Tele Caller Executive

Job Description – Telecaller Executive

Position: Telecaller Executive
Department: Sales
Location: Thane (Naupada) ,Nashik (Gangapur Road)
Experience: 1 to 3 Year
Office time: 10 am to 7pm
Week off: Rotational off
salary Range: 15k to 30k

Job Summary

We are looking for an enthusiastic and result-oriented Telecaller to handle inbound and outbound calls, generate leads, follow up with prospective students/customers, and provide information about our courses and services.

Key Responsibilities

• Make outbound calls to prospective students/leads.
• Handle inbound enquiries and provide accurate information.
• Explain courses, programs, fees, eligibility, and other relevant details.
• Follow up with leads through calls and WhatsApp/messages.
• Maintain proper records of calls, leads, follow-ups, and conversions.
• Identify interested prospects and schedule counselling or appointments.
• Achieve daily, weekly, and monthly calling and conversion targets.
• Coordinate with the Counselling and Sales teams.
• Maintain professional communication with students and parents.
• Ensure timely follow-up with all assigned leads.

Required Skills

• Excellent communication and interpersonal skills.
• Good convincing and negotiation abilities.
• Comfortable making a high volume of calls.
• Basic computer knowledge.
• Ability to work with targets.
• Positive attitude and willingness to learn.
• Knowledge of Hindi, English, and Marathi will be an advantage.

Qualification

• Minimum 12th Pass; Graduate preferred.
• Freshers can apply.

Preferred Candidate

• Confident and energetic personality.
• Good telephone etiquette.
• Strong follow-up skills.
• Target-oriented and self-motivated.
• Prior experience in telecalling, education sales, or customer service will be an advantage.

Pay: ₹15,000.00 - ₹30,000.00 per month

Work Location: In person