Call Centre Training Manager Sammaan Capital Limited

6.0 - 10.0 years

0 Lacs

haryana

On-site

As the Call Centre Training Manager, your primary responsibility is to develop, implement, and oversee training programs for call centre staff to ensure high levels of service quality and customer satisfaction. You will be involved in assessing training needs, designing training materials, conducting training sessions, and evaluating the effectiveness of training programs. - Design and develop comprehensive training programs for new hires and ongoing training for existing staff. - Create training materials, manuals, and resources aligned with company policies and procedures. - Conduct regular assessments to identify training needs and skill gaps within the call centre team. - Collaborate wit...

Posted 1 month ago

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Manager / Senior Manager Sales & Business Development ExcelOne Education

7.0 - 11.0 years

0 Lacs

karnataka

On-site

Role Overview: ExcelOne, a global organization dedicated to reshaping education through impactful assessment initiatives, is seeking dynamic and result-oriented professionals to lead sales and business development efforts in designated territories. As the Manager / Senior Manager - Sales & Business Development, you will be responsible for driving B2B sales, developing and executing territory business plans, managing a robust sales pipeline, conducting presentations and demos, collaborating with marketing, and representing ExcelOne at industry events. This role offers an opportunity to contribute strategically to India's evolving K12 education landscape. Key Responsibilities: - Drive B2B sale...

Posted 2 months ago

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