Tele Caller Executive Female

1 years

0 Lacs

Posted:1 week ago| Platform: SimplyHired logo

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Work Mode

Remote

Job Type

Full Time

Job Description

1. Initiating Outbound Calls:

  • Proactively make outbound calls to prospective customers, leads, or clients based on a provided database or list.
  • Conduct introductory calls to introduce company products, services, or promotional offers.
  • Use a script or guided communication to ensure consistency in delivery while adapting to different customer responses.

2. Lead Generation and Prospecting:

  • Identify and qualify potential leads through outbound calls by engaging with new customers.
  • Gather relevant information to assess customer needs and match them with suitable products or services.
  • Build and maintain a database of prospects for future marketing campaigns and sales efforts.

3. Product/Service Promotion:

  • Present and explain the features, benefits, and pricing of the company’s products or services.
  • Clearly communicate any current promotions, offers, or discounts to drive interest and urgency.
  • Encourage potential customers to make purchases or take a specific action, such as signing up for a trial or meeting with the sales team.

4. Handling Customer Objections:

  • Address and overcome customer objections with persuasive and professional communication.
  • Offer solutions, incentives, or alternatives to mitigate customer concerns and secure interest.
  • Keep discussions focused on how the product/service can meet the customer’s needs.

5. Achieving Sales Targets:

  • Meet or exceed daily, weekly, or monthly call and conversion targets set by management.
  • Closely follow up on leads and work towards converting them into sales or appointments.
  • Maintain motivation to reach individual and team goals while adhering to company policies and procedures.

6. Appointment Scheduling:

  • Set up appointments for sales representatives or business development teams, if applicable.
  • Coordinate between the prospect and the company’s sales team to ensure seamless transitions and meetings.
  • Ensure all appointment details are accurately captured and shared with relevant team members.

7. Data Entry and CRM Management:

  • Log all calls, interactions, and customer details into the CRM system accurately and promptly.
  • Record important customer feedback, queries, and responses for future reference and follow-up.
  • Update and maintain an organized database to ensure no leads are missed or forgotten.

8. Following Up with Leads:

  • Conduct follow-up calls as necessary to remind leads of promotions or check on interest levels.
  • Keep a record of past interactions and progress for every lead to maintain continuity in communication.
  • Use follow-up calls to build rapport and reinforce the value of the company’s products or services.

Job Type: Full-time

Pay: ₹8,086.00 - ₹29,851.87 per month

Education:

  • Secondary(10th Pass) (Preferred)

Experience:

  • Technical support: 1 year (Preferred)
  • tele sales: 1 year (Preferred)
  • total work: 1 year (Preferred)

Language:

  • Hindi (Preferred)
  • English (Preferred)

Work Location: Remote

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