Product Management - Product Business Analyst - Telco One97 Communications Limited

2.0 - 6.0 years

0 Lacs

maharashtra

On-site

As a member of our team at One97, you will be part of a dynamic and innovative organization that delivers Customer Communication, Up-Selling, Mobile Content, Advertising-based, and Platform services to over 500 million mobile consumers worldwide. Headquartered in New Delhi and supported by prestigious investors such as Intel Capital, Elevation Capital, Silicon Valley Bank, SAP Ventures, and Berkshire Hathaway, One97 offers products and services in various models including Capex, Opex, and Revenue Share to meet the diverse needs of Telcos. Our Key Offerings encompass five main categories: - Entertainment - Digital Platforms - CVM Solutions - Enterprise Services - Financial Platforms One97 boasts the widest and largest deployment of telecom applications on cloud platforms in India and provides a range of VAS services that have enabled operators to boost their revenue in markets like India, SAARC, the Middle East, Africa, and beyond. To excel in this role, you should possess the following superpowers: - Hold a Bachelor's degree in engineering with a focus on Electronics & Telecommunications. - Specialize in Telco Services (IVR, USSD, SMS, Precall, Merchant IVR, M2M IVR Portal). Your key responsibilities will include: - Assisting in gathering basic business requirements for Telco services. - Supporting the documentation of functional specifications and user stories. - Contributing to the product life cycle of assigned services. - Monitoring the performance and health of live Telco services. - Assisting in the initial investigation of operational issues and incidents. - Supporting the creation and maintenance of operational documentation. - Learning and utilizing service monitoring tools and platforms. - Participating in testing new service features or deployments. - Contributing to routine daily operations tasks. - Collaborating with cross-functional teams (Engineering, QA, Support). - Developing an understanding of Telco protocols and service delivery. - Enhancing skills in data analysis, reporting, and troubleshooting. Join us for: - A collaborative output-driven program that fosters unity across businesses through technology. - Opportunities to increase the average revenue per user by enhancing cross-sell opportunities. - Valuable feedback from peer teams on your support of their goals. - A culture of respect that is earned through your contributions to peers and managers. Compensation: We believe in creating wealth for the right fit candidates. With over 500 million registered users, 17 million merchants, and a wealth of data in our ecosystem, we are uniquely positioned to democratize credit for deserving consumers and merchants. Be a part of India's largest digital lending story and seize the opportunity to shape the future!,

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