Technology Support II Python AWS Chase- Candidate Experience page

2.0 - 6.0 years

0 Lacs

karnataka

On-site

As a Technology Support II team member at JPMorgan Chase, you will be instrumental in maintaining the operational stability, availability, and performance of our production application flows. Your primary responsibilities will include analyzing and troubleshooting production application flows to ensure seamless service delivery, participating in problem management to enhance operational stability and availability, monitoring production environments for anomalies, and communicating effectively with stakeholders to address and resolve issues promptly. You will also be expected to identify trends and provide support for incidents, problems, and changes related to full stack technology systems, applications, or infrastructure. This role may involve providing on-call coverage during weekends to ensure continuous operational support. The ideal candidate for this position should have at least 2 years of experience working with Data/Python applications in a Production environment. Proficiency in programming or scripting language, particularly Python, is required. Experience with containers and container orchestration (such as Kubernetes), orchestration tools (like Control-M), cloud platforms (specifically AWS) with infrastructure provisioning using Terraform, as well as exposure to observability and monitoring tools, will be beneficial. Strong communication and collaboration skills are essential for effective engagement in a fast-paced, dynamic environment. Additionally, preferred qualifications include experience supporting applications on platforms like Databricks, Snowflake, or AWS EMR (with Databricks being preferred), a proactive approach to self-education and evaluation of new technologies, and knowledge of virtualization, cloud architecture, services, and automated deployments.,

Posted 5 days ago

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Technology Support II Chase- Candidate Experience page

2.0 - 6.0 years

0 Lacs

karnataka

On-site

Propel operational success with your expertise in technology support and a commitment to continuous improvement. As a Technology Support II team member within JPMorgan Chase, you will play a vital role in ensuring the operational stability, availability, and performance of our production application flows. You will be responsible for troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems, thereby supporting a seamless user experience and fostering a culture of continuous improvement. You will analyze and troubleshoot production application flows to ensure end-to-end application or infrastructure service delivery supporting the business operations of the firm. Your contributions will be instrumental in improving operational stability and availability through participation in problem management. Additionally, you will monitor production environments for anomalies and address issues utilizing standard observability tools. Your role will involve assisting in the escalation and communication of issues and solutions to the business and technology stakeholders. Furthermore, you will play a key role in identifying trends and assisting in the management of incidents, problems, and changes in support of full stack technology systems, applications, or infrastructure. There may be instances where you will be required to provide on-call coverage during weekends. **Job Responsibilities:** - Analyze and troubleshoot production application flows to ensure end-to-end application or infrastructure service delivery supporting the business operations of the firm. - Improve operational stability and availability through participation in problem management. - Monitor production environments for anomalies and address issues utilizing standard observability tools. - Assist in the escalation and communication of issues and solutions to the business and technology stakeholders. - Identify trends and assist in the management of incidents, problems, and changes in support of full stack technology systems, applications, or infrastructure. - May require the role to provide on-call coverage during weekends. **Required qualifications, capabilities, and skills:** - Possess 2+ years of experience, ideally working with Data/Python applications in a production environment. - Experience in a programming or scripting language (Python). - Experience working with containers and container orchestration (Kubernetes). - Experience working with orchestration tools (Control-M). - Experience with cloud platforms (AWS), ideally provisioning infrastructure using Terraform. - Exposure to observability and monitoring tools and techniques. - Good communication and collaboration skills, with the ability to work effectively in a fast-paced, dynamic environment. **Preferred qualifications, capabilities, and skills:** - Significant advantage to have experience supporting applications on platforms such as Databricks, Snowflake, or AWS EMR (Databricks preferred). - Actively self-educates, evaluate new technology, and recommend suitable ones. - Knowledge of virtualization, cloud architecture, services, and automated deployments.,

Posted 1 week ago

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