Tele Caller Executive

Organization: MAAC - Maya Academy of Advanced Creativity (Female)
Location: Connaught Place, Delhi
Position: Telecaller
Age Bracket: 22 - 35 years

Overview:

MAAC is looking for an enthusiastic and persuasive Telecaller to join our team at the Connaught Place branch. The ideal candidate will be responsible for handling student inquiries, making outbound calls to prospective leads, and assisting in converting them into walk-ins and admissions. This role requires strong communication skills, confidence, and a proactive approach toward achieving daily and monthly targets.

Key Responsibilities:

• Lead Calling: Make outbound calls to potential students and follow up on inquiries received through calls, emails, or digital campaigns.
• Follow-ups: Maintain regular follow-ups with interested candidates to ensure lead conversion.
• Information Sharing: Explain MAAC’s courses, fee structure, and admission procedures in a clear and engaging manner.
• Walk-In Coordination: Schedule and encourage prospective students to visit the center for counseling sessions.
• Database Management: Maintain and update call records, inquiries, and lead status reports daily.
• Target Achievement: Work towards individual and branch-level targets for lead generation and conversion.
• Team Collaboration: Coordinate with counselors and marketing teams to improve conversion rates and student experience.

Qualifications:

• Education: Minimum Graduate from a recognized university.
• Communication Skills: Excellent verbal communication in English and Hindi.
• Personality: Pleasant voice, confident, and customer-oriented.
• Experience: Minimum 1–3 years of experience in telecalling, counseling, or sales preferred.
• Motivation: Goal-driven with the ability to work under minimal supervision.

Job Type: Full-time

Work Location: In person (Connaught Place, Delhi)

Salary: Up to ₹20,000.00 per month
Supplemental Pay: Performance-based incentives / bonus

Job Type: Full-time

Pay: ₹9,706.89 - ₹20,848.67 per month

Work Location: In person