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1.0 - 4.0 years
3 - 10 Lacs
Noida, Uttar Pradesh, India
On-site
Basic/ Essential Qualifications. Demonstrated analytical skills. Expertise at MS Office applications like Excel, PowerPoint and Word. Understanding of financial markets and products. Desirable Skillsets/ Good To Have. Support Global Markets Lead Service Managers with the day-to-day oversight of the delivery of their Third-Party Service Provider (TPSP) services.. Ensure that TPSP services are fully set up in Process Unity, the Procurement system, for Service Delivery Management.. Analyse TPSP service MI, prepare materials for and support Lead Service Managers with conducting TPSP service reviews.. Support the Lead Service Manager with the management of TPSP service incidents.. Identify continuous improvement opportunities for TPSP services, based on findings in contract review, and host continuous improvement sessions with the Lead Service Manager and TPSP. Document areas of improvement on a Continuous Improvement Plan.. Provide assurance of TPSP-operated controls by evaluating control assessments against agreed controls assurance plans.. Produce and maintain evidence materials in Process Unity for service management activities required by the TPSP Service Delivery Management Standard.. Manage changes to TPSP contracts through the change governance process.. Maintain TPSP service knowledge documentation.. Track assets and IP made available to TPSPs and agree inventory regularly.. Report software usage to Supplier Manager for licence management purposes. This role will be based out of Candor TechSpace, Noida. Purpose of the role. To enable the success of senior executives by helping executives navigate complex challenges, make informed decisions, and achieve their goals..
Posted 1 month ago
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