Telecaller – Digital Marketing Support

Job Title: Telecaller – Digital Marketing Support

Location: DD-35, LGF, Kalkaji, South East Delhi, New Delhi 110019, India
Experience: 1–2 Years
Employment Type: Full-time, Permanent
Industry: Digital Marketing / Advertising

Job Summary:

We are looking for a smart and confident Telecaller with Good communication skills in English & Hindi and a basic understanding of digital marketing. The candidate should be capable of effectively handling customer queries, pitching services, and supporting lead generation and follow-ups.

Roles & Responsibilities:

• Make outbound calls to potential clients and explain our digital marketing services (SEO, PPC, Website Development, etc.)
• Understand customer needs and provide relevant solutions based on their business.
• Follow up with leads, maintain call records, and update CRM regularly.
• Answer inbound queries related to marketing services and guide prospects accordingly.
• Assist the digital marketing team in cold calling, lead qualification, and basic follow-ups.
• Build and maintain strong client relationships with a professional and persuasive tone.
• Share service details via WhatsApp, email, or other communication channels when needed.

Key Skills Required:

• Excellent verbal and written English communication
• Confidence in pitching digital marketing services
• Basic knowledge of SEO, Google Ads, Social Media
• Strong understanding of customer behaviour and sales approach
• Ability to convince and convert inquiries into leads
• Knowledge of CRM tools or Excel for tracking leads (preferred)

Qualifications:

• Basic understanding of Digital Marketing concepts
• Prior experience in telecalling or inside sales is an advantage

Work Schedule:

• Day Shift (10 AM – 6:30 PM)
• 6 Days Working (Monday–Saturday)

Work Location:

• DD-35, LGF, Kalkaji, South East Delhi, New Delhi 110019, India

Benefits:

• Fixed salary + incentives based on performance
• Overtime Paid
• Paid sick leave

Job Type: Full-time

Pay: ₹9,244.06 - ₹28,304.67 per month

Benefits:

• Paid sick time

Language:

• Hindi (Preferred)
• English (Preferred)

Work Location: In person