Technology Support Engineer

12 - 15 years

4 - 8 Lacs

Posted:7 hours ago| Platform: Naukri logo

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Job Type

Full Time

Job Description


Project Role :
Technology Support Engineer

Project Role Description :
Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution.
Must have skills :Google Cloud Platform Administration

Good to have skills :
Google Cloud FunctionsMinimum
12 year(s) of experience is required

Educational Qualification :
15 years full time education
Summary:As a Technology Support Engineer, your typical day involves resolving incidents and problems that span multiple business system components, ensuring operational stability across the organization. You will create and implement Requests for Change, updating knowledge base articles to facilitate effective troubleshooting. Collaboration with vendors and service management teams will be essential as you assist in issue analysis and resolution, contributing to a seamless operational environment.
Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Expected to provide solutions to problems that apply across multiple teams.- Facilitate training sessions for team members to enhance their skills and knowledge.- Monitor and evaluate team performance to ensure alignment with organizational goals. Professional & Technical Skills:
  • -
    Must To Have Skills:
  • Proficiency in Google Cloud Platform Administration.- Experience with Google Cloud Functions.- Strong understanding of cloud infrastructure and services.- Ability to troubleshoot and resolve complex technical issues.- Familiarity with incident management and change management processes.
    Additional Information:- The candidate should have minimum 12 years of experience in Google Cloud Platform Administration.- This position is based at our Gurugram office.- A 15 years full time education is required. Qualification 
    15 years full time education
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