Telecaller

Job Title: TelecallerLocation: [Kandivali west] Job Type: [Full-Time/Part-Time] Department: Sales / Customer Service / TelemarketingReporting to: Team Leader / Sales Manager Job Summary:We are looking for a motivated and results-driven Telecaller to join our team. The ideal candidate will be responsible for making outbound calls to potential customers, handling incoming inquiries, maintaining customer databases, and achieving sales or service targets. Key Responsibilities:Make outbound calls to prospective customers to generate leads or sales. Handle inbound calls and respond to customer inquiries in a professional manner. Provide product/service information clearly and accurately. Maintain detailed records of calls, feedback, and outcomes. Follow up on previous conversations and maintain regular contact with leads. Meet daily, weekly, and monthly call and conversion targets. Work collaboratively with team members to achieve business goals. Handle customer complaints or escalate issues to the appropriate department. Requirements:High School Diploma or equivalent; bachelor's degree is a plus. Proven experience as a telecaller or similar customer service/sales role. Excellent verbal communication skills in [insert language(s)]. Basic computer knowledge and experience with MS Office or CRM tools. Ability to handle rejection and remain motivated. Good listening and interpersonal skills. Positive attitude and target-oriented mindset. Benefits:Attractive incentive structure Performance-based bonuses Training and development programs Friendly and supportive work environment