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1.0 - 2.0 years

1 - 1 Lacs

Ghaziabad

Hybrid

We are looking for Tele-caller Executive to join our solar sales team Roles Make outbound calls to customers to generate interest in rooftop solar energy solutions. Skills Comfortable speaking in Hindi and English and know basic laptop skills.

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0.0 - 5.0 years

0 - 3 Lacs

Panipat, New Delhi

Work from Office

Walk in Interview for for Admission Counsellor / Tele Counsellor Position for our Immigration Company based out in - Dwarka Mor ( Delhi) (Need very good Spoken English) Job Location - Dwarka Mor ( Delhi) Starting Salary will be from 15,000 Rs to 28,000 Rs in Hand Fixed + Incentives We Are Hiring for Own Company, there is no Visiting / Registration Charges OR Hidden Charges Age - 22-38 Years only Females (Above Age Should not apply) For Telephonic Round call on 9999411366 (Hiring Manager) Or You Can Whatsapp your resume on 9999411366 - (Hiring Manager) This Job is only meant for those who want to make their Career as Education Admission Counsellor and have good spoken English as 90% work is on Telephonic Calls (If you are Shortlisted Salary would be different in OJT (On Job Training) which is 45 days Job description Calling potential candidates who have applied for Study Visa and Tourist Visa Inviting them to office for a pre-screening interview with their passport Sending them the Job description and explaining them the salary brackets and if they applied for Study Visa sending them the university details Follow-up with the student, solving the student queries, and handling the registrations. Filing the application forms (University) verifying, them and sending the same to the universities. Maintaining the data of all registered Students and their Visa status etc Coordinating with Students Universities Abroad. Benefits If you Join CITA Fixed Morning working hours 9 Am to 6 Pm 90% Employees are Females 6 days working, SUNDAY off Will get opportunity to go to different schools and Colleges for education Seminars No Target based Salary, plus Additional Cash Incentives on your good work A good working culture for married Single Parent Students who are good in educational Sales Office Timings - 9 Am to 6 Pm For Telephonic Round call on 9999411366 (Hiring Manager) Or You Can Whatsapp your resume on 9999411366 - (Hiring Manager) OR Directly -WALK - IN for the INTERVIEW at our below mentioned address If you clear all your Rounds with the Managers and Interview Panels, joining will be in next 2 days CITA - 2nd Floor, Dwarka Mor, Opposite Metro Pillar No 766, above Yes Bank, New Delhi, Delhi 110059 www.cita.co.in

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0.0 years

2 - 3 Lacs

Bengaluru, Karnataka, India

On-site

Job Title: Telecaller Voice Process (Telecollection) Company Name: SmartCoin Location: Marathahalli, Bangalore Experience: 0 to 1 Year Industry/Domain: Financial Services Voice Process Job Description: SmartCoin is looking for enthusiastic and goal-oriented individuals to join our Voice Process team in Marathahalli. As a Telecollection Executive, you will be responsible for making outbound calls to customers to remind them about their pending payments and assist in the collection process. Key Responsibilities: Make outbound collection calls to customers. Inquire if the customer has made the payment for their due amount. Convince and guide customers to complete their pending payments. Maintain a record of calls and update the system with accurate information. Follow-up consistently with customers who have not responded or paid. Handle customer queries in a polite and professional manner. Meet daily and monthly targets for collections.

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1.0 - 4.0 years

2 - 6 Lacs

Noida, Delhi / NCR

Work from Office

Plan & execute promotional & marketing campaigns & strategies for our EdTech company. Generate new leads for the business, follow up with existing clients. Set up meetings with potential clients. Required Candidate profile Dedicated, hardworking, quick learner with a passion to do their job. Job for honest and loyal people who want to make their career in fast growing EdTech industry & looking for a long term stable job

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1.0 - 6.0 years

1 - 6 Lacs

Kanchipuram, Tamil Nadu, India

On-site

Role & responsibilities Coordinate with branch sales team and support BSM, SMs for lead conversion Tele-calling / follow up on leads given by sales team and Corporate office Coordinate customer walk in branch. Explain product details to customer and suggest scheme based on need analysis Conduct self gold valuation and inform gold loan amount. Manage external gold valuation process i.e. interacting with valuator making sure that the process is followed Update valuation details in system i.e. Gold portal and loan booking system Ensure loan processing completed within stipulated TAT. Follow up with delinquent customer and ensure that customer does not cross 30 DPD bucket Follow up with customer for timely interest collection Gold loan file disbursal in system (this could be done by BOM for most Branches) Custody of gold packets in the office, record it as per process Raise Payment Request / Cheque Disbursement, record it as per process Arrange to send the complete file to COPS as per process. Manage Related MIS, interface with COPS, regional teams as might be required. Co-ordinate with central telecalling team for collections / follow up for payments from overdue borrowers Customer Support / Service as required Preferred candidate profile Sales process management in FMCG/ Direct sales company Understanding of gold process understanding ,KYC Knowledge & Sales process Gold loan Sales process & BTL Marketing Process understanding ,KYC Knowledge ,Understanding of the documentation required, Product /Competition Knowledge

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1.0 - 5.0 years

1 - 5 Lacs

Pune, Maharashtra, India

On-site

Role & responsibilities Coordinate with branch sales team and support BSM, SMs for lead conversion Tele-calling / follow up on leads given by sales team and Corporate office Coordinate customer walk in branch. Explain product details to customer and suggest scheme based on need analysis Conduct self gold valuation and inform gold loan amount. Manage external gold valuation process i.e. interacting with valuator making sure that the process is followed Update valuation details in system i.e. Gold portal and loan booking system Ensure loan processing completed within stipulated TAT. Follow up with delinquent customer and ensure that customer does not cross 30 DPD bucket Follow up with customer for timely interest collection Gold loan file disbursal in system (this could be done by BOM for most Branches) Custody of gold packets in the office, record it as per process Raise Payment Request / Cheque Disbursement, record it as per process Arrange to send the complete file to COPS as per process. Manage Related MIS, interface with COPS, regional teams as might be required. Co-ordinate with central telecalling team for collections / follow up for payments from overdue borrowers Customer Support / Service as required Preferred candidate profile Sales process management in FMCG/ Direct sales company Understanding of gold process understanding ,KYC Knowledge & Sales process Gold loan Sales process & BTL Marketing Process understanding ,KYC Knowledge ,Understanding of the documentation required, Product /Competition Knowledge

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2.0 - 5.0 years

2 - 5 Lacs

Udaipur, Rajasthan, India

On-site

Role & responsibilities Coordinate with branch sales team and support BSM, SMs for lead conversion Tele-calling / follow up on leads given by sales team and Corporate office Coordinate customer walk in branch. Explain product details to customer and suggest scheme based on need analysis Conduct self gold valuation and inform gold loan amount. Manage external gold valuation process i.e. interacting with valuator making sure that the process is followed Update valuation details in system i.e. Gold portal and loan booking system Ensure loan processing completed within stipulated TAT. Follow up with delinquent customer and ensure that customer does not cross 30 DPD bucket Follow up with customer for timely interest collection Gold loan file disbursal in system (this could be done by BOM for most Branches) Custody of gold packets in the office, record it as per process Raise Payment Request / Cheque Disbursement, record it as per process Arrange to send the complete file to COPS as per process. Manage Related MIS, interface with COPS, regional teams as might be required. Co-ordinate with central telecalling team for collections / follow up for payments from overdue borrowers Customer Support / Service as required Preferred candidate profile Sales process management in FMCG/ Direct sales company Understanding of gold process understanding ,KYC Knowledge & Sales process Gold loan Sales process & BTL Marketing Process understanding ,KYC Knowledge ,Understanding of the documentation required, Product /Competition Knowledge

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1.0 - 6.0 years

1 - 6 Lacs

Nellore, Andhra Pradesh, India

On-site

Role & responsibilities Coordinate with branch sales team and support BSM, SMs for lead conversion Tele-calling / follow up on leads given by sales team and Corporate office Coordinate customer walk in branch. Explain product details to customer and suggest scheme based on need analysis Conduct self gold valuation and inform gold loan amount. Manage external gold valuation process i.e. interacting with valuator making sure that the process is followed Update valuation details in system i.e. Gold portal and loan booking system Ensure loan processing completed within stipulated TAT. Follow up with delinquent customer and ensure that customer does not cross 30 DPD bucket Follow up with customer for timely interest collection Gold loan file disbursal in system (this could be done by BOM for most Branches) Custody of gold packets in the office, record it as per process Raise Payment Request / Cheque Disbursement, record it as per process Arrange to send the complete file to COPS as per process. Manage Related MIS, interface with COPS, regional teams as might be required. Co-ordinate with central telecalling team for collections / follow up for payments from overdue borrowers Customer Support / Service as required Preferred candidate profile Sales process management in FMCG/ Direct sales company Understanding of gold process understanding ,KYC Knowledge & Sales process Gold loan Sales process & BTL Marketing Process understanding ,KYC Knowledge ,Understanding of the documentation required, Product /Competition Knowledge

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1.0 - 6.0 years

1 - 6 Lacs

Amaravati, Andhra Pradesh, Andhra Pradesh, India

On-site

Role & responsibilities Coordinate with branch sales team and support BSM, SMs for lead conversion Tele-calling / follow up on leads given by sales team and Corporate office Coordinate customer walk in branch. Explain product details to customer and suggest scheme based on need analysis Conduct self gold valuation and inform gold loan amount. Manage external gold valuation process i.e. interacting with valuator making sure that the process is followed Update valuation details in system i.e. Gold portal and loan booking system Ensure loan processing completed within stipulated TAT. Follow up with delinquent customer and ensure that customer does not cross 30 DPD bucket Follow up with customer for timely interest collection Gold loan file disbursal in system (this could be done by BOM for most Branches) Custody of gold packets in the office, record it as per process Raise Payment Request / Cheque Disbursement, record it as per process Arrange to send the complete file to COPS as per process. Manage Related MIS, interface with COPS, regional teams as might be required. Co-ordinate with central telecalling team for collections / follow up for payments from overdue borrowers Customer Support / Service as required Preferred candidate profile Sales process management in FMCG/ Direct sales company Understanding of gold process understanding ,KYC Knowledge & Sales process Gold loan Sales process & BTL Marketing Process understanding ,KYC Knowledge ,Understanding of the documentation required, Product /Competition Knowledge

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1.0 - 3.0 years

2 - 4 Lacs

Chennai

Work from Office

Skill Coordinating Activities Report Compilation Application - Helpdesk Tele calling Minimum Qualification MBA MSc Mcom CERTIFICATION No data available Working Language Hindi English Job Description Internal MIS reports & Presentations, Sales improvement calls with branches, New Application understanding and market study. Reaching the new opportunities understanding the potential with help of sales/Marketing team converting the opportunity and improving the repeatable billings in regular sales . Key accounts PO & Dispatch schedules planning.

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2.0 - 5.0 years

4 - 7 Lacs

Mumbai

Work from Office

Job Description: PRM (Asset Reconstruction) Experience in Collection and tele calling activities. Oversee and Manage portfolio of distressed accounts, ensuring recovery and resolution. Ensure adherence to banking and regulatory guidelines in all assets recovery Coordinating with various legal professionals/teams Building/ Maintaining relationships with regulatory authorities/ parties involved. In depth knowledge of asset reconstruction Strong understanding of regulatory mechanisms. Excellent negotiation and communication skills. Results driven and analytical mindset.

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1.0 - 6.0 years

3 - 8 Lacs

Lucknow

Work from Office

Role & responsibilities Greet customers warmly and professionally. Tele calling, Email and SMS Blast Understand customers needs and preferences. Guide them through product options, offering suggestions and solutions. Explain features, materials, warranties, and after-sales services. Handle customer complaints or direct them to the appropriate manager. Work closely with team members to achieve group goals. Report daily sales, customer feedback, and showroom issues to supervisors. Preferred candidate profile Female only

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4.0 - 9.0 years

2 - 5 Lacs

Chandigarh

Work from Office

Telecaller Corporate Client Outreach Location: Chandigarh (Head Office) Department: Business Development / Marketing Employment Type: Full-Time, Permanent CTC Range: 2.4 5.0 LPA + Incentives (Based on Performance) About Northstar Safety Systemz Pvt. Ltd.: Northstar is India’s leading EHS & ESG consultancy, with over 18 years of experience delivering industrial safety audits, ESG reporting, compliance training, and turnkey system installations. We cater to a prestigious clientele across power, FMCG, pharma, real estate, manufacturing, and IT sectors—including MNCs and Fortune 500 companies. We are hiring sharp and persuasive tele callers to join our dynamic marketing and sales enablement team. This role involves high-impact outreach to senior decision-makers in corporate and MNC sectors, with the goal of setting appointments, generating qualified leads, and supporting business growth. Key Responsibilities: Make outbound calls to potential clients from a verified database, focusing on safety, ESG, and training-related services. Use professionally structured pitch lines to introduce Northstar’s services and secure appointments for sales managers. Engage with senior-level professionals such as EHS Heads, Plant Managers, Admin Heads, and Procurement Teams. Maintain a daily tracker of calls made, responses, follow-ups, and conversions using CRM or Excel. Follow structured call scripts while confidently handling objections or inquiries. Understand the key service verticals of Northstar (e.g., fire audits, safety training, manpower deployment, ESG consulting) and position them effectively on calls. Collaborate closely with the Sales Manager to ensure smooth handover and follow-through on warm leads. Conduct post-call follow-up via email, WhatsApp, or LinkedIn where appropriate. Share feedback with the marketing team to refine lead targeting and messaging strategies. Educational Qualifications: Minimum: Graduate (Any Stream) Preferred: Bachelor’s degree in Business Administration, Commerce, or Marketing Additional certifications in communication, telesales, or customer interaction will be a plus Experience: 1–4 years of experience in B2B tele calling, client acquisition, lead generation, or inside sales , preferably in consulting, IT, safety, or facility services domain. Key Skills (Naukri-ready – comma-separated): Tele calling, Lead Generation, Cold Calling, B2B Sales, Client Communication, Appointment Setting, CRM Management, Pitching Corporate Clients, Objection Handling, Inside Sales, Business Development, Safety Consulting, MNC Outreach, English Communication, Call Scripting, LinkedIn Follow-up, Database Calling, Corporate Client Outreach, Safety Services Lead Gen, Email Follow-up Candidate Attributes: Excellent spoken and written English ; Hindi fluency is a plus. Quick thinker with the ability to customize pitch based on industry or client size. Strong listening skills and presence of mind to handle C-level clients. Self-motivated, target-driven, and team-oriented. Confident with daily call volumes and professional engagement. Growth Opportunity: Fast-track promotion to Inside Sales Executive or Corporate Outreach Lead based on performance Monthly incentives based on leads qualified and appointments converted

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5.0 - 10.0 years

8 - 14 Lacs

Tamil Nadu

Work from Office

Position Overview : The Telecalling Sales Representative is responsible for generating new business opportunities and closing sales through proactive telephone outreach. This role involves engaging with potential and existing customers to understand their needs, presenting products or services, and converting leads into sales. Key Responsibilities : Outbound Sales Calls : - Conduct outbound calls to prospective and existing customers to introduce products or services, promote special offers, and generate sales leads. - Follow up on leads generated from marketing campaigns, referrals, and other sources. Sales Presentations : - Effectively communicate product or service features, benefits, and pricing to potential customers. - Conduct sales pitches and demonstrations over the phone, addressing any questions or objections. Lead Qualification : - Qualify leads by assessing their needs, budget, and purchasing timeline. - Record and update customer information and interactions in the CRM system. Customer Relationship Management : - Build and maintain strong relationships with customers through regular follow-ups and personalized communication. - Handle customer inquiries, resolve issues, and provide exceptional service to enhance customer satisfaction. Sales Targets : - Meet or exceed individual sales targets and KPIs (Key Performance Indicators) set by the Sales Manager. - Track and report on sales activities, including call volumes, conversion rates, and revenue generated. Market Research : - Gather and analyze information about market trends, competitor activities, and customer preferences. - Provide feedback and insights to the sales team and management to improve strategies and offerings. Administrative Duties : - Prepare and maintain accurate records of sales activities, customer interactions, and sales progress. - Complete administrative tasks related to sales processes, such as order processing and follow-up communications.

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0.0 - 5.0 years

8 - 14 Lacs

Tamil Nadu

Work from Office

Job Overview : As a Telesales Executive, you will be responsible for generating new business opportunities and managing existing customer relationships over the phone. Your goal will be to drive sales, meet targets, and contribute to the overall success of the sales team. Key Responsibilities : - Outbound Calls : Make high volumes of outbound calls to prospective customers, introducing our products/services and generating interest. - Lead Generation : Identify and qualify leads from various sources, including cold calling, referrals, and inbound inquiries. - Sales Pitch : Deliver compelling sales presentations, effectively communicating the value of our products/services. - Customer Relationship Management : Build and maintain strong relationships with customers, addressing their needs and concerns promptly. - Sales Targets : Achieve and exceed sales targets and KPIs set by the company. - Record Keeping : Maintain accurate records of calls, sales, and customer interactions using CRM software. - Market Research : Stay informed about industry trends, market conditions, and competitor activities. - Feedback Collection : Gather feedback from customers to improve our products/services and overall customer experience. Requirements : - Experience : Proven experience in telesales, telemarketing, or a similar role. - Skills : Excellent communication and negotiation skills, with the ability to build rapport over the phone. - Sales Acumen : Strong sales skills and a track record of meeting or exceeding sales targets. - Technical Proficiency : Proficiency in CRM software and Microsoft Office Suite. - Resilience : Ability to handle rejection and stay motivated in a target-driven environment. - Education : High school diploma or equivalent; a degree in business or a related field is a plus.

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1.0 - 4.0 years

8 - 14 Lacs

Tamil Nadu

Work from Office

Key Responsibilities : - Prospecting : Identify and reach out to potential customers through outbound calls, email campaigns, and other communication channels. - Lead Qualification : Engage with prospects to understand their needs, qualify their interest, and determine if they are a good fit for our offerings. - Sales Pitch : Deliver persuasive sales pitches and presentations to prospects, highlighting the benefits and features of our products/services. - Closing Deals : Utilize effective sales techniques to overcome objections and persuade prospects to make purchasing decisions. - Relationship Management : Build and maintain strong relationships with customers to foster repeat business and referrals. - Sales Reporting : Keep accurate records of sales activities, update customer information in the CRM system, and provide regular reports on sales performance.

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0.0 - 5.0 years

8 - 14 Lacs

Nagercoil

Work from Office

We are seeking enthusiastic Telemarketing Associates who are eager to kickstart their career in sales. As a Telemarketing Associate, you will be responsible for reaching out to potential clients, promoting our services, and generating leads. Responsibilities : - Conduct outbound calls to potential clients. - Present and promote our services effectively. - Build and maintain customer relationships. - Assist in lead generation and follow-up activities. - Maintain accurate records of calls and customer interactions. Qualifications : - Any degree (fresh graduates are encouraged to apply). - Strong communication skills in English. - Positive attitude and willingness to learn. - Basic knowledge of MS Office (Excel, Word) is a plus.

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0.0 - 5.0 years

8 - 14 Lacs

Nagercoil, Kanyakumari

Work from Office

Job Summary : We are seeking a motivated Business Sales Telecaller to generate leads and drive sales through effective telephonic communication. Key Responsibilities : - Make outbound calls to promote and sell our services. - Build and maintain relationships with potential clients. - Follow up on leads and track sales activities. - Collaborate with the sales team to achieve targets. Qualifications : - Any degree is acceptable. - Previous sales or telecalling experience is preferred. - Strong communication and persuasion skills.

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0.0 - 5.0 years

8 - 14 Lacs

Nagercoil

Work from Office

Job Overview : We are looking for a Telecaller Sales Executive to promote our services and convert leads into sales. This role is perfect for individuals with strong communication skills and a passion for sales. Key Responsibilities : - Conduct outbound calls to promote products and services. - Qualify leads and create new sales opportunities. - Present benefits of services to potential clients. - Maintain records of customer interactions in the CRM. - Achieve monthly sales targets. Required Skills : - Excellent communication and persuasion skills. - Ability to work independently and in a team. - Familiarity with CRM software is a plus. Qualifications : - High school diploma; degree in business is a plus. - Previous tele sales experience preferred; freshers are welcome.

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0.0 - 5.0 years

8 - 14 Lacs

Nagercoil, Tamil Nadu

Work from Office

Job Overview : Panacorp Software Solutions, a research and development organization supporting PhD scholars, is hiring Telecalling Sales Associates. We welcome both freshers and experienced candidates with any degree who possess strong English communication skills. You will be responsible for making outbound calls to potential clients, promoting our services, and achieving sales goals. This is an excellent opportunity to grow in a dynamic, R&D-driven environment. Key Responsibilities : - Make outbound calls to prospective clients to introduce Panacorp's services, with a focus on academic and research support. - Communicate clearly and effectively in English to identify and address client needs. - Achieve and exceed daily, weekly, and monthly sales targets. - Handle client inquiries, resolve issues, and provide follow-up support to ensure customer satisfaction. - Maintain accurate records of sales calls and client interactions. - Collaborate with the sales team to develop strategies for improving lead conversion and sales effectiveness. Qualifications : - Any bachelor's degree or equivalent qualification. - Freshers with excellent English communication skills are encouraged to apply. - Experience in telecalling or sales is an added advantage but not mandatory. - Strong interpersonal skills and the ability to persuade and negotiate. - Basic knowledge of MS Office (Excel and Word).

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0.0 - 5.0 years

8 - 14 Lacs

Nagercoil, Kanyakumari

Work from Office

Job Summary The Telemarketing Senior Executive is responsible for leading telemarketing efforts, managing customer calls, generating leads, and supporting the sales team to achieve business goals. This role involves making outbound calls, following up on leads, and ensuring excellent customer service. Key Responsibilities : Lead Generation and Follow-Up : - Make outbound calls to potential customers to promote products or services. - Follow up on leads from marketing campaigns to turn them into sales opportunities. - Maintain a list of qualified leads and share it with the sales team. Customer Communication : - Explain product or service details to customers clearly. - Address customer questions and concerns professionally. -Build and maintain good relationships with customers over the phone. Team Support and Guidance : - Assist junior telemarketers with their calls and targets. - Share best practices and provide guidance to the team to improve performance. Reporting and Tracking : - Record call details, feedback, and outcomes in CRM software. - Prepare and submit reports on daily, weekly, and monthly telemarketing activities. Market Insights : - Gather customer feedback and share it with the marketing and sales teams. - Stay updated on company products and industry trends to handle customer queries effectively.

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0.0 - 5.0 years

8 - 14 Lacs

Tamil Nadu

Work from Office

Key Responsibilities: Lead Generation: Conduct outbound calls and send emails to potential clients to generate new business opportunities. Qualify leads based on customer needs and potential fit with our offerings. Sales Engagement : Engage with prospects and existing clients to understand their requirements, provide product information, and recommend solutions that meet their needs. Sales Conversion : Convert leads into sales by effectively presenting our products or services, addressing client objections, and closing deals. Achieve or exceed individual and team sales targets. Customer Relationship Management : Build and maintain strong relationships with clients through regular follow-ups, personalized communication, and exceptional service. Ensure high levels of customer satisfaction and retention. CRM Management : Accurately enter and update client information, interactions, and sales activities in the CRM system. Track sales progress, manage pipeline, and report on performance metrics. Market Research : Stay informed about industry trends, competitor activities, and market conditions. Use insights to tailor sales approaches and identify new business opportunities. Product Knowledge : Maintain a deep understanding of our products or services, including features, benefits, and pricing. Provide accurate information and demonstrations to clients. Collaboration : Work closely with the sales team, marketing, and other departments to ensure alignment on sales strategies, lead generation, and campaign execution. Sales Reporting : Prepare and submit regular reports on sales activities, lead status, and performance metrics. Provide feedback on sales processes and suggest improvements.

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1.0 - 6.0 years

8 - 14 Lacs

Nagercoil

Work from Office

Who can Apply: - Freshers with strong English communication skills and basic knowledge of sales. - Experienced candidates with 1+ years of experience in sales, telesales, or business development (sales). Responsibilities: - Make calls to promote our services. - Convert clients into leads. - Data sourcing and Data entry - Generate and qualify new business opportunities. - Achieve monthly sales targets. - Build and maintain client relationships. - Note: Offline interviews will be conducted.

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0.0 - 5.0 years

2 - 5 Lacs

Nagercoil, Kanyakumari

Work from Office

Key Responsibilities: - Make outbound calls to potential and existing customers. - Provide information about products/services and address customer inquiries. - Maintain accurate records of calls and customer interactions in the CRM system. - Assist in scheduling appointments and following up with clients. - Collaborate with the sales and marketing teams to support promotional campaigns. - Perform administrative tasks as required, such as data entry and report generation.

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0.0 - 5.0 years

2 - 7 Lacs

Nagercoil, Kanyakumari

Work from Office

Job brief : - We are looking for an enthusiastic Telesales Representative to contribute in generating sales for our company. - You will be responsible for closing sales deals over the phone and maintaining good customer relationships. - An effective telesales representative must be an excellent communicator and have superior people skills. - They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts. - The goal is to help the company grow by bringing in customers and developing business. Responsibilities - Contact potential or existing customers to inform them about a product or service using scripts - Answer questions about products or the company - Ask questions to understand customer requirements and close sales - Direct prospects to the field sales team when needed - Enter and update customer information in the database - Take and process orders in an accurate manner - Handle grievances to preserve the company's reputation - Go the "extra mile" to meet sales quota and facilitate future sales - Keep records of calls and sales and note useful information. Requirements and skills : - Proven experience as telesales representative or other sales/customer service role - Proven track record of successfully meeting sales quota preferably over the phone - Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems - Ability to learn about products and services and describe/explain them to prospects - Excellent knowledge of English - Excellent communication and interpersonal skills - Cool-tempered and able to handle rejection - Outstanding negotiation skills with the ability to resolve issues and address complaints - High school diploma; BSc/BA will be a plus.

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