Telecaller

Job Description

Company: Seven Sigma Healthcare Solutions Pvt Ltd Location: Perinthalmanna, Malappuram District, Kerala Job Type: Full-time Experience: Candidates with 1–3 years of experience in Hospital/TPA/Insurance claim processing or Telecalling preferred. About Us: Seven Sigma Healthcare Solutions Pvt Ltd is a leading healthcare revenue cycle management (RCM) company based in Kerala. We specialize in managing insurance claims and helping hospitals improve cash flow through timely and accurate settlements under ECHS, CGHS, MEDISEP, KASP, TPAs, and other schemes. 2. Telecaller – Insurance/Healthcare Job Summary: We are also looking for motivated Telecallers to support our claim management and follow-up processes. The role includes calling insurance offices, patients, and hospital staff to gather missing data, explain requirements and follow up on pending claims. Key Responsibilities: -Make and receive calls related to insurance claims -Follow up on missing documents and claim status -Maintain communication logs and update follow-up sheets -Coordinate between internal teams and external stakeholders -Assist in documentation and claim tracking Preferred Qualifications: Graduate in any stream -Basic knowledge of hospital/insurance claim processes preferred -Excellent telephone etiquette and Malayalam/Hindi/English/ Tamil communication skills -Good data entry skills and familiarity with Google Sheets or Excel -Ability to work independently and in teams What We Offer -Competitive salary -Annual increments and performance-based incentives -On-the-job training and career growth opportunities -Professional work culture with a collaborative environment -Experience in handling major healthcare schemes and TPA systems How to Apply Submit your updated CV through this ad. Shortlisted candidates will be contacted. Job Types: Full-time, Permanent Pay: ₹8,000.00 - ₹25,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Application Question(s): Do you speak Tamil? Language: Hindi (Required) English (Required) Work Location: In person