Noida, Uttar Pradesh, India
Not disclosed
On-site
Full Time
Location: Bhopal/ Noida Experience Required: 5+ years Joining: Immediate Joiners Preferred Relocation: Open to relocation Salary: No bar for the right candidate About the Role We are seeking a skilled and passionate PHP Developer to join our dynamic team. The ideal candidate will be responsible for developing, testing, and maintaining web-based applications, ensuring robust functionality and optimal performance. If you have a strong command of PHP and related technologies and are open to travel and relocation, we’d love to hear from you. Key Responsibilities Develop, test, and maintain web-based applications using PHP and MySQL Write clean, efficient, and well-documented code Collaborate with UI/UX designers and front-end developers for seamless integration Troubleshoot and resolve performance, security, and functional issues Integrate third-party services, APIs, and webhooks Participate in code reviews and provide constructive feedback Ensure cross-browser compatibility and optimize web performance Technical Requirements Strong knowledge of PHP (Core PHP, Laravel, CodeIgniter) Proficiency in MySQL, HTML5, CSS3, JavaScript, and jQuery Familiarity with RESTful APIs and AJAX Solid understanding of MVC architecture and object-oriented programming Basic knowledge of Git or other version control systems Strong analytical and problem-solving abilities Preferred Skills (Good to Have) Experience with CMS platforms like WordPress or Drupal Exposure to front-end frameworks (Bootstrap, React, or Angular) Knowledge of server management and deployment Understanding of SEO principles Show more Show less
Bhopal, Madhya Pradesh, India
None Not disclosed
On-site
Full Time
Job Title: Call Centre Executive Location: Bhopal, Noida Experience Level: 0-2 Years Employment Type: Full-Time Industry: Technology / Services / Customer Support About the Role We are seeking a proactive and customer-focused Call Centre Executive to handle high volumes of inbound and outbound calls, resolve client queries, and provide exceptional support. This role requires excellent communication skills, a problem-solving mindset, and the ability to thrive in a fast-paced, team-oriented environment. The ideal candidate is someone who can balance empathy with efficiency while delivering an outstanding customer experience and contributing to overall service quality. Key Responsibilities Manage a high volume of incoming and outgoing calls with professionalism and efficiency. Follow established communication scripts, while confidently going off-script when needed to provide tailored support. Understand customer needs, identify and resolve issues, and deliver prompt and accurate solutions. Take full ownership of calls—tracking each request to closure, including follow-ups with escalation teams when required. Maintain detailed records of interactions, resolutions, and actions in the call centre system. Build rapport with customers by providing responsive and empathetic service, ensuring satisfaction at every touchpoint. Identify sales opportunities during customer interactions and assist in upselling products or services where appropriate. Meet and exceed performance targets in service quality, response time, and customer satisfaction. Provide input to improve call centre workflows, customer touchpoints, and service processes. Required Qualifications & Skills Minimum qualification: Graduation Proven experience in a call centre or customer support role Strong verbal communication and active listening skills Basic proficiency in MS Excel and CRM tools Ability to handle pressure, manage time efficiently, and multitask Strong problem-solving capabilities and a service-first mindset Fluent in English and Hindi (additional regional language is a plus) Preferred Qualifications Experience in conflict resolution or handling escalated calls Exposure to customer sales or upselling in a support environment Familiarity with data-driven insights and customer engagement strategies
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