Tele Caller Executive (Female)

About NIMT

NIMT - National Institute of Master Tailor is India’s leading fashion institute, empowering home tailors and boutique owners with professional pattern‑making and sewing courses. We’ve trained 50,000+ students in 100+ countries and are expanding our team to drive even more lives transformed by our mobile app and online/offline programs.

Role Overview

As a Telecaller (Student Admissions Coordinator), you’ll be the first point of contact for prospective students. You’ll manage all inbound inquiries—from phone and WhatsApp to Instagram/Facebook messages & comments and YouTube comments—plus conduct outbound follow‑up calls to guide leads through our course offerings and help them enroll.

Key Responsibilities

• Inbound Inquiries: Respond to phone/WhatsApp calls, Instagram & Facebook messages/comments, and YouTube comments. Explain course features, pricing, and schedules.
• Outbound Follow‑Up: Proactively call new leads from web/app sign‑ups and remind prospects with abandoned carts.
• Lead Qualification: Identify serious prospects, capture key details (level, language preference, budget), and update our CRM.
• Course Consultation: Ask required details and recommend courses based on their preference.
• Enrollment Closure: Secure enrollment, send payment links, and coordinate with the onboarding team.
• Reporting: Maintain daily call logs, track conversion metrics, gather feedback, and share insights for continuous improvement.

Qualifications & Skills

• Female candidate, age 20–30 (preferred)
• Excellent communication in English, Hindi, and Telugu (all three mandatory)
• 6 months - 1 year of telecalling or customer‑facing sales experience (education/ed‑tech preferred)
• Confident phone‑manner, strong active listening, and objection‑handling skills
• Comfortable with WhatsApp Business, social media inboxes, Google Sheets or any CRM
• Goal‑oriented, friendly attitude, and disciplined follow‑up

What We Offer

• Salary: ₹12,000 – ₹15,000 per month (fixed) + monthly incentives based on performance
• Work Hours: 10 AM – 7PM, Monday–Saturday (including lunch break)
• Perks:
• Quarterly performance bonuses
• Training in sales techniques & tailoring basics
• Growth path into Senior Admissions or Digital Marketing roles
• Friendly office environment in Punjagutta, Hyderabad

Job Type: Full-time

Pay: ₹12,000.00 - ₹15,000.00 per month

Schedule:

• Day shift

Supplemental Pay:

• Performance bonus
• Yearly bonus

Education:

• Bachelor's (Required)

Experience:

• Sales: 1 year (Required)

Language:

• Hindi (Required)
• English (Required)
• Telugu (Required)

Work Location: In person