Telecalling / Customer Care Executive

Job Description – Telecalling / Customer Care Executive

Company Name: PP Jewellers
Job Location: Netaji Subhash Place, Delhi
Gender : Female

Job Profile:

We are looking for a Telecalling / Customer Care Executive who can handle customer inquiries, follow up with clients, and provide excellent customer support over calls and messages.

Key Responsibilities:

• Incoming & outgoing customer calls handle karna
• Product details, offers, schemes, aur order-related queries ka proper response dena
• Customer complaints & issues ko professionally resolve karna
• Follow-up calls for inquiries, visits, and pending orders
• WhatsApp & basic system entries maintain karna
• Customer satisfaction ensure karna

Required Skills:

• Good communication skills (Hindi mandatory, basic English preferred)
• Polite & customer-friendly attitude
• Telecalling / Customer handling ka experience preferred
• Basic computer knowledge (Excel, WhatsApp, CRM basic)
• Jewellery showroom experience will be an advantage

Qualification:

• Minimum 12th Pass
• Graduate preferred

Experience:

• Fresher / Experienced both can apply

Salary:

• 18 to 25k

If Interested share your resume at 8800206718

Job Type: Full-time

Pay: ₹10,000.00 - ₹20,000.00 per month

Education:

• Bachelor's (Preferred)

Experience:

• Business development: 1 year (Preferred)
• Lead generation: 1 year (Preferred)
• total work: 1 year (Preferred)
• Sales: 1 year (Preferred)

Language:

• English (Preferred)

Work Location: In person