Telecaller - Executive

• Locations: Malerkotla & Sangrur

Department: Customer Service
Employment Type: Full-time
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• Make outbound calls to prospective customers to promote financial products such as loans, credit cards, or insurance.
• Explain product details, eligibility criteria, and documentation requirements clearly.
• Generate and maintain a pipeline of leads; follow up on inquiries and leads shared by the sales team.
• Handle inbound calls, respond to customer queries, and provide accurate information.
• Maintain detailed records of calls, follow-ups, and customer interactions in the CRM system.
• Coordinate with field sales and operations teams to ensure smooth loan processing.
• Meet or exceed daily/weekly/monthly call and conversion targets.
• Handle customer feedback and escalate unresolved issues to the relevant department

Job Type: Full-time

Pay: ₹10,000.00 - ₹20,634.26 per month

Work Location: In person