Technology Support II Python AWS

As a Technology Support II team member at JPMorgan Chase, you will be instrumental in maintaining the operational stability, availability, and performance of our production application flows. Your primary responsibilities will include analyzing and troubleshooting production application flows to ensure seamless service delivery, participating in problem management to enhance operational stability and availability, monitoring production environments for anomalies, and communicating effectively with stakeholders to address and resolve issues promptly. You will also be expected to identify trends and provide support for incidents, problems, and changes related to full stack technology systems, applications, or infrastructure. This role may involve providing on-call coverage during weekends to ensure continuous operational support. The ideal candidate for this position should have at least 2 years of experience working with Data/Python applications in a Production environment. Proficiency in programming or scripting language, particularly Python, is required. Experience with containers and container orchestration (such as Kubernetes), orchestration tools (like Control-M), cloud platforms (specifically AWS) with infrastructure provisioning using Terraform, as well as exposure to observability and monitoring tools, will be beneficial. Strong communication and collaboration skills are essential for effective engagement in a fast-paced, dynamic environment. Additionally, preferred qualifications include experience supporting applications on platforms like Databricks, Snowflake, or AWS EMR (with Databricks being preferred), a proactive approach to self-education and evaluation of new technologies, and knowledge of virtualization, cloud architecture, services, and automated deployments.,