1. Initiating Outbound Calls: Proactively make outbound calls to prospective customers, leads, or clients based on a provided database or list. Conduct introductory calls to introduce company products, services, or promotional offers. Use a script or guided communication to ensure consistency in delivery while adapting to different customer responses. 2. Lead Generation and Prospecting: Identify and qualify potential leads through outbound calls by engaging with new customers. Gather relevant information to assess customer needs and match them with suitable products or services. Build and maintain a database of prospects for future marketing campaigns and sales efforts. 3. Product/Service Promotion: Present and explain the features, benefits, and pricing of the company’s products or services. Clearly communicate any current promotions, offers, or discounts to drive interest and urgency. Encourage potential customers to make purchases or take a specific action, such as signing up for a trial or meeting with the sales team. 4. Handling Customer Objections: Address and overcome customer objections with persuasive and professional communication. Offer solutions, incentives, or alternatives to mitigate customer concerns and secure interest. Keep discussions focused on how the product/service can meet the customer’s needs. 5. Achieving Sales Targets: Meet or exceed daily, weekly, or monthly call and conversion targets set by management. Closely follow up on leads and work towards converting them into sales or appointments. Maintain motivation to reach individual and team goals while adhering to company policies and procedures. 6. Appointment Scheduling: Set up appointments for sales representatives or business development teams, if applicable. Coordinate between the prospect and the company’s sales team to ensure seamless transitions and meetings. Ensure all appointment details are accurately captured and shared with relevant team members. 7. Data Entry and CRM Management: Log all calls, interactions, and customer details into the CRM system accurately and promptly. Record important customer feedback, queries, and responses for future reference and follow-up. Update and maintain an organized database to ensure no leads are missed or forgotten. 8. Following Up with Leads: Conduct follow-up calls as necessary to remind leads of promotions or check on interest levels. Keep a record of past interactions and progress for every lead to maintain continuity in communication. Use follow-up calls to build rapport and reinforce the value of the company’s products or services. Job Type: Full-time Pay: ₹8,086.00 - ₹29,851.87 per month Education: Secondary(10th Pass) (Preferred) Experience: Technical support: 1 year (Preferred) tele sales: 1 year (Preferred) total work: 1 year (Preferred) Language: Hindi (Preferred) English (Preferred) Work Location: Remote
1. Initiating Outbound Calls: Proactively make outbound calls to prospective customers, leads, or clients based on a provided database or list. Conduct introductory calls to introduce company products, services, or promotional offers. Use a script or guided communication to ensure consistency in delivery while adapting to different customer responses. 2. Lead Generation and Prospecting: Identify and qualify potential leads through outbound calls by engaging with new customers. Gather relevant information to assess customer needs and match them with suitable products or services. Build and maintain a database of prospects for future marketing campaigns and sales efforts. 3. Product/Service Promotion: Present and explain the features, benefits, and pricing of the company’s products or services. Clearly communicate any current promotions, offers, or discounts to drive interest and urgency. Encourage potential customers to make purchases or take a specific action, such as signing up for a trial or meeting with the sales team. 4. Handling Customer Objections: Address and overcome customer objections with persuasive and professional communication. Offer solutions, incentives, or alternatives to mitigate customer concerns and secure interest. Keep discussions focused on how the product/service can meet the customer’s needs. 5. Achieving Sales Targets: Meet or exceed daily, weekly, or monthly call and conversion targets set by management. Closely follow up on leads and work towards converting them into sales or appointments. Maintain motivation to reach individual and team goals while adhering to company policies and procedures. 6. Appointment Scheduling: Set up appointments for sales representatives or business development teams, if applicable. Coordinate between the prospect and the company’s sales team to ensure seamless transitions and meetings. Ensure all appointment details are accurately captured and shared with relevant team members. 7. Data Entry and CRM Management: Log all calls, interactions, and customer details into the CRM system accurately and promptly. Record important customer feedback, queries, and responses for future reference and follow-up. Update and maintain an organized database to ensure no leads are missed or forgotten. 8. Following Up with Leads: Conduct follow-up calls as necessary to remind leads of promotions or check on interest levels. Keep a record of past interactions and progress for every lead to maintain continuity in communication. Use follow-up calls to build rapport and reinforce the value of the company’s products or services. Job Type: Full-time Pay: ₹8,086.00 - ₹29,851.87 per month Education: Secondary(10th Pass) (Preferred) Experience: Technical support: 1 year (Preferred) tele sales: 1 year (Preferred) total work: 1 year (Preferred) Language: Hindi (Preferred) English (Preferred) Work Location: Remote