Telecaller-Domestic

Role Overview

As a Domestic Inside Sales Executive, you will engage high-intent leads across India, guide parents through the purchase journey, and maximise lifetime value via strategic upselling and cross-selling. Based out of our Mumbai HQ (Santacruz), you’ll be part of a high-energy team that drives the company’s primary revenue engine.

Key Responsibilities

Area

What You’ll Do

Lead Engagement & Conversion

Call, WhatsApp, and email inbound leads; perform needs analysis; convert prospects to paying customers for flagship courses.

Upsell & Cross-Sell

Recommend advanced programs, bundles, and learning toys to existing users; achieve monthly revenue targets.

Product Mastery

Develop deep knowledge of pedagogy, outcomes, and success stories to deliver confident, consultative pitches.

Pipeline Management

Maintain accurate CRM records; track follow-ups, deal stages, and daily call metrics for clear reporting.

Customer Experience

Provide empathetic, solution-oriented support; resolve queries and coordinate with support teams when needed.

Market Feedback Loop

Share insights with marketing, product, and activation teams to sharpen campaigns and user journeys.

Must-Have Qualifications

• Fluent English & Hindi; clear, engaging phone presence.
• 1–3 years’ experience in B2C inside sales, telesales, or customer success (EdTech or digital products preferred).
• Proven record of hitting monthly revenue / conversion targets.
• Comfortable with a 6-day work week (rolling saturday or sunday off, timing 10am -7 pm).
• Proficient with CRMs, spreadsheets, and virtual meeting tools.
• High empathy, consultative mindset, and strong objection-handling skills.

If interested plz share you resume at [email protected]

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹35,000.00 per month

Benefits:

• Provident Fund

Language:

• Hindi (Preferred)
• English (Required)

Work Location: In person