Telecaller/Telesales (Fresher)

Job Title: Executive – Assisted Sales
Location: Dwarka & Ghitorni, Delhi
Experience: 0–2 Years
Function: Assisted Sales

Role Overview

We are looking for enthusiastic and customer-focused individuals to join our Assisted Sales team in Dwarka & Ghitorni, Delhi. The ideal candidate will support customers throughout their purchase journey, offer personalized product guidance, and ensure successful order completion through the website.

Key Responsibilities

• Handle inbound sales inquiries and follow up with outbound calls for missed leads
• Engage with customers who have abandoned their shopping carts and assist them in completing their purchases
• Understand customer requirements and provide tailored product recommendations
• Guide customers through the online order process, including necessary verification steps
• Follow up with customers for feedback, resolve concerns, and encourage repeat purchases
• Maintain accurate records of all customer interactions and transactions

Key Skills & Competencies

• Excellent verbal communication and interpersonal skills
• A genuine interest in sales and customer engagement
• Strong problem-solving abilities with a customer-first approach
• Proficiency in basic computer applications and CRM tools
• Good typing speed and accuracy

Education & Experience

• Graduate or Undergraduate (Freshers welcome)
• 0–2 years of experience in sales, customer service, or e-commerce preferred

Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹35,000.00 per month

Work Location: In person