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Telecalling Executive

Telecalling Executive

Hrquadrant

1 - 3 years

1 - 3 Lacs

Ernakulam, Kochi

Posted:3 months ago| Platform:

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Skills Required

Communication Skills Sales

Work Mode

Work from Office

Job Type

Full Time

Job Description

1. Lead Generation and Outreach: Make outbound calls to prospective customers and leads provided by the organization. Identify customer needs and recommend appropriate software training courses. 2. Sales and Conversions: Provide detailed information about the training courses, fees, and benefits. Handle customer queries and objections effectively. Persuade potential customers to enroll in courses and achieve sales targets. 3. Follow-Up: Follow up with leads and prospects to ensure a high conversion rate. Maintain a database of customer interactions and status updates. 4. Customer Relationship Management: Build and maintain strong relationships with prospective and existing customers. Ensure customer satisfaction by addressing concerns and providing post-enrollment support. 5. Market Knowledge: Stay updated on market trends and competitor offerings. Provide feedback to the marketing and product teams for improvement of course offerings.

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51-200 Employees

13 Jobs

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