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Tele Calling Executive

Enterprise IT Solutions

0 - 2 years

2 Lacs

Chennai

Posted:5 days ago

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Job Description

Telesales Executive

Location: Chennai
Job Type: Full-Time
Department: Customer Service/ Sales

Job Summary:

We are looking for a Telesales Executive to handle inbound and outbound calls, respond to customer queries, follow up on leads, and promote company products and services. The ideal candidate should have good communication skills, a customer-focused approach, and the ability to build long-term customer relationships.

Key Responsibilities:

  • Make inbound and outbound calls for customer follow-ups, feedback, renewals, and promotions.
  • Handle customer queries and provide accurate information and timely solutions.
  • Generate leads, promote products and services, and maintain customer records in the CRM system.
  • Coordinate with relevant departments to resolve customer complaints.
  • Achieve daily and weekly call targets while maintaining customer satisfaction.
  • Maintain call logs and share performance reports with the supervisor.

Qualifications and Skills:

  • Minimum qualification: 12th Pass or Graduate in any discipline.
  • Experience: 0–2 years in telecalling, customer service, or outbound sales.
  • Good verbal communication skills in English and local languages.
  • Basic computer knowledge and familiarity with CRM or data entry systems.
  • Polite, confident, and persuasive telephone manner.
  • Ability to handle pressure and meet targets.

Benefits:

  • Fixed salary plus performance-based incentives.
  • Training and support provided.
  • Career growth opportunities in customer service and sales.
  • Friendly and professional work environment.

How to Apply:

Interested candidates are encouraged to apply for this opportunity and grow their careers in customer service and sales.

Pay: ₹200,000.00 - ₹260,000.00 per year

Work Location: In person

Skills Required

Tele Calling Telesales Customer Service Sales Inbound Outbound Customer Queries Follow UPS CRM Customer Complaints Customer Satisfaction 12th Pass

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