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Network Account Manager Airtel

7 - 10 years

7 - 13 Lacs

Manesar

Work from Office

Role & responsibilities B2B incident management. Customer escalation management. Prioritization of Problem Management to prevent service impact. Reduction in end Customer Complaints for B2B services. Automation for B2B service process and operation front. Restoration priority in B2B Incident management. B2B Service awareness and trainings. Act as single point for customer KPI management. Preferred candidate profile Must have expertise with SDWAN. In Depth knowledge of IP domain. In-depth knowledge of SDH, DWDM, OTN, NPT, EPT domains. Expert level of working experience with P2P & P2MP Services, EoSDH, Layer 0 / Layer 1 Core network, ASON, MoT, QoS, Traffic Engineering, Multicast, QoS, RSVP. H...

Posted 5 months ago

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