1.0 - 5.0 years

0 Lacs

haryana

On-site

You will be responsible for ensuring communication quality, process compliance, and data accuracy through telephonic audits and verifications. Your key responsibilities will include: - Auditing live or recorded calls to assess quality, compliance, and adherence to standard procedures. - Conducting telephonic verifications with customers, clients, vendors, or internal teams to validate data and feedback. - Identifying errors, highlighting gaps, and suggesting improvements to optimize call performance and customer interaction. - Documenting audit findings and generating detailed reports with actionable insights. - Collaborating with internal teams (operations, training, compliance) to maintain...

Posted 1 month ago

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Tele Auditor Heine Corporation (Bonhoeffer Machines)

1.0 - 5.0 years

0 Lacs

haryana

On-site

The Tele Auditor position based in Gurugram offers an exciting opportunity for individuals with a minimum of 2+ years of experience in quality assurance, tele-calling audits, or related fields. As a Tele Auditor, you will play a crucial role in ensuring communication quality, process compliance, and data accuracy through telephonic audits and verifications. Key Responsibilities: - Conduct audits on live or recorded calls to evaluate quality, compliance, and adherence to standard procedures. - Perform telephonic verifications with customers, clients, vendors, or internal teams to validate data and feedback. - Identify errors, gaps, and areas for improvement to enhance call performance and cus...

Posted 2 months ago

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