virtual Relationship Managers (VRMs). You will play a crucial role in enhancing their knowledge and capabilities, providing guidance, mentorship, and ensuring they achieve their desired goals. Your key responsibilities include: - Conducting quality training sessions for VRMs to enhance customer engagement and continuously improve by adopting industry best practices - Ensuring adherence to tele-calling guidelines as per regulatory norms - Collaborating with product leadership teams to stay updated on the latest de...

Posted 1 month ago

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Training Manager - Elite Banker IDFC FIRST Bank

5.0 - 10.0 years

0 Lacs

thane, maharashtra

On-site

The Training Manager Elite Banker at Elite Bank will be responsible for providing quality training, developing knowledge, and enhancing capabilities of VRM team members. The main purpose of this role is to offer guidance and mentorship to individuals to help them achieve their goals effectively. Key Responsibilities: - Conducting quality training sessions to enhance the capabilities of VRMs and ensuring adherence to tele-calling guidelines as per regulatory norms. - Collaborating with other product leadership teams to stay updated on the latest product developments and training VRM teams accordingly. - Implementing various training approaches such as Role Plays, Engagement Scripts, and indus...

Posted 5 months ago

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