Tele Calling Executive

Job Summary:

We are looking for a Telecalling Executive to handle outbound and inbound calls to customers, follow up on leads, provide information about our products/services, and generate appointments or sales opportunities. You should be confident, persuasive, and customer-focused.

Key Responsibilities:

• Make outbound calls to potential and existing customers to inform them about products/services.
• Understand customer requirements and answer queries effectively.
• Maintain and update customer databases and call records.
• Follow up on leads generated through marketing campaigns or other channels.
• Schedule appointments or meetings for the sales team, if required.
• Handle customer feedback, inquiries, and complaints professionally.
• Achieve daily/weekly/monthly call and conversion targets.

Required Skills:

• Excellent communication skills in [English/Hindi/Regional Languages].
• Strong listening and problem-solving skills.
• Basic computer knowledge (MS Excel, CRM tools, etc.).
• Ability to remain professional and courteous with customers at all times.
• Target-driven and self-motivated.

Job Type: Full-time

Pay: From ₹17,000.00 per month

Schedule:

• Day shift

Supplemental Pay:

• Performance bonus

Language:

• Hindi (Preferred)
• English (Preferred)

Work Location: In person